Flipkart Complaints & Reviews

I ordered, 2 google mini for cash on delivery and 2 more google mini through phonepe, after some time I cancel one product they cancel all my products, and I did not understand why they cancel all the products I just called the customer care and they are so dumb they can't understand what s the problem so I decided to post about flipkart in twitter

I ordered an shoe from flipkart order id is OD[protected]

. I found this product is not ok so i thought to return the product on the same day i received the product same day when i revived 01.10.2018 wish master rejected my to pick up the product by saying price tag is missing. I spoke with flipkart customer care and informed there is no price tag when i received the product they understood and arranged pick up from by themselves by saying pick up wil be done without price tag. Again wishmaster rejected the pick up by saying price tag is missing.They not taking the product

Please help on this issue ..

We booked nokia 6•1+ on september 14 of order number od[protected] we received a defected one thus applied for a return on september 17th• still we are getting messages regarding the return dates but no one is here till now and the product is still with us•firstly the date was confirmed on september 22nd then with no information they itself recharted the date to another one and the last date they informed was october 9th•today it is 10th and it's been a month• it is such an insult from such a renowned firm like flipkart•we are completely disappointed and annoyed by their customer service"• the thing which triggered as the most is that, the same item is in their big billion days with 1000 rupees off. Hope the authorities find it as an important message and will do the procedures as soon as possible.

It's regarding Order ID OD[protected] which has been delivered with size & quality issues.
But Flipkart is not allowing me to return the items for reason " too many returns "
From last 15 days I am chasing Flipkart but Flipkart is not responding me. Made false commitment for call back but didn't make call. Sending auto generated email again and again instead of resolution and arranging reverse pickup.
2 day ago One of Flipkart representative put me on hold for half and hour to transfer call to senior and disconnect the call without proper communication.
I am 5 month pregnant woman who is being harrassed by Flipkart.
I have attached order history snapshot with the image of products I need to return.

Past 72days Acer liquid Z630S defective mobile phone is lying with Acer service centre, in past 10months for second time

Case has been passed from Umesh to Vikas to Banglore HQ since these many days with no end result

This have been serious issue since then as to how they have surpassed whooping 2months plus days by just looking into matter reply now and then

We have provided sufficient time to solve the case but in vain

This is not a show piece item but everyday utility product.

Case ID is 2800147I

Sudesh Arora
[protected]

I purchased a mobile phone on flipkart. Mobile phone was not taking pictures properly so i wanted to return the phone. I raised a request for the same with flipkart. Flipkart executive called me and asked to perform some steps. I did all the steps after that also issue still persist. So i asked for the replacement of the phone and at the backend flipkart closed my request without any notification and without any replacement.

Dear, sir/ madam.
I am arvind kumar singh from godda, last week i had orderd solar light from your company. It had to deliver on 8th october 2018 on that day he had called me but he didn't come. On 9th oct he came to my office with one boy while i was out of station and he was forcing to my staffs to receive the the product and according to my staffs both of them were full drunk of alcohol. So they sent them back. Today on 10th oct again he had called me and told about the product, so i told to send back because his ill and cheap behavior. After telling him, he started to abuse me over call.
Hence i would like to request for proper action and not to send this type of people for any further. Because he is completely unfit for your marketing.
Thanking you
Arvind kumar singh
Godda
[protected]

I requested to three time for refund against poor quality product deliver.
First refund request to generate same day.
Second 5th oct 2018.
Third 8th oct 2018.
And confirm by flipkart customer care executive for refund confirmation. His comented to confirmed.
Now still pending and cancelled with out any reason.
Please process for refund on urgent basis.
Already delayed.

This massage has been received from flip kart.
Order id.Return request for an item from your order OD[protected] has been accepted
Contact no.[protected]

I had ordered a book on website www.flipkart.com on 28-September-2018. Order reference number is OD[protected].
Payment has already been made to Flipkart. At the time of order placement, delivery was on 05-Oct-2018.
Product was not delivered on 05-Oct-2018.
I contacted Flipkart on 08-Oct-2018. It was informed by Flipkart that matter has been escalated to the concerned team and problem will be resolved by 12-Oct-2018. On 10-Oct-2018, Flipkart called up and informed that matter has been escalated and they are co-ordinating with logistics team. During the phone call on 10-Oct-2018, Flipkart further informed that they will try to deliver by 12-Oct-2018. However, Flipkart refused to commit that product will be delivered by 12-Oct-2018.

We need this book on urgent basis. In absence of book, the user is suffering and her studies are getting hurt.

Hi,

I ordered honor 9 lite vide order id od[protected] on 21.05.2018. Payment was made through my axis bank debit card of rs. 10, 149/- on 21.05.2018. On same day, i was cancelled the order. The seller was omnitech retail & i was assured to get the refund within 3 working days i. E. 24.05.2018.

Later i requested so many times to flipkart customer care team & omnitech retail to process the refund, but all in vain.

It was replied that, the refund was already processed though i cannot see the amount in axis bank statement for the last 4-5 months.

Please help me get back my money.

Thank you so much.

Pkg

We buy 2 nokia 6.1 plus device.
One device is used one and another device slow motion video was very worst.
I raised complaint regarding both phones.
For refurbish phone they ask me to courier back - no one is receiving courier on flipkart warehouse.
2nd phone they arrange tech and tech confirm issue for slow motion video and he update flipkart guy will pick phone.
I called multiple times flipkart customer care they also inform that we will receive call from backed but we never received call from backend team.

I made an transaction on 8th oct 2018 for pampers small size 86 counts and the order was suppose to be delivered today but still i have not received it. The amount was for rs 746 with hdfc transaction ref no is[protected]. Also, i have not received any confirmation from your side about order.

Pl note i have done this transaction by guest appearance on website and i don't have flip kart login id. Kindly clarify as soon as possible.

Regards,
Ayazahmed nadaf
[protected]

Hi flipcart team

I have purchase a loptop model "dell inspiron 14 apu quad core a8 6 gen"
Wide order no od[protected] dt[protected], regularly i am getting hitting problem i have called dell support as suggested by flip cart team but they are not supporting as it was not under warranty as they said it was sold in 2015, now i am getting processes error and i have visited dell they shown in date of sale which is 2015

Requesting kind support on this,

Regards
Anil sharma
[protected]
[protected]

The product you delivered is complain. Tha product is a fliter use for slr camera. I received the product just now, dated[protected] at 12.24 pm. Please give a reply for this complaint as soon as possible. It is very urgent.
My mobile is -[protected].

This product have been delivered from, p. A, megha mart, house no. 1/10913 gali no.6 subhash park naveen shahdara, delhi 32.

We are your regular customer for the last 5 years. Pls do favourable steps.

Hello sir, i am sai prem hari krishna, i have an flipkart account with the registered mobile number : [protected] and email address : [protected]@gmail.com, i have booked 2 mobiles at a time from my account on a flash sale for my friends. Mobiles were delivered successfully and flipkart blocked my account. I have raised a ticket with them, incident id: in[protected]. I got a reply from flipkart that "we'd like to let you know that your recent order has been cancelled as our systems have observed a trend in your purchase history that suggests that the items you've purchased are for reselling and not for personal use. This would also mean that you will no longer be able to login to your flipkart account." i have called them 3 to 4 times and all they said is to send a reply to their email address [protected]@flipkart.com, i have sent 3 mails and there is no reply from them. I request you to please contact them and make them to unblock my accoun. Registered mobile number : [protected] and email address : [protected]@gmail.com thanks, sai prem hari krishna.

I just have ordered one device and i had a track of that all of a sudden. Flipkart delivered two device as i was not at home that time the order was received. And from that day i am trying to inform then that they need to come and take it back and now it has been around 6 or 7 days and no one is trying to help. As they arrange a. Callback but we are also a employee and we do work and cannot spend all day waiting for the phone calls. On advisors are help full. And doesn't know what to talk or what to be done. This is the worst service provided by you and i promise this is the last order u have done please come and take the product back the mobile is still packed not opened yet.

Dear sir,
This is to inform you that i have received a fake call from a mobile number - [protected]. He was having full record of my order details and was claiming to be a flipkart representative and was offering me a lucky draw gift of tata safari.
I am worried that the online shopping we are doing with flipkart is not safe.
We, the customers are not safe whlie doing online shopping with the flipkart.
This is really insane and a matter of pity for all the customers of flipkart.
I would demand a serious action against this fake call.
This is really a dark spot on the reputation of the company.

Regards,
Ashish mehta.
[protected].

Dear flipkart team,

I am unable to login into my account with below id and no that i registered with you.

[protected]@gmail.com
[protected]

Please help!!! Urgent

If i did something wrong please tell me.
Tried forget password u send me the code on above mail and mobile no. But when i tried putting a new password its showing try in some other time.

Have you blocked my account.

If so why

Thanks & regards

Dheeraj goyal
+91-[protected]

Hi sir, ma'am,

I have ordered a tshirt from flipkart.com worth rs.390 in last week of july. Because of quality issue i didn't like the product and returned it. The delivery boy has came to my doorstep and has taken back the same next day. On the website it showed that the refund will be credited back by 1st august, but that never happened and i raised the dispute on the website. I got a message from flipkart.com saying that "your refund has been initiated and it will be credited to my bank account in next 7 to 10 business days"

I waited didn't get the message for money refund from my bank account. I called flipkart.com and the way they responded was shocking for me. They said they had done the refund to you bank. Kindly contact to your customer care of your issued bank. Flipkart.com is not going to loot your money. But actually they did. I called to hsbc customer care and they said they have not received any refund from merchant flipkart.com. I raised the dispute form with my bank but still refund was not there. Bank said flipkart has not returned the money.

Again i called to flipkart.com and asked for support. I shared my 3 months credit card statement with them but still they have one standard reply that the seller has refunded the money and i need to get it checked with my bank. The seller doesnt share any proof of payment made. Instead of that they had given me one reference no and told me to give that number to my bank so that they can check. They send me one mail as well in that they have mentioned about the reference number and the refund which had never ever happened.

They are simply cheating and no one is here to help the customers.

Hello sir
I booked mi led tv on 30 september and i cancelled mi led tv on 1 october. I booked led tv on debit card emi offer. But flipkart debited 13999/- up to today no refund from flipkart. Give not proper solution to me. I used debit card emi option how they will debited my 13999/-. Up to yesterday they informed me that amount should be refunded up to 9 oct. Up to today no refund from flipkart. Flipkart executive inform me that your amount was refunded on 1 october. Who is responsible my bank is axis bank or flipkart. If i am using debit card emi option then how they debit my full amount. No positive and serious reply from flipkart.