Flipkart Complaints & Reviews

I ordered Asus Zenfone max pro M1 with exchange, firstly the pick up guy refused to take the old phone saying it was "body damage", I tried to convince him that it was a used phone and naturally it would have some scratches, but he sited company policy and stuff to which I said ok, leave it i will pay you the difference and deliver the phone to me. Now once again this great company policy was sited and he refused to deliver the phone and took it back.
Flipkart you seriously need to consider this issue as I am sure lot of people must be facing the same. Now you expect me to order this phone again and wait for 15 days !!. This is so absurd and illogical company policy

I order a company phone, and had put my home address as the shipping address. Flipkart does not allow one to change the billing address, when i requested them to change it, they said that's not our policy. They refuse to let me change the address.

Please can i get help with this.

My number is [protected]
Order number is od[protected] and od[protected]

Hi team

On may11 i ordered matrix hair serum which costs 220+20 delivery charge total 240inr. The money was deducted from the bank and order was not successful with txn id:tx[protected]. Worst customer support, simply disconnecting the call saying all agents are busy kindly check this.
Thanks
Boni durgaprasad
Registered ph:[protected]

Ordered qty : 1 item for eureka water purifier, but have received qty : 2.

Please note that on 8 may, i transacted for eureka water purifier and due to payment issue, payment happened twice via credit card.

Please check that i have tried payment 4 times, due to which payment happened twice.

Please take back/ return one eureka forbes water purifier.
Date of transaction : 8 may
Date of delivery : 12 may

Od[protected].

Am tamizhchelvan from chennai, i had applied for supervisor post in flipkart through olx. I got an offer letter and appointment letter from flipkart team aryan and binod heading the team promised me of job, they said uniform charge 1500 and they took 4500rs online payment from me in the month of december-2017. But after paying 4500rs they were supposed to call back for joining. After they are said pay the amt courier charges 2300rs then you are joining. After my payment is done their mobile number was in switched off, no call from their side for clarification or the refund. Some images have to attach below for your clarification. They are cheats many persons via olx so kindly look about this.

I was ordering oppo f3 plus from your website at that time the price was 14990 inr but in the cart the price was 18990 inr... When i saw this i contacted ur customer care and communicated with sitaram he told me u can file a complaint and you have to pay 18990 only but i have the proof that the price was 14990 and then they changed to 18990... This is how you cheat with your loyal customers.. This is a shame for such a organisation... I wan strict action to be taken against him and the company for doing this.. I was planning to gift that phone to my mother yesterday on mothers day but they did this to me i want a reason and a new phone (Oppo f3 plus) as an apology...

I had purchased a vu 55 inch tv vide order no. Od[protected] on[protected], having invoice no.#faaa3q[protected] dated[protected], sold by consulting rooms pvt. Ltd., bangalore
Along with this i had also purchased an extended warranty 2 year by flipkart protect vide order no. Od[protected] dated[protected], having invoice no. #0xvw[protected] dated[protected], sold by jeeves consumer services pvt. Ltd., bangalore.

The tv has developed a problem of vertical black lines on the screen. This is a serious problem and i wish to have my tv replaced.

Hi,
I have tried to login with my credentials, however i have forgotten my passwords. Hence, i have tried to change the password. While clicking the it does not open the next page.
Try to register with the same no to login, however it does not help me to register. It is showing that the account is already registered. Please help i want to login to this app.

On your side, i have missing parts and seal broken redmi 5a mobile that deliverd... The issue has not been resolved yet and my flipkart account three days to login can not be reached, which has been registered three times in its issue not yet solved.in my account, 10, 000 rupees are added to the flipkart account... Which i want to shopping, which i can not do...
Login detail
Malav. [protected]@gmail.com
[protected]
Pushpendra

I ordered an intex irist smartwatch on 10 may and it was delivered to me on 11th may. I ordered it because i was having an exam on 11th and i needed it. Before the exam it was delivered so i was happy but when i opened it, my level of anger was at top as the box was having every accessory except the watch. It was very disappointing and at the last moment when i was ready to go for my exam. The box was heavy as it was having all the accessories and the packaging was also heavy. It doesn't seems that it would be ab empty box. I don't know that it was a mistake or someone did it willingly but my experience was very bad. I immediately went to the market and bought some other brand watch and went for my exam.

When i returned i dropped an email to flipkart stating all this and they filed a return request and they are giving me a replacement even i stated that i want a refund not a replacement as i have bought it from outside. What will i do with the replacament when you people are not able to give services on time. I do not want replacement, kindly cancel it. I'll not take a replacement.

This was worst customer service provided by flipkart. If i'm not getting what i wanted then seriously you are losing a customer and many more.

The subjected product is not as described in flipkart product category. It claims to be an air cooler but doesn't give cool air at all. I called to customer career asking for exchange but was refused and they advised only replacement would be possible and i asked to log the replacement request. I had been following up with the replacement request since 10 days and the status says technician visit scheduled and it is being rescheduled for every 2 days just by pushing out the date.

I purchased google pixel 2 xl from flipkart.com on 22nd january 2018 with order no. Odxxxx (Mentioned above).
It was purchased during republic day 2018 sale period. There was 10, 000rs cashback within 90days offer on purchase of google pixel 2 xl with hdfc credit and debit cards.
Under that offer every pixel 2 xl buyer was supposed to get rs.10, 000 cashback on hdfc bank credit/debit card. But till now i haven't received my cashback from hdfc because of them. I raised a complaint to the hdfc bank team, after 5 days hdfc tells me that the merchant "flipkart" has denied the offer saying my name was not part of the lottery.

What lottery when it's explicitly stated on your website and my order details page.

As we can clearly see in the screenshot that the offer was applied when i ordered the mobile. This is very disappointing of flipkart.com

I purchased google pixel 2 xl from flipkart.com on 22nd january 2018 with order no. Od[protected].
It was purchased during republic day 2018 sale period. There was 10, 000rs cashback within 90days offer on purchase of google pixel 2 xl with hdfc credit and debit cards.
Under that offer every pixel 2 xl buyer was supposed to get rs.10, 000 cashback on hdfc bank credit/debit card. But till now i haven't received my cashback from hdfc because of them. I raised a complaint to the hdfc bank team, after 5 days hdfc tells me that the merchant "flipkart" has denied the offer saying my name was not part of the lottery.

What lottery when it's explicitly stated on your website and my order details page.

As we can clearly see in the screenshot that the offer was applied when i ordered the mobile. This is very disappointing of flipkart.com

I have purchased honor 9 lite received on 10/05/2018 but i found the camera quality very very bad even 5000 rs. Mobile can gives better quality but flipkart is not taking in return now. They saying that they cant take it back as there retailers policy. I feeling chetated what to do i cant understand what to do.? Very bad service by flipkart
Rakesh
[protected]

I purchased a cycle in flipkart on 25/04/18 (Prepaid). It is supposed to deliver on 8th may. My product was already dispatched on 28th april and reached madurai hub on 30th april. But still it is not yet delivered.

This item stayed at the madurai hub for over twelve days, lying stagnant. It did not move at all. I would check everyday and that got me frustrated

I was trying to contact flipkart customer care but the call goes to ivr only. Very poor customer support.

Our english is very poor excuse me. This order id e[protected]-[protected]las mile could not be delivered this time yet. The delivery person had told to me that he had many item to deliver so the item want to collect where he is in. For what i want to collect the item on his way? When i book the item i had select the home delivery in any time and i will pay the delivery charge also. At that time i had told him many options also he does not agree it.

Dear flipkart,

I want purchase a mobile from u site but prize is very high at u site. When i saw honor mobile site there is 999- less then u site so why we paid 999/- extra payment please tell me the reason and what should i do purchase or not?
And on your site not one there is so many differences other mobile prizing

Please find the attached 2 screen short.

Thanks
A regular customer

The phone was supposed to be on sale on 10 may '18 at 12 noon. But from 12:00 to 12:03, the product was still showing 'coming soon' and later at 12:04, the product was out of stock, which means that the phone was never open for sale. This is a clear case of black-marketing done by flipkart and possibly by asus as well. This makes it impossible to buy the phone without having to pay an extra sum of money unnecessarily. Please look up to this matter. Thank you!

I ordered a Milton Executive 3 containers lunch box (Order ID:OD[protected], which was delivered today. However, the delivery person did not deliver the item to the delivery address as mentioned while ordering. Instead, I was forced to walk quite a distance to get my product. Please make sure that such incidents donot recur in future.

I already waited and contacted you since 21st april today its 11th may. My registered email is - [protected]@gmail.com
Name - sunil kumar sharma
Product - infinix hot s3
Issue - camera quality and battery
Badly treated like animal by flipkart.
So today this is my last contact with you not expected anything from you liars, illiterates.
I already deactivated my flipkart account.
I have purchased lakhs amount of products from your company.
But from last 25 days i was harassed, humiliated, treated like animal by illiterate professional executive of flipkart.
I have the paper where technician stated my issue.
I have his voice recorded where he confessed the issue about the product.
I have technicians number and i know his name.
I have prepared a document of this proofs and conversation where flipkart lied to me and my father he is feeling irritated now and we want to file a case against flipkart by tomorrow especially amreen taj.
Flipkart illiterate executives told me after two tech visits that my replacement period is gone.
Then one day called my father and told him that this product is having inbuilt camera issue if replacement given the product will have the same issue.
Next call where illiterates told my father that they are ready to provide replacement its clearly tells that flipkart don't give a damn about customers even if the product having inbuilt camera issue then why flipkart is ready to give me replacement.
Took 48 hrs
Took 24 hrs
Then called and told us they will not provide us the replacement nor refund.
Amreen taj head may be i don't know she told me that after tech visit refund process will be done, from that day i have not seen her number till now.
Games you people already played and still playing now see what i do, see you in court. Now don't you dare to call i am telling you only call when u give me my money or rather i must expect nothing from illiterates they cant understand what is written in a paper then what to expect from them.
Thank you.