Flipkart Complaints & Reviews

I attempted to place an order for acer predator phw510 wired headset with mic which costs rs.1999/- on 30th september, 2018. I made the payment through sbi net banking and shortly received an sms from sbi stating rs. 1999/- was debited from my account ref no. Igaelumtg3 to flipkart. However my order was not placed and i was back on the select payment method screen.

I ordered a Puma sweater from flipkart order id is od[protected]., when i received my product i found its size is too large, i placed instant return request within 30minutes on same day i received the product september 27 2018, next day wishmaster came and inspect the product and said price tag is missing so i can not accept your product, same day i placed again return request and I spoke with flipkart customer care and informed there is no price tag when i received the product they understood and taken my complain, yesterday again wish master came and denied to accept my product, Like this 3 times the pick up request has raised and 3 times service request has raised from backend team of flipkart. But my product was not taken from me.

I bought a 12 packs of condom pack from Flipkart and i got only 6 packs, i requested for return the book and i got a date but there was no action taken against it, many times i called the customer care but they tried to convience me that your problem will be solve at this date but still i did not found any resolution.. This was really irresponsible.3 times replacemet snapshot attached...

Through flipkart invoice no. Fabbmr[protected] dt.27_09_2018
I have purchased thomson 40"smart tv. Presently it is not working. Complaint was registered to to [protected]@thomsontv.in on 28/09/2018 and my complaint reg. No. Tm201873. Please followup my complaint and help me to resolve my problem at the earliest. The screen is completely blank. First smart functions are not working. But after my complaint they asked me try for enabling factory settings which i tried. After that the total screen was blank and nothing is coming.

Hi,

I have iedereen groceries with order id OD[protected] on sept 23rd sunday. The expected delivery date is Sept 26th wednesday. Since sept 26th order status is showing as shipped and will be delivered today. 4 days passed still the status is same. I have called customer support for 5 times every day since the expected delivery date only to get reply wait for today and it will be delivered. But only in vain 4 days passed.

Customer support are saying they cannot even cancel the order and refund amount as the order status is shipped and ready to be delivered. No one could track where the order is.

My amount has been blocked for 1 week now and I could not even buy groceries from local store and could not cook or eat food as I wish because groceries has emptied.
I have sent mails to grievance, customer support head, sachin bansal and bunny bansal mail id's and did not any response.

Attached screenshot taken on 29th Sept where the status is still showing the product will be delivered on sept 26th.

Request to take severe action against the firm for causing the mental tension waiting for the product for 4 days daily and for blocking the amount not allowing me to cancel the product or deliver the product in time causing me to starve or not cook food i wanted.

Thanks
Kishore

Actually 3 months ago flipkart has locked my account because of the too many returns as stated by them .But to be true maximum return was done by the seller itself because of the low availability and sometimes price error and i also asked flipkart to enquire, but they never did and directly locked my account even though i was not involved in any illegal practices.
Ok, this is one issue, another issue is like i told them after continuous twitter messages that, ok i dont need my flipkart account because it was so hectic as they don't even used to give me proper reply .I told them that i have 2200 flipkart gift voucher inside that so, please atleast get me back that gift voucher as because it has nothing to do with maximum return and it was bought legally.
Still they don't seem to reply properly in twitter and customer support people is so annoying that they don't even bother about my frustration.
My point is simple that "you have locked my account because of maximum return (that too not done by me) but my gift voucher has nothing to do with that .
Please help me to get my genuine account back .
Flipkart acc credentials.
Name - Debjyoti Bose .
email - [protected]@gmail.com
phone no - [protected]

I have been updated that the product is going to get delivered on sept 29...still in the system it is showing the same... customer care executive says it's changed to till October 4...it's showing that this product is in dum dum Kolkata since Thursday...I don't understand how many days it will take your logistics team to deliver a product over a distance of 14 kms..it's really shame on your service

I got a call from [protected]. He asked whether we have ordered something or not and when I said no, he again asked the same question. I again answered no (angrily).But he abused me by speaking some slang I cut that phone. He had called previously 2-3 times but this time he used the slangs. Further I am upset how did he came to know my number and how could he use the name of flipkart . It directly means that information may be leaked from flipkart.

I purchased one asst full sleeve solid women's jacket l mpfs16980pk
Order id - od[protected]
Order date[protected]
From the product i have a size issue and larger size is out of stock so i want to return it with my refund.
The wish master could not pick the product due certain product name mismatch from flipkart.
I want the flipkart to look through this immediately.

I am complaining about the phone that I had purchased on 13th Sep.2018 on Flipkart. It's display screen is showing blurred lines at the bottom. I contacted Flipkart on 23rd Sep. Then a technician from Flipkart visited on 26th Sep. and verified the bottom display of the phone.But the issue is not resolved yet
From-
SUDHIR KUMAR,
Consumer,
Contact no. [protected], [protected].

This is to inform you on very urgent basis that our information submitted during shopping with flipkart app has been tracked by frauds and they are giving us fake calls for prize money on behalf of your app and asking for transaction money to be paid before as they have to deposit prize money by cheque as they said. While conversing with me they have all our details related to your shopping app. This is happening due to either weak security levels at shoppers side or someone responsible for the security of information provided by customer may be providing our details to such fraud people. As this is very serious matter do the needful as early as possible and depending your response to this matter we will decide to further shop online or not at your app and will suggest the same to friends and family.
Details of caller (As much i have):
True caller name - ravi kumar ([protected])
Ask me to deposit money in following account:
A/c holder name - arun raj (Name of bank manager provided by them)
A/c number - [protected]
Ifsc - sbin00941

I placed an order of adidas cloudfoam slippers on wednesday.. But i received a different slipper. I raised a return request on thursday. Again i made a call to make it fast. I mailed them regarding this andthey promised me to solve the issue before 28 september. And again i called them but still asking for two days time. I request for refund of my money but still they are not accepting my request and making me to wait. Please take immediate action regarding this complaint as soon as possible.

The order id is - od[protected]

Sir my concern is i have order a phone name is samsung galexy j8 64 gb and price is 17990 rupee and my payment method is 15000 through evg gift voucher and remain payment 2990 rupees through credit card when my payment is done but order is not showing in my flipkart account but i have a insident number in[protected] and my payment date is 10/09/2018 when i compland regard this order flipkart so flipkart refund my credit card money in my card but not refund my gift voucher money 15000 they says last 18 days we are woking on it i have contact with many times and complaints for this they give only dates but they don't work on it please help to resolve my issue please.

Hi, it’s Ashish. I have ordered a watch 10days ago. The estimation delivery date was 21 September, 2018 but still it failed to deliver the product.
I don’t like the service of flipkart, disappointed with it. I have ordered a piano but got delivered on time. This is not 1st time am facing problem with flipkart’s seevice, I faced several times. I would like to gift to my family, as am in USA.

I have faced really unfair behavior from one of your deliver boys.His mobile number [protected].He has cancelled my order without my permission and with his own interest.The proof is attached below. Its the first time I am facing such behavior from Flipkart. I am feeling really bad.

I ordered tresemme smooth and shine conditioner. The product is not delivered in time. I called that delivery boy. They never pick up my calls. Still i never get my product in my hand. They never give proper response to my call. Just take action on them. Out for delivery: tresemme smooth shine... I got this message. With tracking id fmpp[protected] from flipkart.com, will be delivered today by an ekart service partner (That person number). Still they never deliver my product in my hand. I called them many time. They never give response to my call. Immediately take action on them.

I had bought a fastrack watch worth rupees 1169. Product was faulty so i returned it on 17th september.12 days have passed since then but i have not received refund of my watch. Everytime i contact customer care center... I am told that your refund has been processed and you will receive it within 2, 3 days. I have contacted customer care al least 10 times but their reply remains same. After every 2 -3 days i get a message from flipkart that kindly update your account as refund was unsuccessful due to information provided by you regarding account detail. I update my account and then again after 2-3 days i get the same message. Till now i have got 5 messages to update my account even though i had updated my account on 16th september itself and have updated every time i get a message regarding account update. I warn you guys... If i don't get my refund i will drag flipkart to consumer court.

I order mi basic earphone and first of all the product is delayed i successfully complete the order but the seller was not dispatch since two days and after the seller dispatch the product and the delivery is to late i pick up my product through the curior boy. I was open the product and plug in my mi device only one earplugs is working other is not working so i refund my product to flipkart. I just want refund my payment because the product is diffective.

My order no. Is od[protected]. The item is :
Oleanna ca-19 croma telephonic wall mixer with crutch and hand shower set included (Disc fitting | quarter turn | form flow) mixer faucet

When i open the item, i see that item is lower quality.in picture it shows "hand shower set included (Disc fitting, quarter turn, from flow)" they send me only one hand set which have nothing disc fitting, also hand shower set is too much light weight.. Picture and sended item is too much differ. There is no company name in moving key (For on / off). Pl change the item from selller.

Thank you

Prithwish
Mail id : [protected]@hotmail.com

I had purchased a washing machine from flipkart (Ifb make 6.5kg). This ordered on 12 aug delivered a defective product on 18 aug replacement requested which took for processing nearly 25 days and again product with same deffect delivered on 24sep. Now this time i had raised return request and wanted my refund but they are again taking nearly one month time for processing. Nearly four call from flipkart received daily with no solution.