Flipkart Complaints & Reviews

This is in reference to my order no. Od[protected] placed on 27th april, 2018. The order was for cannon eos 1300d quantity 2 for r/s. 24, 534.00 each, total= r/s. 49, 068

I am going through a torturous experience shopping from flipkart.

The order was placed on 27th and what i recieved on 29th was only 1 quantity, the second item was missing and the 1 quantity received had its seal broken

Immediately, i placed the replacement request on 29th april, 2018 and i recieved a mail back from flipkart on 4th may, 2018 confirming the replacement on 8th may.

Then i was supposed to get replacement by 8th may which showed out for delivery on 8th may and then it got undelivered on the promised date and then it got delivered on 11th may and the replacement which i recieved, i made the delivery boy open the product and the product i recieved was also seal broken, both of them and it was clearly mentioned that do not accept if the seal is broken i have also recorded and attached the video as well and i returned the item because of the seal broken and raised an request for the return and now the seller is cancelling my return request stating that the return policy was valid till 9th may if the item is getting delivered to me on 11 may how can i raise the return request before

I spoke to customer care atleast 100s of time many times i have raised the issue.. Everytime they r saying that the issue is being looked upon by concerned time but its just extending day by day. And now when i was already getting a replacement for the missing item i am being asked about that if the item was missing also or not to give my refund what kind of services u provide when already u were giving me seal broken products what was the basis for that then.

These products i wanted to gift somebody the date is already gone now i no more even need the product atleast give my refund now r/s 50k is not less.

Please look into the matter i cannot accept the products with its seal broken and cannot wait for endless days, calling flipkart customer care everyday

I placed order for iphone x on 13 may 2018 and recieved it on 14 may 18... I am cheated by flipkart as they have delivered defective iphone... It was dead out of box and when i asked for replacement they have told me to go to service center and get doa certificate from there... And when i went to service center they told that they will open the product and repair phone... And they never issue doa... It is issued by seller and here seller is flipkart... Flipkart is asking for time till 26 may for resolution... I have been feeling cheated

Order id-od[protected]
Return id-[protected]
I placed a order on 13/05/2018 on 8am and received a faulty product on 14/05/2018 7pm. I ordered a yu yureka 2 64gb gold variant which is faulty and false. There is big defect in its hardware and software. It's sim tray is jammed and damaged by which i am not able to insert a sim in a mobile & its google play services are disabled. I have taken the mobile to its company service center within when i received the mobile where they denied me the services because the mobile was faulty in both sections hardware and software. I am feeling cheated now because flipkart quality assurance check and seller has done a fraud with me. I request flipkart to initiate my refund within no time or else i have to filled a legal action for unfair trade practices & such a mental agony through which i suffered.

I have ordered Luminous Tough X Battery Inverted AN an inverter trolley which is sold by "White Collar Traders"
I have order this on[protected] my Order Id - OD[protected]
Invoice No.:FABQ0N[protected]

After delivering I did not find battery in the packed product. Just plates all six sides to arrange as trolley, and I paid the shipping charges as well. I do not find any customer service no. in the Bill from the Seller at least to contact and ask for it.This made me to complaint. I have ordered Air Conditioner in Flip cart along with that I ordered this.

Resolution:I'm requesting for refund of my money as I'm not satisfied with particular Seller "White Collar Traders".

I always shop through Flipcart with lots of believe, Hoping for the resolution of my Problem.

The mobile purchase for flipkart first time giving
speaker complaint seller is replace the mobile
but replace mobile damaged for touch screen
I have complaint for Flipkart my ruturn the damage mobile
customer care is not responding properly
This is very bad to e-commerce website
10days return policy not follow by seller & Flipkart
But customer is very carefully buy only one on E-commerce website.
Thanks you
Regard
sakthivel.J

I placed an order on flipkart on 14th may, '18 at around 19:30 for 1) plum chamomile and white tea toner and 2) plum tan busters combo - a total of rs. 721/- i used my debit card, added details, and the app added the otp. I have a message of deduction from axis bank to flipkart. But, the order was not placed. I have checked "my orders" list on the app. The products still appear on the cart. They are asking for a payment again. They should revert the amount or deliver the products.
(From axis bank: info: pur/flipkart internet pvt/[protected]/flipkart internet pvt/seq no 921332.)

I ordered midea ac order id - od[protected] from flipkart on 30 april, 2018. I received different models for indoor and outdoor unit. I complained for same on 8 may, the day technician visited to install ac. Today is 14 may, 2018 and no response from flipkart. They have held my capital of inr 21000 without providing proper service and complaint resolution. They are telling me that they will replace ac by 30 may, 2018. Summer will be ended by that period and till then i will have to suffer from highest summer temperatures of may. I am unable to buy other ac as flipkart has held my capital. That is one of the worst consumer experience ever.

Sir iam venkat i will retuns two peter england pants for 20 days back but i don"t received any refund amount so please check the my problem alredy i will pay last month EMI amonut cut my account when we will refund my money and how many money pay next month EMI i dont now so please check my account details and please coporative my problems
thanking u

venkat
[protected]

I give the order & payment also on online, after some days i received a tv but faulty unit. So i give a complain & tell about this. I received a good reply. Flipcart say i change the product very shortly... But last 1.5 month are go & not received tv & not give a response by flipcart. I follow much time but not a ggod reply... I want to a replacement against faulty product or i want a return my payment...
Really a bad customer servise &no response provised by flipcart

Mi led 32", order id - od[protected]
Name - rakesh shantilal patel
Mob no - [protected], [protected]

I ordered Asus Zenfone max pro M1 with exchange, firstly the pick up guy refused to take the old phone saying it was "body damage", I tried to convince him that it was a used phone and naturally it would have some scratches, but he sited company policy and stuff to which I said ok, leave it i will pay you the difference and deliver the phone to me. Now once again this great company policy was sited and he refused to deliver the phone and took it back.
Flipkart you seriously need to consider this issue as I am sure lot of people must be facing the same. Now you expect me to order this phone again and wait for 15 days !!. This is so absurd and illogical company policy

I order a company phone, and had put my home address as the shipping address. Flipkart does not allow one to change the billing address, when i requested them to change it, they said that's not our policy. They refuse to let me change the address.

Please can i get help with this.

My number is [protected]
Order number is od[protected] and od[protected]

Hi team

On may11 i ordered matrix hair serum which costs 220+20 delivery charge total 240inr. The money was deducted from the bank and order was not successful with txn id:tx[protected]. Worst customer support, simply disconnecting the call saying all agents are busy kindly check this.
Thanks
Boni durgaprasad
Registered ph:[protected]

Ordered qty : 1 item for eureka water purifier, but have received qty : 2.

Please note that on 8 may, i transacted for eureka water purifier and due to payment issue, payment happened twice via credit card.

Please check that i have tried payment 4 times, due to which payment happened twice.

Please take back/ return one eureka forbes water purifier.
Date of transaction : 8 may
Date of delivery : 12 may

Od[protected].

Am tamizhchelvan from chennai, i had applied for supervisor post in flipkart through olx. I got an offer letter and appointment letter from flipkart team aryan and binod heading the team promised me of job, they said uniform charge 1500 and they took 4500rs online payment from me in the month of december-2017. But after paying 4500rs they were supposed to call back for joining. After they are said pay the amt courier charges 2300rs then you are joining. After my payment is done their mobile number was in switched off, no call from their side for clarification or the refund. Some images have to attach below for your clarification. They are cheats many persons via olx so kindly look about this.

I was ordering oppo f3 plus from your website at that time the price was 14990 inr but in the cart the price was 18990 inr... When i saw this i contacted ur customer care and communicated with sitaram he told me u can file a complaint and you have to pay 18990 only but i have the proof that the price was 14990 and then they changed to 18990... This is how you cheat with your loyal customers.. This is a shame for such a organisation... I wan strict action to be taken against him and the company for doing this.. I was planning to gift that phone to my mother yesterday on mothers day but they did this to me i want a reason and a new phone (Oppo f3 plus) as an apology...

I had purchased a vu 55 inch tv vide order no. Od[protected] on[protected], having invoice no.#faaa3q[protected] dated[protected], sold by consulting rooms pvt. Ltd., bangalore
Along with this i had also purchased an extended warranty 2 year by flipkart protect vide order no. Od[protected] dated[protected], having invoice no. #0xvw[protected] dated[protected], sold by jeeves consumer services pvt. Ltd., bangalore.

The tv has developed a problem of vertical black lines on the screen. This is a serious problem and i wish to have my tv replaced.

Hi,
I have tried to login with my credentials, however i have forgotten my passwords. Hence, i have tried to change the password. While clicking the it does not open the next page.
Try to register with the same no to login, however it does not help me to register. It is showing that the account is already registered. Please help i want to login to this app.

On your side, i have missing parts and seal broken redmi 5a mobile that deliverd... The issue has not been resolved yet and my flipkart account three days to login can not be reached, which has been registered three times in its issue not yet solved.in my account, 10, 000 rupees are added to the flipkart account... Which i want to shopping, which i can not do...
Login detail
Malav. [protected]@gmail.com
[protected]
Pushpendra

I ordered an intex irist smartwatch on 10 may and it was delivered to me on 11th may. I ordered it because i was having an exam on 11th and i needed it. Before the exam it was delivered so i was happy but when i opened it, my level of anger was at top as the box was having every accessory except the watch. It was very disappointing and at the last moment when i was ready to go for my exam. The box was heavy as it was having all the accessories and the packaging was also heavy. It doesn't seems that it would be ab empty box. I don't know that it was a mistake or someone did it willingly but my experience was very bad. I immediately went to the market and bought some other brand watch and went for my exam.

When i returned i dropped an email to flipkart stating all this and they filed a return request and they are giving me a replacement even i stated that i want a refund not a replacement as i have bought it from outside. What will i do with the replacament when you people are not able to give services on time. I do not want replacement, kindly cancel it. I'll not take a replacement.

This was worst customer service provided by flipkart. If i'm not getting what i wanted then seriously you are losing a customer and many more.

The subjected product is not as described in flipkart product category. It claims to be an air cooler but doesn't give cool air at all. I called to customer career asking for exchange but was refused and they advised only replacement would be possible and i asked to log the replacement request. I had been following up with the replacement request since 10 days and the status says technician visit scheduled and it is being rescheduled for every 2 days just by pushing out the date.