Flipkart Complaints & Reviews

I have ordered mi 43 inch led tv on 17th of april and i got the delivery on 8th of may. The product delivered was a defective piece and i raised for replacement and the pick up should be completed by may 25th and it is not done. I called customer care and they are asking me to wait for more 5 days for the pick up itself. Its been 1 and half month that i have ordered the tv and paid for it and till now i didnt get my product. I will never trust flipkart again.

I purchased honor 10 on 16th of may still its not delivered to me, your promise date is 25th may. Same issue is already told to customer care but still issue is not resolved. Also not giving me the exact date of product delivery. I am very much disappointed from flipkart. Very poor customer care service and issue resolution is very poor.

Please refer below details of my order
Hi vinayak pawar,

Order successfully placed.
Your order will be delivered by fri 25, may 2018.

We are pleased to confirm your order no od[protected].
Thank you for shopping with flipkart!

I got defected
Billion 1.5 3star inverter ac
Order id: od[protected]
At the date of 10th, there was an f6 error came in the system. I tried much time to get in touch with flipkart, jeevs, and billion company but every people just give me a false commitment that technician will come and resolve these issue but no one came only one time one technician came and resolve the f6 problem in the morning and at the same day evening ac working stop at date of 23rd. I called flipkart at 24th and i had a word with miss hina she said on 25th technician will come but no one came and hence every time people committed wrong.

There is a big fraud being organized by flipkart. The recent 200 reviews of the seller (M/s flashstar commerce) are self explanatory. I had ordered redmi note 5 18th may, 2018. The item had not been dispatched till 25th may late night. After a lot of requests and phone calls but nothing happen. Every time flipkart excutive has not provided and exact reason why product has been not delivered. Every day resolution is extending by flipkart. Today morning it was showing product will be delivered on 26 may now showing that product delivery date is 30 may. My order number is od[protected]. Please take necessary action against flipkart.

On 16 th may 2018 i have ordered casio watch. From flipkart on offer for rs 1847 order id - od[protected] which was actually advertised for rs.1847 through out by flipkart. At the time of booking the price was 1847. On 21 st may 2018, i got the info on track orders that my shipment is "undelivered due to wrong city dispatched. When i contacted customer care i was informed that my delivery will be done by 25th may2018. But on 25th may 2018, i received a call at 9:10 pm from flipkart customer care saying that the shipment was at wrong city and the product is not delivered. So there is no option other than cancelling the order and the order got cancelled from their end. From that it is to be clearly make out that flipkart and retailnet seller is making fools of their customers understanding the demand of the product. I request you to take action for this fraud and provide me with the watch which i have ordered for price rs 1847 as a compensation for my waste of time and money getting locked up for these days.

I asked the delivery boy to wait for 5 mins but he left as i reached n whn i asked him he mentioned tht he will b coming nxt day to deliver but i didn't receive any info regarding this no call bo msg so i raised a complain against it n they provided me with a new delivery date n suddenly i received a message that it has been cancelled i ordered that product before two weeks n now it has been cancelled what a service. Also the price of product is raised nw n they are asking me to make a new order but i need my order at the price the time order it

I have here by informed you that the redmi note 5 pro black colour mobile order dated 9/05/2018 via phone pe payment is not placed to your company but amount of rs.14999/- be deducted from on my debit card of punjab national bank bhiwandi branch so i want our amount of rs.14999/- is refound to on account. And i also attach the bank pass book copy showing debit on 09/05/2018 to eom[protected] payu flipkart p 14, 999/-.. I will request you flipkart please refund my money and solve my problem urgently

Worst experience with the delivery service.
The delivery guy doesn't call nor receives one.
Better change ur delivery partner.
At the end product is cancelled or rejected by itself due to worse delivery service.
The product has already been delayed by 12 days amd still the drama continues.
Please change your delivery partner to avoid ur loss.

I ordered the product but my bank account is closed. So how can i receive the refund.
I use phonepe gateway.

Registered no-[protected]
Email-[censored][protected]@gmail.com
Order id-od[protected]
Payment-697 (Received 125 in phonepe wallet)
Order id - od[protected]
Payment-1650
(1414 rs suppose to be refunded in bank account)
I will complain this issue in consumer court.
Very frustrated, already in financial crunches.

I made a payment on 10 may 2018 for flipkart pay later . my flipkart account is associated with email - [protected]@gmail.com and my money has debited twice in row.if you want any reference number or transaction id or bank statement i m ready to give you .
But This i just so fraud. How can you even do with customers. why u didn’t refund my cash yet. u told me to go the bank. M going their twice in a day.. i even had a conversation with bank manager. she said the money has debited twice from your account.. there’s was no failure. And also she said the money has credited to seller account.. so please now refund my cash.. i have all my transaction id and reference id. so just refund.. other wise i will take legal actions against you and i will insult you on newspaper and media. How can u even think about it. How long i have been your trusted customer . now i think amazon is far better than you.. now refund as fast as you can . Otherwise i will take legal step

Hi sirmadam,

I have ordered the below mentioned book once and it got cancelled and prompted for an alternative to order again so i ordered it again and again it got cancelled.

Can i now the reason for repeated cancellation of the product and what is the assurance that it will be delivered if i order that product again.

Book : ancient egypt: anatomy of a civilization
Kemp barry kemp

Order id od[protected], quantitative aptitude by r s aggarwal was cancelled by flipkart as per the message received on may 6 after a long period after the order. You didn't show the courtesy to inform anything regarding the refund and not done it till now. I could order and was able to get the book through another agency.

Now, today i have received a similar message regarding order od[protected], ssc mathematics chapterwise & typewise solved papers, informing that the order is cancelled. Is it the policy of flipkart that you are not bothered of the refund after cancellation?

Wilson e v
A3, vaidya retreat,
Palace nagar,
Thevally, kollam-691009

I am mohit and on 16 may, 2018 i'll ordered on flipkart but seller cancelled my order the order is of note 5 pro gold. But the seller cancelled the order but i didn't receive the refund at that time so i'll call toh customer service number of flipkart or they give me the deadline if 23may, 2018 that i'll recieved my refund but today is 25 but didn't receive my refund yet. Flipkart is fraud

I had ordered a battery from flipkart. But the product delivered has an image mismatch. When i appealed for return i had put the wrong reason by mistake. For that reason my replacement was not carried on. I wish to have my battery replaced. When the ekart executive came he told me to complain and treat the problem as an image mismatch. Kindly work on my issue.

With reference to the above complaint subject, i received a air cooler on dated 18/05/2018. But fan wasn't working then i put the request for replacement on same date, even return request is already approved by your technician after visiting on dated on 20/05/2018, but it's very shameful air cooler is not replaced except several times changed pick up date and accordingly replacement date. Please help me to avoid my mental torture by your customer care person and replace my good in working condition as soon as possible.

Hi,
I have purchased redmi note 5 pro mobile phone on 16th may 2018. I got delivery on 18th may 2018. But the product was faulty.

I raised the replacement request on same day against the product. Flipkart accepted and initiated the replacement on 20th may 2018.

But it hardly take maximum 2 days to reach product at my place.

But today is the expected date to deliver the product its been almost 5 days after the order. (Dispatched from same city - deliver to same city) and i know it will not going to deliver it today too.
Ekart mis ruted the product 2 times in the same city. (Address and pincode is correct)

Whenever i call customer care on this they will just say wait for two more days. This is ridiculous.

Whenever i check the status it shows the below detail
Thu, 24th may 11:58 am bengaluru dispatched to motherhub_blr
Thu, 24th may 11:12 am bangalore misroute (Same city misrouted)
Thu, 24th may 5:56 am bangalore received at koramangla hub
Wed, 23rd may 8:36 pm bangalore dispatched to koramangla hub
Wed, 23rd may 4:37 pm bengaluru received at motherhub_blr
Tue, 22nd may 11:22 am bengaluru dispatched to motherhub_blr
Tue, 22nd may 11:15 am bangalore misroute (Same city misrouted)
Tue, 22nd may 6:09 am bangalore received at kalyannagar hub
Tue, 22nd may 4:09 am bangalore dispatched to kalyannagar hub
Tue, 22nd may 3:00 am bengaluru received at motherhub_blr
Tue, 22nd may 1:58 am bengaluru dispatched to motherhub_blr
Tue, 22nd may 1:27 am bengaluru received at hoskote sort facility
Tue, 22nd may 1:27 am bengaluru shipment in-scanned at hoskote sort facility
Tue, 22nd may 1:27 am bengaluru dispatched to hoskote sort facility

The product always get misrouted from in the same city.

My question to flipkart is what if you cancel the product delivery after the 10 days at that time my 10 days replacement policy will get over and i have to bear the defective piece?

P. S. There is no address issue, i have ordered the other product on the same delivery location before.

P. S if ekart logistic do not know about the nearest hub then ""lake view hub is nearest hub to my place.

I want reactivate my flipcart account. Mistaken i lost my account. I want return my last order but i can't return because i lost my account. So i request u that plz reactivate my flipcart account. When i request return my order it post me that my account is inactive and contact to customer support. So i request u plz reactivate my flipcart account. Thanks

Hi i have purchased "samsung galaxy on nxt (Gold, 64 gb)" because flipkart was offering free cost emi for 6 months but now customer representative of flipkart is denying to provide free cost emi to me. I asked them for a solution but they simply denyed saying that this is not possible. There must be a solution for a problem.

My details:
My order no - od[protected]
Vivek aggrawal,
[protected]

I had bought sony ps4 pro 1 tb on january this year. I purchased it online from flipkart.com. Now my console has stopped working and when i approached the service centre, they say the warranty will not be honored as the dealer "micromini" is not an authorised dealer. Raised a concern with sony india and they also said the same. The mrp on the box is for rs. 32700/- now i am unable to claim the warranty, even though flipkart assured that their invoice is enough to claim the warranty. The dealer is also unable to reach and sony india refuses to help.

I purchased moto e 4 plus phone from flipkart. I am facing weak signal and signal flactuation issue in phone. It came to know after taking with motorola customer care centre that these phone model has some technical issue and they are working on it to update software to resolve the issue. I also talked with flipkart customer centre and got replied that you are already late, you should contact to us within 10 days after receiving the phone. Why flipkart is selling such type of phone which already had some technical issue and why they are making fool to customers. If phone has technical issue then why motorola or flipkart are not recalling the product. Pls. Suggest should i go to consumer court for the same.