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Flipkart Complaints & Reviews

2.8
Updated: Dec 26, 2025
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Flipkart reviews & complaints page 1459

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R
Rupesh Kumar Singh Sitamarhi
from Jamshedpur, Jharkhand
Sep 17, 2018
Resolved
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Resolved

Address: Sitamarhi, Bihar, 843301
Website: Flipkartcompany

I buy redmi note 5 mobile 4gb ram 64gb internal memory it's effective price is 11999 ruppess order i'd _od[protected] and flipkart company give me oppo dommi phone and we deliver this product 24august2018 and today is 17sepetember 2018 and i complaint flipkart customer helpline number 24august to 17sepetember 2018daily many times i have been call i am tried to do call not any response i am very difficult problem with my mobile so i want to please help me my contact number_[protected]
+1 videos
Sep 17, 2018
Complaint marked as Resolved 
I buy Redmi note 5 mobile 4gb ram 64gb internal memory it's effective price is 11999 ruppess and flipkart company give me oppo dommi phone and we deliver this product 24august2018 and Today is 17sepetember 2018 and i complaint flipkart customer helpline number 24august to 17sepetember 2018daily many times i have been call I am tried to do call not any response i am very difficult problem with my mobile so i want to please help me my contact number_9113406100
Flipkart customer support has been notified about the posted complaint.
Sep 17, 2018
Updated by Rupesh Kumar Singh Sitamarhi
I buy Redmi note 5 mobile 4gb ram 64gb internal memory it's effective price is 11999 ruppess and flipkart company give me oppo dommi phone and we deliver this product 24august2018 and Today is 17sepetember 2018 and i complaint flipkart customer helpline number 24august to 17sepetember 2018daily many times i have been call I am tried to do call not any response i am very difficult problem with my mobile so i want to please help me my contact number_[protected]
Sep 17, 2018
Updated by Rupesh Kumar Singh Sitamarhi
And I want to quick action on my order and give me my money please
Sep 18, 2018
Updated by Rupesh Kumar Singh Sitamarhi
My case is not resolved I want to quick immediate action on my complaint my contact number_[protected]
Verified Support
Sep 19, 2018
Flipkart Customer Care's response
We will revert on it.
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    L
    lejinr
    from Bengaluru, Karnataka
    Sep 17, 2018
    Resolved
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    Resolved

    Address: Bangalore, Karnataka, 560100
    Website: www.flipkart.com

    I had placed a complaint with flipkart for refunding a failed transaction (In[protected] of rs.1733 and i received an update that the amount will be refunded within 5 days on 27th aug 2018. Till date i have been following upon this issue and they are very much un responsive to this issue and i did not receive the refund till date. Even with multiple followups i am not getting any help from the customer support team.
    Oct 21, 2018
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Sep 18, 2018
    Flipkart Customer Care's response
    We will revert on it.
    Sep 26, 2018
    Updated by lejinr
    Issue resolved.
    This issue is resolved now.Thanks for the help.
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      S
      Sachinjakhar
      from Amritsar, Punjab
      Sep 17, 2018
      Resolved
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      Resolved

      Address: Chandigarh, Punjab, 160019
      Website: flipkart

      I order a product that was honor 9n mobile its order number is od[protected] i found some default in it and raise a replacement request but some days no response come from flipkart, then i call flipkart care then a service visit to me and the neglect to replace the product now i am so upset to make many call to flipkart now i want to return it and i want my money back
      Nov 3, 2018
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Sep 19, 2018
      Flipkart Customer Care's response
      We will revert on it.
      Verified Support
      Sep 19, 2018
      Flipkart Customer Care's response
      Seller had arranged tech visit to check if the product is working fine or not. As per the technician report after analyzing the handset, he informed that there is no problem in the handset. Hence, the return was cancelled. Customer came back and informed that to process with refund. As per seller's 10 days replacement policy, we informed the customer that we can request for replacement again and technician visit will be arranged again but customer didn't agree. Hence, closing the complaint from our end.
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        S
        Siddharth Nair
        from Ahmedabad, Gujarat
        Sep 17, 2018
        Resolved
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        Resolved

        Address: 560043
        Website: flipkart.com

        Ordered my Oppo Find X for 59, 990 INR through Flipkart on 25th July, they had an offer of 3000 INR gift voucher which they set the date themselves as 12th September.

        It's already 17th and they haven't provided vouchers, they keep calling and leaving messages that "We tried calling you about the voucher but you weren't available" instead of just emailing me the voucher.

        A company like this shouldn't be allowed to openly scam people by breaking their T&C.

        I tried contacting their CS which wasn't able to help me at all and just provided your typical "We have escalated your complaint" response and I'm still waiting.
        +1 photos
        Sep 27, 2018
        Complaint marked as Resolved 
        Finally got the voucher today on 27th Sept. Should be resolved.
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Sep 19, 2018
        Flipkart Customer Care's response
        We will revert on it.
        Sep 19, 2018
        Updated by Siddharth Nair
        All I want is to be emailed the voucher. I don't want any more calls from your CC. Just email me the goddamn voucher.

        Don't keep calling me whenever I'm busy and then using that as an excuse "We tried to reach you but blah blah blah".

        I'm done being polite. Don't break your OWN T&C or keep offers if you can't meet them.

        The voucher matters/'ed to me. I will not let this go simply because your company thinks your consumers are ### and you can get away with anything.

        I will not let this go. I will escalate this even more if I have to. You have my word on that
        Sep 22, 2018
        Updated by Siddharth Nair
        They called me and said I'll get it by 20th, it's 22nd. Still no voucher.

        Look at how they're blatantly lying to consumers.

        Can someone from the Consumer Complaints staff look into this? It's getting ridiculous at this point.
        Sep 24, 2018
        Updated by Siddharth Nair
        24th, still no voucher.

        Flipkart keeps calling me and extending the voucher date.
        Sep 26, 2018
        Updated by Siddharth Nair
        26th September, still no voucher.

        Flipkart keeps calling me and extending their voucher date, breaking their own T&C.

        Can someone from ICCF please suggest me a way out of this?

        I've never seen a company blatantly trying to scam people despite claiming a time period of 1.5 months from my order date and still not able to deliver a voucher they promised to the users for a NICHE product I might add. This is not a product that everyone buys.
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          S
          Shrikant Bochare
          from Pune, Maharashtra
          Sep 17, 2018
          Resolved
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          Resolved

          I booked Realme 2 mob on 11th Sept-18 for my brother for his birthday. During booking it has shown expected delivery date was 15th Sept-18. Today is 17th Sept till mob has not delivered to given address.
          Now what is the use of that mob as it was a gift for my brother.
          Customer care also not able to solve the query

          Many Thanks to flipkart for this
          Oct 24, 2018
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Sep 19, 2018
          Flipkart Customer Care's response
          We will revert on it.
          Verified Support
          Sep 19, 2018
          Flipkart Customer Care's response
          We will surely take this up internally with our team and look forward to serve you better. However we see product has been delivered and we have provided feedback to the WM. Closing the complaint from our end.
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            D
            dr_sudhirmehta
            from Delhi, Delhi
            Sep 17, 2018
            Resolved
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            Resolved

            Address: Navsari, Gujarat, 396450

            I ordered MI Note 5 Pro on 14 Sep. 18 at around 10:11pm, Neither i got any confirmation message nor my cart was be empty and amount was debited from my account. Therefore, i further order the same product and same issues was also again faced by me; money was debited and didn't get any conformation. So i immidiatly called the Custmor care person, they suggested to me wait for 8 hrs and after eight hours both the orders got confirmed and further i cancelled one order for which money will be returned back till 25 Sep.2018 so ultimately, i am complete devoid of money as[protected] for each order) was debited from account. Further, on today afternoon, the mobile came for delivery with exchange of my old mobile, where he said that as top cover from where sim is to be inserted is not properly close hence, now exchange cant made; you cancelled the order. I request him to see the mobile carefully as the top cover from where sim is to inserted and its obvious that it may open many times hence there is possibility that is not as company fitted but you look for the other side of same top cover it is properly fitted, and that gap is also less then 0.3 cm which is due to company provided openable site there but they don't agree with the matter hence i further called to customer care but they again told to wait till 20 Sep.2018. SO why are u harnessing a customer if you have full proof system of confirmation of order and expert who can see the exchange products within a day so TOTALLY DISSATISFIED BY THE SERVICES AND POLICY OF FLIPCART AND NOW ON WARDS I NEVER TRUST AND PURCHASE PRODUCT FROM FLIPCART
            Oct 23, 2018
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Sep 19, 2018
            Flipkart Customer Care's response
            We will revert on it.
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              A
              Anna Koshi
              from Ernakulam, Kerala
              Sep 17, 2018
              Resolved
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              Resolved

              Address: Ernakulam, Kerala, 682036
              Website: Bangalore

              Re: order OD[protected]. I received the wrong colour (off white)in this order so i asked for a replacement in the correct colour (white). I received the replacement today September 17th but to my utter frustration realised they had sent me the same off white coloured item again. So i called the customer toll free number. A girl answered and she told me that she would help me with the return and refund procedure. She then asked me for my bank account number and ifsc code. I was confused as to why she wanted these details as i had paid with my debit card and the refund would be sent to the account of the debit card as usual and i told her so. She told me that the seller wanted these details. I was a little perplexed about this and became very suspicious as she asked me to give her the otp number on my phone inorder to confirm it was my account which i refused point blank. She then.threatened that i would have to send the product back on my own if i did not comply. I disconnected at that. It is very obvious that this person was trying to con me. The problem with flipkart is that you do not have a customer care email or chatting system. So the clients are at the mercy of these call centre people.
              Oct 20, 2018
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Sep 19, 2018
              Flipkart Customer Care's response
              We will revert on it.
              Verified Support
              Sep 19, 2018
              Flipkart Customer Care's response
              We have already provided feedback to the seller and will ensure, such a problem will not occur in future. Also refund is completed and it would be reflecting in customer's account by 19th Sep, 2018 as per standard banking procedure. Closing the case from our end.
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                S
                Saurabh Samanta
                from Bengaluru, Karnataka
                Sep 17, 2018
                Resolved
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                Resolved

                Address: 560037
                Website: www.flipkart.com

                My account on mobile number +91 [protected]. I placed an grocery order on 16th sep, 2018. Which was cancelled after 30 mins of successful placement, the reason stated my customer support is that i used and international card. Why did flipkart deduct money from my card if they had to cancel my order. I have to wait for 3 days to get the refund now. Also when i tried placing the order again with deals of the day product, i could not add them as i have already placed an order with them. This is pathetic as you cancelled the order. I need resolution as this is customer harassment. Flipkart blocked my money for days, which they dont have any right to do.
                Oct 20, 2018
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Sep 18, 2018
                Flipkart Customer Care's response
                We will revert on it.
                I did not get tummy trimmer i get only jogging machine i need tummy trimmeri haved booked in offer that two things i only get one thing another one i did not got so please as soon as possible send me the trimmer i need it please

                order placement - Comment #3211583 - Image #0
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                  T
                  Tech Tigon
                  from Guntur, Andhra Pradesh
                  Sep 17, 2018
                  Resolved
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                  Resolved

                  Address: Hyderabad, Telangana, 500055
                  Website: www.flipkart.com

                  Hello sir,
                  This is madhu vamshi a flipkart customer since 7years i order each and every product which are essential for me and my family from flipkart only if you can't trust me you can check in my orders i have so many orders and i am one of the flipkart happiest customer but in recent times my account has been blocked and the reason got from flipkart side is that due to high number of returns my account have been blocked but i want to clarify that the orders i have returned are damaged or somewhat dissatisfying so i have returned the product and if it is the problem from my side i apologise you and from now i will order the product after giving a look on product reviews and i promise you if i return/cancel any box my order you can block my account permanently, i apologise you once again sir. So, please kindly unblock my account ([protected]@gmail.com) i have only one mobile number and i can't use my father's number all time, so please unblock my account sir.

                  Yours sincerely,
                  Madhuvamshi.
                  Oct 21, 2018
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Sep 18, 2018
                  Flipkart Customer Care's response
                  We will revert on it.
                  Verified Support
                  Sep 18, 2018
                  Flipkart Customer Care's response
                  Customer raised a complaint stating that customer account has been blocked. We have interacted with the customer and informed that his account is blocked because our systems have detected an unusually high number of returns in his purchase history. Hence, closing the complaint from our side.
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                    D
                    Deepanshu prasad
                    from Lormi, Chhattisgarh
                    Sep 17, 2018
                    Resolved
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                    Resolved

                    I have ordered he deo in which 2 bottle was ordered... I paid rs425 but one bottle was empty completely... Just now i took and opened then i saw that it's empty. If i have paid such a big amount then don't u think i should get my product... Well payment has been done but product is empty from inside... It's a he deo... Reply as as u can... Otherwise i'll complain and take some serious actions...
                    Oct 21, 2018
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Sep 18, 2018
                    Flipkart Customer Care's response
                    We will revert on it.
                    Verified Support
                    Sep 18, 2018
                    Flipkart Customer Care's response
                    Customer raised a complaint stating that the product delivered is not as per the order. We have interacted with the customer and raised a return request with the seller for the replacement of the product. Hence, closing the complaint from our end.
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                      S
                      Sandeep Mallela
                      from Hyderabad, Telangana
                      Sep 17, 2018
                      Resolved
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                      Resolved

                      Address: Hyderabad, Andhra Pradesh, 500032

                      Flipkart, why are you playing with customers?

                      I ordered a mobile on sept 13, 2018. It was promised to get delivered by 16 sept, 2018. But today i tracked the status of the product. It is showing as the product is misrouted and went to hyderabad sort facility. Please let me know when this can be resolved and the product get delivered?

                      My tracking id : fmpp[protected]
                      Oct 23, 2018
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Sep 17, 2018
                      Updated by Sandeep Mallela
                      My Order Id is OD[protected]
                      Verified Support
                      Sep 18, 2018
                      Flipkart Customer Care's response
                      We will revert on it.
                      Verified Support
                      Sep 18, 2018
                      Flipkart Customer Care's response
                      Customer raised a complaint regarding the delivery of the order. We have interacted with the customer and informed that delivery was delayed because shipment was mis-routed within city due address-pincode related issue. Customer has confirmed that the product is delivered on September 18, 2018. Hence, closing the complaint from our end.
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                        P
                        PankajMTA
                        from Mumbai, Maharashtra
                        Sep 17, 2018
                        Resolved
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                        Resolved

                        I placed an order on Flipkart by Sep 10, 2018, and they confirm to deliver it by Sep 12, 2018, but it is not delivered so I raise an issue for delay deliver. Now It is Sep 17, 2018, and they asked to pick the Order from Hub...Why am I picked it from hub if you guaranteed to deliver?
                        It is a Birthday gift which I sent from Pune to Gurugram.
                        Nov 22, 2018
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Sep 28, 2018
                        Flipkart Customer Care's response
                        We will revert on it.
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                          S
                          S.K.Patil
                          from Ernakulam, Kerala
                          Sep 17, 2018
                          Resolved
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                          Resolved

                          Address: 581123

                          I had purchased online a mobile handset Infinix smart2 thru Flipkart. The material received is faulity does not catch any mobile network, on asking with customer care of Flipkart didn't get any favoured response or any support / suggestion. I need replacement of faulty devise or refund of my money. I had attached the invoice I got for the material
                          +1 photos
                          Oct 26, 2018
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Sep 19, 2018
                          Flipkart Customer Care's response
                          We will revert on it.
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                            V
                            Vivekbpatel
                            from Ahmedabad, Gujarat
                            Sep 17, 2018
                            Resolved
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                            Resolved

                            Address: Ahmedabad, Gujarat, 382418
                            Website: Flipkart

                            My order was not delivered almost 6 day and suddenly cancel my order by flipkart.

                            Many times i complain costomer but he not soul my problem i always say i can't any do more

                            Delivery boy not attend my address and rejected product.

                            And then flipkart say i cancel my order
                            So how can soul this problem
                            +2 photos
                            Oct 24, 2018
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Sep 17, 2018
                            Updated by Vivekbpatel
                            I complain my order because worst serious and not soul problem so I claim Flipkart and punished this type of company
                            Verified Support
                            Sep 18, 2018
                            Flipkart Customer Care's response
                            We will revert on it.
                            Verified Support
                            Sep 18, 2018
                            Flipkart Customer Care's response
                            Customer raised a complaint stating that the order placed was cancelled without customer consent. We have interacted with the customer and and informed that order was cancelled as delivery was rejected. Hence, closing the complaint from our end.
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                              S
                              surajit18
                              from Ingraj Bazar, West Bengal
                              Sep 17, 2018
                              Resolved
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                              Resolved

                              Address: 732102
                              Website: www.consumercomplaints.in/new_complaint

                              Dear sir,
                              I have bought a new honor honor 6x (Gold, 64 gb) phone through flipkart (Order no-od[protected] and it has been delivered on 9th april 2018. The problem with the phone display defective issue (Calling display not show).
                              Hi team i have disappointed with the defective honor product i kindly request for refund new mobile set or cash.
                              Surajit roy
                              Mob-[protected]
                              [protected]@gmail.com
                              +2 photos
                              Oct 24, 2018
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Sep 18, 2018
                              Flipkart Customer Care's response
                              We will revert on it.
                              Verified Support
                              Sep 18, 2018
                              Flipkart Customer Care's response
                              Customer raised a complaint regarding the product delivered. We have interacted with the customer and informed that as the product was delivered to customer on (October 27, 2017), as per the sellers 10 days replacement policy, we shall not be able to accommodate customer request for return of the order. Requested customer to contact brand authorized service for further assistance. Hence, closing the complaint form our end.
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                                M
                                monish23
                                from Ahmedabad, Gujarat
                                Sep 16, 2018
                                Resolved
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                                Resolved

                                Address: Bangalore, Karnataka, 360034
                                Website: www.flipkart.com

                                I have been using flipkart since a very long time. I've purchased so many products from it. And as a loyal customer they provided me pay later limit which was very helpful to me. I also paid my pay later bills regularly. But one day all of a sudden they blocked my flipkart account without my consent. There after i had to shift my purchases towards amazon. But i think of flipkart better than amazon so i hope this will help me regain my account. Thank you
                                Flipkart account number - [protected]
                                Email id - www.[protected]@gmail.com
                                Oct 18, 2018
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Sep 17, 2018
                                Flipkart Customer Care's response
                                We will revert on it.
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                                  D
                                  dsparavanan
                                  from Cuddalore, Tamil Nadu
                                  Sep 16, 2018
                                  Resolved
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                                  Resolved

                                  Dear sir i purchased a mobile phone on 14.08.2018 from flipkart ord no.0d[protected] by using my bajaj emi card but i cancelled it from some reason. But flipkart is not refunded my mobile amount to bajaj till now. And my emi will starting from 5th sep 2018. How can i pay that amount i already cancelled that product. What can i do please help me
                                  Oct 28, 2018
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Sep 17, 2018
                                  Flipkart Customer Care's response
                                  We will revert on it.
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                                    G
                                    Girish Mestri
                                    from Vasai-Virar, Maharashtra
                                    Sep 16, 2018
                                    Resolved
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                                    Resolved

                                    Address: Thane, Maharashtra, 401202
                                    Website: www.flipkart.com/order_details?order_id=OD113267067837681000&src=od&link=track

                                    Dear team,

                                    I have raised a return request to flipkart due to phone color issue.

                                    I don't get any proper response from them as time requested by me.

                                    Below are the incident numbers which are of no use :

                                    In[protected]

                                    In[protected]

                                    In[protected]

                                    In[protected]

                                    In[protected]

                                    Added a sample snippet of email conversation.
                                    Oct 25, 2018
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Sep 17, 2018
                                    Flipkart Customer Care's response
                                    We will revert on it.
                                    Verified Support
                                    Sep 19, 2018
                                    Flipkart Customer Care's response
                                    We would like to inform you that we tried reaching on [protected] but we were not able to reach you. We have sent an mail in your registered email Id: [protected]@gmail.com, if you want us to reopen the case, kindly revert on the same mail.
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                                      P
                                      Priyankanag
                                      from Hyderabad, Telangana
                                      Sep 16, 2018
                                      Resolved
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                                      Resolved

                                      Address: Hyderabad, Andhra Pradesh
                                      Website: Flipkart

                                      I am not able to login.
                                      When i am logging in with my credentials its saying "account doesnot exist"
                                      And when trying to sign up its saying "account already exists".
                                      Also forgot password is not working. When i press forgot password it says unable to process. I purchased some items from flipkart earlier but now its not working.
                                      I want this issue to get resolved as soon as possible. Please help me.

                                      Please look in to this issue and resolve this as soon as possible.
                                      +2 photos
                                      Oct 23, 2018
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Sep 17, 2018
                                      Flipkart Customer Care's response
                                      We will revert on it.
                                      Verified Support
                                      Sep 19, 2018
                                      Flipkart Customer Care's response
                                      Customer raised complaint regarding flipkart account inactive related, we have interacted with customer and informed to login from the registered mobile number or email id and details shared, previously cx was tried login from the different mobile number and due to that she faced the issue, hence closing the case from our team.
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                                        C
                                        Chandra Chandrashekar
                                        from Thanjavur, Tamil Nadu
                                        Sep 16, 2018
                                        Resolved
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                                        Resolved

                                        Address: Hassan, Karnataka, 573201

                                        Sir i am baying in your online boys jeans kurta but your people send the cotton kurta so i am very angry made the complaint to online they given complaint no in [protected]@247 this compliant no pls clear the compliant otherwise go to consumer courts against the flipkart your help line people also is nobody help the customer very bad pls clear the problem
                                        Problem is not clear put the all kinds online media facebook whatsapp twitter whatever is that published the all online media your sending item & what i am order item photos also along with the voice your customer care people discussion voice also
                                        Oct 18, 2018
                                        Complaint marked as Resolved 
                                        Flipkart customer support has been notified about the posted complaint.
                                        Verified Support
                                        Sep 17, 2018
                                        Flipkart Customer Care's response
                                        We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
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