Flipkart Complaints & Reviews

I have ordered Lloyd washing machine on 8th September 2018 and was to be delivered on 10th of September with Bajaj Finserve Card emi but till now not delivered and I am not able to cancel the order also. Gave complaint to flipkart many times but every time I call them they ask for 48 hours. On 1st October my first emi will come of the product which was not delivered to me.

Order ID : OD[protected]

My account is registered with flipkart with [protected]@yahoo.com email Id

Lenovo ideapad core i3 6th gen - (4 gb/1 tb hdd/dos) ip 320e laptop (15.6 inch, onyx black, 2.2 kg)

Bought lenova laptop order #od[protected]

Laptop shows fatal error, raised ticket with flipkart as they promised replacement in the listing, now its been 10 days, no response, they keep on cancelling technical visit rude customer service reps

Now they are asking go to lenova center we cant take responsibility, they are cheating my 25000

Today (18.09.2018) the delivery man gave delivery of the ordered product. Order no. Od[protected] invoice no. Fa agyd[protected]. After opening the packet to my surprise i find the flowing discrepancies:-
1) colour is orange instead of dark blue as i had selected & mentioned in the order.
2) the size ordered was 8x8 ft. Actual supply 7x6 ft. I'm in utter disgust. I had ordered another 2 mosquito net from flipkart & supply was as per order. That was supplied by neruti enterprise. The supply was exactly as per order. This discrepancy will hamper trust from customer.
Kindly inquire & let me know how will replace the defects
Thanks.
P. K. Chaudhuri mobile no [protected]. A-51 vip park, flat no.201 2nd floor kolkata-700101.

During the flash sale on 18 sept 2018 (12pm) realme 2 mobile has been added to my cart but immediately before my payment it has shown out of stock.

I am not at all happy with your service. Because once the item was added to the cart how can it be added to some other one to purchase.

This is complete cheating of customers.

Please do the needful

During the flash sale on 18 sept 2018 realme 2 (12pm) mobile has been added to my cart but immediately before my payment it has shown out of stock.

I am not at all happy with your service. Because once the item was added to the cart how can it be added to some other one to purchase.

This is complete cheating of customers.

Please have a look and resolve this

I have order poco f1 (Steel blue) during the flash sale on 5th sept 2018 and duluy paid for it. The package received states that phone is graphite black rather than steel blue. Further imei number of the product delivered is different from imei number on invoice. Surely a wrong product has been delivered to me and flipkart is not responding to my mails.

Since particular imei number has been invoiced to me, which has not been delivered to me, a mis use of imei number cant be denied.

I feel little disappointed as i paid for next day delivery and the package received is not what was ordered and paid for. I haven't received any revert from flipkart on my complaint. It has been 12 days since and i am facing inconvenience.

Dear sir,
I ordered a casio g shock watch worth rs.13495 order is - od[protected], but when i received the pack it was open and in the box instead of casio i received two old damaged watches of some other brand, now i m suffering from last 10days flipkart is not helping me,
My name - sandeep pareek
Mo-[protected]
Email - [protected]@gmail.com

They are rejecting my return request or can say they don't want to refund me. My money, what is my fault in this? My money and still they are not replying after giving fake item.

My transaction for flipkart is failed but amount is deducted from bank
My transaction details as follows:
Standard chartered bank account no. 270xxxx6167 for a purchase worth rs 8990 on 18/09/2018 payment gateway flipkart internet private limit
Kindly care on my request
Please confirm me exact position of my transaction
If my transaction is failed please return my amount to my account no

After several followup with flipkart, i going to brief the details
On 10th of sept. I purchased a new nokia 6.1 plus handset from flipkart. After some time used i found a hardware issue in that phone connecting port was not working properly and it was manufacturing defect. I raised a request for refund/replacement on 16th of sept. As per the 10 days policy by flipkart.
On 17th of sept. Around 6.30 pm technician has visited to my location and checked the problem, after necessary checking he found the problem and confirm me accordingly. After a while i called to flipkart for update me the status of the issue, i am very surprised and shocked to listen from flipkart that return request has been rejected as the said technician resolved the issue successfully and customer happy with the resolution. Simply they turned 180 degree, flipkart denied to replace/refund. Even i called to technician while ongoing call with flipkart (At 8.30 pm) with another phone, technician told me the same word what he confirmed me while attending the call in my location. Later flipkart provide me a number to complaint against the technical service provider[protected] but the number is also incorrect, in fact today i tried to call to said technician, but he is not pick up my calls. For your kind information last 24 hours i called at least 22 times to flipkart, simply they misguided and harassed me. For your kind information i raised the refund request as per the t&c of flipkart 10 days replacement policy

I have ordered boat nirvana headphones from flipkart, received defective product on arrival. I requested for return and refund, but flipkart refused return!! When i called up customer care, mr md azharuddin mentioned flipkart doesn't care if seller ships defective product and flipkart cannot accept return!!! Why does flipkart allow seller to ship defective products? So why did i buy from flipkart if i have to depend on seller?? Flipkart is cheating customers by allowing seller to ship defective product and then refuse the return!! Flipkart blocks negative reviews for such sellers and products as they take money from sellers for doing the same!!! Proof shown in the pics!

Hello sir/ma'am,

I have placed an order (Od[protected] on online shopping site for mobiles, electronics, furniture, grocery, lifestyle, books & more. Exclusive offers! On 10 sep 2018. Got an update for delivery date as 12 sep. Later on, got to know that due to some mishap happens with delivery boy order delivery is delayed. That's ok, sometime it happens. I started follow up with customer care and got to know that my order will be delivered by 17 sep 2018. I was very angry that my order delivery was going to be delayed by 5 days. I kept following with customer care on phone and twitter and was getting same reply every time that my order will be delivered by 17 sep.

Now today was 17th sep and today in the morning i called the customer support as i expected my order delivery, but customer support executive told me that they won't be deliver my product and asked me to cancel the order.

They asked me to place a new order. I denied to cancel the order as i have waited already for 5 days.

This type of phones is only available on flipkart. Also this product is coming with flash sale and went out of stock within a second. As they asked me to place a new order so today (17 sep), it was the sale day so i tried once again but unable to do that as it went out of stock.

Now they have my money since 10th sep 2018 and not delivering the product which they are liable to.

They are saying that in these type of rare scenarios, they can't do anything. I asked them to add same product in my cart as this is flash sale but they are denying for that as well.

Also, when i ordered this phone there was some hdfc bank offer was going on so i bought this phone inr 500 cheaper and now that offer has gone. Hypothetical, if i ordered a new phone today i would have paid 500 more for same product which i was getting cheaper earlier.

What a customer can do now? Flipkart stopped replying my mails & tweets. Showing unfair trades and complete negligence towards a customer.

Thanks,

Nishant tripathi

On august 16 we have received canon 285 camera package. When we open the parcel camera box seems like seal is already opened and pasted with the
Cellophane tape. We are shocked and once we open we see that only data cable and charger were available whereas camera and battery was missing. On the same day itself we called that courier guy and he told that he is not responsible for that and we have to contact customer care. We called customer care immediately and they raised complaint request as well but there were no proper response yet. After 2 business days we received email
That request is rejected.

We have attached what is my order and what is delivered to me, and your customer care saying is sir please wait for 20 september2018. Your company thinking customer are fool how could you my money hold 4 to 5 days in your company. My money is refund to my own account with interest. Otherwise i am going to consumer court.

Nishant
[protected]

I have bought micromax q450 through flipkart and my handset is not accepting any sim cards. I cannot make calls or connect to internet. I have visited the nearest micromax service centre [cosmocell karbela jn kollam kerala pin-691001]several times but they didnot give me a proper response. So i am submitting this complaint. Kindly replace my phone or get it repaired. Expecting a response.

Flipkart blocked my account with out prior notice

In my flipkart account i have a refund for my last order which is cancelled amount of 15000 and 150 as egv

I have only booked in last 6 months 4 mobiles and 2 tvs for personal and family use

Account mail id : anusha. T. [protected]@gmail.com
Account name : vikkiarora

Kindly unblock my account or refund my amount

Regards,
Dineshkumar,
[protected].

Sir,
I bought nokia 6.1plus from flipcart. Next day i complain flipcart helpline for display problem. They snd mobile engineer to check the phone. He checked the phone and he write problem is not solved. Next day i contact flipcart for problem. They spent my time 11sep to 18. At last they say to complain against nokia and hotstar app

I have placed the order realme2 mobile in flipkart on 11th sep amount has paid online and expected delivery date was 13th september but it was not delivered when i called flipkart they said me to wait up-to 18th september regarding this complaint there is no such mail reply from flipkart. And now today when i check in flipkart it shows 21sep. I called flipkart but they all give the same answers please wait... Seriously such a worst experience on flipkart and if i cancel the product also for refund process it will take time and after that time frame if amount is not credited in bank account flipkart will just share the arn number and will say to check with bank and bank will say to speak with flipkart only... This will be my last product on flipkart. I need my product should be delivered which i paid for it
Order id-od[protected].

I had earlier ordered for a mattress of specific size. But the received mattress was not as per my specifications. I requested for change but same size mattress was delivered which seemed to be used one.

Thereafter i had requested many times to cancel my order and refund the money (My earlier correspondence in this regard may be checked from inbox). Still no action is been taken. Last mail received stated that in several days my complaint will be resolved. I am surprised to see that instead of specific time duration, the company is using the term several days. What does that mean? Already the time for returning the product (If not acceptable) is running out (10days). The last day is 18.09.18. Thereafter who will be responsible.

You are hereby again requested to take an quick action in this regard and sort the problem.

Pls note have ordered the subject product, which reached our city and lazy courier person not attended for delivery, who called and said that the order has been cancelled. we do not know who has cancelled. now your message says that we have cancelled. sorry am regular purchaser, this makes bad impression on the flipkart because of the courier.

Product received without tags and now not able to return. Ordered a t-shirt from flipkart and received it without tags. Now when i am not happy with the product and want to return it, flipkart is denying to pickup without tags. I have original invoice. Call to customer care as well but no help. Do we need to make videos now while opening packages, to verify, in case of return?