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Flipkart Complaints & Reviews

2.8
Updated: Nov 25, 2025
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Flipkart reviews & complaints page 1453

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T
Tech Tigon
from Guntur, Andhra Pradesh
Sep 17, 2018
Resolved
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Resolved

Address: Hyderabad, Telangana, 500055
Website: www.flipkart.com

Hello sir,
This is madhu vamshi a flipkart customer since 7years i order each and every product which are essential for me and my family from flipkart only if you can't trust me you can check in my orders i have so many orders and i am one of the flipkart happiest customer but in recent times my account has been blocked and the reason got from flipkart side is that due to high number of returns my account have been blocked but i want to clarify that the orders i have returned are damaged or somewhat dissatisfying so i have returned the product and if it is the problem from my side i apologise you and from now i will order the product after giving a look on product reviews and i promise you if i return/cancel any box my order you can block my account permanently, i apologise you once again sir. So, please kindly unblock my account ([protected]@gmail.com) i have only one mobile number and i can't use my father's number all time, so please unblock my account sir.

Yours sincerely,
Madhuvamshi.
Oct 21, 2018
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Sep 18, 2018
Flipkart Customer Care's response
We will revert on it.
Verified Support
Sep 18, 2018
Flipkart Customer Care's response
Customer raised a complaint stating that customer account has been blocked. We have interacted with the customer and informed that his account is blocked because our systems have detected an unusually high number of returns in his purchase history. Hence, closing the complaint from our side.
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    D
    Deepanshu prasad
    from Lormi, Chhattisgarh
    Sep 17, 2018
    Resolved
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    Resolved

    I have ordered he deo in which 2 bottle was ordered... I paid rs425 but one bottle was empty completely... Just now i took and opened then i saw that it's empty. If i have paid such a big amount then don't u think i should get my product... Well payment has been done but product is empty from inside... It's a he deo... Reply as as u can... Otherwise i'll complain and take some serious actions...
    Oct 21, 2018
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Sep 18, 2018
    Flipkart Customer Care's response
    We will revert on it.
    Verified Support
    Sep 18, 2018
    Flipkart Customer Care's response
    Customer raised a complaint stating that the product delivered is not as per the order. We have interacted with the customer and raised a return request with the seller for the replacement of the product. Hence, closing the complaint from our end.
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      S
      Sandeep Mallela
      from Hyderabad, Telangana
      Sep 17, 2018
      Resolved
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      Resolved

      Address: Hyderabad, Andhra Pradesh, 500032

      Flipkart, why are you playing with customers?

      I ordered a mobile on sept 13, 2018. It was promised to get delivered by 16 sept, 2018. But today i tracked the status of the product. It is showing as the product is misrouted and went to hyderabad sort facility. Please let me know when this can be resolved and the product get delivered?

      My tracking id : fmpp[protected]
      Oct 23, 2018
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Sep 17, 2018
      Updated by Sandeep Mallela
      My Order Id is OD[protected]
      Verified Support
      Sep 18, 2018
      Flipkart Customer Care's response
      We will revert on it.
      Verified Support
      Sep 18, 2018
      Flipkart Customer Care's response
      Customer raised a complaint regarding the delivery of the order. We have interacted with the customer and informed that delivery was delayed because shipment was mis-routed within city due address-pincode related issue. Customer has confirmed that the product is delivered on September 18, 2018. Hence, closing the complaint from our end.
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        P
        PankajMTA
        from Mumbai, Maharashtra
        Sep 17, 2018
        Resolved
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        Resolved

        I placed an order on Flipkart by Sep 10, 2018, and they confirm to deliver it by Sep 12, 2018, but it is not delivered so I raise an issue for delay deliver. Now It is Sep 17, 2018, and they asked to pick the Order from Hub...Why am I picked it from hub if you guaranteed to deliver?
        It is a Birthday gift which I sent from Pune to Gurugram.
        Nov 22, 2018
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Sep 28, 2018
        Flipkart Customer Care's response
        We will revert on it.
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          S
          S.K.Patil
          from Ernakulam, Kerala
          Sep 17, 2018
          Resolved
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          Resolved

          Address: 581123

          I had purchased online a mobile handset Infinix smart2 thru Flipkart. The material received is faulity does not catch any mobile network, on asking with customer care of Flipkart didn't get any favoured response or any support / suggestion. I need replacement of faulty devise or refund of my money. I had attached the invoice I got for the material
          +1 photos
          Oct 26, 2018
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Sep 19, 2018
          Flipkart Customer Care's response
          We will revert on it.
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            V
            Vivekbpatel
            from Ahmedabad, Gujarat
            Sep 17, 2018
            Resolved
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            Resolved

            Address: Ahmedabad, Gujarat, 382418
            Website: Flipkart

            My order was not delivered almost 6 day and suddenly cancel my order by flipkart.

            Many times i complain costomer but he not soul my problem i always say i can't any do more

            Delivery boy not attend my address and rejected product.

            And then flipkart say i cancel my order
            So how can soul this problem
            +2 photos
            Oct 24, 2018
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Sep 17, 2018
            Updated by Vivekbpatel
            I complain my order because worst serious and not soul problem so I claim Flipkart and punished this type of company
            Verified Support
            Sep 18, 2018
            Flipkart Customer Care's response
            We will revert on it.
            Verified Support
            Sep 18, 2018
            Flipkart Customer Care's response
            Customer raised a complaint stating that the order placed was cancelled without customer consent. We have interacted with the customer and and informed that order was cancelled as delivery was rejected. Hence, closing the complaint from our end.
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              S
              surajit18
              from Ingraj Bazar, West Bengal
              Sep 17, 2018
              Resolved
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              Resolved

              Address: 732102
              Website: www.consumercomplaints.in/new_complaint

              Dear sir,
              I have bought a new honor honor 6x (Gold, 64 gb) phone through flipkart (Order no-od[protected] and it has been delivered on 9th april 2018. The problem with the phone display defective issue (Calling display not show).
              Hi team i have disappointed with the defective honor product i kindly request for refund new mobile set or cash.
              Surajit roy
              Mob-[protected]
              [protected]@gmail.com
              +2 photos
              Oct 24, 2018
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Sep 18, 2018
              Flipkart Customer Care's response
              We will revert on it.
              Verified Support
              Sep 18, 2018
              Flipkart Customer Care's response
              Customer raised a complaint regarding the product delivered. We have interacted with the customer and informed that as the product was delivered to customer on (October 27, 2017), as per the sellers 10 days replacement policy, we shall not be able to accommodate customer request for return of the order. Requested customer to contact brand authorized service for further assistance. Hence, closing the complaint form our end.
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                M
                monish23
                from Ahmedabad, Gujarat
                Sep 16, 2018
                Resolved
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                Resolved

                Address: Bangalore, Karnataka, 360034
                Website: www.flipkart.com

                I have been using flipkart since a very long time. I've purchased so many products from it. And as a loyal customer they provided me pay later limit which was very helpful to me. I also paid my pay later bills regularly. But one day all of a sudden they blocked my flipkart account without my consent. There after i had to shift my purchases towards amazon. But i think of flipkart better than amazon so i hope this will help me regain my account. Thank you
                Flipkart account number - [protected]
                Email id - www.[protected]@gmail.com
                Oct 18, 2018
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Sep 17, 2018
                Flipkart Customer Care's response
                We will revert on it.
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                  D
                  dsparavanan
                  from Cuddalore, Tamil Nadu
                  Sep 16, 2018
                  Resolved
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                  Resolved

                  Dear sir i purchased a mobile phone on 14.08.2018 from flipkart ord no.0d[protected] by using my bajaj emi card but i cancelled it from some reason. But flipkart is not refunded my mobile amount to bajaj till now. And my emi will starting from 5th sep 2018. How can i pay that amount i already cancelled that product. What can i do please help me
                  Oct 28, 2018
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Sep 17, 2018
                  Flipkart Customer Care's response
                  We will revert on it.
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                    G
                    Girish Mestri
                    from Vasai-Virar, Maharashtra
                    Sep 16, 2018
                    Resolved
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                    Resolved

                    Address: Thane, Maharashtra, 401202
                    Website: www.flipkart.com/order_details?order_id=OD113267067837681000&src=od&link=track

                    Dear team,

                    I have raised a return request to flipkart due to phone color issue.

                    I don't get any proper response from them as time requested by me.

                    Below are the incident numbers which are of no use :

                    In[protected]

                    In[protected]

                    In[protected]

                    In[protected]

                    In[protected]

                    Added a sample snippet of email conversation.
                    Oct 25, 2018
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Sep 17, 2018
                    Flipkart Customer Care's response
                    We will revert on it.
                    Verified Support
                    Sep 19, 2018
                    Flipkart Customer Care's response
                    We would like to inform you that we tried reaching on [protected] but we were not able to reach you. We have sent an mail in your registered email Id: [protected]@gmail.com, if you want us to reopen the case, kindly revert on the same mail.
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                      P
                      Priyankanag
                      from Hyderabad, Telangana
                      Sep 16, 2018
                      Resolved
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                      Resolved

                      Address: Hyderabad, Andhra Pradesh
                      Website: Flipkart

                      I am not able to login.
                      When i am logging in with my credentials its saying "account doesnot exist"
                      And when trying to sign up its saying "account already exists".
                      Also forgot password is not working. When i press forgot password it says unable to process. I purchased some items from flipkart earlier but now its not working.
                      I want this issue to get resolved as soon as possible. Please help me.

                      Please look in to this issue and resolve this as soon as possible.
                      +2 photos
                      Oct 23, 2018
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Sep 17, 2018
                      Flipkart Customer Care's response
                      We will revert on it.
                      Verified Support
                      Sep 19, 2018
                      Flipkart Customer Care's response
                      Customer raised complaint regarding flipkart account inactive related, we have interacted with customer and informed to login from the registered mobile number or email id and details shared, previously cx was tried login from the different mobile number and due to that she faced the issue, hence closing the case from our team.
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                        C
                        Chandra Chandrashekar
                        from Thanjavur, Tamil Nadu
                        Sep 16, 2018
                        Resolved
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                        Resolved

                        Address: Hassan, Karnataka, 573201

                        Sir i am baying in your online boys jeans kurta but your people send the cotton kurta so i am very angry made the complaint to online they given complaint no in [protected]@247 this compliant no pls clear the compliant otherwise go to consumer courts against the flipkart your help line people also is nobody help the customer very bad pls clear the problem
                        Problem is not clear put the all kinds online media facebook whatsapp twitter whatever is that published the all online media your sending item & what i am order item photos also along with the voice your customer care people discussion voice also
                        Oct 18, 2018
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Sep 17, 2018
                        Flipkart Customer Care's response
                        We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
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                          V
                          Vardan Saxena
                          from Durgapur, West Bengal
                          Sep 16, 2018
                          Resolved
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                          Resolved

                          Address: East Sikkim, Sikkim, 737128
                          Website: Flipkart

                          I placed an order of sony headphones few days back and the tentative date was 14 and the order was not delivered, and later cancelled. The delivery guy suman called me and said he will deliver one day after the tentative date and on next day on inquiring i find the order getting cancelled on its own. The customer care says the seller canceled it.. Without even trying to deliver.. And customer services say they tried thrice without calling me even once.. And when i called avoiding me and getting me call some random fellows for the delivery... Really a very bad experience with flipkart..
                          Oct 24, 2018
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Sep 17, 2018
                          Flipkart Customer Care's response
                          We will revert on it.
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                            C
                            Chandra Kishor prajapati
                            from Dehra Dun, Uttarakhand
                            Sep 15, 2018
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                            Address: Agra, Uttar Pradesh, 282001

                            Sir myself CHANDRA KISHOR PRAJAPATI .I ordered glam up powder cream pack of 2 and having each one of 50 gram but the delivered item is of 25 gram each one. And product has no refunds option so kindly help me replace it as quick as possible. My contact no.[protected]
                            +1 photos
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                              N
                              nitesh panday
                              from Pithampur, Madhya Pradesh
                              Sep 15, 2018
                              Resolved
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                              Resolved

                              Address: Bastar, Chhattisgarh, 494001
                              Website: www.flipkart.com

                              Sir, we have received the order with number:od[protected] on dt: 22 aug'18 and we have requested for size change on 23aug'18. But sorry to say that till date (I. E, 15.09.18) no one has come to take our material for exchage. We have complained to customer care many times but they are always extending the days in a gap of 2. Already 24 days has passed we are awaiting for material to be picked. Will anyone solve our problem??? Or shall we throw the material as it is of no use.
                              Oct 25, 2018
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Sep 16, 2018
                              Flipkart Customer Care's response
                              We will revert on it.
                              Verified Support
                              Sep 17, 2018
                              Flipkart Customer Care's response
                              Spoke to cx

                              Apologize abt the wrong product delivered

                              Informed abt product pickup and refund TAT. Cx agreed and closing the complaint
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                                D
                                Durga0905
                                from Manuguru, Telangana
                                Sep 15, 2018
                                Resolved
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                                Resolved

                                Dear sir,
                                I ordered (Od[protected] woodland casual shoe for men worth rs.2163/-on 25/8/2018 from flipkart. But i returned this order immediately. But the refund is not credited in my bank account till date. Flipkart given me various resolution date. They only extending resolution dates. But my bank account not credited yet. They told seller refunded on 08th sep but the bank not credited amount in your account... Please refund the amount in my bank account.
                                Registered mobile number [protected]
                                +2 photos
                                Sep 16, 2018
                                Complaint marked as Resolved 
                                Please refund the amount in my bank account
                                Flipkart customer support has been notified about the posted complaint.
                                Sep 15, 2018
                                Updated by Durga0905
                                Please refund the amount in my bank account
                                Verified Support
                                Sep 16, 2018
                                Flipkart Customer Care's response
                                We will revert on it.
                                Sep 16, 2018
                                Updated by Durga0905
                                Please solve the issue and refund the amount
                                Sep 18, 2018
                                Updated by Durga0905
                                Please refund the amount
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                                  C
                                  Chetan Ingale
                                  from Morjim, Goa
                                  Sep 15, 2018
                                  Resolved
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                                  Resolved

                                  Address: Jalgaon, Maharashtra, 425201
                                  Website: flipkart.com

                                  Sir, i ordered nokia 6.1 plus worth rs.15999 on 30/8/2018 from flipkart payment through union bank of india debit card. But i cancelled this order immediately. But the refund is not credited in my bank account till date. Flipkart given me various resolution date. They only extending resolution dates. But my bank account not credited yet. They told seller refunded on 11 sep but the bank not credited amount in your account.
                                  Oct 20, 2018
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Sep 16, 2018
                                  Flipkart Customer Care's response
                                  We will revert on it.
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                                    S
                                    San Dip
                                    from Hathras, Uttar Pradesh
                                    Sep 15, 2018
                                    Resolved
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                                    Resolved

                                    Address: Dehradun, Uttarakhand, 248001

                                    I received my minions phone cover for vivo v7 on 15 sept around 2:06 pm in vanjara gali; selaqui ; dehradun. I really liked the cover though it doesn’t fits my phone perfectly and the camera hole and finger senser is very up from the real camera and finger senser.. My finger senser is not working when i put the cover because of the lack of space. I would like to return the product or exchange it..
                                    +1 photos
                                    Oct 20, 2018
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Sep 16, 2018
                                    Flipkart Customer Care's response
                                    We will revert on it.
                                    Verified Support
                                    Sep 16, 2018
                                    Flipkart Customer Care's response
                                    Spoke to cx

                                    Apologize to cx as cx received is not fitting.

                                    Informed cx to create a return using self serve as cx says he dont have bank account right now. Informed within 10days u can do from yr end. Cx agreed and closing the complaint.
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                                      P
                                      pranoop kalepu
                                      from Nellore, Andhra Pradesh
                                      Sep 15, 2018
                                      Resolved
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                                      Resolved

                                      Website: www.flipkart.com

                                      The delivery person is not delivering to the address mentioned. He is saying an junction and asking us to pick from there. He says that they only deliver in the urban area of nuzivid but not to the rural areas of it. But a delivery is done as per the pincode but not by whether the delivery is to urban or rural area. The address i specified is having the same pincode as that of nuzvid. It in the outskirts of the town. There are many deliveries done to the area by many online retailers. Then why would this delivery not done? N he accuses us that we are giving the wrong pin code and getting it delivered to our address. He is also so arrogant, saying that give a complaint if needed but he's not delivering to this address because it's rural, as per him. Given it a thought, it can be taken as a discrimination shown. I'm from hyderabad and i'm ordering it to my family member. How can my family member be denied a service, which he's 100% privileged to? N how can they accuse us of cheating by giving wrong pin code and getting it delivered to a different address when i have legitimately given the right pin code of the area to be delivered and the right address. It has been almost 1 week since i raised this complaint with there customer care but they didn't resolve it yet.
                                      +1 photos
                                      Oct 23, 2018
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Sep 16, 2018
                                      Flipkart Customer Care's response
                                      We will revert on it.
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                                        J
                                        Jugal Kapadiya
                                        from Vadodara, Gujarat
                                        Sep 15, 2018
                                        Resolved
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                                        Resolved

                                        Website: Flipkart.com

                                        At first the order kept getting delayed by 10-12 days with commitment of 3 different delivery dates. We believed flipkart has the full control over the product quality but thank you for proving us wrong. As everyone expect the new product on ordering, we received the used piece of pressure cooker, whose lid is damaged and inner side has scratches which clearly shows its been used and cleaned. Even the bottom side is black which is another sign of that been kept on gas before packing. The upper lid is missing the ring and the sides have a damp. Really upset with the level of product quality flipkart delivers. I can furnish images of the product on request.
                                        Oct 17, 2018
                                        Complaint marked as Resolved 
                                        Flipkart customer support has been notified about the posted complaint.
                                        Verified Support
                                        Sep 16, 2018
                                        Flipkart Customer Care's response
                                        We will revert on it.
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