Flipkart Complaints & Reviews

I have ordered honor 6 from flipkart on 15th august with union bank debit card payment of ₹16489. I cancelled that order on 6th of august still my refund amount does not credited to my account. I called flipkart regarding this they ask to check with bank people while bank people say that we didn't get any transaction from that seller.
Plz help me regarding this issue on urgent basis.

Oct 20, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Sep 16, 2018

Flipkart Customer Care's response We will revert on it.

Verified Support

Sep 16, 2018

Flipkart Customer Care's response Spoke to cx and apologize as she complaint not received refund

Informed cx to visit bank with reference number and still bank not able to find raise a charge back form.

Cx agreed and closing the complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Chennai, Tamil Nadu, 603209

Hi,

I have purchased google pixel 2 xl phone on flipkart on jan 22nd 2018 with hdfc credit card.. And there was an offer rs.10000 cashback on hdfc credit card and the cash back should be credited within 90 days from purchase date as flipkart promised and it's been 90 days i have not received the cash back amount of rs.10000.

Please look into the issue and do the needful.

I have attached the invoice and offers showed in flipkart.

Thanks,
Mathenkumar

Details
Phone google pixel 2 xl
Order date 13may 2018
9 months emi
Bought from flipkart online purchase
Through hdfc bank debit card
Bought on my name (Mathenkumar)
Flipkart order id - od[protected]
Amount :- rs.51504

Oct 18, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Sep 15, 2018

Flipkart Customer Care's response We will revert on it.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Rangareddy, Andhra Pradesh, 500078

Website: flipkart.com

Sir,
I am a law student who lives in a campus in Suburban Hyderabad. Three weeks back, I ordered the above phone and received a damaged product. I submitted a replacement complaint and your employees came some days later, collected the damaged piece and told me that the new order will be delivered within three days. SInce then, I have not received it, and my account shows that the phone has been delivered on the same day as the older one was taken by you. I have for the past two weeks been trying to contact your customer service agents but I either got hung on, was asked to wait for humongous amounts of time without receiving a proper reply, and have till date neither received a replacement nor a refund. I hope you guys do the needful, because the only remaining alternative that I can come up with is to go to Consumer Court, and that is something which is both time consuming and problematic. I am a law student with no source of income, and I wish to tell you that this isnt the first time flipkart has been so irresponsible with product deliveries to our college campus, which is, as I already told you, in Hyderabad Suburbs. I hope you find it necessary to do the needful, so that such problems do not continue happening on our campus.

Oct 22, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Sep 16, 2018

Flipkart Customer Care's response We will revert on it.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 732101

I wanted to buy a redmi note 5 pro so according to the procedure i filled all the necessary blanks. Provided my emi card no along with the otp and pressed confirm & pay. My money got deducted thrice from my emi card but order has not been placed & i was redirected to my cart page. This happened with me all the three times. What kimd of a service is this flipkart. Refumd my money i dont want your product.

Oct 16, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Sep 15, 2018

Flipkart Customer Care's response We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].

View replies

S

Shreyashi Kundu

from Darjiling, West Bengal

Sep 15, 2018

Please help me refund my money.

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Kannur, Kerala, 670601

Order ID : OD[protected]
I bought Ipro power bank from flipkart with above order ID 6 months before now it's not working. There is no nearby service centres to claim warranty. Dont Exactly know what to do.It have 1 year warranty.
It is not turning on and when connected to power supply it charges

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 110023

Website: WWW.FLIPKART.com

Dear team flipkart

I have ordered oppo f9pro through flipkart on 30th aug 2018 and expected date of arrival was 1 sep but on first i got an msg that your order is delayed by 3days and when i was tracking my ph was misrouted in same city so called flipkart customer care got same answer my phone will come as promised time, but suddenly it was cancelled on 4th through seller and my money was stucked with the bank.

When i got the money back in my card again i have done the same mistake ordered new ph vivo v11pro thorough flipkart and got and expected date of arrival 13/09/2018.
Again recieved the same message order is delay by 3days and showing the same tracking (Misrouted in same city) now i am worried that my order will come or not and if not what about my offer money, my time which is wasted by flipkart.

Request to you to resolve the issue and change courier partner so customer can contact courier company for further details. You can reach on phone at below mentioned number.

Oppo f9pro order i'd : od[protected]
Vivo v11pro order i'd : od[protected]

Thanks in advance
Gaurav tarika
[protected]

Oct 22, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Sep 16, 2018

Flipkart Customer Care's response We will revert on it.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Hyderabad, Telangana, 500072

Website: Flipcart

I ordered product on aug 2018. But still i didn't get the product.

I got damaged product, when i raised a complaint they are saying we create a new request after 2 days they are cancelling the product. Even they are not giving proper response they are simply cut the call.

Every time i need to call them and need to get the status but they are not providing the solution.

Oct 16, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Sep 15, 2018

Flipkart Customer Care's response We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Bhopal, Madhya Pradesh, 462038

Sir,
Kindly solve the problem. Four five times return and refund complaint to flipkart till now no action has taken. Kindly do the needful action at the earliest.

Encl:-

Explore plus

• electronics
• tvs & appliances
• men
• women
• baby & kids
• home & furniture
• sports, books & more
• offer zone
Home
My account
My orders
Od[protected]
Delivery address
Miny mole ad
D-20 bmhrc campus madhya pradesh, bhopal - 462038, madhya pradesh
Phone[protected]
More actions
Invoice

Springtek bonnel 6 inch double bonnell spring mattress
Color: whitesize: double
Return
Your request for return is being processed
Thu, 16th aug 8:18 pm
₹7, 436
?
Need help?
Delivered on thu, aug 16th '18
Replacementcompleted
We have completed your request for replacement.
Technician visit servicecompletedjeevesby vendor
Completed on sat, 18th aug
Our technician will visit your location within 2 to 5 business days when a return is requested. 1. Technician will access the problem reported regarding the product. 2. If the problem can be resolved on the spot he will do the same. 3. If the problem is not resolved, he will initiate a part/full replacement or refund as applicable.

Replacement
Springtek bonnel 6 inch double bonnell spring mattress
Color: whitesize: double
Return
Technician visit
Return approved
Pickup
Refund
Expected by mon, sep 17th
₹7, 436
?
Need help?
Delivered on thu, sep 13th '18 to your family nitin mathew
Refundrequested
We're processing your refund request. Watch this section for updates. Refund will be transferred to your original payment mode within 7 business days (Bank holidays not included) after pick up is completed.
Refundrejected
We're sorry. We are unable to process your refund request.
Refundrejected
We're sorry. We are unable to process your refund request.
Technician visit servicecancelledjeevesby vendor
Cancelled on tue, sep 11th '18
Our technician will visit your location within 2 to 5 business days when a return is requested. 1. Technician will access the problem reported regarding the product. 2. If the problem can be resolved on the spot he will do the same. 3. If the problem is not resolved, he will initiate a part/full replacement or refund as applicable.
Technician visit servicecompletedjeevesby vendor
Completed on thu, 13th sep
Our technician will visit your location within 2 to 5 business days when a return is requested. 1. Technician will access the problem reported regarding the product. 2. If the problem can be resolved on the spot he will do the same. 3. If the problem is not resolved, he will initiate a part/full replacement or refund as applicable.
Technician visit servicein progressjeevesby vendor
Expected by mon, 17th sep
Our technician will visit your location within 2 to 5 business days when a return is requested. 1. Technician will access the problem reported regarding the product. 2. If the problem can be resolved on the spot he will do the same. 3. If the problem is not resolved, he will initiate a part/full replacement or refund as applicable.
Total₹7, 436
?
About
Contact usabout uscareersflipkart storiespress
Help
Paymentsshippingcancellation & returnsfaqreport infringement
Policy
Return policyterms o[censored]sesecurityprivacysitemapepr compliance
Social
Facebooktwitteryoutubegoogle plus
Mail us:
Flipkart internet pvt ltd block b (Begonia),
Ground floor, embassy tech village,
Outer ring road, devarabeesanahalli village,
Varthur hobli, bengaluru east taluk,
Bengaluru district,
Karnataka, india, 560103.
Registered office address:
Flipkart internet private limited,
Vaishnavi summit, ground floor, 7th main,
80 feet road, 3rd block,
Koramangala,
Bengaluru - 560034
India
Cin : u51109ka2012ptc066107
Telephone:[protected]
Sell on flipkart
Advertise
Gift cards
Help center
©[protected] flipkart.com.
Explore plus

• electronics
• tvs & appliances
• men
• women
• baby & kids
• home & furniture
• sports, books & more
• offer zone
My accountmy orders

Od[protected]

Need help

Track

Springtek bonnel 6 inch double bonnell s...
Color: whitesize: double
Seller: omnitechretail
₹7, 436
Returned
Your item has been returned
Technician visit service
Expected by sun, aug 19th '18
Refund status
View details
Refund to: original payment mode
₹7, 436
Refund will be transferred to your original payment mode within 7 business days (Bank holidays not included) after pick up is completed.
Replacement status
View details

Replacement
Springtek bonnel 6 inch double bonnell s...
Color: whitesize: double
Seller: omnitechretail
Return id:[protected]
Completed
₹7, 436
Return requested
Your request for return is being processed on sun, sep 9th '18
Ordered on sun, jul 29th '18
Order total ₹7, 436

Od[protected]

Need help

Track

Auto villa electric gel pad electrical 2...
Color: multicolor
Seller: autovilla
₹344
Delivered on wed, nov 8th '17
Your item has been delivered
Ordered on wed, nov 1st '17
Order total ₹344

Od[protected]

Need help

Track

Auto villa electric gel pad electrical 2...
Color: multicolor
Seller: autovilla
₹344
Delivered on sat, oct 28th '17
Your item has been delivered
Ordered on sun, oct 22nd '17
Order total ₹344

Od[protected]

Need help

Track

Cortina polyester brown solid eyelet win...
Color: brown
Seller: retailnet
₹329
Offers: 1
Delivered on sat, oct 7th '17
Your item has been delivered
Ordered on sun, sep 24th '17
Order total ₹329

Od[protected]

Need help

Track

Zabme georgette embroidered semi-stitche...
Color: blue, white
Seller: rudra1
₹654
Delivered on tue, dec 29th '15
Your item has been delivered
Ordered on thu, dec 24th '15
Order total ₹654
About
Contact usabout uscareersflipkart storiespress
Help
Paymentsshippingcancellation & returnsfaqreport infringement
Policy
Return policyterms o[censored]sesecurityprivacysitemapepr compliance
Social
Facebooktwitteryoutubegoogle plus
Mail us:
Flipkart internet pvt ltd block b (Begonia),
Ground floor, embassy tech village,
Outer ring road, devarabeesanahalli village,
Varthur hobli, bengaluru east taluk,
Bengaluru district,
Karnataka, india, 560103.
Registered office address:
Flipkart internet private limited,
Vaishnavi summit, ground floor, 7th main,
80 feet road, 3rd block,
Koramangala,
Bengaluru - 560034
India
Cin : u51109ka2012ptc066107
Telephone:[protected]
Sell on flipkart
Advertise
Gift cards
Help center
©[protected] flipkart.com.
Explore plus

• electronics
• tvs & appliances
• men
• women
• baby & kids
• home & furniture
• sports, books & more
• offer zone
Home
My orders
Od[protected]
Return
We are processing your refund request
Your return id is :[protected]
Your pick up is approvedand will happen on monday, 17th september 2018
Pick up address:
Miny mole ad
D-20 bmhrc campus, madhya pradesh, bhopal, madhya pradesh - 462038
Refund request details
Refund will be transferred to your original payment mode within 7 business days after pick up is completed.
Item details

Springtek bonnel 6 inch double bonnell spring mattress
Color: white
Size: double
Quantity: 1
Reason for return: item quality issues
Reason details: used product received
Comments: item is not used kindly my amount refund at the earliest
About
Contact usabout uscareersflipkart storiespress
Help
Paymentsshippingcancellation & returnsfaqreport infringement
Policy
Return policyterms o[censored]sesecurityprivacysitemapepr compliance
Social
Facebooktwitteryoutubegoogle plus
Mail us:
Flipkart internet pvt ltd block b (Begonia),
Ground floor, embassy tech village,
Outer ring road, devarabeesanahalli village,
Varthur hobli, bengaluru east taluk,
Bengaluru district,
Karnataka, india, 560103.
Registered office address:
Flipkart internet private limited,
Vaishnavi summit, ground floor, 7th main,
80 feet road, 3rd block,
Koramangala,
Bengaluru - 560034
India
Cin : u51109ka2012ptc066107
Telephone:[protected]
Sell on flipkart
Advertise
Gift cards
Help center
©[protected] flipkart.com.
Explore plus

• electronics
• tvs & appliances
• men
• women
• baby & kids
• home & furniture
• sports, books & more
• offer zone
Home
My orders
Od[protected]
Return
We are processing your refund request
Your return id is :[protected]
Your pick up is approvedand will happen on monday, 17th september 2018
Pick up address:
Miny mole ad
D-20 bmhrc campus, madhya pradesh, bhopal, madhya pradesh - 462038
Refund request details
Refund will be transferred to your original payment mode within 7 business days after pick up is completed.
Item details

Springtek bonnel 6 inch double bonnell spring mattress
Color: white
Size: double
Quantity: 1
Reason for return: item quality issues
Reason details: used product received
Comments: item is not used kindly my amount refund at the earliest
About
Contact usabout uscareersflipkart storiespress
Help
Paymentsshippingcancellation & returnsfaqreport infringement
Policy
Return policyterms o[censored]sesecurityprivacysitemapepr compliance
Social
Facebooktwitteryoutubegoogle plus
Mail us:
Flipkart internet pvt ltd block b (Begonia),
Ground floor, embassy tech village,
Outer ring road, devarabeesanahalli village,
Varthur hobli, bengaluru east taluk,
Bengaluru district,
Karnataka, india, 560103.
Registered office address:
Flipkart internet private limited,
Vaishnavi summit, ground floor, 7th main,
80 feet road, 3rd block,
Koramangala,
Bengaluru - 560034
India
Cin : u51109ka2012ptc066107
Telephone:[protected]
Sell on flipkart
Advertise
Gift cards
Help center
©[protected] flipkart.com.
Explore plus

• electronics
• tvs & appliances
• men
• women
• baby & kids
• home & furniture
• sports, books & more
• offer zone
Home
My account
My orders
Od[protected]
Delivery address
Miny mole ad
D-20 bmhrc campus madhya pradesh, bhopal - 462038, madhya pradesh
Phone[protected]
More actions
Invoice

Springtek bonnel 6 inch double bonnell spring mattress
Color: whitesize: double
Return
₹7, 436
?
Need help?
Delivered on thu, aug 16th '18
Replacementcompleted
We have completed your request for replacement.
Technician visit servicecompletedjeevesby vendor
Completed on sat, 18th aug
Our technician will visit your location within 2 to 5 business days when a return is requested. 1. Technician will access the problem reported regarding the product. 2. If the problem can be resolved on the spot he will do the same. 3. If the problem is not resolved, he will initiate a part/full replacement or refund as applicable.

Replacement
Springtek bonnel 6 inch double bonnell spring mattress
Color: whitesize: double
Return
Technician visit
Return approved
Pickup
Refund
Expected by fri, sep 14th
₹7, 436
?
Need help?
Delivered on tue, sep 11th '18 to your family nitin mathew
Refundrequested
We're processing your refund request. Watch this section for updates. Refund will be transferred to your original payment mode within 7 business days (Bank holidays not included) after pick up is completed.
Refundrejected
We're sorry. We are unable to process your refund request.
Technician visit servicecancelledjeevesby vendor
Cancelled on tue, sep 11th '18
Our technician will visit your location within 2 to 5 business days when a return is requested. 1. Technician will access the problem reported regarding the product. 2. If the problem can be resolved on the spot he will do the same. 3. If the problem is not resolved, he will initiate a part/full replacement or refund as applicable.
Technician visit servicein progressjeevesby vendor
Expected by fri, 14th sep
Our technician will visit your location within 2 to 5 business days when a return is requested. 1. Technician will access the problem reported regarding the product. 2. If the problem can be resolved on the spot he will do the same. 3. If the problem is not resolved, he will initiate a part/full replacement or refund as applicable.
Total₹7, 436
?
About
Contact usabout uscareersflipkart storiespress
Help
Paymentsshippingcancellation & returnsfaqreport infringement
Policy
Return policyterms o[censored]sesecurityprivacysitemapepr compliance
Social
Facebooktwitteryoutubegoogle plus
Mail us:
Flipkart internet pvt ltd block b (Begonia),
Ground floor, embassy tech village,
Outer ring road, devarabeesanahalli village,
Varthur hobli, bengaluru east taluk,
Bengaluru district,
Karnataka, india, 560103.
Registered office address:
Flipkart internet private limited,
Vaishnavi summit, ground floor, 7th main,
80 feet road, 3rd block,
Koramangala,
Bengaluru - 560034
India
Cin : u51109ka2012ptc066107
Telephone:[protected]
Sell on flipkart
Advertise
Gift cards
Help center
©[protected] flipkart.com.

Oct 17, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Sep 15, 2018

Updated by miny mole ad Order id: od[protected]

I ordered for a springtek bonnel 6 inch double bonnel spring mattress vide order id od[protected]. But on arrival it was discovered that mattress was not of that size and was having scratches.
I registered a complaint regarding it and requested to cancel the order. The person whom i spoke to, told me that money will not be refunded, rather they will replace the mattress. Again on delivery it was found that mattress was not of the size which was ordered. It was a used one and pressed one.

Now after two failures, i would request you to kindly cancel my order and refund the money at the earliest. Please help me

Encl:-

All activity in flipkart please help me
Explore plus

• electronics
• tvs & appliances
• men
• women
• baby & kids
• home & furniture
• sports, books & more
• offer zone
My accountmy orders

Od[protected]

Need help

Track

Springtek bonnel 6 inch double bonnell s...
Color: whitesize: double
Seller: omnitechretail
₹7, 436
Returned
Your item has been returned
Technician visit service
Expected by sun, aug 19th '18
Refund status
View details
Refund to: original payment mode
₹7, 436
Refund will be transferred to your original payment mode within 7 business days (Bank holidays not included) after pick up is completed.
Replacement status
View details

Replacement
Springtek bonnel 6 inch double bonnell s...
Color: whitesize: double
Seller: omnitechretail
Return id:[protected]
Completed
₹7, 436
Return requested
Your request for return is being processed on sun, sep 9th '18
Ordered on sun, jul 29th '18
Order total ₹7, 436

Od[protected]

Need help

Track

Auto villa electric gel pad electrical 2...
Color: multicolor
Seller: autovilla
₹344
Delivered on wed, nov 8th '17
Your item has been delivered
Ordered on wed, nov 1st '17
Order total ₹344

Od[protected]

Need help

Track

Auto villa electric gel pad electrical 2...
Color: multicolor
Seller: autovilla
₹344
Delivered on sat, oct 28th '17
Your item has been delivered
Ordered on sun, oct 22nd '17
Order total ₹344

Od[protected]

Need help

Track

Cortina polyester brown solid eyelet win...
Color: brown
Seller: retailnet
₹329
Offers: 1
Delivered on sat, oct 7th '17
Your item has been delivered
Ordered on sun, sep 24th '17
Order total ₹329

Od[protected]

Need help

Track

Zabme georgette embroidered semi-stitche...
Color: blue, white
Seller: rudra1
₹654
Delivered on tue, dec 29th '15
Your item has been delivered
Ordered on thu, dec 24th '15
Order total ₹654
About
Contact usabout uscareersflipkart storiespress
Help
Paymentsshippingcancellation & returnsfaqreport infringement
Policy
Return policyterms o[censored]sesecurityprivacysitemapepr compliance
Social
Facebooktwitteryoutubegoogle plus
Mail us:
Flipkart internet pvt ltd block b (Begonia),
Ground floor, embassy tech village,
Outer ring road, devarabeesanahalli village,
Varthur hobli, bengaluru east taluk,
Bengaluru district,
Karnataka, india, 560103.
Registered office address:
Flipkart internet private limited,
Vaishnavi summit, ground floor, 7th main,
80 feet road, 3rd block,
Koramangala,
Bengaluru - 560034
India
Cin : u51109ka2012ptc066107
Telephone:[protected]
Sell on flipkart
Advertise
Gift cards
Help center
©[protected] flipkart.com.
Explore plus

• electronics
• tvs & appliances
• men
• women
• baby & kids
• home & furniture
• sports, books & more
• offer zone
Home
My account
My orders
Od[protected]
Delivery address
Miny mole ad
D-20 bmhrc campus madhya pradesh, bhopal - 462038, madhya pradesh
Phone[protected]
More actions
Invoice

Springtek bonnel 6 inch double bonnell spring mattress
Color: whitesize: double
Return
Your request for return is being processed
Thu, 16th aug 8:18 pm
₹7, 436
?
Need help?
Delivered on thu, aug 16th '18
Replacementcompleted
We have completed your request for replacement.
Technician visit servicecompletedjeevesby vendor
Completed on sat, 18th aug
Our technician will visit your location within 2 to 5 business days when a return is requested. 1. Technician will access the problem reported regarding the product. 2. If the problem can be resolved on the spot he will do the same. 3. If the problem is not resolved, he will initiate a part/full replacement or refund as applicable.

Replacement
Springtek bonnel 6 inch double bonnell spring mattress
Color: whitesize: double
Return
Technician visit
Return approved
Pickup
Refund
Expected by mon, sep 17th
₹7, 436
?
Need help?
Delivered on thu, sep 13th '18 to your family nitin mathew
Refundrequested
We're processing your refund request. Watch this section for updates. Refund will be transferred to your original payment mode within 7 business days (Bank holidays not included) after pick up is completed.
Refundrejected
We're sorry. We are unable to process your refund request.
Refundrejected
We're sorry. We are unable to process your refund request.
Technician visit servicecancelledjeevesby vendor
Cancelled on tue, sep 11th '18
Our technician will visit your location within 2 to 5 business days when a return is requested. 1. Technician will access the problem reported regarding the product. 2. If the problem can be resolved on the spot he will do the same. 3. If the problem is not resolved, he will initiate a part/full replacement or refund as applicable.
Technician visit servicecompletedjeevesby vendor
Completed on thu, 13th sep
Our technician will visit your location within 2 to 5 business days when a return is requested. 1. Technician will access the problem reported regarding the product. 2. If the problem can be resolved on the spot he will do the same. 3. If the problem is not resolved, he will initiate a part/full replacement or refund as applicable.
Technician visit servicein progressjeevesby vendor
Expected by mon, 17th sep
Our technician will visit your location within 2 to 5 business days when a return is requested. 1. Technician will access the problem reported regarding the product. 2. If the problem can be resolved on the spot he will do the same. 3. If the problem is not resolved, he will initiate a part/full replacement or refund as applicable.
Total₹7, 436
?
About
Contact usabout uscareersflipkart storiespress
Help
Paymentsshippingcancellation & returnsfaqreport infringement
Policy
Return policyterms o[censored]sesecurityprivacysitemapepr compliance
Social
Facebooktwitteryoutubegoogle plus
Mail us:
Flipkart internet pvt ltd block b (Begonia),
Ground floor, embassy tech village,
Outer ring road, devarabeesanahalli village,
Varthur hobli, bengaluru east taluk,
Bengaluru district,
Karnataka, india, 560103.
Registered office address:
Flipkart internet private limited,
Vaishnavi summit, ground floor, 7th main,
80 feet road, 3rd block,
Koramangala,
Bengaluru - 560034
India
Cin : u51109ka2012ptc066107
Telephone:[protected]
Sell on flipkart
Advertise
Gift cards
Help center
©[protected] flipkart.com.
Explore plus

• electronics
• tvs & appliances
• men
• women
• baby & kids
• home & furniture
• sports, books & more
• offer zone
My accountmy orders

Od[protected]

Need help

Track

Springtek bonnel 6 inch double bonnell s...
Color: whitesize: double
Seller: omnitechretail
₹7, 436
Returned
Your item has been returned
Technician visit service
Expected by sun, aug 19th '18
Refund status
View details
Refund to: original payment mode
₹7, 436
Refund will be transferred to your original payment mode within 7 business days (Bank holidays not included) after pick up is completed.
Replacement status
View details

Replacement
Springtek bonnel 6 inch double bonnell s...
Color: whitesize: double
Seller: omnitechretail
Return id:[protected]
Completed
₹7, 436
Return requested
Your request for return is being processed on sun, sep 9th '18
Ordered on sun, jul 29th '18
Order total ₹7, 436

Od[protected]

Need help

Track

Auto villa electric gel pad electrical 2...
Color: multicolor
Seller: autovilla
₹344
Delivered on wed, nov 8th '17
Your item has been delivered
Ordered on wed, nov 1st '17
Order total ₹344

Od[protected]

Need help

Track

Auto villa electric gel pad electrical 2...
Color: multicolor
Seller: autovilla
₹344
Delivered on sat, oct 28th '17
Your item has been delivered
Ordered on sun, oct 22nd '17
Order total ₹344

Od[protected]

Need help

Track

Cortina polyester brown solid eyelet win...
Color: brown
Seller: retailnet
₹329
Offers: 1
Delivered on sat, oct 7th '17
Your item has been delivered
Ordered on sun, sep 24th '17
Order total ₹329

Od[protected]

Need help

Track

Zabme georgette embroidered semi-stitche...
Color: blue, white
Seller: rudra1
₹654
Delivered on tue, dec 29th '15
Your item has been delivered
Ordered on thu, dec 24th '15
Order total ₹654
About
Contact usabout uscareersflipkart storiespress
Help
Paymentsshippingcancellation & returnsfaqreport infringement
Policy
Return policyterms o[censored]sesecurityprivacysitemapepr compliance
Social
Facebooktwitteryoutubegoogle plus
Mail us:
Flipkart internet pvt ltd block b (Begonia),
Ground floor, embassy tech village,
Outer ring road, devarabeesanahalli village,
Varthur hobli, bengaluru east taluk,
Bengaluru district,
Karnataka, india, 560103.
Registered office address:
Flipkart internet private limited,
Vaishnavi summit, ground floor, 7th main,
80 feet road, 3rd block,
Koramangala,
Bengaluru - 560034
India
Cin : u51109ka2012ptc066107
Telephone:[protected]
Sell on flipkart
Advertise
Gift cards
Help center
©[protected] flipkart.com.
Explore plus

• electronics
• tvs & appliances
• men
• women
• baby & kids
• home & furniture
• sports, books & more
• offer zone
Home
My orders
Od[protected]
Return
We are processing your refund request
Your return id is :[protected]
Your pick up is approvedand will happen on monday, 17th september 2018
Pick up address:
Miny mole ad
D-20 bmhrc campus, madhya pradesh, bhopal, madhya pradesh - 462038
Refund request details
Refund will be transferred to your original payment mode within 7 business days after pick up is completed.
Item details

Springtek bonnel 6 inch double bonnell spring mattress
Color: white
Size: double
Quantity: 1
Reason for return: item quality issues
Reason details: used product received
Comments: item is not used kindly my amount refund at the earliest
About
Contact usabout uscareersflipkart storiespress
Help
Paymentsshippingcancellation & returnsfaqreport infringement
Policy
Return policyterms o[censored]sesecurityprivacysitemapepr compliance
Social
Facebooktwitteryoutubegoogle plus
Mail us:
Flipkart internet pvt ltd block b (Begonia),
Ground floor, embassy tech village,
Outer ring road, devarabeesanahalli village,
Varthur hobli, bengaluru east taluk,
Bengaluru district,
Karnataka, india, 560103.
Registered office address:
Flipkart internet private limited,
Vaishnavi summit, ground floor, 7th main,
80 feet road, 3rd block,
Koramangala,
Bengaluru - 560034
India
Cin : u51109ka2012ptc066107
Telephone:[protected]
Sell on flipkart
Advertise
Gift cards
Help center
©[protected] flipkart.com.
Explore plus

• electronics
• tvs & appliances
• men
• women
• baby & kids
• home & furniture
• sports, books & more
• offer zone
Home
My orders
Od[protected]
Return
We are processing your refund request
Your return id is :[protected]
Your pick up is approvedand will happen on monday, 17th september 2018
Pick up address:
Miny mole ad
D-20 bmhrc campus, madhya pradesh, bhopal, madhya pradesh - 462038
Refund request details
Refund will be transferred to your original payment mode within 7 business days after pick up is completed.
Item details

Springtek bonnel 6 inch double bonnell spring mattress
Color: white
Size: double
Quantity: 1
Reason for return: item quality issues
Reason details: used product received
Comments: item is not used kindly my amount refund at the earliest
About
Contact usabout uscareersflipkart storiespress
Help
Paymentsshippingcancellation & returnsfaqreport infringement
Policy
Return policyterms o[censored]sesecurityprivacysitemapepr compliance
Social
Facebooktwitteryoutubegoogle plus
Mail us:
Flipkart internet pvt ltd block b (Begonia),
Ground floor, embassy tech village,
Outer ring road, devarabeesanahalli village,
Varthur hobli, bengaluru east taluk,
Bengaluru district,
Karnataka, india, 560103.
Registered office address:
Flipkart internet private limited,
Vaishnavi summit, ground floor, 7th main,
80 feet road, 3rd block,
Koramangala,
Bengaluru - 560034
India
Cin : u51109ka2012ptc066107
Telephone:[protected]
Sell on flipkart
Advertise
Gift cards
Help center
©[protected] flipkart.com.
Explore plus

• electronics
• tvs & appliances
• men
• women
• baby & kids
• home & furniture
• sports, books & more
• offer zone
Home
My account
My orders
Od[protected]
Delivery address
Miny mole ad
D-20 bmhrc campus madhya pradesh, bhopal - 462038, madhya pradesh
Phone[protected]
More actions
Invoice

Springtek bonnel 6 inch double bonnell spring mattress
Color: whitesize: double
Return
₹7, 436
?
Need help?
Delivered on thu, aug 16th '18
Replacementcompleted
We have completed your request for replacement.
Technician visit servicecompletedjeevesby vendor
Completed on sat, 18th aug
Our technician will visit your location within 2 to 5 business days when a return is requested. 1. Technician will access the problem reported regarding the product. 2. If the problem can be resolved on the spot he will do the same. 3. If the problem is not resolved, he will initiate a part/full replacement or refund as applicable.

Replacement
Springtek bonnel 6 inch double bonnell spring mattress
Color: whitesize: double
Return
Technician visit
Return approved
Pickup
Refund
Expected by fri, sep 14th
₹7, 436
?
Need help?
Delivered on tue, sep 11th '18 to your family nitin mathew
Refundrequested
We're processing your refund request. Watch this section for updates. Refund will be transferred to your original payment mode within 7 business days (Bank holidays not included) after pick up is completed.
Refundrejected
We're sorry. We are unable to process your refund request.
Technician visit servicecancelledjeevesby vendor
Cancelled on tue, sep 11th '18
Our technician will visit your location within 2 to 5 business days when a return is requested. 1. Technician will access the problem reported regarding the product. 2. If the problem can be resolved on the spot he will do the same. 3. If the problem is not resolved, he will initiate a part/full replacement or refund as applicable.
Technician visit servicein progressjeevesby vendor
Expected by fri, 14th sep
Our technician will visit your location within 2 to 5 business days when a return is requested. 1. Technician will access the problem reported regarding the product. 2. If the problem can be resolved on the spot he will do the same. 3. If the problem is not resolved, he will initiate a part/full replacement or refund as applicable.
Total₹7, 436
?
About
Contact usabout uscareersflipkart storiespress
Help
Paymentsshippingcancellation & returnsfaqreport infringement
Policy
Return policyterms o[censored]sesecurityprivacysitemapepr compliance
Social
Facebooktwitteryoutubegoogle plus
Mail us:
Flipkart internet pvt ltd block b (Begonia),
Ground floor, embassy tech village,
Outer ring road, devarabeesanahalli village,
Varthur hobli, bengaluru east taluk,
Bengaluru district,
Karnataka, india, 560103.
Registered office address:
Flipkart internet private limited,
Vaishnavi summit, ground floor, 7th main,
80 feet road, 3rd block,
Koramangala,
Bengaluru - 560034
India
Cin : u51109ka2012ptc066107
Telephone:[protected]
Sell on flipkart
Advertise
Gift cards
Help center
©[protected] flipkart.com.

Miny mole ad

Verified Support

Sep 16, 2018

Flipkart Customer Care's response We will revert on it.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Sikar, Rajasthan, 829122

Website: Flipkart.com

I have ordered indulekha hair oil 2 pieces of 100 ml... But i have received the 1 piece inside the courier box... And bill i have paid for both is 458 rupees... Invoice that i received is also for 2 pieces. All helpline no are closed and through mail they are not responding... Since yesterday i am trying to contact but flipkart is not responding,. I got a auto generated mail that we will contact in 24 hours but no response yet

Oct 20, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Sep 16, 2018

Flipkart Customer Care's response We will revert on it.

Verified Support

Sep 19, 2018

Flipkart Customer Care's response We would like to inform you that we tried reaching you on your registered number but we were not able to reach you. We have sent an mail in your registered email Id, if you want us to reopen the case, kindly revert on the same mail.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I ordered for bed head tigi hard head hair spray but then i found it damaged. Moreover it leaked and it is almost empty now. What should i do? I can not even return it as it does not have return policy. I have already paid for the product and now i am waiting for my problem to be solved. I have also attached an image for your convenience. I have always relied on flipkart and done most of the purchases from it so i don't want to disappoint myself now. Please help me with my issue or at least help me replace it with the same product.

+1 photos

Oct 17, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Sep 16, 2018

Flipkart Customer Care's response We will revert on it.

Verified Support

Sep 16, 2018

Flipkart Customer Care's response Spoke to cx

Apologize to cx as received damaged product

Informed about RVP TAT for the replacement product and packaging manner.

Cx agreed n closing the case.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Kolkata, West Bengal, 700032

Dear sir/ madam

I placed an order for redmi note 5 pro black, 64gb, with order id od[protected] amounting to rs.13599 on 11th august 2018 and it was confirmed by e-mail and sms alert from flipkart. On 13th august 2018, it was informed by flipkart that the ordered item was “out for delivery” and it would be delivered before 7pm on that day (Pin was also provided). However, till 26th august 2018, the ordered item was not delivered and several reasons were furnished by flipkart like “our courier partner has confirmed that the delivery of redmi note 5 pro (Blac... With order id od[protected] was not accepted”; and which is absolutely not true.in reply, i wrote to flipkart on 26th august 2018 that i did not refuse the item and your courier partner’s information was wrong. Again, on 30th august 2018 i wrote that no one came to my addresstosupplytheordered item and also to pickup the exchange material and requested flipkart to supply the item with no further delay. Then suddenly flipkart wrote on 31st august 2018 that the order was “cancelled by the seller as the exchange product did not meet the exchange related guidelines as confirmed by the wishmaster”.
Now, from the above information it is quite evident that the statements and claims made by flipkart on several occasions (For the order id od[protected] for redmi note 5 pro black, 64gb) till 26th august 2018 and after that are totally contradictory and not at all convincing. I was waiting for the redmi note 5 pro black, 64gb from 13th august 2018 (Expected delivery date as informed by flipkart) till 31st august 2018 and in the meantime i lost many other nice offers from other companies during the independence day time as it was confirmed by flipkart that the order would be supplied much before the independence day. Now, flipkart is denying to honor the deal for the order id od[protected] with a plea that “exchange product did not meet the exchange related guidelines” which is absolutely wrong and unfair and does not suit for the reputation of flipkart. I have procured so many items from flipkart in the past but never faced such a situation and i always cherished a very high respect for flipkart. This sudden cancellation of the order on a ridiculous reason like “exchange product did not meet the exchange related guidelines” after a long assurance of the delivery of the item before a specific date are definitely andin the meantime furnishing a very silly reason that the courier partner informed regarding the cancellation of the order clearly establish the fact thatflipkart intentionally cancelled the order adopting unfair business practice. Consequently, i lost many other nice offers from other companies during the independence day time.

In view of the above, i would like to request flipkart to honor the deal for the order id od[protected] dated 11th august 2018 of rs.13599 to supply one redmi note 5 pro black, 64gbin exchange of one samsung smartphone (Imei number [protected]) with (Rs 1500 off). Please inform me your decision in writing within a week of this communication, otherwise i will have no other option but to knock the door of the consumer forum.

Sincerely yours’

Pankaj ckakraborty
Adress:electrical engineering department
Jadavpur university
Kolkata – 700 032
West bengal
India
Mob. No. [protected]
Email - pankaj. [protected]@gmail.com

Oct 24, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Sep 16, 2018

Flipkart Customer Care's response We will revert on it.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Srikakulam, Andhra Pradesh

Website: mercomplaints.in

Sir, I ordered the above mentioned book. I chosen cash on delivery . But I paid money online through net banking. There were no confirmation messages yet. I want to know whether the payment was accepted or not. In case not accepted, please refund money to my account . I will pay through cash on delivery.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I have received the product larger in size so i asked for return, but it's been 10 days that they have not yet picked up the product. Whenever i contact customer care they ask me to wait it will be picked up by 7 pm. It continues in loop from 10 days. It's more like torture to me. Daily i wait for pick up boy to come.

+1 photos

Oct 21, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Sep 16, 2018

Flipkart Customer Care's response We will revert on it.

Verified Support

Sep 16, 2018

Flipkart Customer Care's response Customer raised a complaint regarding the pick up of the product. We have interacted with the customer and ensured that the pick up is completed. The courier service provider has confirmed the pick up has been completed on 15th September 2018. Hence, closing the complaint from our end.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 781011

Website: Flipkart

Hi I want to return my product pro emergency solar light with my money back of RS 502 on cash on delivery and clovia bra size 32 b ordered received 32 c size worth 208 rupees i also have messenged them in their return policy category but they are avoiding it and not responding me kindly help me out

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Dharwad, Karnataka, 580008

Hello.

My name is Vinayak N. Im from Dharwad, Karnataka.

My concern is that someone keeps ordering MOBILE(Vivo V7) from Flipkart on
behalf of me. What Im trying to tell is someone is misusing my address to
order. Its been 4 times in this month now that Delivery guys keep
coming to my house to give the order made on behalf of me.

Please help because Im so tired of telling to Customer Care that
someone is misusing my address. Also I dont have the Number of the
person who is Misusing My address. When the delivery guy comes again Ill
take the number and forward it here.

Thanks
Regards

Oct 16, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Sep 14, 2018

Updated by Aftermath Cant Flipkart just Blacklist My address?
Just a noob Question :(

Verified Support

Sep 15, 2018

Flipkart Customer Care's response We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].

View replies

S

samarthhathwar

from Bengaluru, Karnataka

Sep 14, 2018

Flipkart — Flipkart is continuously harassing me for the Flipkart pay later bill of Rs 3669 whereas they themselves blocked my account.

misusing my address - Comment #3209513 - Image #0

misusing my address - Comment #3209513 - Image #1

misusing my address - Comment #3209513 - Image #2

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Website: www.flipkart.com

Me ordered an IFB washing machine on 28th August and it was dispatched on 29th and reached my area on 31st August and delivery scheduled on 3rd September. but till now they didnt deliver the product, when contact they says will check and do the needful.

Attaching the tracking information.

Twice I got message that the product is out for delivery and me waited at shop till 8 pm (normally our shop will close at 6 pm)

+2 photos

Oct 20, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Sep 15, 2018

Flipkart Customer Care's response We will revert on it.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Chennai, Tamil Nadu, 600040

Website: Flipkart.com

I ordered lotto sandal on flipkart. Size is not fit. I didn't use this product. I heard to return, no one came to retake it, but canceled my return, raise consumer compliants no use, more than one week. Didn't accept my return. Just told seller policy and other unnotify details. Lotto sandal are worst. Customer care told i didn't do any from this. And worst customer care. More than one week, i raised to return. No one heard this. Delivery boy and customer care services blame like cycle. No one take response to resolve thiz. You should give 30days return policy. But ur customer service said this is seller policy sir I didn't do any for this. 2 or 3 time automatically canceled my return, No one arrived. Its make frustrated with ur ecom. I didn't like to buy any of from u. Mail id: vts.[protected]@gmail.com.
Accept my return and refund my amount.

Sep 14, 2018

Complaint marked as Resolved

Mail id:[email protected], ph.no:9789975878.

Flipkart customer support has been notified about the posted complaint.

Sep 14, 2018

Updated by Vts Vikram Added photo, i want refund my amount, take return o[censored]r product, i didn't used and also damaged it.

Verified Support

Sep 15, 2018

Flipkart Customer Care's response We will revert on it.

Sep 15, 2018

Updated by Vts Vikram Teach ur delivery boy. How to respect customer. Irresponsible behavior and irrespective speech. Finally he said that, if my customer care sent separate mail to take ur product, only i ll take urs, orelse can't take this. Sent separate mail to him and teach how to speak with ur customers. Such a irritated fellow.

Sep 16, 2018

Updated by Vts Vikram Thank u for considering this to solute it.

View replies

C

Chhotai Harshil

from Ahmedabad, Gujarat

Sep 14, 2018

I have seen a flight which is more cheaper than your website and i have all related proofs available with me i would like to claim a reward which you have opted for

didn't accept my return - Comment #3209357 - Image #0

didn't accept my return - Comment #3209357 - Image #1

didn't accept my return - Comment #3209357 - Image #2

Reply

I

Intakhab

from Muzaffarpur, Bihar

Sep 14, 2018

Sir i purchase one wireless charger but in packet only charging pad is present but reciever is missing.so i need some help.

didn't accept my return - Comment #3209496 - Image #0

Reply

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Dear Sir,

We have Purchased a product named backpacks WY00828/American HSN No. 4202AAAA (Americal Tourister Laptop Bag). Invoice No. FAB01L[protected]. Invoice Date 09/09/2018. Price Rs. 1662.

After Receiving the product found it was torn from one side. We have received product on dated 10th September 2018 around 3 pm. I saw bag condition is not ok it was damaged or torn from one side. We have paid 1662 on wish that product will be attractive or not in ok condition. My money is totally wasted. Totally fraud service. We need resolution for same as quality is also not as much cash paid amount. We need refund or replacement as soon as possible.

Oct 18, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Sep 14, 2018

Flipkart Customer Care's response We will revert on it.

Verified Support

Sep 16, 2018

Flipkart Customer Care's response Customer complaint was he got a torn product and quality is not as expected so apologized and return request taken for replacement and promised date given for same, customer agreed and closed the complaint from our end.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Fatehabad, Haryana, 125051

My account is around 4 years old. i have done many small and big purchases from this account. i want to continue my shopping spree but ur system does not want this. i am already flipkart plus member and also have monthly limit of rs. 10000. in my last 10 orders some orders are cancelled by seller and about last 3 orders out of which 2 lost in transit and ur team not able to track and not getting any response from logistics and 1 last order delivered to wrong address. after my complaint i have got refund for my order which is obvious bcos orders are not delivered. but after that i received an email from flipkart that ur order is cancelled bcos high number of returns and you will not be able to login from now.
please tell me where i am wrong in all this issue. this all mishap done by ur logistics partner. they have done many times in past by not delivering at scheduled date. they always delay while product reached in hub on time.
my account also have rs. 2007 money added in flipkart wallet as gift cards. so activate my account to utilise my hard earned money for my household. this need to be done after a prior notice or warning.

Oct 27, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Sep 15, 2018

Flipkart Customer Care's response We will revert on it.

Verified Support

Sep 23, 2018

Flipkart Customer Care's response We would like to inform you that we tried reaching on [protected] but we were not able to reach you. We have sent an mail in your registered email Id: [protected]@gmail.com, if you want us to reopen the case, kindly revert on the same mail.

View replies

R

Ronjon

from Bihpuriagaon, Assam

Sep 14, 2018

Sir my order status is complete.but I don't know whom derived the parcell.courir have not contacted me..so I am very disappointed and decided to never ordered product on Flipkart
Order id-od[protected]
Resister phone number [protected]

error in account login - Comment #3209465 - Image #0

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: 560034

Website: www.flipkart.com

I write this complaint as response to the unsatisfactory delivery of a product bought from their site (Flipkart). The product which was booked on 5th september 2018 showed an expected delivery date 10th september 2018 and was further delayed to 14 september 2018. On 13 september the order was cancelled and they are asking to place a fresh order. The product is a flash sale product which require me to wait another week. If they had told me a day earlier i could have placed a new order on the previous day (12 september). I requested a solution to this inconvenience by either placing a fresh order of the same product from their side or provide me with an equivalent compensation for the inconvenience caused which both was rejected by the seller (Flipkart).

Oct 17, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Sep 14, 2018

Flipkart Customer Care's response We will revert on it.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Flipkart Complaints & Reviews

File a complaint to Flipkart

Flipkart reviews & complaints page 1454

refund amount does not credited to account

Post your Comment

regarding the cashback of my order

Post your Comment

redmi note 5 64 gb

Post your Comment

amount debited from bajaj emi card thrice but order is not placed

Post your Comment

ipro power bank

Post your Comment

order paid but not yet received the product

Post your Comment

received damaged samsung washing machine

Post your Comment

bonnell mattress

Post your Comment

missing online product delivery

Post your Comment

bed head tigi hard head hair spray

Post your Comment

regarding the order for redmi note 5 pro black, 64gb (order id od113082139283122000)

Post your Comment

universal self scorer errorless physics book

Post your Comment

bata formal shoes

Post your Comment

pro emergency solar torch worth and clovia bra

Post your Comment

misusing my address

Post your Comment

product is not delivering even after 15 days of order.

Post your Comment

didn't accept my return

Post your Comment

damage bag received.

Post your Comment

error in account login

Post your Comment

cancellation of order from the seller (flipkart) without providing a satisfactory solution

Post your Comment

Related businesses