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Flipkart Complaints & Reviews

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Updated: May 11, 2026
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P
pkuroychowdhury
from Palghat, Kerala
Oct 11, 2018
Resolved
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Address: Bangalore, Karnataka, 700016
Website: www.flipkar.com

I have purchased a mobile vide model no. Motog5s on 20.09.2018, on receipt i found that the imei no. Of the mobile is billed & supply is different also the adaptor of charger is defective.

On receipt the materials on 24.09.2018 i have raised complaint, flipkart have sent a inspector on 29.09.2018 for inspection, the inspector have submitted the report (Enclosed) & flipkart assured replacement within 09.10.2018.

But the same is not honoured, in the mean time my instalments have deducted from my account & no one is contact me form flipkart. On 10.09.2018 i have again contact their customer care they have assured the matter will be solved with in 12.10.2018. I have told them if it will not solved on 12.10.2018 please cancel my order & refund my money. Today i have received call from flipkart & they are telling wait till 23.10.2018 which was not expectable as already 21 days have passed & i am facing lots of problem with out phone.

Now after harassing for 21 days after paying i am not willing to wait another 12 days to get the materials, i am facing lots of problem without mobile only because of purchasing the same from flipkart which also attract monitory loss for me.

I am enclosing the inspection report of flipkart for your ready reference.

Please help
Nov 21, 2018
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Oct 13, 2018
Flipkart Customer Care's response
We will revert on it.
Oct 13, 2018
Updated by pkuroychowdhury
Today Flipkart send a SMS that the materials will be delivered on 23.10.2018. As i have already stated that to cancel the order & refund the money immediately.

Flipkart is not bothering to give proper customer service. After supplied Wrong & defective materials which was identified on 29.09.2018 they first commit to replace it on 09.10.18 which was failed by them, the second commitment was to deliver the same on 12.10.18 also failed. If they have supplied the same on 12.10.2018 it may accepted by me.

Now they are saying on 23.10.18 as they are favouring me by replacing the materials on their terms & the wrong & defective supply have no value in their side, the proper rectification & immediate replacement is not provided to the customer. An customer care executive even tell that the money cannot be refunded. As a customer after paying the amount i am not allow to go as per their wish.

I have purchased the materials in my need but since delivery on 24.09.2018 till date i am suffering due to their exigencies which is not at all excepted.

Please cancel the order immediately & pay back my money & pick up your defective & wrong supply hand over proper documentation to me for the return.
Oct 15, 2018
Updated by pkuroychowdhury
Today the delivery person came to pick up the disputed materials & deliver the new one. But as per him the last three digits of IMEI No. appearing in the Set is not matching with their system information of the disputed material. Hence cancel the Pick up.

This is the second time pick up person came & Due to non up dation of IMEI no in the system it was cancelled. I am suffering from 24.09.2018.

The failed procedure photo is attached for your ready reference. Today when i call the customer care they have suggest to wait for another week. As after paying to Flipkart I am begging in front of them which is not at all accepted.

Flipkart is consuming our times with out smooth execution of replacement. I feel harassed. Please instruct Flipkart to cancel the order immediately & refund me back.

Oct 23, 2018
Updated by pkuroychowdhury
10 Days have passed I am still in dark, Not received any solution from Flipkat.
Oct 30, 2018
Updated by pkuroychowdhury
Waiting for immediate solution i am suffering from last 1 month 10 days.
Oct 31, 2018
Updated by pkuroychowdhury
It is already 41 days have passed Flipkart customer care till date not got time to since 13 October.

5 times Pick up is schedule but cancelled due to non up dation of Correct IMEI No. (No. of the Mobile Set) form Flipkart in their system.

I am mentally harassed since last 41 days. Please help.
Nov 23, 2018
Updated by pkuroychowdhury
2 months have over today Flipkart saying that they will not return the material. It shows how they serve customer.
After paid full amount on 20.09.2018 & harrused for 60 days & complaint in to Government agencies related to consumer safe guard, A Private company have ignore all & do as they like.

I any one can help please advice next course of action so that I am able to teach Flipkart a lesson.
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    N
    nydee studio
    from Gurgaon, Haryana
    Oct 11, 2018
    Resolved
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    Resolved

    Address: Bangalore, Karnataka, 110030
    Website: www.flipkart.com

    I have placed the order in morning 11th october and in evening i got the sms of cancellation then i called up the customer care he had multiple answers for my single question

    Who cancelled my order when i didn't do it?

    Flipkart care : its a bulk order so seller put this order on hold (But my order status says its cancelled)

    Me :i ordered 5 different product from different sellers how it is bulk order

    Flipkart care :- no sir you canceled it

    Me : i didn't do i just got an sms that i requested for cancellation am asking you whats the problem as its a prepaid order, fine register a complaint and give me the reference id

    Flipkart care : no sir system is down i can register now because of this i couldn't tell you wait for 3 hours

    This is what flipkart does all the time... I have wasted my time now i really don't know when i will get my order...
    Nov 13, 2018
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Oct 13, 2018
    Flipkart Customer Care's response
    We will revert on it.
    Verified Support
    Oct 13, 2018
    Flipkart Customer Care's response
    Customer raised complaint regarding product delivery, we have interacted with customer and informed order has been cancelled. hence requested to place a fresh order closing the case from our team.
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      O
      Official divyash96
      from Noida, Uttar Pradesh
      Oct 11, 2018
      Resolved
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      Resolved

      Address: New Delhi, Delhi, 110051

      I was bought a power bank of intex 11000 mah last year in november 27th 2017 now after 8 to 9 months approx power bank not gives full output as well as previously then power bank in 1 year manufacturer warranty so i want replacement for power bank please resolve it soon. I have face many problems for this issue previously the power bank give 100% output but now this was not charge phone like previously not gives 100% output during charging data cable also heat up but the power bank charged properly but not give proper output. Please resolve it and replace soon
      Nov 12, 2018
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Oct 11, 2018
      Updated by Official divyash96
      Order id is OD[protected]
      Verified Support
      Oct 12, 2018
      Flipkart Customer Care's response
      We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
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        A
        Anuraglala1506
        from Haldia, West Bengal
        Oct 11, 2018
        Resolved
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        Address: Burdwan, West Bengal, 713360

        I am unable to login in my flipkart account from atleast 15days. Many times i had called the customer executive but they have told me that due to high number of returns in my order history my account is being terminated. First of all i have order a laptop bag twice but i have got a smaller size of the bag as it was promised in the flipkarts site.
        Secondly i have also ordered 10pcs curtain but i had received only 7.
        So in this case i have requested the remaining orders.
        So this type of isssues are common and it is flipkarts mistakes.
        So for what reason i am being troubled...
        I want you to activate my account as fast as possible
        Nov 25, 2018
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Oct 13, 2018
        Flipkart Customer Care's response
        We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
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          9
          9099914819
          from Ahmedabad, Gujarat
          Oct 11, 2018
          Resolved
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          Resolved

          Address: 385011

          Dear sir,
          I have bought new watch on about 1/9/2018 belongs the brand of sonata with full trust. Even if i take care much of this watch, within one and half month my watch belt has been started to crack. So i request you to take necessary action for this problem immediately. There is one year warranty is given for this product. I always keep it away from water and any harmful material. At the middle of strap to start crack.
          Nov 14, 2018
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Oct 12, 2018
          Flipkart Customer Care's response
          We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
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            R
            rudra4
            from Mumbai, Maharashtra
            Oct 11, 2018
            Resolved
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            Resolved

            Address: 401107

            Dear tem

            Mobile no. [protected] name umendra b joshi

            When i booked my order relame 2 pro ( (Blue ocean -64 gb) handset. This item i am select the buy back gurantee order & complete protection cover offer., then i click the buy now but amount is debited only mobile amount.,
            Please give me the 2 cover. Why this thing happed.

            Please give me etc amount note so i will pay this amount to you.
            But give me this two offer.
            Nov 18, 2018
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Oct 12, 2018
            Flipkart Customer Care's response
            We will revert on it.
            Verified Support
            Oct 12, 2018
            Flipkart Customer Care's response
            We have been trying to contact you on your number "[protected]" however, we are unable to get in touch with you. Please reply to this email if there are any alternate contact number and a convenient time between 9 AM - 9 PM, so that we can arrange a call back to you to address the concern to ensure a prompt resolution.
            I have bought a fridge with 2 years extended warranty. The customer care says dey can't help me with any fridge service if the fridge is not working. I have bought this and its not even 10 days. The customer service is horrible. My no is [protected].
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              S
              SHARAL ANTHONY
              from Pune, Maharashtra
              Oct 11, 2018
              Resolved
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              Resolved

              Address: Pune, Maharashtra, 411017

              I had ordered a dress yesterday, the delivery is expected on 15. However i want it on 13 so i chatted with one of your representative named mili. She said that cannot be done. I faced some issues while playing a order still she didn't helped me and kept replying like a robot. It's better to shop at amazon who cares for their customer. I am unhappy. I want a resolution as soon as possible. It's better to shop from other sites who respect and are concerned about the queries of the customer.
              Nov 12, 2018
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Oct 12, 2018
              Flipkart Customer Care's response
              We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
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                P
                pratibhu Dutta
                from Tezpur, Assam
                Oct 11, 2018
                Resolved
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                Resolved

                On 9th 9/10/18 I got an SMS from VM-EKARTL informing my consignment is out for delivery (OD[protected] and are on their way to me and will be delivered by Tuesday, 09 Oct'18.
                It did not come.
                On 10th Oct'18 I called up customer care and sent countless emails. I was assued that the same will be delivered by 7pm on 10th, Oct. That did not happen.

                On 11th Oct, today, I am being assued tge same thing. But till now no sms, no phone call or no delivery.

                Where do I contact ?
                Customercare is as worthless as anything deplorable you can think of !
                Nov 13, 2018
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Oct 13, 2018
                Flipkart Customer Care's response
                We will revert on it.
                Verified Support
                Oct 13, 2018
                Flipkart Customer Care's response
                Customer raised a complaint regarding the delivery of the order. We have interacted with the customer and we have escalated to the seller and customer has confirmed that the product is delivered on[protected]. Hence, closing the complaint from our end.
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                  D
                  dpardesh
                  from Panaji, Goa
                  Oct 11, 2018
                  Resolved
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                  Resolved

                  Address: Bangalore, Karnataka
                  Website: www.flipkart.com

                  Flipkart has blocked my account and when i contacted the customer support over email they told me that i have an unusually high number of returns and so i will not be able to login to my account. This is totally false since i haven't even made a single return over my purchase history with flipkart. They are giving me the same reason again and again even when i am telling them that i haven't made any return requests. Then i contacted the customer support over phone and they told me they will call me in 2days and when i haven't got the call after 2days i called them again and they keep telling to me wait for two more days which is quite frustrating.

                  I had a flipkart plus account which i got after making many order it was active till aug 2019

                  Please help me in activating my account again.
                  Nov 24, 2018
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Oct 12, 2018
                  Flipkart Customer Care's response
                  We will revert on it.
                  Dec 03, 2018
                  Updated by dpardesh
                  flipkart never reverted back...
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                    J
                    j_sheelwant
                    Oct 11, 2018
                    Resolved
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                    Resolved

                    Address: 560102

                    I have found a fraudulant activity on my flipkart account today.
                    I got an sms otp number to validate rs 9999.00 transaction from axis bank account linked to flipkart account.

                    I have not made any transactions from flipkart for last 2years. I tried to check my flipkart account with my email id, it gives me an error that this account does not exist.
                    My old india phone number registered with flipkart is not in my posession as i am moved out of india.

                    Can you investigate and resolve the issue with flipkart immediatly?

                    It is frustating that flipkart donot have any customor care/grevience active phone numbers to report the fraudaunt activity from overseas.

                    Appreciate your action immediatly.

                    Kind regards
                    Jagannath sheeelwant
                    Nov 13, 2018
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Oct 12, 2018
                    Flipkart Customer Care's response
                    We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
                    Hi, sorry for the trouble. Request you to liaise up with Flipkart for the same. Regards, Team Axis Bank.
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                      A
                      akkiiirocksss
                      from Agra, Uttar Pradesh
                      Oct 11, 2018
                      Resolved
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                      Resolved

                      Address: Haridwar, Uttarakhand, 247667

                      The company launched a sale and didnt offered the product. It was mentioned that the product will be available @ 12pm 11 oct 2018 but the same was not available for delivery at any pin code be it banglore, roorkee, ghaziabad or gurugram.

                      The company wasted my time and broke the trust and i call it a fraud with me done by flipkart who is actually flipping your cart of wishes.

                      Bad bad bad.
                      Nov 14, 2018
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 12, 2018
                      Flipkart Customer Care's response
                      We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
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                        K
                        Krishnaiyer0603
                        from Pune, Maharashtra
                        Oct 11, 2018
                        Resolved
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                        Resolved

                        The mobile purchased under your invoice fabaov [protected] dated 26/09/18 delivered on 28th having the following problem. Phone speaker not working. Can hear only through ear phone or speaker mode. Already made compliant and followed all instructions but the same problem. Model asus zenfone max pro hsn 85171290 xg 56551. Neither replacement given or issue resolved
                        Nov 19, 2018
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 12, 2018
                        Flipkart Customer Care's response
                        We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
                        Oct 14, 2018
                        Updated by Krishnaiyer0603
                        Which account details are you looking for ..
                        Customer Care service is worst they never responded with proper replies..
                        We had enough of call interaction we need written communication from the company as you are not replying to mail forwarded to your concerned higher authorities email id..
                        In last 40 days atleast three times my product has not deliver on time
                        Due to this my study is very affected and i m also mentally disturb for sometime of costumer care service
                        Costumer care advise me to purchase this product from other site like amazon
                        Kindly do something
                        I put my return request on 8 sep 2018
                        It was not picking up by flipkart
                        I have been talking with flipkart representatives nearly 6 or 7 times.
                        There are not resolving my problem.
                        On every time they extending the date but no pickup is happen. The product is delivered with damage and i need money urgent. Please solve my problem.
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                          M
                          Mohamed_Ansari
                          from Ozhukarai, Puducherry
                          Oct 11, 2018
                          Resolved
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                          Resolved

                          Website: www.flipkart.com

                          I had signed up to flipkart in the past using mobile number. And now i have forgot the password. Today i tried to log in, by choosing forgot the password and then it says "unable to process request. Please try again". It says the above prompt again and again, so i tried to open a new account with my number, but it then also says "you are already registered. Please log in".
                          So please flipkart, kindly look into this issue.
                          Nov 14, 2018
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Oct 12, 2018
                          Flipkart Customer Care's response
                          We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
                          An amount of 3rd 3600 has been debited from my SBI account through fkpayments by someone at midnight.please solve this issue asap. Two transactions were done at midnight
                          I have ordered one Saree form flipkart and I didn't receive yet. So, when my product will be deliver as it is too late. And I have to receive my Saree today as it is very urgent.
                          To reactivate flipkart account because I need to return a order because it is not of appropriate colour. And not at all satisfied with the product. It would be great if you reactivate my account as soon as possible.

                          ph.no.(protected)
                          Gmail: [protected]@gmail.com

                          Hoping for a speedy response.
                          Thank you.
                          Nooka's reply, Oct 6, 2018
                          When should I expect response???
                          Smart watch back cover damaged in the box back cover kaise lagate hai .
                          karan karan chaudhary's reply, Oct 1, 2018
                          Kya huya complaints ka
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                            A
                            Adiver9
                            from Ahmedabad, Gujarat
                            Oct 11, 2018
                            Resolved
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                            Resolved

                            Address: Ahmedabad, Gujarat, 380026
                            Website: Flipkart.com

                            I have raised many issues with the flipkart still flipkart is accepting the issues and it is saying go with the brand technician and the brand technician is none other then his agent i want a return of this product. I have continuosly intouch with the flipkart for this product updates but he has raised his hand on this and saying it is the seller policy and all after this i have given this laptop to the technician and he takes upto 3 days to resolve the problem so definitely their is a defect because it's not above 1 week the laptop has arrived and it is in the technical team. Please resolve my problem.
                            +1 videos
                            Oct 13, 2018
                            Complaint marked as Resolved 
                            Fully get in touch to customer care support of flipkart and atlast agreed
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Oct 12, 2018
                            Flipkart Customer Care's response
                            We will revert on it.
                            I have order the product (Pema saloon use dummy for styling practice, Dummy with stand hair extension).
                            But product delivery done only (pema saloon use dummy for styling practice)
                            I want to return the product.
                            Because which product I have ordered was not delivered to me.
                            hi adiver, thats not a hardware issue, its windows issue . i give you some commands try with those
                            1. Dont install windows 10 1809, if you install 1809, so format it, Reinstall windows 10m 1803 again
                            comands are

                            Sfc.exe /scannow
                            Dism.exe /online /Cleanup-Image /StartComponentCleanup
                            Dism.exe /Online /Cleanup-Image /RestoreHealth
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                              D
                              devang kanada
                              from Bhopal, Madhya Pradesh
                              Oct 11, 2018
                              Resolved
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                              Resolved

                              Address: Junagadh, Gujarat, 362560

                              I got the message from hdfc bank that
                              { poco f1 (128 gb) @rs.18, 899 instead of rs.23, 999 using hdfc bank card at flipkart the big billion days!
                              Avail on 11th oct only between 8-10am
                              Bit. Ly/pocof }
                              And now when i am buying the phone at the time the maximum discounted ghost rupees is 21, 899, also contact with you customer care but they literally switch it that sir we are sorry for this message but this is the only offer
                              Nov 15, 2018
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Oct 12, 2018
                              Flipkart Customer Care's response
                              We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
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                                J
                                Jitendrapaji
                                from Allahabad, Uttar Pradesh
                                Oct 11, 2018
                                Resolved
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                                Resolved

                                login unsuccessful. please try a minute & unable to update your password

                                Address: 226005
                                Website: www.flipkart.com

                                Sir, my name is jitendra gautam. My mobile number is [protected] and email id is jitendra. [protected]@gmail.com
                                Sir i want to login my account but i can't. It shows login unsuccessful please try a minute. And i select a forget password enter otp and new password is shows unable to update your password.
                                The main problem is i have a cashless credit card from flipkart and i want to pay my emi at 15oct. How can possible? Pls tell...
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                                Surajsahu786
                                from Durg, Chhattisgarh
                                Oct 11, 2018
                                Resolved
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                                Resolved

                                Address: Raipur, Chhattisgarh, 491013
                                Website: www.flipkart.com

                                I order 2 pvc wall sticker and a bajaj 3l geyser last night and paid amount using phonepe app. The amount of ₹2397 has been deducted but on the phonepe app it showing transactions failed and on the flipkart app nothing is on my order menu. I talked to flipkart customer care at night and they said that order will confirm within 8 hour and then i checked at morning but there was nothing on my order menu. Then i again talked customer care and they said that transaction is cancelled from bank end wait for 8 days the amount will refund. It’s totally unsatisfying.
                                Nov 15, 2018
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Oct 11, 2018
                                Updated by Surajsahu786
                                How to have order id if flipkart doesn’t showing any order done.
                                Verified Support
                                Oct 12, 2018
                                Flipkart Customer Care's response
                                We will revert on it.
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                                  A
                                  Abhijit Katake
                                  from Mumbai, Maharashtra
                                  Oct 11, 2018
                                  Resolved
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                                  Resolved

                                  Address: Pune, Maharashtra, 411027
                                  Website: www.flipkart.com

                                  Value: 990

                                  I had sent faulty mobile back to address given by flipkart through mail. This was on request from flipkart as there was no pick up facility at pune by flipkart. Flipkart tookmy bank details and sent an email confirming refund has been processed and will appear in bank account in 5 business days. When i did not receive any refund detail mail after 20 days i asked through mail for payment details.
                                  Now flipkart informed that the payment has been done in the form of gift card (Valid for one year) and i can purchase from flipkart. I informed them, this amount i need in my bank account as was communicated to me by flipkart. I also spoke to agents online and given complaint to flipkart by mail. But now flipkart agents saying the mode of gift card can not be changed as per seller policy.
                                  I want to launch complaint to get money back to my bank account as i don't intend to purchase anything from flipkart in future.
                                  Nov 15, 2018
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Oct 12, 2018
                                  Flipkart Customer Care's response
                                  We will revert on it.
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                                    A
                                    Anirudh._.15
                                    from Hyderabad, Telangana
                                    Oct 11, 2018
                                    Resolved
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                                    Resolved

                                    Address: Gurgaon, Haryana
                                    Website: Www.flipkart.com

                                    You flipkart people are making fool from these big billion days, these all are fake. The new phone realesed by oppo the realme 2 pro was first time available on 11 th oct at 12 am. I started buying the phone and at the last moment message came as out of stock. How can it be possible, means you assume that we all are fools actully uh flipkatians are the biggest fool. Uh make people fool.
                                    Nov 12, 2018
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Oct 12, 2018
                                    Flipkart Customer Care's response
                                    We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
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                                      D
                                      deepali shalwadi
                                      from Mumbai, Maharashtra
                                      Oct 11, 2018
                                      Resolved
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                                      Resolved

                                      Incident: in[protected]
                                      I raised return request for moto g5 plus.
                                      And i recieved sms for from flipkart for pickup on sept 10. Mobile was given to the pickup person. He did not give the ack or any confirmation. This concern is already raised with the team. I donot see any resolution on this from 1 month.
                                      Attached the sms for pickup.
                                      Kindly check
                                      Nov 27, 2018
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Oct 12, 2018
                                      Flipkart Customer Care's response
                                      We will revert on it.
                                      Oct 17, 2018
                                      Updated by deepali shalwadi
                                      ANY update on this issue?
                                      ANY update on this?
                                      Worst experience with flipkart.

                                      Kindly ask EKART to have a background check or verify the wishmster whom they send to be truthful. He took the phone and now claiming that they haven't picked up.
                                      They are fooling innocent people.

                                      Fed up of following with the teamfor 2 month approx. Lost 12k for ordering from flipkart.

                                      Never gonna use flipkart again.

                                      I request all the consumers to be carefull whenever you request for refurn.
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