Flipkart Complaints & Reviews

Hi flipkart,

I have ordered oppo f9pro 6gb ram 64gb rom sunrise red on 17sept 2018, and on 20th sept 2018, i received a wrong product (Oppo f9 pro 4gb ram, 64gb rom) black.

Order i'd od[protected]

I am constantly calling everyday to customer support but all customer support agents are illiterate, giving false promises, everyday same solution wait for 24hrs, system down, call after 2hrs.
I paid 17290/- cash and exchange my old handset redmi note4 for 6800/-, now i don't have mobile to use, the delivery agent took everything from me and handed over wrong product. This is unfair trade practice from flipkart, which costs me 24k and harassment everyday.
I request you to take action asap for this wrong product and send me my ordered product or else i will file case against flipkart in high court.

Syed saudi quadri
[protected] / [protected]

Very irresponsible behaviour of team flipcart. Called them 3 times to take back the wrong parcel delivered to me. Never ordered it from my account, nor any near or dear ones did it for me. I provided them with parcel id and suggested they track the account from which this order originated. They did not comply.. I have paid the price for the mess up which flipcart did by mixing up addresses. Not ready to take up accountability. No wonder they are loosing customers to amazon.
Parcel id-od[protected]

My registered mobile number with flipkart is [protected] and my email id id [protected]@gmail.com. I added gift card of 11300 in my flipkart account and placed the order. My order has been shipped on 10 september but on 11th september my order has been cancelled without any reason and my gift card of 5000 has been deactivated by flipkart. I bought those all gift cards from zingoy.com and i have all proof to prove that i bought all gvs from...

I ordered indus valley hair colour and paid for same in advance on 13 sep 2018 and delivered on 14 ep whereas the product i received was used damage the packing seal was open and all the product was leaved. I generated a replacement request on 15sep and replacement was supposed to be provided on 18 sep 2018 but till date no replacement provided always seek extention for resolving the problem on different occasions one after another if i enquiry about the product before the said extension the executive always says please wait for aaid period you product would definately be delivered at any cost on said period but nothing happens when said time period comes again seek extra extention to resolve the issue i have suffered monetary losses as there was se function in my house and called the saloon person to apply it and all the stuff i have to pay her also as she did came and cancelled her rest orders for me. I was forced to go and buy product locally and waste my time again and again on call and help centre chatting for the said issue at last they tried to afraid me that product comes with no return policy no refund would be provided to you do whatever you want as i have told them that its your last opportunity to solve my complaint at your level and further i will go to superior authorities related to the said complaint.

I ordered jbl headset with flipkart on the 8th of september 2018 and they got it delivered on the 10th of september 2018. When i opened the product, there was nothing inside the box. They send me an empty box. The box was completely empty and i immediately called them. They told me that replacement could be given and asked me to wait for 24 hrs. I called them and after 24 hrs and again they said me to wait and wait and wait!!! But nothing. Even when i send an e-mail to them, i get an automatic reply saying, your e-mail is not registered with us. They asked me that i have to wait until 23rd of sep 2018 for the resolution. With no option i had to wait. I called today the 23rd of sep 2018 and spoke with someone named nitika sharma who claimed that she works for chandigarh location. On my several request to speak with the manager/supervisor, she only stated that they are not available. She even told me as you wish i[censored] want to stay on the line, not my problem. I called the second time and one of the gut told me that i will receive a call before 9 pm. I didn't receive any call nor any e-mail from them. I called again and they again are telling me to wait for another few days to do a return request. Now i have lost my money and neither did i get my product. Also, everytime i call the customer service, they only tell it is being investigated and its on high priority but never get any answer as to what is happening. Its been more than 13-14 days.

Order id - od[protected]
Amount paid - 1149

My marq over glass turntable broke sometime in june 2018. I soon contacted marq and was quoted a price for the part and directed to jeeves. My issue is still pending.. With marq quoting the price and jeeves saying part not available in bangalore. I wonder how many eons these guys need to get a part from mumbai to bangalore. When you buy a product, they deliver it next day. Long story short.. Pathetic after sales support and service. Moral: marq leaves a mark of pain and frustration.

Tkt#8f27-373basc[protected] god's intervention required!!

Dear sir,
Actual i was going to purchase a product from online shopping site "flipkart" of rs.204 on 11 sept 2018 at 9:13 p. M. So i was add to cart that item and when i going to payment option & choose my sbi net banking and proceed to payment, then payment is successful but order is not completely placed. Then i contacted flipkart customer support, and they are saying from 12 sept to till now that's my money is refund as soon as possible. But my money is not refund to me till now. Further when i called to their customer support for the solution, then the customer executive told me your money is refunded in 24 hours. This process are going from 12 sept 2018 to till now. I have some prove of this transaction and i uploaded those prove on your site.
So please sir help me about that issue as soon as possible.
Thanking you,
Dilip khatua
Contact no. [protected]

I have bought poco f1 mobile 128 gb variant thru credit card emi options on 22nd sep, 2018. 22799 rs has been debited from my credit card (Including the offers of 1200 rs flat discount) but no order id generated for this. Hence i have contacted flipkart customer care and they told that they are looking into the issue. But still no response came. Please help to get the refund soon.

Order id: od[protected]

I have buy three gift card amount 2000 each
Now it shows card deactivated

[protected]
[protected]
[protected]

Please do needfull
Your query with flipkart [incident: in[protected]]

I send the my aadhar card already

Your query with flipkart [incident: in[protected]]

Your query with flipkart [incident: in[protected]]
Your query with flipkart [incident: in[protected]]

I complaint already but they open only one gift card. The two gift card still deactivated

I had given an opportunity to use flipkart pay later for which i got 5000 credit limit in last year. I used it 2times. First time i made the payment on time. But 2nd time when i purchased i did not pay the outstanding that time due to some financial problem. As i know flipkart pay later rules i paid the outstanding amount 2weeks before. I know there is much delay in payment but i thought after payment i will use the facility. Although my flipkart pay later balance shows a credit limit but i am unable to use it. I raised a complaint for which today i received a call. They said that as i paid the outstanding amount very late now i can't use this facility. My question is why i can't use although i paid all tue outstanding amount. They take the payment after 1year but they are not given the facility. I want justice in this matter. All the executive told that as i have balance i must use this facility but due to some technical problem some issues are coming.

I ordered poco f1 which cost 20, 999 on 19 september but after i made payment of 20, 999 my order was not confirmed and money got debited from bank after contacting flipkart they told me that your payment is unscuccessful but again after contacting flipkart they told that my payment is successful, but still i didn't get my refund nor my order confirmation. I want my money back or the confirmation of my order

I bought book from flipkart which was usable and torn book. I want to replace my book but they make my return request. So i bought another book immediately and another book early delivered but now they cancell my return and refund request of first book. I don't need two book they fraud with me. Now they said it got replace only, refund cant make. They didn't make replace request firstly and now they said that my book will be replaced. Help me i want return my book its have very high cost price

I have purchased one asus zenfone max pro m1 one days before. The mrp price on the phone is rs13199 and you people charged me rs.14999 total. I expected that i could get atleast 10 % cheaper than mrp. My expectation about flipkart is disappointing. Instead of giving good product and price you are looting the customers. You people done a fraud thing to me. By this iam sure that you people will doing same type fraud to other customers also, i will make sure that my friends, family, relatives no one buying anything flipcart any mote. If iam not getting my rs1800 back i will got to consumer court.

Sir i am ashish rawal. I first order wrangler jeans on cod but next day i online paid for that but at the time of delivery your delivery boy told me that it was booked in cod hence you will have to pay for that the online transaction money will be refunded to you in next 24 hr. I frequently called your customer care team but no response please help

I have booked a Laptop and paid Rs.15090 but the material they have not delivered me and customer care executive and Sr. Executive, Manager all people misguide me, every person comment me different type.
They harassment me since booking the product and the think we Indian's are fool.

My Order ID - OD[protected]

Ordered infocus hero play m1 phone 12/09/2018 at pay later option under order no: od[protected]. But i want to return the product due to bad sound quality and generate return request two times at flipkart app from 17/09/2018 to 20/09/2018. But the return request rejected two times by flipkart. So i requested them to kindly return the product as soon as possible.

I ordered an asus zenfone max pro m1 with 64gb storage and 6gb ram. But they sent me the one with 32gb storage and 3gb ram. I paid 15, 000 rupees for the variant i ordered and got the 11, 000 rupee model. I have put up a return and replacement request 3 times and got rejected each time claiming that their seller has verified correct delivery. Their seller is committing fraud verification against their return policies and flipkart is not doing anything about it. I've sent emails to their customer support team and they keep stalling and do not provide a resolution.

I had asked for a refund of nike shoes orange as i bought green nike shoes, abut was told by their customer care staff that the seller will not give refund, where as i had specifically stated that i need a refund for orange shoes as i have purchased green shoes, while placing the order for green shoes they said it would be possible but once i paid for the green shoes and requested for refund of orange shoes they flatly refused citing policy issues.

Totally misleading people.

My brother ordered tv in july 2018 and they delivered in aug. The man who installed it open the box and we saw all glass of it broken then he took the pictures of it and gone away. Then brother call customer service and said cancelled ordered but they said it is not possible bit we replaced it. Brother said ok. But till now they didn't provide any service to replace tv. My brother called so much time and every time they said we are doing, we are doing from last 30 days. Very poor service by flipkart. Its shameful. I am just want to aware the people about flipkart service.

Hello,

I had ordered a laptop (Dell inspiron 15 5000 ryzen 5 quadcore) worth rs 46990/- (Cash on delivery) on 3rd of september, 2018 with order id — od[protected]. As per delivery date, i got the laptop on 8th september, 2018 at approx 3 p. M. And i paid him rs 47000 in cash but when i unboxed it, i found a total scrap laptop. It is totally a fraud incident which happened with me. I have immediately complained at customer care no. And applied for the refund. But i want an explanation. What the hell is happening nowdays?
I want each and every single penny which i had paid for this scrap of yours. And see what you have to deliver. It is totally bad.
I want each and every single penny which i had paid for this scrap.

And i want it as soon as possible. I have already wasted too much time and money of mine.
I have a serious and immediate demand of my refund asap because it is not generated till yet. And i am waiting for this from the last 19 days after first complaint.