Flipkart Complaints & Reviews

Regarding order with flipkart.com [od[protected]]

Its about the worst customer support.. I got my payment debited twice from my account and its been 14 days approx without any proper resolution except a repeated sentence"team is looking into and will get back to earliest in 24 to 48 hrs". Its really mental trauma for me.in my mind i have done the 13th day last rite ceremony for flipkart. I will nor recommend anybody to buy anything in flash sale they do provide the above mentioned world class support to you.

Hoping to tweet the big guys of flipkart will help but it all in vain till date.

I booked a VIVO V11 Pro mobile cost of 25000 on 19th September and I got Motorola Headset cost of 2499 on 20th September. Delivery boy also taken by buyback mobile. Flipkart taken 24 hours to take a compliant. Afterwards they are keep on extending the ETR. But no Use. I am called their customer care executive more than 20 times. Flipkart CE told concern team will call me but I am getting only mail that they are not able to catch me on my mobile. I even shared my alternate number and email id. But till now no response from their concern term.
Order Details: OD[protected] [Incident: IN[protected]]
I will be thankful if someone helps me to get back my mobile

I ordered an intex 10000mah power bank in flipkart, but i got an used one it looks like an old one, so i returned the product in flipkart, but flipkart says they can't pick up from my pin code, previously i ordered and returned other product from flipkart there is no issue for my pin code or my place for the pickup.
i contacted many times to customer care, they didn't take seriousness to my issue, concerned team is not contacted me, still the old power bank that they send to me is still in my hand. they didn't find a perfect solution for this issue. i want to raise complaint against flipkart irresponsibility .

I purchased a vu official android 140cm (55 inch) ultra hd (4k) led smart tv vide order no. Od[protected] from flipkart against the exchange of my 47" lg led tv for 15k and they delivered me an used and faulty tv which i used for 7-8 days and when i realised the problem in tv i raised a replacement request and they delivered a new tv this time but my problem starts here as i found that the serial no. Of the tv on invoice is different from the serial no. Sticker on the back of the tv. I raised this issue with flipkart and they advised me to contact the manufacturer to provide correct invoice. When i contacted the manufacturer i. E. Vu for this purpose they informed that only the seller can provide correct invoice because he is the person who has taken money against the sale of the product which i think is a correct point. When i told this to flipkart they say that they can not provide me the correct invoice and i need to return the product for refund.in between the cost of the tv has been increased by 5k. I want flipkart to solve this matter as the problem arise due to their mistake and why do i suffer and bear loss for flipkart's mistake?

I had booked an Aquafresh blue and white on FLIPKART Order No. OD[protected], and got delivered the same on 14.08.2018. There was an adopter porblem in the machine so I applied for the return and replacement on 16.08.2018. The item was repleced on 15.09.2018 but in replacement they sent an empty box of Aquashift without anything inside the box e.g. RO, Adopter, Filter etc.
I complained to FLIPKART several times regarding this. They used to note
my complaint and next day cancelled my complaint without taking any action. so please do the favour for me in this matter.

I ordered one puma shoe and received it on 17th sep. 2018. On 20 th sep. I tired to return it but it was denied due to no price tag was there on the shoe.

However, i did not receive it with any price tag. I have the invoice
Then i talked to one of their senior guy on 20th sep. He talked to me and his team for 1 hr and assured me the shoe will be picked up

After calling them several times they just kept me assuring that the shoe will be returned and the support team will contact me. But suddenly today (24th sep.) they are saying it cannot be returned

The shoes are in perfect condition and never used.

I have ordered for redme note 5 pro just now payment is done through credit card emi payment i have got the message from saying amount has deducted from card but there is confirmation from flipkart no listing of my order in the order tab and customer service center is not picking up the call they are like cheating me. Please refund the money you deducted. There is no order listed in my order tab and not even a confirmation mail and sms from you guys.

Hi Flipkart,

I have ordered OPPO F9Pro Sunrise Red on 18 sept 2018, and expected delivery date is on 22th Sept 2018 but still i didn't received.

Order I'd =OD[protected]

I am constantly calling and messaging everyday to customer support but all customer support agents are giving false promises, everyday same solution wait for 24hrs or two days
I paid 23990/ by debit card

Hi flipkart,

I have ordered oppo f9pro 6gb ram 64gb rom sunrise red on 17sept 2018, and on 20th sept 2018, i received a wrong product (Oppo f9 pro 4gb ram, 64gb rom) black.

Order i'd od[protected]

I am constantly calling everyday to customer support but all customer support agents are illiterate, giving false promises, everyday same solution wait for 24hrs, system down, call after 2hrs.
I paid 17290/- cash and exchange my old handset redmi note4 for 6800/-, now i don't have mobile to use, the delivery agent took everything from me and handed over wrong product. This is unfair trade practice from flipkart, which costs me 24k and harassment everyday.
I request you to take action asap for this wrong product and send me my ordered product or else i will file case against flipkart in high court.

Syed saudi quadri
[protected] / [protected]

Very irresponsible behaviour of team flipcart. Called them 3 times to take back the wrong parcel delivered to me. Never ordered it from my account, nor any near or dear ones did it for me. I provided them with parcel id and suggested they track the account from which this order originated. They did not comply.. I have paid the price for the mess up which flipcart did by mixing up addresses. Not ready to take up accountability. No wonder they are loosing customers to amazon.
Parcel id-od[protected]

My registered mobile number with flipkart is [protected] and my email id id [protected]@gmail.com. I added gift card of 11300 in my flipkart account and placed the order. My order has been shipped on 10 september but on 11th september my order has been cancelled without any reason and my gift card of 5000 has been deactivated by flipkart. I bought those all gift cards from zingoy.com and i have all proof to prove that i bought all gvs from...

I ordered indus valley hair colour and paid for same in advance on 13 sep 2018 and delivered on 14 ep whereas the product i received was used damage the packing seal was open and all the product was leaved. I generated a replacement request on 15sep and replacement was supposed to be provided on 18 sep 2018 but till date no replacement provided always seek extention for resolving the problem on different occasions one after another if i enquiry about the product before the said extension the executive always says please wait for aaid period you product would definately be delivered at any cost on said period but nothing happens when said time period comes again seek extra extention to resolve the issue i have suffered monetary losses as there was se function in my house and called the saloon person to apply it and all the stuff i have to pay her also as she did came and cancelled her rest orders for me. I was forced to go and buy product locally and waste my time again and again on call and help centre chatting for the said issue at last they tried to afraid me that product comes with no return policy no refund would be provided to you do whatever you want as i have told them that its your last opportunity to solve my complaint at your level and further i will go to superior authorities related to the said complaint.

I ordered jbl headset with flipkart on the 8th of september 2018 and they got it delivered on the 10th of september 2018. When i opened the product, there was nothing inside the box. They send me an empty box. The box was completely empty and i immediately called them. They told me that replacement could be given and asked me to wait for 24 hrs. I called them and after 24 hrs and again they said me to wait and wait and wait!!! But nothing. Even when i send an e-mail to them, i get an automatic reply saying, your e-mail is not registered with us. They asked me that i have to wait until 23rd of sep 2018 for the resolution. With no option i had to wait. I called today the 23rd of sep 2018 and spoke with someone named nitika sharma who claimed that she works for chandigarh location. On my several request to speak with the manager/supervisor, she only stated that they are not available. She even told me as you wish i[censored] want to stay on the line, not my problem. I called the second time and one of the gut told me that i will receive a call before 9 pm. I didn't receive any call nor any e-mail from them. I called again and they again are telling me to wait for another few days to do a return request. Now i have lost my money and neither did i get my product. Also, everytime i call the customer service, they only tell it is being investigated and its on high priority but never get any answer as to what is happening. Its been more than 13-14 days.

Order id - od[protected]
Amount paid - 1149

My marq over glass turntable broke sometime in june 2018. I soon contacted marq and was quoted a price for the part and directed to jeeves. My issue is still pending.. With marq quoting the price and jeeves saying part not available in bangalore. I wonder how many eons these guys need to get a part from mumbai to bangalore. When you buy a product, they deliver it next day. Long story short.. Pathetic after sales support and service. Moral: marq leaves a mark of pain and frustration.

Tkt#8f27-373basc[protected] god's intervention required!!

Dear sir,
Actual i was going to purchase a product from online shopping site "flipkart" of rs.204 on 11 sept 2018 at 9:13 p. M. So i was add to cart that item and when i going to payment option & choose my sbi net banking and proceed to payment, then payment is successful but order is not completely placed. Then i contacted flipkart customer support, and they are saying from 12 sept to till now that's my money is refund as soon as possible. But my money is not refund to me till now. Further when i called to their customer support for the solution, then the customer executive told me your money is refunded in 24 hours. This process are going from 12 sept 2018 to till now. I have some prove of this transaction and i uploaded those prove on your site.
So please sir help me about that issue as soon as possible.
Thanking you,
Dilip khatua
Contact no. [protected]

I have bought poco f1 mobile 128 gb variant thru credit card emi options on 22nd sep, 2018. 22799 rs has been debited from my credit card (Including the offers of 1200 rs flat discount) but no order id generated for this. Hence i have contacted flipkart customer care and they told that they are looking into the issue. But still no response came. Please help to get the refund soon.

Order id: od[protected]

I have buy three gift card amount 2000 each
Now it shows card deactivated

[protected]
[protected]
[protected]

Please do needfull
Your query with flipkart [incident: in[protected]]

I send the my aadhar card already

Your query with flipkart [incident: in[protected]]

Your query with flipkart [incident: in[protected]]
Your query with flipkart [incident: in[protected]]

I complaint already but they open only one gift card. The two gift card still deactivated

I had given an opportunity to use flipkart pay later for which i got 5000 credit limit in last year. I used it 2times. First time i made the payment on time. But 2nd time when i purchased i did not pay the outstanding that time due to some financial problem. As i know flipkart pay later rules i paid the outstanding amount 2weeks before. I know there is much delay in payment but i thought after payment i will use the facility. Although my flipkart pay later balance shows a credit limit but i am unable to use it. I raised a complaint for which today i received a call. They said that as i paid the outstanding amount very late now i can't use this facility. My question is why i can't use although i paid all tue outstanding amount. They take the payment after 1year but they are not given the facility. I want justice in this matter. All the executive told that as i have balance i must use this facility but due to some technical problem some issues are coming.

I ordered poco f1 which cost 20, 999 on 19 september but after i made payment of 20, 999 my order was not confirmed and money got debited from bank after contacting flipkart they told me that your payment is unscuccessful but again after contacting flipkart they told that my payment is successful, but still i didn't get my refund nor my order confirmation. I want my money back or the confirmation of my order

I bought book from flipkart which was usable and torn book. I want to replace my book but they make my return request. So i bought another book immediately and another book early delivered but now they cancell my return and refund request of first book. I don't need two book they fraud with me. Now they said it got replace only, refund cant make. They didn't make replace request firstly and now they said that my book will be replaced. Help me i want return my book its have very high cost price