Flipkart Complaints & Reviews

I have ordered for a product with order id od[protected]. Payment was done through credit card. Transaction was successful and the amount was deducted but finally it returned back to the payment page again without any payment or order confirmation.
Upon contacting the customer care, they were like i need to wait for 8 hours and then i will definitely get order confirmation message or mail. 1 person was not able to track the details of the order and the other tracked the details somehow and was saying seller needs to confirm the order.
After taking the money, its not the right way to say seller needs to confirm the product and then order confirmation mail or msg will be sent. As the product was still in stock and its the duty/responsibility of flipkart to get the product delivered somehow after taking money from the customer. After 8 hours, no mails/msg came and again customer care person was like need to transfer the issue to concerned dept.
Asking for the manager he asked for 48 hours for resolution.
And top of all, an executive mr. Santhyam was very rude on call and did not even respond properly and he put the call on mute and the disconnected the call. Worst support ever from a customer care executive and i being a flipkart plus member really feeling very bad with this kinda so called 'priority support'.

Flipkart took one of the phones from the company. But due to the problem in the mobile, I processed it. Then the company gave me the labor to change. Then the company had given me the delivery date 27-09-18 and the company told me to mail it now that it will be 5-10-18 next month.

The company does not help me. Whom do I go for help now?

I placed a nokia 6.1 plus mobile in flipkart on 13th sept 2018. It delivered on 16 th sept 2018.
Facing multiple issues with that mobile by over heating, battery draining fast, ear peace damage, headphone connectivity issue and camera getting blur sometimes. For that i raised a request for replacement on 21st sept 2018.
Even it is in 10 days replacement policy, they send a technician from jeeves store for troubleshoot instead of replacing.
He came and just checked the battery and installed cpu-z app to monitor temperature and told me like put the charging for 5 to 6 hours and check the same temperature. If it is 45 to 50 degrees the item will be replaced.
I checked whatever he said the temp is 49 degrees. Now, without any notification they closed my request as issue is resolved by troubleshooting. But, the issue is not resolved yet, i'm trying to contact customer care they are just saying have to wait for the resolution.
In the flipkart app the status is showing as return rejected. Please fins in screenshot for the same.
Customer support is not at all good with flipkart. Very worst... Service flipkart.
Please find the screenshot for battery temperature and the status showing.
I want new mobile or refund my money back.

Order id - od[protected]

I have ordered the mobile phone on 21st september 2018 with 25% down payment & remaining emi.

Both the amount debited from my credit card and as i confirmed with my bank flipkart has received & confirmed the amount on 24th sep'18 and convert it into emi. I have also provided them transaction id & reference no. Of the transactions.

Rs.14186
Ref no.:[protected]
Trans id: [protected]
&...

Santosh here,

I want purchase oppo f9 pro through flipkart, i want to exchange my device with new one, but when i entered into my device imei number into device details its showing as invalid imei number belonging to device and model, im given you to screen short for your reference,

Please lok into the issue resolve as soon as possible.

Thanks
Santosh

I ordered honor 9n with a exchange of my old redme 3s prime forvwhich i got 4000 as exchange amount on 12k mobile which i was getting for 8199 on 20th sept, order got confirmed. Wish master came on 23rd but the delivery date was 21st my order was delayed by 2 day that's still fine and on to that he denied to take my exchange with stupid reason that power button color is slightly fade which is not mentioned anywhere in exchange terms and conditions and i talked to customer support person and he told me my problem will be resolved on 27th sept and they send another wishmaster before 27th sept and on 26th they cancelled my order without informing me. Since then i trying with customer support to provide me a solution. Pathetic support service i have ever come across no one knows how to deal with a customer. They didn't give any solution wasted my 2 full days, they failed i asked them to transfer the call to your senior or manager they were not available at anytime i tried in morning evening night not available. Now site shows refund completed i got nothing, they asked me to reorder after so much of trouble. I tried that too now i am getting same phone 1000 rupees more what i paid last time. I don't know what kind of support they are providing. My order number od[protected]

I bought your products hardly 4 months and gas got over my product in warranty but service center asking me money 2500 rs for filling the gas io wanna know when the product is under warranty so why I have to pay for it m getting this done its urgent for me but I want my money back from service center. company support not available
Need Help? Talk to LumX customer support on
[protected]
[protected]@lumx.in

I have orderd asus max pro m1 through flipcart order id od[protected] sold by konde product and service limited
Handset is working properly of 2 days use when battery reaches to 10 % battery drains and hand set it switched off till date is not charging nor booting up. I have complain this to flipcart customer care they told me file a complaint of defective product is deliverd. Replacement handset is arrived on 26sep 2018 but delivery boy refuse to give me and said that u have registered a wrong compalin. And cancel replacement again i talked to customer care it wil take 48 hour to make a new compaint flipcart customer care misguide me and daily ask me to give us time for 2 days from 26sep till now 48 hours is not complited. I want replacement of product or compunsation for inconvenient.

Im getting calls and messages in the name of flipkart. They are offering me like "you are winner of flipkart online company". You win 1st prize tata safari and amount rate is rs.12, 80, 148. Registaration service charge of rs.8, 500 etc. Contact no: [protected] for more details helpline no:[protected]. I want to know that whether it is fraud calls or message or a really flipkart is providing this offers for the users. If it is not by flipkart please take a serious action on this kind of illegal activity provided by the frauds.

Thank you

Charger do not work to recived date.
Client name &number-amit kumar ([protected])
Request - return mobile charger
Order id od[protected]
Return id -[protected]

I have ordered poco f1 mobile and delivery date given to me was 26 sep 2018 but they told they have delivered item on 25 sep 2018 and i did not received the mobile. Executive were careless while delivering item. They even don't know, to whom they have given product without asking id proof. I was not expecting this from flipkart. Dont buy from flipkart.

My friend gifted me egv. Before using it flipkart deactivated the egvs. When i first contacted flipkart customer executive, i was told that issue will be resolved within 3 working days. The same assurance was given to me for 3-4 times. But 3 months ago, they said me that the egvs have been deactivated from my friends side. But when i talked to my friend he told me that he has not deactivated any egv. Then again i contacted to flipkart executive. But they didnt provided me ny solution. They are just trying to make me fool from last 3 month. I am tired of doing complaints with flipkart customer executive. Now i want the solution of my problem through consumer court.
My flipkart id = [protected]
Email id = [protected]@gmail.com
2000 × 3 egv
6000 rs
And

My second flipkart id = [protected]
Email id = [protected]@gmail.com
2000 × 2 egv
4000 rs
Total 10000 rupees

And receiving email id = [protected]@gmail.com

Aleternet mobile number [protected]

Flipkart does not refund my money. And both of my accounts were blocked.
Showing login unsccusssfull.

I many times complaint this site and not any response from flipkart. They have stuck with me.
If i do not get any reply then i will meet you in court with my lawyer. You'll be ready to be 420 fraud case. Have kept me crazy for 3 months if i do not receive my money in 5 days, i will go to court.

Mene is site pr 3 se 4 baar complaint kri hai or ak baar call aati hai usko baad koi response nhi dete mere 10, 000 block kr rkhe hai 27 june 2018 se abhi tk koi flipkart se response nhi hai ase naam naam hai company ka yh to fraud company hai or abki baar bhi me advocate ke khne pr ye likh rha hu ab 5 days ke under mujhe mere paise nhi mile to me 420 dhokadhdi ka case kr dunga.

My alternative mobile number is = [protected]
And email id [protected]@gmail.com
My name is Jatin Bhatia
Fatehabad, haryana

Screenshot attached

The person came from se rvice nothing to know about the Plauapunkt 50 inch tv. There is no knowledge about the sound bar. A criminal waste guy. He is unfit for Installation If you are not well installed the and demo. I WILL RETURN BACK THE. TV It is for y r kind info. THANKS WITH REGARDS.

I ordered this phone on 14 September and cancelled on the same day. It's been 12 days, since I am in contact with them. They are just averting me and repeatedly takes a time of 72 hours to resolve but no such resolution happened.
I am fed up with the flipkart service. Seems like their customer service and resolution department are far apart. Very Poor coordination between both.

Resolution: Refund with compensation ( for all the problems, wastage of my precious time, and stuck my money in stagnant platform for non growth of my money)

Order Id: OD[protected]
OPPO F9 Pro (Twilight Blue, 64 GB)
Order Amount: Rs. 20590

I have order a couple on september 14, 2018 but i have cancellec it for some reason and i have paid for the ring through mobile banking but refund was still not completed. I have already made an complaint but still now there is improvement. Please solve my problem as soon as possible. When i made my last complaint they said that refund will be done with september 26, 2018 but the problem has not been solved. I didn't expect this from flipkart.

I have ordered kurti in flipkart on 8th sep 18 order no is OD[protected]. As the size was too long i returned the product on 14th sep and asked for refund. They assured me the amount will be credited on 24th Sep and gave me RRN no[protected]. But till now it was not credited to my account. I even called number of times to customer care regarding this issue however it was not resolved yet. KIndly do needful

I purchased a mobile realme2 for RS 8250 but it's touch was not functioning properly since the day it was delivered. When I raised a request for its return I was told that no executive will come to collect it and I have to courier me on my own although it was delivered at the same address a day back by flipcart. Now when I sent it by courier now the co refused to take parcel from courier agency. May I know why??? Again when I called customer care I was told that my issue will be resolved before Jan 2019. Why is this mess??? I[censored] have asked me to return at the address mentioned than bow can the co refuse acceptance of parcel?? Why d executive did not collect the parcel when it had delivered on d same address?? Is d company just trying to befool or misguide customer?? Why 3 months will be taken to resolve the issue when there is no fault from my side?? Why defective mobile was sent to me?? And if erroneously sent why is it not returned?? Where on d site is it displayed that in case of problem with product d customer has to return it by own?? 15 dayshave passed by without proper response from ur side. Do resolve my issue within a week or else I will have to go to consumer court for dispute redressal.

I buy a study lamp of royal indian eye... But in this product brand is not printed so plz kindly return this.

Product details: table lamp
Ric297
Royal indian craft eye care off white

Order id : od[protected]

Anant kumar sharma
1/288 vinamra khand
Gomti nagar lucknow
Pin number: 226010
Mob. No. : [protected]

Dear sir/madam,
Jai hind
Order date :[protected]
Invoice no: fab45a[protected]
Nokia 3310 ds na warm red 16 mb ta-
1030/nokia 3310 ds | nokia-3310-red | 10 day
Replacement guarantee * | imei/srno:
[[[protected]], [[protected]]]
Above order received yesterday[protected], go to home open the box and using few mint, am shocked because am using already pure nokia handset completely different and performance inside parts are different... We are indians why cheat own indian peoples... Am received fully fake nokia mobile, am shared the photos, nokia trade mark font and performance completely different. What i am telling how many peoples cheated this same products
I request please provide new pure nokia mobile... Dont replace acting same kind of mobile please...

Am sharing photos for pure and fake nokia mobile snap
Please action and resolve future consumers purchasing quality and pure trust... If you dont action same will be ready to provide all products fake or duplicates... Please support all consumers and also affected me one of this...

Red color is flipkart - nokia 3310 fake mobile
Grey color am already using mobile nokia 3310 pure mobile

Thanks
Karthik u
[protected]

Hi,

I bought poco f1 on its first sale dated august 28th 2018. After few days i strangely noticing the screen bleeding issue at the bottom of the phone.
It was a such a shame to give bad quality product to the consumers. I need the flipkart/xiomi to act up and do the fix for the affected phones. There is lot of phone affected by this due to bad quality control.

Flipkart/xiaomi - please fix the issues and get the replacement model.