| Address: 122002 |
| Website: www.flipkart.com |
Hi,
I was able to place the order easily yesterday during the flash sale and order was confirmed, and after some time i received a message that the order has been shipped. But now suddenly they cancelled my order. (Attached the screen shots). Amazingly i am flipkart plus user too, so this is how flipkart treats you.
When i called them to inquire about the cancellation, they are saying as bulk order was placed during the sale yesterday, so seller is not able to process all the orders. Thus we have cancelled your order, and they asked me to try my luck once again during the next sale. How can seller cancel the order, when it has already been shipped? (Attached is the shipment details)
I don't know, why are they making consumers fool, if they can't handle their seller and their software (Plaftorm). It should have displayed out of stock immediately and shouldn't have confirmed my order.
Flipkart, let me tell you on irctc everyday lakhs of tickets are being booked during tatkal, and i have never heard a single incidence that they have cancelled confirmed ticket or bulk order kind of blah blah stuff.
Flipkart is just making fun of it's consumers by creating sale hype and then cancelling the orders, so that the demand and supply mismatch is there.
I want the order to be placed again from flipkart's side and to be delivered as promised on 31st august.
My registered number is :[protected]
Oct 4, 2018
Complaint marked as Resolved
Flipkart customer support has been notified about the posted complaint.
Verified Support
Aug 31, 2018
Flipkart Customer Care's response We will revert on it.
Verified Support
Sep 02, 2018
Flipkart Customer Care's response We've interacted with the customer and apologized for the cancellation as it was placed under Bulk order cancellation, requested customer to place the order using their own accounts to who so ever customer is planning to gift the order, hence closing the complaint from our end.
Have they provided you any further resolution apart from refund?
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