Flipkart Complaints & Reviews

I had given an opportunity to use flipkart pay later for which i got 5000 credit limit in last year. I used it 2times. First time i made the payment on time. But 2nd time when i purchased i did not pay the outstanding that time due to some financial problem. As i know flipkart pay later rules i paid the outstanding amount 2weeks before. I know there is much delay in payment but i thought after payment i will use the facility. Although my flipkart pay later balance shows a credit limit but i am unable to use it. I raised a complaint for which today i received a call. They said that as i paid the outstanding amount very late now i can't use this facility. My question is why i can't use although i paid all tue outstanding amount. They take the payment after 1year but they are not given the facility. I want justice in this matter. All the executive told that as i have balance i must use this facility but due to some technical problem some issues are coming.

I ordered poco f1 which cost 20, 999 on 19 september but after i made payment of 20, 999 my order was not confirmed and money got debited from bank after contacting flipkart they told me that your payment is unscuccessful but again after contacting flipkart they told that my payment is successful, but still i didn't get my refund nor my order confirmation. I want my money back or the confirmation of my order

I bought book from flipkart which was usable and torn book. I want to replace my book but they make my return request. So i bought another book immediately and another book early delivered but now they cancell my return and refund request of first book. I don't need two book they fraud with me. Now they said it got replace only, refund cant make. They didn't make replace request firstly and now they said that my book will be replaced. Help me i want return my book its have very high cost price

I have purchased one asus zenfone max pro m1 one days before. The mrp price on the phone is rs13199 and you people charged me rs.14999 total. I expected that i could get atleast 10 % cheaper than mrp. My expectation about flipkart is disappointing. Instead of giving good product and price you are looting the customers. You people done a fraud thing to me. By this iam sure that you people will doing same type fraud to other customers also, i will make sure that my friends, family, relatives no one buying anything flipcart any mote. If iam not getting my rs1800 back i will got to consumer court.

Sir i am ashish rawal. I first order wrangler jeans on cod but next day i online paid for that but at the time of delivery your delivery boy told me that it was booked in cod hence you will have to pay for that the online transaction money will be refunded to you in next 24 hr. I frequently called your customer care team but no response please help

I have booked a Laptop and paid Rs.15090 but the material they have not delivered me and customer care executive and Sr. Executive, Manager all people misguide me, every person comment me different type.
They harassment me since booking the product and the think we Indian's are fool.

My Order ID - OD[protected]

Ordered infocus hero play m1 phone 12/09/2018 at pay later option under order no: od[protected]. But i want to return the product due to bad sound quality and generate return request two times at flipkart app from 17/09/2018 to 20/09/2018. But the return request rejected two times by flipkart. So i requested them to kindly return the product as soon as possible.

I ordered an asus zenfone max pro m1 with 64gb storage and 6gb ram. But they sent me the one with 32gb storage and 3gb ram. I paid 15, 000 rupees for the variant i ordered and got the 11, 000 rupee model. I have put up a return and replacement request 3 times and got rejected each time claiming that their seller has verified correct delivery. Their seller is committing fraud verification against their return policies and flipkart is not doing anything about it. I've sent emails to their customer support team and they keep stalling and do not provide a resolution.

I had asked for a refund of nike shoes orange as i bought green nike shoes, abut was told by their customer care staff that the seller will not give refund, where as i had specifically stated that i need a refund for orange shoes as i have purchased green shoes, while placing the order for green shoes they said it would be possible but once i paid for the green shoes and requested for refund of orange shoes they flatly refused citing policy issues.

Totally misleading people.

My brother ordered tv in july 2018 and they delivered in aug. The man who installed it open the box and we saw all glass of it broken then he took the pictures of it and gone away. Then brother call customer service and said cancelled ordered but they said it is not possible bit we replaced it. Brother said ok. But till now they didn't provide any service to replace tv. My brother called so much time and every time they said we are doing, we are doing from last 30 days. Very poor service by flipkart. Its shameful. I am just want to aware the people about flipkart service.

Hello,

I had ordered a laptop (Dell inspiron 15 5000 ryzen 5 quadcore) worth rs 46990/- (Cash on delivery) on 3rd of september, 2018 with order id — od[protected]. As per delivery date, i got the laptop on 8th september, 2018 at approx 3 p. M. And i paid him rs 47000 in cash but when i unboxed it, i found a total scrap laptop. It is totally a fraud incident which happened with me. I have immediately complained at customer care no. And applied for the refund. But i want an explanation. What the hell is happening nowdays?
I want each and every single penny which i had paid for this scrap of yours. And see what you have to deliver. It is totally bad.
I want each and every single penny which i had paid for this scrap.

And i want it as soon as possible. I have already wasted too much time and money of mine.
I have a serious and immediate demand of my refund asap because it is not generated till yet. And i am waiting for this from the last 19 days after first complaint.

There were three orders worth 10k that were delivered to me but flipkart executives cancelled and on repeated instamces of calling and following up also they paid no heed. They just maintain a call centre which is of no use and buying products is also of no use

The products were a keyboard worth 9000
An antivirus software which was delivered almost 3 weeks late worth 1000

Dear team,

I had ordered set of books of 2019 edition order no - od[protected] from flipkart on sep 9th. Wrong product 2017 edition (2 yrs. Old books) were delivered to me though product which i ordered from flipkart clearly talks about the latest edition 2019.
Twice i had raised replacement request with flipkart customer care over the call but seller cancelled it without leeting me know the reason. Then twice i have raised refund request with flipkart customer care over the call which was also cancelled by seller.
This 2 years old edition of the books is of no use of mine. I want my refund back. Pathetic experience ever with flipkart customer care agent who din't help me out to address this issue though i had called them 4 to 5 times till now.
I am highly frustrated and heavily disappointed with flipkart service.

Need an immediate action to process my refund of rs. 1950 without any further delay.

Thanks
Arpit
+91-[protected]

I purchased a mi tv on flipkart yesterday and i choosed hdfc emi plan. The amount has debited from my account, and the error throws "payment had not gone through". When i check the order page, i don't see my purchased order.

I raised a complaint through flipkart. But they are telling to wait for 5 more days. I am really fed up with this and i am not able to sleep properly.

I have received only the debit message from bank, i have not received anything from the flipkart.

Could anyone please help to find my status.

I ordered a product on 13th of september. It was supposed to be delivered by 17th september. I haven't received the product yet (22 sep). Contacted the customer care multiple times. Every time they are extending the delivery date by 48 hours. Kindly provide a resolution and deliver the product at the earliest.

Order id: od[protected]

Regards,
Nithin

I booked redmi note 5 pro (Black 6gb ram with 64gb) in exchange redmi note 3 on[protected], vide order no: od[protected], and promissed will be delivered by[protected].

I received a massage from e kart logistics on[protected] at 8.15am that your order tracking id fmpp[protected] wishmaster will come before 7. Pm (Call [protected] pin 120).

Unfortunately that day my reletive met an accident and i was at hospital along with him and i called him at 9.05am and requested to come arround 4.00pm. He denied to come after 2.00pm. Then i requested to come next morning i. E.[protected]. He said ok.

[protected] evening by 3.30pm when i came back home once again i called him to deliver the redmi note 5 pro and collect the redmi note 3. He denied and told that it will be done by tomorrow, i. E on[protected]. The total conversation was recorded on e-kart phone [protected].

On[protected] morning i received massage on my registered mobile no. [protected] at 7.00am that corresponding pickup item was rejected and contact with cs flipkart. I was shocked that how he can do like that without visiting my place or without meeting me. I gave complaint on e-kart fedd back and brought to flipkart customer care notice on[protected] morning at 9.00am.

From that day the issue is pending and daily i am speaking to flipkart customer care on[protected] and receiving false promises that issue will be solved within 24 hours along with excuses. Daily morning i receive massage that delivery executive is on the way to your location and order no xxxxxxxxxx9374000 wille be delivered by 7.00pm, daily evening i receive massage that we are so sorry for taking longer than expected to resolve your issue. We request you to provide us time till next day 12.30pm.

Some times they are asking to cancell the order and book fresh order and i rejected. Today[protected] also one more sms from flipkart that requesting time till[protected], 12.30pm. This the excersize happening for last one week.

I bought to a 3 dresses. But unfortunately i return a one dress. Thay also collected my return thing. Thay said me 3-4 day after automatically transfer your money your bank account. But i called 4-5 time for flipkart office. I personally request to flipkart app.. I am not satisfied. I also request 3-4 time. Till i am not refund my payment. So i again request you.

Od[protected] is my order id. As i ordered it from india's best online store i expected that it will be a very good product, but that is the worst product ever saw in life. Low quality, not easy to use, clips went out in every five minutes. While placing the order i didn't notice that it was a non-returnable order, that was my first mistake and my second mistake is having a blindfolded faith in flipkart. I thought they must have checked the quality of the item before letting the customers buy it. Though my money is already wasted i would love to return this product to flipkart without expecting any refund. Because every time i am seeing it, it is making me angry on my choice and on flipkart as well.

I ordered a samsung galaxy s7 from flipkart and received a used one so i request a return. The delivery man arrived today with a replacement. He took the old samsung s7 and give me a parcel, when i opened it it has a damages iphone 4s. I asked about this to him but he went away. I call the customer care for details and they say they can't help. The iphone is also a duplicate. So i don't konw they will replace it. I have been cheated and i want a new samsung galaxy s7.

I have purchased a product on 2/9/2018 and receive the same on 12/09/2018 and found the product as demage. On 12/09/2018 i request for replacement of the same product. On 20/09/2018 while i was tracking my shipment i found the courier partner said "undelivered due to demage". I call the customer care they suggest me to cancelled the product but i denied there proposal and said "you should cancel the shipment at your end as you are unable to provide me the product" and they did as per my proposal.
Now i request you to refund/ replacement of the same product at the same when the damage product will be picked from my point within 27/09/2018 as the product is purchased for gifting purpose.

Hoping your kind cooperation.