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Flipkart Complaints & Reviews

2.8
Updated: Dec 15, 2025
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Flipkart reviews & complaints page 1549

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H
harsha naidu
from Bengaluru, Karnataka
May 8, 2018
Resolved
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Resolved

baby walker broke and collapsed

Address: Bangalore, Karnataka, 560038

Dear flipkart,

Attached details of my order and issues photo

On 19th march 2018 baby walker was delivered
Not even one month o[censored]sage the walker collapsed when my 7 months old son was walking in that
When i saw the broken part i was really shocked
It was sort of old plastic lock and sleeve which has almost deteriorated by time
Good that nothing happened to by kid

I...
+2 photos
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M
Mogal Imran ALI BAIG
from Mandya, Karnataka
May 8, 2018
Resolved
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Resolved

Address: Prakasam, Andhra Pradesh, 523316
Website: [email protected]

I had taken kodak 40inc led tv from flipkart and the display of tv is automatically changing the colours so i complaint to customer care they send technician and reinstall the tv and packed and he left. From 15march still my tv was not replaced and not refunding me. 7time my replacement request has been automatically cancelled by flipkart. So wat kind of process is going on ther they are cheating the customer
Jun 15, 2018
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
May 09, 2018
Flipkart Customer Care's response
Duplicate- IN[protected]
Issue already being handled under the above incident.
May 17, 2018
Updated by Mogal Imran ALI BAIG
Again I raise the request on 8may to day was 17 May still my problem was not resolved.
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    G
    Gautam anjan
    from Gagret, Himachal Pradesh
    May 7, 2018
    Resolved
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    Resolved

    Sir i was about to buy a game but when i was about to buy it from flipkart the payment became successful but the package wasnt ordered. Now iam in great trouble. Usually i trusted flipkart very much. I tried to use help centre in the app and called them but their call didn't came in till now its about 2 hours from the time when i called them. Please help me i didnt expected such a glitch in the flipkart app.
    Jun 19, 2018
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    May 08, 2018
    Flipkart Customer Care's response
    We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
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      N
      Navneeth Parthasarathy
      from Bengaluru, Karnataka
      May 7, 2018
      Resolved
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      Resolved

      Address: 560087

      OD[protected]

      The above order id has been misrouted within same city. I had opted for faster next day delivery by paying Rs 70 since the package was urgent for me but while tracking the order found that it was misrouted within same city. Please deliver my order asap. Disappointed with Flip kart. I am attaching the screenshot of the tracking status. I have never faced these issues before but disappointed that I wanted the product badly it got misrouted within same city. Never expected this from flipkart
      +1 photos
      Jun 9, 2018
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      May 09, 2018
      Flipkart Customer Care's response
      We will revert on it.
      Did Flipkart resolved ur problem??
      Going through similar situation...
      Kindly reply
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        A
        AjeetChaubey
        from Siliguri, West Bengal
        May 7, 2018
        Resolved
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        Resolved

        Address: Kolkata, West Bengal
        Website: FlipKart

        I have ordered for a specific mobile cover of rs.298/- but a different product of poor quality has been delivered on 15th of april 2018. I immediately requested for return of the product as it was not matching my requirement and also the product was defective one and not compatible of that much price. But my replacement request was cancelled without any information to me by end of 10th day and on 11th day the seller is asking money from me for the same product which was not desired and of poor and cheap quality.

        Today again i informed the seller to collect the product from me and cancel the order as i am not responsible for the payment of rs.298/- for a product of rs.100/- merely.
        Jun 21, 2018
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        May 01, 2018
        Enakshi Bhattacharya's response
        Refund problem due to my wrong bank Account no
        Verified Support
        May 07, 2018
        Flipkart Customer Care's response
        We will revert on it.
        Verified Support
        May 17, 2018
        Flipkart Customer Care's response
        customer has raised the issue with regards to the defective product and poor quality product as we have interacted with the customer and we have escalated this issue to the relevant team and seller has refunded the amount to customer and same has been confirmed by the customer hence closing the complaint from our end.
        Wrong Account no due to my refund problem is not solved.kindly pay attention for this matter.
        With reguards
        Enakshi Bhattacharya
        Ref Invoice no S_S[protected] dt 22/4/18
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          V
          vawani sankar naik
          from Bengaluru, Karnataka
          May 7, 2018
          Resolved
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          Resolved

          Address: Bangalore, Karnataka

          Hi all,

          I had purchased this ac on 18 and i raised return on same date due to ac not cooling and doing much noise as well as received one different part which is not seen in picture.

          Engineer also visited and he has given a report as mentioned the same. But still no one is coming for return back. And i have called more than 40 times, they are just saying it will be resolve today always.

          Still i am waiting for the same. Do the needful asap else i will go for consumer court.

          Thanks & regards,
          Vawani naik
          [protected]
          [protected]
          Jun 25, 2018
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          May 07, 2018
          Flipkart Customer Care's response
          We will revert on it.
          May 07, 2018
          Updated by vawani sankar naik
          Hi Team,

          Can you please call me 10 am to 12pm tomorrow.

          Regards,
          Vawani
          May 09, 2018
          Updated by vawani sankar naik
          Hi All,

          I have not received any update yet.
          Who is looking this issue ? Resolve this issue ASAP.

          Regards,
          Vawani
          [protected]
          [protected]
          May 10, 2018
          Updated by vawani sankar naik
          Who is this ### taking care this issue?
          May 16, 2018
          Updated by vawani sankar naik
          When it will be resolved? Who is looking into this issue?

          Regards,
          Vawani
          Verified Support
          May 24, 2018
          Flipkart Customer Care's response
          Customer was facing multiple issues with the product.

          The product was picked up and refund is completed. Confirmed the same from the customer. Email sent confirming the refund. Hence, closing the case.
          Im order samsung glaxay on nxt (64). First time they cancelled my order for courier partner
          Of flipkart

          Im order it again this also cancelled for seller

          In case this model is available in amazon I'll get it easily within 2 r 3 days

          I'll never support filpkart for this worst service

          blue star portable ac - Comment #3089366 - Image #0
          blue star portable ac - Comment #3089366 - Image #1
          I have been trying to buy the redmi note 5 pro in the last 3 to 4 flash sale in Flipkart. Everytime I try paying for the phone the payment hold for few seconds and the product goes out of stock. Every damn time!! Flipkart is Very annoying and unreliable side.
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            V
            vijaykuthi
            from Mumbai, Maharashtra
            May 7, 2018
            Resolved
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            Resolved

            Address: 122505

            Issue is i had ordered one school bag for my kid via flipkart and it was cash on delivery when i clicked on cash on delivery it went blank and i could not see the product in my cart so i did again and it was done then. When courier guy reached at my door step i found he was carry two bags in one packet and i asked him i need only one he said you can take either both or none and then advised to take two then go for return policy via internet and said i will come again to get it picked but i cant give you one or cancel one. I did the same paid for two and then went for return policy in flipkart i found some issues in filling the details so i calledup customer care where they said they cant return the bag as it is mentioned it can be replaced but cant return. I am saying if i had to go for two bags it could have clicked in qty rather than to go again to purchase it twice. It was an technical issue then why should i bear the expense. may be it could have happened intentionally or unintentionally from your side to bridge the sales gap. So i want that product to return how you do it i dont know but i dont want to keep these two bags.
            Jun 21, 2018
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            May 09, 2018
            Flipkart Customer Care's response
            We will revert on it.
            Verified Support
            May 18, 2018
            Flipkart Customer Care's response
            customer has raised the issue with regards to the product as he has ordered for pack of 2 wanted to return 1 quantity as we have interacted with the customer and we have raised the issue to the concerned team and seller has provided refund to customer and the same has been confirmed by the customer hence closing the complaint from our end.
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              R
              rk2812
              from Noida, Uttar Pradesh
              May 7, 2018
              Resolved
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              Resolved

              Address: New Delhi, Delhi, 110001
              Website: WWW.flipkart.com

              An order was placed on 21st dec 2016 on flipkart for samsung galaxy s4 (Deep black, 16gb), order no-od[protected]. Payment of rs 18970/- was made through credit card. The product was delivered on 28th dec 2016. Due to charging issue the samsung mobile phone was taken to samsung authorized service center in noida on nov 2017. It was told to me by the service center that it's an old phone, in service since 15th may 2015 with airtel no-[protected], hence it is out of warranty.
              The same was conveyed to flipkart through email. There is a lot of email communication between me and flipkart. Flipkart agrees to pick up the phone but didn't. Now they have blocked the email mentioning email address, not in service.
              Flipkart immediately must compensate me for supplying an old used mobile phone to me.
              Jun 9, 2018
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              May 07, 2018
              Flipkart Customer Care's response
              We will revert on it.
              When i try to change the password after completion of whole process it says update unsuccessful try after some time

              mail id : [protected]@gmail.com
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                R
                Ravim1210
                from Baramati, Maharashtra
                May 7, 2018
                Resolved
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                Resolved

                Address: Thane, Maharashtra, 401209

                I have ordered 32 inch thomson smart led tv and it is not working from 9th day of the purchase. I raise a replacement request on 29th april, and they have given me time to replace it by 5th may and nothing happened till 5th.

                But when i called customer care, they are keep giving me new time everyday.

                I called customer care twice in a everyday and they keep saying it will be done tomorrow and when tomorrow come, that say sorry for the delay and provide another timeline.
                Jun 9, 2018
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                May 07, 2018
                Flipkart Customer Care's response
                We will revert on it.
                I Purchased AMBRANE Power Bank On 7th April . IT'S Not Working, Easy Return Policy Offer expired . I Have All The Invoice And Bill . 2 years warranty available on this product . I complaint to the flip cart customer care but they are not responsind
                Sir, today i have ordered alcatel tab for Rs, 6999.00 . money debited from my account but order not placed. pls clarify whether my money refunded or not.
                (mathewsam.[protected]@gmail.com) cell:[protected]
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                  P
                  Parth Malik
                  from Delhi, Delhi
                  May 7, 2018
                  Resolved
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                  Resolved

                  Address: New Delhi, Delhi, 110052
                  Website: Www.flipkart.com

                  Pkart..in my opinion you are the worst company in the world. This
                  Opinion is only based on my last experience with you. When i ordered i
                  Phone 8plus 64gb space grey on 29th of april for which i made a payment
                  From my credit card and the expected delivery date was 4th of may 2018.
                  After waiting for 7 days i got notification that my order has got
                  Cancelled from the supplier. And after that i have not received the payment
                  Back yet. You have used my money for 7 days. And coz of that i m unable to
                  Make any other transaction from my card. If i will not recieved it by today
                  I will file a case for the same.
                  Jun 12, 2018
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Apr 30, 2018
                  Uttam sir's response
                  Online show they delevirey 1 quantity but in bill show 2 quantity and their price
                  Verified Support
                  May 07, 2018
                  Flipkart Customer Care's response
                  We will revert on it.
                  Verified Support
                  May 11, 2018
                  Flipkart Customer Care's response
                  Customer complain was his order got cancelled and refund is also not provided so apologized and info given order cancelled from seller's end, also informed that refund is also completed after checking the refund status which is completed back to source, customer agreed and closed the complaint from our end.
                  I got a call from flipkart regarding my complaint no.cited above telling me that you will get back within 24 hrs but it is now more than 48 hrs & no response from your end. Can you kindly take immediate action as soon as possible. Thnx
                  I want to cancel my replacement request with order ID OD[protected] as the product is absolutely fine and don't want to replace it so please cancel the replacement request.
                  Mistake is made on level or slip in which the name, address, amount is mention, they show 2 quantity and price of 2quantity is 718 but packet one quantity
                  My power bank not working properly
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                    V
                    Vivek Panna
                    from Samastipur, Bihar
                    May 7, 2018
                    Resolved
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                    Resolved

                    Address: Ranchi, Jharkhand, 834002
                    Website: www.flipkart.com

                    Pre-ordered asus zenfone max pro m1.
                    This product is missing in 'my orders' section. My account has been debited by 12999.. Still confused whether it will be delivered or not.. Is this a fraud?
                    Is asus and flipkart are playing fraud game with the consumers? Order placed information was shared on my flipkart account but was removed and there is no evidence of orders placed on flipkart.
                    +1 photos
                    Jun 20, 2018
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    May 07, 2018
                    Flipkart Customer Care's response
                    We will revert on it.
                    Verified Support
                    May 14, 2018
                    Flipkart Customer Care's response
                    We have interacted with the customer and customer confirmed the order is delivered.
                    Closing the case from our end.
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                      D
                      dharmandar
                      from Mohali, Punjab
                      May 7, 2018
                      Resolved
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                      Resolved

                      Address: Mohali, Punjab, 160055
                      Website: www.flipkart.com

                      Hey, i
                      Had ordered a ram on flipkart.com worth rs. 4888.00 inr, they delivered a wrong product in my package.

                      They sent me an electric water warmer bag which is not usable for me. I complaint to their customer support many times and each time they generates return pickup but no one comes for picking up wrong product and each time they just cancel the request.

                      I had requested more than 7 times for product return and for my refund but they are always saying that first we will pickup the product than we will do refund.
                      No one coming for pickup product and flipkart not refunding my amount.

                      I am tired to give call to their customer care support and each time they repeat same process, they sent me wrong product they are doing online fraud and they are not refunding my amount.

                      Kindly help me to get back my hard earn money and give me required punishment for this fraud. Order id: od[protected] i have attached invoice. Thank you regards dharmandar [protected]
                      +1 photos
                      May 10, 2018
                      Complaint marked as Resolved 
                      I just contacted their support more than 4 times in a day and I repeated this step.more than 15 days. After that I applied for consumer forum. I do not know what works for me consumer forum or contacting support more than 4 times in a day
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      May 07, 2018
                      Flipkart Customer Care's response
                      We will revert on it.
                      Verified Support
                      May 10, 2018
                      Flipkart Customer Care's response
                      We have interacted with the customer and informed the seller and refunded the amount. Hence closing the case from our end.
                      May 10, 2018
                      Updated by dharmandar
                      Thank you consumer complaints for support
                      They are just blaming each other and not refunding my amount, pickup boy not coming, customer support saying seller has cancelled we can just initiate request in between whole ### my amount is stucked
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                        H
                        Harsh Kotadiya
                        from Bhopal, Madhya Pradesh
                        May 6, 2018
                        Resolved
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                        Resolved

                        Address: Rajkot, Gujarat, 360311
                        Website: please give order on time

                        I order a fountain ball for my fountain and i placed order before 1 week and the estimate time of delivery is within in a week and i complain in customer care they told that you will get it after five days of estimate time of delivery i am having a big trust on flipkart but i knew at this order that the flipkart is not the best app for ordering an order
                        Jun 21, 2018
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        May 07, 2018
                        Flipkart Customer Care's response
                        We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected]
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                          B
                          Baurai
                          from Patiala, Punjab
                          May 6, 2018
                          Resolved
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                          Resolved

                          Address: New Delhi, Delhi, 110059

                          You delivery executive called me to today and asked me to come out of my building and should receive order from where he is standing. I line on 4th floor. I told him that i can come downstairs i am not well.. Your delivery executive started shouting and threatening me started talking to me rudely.. He said tujhse lena hai to le nahi to bhad me ja.. Really... You guys hire illiterate and unprofessional people to deliver products to female customers.. I don’t even feel safe to order from flipkart now. I don’t want any delivery executive to deliver to product because i don’t feel safe.. I want my money to be refunded. And after this i will not order anything from flipkart and will make sure no one from my family do that.
                          Tracking id fmpp[protected]
                          Jun 8, 2018
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          May 07, 2018
                          Flipkart Customer Care's response
                          We will revert on it.
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                            M
                            mohdadnan86
                            from Noida, Uttar Pradesh
                            May 6, 2018
                            Resolved
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                            Resolved

                            Address: Rampur, Uttar Pradesh, 244901

                            I live in uttar pradesh from rampur i purchased some e-gift voucher for rs 10000 &3000&1000 total 14000 from flipkart but after 2 days when i was using the voucher i found that the voucher has no balance... Then i called at flipkart customer care they told me that someone else has used the voucher who lives in bihar.. Also show my flipkart has 2 number in same email attachment in 1 account the fraud case is not solved by flipkart yet.. I want my money back.. Flipkart or you solved my problem or i had bad action to you
                            +1 photos
                            Jun 12, 2018
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            May 07, 2018
                            Flipkart Customer Care's response
                            We will revert on it.
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                              A
                              Anshuman Mahajan
                              from Jammu, Jammu and Kashmir
                              May 5, 2018
                              Resolved
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                              Resolved

                              Address: 180010

                              I order data cable from flipkart but their courier service e kart logistics doesnt take any initiative to deliver my order. I also made 3-4 calls in flipkart customer service. But they said that we make re delivery. Till now i didn't get my oder. Very bad service. N ot happy with their courier service. P please its a humble request to you deliver my product as soon as possible
                              Jun 17, 2018
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              May 07, 2018
                              Flipkart Customer Care's response
                              We will revert on it.
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                                D
                                Dashrath Singh Shekhawat
                                from Pune, Maharashtra
                                May 5, 2018
                                Resolved
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                                Resolved

                                Address: 411028
                                Website: www.flipkart.com

                                Hi, i recently bought redmi 5 3gb 32 gb. I was facing hanging issue so i raise a complaint for this. Flipkart arranged a technician visit and technician said you need to update your software and you issue will be resolved. He kept my phone for update and went. Once it got updated then also it was behaving same. I again called to flipkart and asked for replacement of this product. He requested and faced some technical issue at backend and asked me to wait for some time. Now after 4 days, they are asking me to visit service centre and denying to make a return request. Why, same thing they can ask me before 4 days also. And why they are denying where there is return policy for it. Last moment, they are denying for replacement. You engaged me in all these for 10 days and now tomorrow once again i will call you then you may deny by saying that now you already spent 10 days, now we can't do anything. Now you are asking me to keep this faulty product.
                                Jun 11, 2018
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                May 05, 2018
                                Updated by Dashrath Singh Shekhawat
                                OD[protected]
                                Verified Support
                                May 07, 2018
                                Flipkart Customer Care's response
                                We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected]
                                Hi, I have bought Redme 5a and I have received this today on 6th may 18. After all the set up and charging the phone the phone has heating issues. The phone is heating a lot. When I called the customer service they told me to follow some troubleshooting steps, and their executive don't know how to speak they are very rude. First I don't understand a new phone received an hour before and u need to do the troubleshooting that proves that you don't trust your products. And they are not ready to replace it. Is this a joke?
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                                  L
                                  lalitmborole
                                  from Mumbai, Maharashtra
                                  May 5, 2018
                                  Resolved
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                                  Resolved

                                  Address: Jalgaon, Maharashtra, 425201
                                  Website: FLIPKART

                                  I have place order for panasonic eluga mobile battery. I have received my order on 03rd of may 2018, when i have opened the parcel, i found that, instead of panasonic it have samsung, used and defective battery. Immediately i have filled return request, but flipkart representative refuse to take battery back by mentioning that wrong specification given. Again i spoke with flipkart customer care representative on 04th may 2018, they have filled online return request for the same, but again today i. E on 05th may 2018, pick up person of flipkart has refuse to take it.

                                  Requesting you kindly look into and do the needfull.
                                  Jun 20, 2018
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  May 07, 2018
                                  Flipkart Customer Care's response
                                  We will revert on it.
                                  Verified Support
                                  May 13, 2018
                                  Flipkart Customer Care's response
                                  Customer complain was he got a different brand product, so apologized and provided refund on behalf of seller, refund completed and closed the complain from our end.
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                                    Prateek Ilwadhi
                                    from Noida, Uttar Pradesh
                                    May 5, 2018
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                                    Address: 411041
                                    Website: www.flipkart.com

                                    Flipkart hire cheap and unprofessional services to get the orders delivered for their customers and secondly flipkart customer service executives are uneducated they dont understand hindi nor they understand english they just listen to you to reply.

                                    Bad Service along bad customer servie.
                                    May 05, 2018
                                    Updated by Prateek Ilwadhi
                                    i called flipkart 7 times and they hung up on me i asked them to connect me to a manager no body transferred me to a manager as they were following their protocol from executive to senion executive and then they will connect to a manager which they never did.
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                                      S
                                      sanjay kumar singh1
                                      from Dimapur, Assam
                                      May 5, 2018
                                      Resolved
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                                      Resolved

                                      Hello
                                      Sir/madam
                                      I booked reebook shoes on flipkart. Order id-od[protected], product delivey other brand, i opened box courier boy was there. Courier boy said to me return the order. I returened the order 4 times but flipkart rejecet my order all time. I talk customer representive he said to me i lodged the complain and i got the message some time your return request rejected.
                                      Please help me sir
                                      Name sanjay singh
                                      Cell no-[protected]
                                      Jun 19, 2018
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      May 07, 2018
                                      Flipkart Customer Care's response
                                      We will revert on it.
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