Flipkart Complaints & Reviews

Hi i placed an order with flipkart order number od[protected] on 2nd october and it still shows waiting confirmation with seller (Retailnet). This is highly unprofessional from flipkart as i have received no update from them about the product plus when i called them all the executive had to say is cancel the product and reorder again. This is ridiculous can flipkart guarentee that if i reorder again the product would be delivered. This is happening to me twice as the previous order also had the same issue and i had to follow up with flipkart rather than they updating me. I dont want a refund i want my product

Order placed on flipkart for moto one power with order id od[protected] on 6th october 2018 on flash sale and confirmed for delivery by 8th october 2018.
On 6th october message came saying

Hi vishal kavathankar,

We're sorry to let you know that your order od[protected] for the below listed item was cancelled by the seller as their partnered courier service provider is currently unable to deliver to your address.

Again on 8th october message came saying

Shipped: your moto one power (Black,... With order id od[protected] has been shipped and will be delivered by monday, oct 08, 2018. You will receive another sms when the wishmaster from ekart logistics is out to deliver it. Track your shipment here http://fkrt.it/VFVK~nuuuN

I dont know how they are cancelling on there own, and how they are shipping again and then cancelling again.

Flipkart please respect your customers.
No business exist without customers.

I want package back immediately.

Dear sir/madam,

I purchase mobile through flipkart online dated[protected] order id od[protected] address by mr. Ashish sharma, central university of rajasthan, kishangarh ajmer, mob:- [protected]. The moblie purchase through bajaz finserv emi, 2500x6 per month but my second installment deduction from my account 2870 and show in bajaz finserv (Mobile insurance) but i do not purchase any insurance of my mobile please tell me about and return my balance amount of insurance.

Order id - od[protected]
Dated - 7/10/2018
Sir/maam,
I have been a customer of flipkart since last 4 years but never faced such rudeness as now by a deliveryboy.
Just because i refused to receive the parcel from the spot where he felt himself convenient which was 2km away from the actual address stated by me, he behaved rudely to me. Also he threatened to cancel the delivery in a very rude tone. This incident is not good for the well reputation of the organisation. I m seriously not satisfied with the way the product was delivered to me. I hope the flipkart would look into this matter as i was dissapointed with the service.

Dear sir/madam,
I have purchased k6 power of lenovo company from your flipkart. It was not detecting sim card so replayed it. After replacing new phone is given to me through flipkart has also the same problem.
Now i dont want to keep this type of defected phone.
I want my refund. But no one from flipkart is giving me response. All call executive talks only d"o this and do this sir" but no one is refunding my payment. I am very puzzled. I am very tensed
Rajaram
Od[protected]

Hi
I made an order on dated[protected] at 01-04 AM invoice num:PAAB4A[protected] and paid an amount of Rs: 585.00 for 3 quantities of Durex Air Ultra Thin Condoms-10s .
And parcel order I’d : OD[protected], And billing address Mohammed Arif Hussain, 4-7-200, Rahman Bagh, Nalgonda, Telangana state, India Near DEO office, Nalgonda 508001.
Invoice date: same as above
But I received only one (1) quantity, balance of 2 is not received, hence requesting to send the balance of 2 quantities.
Regards
Arif

I have purchased laptop dell inspiron 15 5000 core i5 7th gen, order date 02/09/2018, order id - od[protected] in the name of my firm which is sole propriter firm. I want to add gst no of my firm on my invoice to avail the benefit of gst but your executives refused to do so. Kindly look in to the matter at earliest otherwise i need to take legal action.

I recently got a woodland shoes from flipkart for rs 2656 which turns out that the product was fake. I used it for 2 times and the shoes colour started fading, thread started coming out and it became a 2 year old shoes in 2 days. The flipkart customer care was not ready to refund or replace me with the product. I asked for a refund within 15 days. I am a frequent online buyer from flipkart and you guys delivering fake products and i am not gonna buy a single stuff from flipkart anymore. Once bitten, twice shy. My emails id : [protected]@gmail.com

It has not been resolved.
I have been cheated.
Though i returned directly to the seller, flipkart has washed it hands saying that i did not return thru' them.
The seller, whom i got thru' flipkart, has taken my money and also the returned product.
I have lost my money and flipkart has no courage to question the vendor.
Flipkart is living by rules instead of disciplining the vendor

Hi,
I am 3 years old flipkart customer. I have ordered 2k + orders tv aac, mobile n clothes. May be few times returns. I am also flipkart plus member. Few days ago all of sudden my flipkart account blocked without any intemation. Call many times flipkart customer care they also don't know anything about this n unable to unblock my account. I sent mail to everyone flipkart customer care but they didn't bother to reply. This is what happens with flipkart old customers. Now i got mail please pay your rs.360 amount in paylater or you will charge late payment. Now tell me without account access how i can made payment or please unblock my account. This is very frustrating when no one can reply you. My email id: [protected]@gmail.com

My order has been cancelled on 12th of september. It's near to a month i am struggling to get the refund. Everytime customer care executive are asking 24 to 48 hours to resolve the issue but no one is resolving, i have provided couple of 48 hour and 72 hour. Now my patience limit crossed. Please help me to get the refund as it's not initiated from flipkart end.

Order od[protected]
[incident: in[protected]]

Hiii my name is venkateswara rao kommalapati, someone debited nearly 70000 amount from my mothers sbi bank account through flipkart online transactions so please check and do the needful on priority basis. My address - viswanathapalli village, koduru mandal, krishna district, andra pradesh pincode 521328. So please resolve this issue on priority basis and bank is viswanathapalli kothapaem branch, koduru mandal, krishna district ap.

My friend gifted me egv. Before using it flipkart deactivated the egvs. When i first contacted flipkart customer executive, i was told that issue will be resolved within 3 working days. The same assurance was given to me for 3-4 times. But 3 months ago, they said me that the egvs have been deactivated from my friends side. But when i talked to my friend he told me that he has not deactivated any egv. Then again i contacted to flipkart executive. But they didnt provided me ny solution. They are just trying to make me fool from last 3 month. I am tired of doing complaints with flipkart customer executive. Now i want the solution of my problem through consumer court.
My flipkart id = [protected]
Email id = [protected]@gmail.com
2000 × 3 egv
6000 rs
And

My second flipkart id = [protected]
Email id = [protected]@gmail.com
2000 × 2 egv
4000 rs
Total 10000 rupees

And receiving email id = [protected]@gmail.com

Aleternet mobile number [protected]

Flipkart does not refund my money. And both of my accounts were blocked.
Showing login unsccusssfull.

I many times complaint this site and not any response from flipkart. They have stuck with me.
If i do not get any reply then i will meet you in court with my lawyer. You'll be ready to be 420 fraud case. Have kept me crazy for 3 months if i do not receive my money in 5 days, i will go to court.

Mene is site pr 3 se 4 baar complaint kri hai or ak baar call aati hai usko baad koi response nhi dete mere 10, 000 block kr rkhe hai 27 june 2018 se abhi tk koi flipkart se response nhi hai ase naam naam hai company ka yh to fraud company hai
And i received this mail iska mtlb mujhe mere paise vapis nhi milenge agar tum nhi dena chahte to sidha yha comment kr do ki hum tumhare paise vaapis nhi denge
This mail.
Hello,

We'd like to let you know that your recent request has been canceled as our systems have observed a trend in your purchase history that suggests that the items you've purchased are for reselling and not for personal use. This would also mean that you will no longer be able to login to your flipkart account

Regards,
Srinithi s
Flipkart customer support

My alternative mobile number is = [protected]
And email id [protected]@gmail.com
My name is jatin bhatia
Fatehabad, haryana

Screenshot attached

As per flipkart policy, all delivery steps are flipkart's responsibility. I was supposed to recieve my my phone today. I called courier guy but he did not answer my call. I asked for call back and did not get any solution. Arihant kumar senior supervisor did not even lets me speak with manager on floor and said that is the only senior person available on floor right now. This is the worst customer service experience i had in my entire life. Neither i got my product not i got any solution. I ordered this phones as i wanted to gift to someone's whose birthday is today. If i wanted my product to be dilevered after few days, i would have waited for sale. This is really pathetic and i am really disappointed with flipkart and their customer service.

Once i will get my product, i will deactivate my flipkart account. This is really unacceptable.

Through my bank account... Money was stolen by shopping thorugh online ecommerce website.
I was unaware that money has been stolen. Then i went to bank and took up the statement and was shocked to see that money was stolen. Thousand of money were stolen. I have also attached the bank statement for the same. The time and the transaction id through which it was done
Do help me to get my money back.

In noida, i had the pathetic experience of flipkart services. On many occasions the flipkart delivery executives will call you twice/thrice to ask you for address & by the end of the day will update that customer was unable to be contacted. They would neither carry their card swiping machines nor change if you want to pay in cash. If requested for any particular time slot, they say their day starts at only after 11am, by 5pm they say they have returned home for the day and will deliver the next day.

I also had the experience when they have called to come to receive in the main road which is over 200m away from my home address. If a customer has to spare so much time and invest in repeatedly following up, why to buy it online? Reality is flipkart outsources the logistics service by 3rd party vendors who do not give a damn to what customer service they are giving. Their aim is to deliver flipkart’s orders in their own convenient time slots rather than the customers. And to this the flipkart’s customer executives do not have any contacts to their delivery executives to inform the customers requests.

With so much of my time wasted on every orders that i had, i would think twice before ordering from this online shopping platform. I wouldn’t recommend it. It would be time saving to visit a market and shop there. Thanks.

I order a hicell c9 metro dark blue and black mobile but received hicell c5 metro red colour defective charger and head phone not receive with not seal box. So i call flipkat care and flipkart exicutive said not replace it. But flipkart mobile apps as describe i agee to buy this product. Order no is od[protected]. This reason i complaint online miss saleing. Fraud sale. How to beleive them?

Last 23 days following of my single order first time i have order for tycon black watch and i have not working condition then i have replace of this product.
After replacing product i have received other product then i have get refund and i have placed new order for tycon blue watch and after aprox 10 days i have received product but again wrong product received that's why i want to complain against flipkart

Mene ek moza aircross gimbal 26/10/2018 ko order kiya jiski price thi 32990 rs or mere pass iski delivery 2/10/2018 ko ho gyi lekhin mene ise bapish ke liye return request dali 5/10/2018 ko or yeh product mere pass se 5/10/2018 ko pickup ho gya lekhin mujhe abhi tak refunfd nhi mila or me do din se flipkart ho call kar rha hu lelhin wo log sirf itna hi khehte hai ki (Hmne apki complaint concern team ko forword kar di hai aap wait karli jiye apke pass call aa jayega) lekhin koi call nhi aata hai unka or
Mera flipkart account bhi blocked kar diya hai or na hi mera refund aya hai please help me

Order id :[protected]
Pickup tracking id: fmpr[protected]

Pickup complete msg

Pickup completed: moza aircross 3 axis g... With tracking id fmpr[protected] from flipkart.com was picked up today.

There was a deduction of rs. 21401 on 27 september 2018.
My bank account statement shows that the deduction was done for a payment to flipkart via net banking. However it was not me who carried out the transaction. I have reported this matter to the bank but the bank has refused any action saying this transaction is legit.

Can you please help provide the details of who put the purchase order.