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Flipkart Complaints & Reviews

2.8
Updated: Feb 26, 2026
Complaints 47285
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Flipkart reviews & complaints page 1455

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A
Aditya Vikram Rawat
from Kenduadih, Jharkhand
Sep 30, 2018
Resolved
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Address: Dehradun, Uttarakhand, 248001
Website: Flipkart

I attempted to place an order for acer predator phw510 wired headset with mic which costs rs.1999/- on 30th september, 2018. I made the payment through sbi net banking and shortly received an sms from sbi stating rs. 1999/- was debited from my account ref no. Igaelumtg3 to flipkart. However my order was not placed and i was back on the select payment method screen.
Nov 2, 2018
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Oct 02, 2018
Flipkart Customer Care's response
We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
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    S
    shubh1504
    from Noida, Uttar Pradesh
    Sep 30, 2018
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    Address: Ghaziabad, Uttar Pradesh, 201013
    Website: www.flipkart.com

    I ordered a Puma sweater from flipkart order id is od[protected]., when i received my product i found its size is too large, i placed instant return request within 30minutes on same day i received the product september 27 2018, next day wishmaster came and inspect the product and said price tag is missing so i can not accept your product, same day i placed again return request and I spoke with flipkart customer care and informed there is no price tag when i received the product they understood and taken my complain, yesterday again wish master came and denied to accept my product, Like this 3 times the pick up request has raised and 3 times service request has raised from backend team of flipkart. But my product was not taken from me.
    Nov 8, 2018
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Oct 02, 2018
    Flipkart Customer Care's response
    We will revert on it.
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      S
      Shw Eta
      from Rajkot, Gujarat
      Sep 30, 2018
      Resolved
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      Address: 385550

      I bought a 12 packs of condom pack from Flipkart and i got only 6 packs, i requested for return the book and i got a date but there was no action taken against it, many times i called the customer care but they tried to convience me that your problem will be solve at this date but still i did not found any resolution.. This was really irresponsible.3 times replacemet snapshot attached...
      Nov 5, 2018
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Oct 02, 2018
      Flipkart Customer Care's response
      We will revert on it.
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        K
        kotaiah chalasani
        from Hyderabad, Telangana
        Sep 30, 2018
        Resolved
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        Resolved

        Address: Hyderabad, Andhra Pradesh, 500049
        Website: [email protected]

        Through flipkart invoice no. Fabbmr[protected] dt.27_09_2018
        I have purchased thomson 40"smart tv. Presently it is not working. Complaint was registered to to [protected]@thomsontv.in on 28/09/2018 and my complaint reg. No. Tm201873. Please followup my complaint and help me to resolve my problem at the earliest. The screen is completely blank. First smart functions are not working. But after my complaint they asked me try for enabling factory settings which i tried. After that the total screen was blank and nothing is coming.
        Nov 4, 2018
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Sep 30, 2018
        Flipkart Customer Care's response
        We will revert on it.
        Mera Flipkart ne 899+199 rupia fraud kiya usne bola refund kar diya gya Lekin nhi aaya mere account me aur mera id ko bhi blocked kar diya jisme mere 1800 ke lagbhag gift card balance the aur bol rahe hai bank se coordinat kar ne ke liye ye sarar sar jhit aurfraudd kar rahe hai hamare sath
        Hi,

        Earlier I have already notified to Flipkart affiliate team but still they did not process the payment.I want needful action regarding this issue from Flipkart team.

        My Affiliate ID - intajzitg
        email - intaj.[protected]@gmail.com

        Please check the attachment and pay the pending amount.Thank you
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          K
          kishore parepally
          from Hyderabad, Telangana
          Sep 29, 2018
          Resolved
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          Address: 500089
          Website: www.flipkart.com

          Hi,

          I have iedereen groceries with order id OD[protected] on sept 23rd sunday. The expected delivery date is Sept 26th wednesday. Since sept 26th order status is showing as shipped and will be delivered today. 4 days passed still the status is same. I have called customer support for 5 times every day since the expected delivery date only to get reply wait for today and it will be delivered. But only in vain 4 days passed.

          Customer support are saying they cannot even cancel the order and refund amount as the order status is shipped and ready to be delivered. No one could track where the order is.

          My amount has been blocked for 1 week now and I could not even buy groceries from local store and could not cook or eat food as I wish because groceries has emptied.
          I have sent mails to grievance, customer support head, sachin bansal and bunny bansal mail id's and did not any response.

          Attached screenshot taken on 29th Sept where the status is still showing the product will be delivered on sept 26th.

          Request to take severe action against the firm for causing the mental tension waiting for the product for 4 days daily and for blocking the amount not allowing me to cancel the product or deliver the product in time causing me to starve or not cook food i wanted.

          Thanks
          Kishore
          Sep 29, 2018
          Complaint marked as Resolved 
          My number not shared with delivery guys and they cannot reach my number from their app.. not sure what is the problem, my number works fine and even flipkart customer support guys able to reach me without any problem. Finally one delivery agent cared to come to address and delivered. As flikcart not able to reach my number no point in placing orders again from flipkart. Uninstalling app..
          Flipkart customer support has been notified about the posted complaint.
          Sep 29, 2018
          Updated by kishore parepally
          Finally delivered. The delivery guy says my number not reachable though customer support guys can reach me without any problem.
          Any way uninstalling flipkart app no point ordering any more products from this site.
          Verified Support
          Oct 02, 2018
          Flipkart Customer Care's response
          We will revert on it.
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            D
            debjyoti bose
            from Chennai, Tamil Nadu
            Sep 29, 2018
            Resolved
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            Address: Chennai, Tamil Nadu, 603103
            Website: www.flipkart.com

            Actually 3 months ago flipkart has locked my account because of the too many returns as stated by them .But to be true maximum return was done by the seller itself because of the low availability and sometimes price error and i also asked flipkart to enquire, but they never did and directly locked my account even though i was not involved in any illegal practices.
            Ok, this is one issue, another issue is like i told them after continuous twitter messages that, ok i dont need my flipkart account because it was so hectic as they don't even used to give me proper reply .I told them that i have 2200 flipkart gift voucher inside that so, please atleast get me back that gift voucher as because it has nothing to do with maximum return and it was bought legally.
            Still they don't seem to reply properly in twitter and customer support people is so annoying that they don't even bother about my frustration.
            My point is simple that "you have locked my account because of maximum return (that too not done by me) but my gift voucher has nothing to do with that .
            Please help me to get my genuine account back .
            Flipkart acc credentials.
            Name - Debjyoti Bose .
            email - [protected]@gmail.com
            phone no - [protected]
            Nov 14, 2018
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Oct 02, 2018
            Flipkart Customer Care's response
            We will revert on it.
            Oct 02, 2018
            Updated by debjyoti bose
            Today one flipkart executive called me asked me to describe the issue, i described as it's mentioned above .They agreed to give the refund and send me the link to provide the bank details .I did watever i was asked but still they din't credited the gift voucher amount.And again one auto generated message came from flipkart that 'We sincerely apologise that we cannot agree to unlock the account because of maximum returns'.It's such a harassment, same company behaving in two different way to customers .
            I won't stoppinig poking flipkart unless i dont get my deserving money because i know i didn't do any wrong.
            I am attaching the screenshot for better reference and want to show the harassment level .
            Let everyone know about it .
            At 12:10 they send me one link to provide bank details
            at 12:23 i shared details as they asked
            At 5:58 they are telling they can't give because of maximum return .
            Please sort me a solution for this, seriously i am so irritated with the situation even though i didn't do any wrong

            @Flipkart customer care worst experience ever .

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              D
              Deepa Rajmohan
              from Kolkata, West Bengal
              Sep 29, 2018
              Resolved
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              Resolved

              Address: 700156

              I have been updated that the product is going to get delivered on sept 29...still in the system it is showing the same... customer care executive says it's changed to till October 4...it's showing that this product is in dum dum Kolkata since Thursday...I don't understand how many days it will take your logistics team to deliver a product over a distance of 14 kms..it's really shame on your service
              Nov 7, 2018
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Oct 02, 2018
              Flipkart Customer Care's response
              We will revert on it.
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                Y
                yadavshubhi1234
                from Lucknow, Uttar Pradesh
                Sep 29, 2018
                Resolved
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                Resolved

                I got a call from [protected]. He asked whether we have ordered something or not and when I said no, he again asked the same question. I again answered no (angrily).But he abused me by speaking some slang I cut that phone. He had called previously 2-3 times but this time he used the slangs. Further I am upset how did he came to know my number and how could he use the name of flipkart . It directly means that information may be leaked from flipkart.
                Oct 31, 2018
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Sep 30, 2018
                Flipkart Customer Care's response
                We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
                I have bought a Thomson 32 LED TV on 04.05.18. Speaker not working after 4 months.
                I have raised the complaint on 29.08.18, still the same is not resolved.
                I am not able to use the TV for that last 30 days and there is no response from Thomson Customer care team.
                Worst experience.

                (Complaint Id : JCHN[protected]
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                  T
                  Tamalika Chowdhury
                  from Kolkata, West Bengal
                  Sep 29, 2018
                  Resolved
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                  Resolved

                  Address: 700055

                  I purchased one asst full sleeve solid women's jacket l mpfs16980pk
                  Order id - od[protected]
                  Order date[protected]
                  From the product i have a size issue and larger size is out of stock so i want to return it with my refund.
                  The wish master could not pick the product due certain product name mismatch from flipkart.
                  I want the flipkart to look through this immediately.
                  Nov 1, 2018
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Sep 30, 2018
                  Flipkart Customer Care's response
                  We will revert on it.
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                    S
                    Sudhir Kumar 057
                    from Delhi, Delhi
                    Sep 29, 2018
                    Resolved
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                    Resolved

                    Address: 110037

                    I am complaining about the phone that I had purchased on 13th Sep.2018 on Flipkart. It's display screen is showing blurred lines at the bottom. I contacted Flipkart on 23rd Sep. Then a technician from Flipkart visited on 26th Sep. and verified the bottom display of the phone.But the issue is not resolved yet
                    From-
                    SUDHIR KUMAR,
                    Consumer,
                    Contact no. [protected], [protected].
                    Nov 7, 2018
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Oct 02, 2018
                    Flipkart Customer Care's response
                    We will revert on it.
                    Verified Support
                    Oct 04, 2018
                    Flipkart Customer Care's response
                    Had conversation with customer and as per replacement policy technician visit was completed and seller approved replacement. Replacement product has been already shipped. Information given to customer and we are closing complain from our end
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                      S
                      Swati P.
                      from Morjim, Goa
                      Sep 29, 2018
                      Resolved
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                      Resolved

                      Website: Flipkart

                      This is to inform you on very urgent basis that our information submitted during shopping with flipkart app has been tracked by frauds and they are giving us fake calls for prize money on behalf of your app and asking for transaction money to be paid before as they have to deposit prize money by cheque as they said. While conversing with me they have all our details related to your shopping app. This is happening due to either weak security levels at shoppers side or someone responsible for the security of information provided by customer may be providing our details to such fraud people. As this is very serious matter do the needful as early as possible and depending your response to this matter we will decide to further shop online or not at your app and will suggest the same to friends and family.
                      Details of caller (As much i have):
                      True caller name - ravi kumar ([protected])
                      Ask me to deposit money in following account:
                      A/c holder name - arun raj (Name of bank manager provided by them)
                      A/c number - [protected]
                      Ifsc - sbin00941
                      Nov 1, 2018
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Sep 30, 2018
                      Flipkart Customer Care's response
                      We will revert on it.
                      Verified Support
                      Sep 30, 2018
                      Flipkart Customer Care's response
                      Action Taken : Spoke to customer on [protected], customer said he is receiving fraud calls and SMS. Apologies for the same and informed customer to raise a complaint in cyber crime. Customer said he already did, hence informed customer to follow up with them. Hence customer agreed, closing the case.
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                        K
                        kmkmathen
                        from Ernakulam, Kerala
                        Sep 29, 2018
                        Resolved
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                        Address: 638002
                        Website: Flipkart website

                        I placed an order of adidas cloudfoam slippers on wednesday.. But i received a different slipper. I raised a return request on thursday. Again i made a call to make it fast. I mailed them regarding this andthey promised me to solve the issue before 28 september. And again i called them but still asking for two days time. I request for refund of my money but still they are not accepting my request and making me to wait. Please take immediate action regarding this complaint as soon as possible.

                        The order id is - od[protected]
                        Nov 13, 2018
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Sep 30, 2018
                        Flipkart Customer Care's response
                        We will revert on it.
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                          R
                          Rajneesh Jain716
                          from Korba, Chhattisgarh
                          Sep 28, 2018
                          Resolved
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                          Resolved

                          Address: Sagar, Madhya Pradesh, 470001
                          Website: flipkart.com

                          Sir my concern is i have order a phone name is samsung galexy j8 64 gb and price is 17990 rupee and my payment method is 15000 through evg gift voucher and remain payment 2990 rupees through credit card when my payment is done but order is not showing in my flipkart account but i have a insident number in[protected] and my payment date is 10/09/2018 when i compland regard this order flipkart so flipkart refund my credit card money in my card but not refund my gift voucher money 15000 they says last 18 days we are woking on it i have contact with many times and complaints for this they give only dates but they don't work on it please help to resolve my issue please.
                          Nov 1, 2018
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Sep 30, 2018
                          Flipkart Customer Care's response
                          We will revert on it.
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                            A
                            Ashish.143
                            Sep 28, 2018
                            Resolved
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                            Resolved

                            Website: Www.flipkart.com

                            Hi, it’s Ashish. I have ordered a watch 10days ago. The estimation delivery date was 21 September, 2018 but still it failed to deliver the product.
                            I don’t like the service of flipkart, disappointed with it. I have ordered a piano but got delivered on time. This is not 1st time am facing problem with flipkart’s seevice, I faced several times. I would like to gift to my family, as am in USA.
                            Nov 1, 2018
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Sep 29, 2018
                            Flipkart Customer Care's response
                            We will revert on it.
                            Verified Support
                            Oct 01, 2018
                            Flipkart Customer Care's response
                            We've interacted with the customer and apologized for the delay in delivery, order placed has been approved on 30 Sep 18, with a promised delivery date of 09 Oct 18, 11:59 PM and the seller shall deliver the order accordingly and customer agreed hence closing the complaint from our end.
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                              A
                              Ashwin Santhosh
                              from Pathanamthitta, Kerala
                              Sep 28, 2018
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                              I have faced really unfair behavior from one of your deliver boys.His mobile number [protected].He has cancelled my order without my permission and with his own interest.The proof is attached below. Its the first time I am facing such behavior from Flipkart. I am feeling really bad.
                              Sep 28, 2018
                              Updated by Ashwin Santhosh
                              please take the necessary action against.
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                                S
                                Sowmeenu
                                from Chennai, Tamil Nadu
                                Sep 28, 2018
                                Resolved
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                                Resolved

                                Address: Salem, Tamil Nadu, 636501
                                Website: Google crome

                                I ordered tresemme smooth and shine conditioner. The product is not delivered in time. I called that delivery boy. They never pick up my calls. Still i never get my product in my hand. They never give proper response to my call. Just take action on them. Out for delivery: tresemme smooth shine... I got this message. With tracking id fmpp[protected] from flipkart.com, will be delivered today by an ekart service partner (That person number). Still they never deliver my product in my hand. I called them many time. They never give response to my call. Immediately take action on them.
                                Nov 2, 2018
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Sep 30, 2018
                                Flipkart Customer Care's response
                                We will revert on it.
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                                  M
                                  Mayank kumar Tiwari
                                  from Kolkata, West Bengal
                                  Sep 28, 2018
                                  Resolved
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                                  Resolved

                                  I had bought a fastrack watch worth rupees 1169. Product was faulty so i returned it on 17th september.12 days have passed since then but i have not received refund of my watch. Everytime i contact customer care center... I am told that your refund has been processed and you will receive it within 2, 3 days. I have contacted customer care al least 10 times but their reply remains same. After every 2 -3 days i get a message from flipkart that kindly update your account as refund was unsuccessful due to information provided by you regarding account detail. I update my account and then again after 2-3 days i get the same message. Till now i have got 5 messages to update my account even though i had updated my account on 16th september itself and have updated every time i get a message regarding account update. I warn you guys... If i don't get my refund i will drag flipkart to consumer court.
                                  Nov 5, 2018
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Sep 30, 2018
                                  Flipkart Customer Care's response
                                  We will revert on it.
                                  Verified Support
                                  Oct 03, 2018
                                  Flipkart Customer Care's response
                                  Customer raised a complaint regarding the refund of the order. We have interacted with the customer and confirmed that the refund amount has been initiated from the seller's end .Hence, mail sent to the customer . Hence, closing the complaint from our end.
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                                    V
                                    Vishalkkumar
                                    from Jhalrapatan, Rajasthan
                                    Sep 28, 2018
                                    Resolved
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                                    Resolved

                                    Address: Jhalawar, Rajasthan, 07432

                                    I order mi basic earphone and first of all the product is delayed i successfully complete the order but the seller was not dispatch since two days and after the seller dispatch the product and the delivery is to late i pick up my product through the curior boy. I was open the product and plug in my mi device only one earplugs is working other is not working so i refund my product to flipkart. I just want refund my payment because the product is diffective.
                                    Oct 31, 2018
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Sep 29, 2018
                                    Flipkart Customer Care's response
                                    We will revert on it.
                                    Verified Support
                                    Sep 30, 2018
                                    Flipkart Customer Care's response
                                    We've interacted with the customer and resolved the issue by providing a refund resolution hence closing the complaint from our end.
                                    The customer support contact me and provide refund to 9th October. The refund is initiated but not reflect in my debit card currently but the customer support says it will take time and before 9th October refund is reflect in my debit card.
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                                      P
                                      Prithwish Chakrabortty
                                      from Haldia, West Bengal
                                      Sep 28, 2018
                                      Resolved
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                                      Resolved

                                      My order no. Is od[protected]. The item is :
                                      Oleanna ca-19 croma telephonic wall mixer with crutch and hand shower set included (Disc fitting | quarter turn | form flow) mixer faucet

                                      When i open the item, i see that item is lower quality.in picture it shows "hand shower set included (Disc fitting, quarter turn, from flow)" they send me only one hand set which have nothing disc fitting, also hand shower set is too much light weight.. Picture and sended item is too much differ. There is no company name in moving key (For on / off). Pl change the item from selller.

                                      Thank you

                                      Prithwish
                                      Mail id : [protected]@hotmail.com
                                      Nov 18, 2018
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Sep 29, 2018
                                      Flipkart Customer Care's response
                                      We will revert on it.
                                      Verified Support
                                      Sep 30, 2018
                                      Flipkart Customer Care's response
                                      We've interacted with the customer and apologized for the issue caused as per the customer request replacement request is created and provided the delivery timeline with pickup info hence closing the complaint from our end.
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                                        K
                                        kaustub dwivedi
                                        from Anta, Rajasthan
                                        Sep 28, 2018
                                        Resolved
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                                        Resolved

                                        Address: 323307

                                        I had purchased a washing machine from flipkart (Ifb make 6.5kg). This ordered on 12 aug delivered a defective product on 18 aug replacement requested which took for processing nearly 25 days and again product with same deffect delivered on 24sep. Now this time i had raised return request and wanted my refund but they are again taking nearly one month time for processing. Nearly four call from flipkart received daily with no solution.
                                        Oct 31, 2018
                                        Complaint marked as Resolved 
                                        Flipkart customer support has been notified about the posted complaint.
                                        Verified Support
                                        Sep 30, 2018
                                        Flipkart Customer Care's response
                                        We will revert on it.
                                        Verified Support
                                        Sep 30, 2018
                                        Flipkart Customer Care's response
                                        Spoke to customer and provided the tech visit and product pick up timeline and refund timeline.
                                        Sep 30, 2018
                                        Updated by kaustub dwivedi
                                        I am not satisfied with time limit as already nearly 50 days have been passed over the the purchase . Refund to be done immediate
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