Flipkart Complaints & Reviews

My asus zenphone max appeared faulty after it was delivered to me. And since then i'm complaining for weeks but they are not taking responsibility of that. They are harrassing me with misguided informations and has also blocked my phone number. I tried reaching them but they are not responding in any manner. My 30 day replacement is set to end in two weeks. Therefore i'm lodging a formal complaint against flipkart. If you'd take notice i'd be extremely grateful.

Main ek product purchase kiya tha flipkart se sunflame ka chilla 10 may ko sbi debit card se emi option mere ko 12 month emi choose kiya tha or one month ka emi 729 rupees e ghar walo ne bola aap cancel kar do main isko mera aaj bhi emi cut raha hai cancel kar diya aur mera refund abhi tak de mere account mein nahi aaya please meri help karo
Hainsh sharma
[protected]

I placed an order on flipkart about a painting with order id: od[protected] on sun, aug 12th '18, it was delivered on fri, aug 17th '18, i placed a return on 19th the website told me that the flipkart delivery person will collect on 24th august, okay, i waited and no one came, i talked to them they said he will come next day, i again waited after that no one came and the seller secretly cancelled the pickup without my consent and flipkart didn't send any message or call to me, when i checked it didn't show any response.
I talked to customer care again they told me that it's over 10 days and now we can't refund your money.
Sir, i am feeling harassed they played the game very well with me, without my consent they scammed me, flipkart looted me.
Is this the service i am expecting they are doing fraudulent activities with customers, i don't have time to go to consumer court as i am a housewife.
Kindly help me or this will give me the tension.

Please help me please.

Bad customer service, i was speaking to a rep name nidi, she refused to help, nor was she able to transfer to supervise, also sounded like the supervise did not want to come on line. She disconnected the call, complaint "in[protected]". I had ordered a product, they did not accept the exchange, nor was i given an option, to get my new one. Extremely poor services. Order od[protected].

I have never experienced a worst customer services than this.

1. There were so many alternates & instant resolution you could have offered.
2. The call was disconnected in a unethical way.
3. I had to go through a mental trauma as i was forced to repeat myself 100 times.
4. Giant waste of my 1 hours, i was fully stressed, just because the manager did not come on the line nor was a concrete decision taken.

I need this problem resolved.

[protected] sunil

I purchased a iphone 8 smartphone from flipkart on 14 jan 2018. While making the payment i saw an offer stating "8000 cashback for icici credit card offer, as the offer is only valid on applicable dates credit card"and i made the payment through icici credit card and i still haven't recieved the cash back. Despite sending multiple reminders to flipkart they haven't responded.
Below is my details
Order no : od[protected]
Mobiles number is :-[protected]

I requested a replacement for ifb machine, no technician visited and complaint was closed stating fraudly that it has been resolved. It is very wrong and again i requested for replacement, suffering from this acute problem of inner drum.
I paid an amount of ₹32990 and still machine is not working properly, i request you to kindly get the replacement done.
I am unsatisfied, expecting a quality service from flipkart.
In contrary to it if nothing is solved i am satisfied with even refund also.

Flipkart had cashback offer on google pixel 2 xl for rs. 10000 by paying through hdfc bank debit/credit card and i am eligible for this offer as i ordered the product through hdfc bank debit card order id - od[protected] which was delivered to me on june 6th 2018

This amount was supposed to be credited into my account by aug 30th 2018 as mentioned on their website clearly. The date's passed and the amount is still not credited. I contacted flipkart support multiple times and they are not giving me proper answer and asking me to wait more and more. Please help.

I am attaching the snapshot where it's mentioned that cashback will be credited by aug 30th 2018

Regards,
Manjeet

Flipkart is fraud. I ordered a benetton hard case trolley bag worth inr 5500 and i have received a unbranded 300 bucks worth duffle bag. Customer service is very poor and does not provide any help. Back end team is still investigating, don’t know what. It’s been 10 days now already and they could only manage to reject the return raised without any reason. I do not recommend anyone to use flipkart. I need the refund asap

Name mohit kumar
Reg. No. [protected] in flipkart.
I buy asus zenfone mobile but i get different colour mobile phone and used mobile. I complaint in flipkart but he say wait for 48hrs i call aftr 48hrs he says wait for 48hrs. He doing same thing every time.
Please help to to replace it as soon as possible. I buy this for my mom to gift on brthday.

Order no od[protected] dtd. 29/08/2018the google pixel 2 was deliver to me on 31/08/2018. It was a dead piece which after charging for 6 hours was not starting. Complained on toll free no. And they directed to google support. Google support after delaying the matter for 6 days are refusing to pick up the phone and now i am stuck up. I want to return the phone back to flipkart ad want the entire refund from flipkart, because now i do not believe in flipkart anymore. They will replace me with a more defective piece. Amazon is 1000 times better than flipkart and will advise all my freinds and relatives in face book, twitter and all means of comminuication"never buy from flipkart"

I am really unhappy with this product and i have raised the replacement request yesterday. Today i got call from your customer service and he told me a technical person will come to verify the issue. This is really a cheep service offered by both seller of this phone as well as flipkart.

I am a genuine customer of flipkart but such a irresponsible answer from flipkart forcing me to withdraw my account from it.

Sanjay

Whenever i order anything from flipkart, as i haven't ever complaint about its products since it is a reputed and reliable firm but sir/mam your delivery partners are not supportive enough because whenever my items reach there they call me to take it from their office (If i were able to take it from the hell long distance why would i purchase it online then?) and when i urge them to hand it over to me at my adobe they just cut the phone and cancel the order by their own, everytime. They didn't ever came to my home for delivering,
Please do something about it

I had placed order (Od[protected] for the poco f1 phone on flipkart on 5th september 2018. With payment option cod, and to be delivered by 7th september. On the day of delivery, delivery agent requests to make payment other than card, as machine was not working. So i paid the amount (20999) via the flipkart website. And the amount gets promptly debited from my account.
However, delivery agent denies any notification of the payment, and hence asks for the amount to be paid by cash or phone payment. But the amount has already been deducted, and i'm not gonna make twice the payment.
Customer care informs that the payment has been made, and the updation process to the delivery agent will take a days time. But even the next day, the delivery agent is not updated about the payment, and asks for the amount to be paid. This time, customer care informs that they've raised a complaint, and it'll take 5 days to resolve it. But if the payment has been made, why should i have to wait for 5 more days to get my phone?? Why should it take so much time to notify the delivery agent that the payment has been made to the site???

I placed an order for shoe bags on flipkart. When i placed the order it said the quantity of the shoe bags in a single order was 12 bags. I needed 60 bags so ordered it in quantity of 5 (12x5=60) as the product details said it contained 12 bags. But when i received the order the bill said that there were 6 bags per order and i received a total of 30 bags only. And the amount i had to pay was of 60 bags. Double the price of what i got! Really...

I ordered for a xolo era mobile and i received it on 06th september in exchange of my mobile samsung j2 (Omnitech retail). As i switched it on, the mobile was hanged.in an hour almost 5 times, my mobile got hanged. I restarted, robooted, restored factory settings, uninstalled the basic apps such as wa and imo, and then restarted it again. And again it was like that.

I raised for a return request. So technician came and checked. He analysed the product and said, yes it is defective.

Now, flipkart says, only replacement is possible. I do not want a replacement. I need a refund and also my mobile which i exchanged for.

Or credit all the refund in flipkart money itself, so that i can order for an other mobile.

Customer service is very bad in flipkart. On december 06th, when i spoke to flipkart executive, he said, for same day return, refund is possible.

Now an other executive says, it is not possible.

I ordered for hp laptop 15q-bu039tu.
But received different model which is hp 15-bs542tu
Its serial no cnd8071c71
Product no 2ey84pa#acj
My return request rejected three times already.
Please provide me a replacement for same.
Flipkart did not support me for replacement for my laptop.
Flipkart did not follow up my request in given time everytime.

I make a transaction for placing an order in flipkart on 7september. I amount is debited but the order is not placed. I call flipkart about this issue but they are not providing me any appropriate answer they just told me we are working on your concern wait till you get any email or text msg about this matter. I contacted bank about the transaction and they told me that transaction is done and already forwarded to the flipkart. I always use amazon for online purchases the service s of amazon was awesome now using flipkart i am thing why i use flipkart such a wrost experience.
Abhishek joshi
[protected]

On the last year i had ordered for a product and i got only an empty box with nothing on inside i have registered the complaint so many times but no good response from anyone. Please contact me. Its a request please call me in this number as soon as its possible i will wait for your call the number that i used to order its deactivated so that reasonably i am using a new number
+91 [protected]

My email id: [protected]@gmail.com
Mobile number: [protected]

I forgot my password and hence i used forgot button and then received otp on my mobile as well as email. Both are verified successfully. Then i typed my new password and clicked on submit.

But it was showing "unable to update new password please retry".

I have tried multiple times but still, i am facing this issue since many days. There no proper support i am getting from faqs.

I have ordered a mi full hd smart led tv on 2nd sept which was delivered to me on 6th sept. And i have taken appointment for demo/installation of the same on 7th sept. And taken half day leave from my office for that but your engineer for installation neither reached at home nor even call me. When i have called to your customer care executive regarding the issue. The customer care executive told me to wait till 12th sept. However the instructions has given by flipkart to install the tv within 48 hrs after delivery and the same will be completed on 8th sept.
I have planned installation of tv on weekends. I can't taken further leave from my office for that purpose.
If installation of tv will not done by 8th sept i am forced to return the tv.
You are requested to please look into the matter and arrange to install the tv by 8th sept.