Flipkart Complaints & Reviews

Hi,

Recently through flipkart i brought a bed.. Which is cost me 17k.. They sent home delivery it package they missed few parts plywood sheets they missed. I am trying to return this product from last one month but they are rejecting the return request by saying customer not happy.. I call more then 15 times to customer care still they are saying will reslove soon but it's not happening.. It seems i water my 17k. So please do needful.

Thanks
Sreekanth

I bought a redmi note 5 on 7 may when i inserted my sim in my phone. It will not working properly. Anything i will open 1st it will show black screen then it will open why it is a new phone.
I want my product replace or return my money.
When i play music from any app song timing always show 30-40 min.
I said to a technician but he just ignored my problem now tell me what should i have to do...

Product id :od[protected]

This is annoying. I have ordered this tv on 5th may. Now the replacement will happen on 29th may i. E. 22 days after i paid money and ordered the tv.

This is very disturbing and not at all accepted. I want to escalate this issue to highest level.
Please let m eknow whom should i contact to resolve it.

My contact - [protected]
Email - vats. [protected]@gmail.com

I had ordered a phone google pixel 2 xl on 21 january 2018, with an offer to get 10000 cash back on hdfc credit card payment. However even after making payment with credit card of hdfc bank still i received no callback in my account even after 90 days. On complaining the same to flipkart they said they have credited the cashback but i haven't received the same in my account.

It's a matter of 10000 rupees.

Today I ordered a mobile Redmi note 5 pro priced at Rs 14999 . The order had been placed and I had received confirmation sms notification regarding the same. But at 7:53PM the order got automatically cancelled with no proper explanation what so ever. This should be purely considered as Breach of Contract ! Thanks and Regards Jay chaturvedi
[protected]@gmail.com

I have ordered sofa and I got 1 product missing while they delivered the goods...and I put replacement for my order and no persons has come and collect the parcel from us..I immediately want to know the status about my replacement...when u can give the replacement?? I have contact you many times but the customer care service is busy from last 2 days...need ur prominent reply...

Complaint made[protected]

I am trying to make a purchase using a debit card. This is a card I have used with Flipkart many times before and am using with other vendors (eg Amazon) regularly. I received the message "transaction was declined on the basis of risk checks" (see attached screen print).
Please advise how to clear this, so that I can make payments as before.
I wish to make a purchase.

I...

Hii,
I had ordered an item on flipkart on[protected] and same got shipped on[protected] but could not get it till now.. Neither i can track the same.. When i contacted customer care on 4th, they say u will get a call back, i didn't get the same. Today when i enquired about my product on the helpline number, the executive said wait 24hrs it's happend it by thrice still i did not receive my product and they are not help me.. and said plz cancel your product and rebook it as suggested Is it the behaviour with a customer? Is it the the way to deal with a customer? I am really depressed with flipkart. Kindly note i will not be using flipkart anymore and tell my associates also not to deal with flipkart.

Hi,

I ordered an insect killer from flipkart and they delivered a different product. I again ordered for replacement and again i got a different product that too defective. When i called them for refund again they said its already 10 days now as it was 11th day (I was out of station for few days) and now we cannot accept your request.

Even though i was out of station but since the product was a different product altogether i expected them to take my request.

Also their customer service centre denied me any escalation email ids.

Order no : od[protected]

First, the delivery man called me. I went and took my bags and gave him rs.1350
The total worth given in flipcart is rs.1321along with delivery charges.
I told him to give the remaining. He searched his bag. So i went to keep the products inside my home. While i returning to get the remaining amount, he gone somewhere else by cheating me. Then i called him through phone. He didnt answered me. I want my amount back.

I ordered a kurta set from flipkart for rs 602 in a large size. On just getting the delivery i found the size to be big and hence sought a smaller size. But on trying to create an exchange figured out that only refund option is showing. I checked the item for stock and the same seller is selling it in all the sizes but at almost thrice the price around 1600. On just getting the delivery, i contacted custoner care to solve my issue of getting an exchange anf not a refund but they were useless. This is cheating the customers by increasing the price and not allowing an exchange so that now the customer has to place a fresh order at thrice the amount that too on just getting the delivery and no delay on the end of customer. Such cheaters!

I ordered Steelbird AIR SBA1 helmet, color matt black, size 580 mm on 07/05/2018. Order ID: OD[protected]. I got the helmet delivered on 16/05/2018. However, the helmet is white in color when my order was matt black. Even the invoice that came with the packing tells product detail as Steelbird AIR SBA-1 series matt black. I am attaching images of both the helmet and the invoice here with the complaint for reference.

I want to reactivate my account...
My emailid :[protected]@gmail.com
Please do it fast..
Please contact me as early as possible..
I want to order one item so i request u to
Contact me through my email i'd
It doesn't showing me to reactivate my account. I am not satisfied with your services flipkart... For some people they are not showing an option of reactiving an flipkart account

I had bought sony ps4 pro 1 tb on january this year. I purchased it online from flipkart.com. Now my console has stopped working and when i approached the service centre, they say the warranty will not be honored as the dealer "micromini" is not an authorised dealer. Raised a concern with sony india and they also said the same. The mrp on the box is for rs. 32700/- now i am unable to claim the warranty, even though flipkart assured that their invoice is enough to claim the warranty. The dealer is also unable to reach and sony india refuses to help.

Hi. On 13th may i purchased google pixel 2 from hdfc debit card and then on 14th may i got to know that i will not get any cash back on debit card then i contacted flipkart customer care team and the adviser told me that i can cancel the order as i've not received the phone so i did the same. After cancelling the phone i got a text from flipkart that my order has been cancelled and also on my flipkart account refund status was showing as i got the text from flipkart so i was sure i will get my refund so i ordered the new phone again on 14th may morning with my credit card to get the cash back as advised by the flipkart customer care team.
Then on 14th may evening i got a phone from flipkart and i thought as previous order was cancelled so it's my new ordered phone and delivery boy confirmed the same he said that order is paid so i took the delivery however after few hours i checked my flipkart account and i saw me cancelled order was showing delivered status and my new phone delivery was also showing shipping status.
I was shocked and i didn't want to face any hassle so i contacted again flipkart team for the same and flipkart adviser assured me that i don't need to worry as on their system the status for 1st phone is showing return status so he said a guy will come to pick the 1st phone on 15th may and i'll get my phone as i've ordered the phone again from credit card.
I trust that guy and on 15th may i got my 2nd phone from flipkart and then i contacted again flipkart to know when will flipkart pick the 1st phone from my home and about the refund process and now flipkart refusing to give refund as they are claiming that i've received both the phone and you can't return this now. I have done everything with the assistance of flipkart customer care team and it seems even they don't know about their policy.
This is unacceptable and i will go further for this as i can't afford 2phone and if flipkart would not provide then i will go to ombudsman as i be got the proof of cancellation message and it was delivered by mistake from flipkart and i also informed about the same to flipkart and done all the action with the guidance and still facing too much problem. I have also escalated this to flipkart team and they said i'll get the call by concerned team before 16th may 10 am and now i am getting another text that i'll get call till 17th may and i think they are just extending the date so that they can find something to avoid refund as i've many evidence against them

I have been trying to buy redmi note 5 pro mobile since april. The sale has become a joke. What do you expect people to do when the cell we want and that isn't available? If you can't meet the needs then stop your supply all together. Any new products whose demands are high you put it on flash sale. This is ridiculous. Do you expect everyone to be tech savvy so that they can apply tricks to buy things? I'm in desperate need of a new cell phone but even after having money i'm unable to buy. Please resolve this situation asap.

I understand that the quantity is limited for this item but this is totally unfair that i have added the item in cart and while making the payment i get message saying that the item is out of stock.

I have read online, this has been happening frequently with many customers complaining that flipkart is offering "services" to only wholesalers who want to re-sell these items.

At least flipkart's other competitors are genuine it this way.

If you want to supply then supply, if not then do not even try to put a date for sale of the item.

Seriously?

I had purchased panasonic eluga i7 from flipkart with no cost emi offer available there. But emi has not been processed from their side. When i called them they told you has not selected emi option at the time of purchase even i received the message of emi selected for 9 months on my phone. I told him about message that i receive but they refuse that. They told we dont know what message you have receive but we don't have any record.

I think now flipkart is going to cheat the users again

I was trying to order redmi note 5 pro from flipkart sale i was able to add it to card then i entered my debit card details i received otp, i entered it and clicked on pay. But order wasn't successful because it went out of stock, but my 14, 999 rs. Are deducted from my bank account. And there is not any order placed in flipkart order section. I want my money back.

Money deducted:- 14, 999

For the past two and half month trying to book redmi note 5 pro but not able to book. Is there realy a sale, not even able to add to cart.

Already available in cart but not able to checkout, everytime sale in on always show out of stock

Is redmi or flipkart whos fault is this. Need a solution to this, i am writting this because lot of frustration.

Disappointed to the core.