Claimed

Flipkart Complaints & Reviews

2.8
Updated: Apr 30, 2026
Complaints 47310
Resolved
25495
Unresolved
21815
Contacts

File a complaint to Flipkart

Having problems with Flipkart?

File a complaint and get it resolved by Flipkart customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Flipkart reviews & complaints page 1553

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Saumya pandey 06091996
from Dehra Dun, Uttarakhand
May 18, 2018
Resolved
Report
Copy
Resolved

Address: Bareilly, Uttar Pradesh
Website: Flipkart

My flipkart account has been deactivated and now i want be activate it but it is not activating
My flipkart account connected with my mobile no. And email and when i enters the mobile no. And password he saw me "account is inactive contact the customer support to reactivate it"
Plz solve this problem vastly... Contact no [protected]
Registered phn no: [protected]
Email: [protected]@gmail.com
Jun 23, 2018
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
May 18, 2018
Updated by Saumya pandey 06091996
Please look into the matter as soon as possible..thank you
May 19, 2018
Updated by Saumya pandey 06091996
I haven't received any call or text from flipkart till yet
Verified Support
May 20, 2018
Flipkart Customer Care's response
We will revert on it.
May 21, 2018
Updated by Saumya pandey 06091996
Can you please tell me.. How much time it will take to resolve my problem.. I have to return a bag of lino Perros only 2 days are left to return it
I have a return complain in 6th May 2018 but still it is not happened. As dicussed with customer care team continously they told me that they have no idea about that how many time it will take for return the Item. It was a defective item for which I have already paid.
Saumya pandey 06091996's [Complaint's author] reply, May 20, 2018
Nothing but they are losing their customers
Helpful
Found this helpful?
1 Comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    Sajeevantk
    from thrissur, Kerala
    May 18, 2018
    Resolved
    Report
    Copy
    Resolved

    Address: Thrissur, Kerala, 680602

    Hello,
    On 08-may-2018 i orderd four products through flipkart worth 4791 rs, the order failed due some king of error but my bank account was debited with 4791 rs. I called flipkart's cc asking about my refund and they told me you have wait 8 bussiness days. The 8 bussiness days is over and till this day (May 18) i didnt recieved any refund or message from flipkart. Please look forward to this problem and kindly take necessary actions.
    *flipkart account details;
    Name:sajeevan tk
    Email:[protected]@gmail.com
    Phone:[protected]
    Jun 26, 2018
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    May 19, 2018
    Flipkart Customer Care's response
    We will revert on it.
    May 26, 2018
    Updated by Sajeevantk
    hlo, i didnt get any update from flipkart
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      R
      Ranganayakalu Lingutla
      from Bengaluru, Karnataka
      May 18, 2018
      Resolved
      Report
      Copy
      Resolved

      Address: 560037
      Website: facebook google social media twitter whatapp

      I have purchased we elements marq by flipkart 1.5 ton 3 star bee from flipkart sat, may 5th '18 6:53 pm. I got a confirmation message from a flipkart that product is confirmed. I have paid for the product via online transaction.
      After 15 days i got a message from a flipkart that they canceled my product. All i want is my product get delivered to me for what i paid i am escalated issue to flikart call center people told your order cancelled with my permission order cancelled wrong resolution given to customers may 17 th courier boy called your product delivery 11:30 am but my order cancelled payment also done not resolve my problem order id: od[protected]

      Order details
      Address
      Order id
      Od[protected] item)
      Order date
      Sat, may 5th '18 6:53 pm
      Total amount
      ₹24, 999through bajaj finserv no cost emi
      Lingutla ranganayakalu
      Hno 64 kampli kottal hospet taluk bellary dist karanataka state pin 583132 shankar sing camp near yallama temple kampli, kampli kottal kampli - 583132, karnataka
      Phone[protected]
      [protected]
      Jun 19, 2018
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      May 18, 2018
      Updated by Ranganayakalu Lingutla
      I dont understand how supplier can cancel order with out asking user even if they have rights to do that, and the worst thing is FlipKart dont have control on that, Why FlipKart accpting order if cant deliver, i could say flip kart has a worst service on this and i am complete unsatisfying. and after my complain also they are not helping any thing they why flip kart is there in between user and supplier, ...
      Verified Support
      May 19, 2018
      Flipkart Customer Care's response
      We will revert on it.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        A
        Akshay jotani
        from Surat, Gujarat
        May 18, 2018
        Resolved
        Report
        Copy
        Resolved

        I purchased acer predator helios 300 (Od[protected] on sale during 13 may 2018 to 16 may 2018 on flipkart sold by seller retailnet. Payment paid through net banking method.
        It got damaged when it reached nearest hub. Now i did some researched and discovered that many customers are facing the same problem. After reading some reviews of the packaging of the product it was clear that they were poorly packed.
        Many customers are facing same problem regarding the same product with particular seller. The price of the laptop is around 70, 000rs to 80, 000 rupees on average. It only shows on thing that products are not carefully packed or poorly packed. Please i humbly request you to look into this problem and hopefully come up with some solution.
        May 22, 2018
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        May 19, 2018
        Flipkart Customer Care's response
        We will revert on it.
        May 19, 2018
        Updated by Akshay jotani
        My refund is accepted but the money is going to be credited in 6 business days.
        When you guys can take money from us instantly then why don't you refund it that way or in 24 hours.
        This is a clear example of how the seller is using our money for a week or two.
        Verified Support
        May 23, 2018
        Flipkart Customer Care's response
        We would like to inform you that our seller has confirmed that the refund is already initiated and it would be credited in you account on 28th May 2018. Closing the complaint from our side.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          D
          Duskdammudiya
          from Dornakal, Telangana
          May 18, 2018
          Report
          Copy

          Address: 500059

          My order no is od[protected]. I ordered a bigger blocks pack but instead i got a much smaller bulding block pack. The same is priced at rs150 in retail market but you charged me rs 550. This is nothing but cheating n duping. Further when iam trying to lodge a complaint it is taking longer periods. May b u r making this to avoid from complaining
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            R
            from Mumbai, Maharashtra
            May 18, 2018
            Resolved
            Report
            Copy
            Resolved

            Address: New Delhi, Delhi, 110086

            Dear team,

            This is my flipkard voucher code [protected] and po id is youfirst[protected], value rs. 10, 000 /- has been expired on 21-dec-17. I was forget to used this voucher on time. This is received me from my company iifl and my emp. Code is c27788.

            Requesting you please reissue me again and share new voucer in my personal mail id rakesh. [protected]@gmail.com
            Jun 26, 2018
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            May 18, 2018
            Updated by [email protected]
            Please provide the complain number
            Verified Support
            May 19, 2018
            Flipkart Customer Care's response
            We will revert on it.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              A
              aswini Mishra
              from Mumbai, Maharashtra
              May 18, 2018
              Resolved
              Report
              Copy
              Resolved

              Address: Bangalore, Karnataka, 560100
              Website: flipKart.com

              Dear team,

              I dont understand how supplier can cancel order with out asking user even if they have rights to do that, and the worst thing is flipkart dont have control on that, why flipkart accpting order if cant deliver, i could say flip kart has a worst service on this and i am complete unsatisfying. And after my complain also they are not helping any thing they why flip kart is there in between user and supplier,
              Jun 26, 2018
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              May 18, 2018
              Flipkart Customer Care's response
              We will revert on it.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                R
                Raosure
                from Hyderabad, Telangana
                May 18, 2018
                Resolved
                Report
                Copy
                Resolved

                Address: 500016

                I booked one mobile with exchange offers. Related this order i got the mail from flirkart sting that order was delayed and same will be delivered on 17th. Next day i got the sms, your exchange item was damaged hence we can't process the order. After this sms i spoke to the flipkart team more then 7 times, every time they promised to delivered by next day. The next day i got the sms your order was cancelled by seller. What is this service.

                Order id : od[protected]
                Jun 22, 2018
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                May 18, 2018
                Flipkart Customer Care's response
                We will revert on it.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  P
                  PRONAB PAL (BIKRAM)
                  from Kolkata, West Bengal
                  May 18, 2018
                  Resolved
                  Report
                  Copy
                  Resolved

                  Address: 742123

                  Mera 2 ignou book price 240+240=480 rs product amount not refunded my account. Filapkart is the fraud company. I am so very very unhappy. Filipkart is the distgasting company. May contact kia filapkart castomar to bola refund complite houa but amount refunded nehi hua. Bank may may contact kra to bank bola amount not refunded houa my account say. May not be understanding this problem solv hua or nehi. Filapkart service is the very bad.
                  Jun 25, 2018
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  May 18, 2018
                  Updated by PRONAB PAL (BIKRAM)
                  Mera 2 ignou book price 240+240=480 RS product amount not refunded my account. filapkart is the frod company . I am so very very unhappy.filipkart is the distgasting company .may contact Kia filapkart castomar to bola refund complite houa but amount refunded nehi hua.bank may may contact kra to bank bola amount not refunded houa my account say .may not be understanding this problem solv hua or nehi. Filapkart service is the very bad.
                  Verified Support
                  May 19, 2018
                  Flipkart Customer Care's response
                  We will revert on it.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    O
                    odigeo
                    from Gurgaon, Haryana
                    May 18, 2018
                    Resolved
                    Report
                    Copy
                    Resolved

                    Address: Gurgaon, Haryana, 122016
                    Website: flipkart.com

                    I have ordered this product for my mom on mother's day. But the product is broken the powder is cracked and smashed inside. I ordered around 7-8 products on this offer period but every product comes in an installment. It is not possible for a working person to be at home or office every time as the product comes one by one during the complete week. I want by product either to be replaced or my money back else i have to take it further..
                    Jun 22, 2018
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    May 18, 2018
                    Flipkart Customer Care's response
                    We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      V
                      Vikram Gotwal
                      from Pune, Maharashtra
                      May 17, 2018
                      Resolved
                      Report
                      Copy
                      Resolved

                      Address: Aurangabad, Maharashtra
                      Website: Flipkart

                      I had purchased Infinix Hot 4 pro from flipkart but i received a faulty piece. I asked for replacement within 10 days according to policy. But I had not received any replacement from them even after nearly 1 month is over.Every time I contact them they give me a new date and now they are telling me to go to service centre and are refusing to provide a replacement.
                      Jun 27, 2018
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      May 19, 2018
                      Flipkart Customer Care's response
                      We will revert on it.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        A
                        Akshat Sharaf
                        from Bengaluru, Karnataka
                        May 17, 2018
                        Resolved
                        Report
                        Copy
                        Resolved

                        Address: 560048
                        Website: www.flipkart.com

                        Order # OD[protected]

                        Ordered the laptop, which was supposed to be delivered on May 16th 2018. Seller is Flipkart and Retailnet. I already see atleast 15 compliants for thr same product, same retailer and same issue. Per the latest tracking details, the shipment is damaged in transit, like all other complaints. When asked for replacement laptop, I was informed that the order has to be cancelles by me and they will not be delivering the laptop. I ordered for 60, 500. The new laptop is out of stock and would cost be around 85000.

                        Why would I cancel the order and reorder it at a higher price, especially when I know it is a scam. I want to get the laptop at the price I paid. No refund of money.

                        Also, I want to raise a class action lawsuit against Flipkart for the damage they do and make fool of people with their schemes. I am a CA and would like to pursue mental stress and financial distress and would alsp urge to provide me with compensation for the same.

                        I have recording of customer service informing me that the product cannot be delivered. Laos, they have escalated to their grevience department but I know they would not be able to help me like all the other compliants filed on this website.

                        Please help me in the same regard.
                        Thanks,
                        Akshat
                        Jun 20, 2018
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        May 20, 2018
                        Flipkart Customer Care's response
                        We will revert on it.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          J
                          Jatin uthra
                          from New Delhi, Delhi
                          May 17, 2018
                          Resolved
                          Report
                          Copy
                          Resolved

                          Website: Flipkart

                          Hello
                          Why did my order got cancelled if the phone is still in stock..this means that you people are running fake sales hdfc card discounts and all first your sellers accept payments and then cancel the product.you people are cheating customers..and not to forget i had a conversation with mr.krishnagopal in your customer care which once didnt even try to satisfy their customer which is a famous tagline in your app..this is your sellers fault not mine..you should have taken the responsibility to get the product delivered by the seller but instead you insist customer for a fresh order with increased price..its highly unprofessional and pathetic on your part..i will never use flipkary again in my life.. so hopeless your working is.highly disappointed ..useless..
                          Jun 26, 2018
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          May 17, 2018
                          Updated by Jatin uthra
                          Order got cancelled fakr sales flipkart
                          Verified Support
                          May 20, 2018
                          Flipkart Customer Care's response
                          We will revert on it.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            P
                            Pankaj Gurav
                            from Bengaluru, Karnataka
                            May 17, 2018
                            Resolved
                            Report
                            Copy
                            Resolved

                            Address: Belgaum, Karnataka, 591124
                            Website: Flipkart.com

                            Dear sir/madam,
                            My name is pankaj. I wanted to order a camera from flipkart.com costing rs 21040/-.
                            I visited the flipkart's website on 13.05.2018 and after selecting the camera, i proceeded to pay the amount through canara bank and after entering the otp, i clicked the submit icon and was asked for confirmation. I clicked the option pay and after a few minutes... The screen showed internal server error. Today morning when i checked my balance amount in my sbi account, rs 21040/- has been deducted but the flipkart website displays that payment not received.
                            Will the amount gets credited back into my account or not as the company didnt receive the payment amount.
                            Jun 22, 2018
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            May 18, 2018
                            Flipkart Customer Care's response
                            We will revert on it.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              R
                              rsekarraj
                              from Bengaluru, Karnataka
                              May 17, 2018
                              Resolved
                              Report
                              Copy
                              Resolved

                              Address: Salem, Tamil Nadu, 636004

                              We have ordered items Order ID: OD[protected] Dt.01.04.2018 Rs.28831/- Through flipkart. Out of 7 Items, 4 Items for a Value of Rs.8252 have been rejected and returned back to flipkart on 14.04.2018 . The flipkart also confirmed that the item has been received at their end.

                              Refund amount yet not credited to my Bajaj finserv emi card.
                              Jun 2, 2018
                              Complaint marked as Resolved 
                              refund Details received from flipkart.
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              May 19, 2018
                              Flipkart Customer Care's response
                              We will revert on it.
                              Verified Support
                              May 25, 2018
                              Flipkart Customer Care's response
                              We would like to inform you that we tried reaching on [protected] & [protected] but we were not able to reach you. We have sent a resolution mail to your registered email Id: [protected]@gmail.com. Hence, closing the complaint from our end.
                              Verified Support
                              Jun 08, 2018
                              Flipkart Customer Care's response
                              Customer raised complaint regarding product refund, we have interacted with customer and informed refund is completed from the seller end. Customer agreed hence closing the case from our team.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                Siddhi Powle
                                from Mumbai, Maharashtra
                                May 17, 2018
                                Resolved
                                Report
                                Copy
                                Resolved

                                Address: Mumbai City, Maharashtra, 400705

                                Hi team,

                                Recently i have purchased asus zenfone 4 selfie mobile from flipkart, but the product is defected. There are so many issues. Issues i am attaching below. So i gone for return the product. But there i got only one option i. E replacement with the same product. And i am really disappointed with the same product, however i requested your executive to exchange with asus higher version amount and balance amount i am ready to pay. But they are saving we can not exchange the same, we only can replace it. But i really dnt want the replacement.

                                I am ready to pay the extra amount of the asus other model mobile. But they are not giving me and if it is not possible. Then you can take your product back and process for refund.

                                Issues of the current mobile:

                                Processor is slow, mobile is hanging if i am opening any one app. And major problem is battery is drain out like anything.
                                If i am opening one app and i am going back to home mobile get freez and only wallpaper i can see and after few second one one icons pop up.

                                Order id: od[protected]

                                Please do the needful.
                                Jun 27, 2018
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                May 18, 2018
                                Flipkart Customer Care's response
                                We will revert on it.
                                Return two times.. Second time they will refund
                                Verified Support
                                @Flipkart Customer Care's... Please revert me asap..
                                @Flipkart Customer Care's... this is really unexpected behavior from flipkart. they called me almost 11days later saying we can replace your mobile with the same model. it seems flipkart doesn't have value of customers.
                                Helpful
                                Found this helpful?
                                3 Comments
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  M
                                  from Mumbai, Maharashtra
                                  May 17, 2018
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Address: Thane, Maharashtra, 400612
                                  Website: flipkat.com

                                  Dear sir, i have order a air conditioner from flipkart on 20th april 2018 but the product came back defective and replacement was requested on 2nd may 2018, now they are delaying for replacement of the product (More than 13days) as per the time line communicated to us the defective product was suppose to get picked up on 11th may 2018 and replacement will be delivered on 15th may 2018 but still they have not picked up and no call or communication is received from there end about the reason of such delay, while raising a complain on 11th may 2018 about the product not getting picked up the response which i got is that they do not know why logistic has not picked up the product and i will get call. Still i have not received any call and i do not think they will give my either the product or the money. Please help. Regards, mohammed s rampurawala contact:- [protected]
                                  Jun 27, 2018
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  May 18, 2018
                                  Flipkart Customer Care's response
                                  We will revert on it.
                                  Flipkart products are not good ...n customer care is much more careless about customers complaints ..not doing any thing to resolve our problem...just everytime saying politely "sir v understand ur problem n v will resolve it soon"...that's it ...very bad flipkart shopping experience
                                  Sir,
                                  I just order laptop with see on offer 10% I start discount with HDFC bank credit or debit card.
                                  I paid by HDFC bank credit card but I got 5% Discount instead of 10% discount as per show in your site.

                                  Pls allow me 10% instant discount.

                                  Niyamat Ali
                                  Alwar.
                                  The agent denied exchange for my recent order though the display was proper! He says the display would crack in a few days though there is no sign of any improperness in the phone! Worst customer experience by flipkart ! Its time to switch to amazon
                                  Why did my account got billed over unknown thing by flipkart
                                  is this a fraud?
                                  Helpful
                                  Found this helpful?
                                  4 Comments
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    A
                                    ankitsachdeva11
                                    from Mumbai, Maharashtra
                                    May 17, 2018
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                                    Website: Flipkart.com

                                    I have purchased a vivo v7 plus phone with exchange during flipkart sale on 14th may, for my mother on her birthday. Now a stupid delivery guy refused to take up the phone just because there is a scratch on the back panel corner. Screen is totally intact and functional. Since morning i am trying to contact the customer care and every one is saying we will get back to you. I wanted the phone today, as it is my mother's birthday. I am regular customer of flipkart and bought products worth lakh in the previous years from flipkart.

                                    What should i do, i am stuck due to that # delivery boy. That was a gift to my mother. I have many pending orders during the sale. If you guys could not deliver the phone today, i will cancel all my orders and this will be my last engagement with flipkart.
                                    Jun 29, 2018
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    May 18, 2018
                                    Flipkart Customer Care's response
                                    We will revert on it.
                                    Verified Support
                                    May 20, 2018
                                    Flipkart Customer Care's response
                                    Customer raised a complaint for a delivery issue, we interacted with the customer apologies for the delay and refund completed. Hence closing the complaint from our end.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      T
                                      tambe_suhas
                                      from Pune, Maharashtra
                                      May 17, 2018
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      Address: Nashik, Maharashtra, 422004

                                      Dear sir/madam,
                                      My name is suhas. I wanted to order a mobile phone from flipkart.com costing rs 14999/-.
                                      I visited the flipkart's website on 16.05.2018 and after selecting the mobile, i proceeded to pay the amount through yes bank internet banking and after entering the otp, i clicked the submit icon and was asked for confirmation. I clicked the option pay and after a few minutes... The screen showed internal server error. Today morning when i checked my balance amount in my sbi account, rs 14999/- has been deducted but the flipkart website displays that payment not received.
                                      Will the amount gets credited back into my account or not as the company didnt receive the payment amount.

                                      Thanks and regards
                                      Suhas
                                      Jun 27, 2018
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      May 18, 2018
                                      Flipkart Customer Care's response
                                      We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        S
                                        shivs2911
                                        from Gurgaon, Haryana
                                        May 17, 2018
                                        Resolved
                                        Report
                                        Copy
                                        Resolved

                                        Address: Ghaziabad, Uttar Pradesh, 201016
                                        Website: www.flipkart.com

                                        I tried to book red mi note 5 on 8th may, 2018. As i completed the payment process the money got debited from my account but my order was not placed.
                                        I called the customer care and i was told that money would be refunded within 8 working days.

                                        Today 8 days have passed and i have no idea where my money is and when will i get it back. So i request complete refund in my account as soon as possible.
                                        Jun 25, 2018
                                        Complaint marked as Resolved 
                                        Flipkart customer support has been notified about the posted complaint.
                                        Verified Support
                                        May 18, 2018
                                        Flipkart Customer Care's response
                                        We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
                                        May 20, 2018
                                        Updated by shivs2911
                                        What really is your customer support number because i dont find anyone from flipkart ready to help the customer. No one is bothered to listen to my complaint and give any information about my money being refunded.

                                        so now can i have your customer support number which is working?
                                        Jun 11, 2018
                                        Updated by shivs2911
                                        Flipkart is the worst E-Commerce website which only takes peoples money and never delivers the product.They deduct you money and do not place your order. And never reply to a complaint when asked for refund
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit