Flipkart Complaints & Reviews

Address: East Sikkim, Sikkim, 737128

Website: Flipkart

I placed an order of sony headphones few days back and the tentative date was 14 and the order was not delivered, and later cancelled. The delivery guy suman called me and said he will deliver one day after the tentative date and on next day on inquiring i find the order getting cancelled on its own. The customer care says the seller canceled it.. Without even trying to deliver.. And customer services say they tried thrice without calling me even once.. And when i called avoiding me and getting me call some random fellows for the delivery... Really a very bad experience with flipkart..

Oct 24, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Sep 17, 2018

Flipkart Customer Care's response We will revert on it.

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Address: Agra, Uttar Pradesh, 282001

Sir myself CHANDRA KISHOR PRAJAPATI .I ordered glam up powder cream pack of 2 and having each one of 50 gram but the delivered item is of 25 gram each one. And product has no refunds option so kindly help me replace it as quick as possible. My contact no.[protected]

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Address: Bastar, Chhattisgarh, 494001

Website: www.flipkart.com

Sir, we have received the order with number:od[protected] on dt: 22 aug'18 and we have requested for size change on 23aug'18. But sorry to say that till date (I. E, 15.09.18) no one has come to take our material for exchage. We have complained to customer care many times but they are always extending the days in a gap of 2. Already 24 days has passed we are awaiting for material to be picked. Will anyone solve our problem??? Or shall we throw the material as it is of no use.

Oct 25, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Sep 16, 2018

Flipkart Customer Care's response We will revert on it.

Verified Support

Sep 17, 2018

Flipkart Customer Care's response Spoke to cx

Apologize abt the wrong product delivered

Informed abt product pickup and refund TAT. Cx agreed and closing the complaint

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Dear sir,
I ordered (Od[protected] woodland casual shoe for men worth rs.2163/-on 25/8/2018 from flipkart. But i returned this order immediately. But the refund is not credited in my bank account till date. Flipkart given me various resolution date. They only extending resolution dates. But my bank account not credited yet. They told seller refunded on 08th sep but the bank not credited amount in your account... Please refund the amount in my bank account.
Registered mobile number [protected]

+2 photos

Sep 16, 2018

Complaint marked as Resolved

Please refund the amount in my bank account

Flipkart customer support has been notified about the posted complaint.

Sep 15, 2018

Updated by Durga0905 Please refund the amount in my bank account

Verified Support

Sep 16, 2018

Flipkart Customer Care's response We will revert on it.

Sep 16, 2018

Updated by Durga0905 Please solve the issue and refund the amount

Sep 18, 2018

Updated by Durga0905 Please refund the amount

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Address: Jalgaon, Maharashtra, 425201

Website: flipkart.com

Sir, i ordered nokia 6.1 plus worth rs.15999 on 30/8/2018 from flipkart payment through union bank of india debit card. But i cancelled this order immediately. But the refund is not credited in my bank account till date. Flipkart given me various resolution date. They only extending resolution dates. But my bank account not credited yet. They told seller refunded on 11 sep but the bank not credited amount in your account.

Oct 20, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Sep 16, 2018

Flipkart Customer Care's response We will revert on it.

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Address: Dehradun, Uttarakhand, 248001

I received my minions phone cover for vivo v7 on 15 sept around 2:06 pm in vanjara gali; selaqui ; dehradun. I really liked the cover though it doesn’t fits my phone perfectly and the camera hole and finger senser is very up from the real camera and finger senser.. My finger senser is not working when i put the cover because of the lack of space. I would like to return the product or exchange it..

+1 photos

Oct 20, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Sep 16, 2018

Flipkart Customer Care's response We will revert on it.

Verified Support

Sep 16, 2018

Flipkart Customer Care's response Spoke to cx

Apologize to cx as cx received is not fitting.

Informed cx to create a return using self serve as cx says he dont have bank account right now. Informed within 10days u can do from yr end. Cx agreed and closing the complaint.

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Website: www.flipkart.com

The delivery person is not delivering to the address mentioned. He is saying an junction and asking us to pick from there. He says that they only deliver in the urban area of nuzivid but not to the rural areas of it. But a delivery is done as per the pincode but not by whether the delivery is to urban or rural area. The address i specified is having the same pincode as that of nuzvid. It in the outskirts of the town. There are many deliveries done to the area by many online retailers. Then why would this delivery not done? N he accuses us that we are giving the wrong pin code and getting it delivered to our address. He is also so arrogant, saying that give a complaint if needed but he's not delivering to this address because it's rural, as per him. Given it a thought, it can be taken as a discrimination shown. I'm from hyderabad and i'm ordering it to my family member. How can my family member be denied a service, which he's 100% privileged to? N how can they accuse us of cheating by giving wrong pin code and getting it delivered to a different address when i have legitimately given the right pin code of the area to be delivered and the right address. It has been almost 1 week since i raised this complaint with there customer care but they didn't resolve it yet.

+1 photos

Oct 23, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Sep 16, 2018

Flipkart Customer Care's response We will revert on it.

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Website: Flipkart.com

At first the order kept getting delayed by 10-12 days with commitment of 3 different delivery dates. We believed flipkart has the full control over the product quality but thank you for proving us wrong. As everyone expect the new product on ordering, we received the used piece of pressure cooker, whose lid is damaged and inner side has scratches which clearly shows its been used and cleaned. Even the bottom side is black which is another sign of that been kept on gas before packing. The upper lid is missing the ring and the sides have a damp. Really upset with the level of product quality flipkart delivers. I can furnish images of the product on request.

Oct 17, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Sep 16, 2018

Flipkart Customer Care's response We will revert on it.

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Website: www.flipkart.com

I had ordered for "yu yureka black matte black 32 gb mobile" from my profile on 14-august-2018. It was delivered t me on 24-august-2018. The "delivered one was a fake product which is not a mobile,"a bluetooth speaker and a pair of ear phones they are not branded". I had made return request and the flipkart team contacted me on 25-august-2018 and the promised me a replacement against that fake delivery on 3-september-2018. But as i found in my profile that it was cancelled by seller on 1-september-2018. I made another request for return and i had spoken to flipkart customer service and they said some team will contact me and i had received a message that they will be contacting me on 2-september2018 before 19:30 hrs but i had not received any call from flipkart. This repeated for four times in total they cancelled my requests with out any prior notice. They did'nt provided me with a resolution till now order id is"od[protected]"

+1 photos

Sep 20, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Sep 16, 2018

Flipkart Customer Care's response We will revert on it.

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I had ordered a dress on 4th of september and the delivery date was of 10th of september but on 14th of september i received a message stating that my order has been cancelled because the product ran out of stock and due to that i had to suffer and i couldn't attend the special function.
Order number - od[protected]
(Heritage jaipur women's kurta and palazzo set)

Oct 23, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Sep 16, 2018

Flipkart Customer Care's response We will revert on it.

Verified Support

Sep 16, 2018

Flipkart Customer Care's response Spoke to cx .

Apologize as order was canceled from the seller end.

Feedback taken and closing the complaint.

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Address: 560010

Sir, i have purchased mymax m32 mobile (Order no: od[protected], it is delivered on 13/08/2018 same day i have checked charger and phone, phone working good but charger is not working, same i raised complaint for return but

15/08/2018 i have received one mail from customer care regarding omake up for this, a gift card worth rs.200/- has been added to your wallet: https://www.flipkart.com/account/wallet?link=home_wallet. the amount will reflect in 24-48 hours.

But still now i have not received 200/- gift card still am mailing and followup by phone morethan 20 times, but no use

Oct 23, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Sep 16, 2018

Flipkart Customer Care's response We will revert on it.

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I have ordered honor 6 from flipkart on 15th august with union bank debit card payment of ₹16489. I cancelled that order on 6th of august still my refund amount does not credited to my account. I called flipkart regarding this they ask to check with bank people while bank people say that we didn't get any transaction from that seller.
Plz help me regarding this issue on urgent basis.

Oct 20, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Sep 16, 2018

Flipkart Customer Care's response We will revert on it.

Verified Support

Sep 16, 2018

Flipkart Customer Care's response Spoke to cx and apologize as she complaint not received refund

Informed cx to visit bank with reference number and still bank not able to find raise a charge back form.

Cx agreed and closing the complaint.

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Address: Chennai, Tamil Nadu, 603209

Hi,

I have purchased google pixel 2 xl phone on flipkart on jan 22nd 2018 with hdfc credit card.. And there was an offer rs.10000 cashback on hdfc credit card and the cash back should be credited within 90 days from purchase date as flipkart promised and it's been 90 days i have not received the cash back amount of rs.10000.

Please look into the issue and do the needful.

I have attached the invoice and offers showed in flipkart.

Thanks,
Mathenkumar

Details
Phone google pixel 2 xl
Order date 13may 2018
9 months emi
Bought from flipkart online purchase
Through hdfc bank debit card
Bought on my name (Mathenkumar)
Flipkart order id - od[protected]
Amount :- rs.51504

Oct 18, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Sep 15, 2018

Flipkart Customer Care's response We will revert on it.

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Address: Rangareddy, Andhra Pradesh, 500078

Website: flipkart.com

Sir,
I am a law student who lives in a campus in Suburban Hyderabad. Three weeks back, I ordered the above phone and received a damaged product. I submitted a replacement complaint and your employees came some days later, collected the damaged piece and told me that the new order will be delivered within three days. SInce then, I have not received it, and my account shows that the phone has been delivered on the same day as the older one was taken by you. I have for the past two weeks been trying to contact your customer service agents but I either got hung on, was asked to wait for humongous amounts of time without receiving a proper reply, and have till date neither received a replacement nor a refund. I hope you guys do the needful, because the only remaining alternative that I can come up with is to go to Consumer Court, and that is something which is both time consuming and problematic. I am a law student with no source of income, and I wish to tell you that this isnt the first time flipkart has been so irresponsible with product deliveries to our college campus, which is, as I already told you, in Hyderabad Suburbs. I hope you find it necessary to do the needful, so that such problems do not continue happening on our campus.

Oct 22, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Sep 16, 2018

Flipkart Customer Care's response We will revert on it.

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Address: 732101

I wanted to buy a redmi note 5 pro so according to the procedure i filled all the necessary blanks. Provided my emi card no along with the otp and pressed confirm & pay. My money got deducted thrice from my emi card but order has not been placed & i was redirected to my cart page. This happened with me all the three times. What kimd of a service is this flipkart. Refumd my money i dont want your product.

Oct 16, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Sep 15, 2018

Flipkart Customer Care's response We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].

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S

Shreyashi Kundu

from Darjiling, West Bengal

Sep 15, 2018

Please help me refund my money.

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Address: Kannur, Kerala, 670601

Order ID : OD[protected]
I bought Ipro power bank from flipkart with above order ID 6 months before now it's not working. There is no nearby service centres to claim warranty. Dont Exactly know what to do.It have 1 year warranty.
It is not turning on and when connected to power supply it charges

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Address: 110023

Website: WWW.FLIPKART.com

Dear team flipkart

I have ordered oppo f9pro through flipkart on 30th aug 2018 and expected date of arrival was 1 sep but on first i got an msg that your order is delayed by 3days and when i was tracking my ph was misrouted in same city so called flipkart customer care got same answer my phone will come as promised time, but suddenly it was cancelled on 4th through seller and my money was stucked with the bank.

When i got the money back in my card again i have done the same mistake ordered new ph vivo v11pro thorough flipkart and got and expected date of arrival 13/09/2018.
Again recieved the same message order is delay by 3days and showing the same tracking (Misrouted in same city) now i am worried that my order will come or not and if not what about my offer money, my time which is wasted by flipkart.

Request to you to resolve the issue and change courier partner so customer can contact courier company for further details. You can reach on phone at below mentioned number.

Oppo f9pro order i'd : od[protected]
Vivo v11pro order i'd : od[protected]

Thanks in advance
Gaurav tarika
[protected]

Oct 22, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Sep 16, 2018

Flipkart Customer Care's response We will revert on it.

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Address: Hyderabad, Telangana, 500072

Website: Flipcart

I ordered product on aug 2018. But still i didn't get the product.

I got damaged product, when i raised a complaint they are saying we create a new request after 2 days they are cancelling the product. Even they are not giving proper response they are simply cut the call.

Every time i need to call them and need to get the status but they are not providing the solution.

Oct 16, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Sep 15, 2018

Flipkart Customer Care's response We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].

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Address: Bhopal, Madhya Pradesh, 462038

Sir,
Kindly solve the problem. Four five times return and refund complaint to flipkart till now no action has taken. Kindly do the needful action at the earliest.

Encl:-

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Od[protected]
Delivery address
Miny mole ad
D-20 bmhrc campus madhya pradesh, bhopal - 462038, madhya pradesh
Phone[protected]
More actions
Invoice

Springtek bonnel 6 inch double bonnell spring mattress
Color: whitesize: double
Return
Your request for return is being processed
Thu, 16th aug 8:18 pm
₹7, 436
?
Need help?
Delivered on thu, aug 16th '18
Replacementcompleted
We have completed your request for replacement.
Technician visit servicecompletedjeevesby vendor
Completed on sat, 18th aug
Our technician will visit your location within 2 to 5 business days when a return is requested. 1. Technician will access the problem reported regarding the product. 2. If the problem can be resolved on the spot he will do the same. 3. If the problem is not resolved, he will initiate a part/full replacement or refund as applicable.

Replacement
Springtek bonnel 6 inch double bonnell spring mattress
Color: whitesize: double
Return
Technician visit
Return approved
Pickup
Refund
Expected by mon, sep 17th
₹7, 436
?
Need help?
Delivered on thu, sep 13th '18 to your family nitin mathew
Refundrequested
We're processing your refund request. Watch this section for updates. Refund will be transferred to your original payment mode within 7 business days (Bank holidays not included) after pick up is completed.
Refundrejected
We're sorry. We are unable to process your refund request.
Refundrejected
We're sorry. We are unable to process your refund request.
Technician visit servicecancelledjeevesby vendor
Cancelled on tue, sep 11th '18
Our technician will visit your location within 2 to 5 business days when a return is requested. 1. Technician will access the problem reported regarding the product. 2. If the problem can be resolved on the spot he will do the same. 3. If the problem is not resolved, he will initiate a part/full replacement or refund as applicable.
Technician visit servicecompletedjeevesby vendor
Completed on thu, 13th sep
Our technician will visit your location within 2 to 5 business days when a return is requested. 1. Technician will access the problem reported regarding the product. 2. If the problem can be resolved on the spot he will do the same. 3. If the problem is not resolved, he will initiate a part/full replacement or refund as applicable.
Technician visit servicein progressjeevesby vendor
Expected by mon, 17th sep
Our technician will visit your location within 2 to 5 business days when a return is requested. 1. Technician will access the problem reported regarding the product. 2. If the problem can be resolved on the spot he will do the same. 3. If the problem is not resolved, he will initiate a part/full replacement or refund as applicable.
Total₹7, 436
?
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Flipkart internet pvt ltd block b (Begonia),
Ground floor, embassy tech village,
Outer ring road, devarabeesanahalli village,
Varthur hobli, bengaluru east taluk,
Bengaluru district,
Karnataka, india, 560103.
Registered office address:
Flipkart internet private limited,
Vaishnavi summit, ground floor, 7th main,
80 feet road, 3rd block,
Koramangala,
Bengaluru - 560034
India
Cin : u51109ka2012ptc066107
Telephone:[protected]
Sell on flipkart
Advertise
Gift cards
Help center
©[protected] flipkart.com.
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My accountmy orders

Od[protected]

Need help

Track

Springtek bonnel 6 inch double bonnell s...
Color: whitesize: double
Seller: omnitechretail
₹7, 436
Returned
Your item has been returned
Technician visit service
Expected by sun, aug 19th '18
Refund status
View details
Refund to: original payment mode
₹7, 436
Refund will be transferred to your original payment mode within 7 business days (Bank holidays not included) after pick up is completed.
Replacement status
View details

Replacement
Springtek bonnel 6 inch double bonnell s...
Color: whitesize: double
Seller: omnitechretail
Return id:[protected]
Completed
₹7, 436
Return requested
Your request for return is being processed on sun, sep 9th '18
Ordered on sun, jul 29th '18
Order total ₹7, 436

Od[protected]

Need help

Track

Auto villa electric gel pad electrical 2...
Color: multicolor
Seller: autovilla
₹344
Delivered on wed, nov 8th '17
Your item has been delivered
Ordered on wed, nov 1st '17
Order total ₹344

Od[protected]

Need help

Track

Auto villa electric gel pad electrical 2...
Color: multicolor
Seller: autovilla
₹344
Delivered on sat, oct 28th '17
Your item has been delivered
Ordered on sun, oct 22nd '17
Order total ₹344

Od[protected]

Need help

Track

Cortina polyester brown solid eyelet win...
Color: brown
Seller: retailnet
₹329
Offers: 1
Delivered on sat, oct 7th '17
Your item has been delivered
Ordered on sun, sep 24th '17
Order total ₹329

Od[protected]

Need help

Track

Zabme georgette embroidered semi-stitche...
Color: blue, white
Seller: rudra1
₹654
Delivered on tue, dec 29th '15
Your item has been delivered
Ordered on thu, dec 24th '15
Order total ₹654
About
Contact usabout uscareersflipkart storiespress
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Paymentsshippingcancellation & returnsfaqreport infringement
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Mail us:
Flipkart internet pvt ltd block b (Begonia),
Ground floor, embassy tech village,
Outer ring road, devarabeesanahalli village,
Varthur hobli, bengaluru east taluk,
Bengaluru district,
Karnataka, india, 560103.
Registered office address:
Flipkart internet private limited,
Vaishnavi summit, ground floor, 7th main,
80 feet road, 3rd block,
Koramangala,
Bengaluru - 560034
India
Cin : u51109ka2012ptc066107
Telephone:[protected]
Sell on flipkart
Advertise
Gift cards
Help center
©[protected] flipkart.com.
Explore plus

• electronics
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Home
My orders
Od[protected]
Return
We are processing your refund request
Your return id is :[protected]
Your pick up is approvedand will happen on monday, 17th september 2018
Pick up address:
Miny mole ad
D-20 bmhrc campus, madhya pradesh, bhopal, madhya pradesh - 462038
Refund request details
Refund will be transferred to your original payment mode within 7 business days after pick up is completed.
Item details

Springtek bonnel 6 inch double bonnell spring mattress
Color: white
Size: double
Quantity: 1
Reason for return: item quality issues
Reason details: used product received
Comments: item is not used kindly my amount refund at the earliest
About
Contact usabout uscareersflipkart storiespress
Help
Paymentsshippingcancellation & returnsfaqreport infringement
Policy
Return policyterms o[censored]sesecurityprivacysitemapepr compliance
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Facebooktwitteryoutubegoogle plus
Mail us:
Flipkart internet pvt ltd block b (Begonia),
Ground floor, embassy tech village,
Outer ring road, devarabeesanahalli village,
Varthur hobli, bengaluru east taluk,
Bengaluru district,
Karnataka, india, 560103.
Registered office address:
Flipkart internet private limited,
Vaishnavi summit, ground floor, 7th main,
80 feet road, 3rd block,
Koramangala,
Bengaluru - 560034
India
Cin : u51109ka2012ptc066107
Telephone:[protected]
Sell on flipkart
Advertise
Gift cards
Help center
©[protected] flipkart.com.
Explore plus

• electronics
• tvs & appliances
• men
• women
• baby & kids
• home & furniture
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• offer zone
Home
My orders
Od[protected]
Return
We are processing your refund request
Your return id is :[protected]
Your pick up is approvedand will happen on monday, 17th september 2018
Pick up address:
Miny mole ad
D-20 bmhrc campus, madhya pradesh, bhopal, madhya pradesh - 462038
Refund request details
Refund will be transferred to your original payment mode within 7 business days after pick up is completed.
Item details

Springtek bonnel 6 inch double bonnell spring mattress
Color: white
Size: double
Quantity: 1
Reason for return: item quality issues
Reason details: used product received
Comments: item is not used kindly my amount refund at the earliest
About
Contact usabout uscareersflipkart storiespress
Help
Paymentsshippingcancellation & returnsfaqreport infringement
Policy
Return policyterms o[censored]sesecurityprivacysitemapepr compliance
Social
Facebooktwitteryoutubegoogle plus
Mail us:
Flipkart internet pvt ltd block b (Begonia),
Ground floor, embassy tech village,
Outer ring road, devarabeesanahalli village,
Varthur hobli, bengaluru east taluk,
Bengaluru district,
Karnataka, india, 560103.
Registered office address:
Flipkart internet private limited,
Vaishnavi summit, ground floor, 7th main,
80 feet road, 3rd block,
Koramangala,
Bengaluru - 560034
India
Cin : u51109ka2012ptc066107
Telephone:[protected]
Sell on flipkart
Advertise
Gift cards
Help center
©[protected] flipkart.com.
Explore plus

• electronics
• tvs & appliances
• men
• women
• baby & kids
• home & furniture
• sports, books & more
• offer zone
Home
My account
My orders
Od[protected]
Delivery address
Miny mole ad
D-20 bmhrc campus madhya pradesh, bhopal - 462038, madhya pradesh
Phone[protected]
More actions
Invoice

Springtek bonnel 6 inch double bonnell spring mattress
Color: whitesize: double
Return
₹7, 436
?
Need help?
Delivered on thu, aug 16th '18
Replacementcompleted
We have completed your request for replacement.
Technician visit servicecompletedjeevesby vendor
Completed on sat, 18th aug
Our technician will visit your location within 2 to 5 business days when a return is requested. 1. Technician will access the problem reported regarding the product. 2. If the problem can be resolved on the spot he will do the same. 3. If the problem is not resolved, he will initiate a part/full replacement or refund as applicable.

Replacement
Springtek bonnel 6 inch double bonnell spring mattress
Color: whitesize: double
Return
Technician visit
Return approved
Pickup
Refund
Expected by fri, sep 14th
₹7, 436
?
Need help?
Delivered on tue, sep 11th '18 to your family nitin mathew
Refundrequested
We're processing your refund request. Watch this section for updates. Refund will be transferred to your original payment mode within 7 business days (Bank holidays not included) after pick up is completed.
Refundrejected
We're sorry. We are unable to process your refund request.
Technician visit servicecancelledjeevesby vendor
Cancelled on tue, sep 11th '18
Our technician will visit your location within 2 to 5 business days when a return is requested. 1. Technician will access the problem reported regarding the product. 2. If the problem can be resolved on the spot he will do the same. 3. If the problem is not resolved, he will initiate a part/full replacement or refund as applicable.
Technician visit servicein progressjeevesby vendor
Expected by fri, 14th sep
Our technician will visit your location within 2 to 5 business days when a return is requested. 1. Technician will access the problem reported regarding the product. 2. If the problem can be resolved on the spot he will do the same. 3. If the problem is not resolved, he will initiate a part/full replacement or refund as applicable.
Total₹7, 436
?
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Paymentsshippingcancellation & returnsfaqreport infringement
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Flipkart internet pvt ltd block b (Begonia),
Ground floor, embassy tech village,
Outer ring road, devarabeesanahalli village,
Varthur hobli, bengaluru east taluk,
Bengaluru district,
Karnataka, india, 560103.
Registered office address:
Flipkart internet private limited,
Vaishnavi summit, ground floor, 7th main,
80 feet road, 3rd block,
Koramangala,
Bengaluru - 560034
India
Cin : u51109ka2012ptc066107
Telephone:[protected]
Sell on flipkart
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Oct 17, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Sep 15, 2018

Updated by miny mole ad Order id: od[protected]

I ordered for a springtek bonnel 6 inch double bonnel spring mattress vide order id od[protected]. But on arrival it was discovered that mattress was not of that size and was having scratches.
I registered a complaint regarding it and requested to cancel the order. The person whom i spoke to, told me that money will not be refunded, rather they will replace the mattress. Again on delivery it was found that mattress was not of the size which was ordered. It was a used one and pressed one.

Now after two failures, i would request you to kindly cancel my order and refund the money at the earliest. Please help me

Encl:-

All activity in flipkart please help me
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Od[protected]

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Track

Springtek bonnel 6 inch double bonnell s...
Color: whitesize: double
Seller: omnitechretail
₹7, 436
Returned
Your item has been returned
Technician visit service
Expected by sun, aug 19th '18
Refund status
View details
Refund to: original payment mode
₹7, 436
Refund will be transferred to your original payment mode within 7 business days (Bank holidays not included) after pick up is completed.
Replacement status
View details

Replacement
Springtek bonnel 6 inch double bonnell s...
Color: whitesize: double
Seller: omnitechretail
Return id:[protected]
Completed
₹7, 436
Return requested
Your request for return is being processed on sun, sep 9th '18
Ordered on sun, jul 29th '18
Order total ₹7, 436

Od[protected]

Need help

Track

Auto villa electric gel pad electrical 2...
Color: multicolor
Seller: autovilla
₹344
Delivered on wed, nov 8th '17
Your item has been delivered
Ordered on wed, nov 1st '17
Order total ₹344

Od[protected]

Need help

Track

Auto villa electric gel pad electrical 2...
Color: multicolor
Seller: autovilla
₹344
Delivered on sat, oct 28th '17
Your item has been delivered
Ordered on sun, oct 22nd '17
Order total ₹344

Od[protected]

Need help

Track

Cortina polyester brown solid eyelet win...
Color: brown
Seller: retailnet
₹329
Offers: 1
Delivered on sat, oct 7th '17
Your item has been delivered
Ordered on sun, sep 24th '17
Order total ₹329

Od[protected]

Need help

Track

Zabme georgette embroidered semi-stitche...
Color: blue, white
Seller: rudra1
₹654
Delivered on tue, dec 29th '15
Your item has been delivered
Ordered on thu, dec 24th '15
Order total ₹654
About
Contact usabout uscareersflipkart storiespress
Help
Paymentsshippingcancellation & returnsfaqreport infringement
Policy
Return policyterms o[censored]sesecurityprivacysitemapepr compliance
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Mail us:
Flipkart internet pvt ltd block b (Begonia),
Ground floor, embassy tech village,
Outer ring road, devarabeesanahalli village,
Varthur hobli, bengaluru east taluk,
Bengaluru district,
Karnataka, india, 560103.
Registered office address:
Flipkart internet private limited,
Vaishnavi summit, ground floor, 7th main,
80 feet road, 3rd block,
Koramangala,
Bengaluru - 560034
India
Cin : u51109ka2012ptc066107
Telephone:[protected]
Sell on flipkart
Advertise
Gift cards
Help center
©[protected] flipkart.com.
Explore plus

• electronics
• tvs & appliances
• men
• women
• baby & kids
• home & furniture
• sports, books & more
• offer zone
Home
My account
My orders
Od[protected]
Delivery address
Miny mole ad
D-20 bmhrc campus madhya pradesh, bhopal - 462038, madhya pradesh
Phone[protected]
More actions
Invoice

Springtek bonnel 6 inch double bonnell spring mattress
Color: whitesize: double
Return
Your request for return is being processed
Thu, 16th aug 8:18 pm
₹7, 436
?
Need help?
Delivered on thu, aug 16th '18
Replacementcompleted
We have completed your request for replacement.
Technician visit servicecompletedjeevesby vendor
Completed on sat, 18th aug
Our technician will visit your location within 2 to 5 business days when a return is requested. 1. Technician will access the problem reported regarding the product. 2. If the problem can be resolved on the spot he will do the same. 3. If the problem is not resolved, he will initiate a part/full replacement or refund as applicable.

Replacement
Springtek bonnel 6 inch double bonnell spring mattress
Color: whitesize: double
Return
Technician visit
Return approved
Pickup
Refund
Expected by mon, sep 17th
₹7, 436
?
Need help?
Delivered on thu, sep 13th '18 to your family nitin mathew
Refundrequested
We're processing your refund request. Watch this section for updates. Refund will be transferred to your original payment mode within 7 business days (Bank holidays not included) after pick up is completed.
Refundrejected
We're sorry. We are unable to process your refund request.
Refundrejected
We're sorry. We are unable to process your refund request.
Technician visit servicecancelledjeevesby vendor
Cancelled on tue, sep 11th '18
Our technician will visit your location within 2 to 5 business days when a return is requested. 1. Technician will access the problem reported regarding the product. 2. If the problem can be resolved on the spot he will do the same. 3. If the problem is not resolved, he will initiate a part/full replacement or refund as applicable.
Technician visit servicecompletedjeevesby vendor
Completed on thu, 13th sep
Our technician will visit your location within 2 to 5 business days when a return is requested. 1. Technician will access the problem reported regarding the product. 2. If the problem can be resolved on the spot he will do the same. 3. If the problem is not resolved, he will initiate a part/full replacement or refund as applicable.
Technician visit servicein progressjeevesby vendor
Expected by mon, 17th sep
Our technician will visit your location within 2 to 5 business days when a return is requested. 1. Technician will access the problem reported regarding the product. 2. If the problem can be resolved on the spot he will do the same. 3. If the problem is not resolved, he will initiate a part/full replacement or refund as applicable.
Total₹7, 436
?
About
Contact usabout uscareersflipkart storiespress
Help
Paymentsshippingcancellation & returnsfaqreport infringement
Policy
Return policyterms o[censored]sesecurityprivacysitemapepr compliance
Social
Facebooktwitteryoutubegoogle plus
Mail us:
Flipkart internet pvt ltd block b (Begonia),
Ground floor, embassy tech village,
Outer ring road, devarabeesanahalli village,
Varthur hobli, bengaluru east taluk,
Bengaluru district,
Karnataka, india, 560103.
Registered office address:
Flipkart internet private limited,
Vaishnavi summit, ground floor, 7th main,
80 feet road, 3rd block,
Koramangala,
Bengaluru - 560034
India
Cin : u51109ka2012ptc066107
Telephone:[protected]
Sell on flipkart
Advertise
Gift cards
Help center
©[protected] flipkart.com.
Explore plus

• electronics
• tvs & appliances
• men
• women
• baby & kids
• home & furniture
• sports, books & more
• offer zone
My accountmy orders

Od[protected]

Need help

Track

Springtek bonnel 6 inch double bonnell s...
Color: whitesize: double
Seller: omnitechretail
₹7, 436
Returned
Your item has been returned
Technician visit service
Expected by sun, aug 19th '18
Refund status
View details
Refund to: original payment mode
₹7, 436
Refund will be transferred to your original payment mode within 7 business days (Bank holidays not included) after pick up is completed.
Replacement status
View details

Replacement
Springtek bonnel 6 inch double bonnell s...
Color: whitesize: double
Seller: omnitechretail
Return id:[protected]
Completed
₹7, 436
Return requested
Your request for return is being processed on sun, sep 9th '18
Ordered on sun, jul 29th '18
Order total ₹7, 436

Od[protected]

Need help

Track

Auto villa electric gel pad electrical 2...
Color: multicolor
Seller: autovilla
₹344
Delivered on wed, nov 8th '17
Your item has been delivered
Ordered on wed, nov 1st '17
Order total ₹344

Od[protected]

Need help

Track

Auto villa electric gel pad electrical 2...
Color: multicolor
Seller: autovilla
₹344
Delivered on sat, oct 28th '17
Your item has been delivered
Ordered on sun, oct 22nd '17
Order total ₹344

Od[protected]

Need help

Track

Cortina polyester brown solid eyelet win...
Color: brown
Seller: retailnet
₹329
Offers: 1
Delivered on sat, oct 7th '17
Your item has been delivered
Ordered on sun, sep 24th '17
Order total ₹329

Od[protected]

Need help

Track

Zabme georgette embroidered semi-stitche...
Color: blue, white
Seller: rudra1
₹654
Delivered on tue, dec 29th '15
Your item has been delivered
Ordered on thu, dec 24th '15
Order total ₹654
About
Contact usabout uscareersflipkart storiespress
Help
Paymentsshippingcancellation & returnsfaqreport infringement
Policy
Return policyterms o[censored]sesecurityprivacysitemapepr compliance
Social
Facebooktwitteryoutubegoogle plus
Mail us:
Flipkart internet pvt ltd block b (Begonia),
Ground floor, embassy tech village,
Outer ring road, devarabeesanahalli village,
Varthur hobli, bengaluru east taluk,
Bengaluru district,
Karnataka, india, 560103.
Registered office address:
Flipkart internet private limited,
Vaishnavi summit, ground floor, 7th main,
80 feet road, 3rd block,
Koramangala,
Bengaluru - 560034
India
Cin : u51109ka2012ptc066107
Telephone:[protected]
Sell on flipkart
Advertise
Gift cards
Help center
©[protected] flipkart.com.
Explore plus

• electronics
• tvs & appliances
• men
• women
• baby & kids
• home & furniture
• sports, books & more
• offer zone
Home
My orders
Od[protected]
Return
We are processing your refund request
Your return id is :[protected]
Your pick up is approvedand will happen on monday, 17th september 2018
Pick up address:
Miny mole ad
D-20 bmhrc campus, madhya pradesh, bhopal, madhya pradesh - 462038
Refund request details
Refund will be transferred to your original payment mode within 7 business days after pick up is completed.
Item details

Springtek bonnel 6 inch double bonnell spring mattress
Color: white
Size: double
Quantity: 1
Reason for return: item quality issues
Reason details: used product received
Comments: item is not used kindly my amount refund at the earliest
About
Contact usabout uscareersflipkart storiespress
Help
Paymentsshippingcancellation & returnsfaqreport infringement
Policy
Return policyterms o[censored]sesecurityprivacysitemapepr compliance
Social
Facebooktwitteryoutubegoogle plus
Mail us:
Flipkart internet pvt ltd block b (Begonia),
Ground floor, embassy tech village,
Outer ring road, devarabeesanahalli village,
Varthur hobli, bengaluru east taluk,
Bengaluru district,
Karnataka, india, 560103.
Registered office address:
Flipkart internet private limited,
Vaishnavi summit, ground floor, 7th main,
80 feet road, 3rd block,
Koramangala,
Bengaluru - 560034
India
Cin : u51109ka2012ptc066107
Telephone:[protected]
Sell on flipkart
Advertise
Gift cards
Help center
©[protected] flipkart.com.
Explore plus

• electronics
• tvs & appliances
• men
• women
• baby & kids
• home & furniture
• sports, books & more
• offer zone
Home
My orders
Od[protected]
Return
We are processing your refund request
Your return id is :[protected]
Your pick up is approvedand will happen on monday, 17th september 2018
Pick up address:
Miny mole ad
D-20 bmhrc campus, madhya pradesh, bhopal, madhya pradesh - 462038
Refund request details
Refund will be transferred to your original payment mode within 7 business days after pick up is completed.
Item details

Springtek bonnel 6 inch double bonnell spring mattress
Color: white
Size: double
Quantity: 1
Reason for return: item quality issues
Reason details: used product received
Comments: item is not used kindly my amount refund at the earliest
About
Contact usabout uscareersflipkart storiespress
Help
Paymentsshippingcancellation & returnsfaqreport infringement
Policy
Return policyterms o[censored]sesecurityprivacysitemapepr compliance
Social
Facebooktwitteryoutubegoogle plus
Mail us:
Flipkart internet pvt ltd block b (Begonia),
Ground floor, embassy tech village,
Outer ring road, devarabeesanahalli village,
Varthur hobli, bengaluru east taluk,
Bengaluru district,
Karnataka, india, 560103.
Registered office address:
Flipkart internet private limited,
Vaishnavi summit, ground floor, 7th main,
80 feet road, 3rd block,
Koramangala,
Bengaluru - 560034
India
Cin : u51109ka2012ptc066107
Telephone:[protected]
Sell on flipkart
Advertise
Gift cards
Help center
©[protected] flipkart.com.
Explore plus

• electronics
• tvs & appliances
• men
• women
• baby & kids
• home & furniture
• sports, books & more
• offer zone
Home
My account
My orders
Od[protected]
Delivery address
Miny mole ad
D-20 bmhrc campus madhya pradesh, bhopal - 462038, madhya pradesh
Phone[protected]
More actions
Invoice

Springtek bonnel 6 inch double bonnell spring mattress
Color: whitesize: double
Return
₹7, 436
?
Need help?
Delivered on thu, aug 16th '18
Replacementcompleted
We have completed your request for replacement.
Technician visit servicecompletedjeevesby vendor
Completed on sat, 18th aug
Our technician will visit your location within 2 to 5 business days when a return is requested. 1. Technician will access the problem reported regarding the product. 2. If the problem can be resolved on the spot he will do the same. 3. If the problem is not resolved, he will initiate a part/full replacement or refund as applicable.

Replacement
Springtek bonnel 6 inch double bonnell spring mattress
Color: whitesize: double
Return
Technician visit
Return approved
Pickup
Refund
Expected by fri, sep 14th
₹7, 436
?
Need help?
Delivered on tue, sep 11th '18 to your family nitin mathew
Refundrequested
We're processing your refund request. Watch this section for updates. Refund will be transferred to your original payment mode within 7 business days (Bank holidays not included) after pick up is completed.
Refundrejected
We're sorry. We are unable to process your refund request.
Technician visit servicecancelledjeevesby vendor
Cancelled on tue, sep 11th '18
Our technician will visit your location within 2 to 5 business days when a return is requested. 1. Technician will access the problem reported regarding the product. 2. If the problem can be resolved on the spot he will do the same. 3. If the problem is not resolved, he will initiate a part/full replacement or refund as applicable.
Technician visit servicein progressjeevesby vendor
Expected by fri, 14th sep
Our technician will visit your location within 2 to 5 business days when a return is requested. 1. Technician will access the problem reported regarding the product. 2. If the problem can be resolved on the spot he will do the same. 3. If the problem is not resolved, he will initiate a part/full replacement or refund as applicable.
Total₹7, 436
?
About
Contact usabout uscareersflipkart storiespress
Help
Paymentsshippingcancellation & returnsfaqreport infringement
Policy
Return policyterms o[censored]sesecurityprivacysitemapepr compliance
Social
Facebooktwitteryoutubegoogle plus
Mail us:
Flipkart internet pvt ltd block b (Begonia),
Ground floor, embassy tech village,
Outer ring road, devarabeesanahalli village,
Varthur hobli, bengaluru east taluk,
Bengaluru district,
Karnataka, india, 560103.
Registered office address:
Flipkart internet private limited,
Vaishnavi summit, ground floor, 7th main,
80 feet road, 3rd block,
Koramangala,
Bengaluru - 560034
India
Cin : u51109ka2012ptc066107
Telephone:[protected]
Sell on flipkart
Advertise
Gift cards
Help center
©[protected] flipkart.com.

Miny mole ad

Verified Support

Sep 16, 2018

Flipkart Customer Care's response We will revert on it.

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Address: Sikar, Rajasthan, 829122

Website: Flipkart.com

I have ordered indulekha hair oil 2 pieces of 100 ml... But i have received the 1 piece inside the courier box... And bill i have paid for both is 458 rupees... Invoice that i received is also for 2 pieces. All helpline no are closed and through mail they are not responding... Since yesterday i am trying to contact but flipkart is not responding,. I got a auto generated mail that we will contact in 24 hours but no response yet

Oct 20, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Sep 16, 2018

Flipkart Customer Care's response We will revert on it.

Verified Support

Sep 19, 2018

Flipkart Customer Care's response We would like to inform you that we tried reaching you on your registered number but we were not able to reach you. We have sent an mail in your registered email Id, if you want us to reopen the case, kindly revert on the same mail.

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