Flipkart Complaints & Reviews

Dear sir,
I have bought a new honor honor 6x (Gold, 64 gb) phone through flipkart (Order no-od[protected] and it has been delivered on 9th april 2018. The problem with the phone display defective issue (Calling display not show).
Hi team i have disappointed with the defective honor product i kindly request for refund new mobile set or cash.
Surajit roy
Mob-[protected]
[protected]@gmail.com

I have been using flipkart since a very long time. I've purchased so many products from it. And as a loyal customer they provided me pay later limit which was very helpful to me. I also paid my pay later bills regularly. But one day all of a sudden they blocked my flipkart account without my consent. There after i had to shift my purchases towards amazon. But i think of flipkart better than amazon so i hope this will help me regain my account. Thank you
Flipkart account number - [protected]
Email id - www.[protected]@gmail.com

Dear sir i purchased a mobile phone on 14.08.2018 from flipkart ord no.0d[protected] by using my bajaj emi card but i cancelled it from some reason. But flipkart is not refunded my mobile amount to bajaj till now. And my emi will starting from 5th sep 2018. How can i pay that amount i already cancelled that product. What can i do please help me

Dear team,

I have raised a return request to flipkart due to phone color issue.

I don't get any proper response from them as time requested by me.

Below are the incident numbers which are of no use :

In[protected]

In[protected]

In[protected]

In[protected]

In[protected]

Added a sample snippet of email conversation.

I am not able to login.
When i am logging in with my credentials its saying "account doesnot exist"
And when trying to sign up its saying "account already exists".
Also forgot password is not working. When i press forgot password it says unable to process. I purchased some items from flipkart earlier but now its not working.
I want this issue to get resolved as soon as possible. Please help me.

Please look in to this issue and resolve this as soon as possible.

Sir i am baying in your online boys jeans kurta but your people send the cotton kurta so i am very angry made the complaint to online they given complaint no in [protected]@247 this compliant no pls clear the compliant otherwise go to consumer courts against the flipkart your help line people also is nobody help the customer very bad pls clear the problem
Problem is not clear put the all kinds online media facebook whatsapp twitter whatever is that published the all online media your sending item & what i am order item photos also along with the voice your customer care people discussion voice also

I placed an order of sony headphones few days back and the tentative date was 14 and the order was not delivered, and later cancelled. The delivery guy suman called me and said he will deliver one day after the tentative date and on next day on inquiring i find the order getting cancelled on its own. The customer care says the seller canceled it.. Without even trying to deliver.. And customer services say they tried thrice without calling me even once.. And when i called avoiding me and getting me call some random fellows for the delivery... Really a very bad experience with flipkart..

Sir myself CHANDRA KISHOR PRAJAPATI .I ordered glam up powder cream pack of 2 and having each one of 50 gram but the delivered item is of 25 gram each one. And product has no refunds option so kindly help me replace it as quick as possible. My contact no.[protected]

Sir, we have received the order with number:od[protected] on dt: 22 aug'18 and we have requested for size change on 23aug'18. But sorry to say that till date (I. E, 15.09.18) no one has come to take our material for exchage. We have complained to customer care many times but they are always extending the days in a gap of 2. Already 24 days has passed we are awaiting for material to be picked. Will anyone solve our problem??? Or shall we throw the material as it is of no use.

Dear sir,
I ordered (Od[protected] woodland casual shoe for men worth rs.2163/-on 25/8/2018 from flipkart. But i returned this order immediately. But the refund is not credited in my bank account till date. Flipkart given me various resolution date. They only extending resolution dates. But my bank account not credited yet. They told seller refunded on 08th sep but the bank not credited amount in your account... Please refund the amount in my bank account.
Registered mobile number [protected]

Sir, i ordered nokia 6.1 plus worth rs.15999 on 30/8/2018 from flipkart payment through union bank of india debit card. But i cancelled this order immediately. But the refund is not credited in my bank account till date. Flipkart given me various resolution date. They only extending resolution dates. But my bank account not credited yet. They told seller refunded on 11 sep but the bank not credited amount in your account.

I received my minions phone cover for vivo v7 on 15 sept around 2:06 pm in vanjara gali; selaqui ; dehradun. I really liked the cover though it doesn’t fits my phone perfectly and the camera hole and finger senser is very up from the real camera and finger senser.. My finger senser is not working when i put the cover because of the lack of space. I would like to return the product or exchange it..

The delivery person is not delivering to the address mentioned. He is saying an junction and asking us to pick from there. He says that they only deliver in the urban area of nuzivid but not to the rural areas of it. But a delivery is done as per the pincode but not by whether the delivery is to urban or rural area. The address i specified is having the same pincode as that of nuzvid. It in the outskirts of the town. There are many deliveries done to the area by many online retailers. Then why would this delivery not done? N he accuses us that we are giving the wrong pin code and getting it delivered to our address. He is also so arrogant, saying that give a complaint if needed but he's not delivering to this address because it's rural, as per him. Given it a thought, it can be taken as a discrimination shown. I'm from hyderabad and i'm ordering it to my family member. How can my family member be denied a service, which he's 100% privileged to? N how can they accuse us of cheating by giving wrong pin code and getting it delivered to a different address when i have legitimately given the right pin code of the area to be delivered and the right address. It has been almost 1 week since i raised this complaint with there customer care but they didn't resolve it yet.

At first the order kept getting delayed by 10-12 days with commitment of 3 different delivery dates. We believed flipkart has the full control over the product quality but thank you for proving us wrong. As everyone expect the new product on ordering, we received the used piece of pressure cooker, whose lid is damaged and inner side has scratches which clearly shows its been used and cleaned. Even the bottom side is black which is another sign of that been kept on gas before packing. The upper lid is missing the ring and the sides have a damp. Really upset with the level of product quality flipkart delivers. I can furnish images of the product on request.

I had ordered for "yu yureka black matte black 32 gb mobile" from my profile on 14-august-2018. It was delivered t me on 24-august-2018. The "delivered one was a fake product which is not a mobile,"a bluetooth speaker and a pair of ear phones they are not branded". I had made return request and the flipkart team contacted me on 25-august-2018 and the promised me a replacement against that fake delivery on 3-september-2018. But as i found in my profile that it was cancelled by seller on 1-september-2018. I made another request for return and i had spoken to flipkart customer service and they said some team will contact me and i had received a message that they will be contacting me on 2-september2018 before 19:30 hrs but i had not received any call from flipkart. This repeated for four times in total they cancelled my requests with out any prior notice. They did'nt provided me with a resolution till now order id is"od[protected]"

I had ordered a dress on 4th of september and the delivery date was of 10th of september but on 14th of september i received a message stating that my order has been cancelled because the product ran out of stock and due to that i had to suffer and i couldn't attend the special function.
Order number - od[protected]
(Heritage jaipur women's kurta and palazzo set)

Sir, i have purchased mymax m32 mobile (Order no: od[protected], it is delivered on 13/08/2018 same day i have checked charger and phone, phone working good but charger is not working, same i raised complaint for return but

15/08/2018 i have received one mail from customer care regarding omake up for this, a gift card worth rs.200/- has been added to your wallet: https://www.flipkart.com/account/wallet?link=home_wallet. the amount will reflect in 24-48 hours.

But still now i have not received 200/- gift card still am mailing and followup by phone morethan 20 times, but no use

I have ordered honor 6 from flipkart on 15th august with union bank debit card payment of ₹16489. I cancelled that order on 6th of august still my refund amount does not credited to my account. I called flipkart regarding this they ask to check with bank people while bank people say that we didn't get any transaction from that seller.
Plz help me regarding this issue on urgent basis.

Hi,

I have purchased google pixel 2 xl phone on flipkart on jan 22nd 2018 with hdfc credit card.. And there was an offer rs.10000 cashback on hdfc credit card and the cash back should be credited within 90 days from purchase date as flipkart promised and it's been 90 days i have not received the cash back amount of rs.10000.

Please look into the issue and do the needful.

I have attached the invoice and offers showed in flipkart.

Thanks,
Mathenkumar

Details
Phone google pixel 2 xl
Order date 13may 2018
9 months emi
Bought from flipkart online purchase
Through hdfc bank debit card
Bought on my name (Mathenkumar)
Flipkart order id - od[protected]
Amount :- rs.51504

Sir,
I am a law student who lives in a campus in Suburban Hyderabad. Three weeks back, I ordered the above phone and received a damaged product. I submitted a replacement complaint and your employees came some days later, collected the damaged piece and told me that the new order will be delivered within three days. SInce then, I have not received it, and my account shows that the phone has been delivered on the same day as the older one was taken by you. I have for the past two weeks been trying to contact your customer service agents but I either got hung on, was asked to wait for humongous amounts of time without receiving a proper reply, and have till date neither received a replacement nor a refund. I hope you guys do the needful, because the only remaining alternative that I can come up with is to go to Consumer Court, and that is something which is both time consuming and problematic. I am a law student with no source of income, and I wish to tell you that this isnt the first time flipkart has been so irresponsible with product deliveries to our college campus, which is, as I already told you, in Hyderabad Suburbs. I hope you find it necessary to do the needful, so that such problems do not continue happening on our campus.