Flipkart Complaints & Reviews

I ordered (Order id: od[protected] iphone 6 from flipkart for rs 25699 and paid by debit card. After 10 minutes i canceled order coz i found better offer for same product. Transaction date is 11th may 2018. I received refund confirmation from flipkart on same date but till today 19th may, amount not credited in bank account. I'm checking bank account through net banking every day several times. I wanted to place fresh order by same money on same date. But till date i'm not able to make order coz i'm waiting for that money. Please help me.

Hello flipkart.. Maine 16- may ko order place kiya tha, order id - od[protected], jiska offer me price 6490₹ tha..
18- may ko mujhe msg aaya product delivered by saturday. May19 via ekart logistics..
19-may out of delivery with tracking id fmpc [protected] from flipkart.com, and delivered today by ekart service partner ([protected])..

Sir complaint ye hai ki mujhe mera order nahi mila aur jab maine ekart ko call kiya to mujhe bola aapne wrong no. Lgaya hai aur fir mera no. Block kar diya.. Reason ye hai ki ye log chori karte hai (Including delivery boy) kyuki ab wo hi mobile after offer 7500₹ me hai.. Please ho sake to aap meri problem solve kar dena within 24 hours main wait kar rha hoon.. My contact no. [protected], [protected]

I have placed order on flipkart (Order id od[protected] on 9th may, 2018 for mobile phone using debit card payment option (Debit card no. [protected]) and cancelled that order on same day and ask for refund. But not received refund amount till date. I have done enquiry for the same many times through mail and phone call to flipkart but they are saying that their seller has already done the payment against refund (Ref no. 74332748130812901769686) and they ask me to do enquiry in your concern bank (Sbi bank, kalwa branch). I had registered a complaint in sbi on 16th may, 2018 (Ticket no. Pg[protected] regarding this. I had received a mail from bank saying that within 45 days your issue will be solved. I am not getting any proper reply from the flipkart and bank also. I want my refund amount within 4 to 5 days. Ask your seller to again make payment against the same today only.

I purchased a product from flipcart, a puma shoe. Now i want to return this product due to size issue. Now flipcart is denying to pickip the product. Where i didn't receive any mrp tag in the shoe. It contains the product and invoice. I contacted customer care and told the issue they assured me the product will be picked up without mrp tag. Now they are denying. I have call recording. It is there fault why they do not attach tag with the item. Bar code attach with the shoes, they can verify it wheather it is right product or not and also the box containg shoe have bar code. But they are only demanding tag which didn't provide. It is cheating by flipcart.
Order id : od[protected]
Mobile id : [protected]
Mail id : [protected]@gmail.com

I had placed an order for "asus zenfone max pro m1 (Black, 32 gb)" (Mobile phone) on 10th may 2018.

Order details-
Product - asus zenfone max pro m1 (Black, 32 gb)
Payment - ₹10, 999through net banking
Order id - od[protected]
Order date - thu, may 10th '18 12:04 pm

The promised date for delivery of this item was 13th of may 2018.
The phone was not delivered by 13th and they kept on delaying the delivery date by 2 days.
The new delivery date was promised to be on 15th may 2018 but then also the phone was not delivered.
Finally, i was forced to cancel my order as the product was not getting delivered.

I again placed an order for another mobile phone on 16th of may 2018. The details of this product is as mentioned below-

Product - redmi note 5 pro (Black, 64 gb)
Payment - ₹14, 999through credit card
Order id - od[protected]
Order date - wed, may 16th '18 11:59 am
Tracking id - (Ekart logistics) fmpp[protected]

My (Customer) mobile number - +91 [protected]

I am tracking my order through flipkart website and again i can see the product had arrived at a hub near my delivery address (My home) and then being sent back to medchal sort facility because of the same reason "misroute (Same city misrouted)".
I have ordered many items from flipkart using the same delivery address but never had any problem with delivery of other items except these two cases of delivering mobile phones.

Flipkart is taking the money upfront for these items and then delaying the delivery of items repeatedly so as to force the customer to cancel their order and then refunding the money to customer account after 6 working days.
So flipkart is keeping customer's money for more than 10 to 15 days causing mental harassment by not delivering the items for which customer has already paid for, and also not paying any compensation for customer inconvenience.

Please find the attached screenshot of tracking details for both the orders mentioned in this case.

I ordered a phone named infinix hot s3 stand stone black 64 gb on may 7 and i chose cash on dilevery and on may 9th i tried to pay the cash through debit card and showed unsuccessful and i tried from phonepe and it show unsuccessful, but the amount of phone was debited... So i cancled it but i have not received my refund yet... Can u plss help me to get my refund today itself...

Flipkart order id
Od[protected] item)
Order date
Sat, mar 3rd '18 4:27 pm
Total amount
₹4, 274through pay later

This order was never deliver to me and they are showing delivered at there edge.

Without delivering any product how can they ask for payments..

And regularly they threatening me... To pay.. Even making them understand plz first check from your own end that dint get the product how i pay fr the sam..

Please reolve this issue asap...

Company details

Corporate address
Flipkart internet private limited vaishnavi summit, no 6/b, 7th main, 80 feet road, 3rd block, koramangala, bangalore - 560034 karnataka, india
Postal address
Flipkart internet private limited ozone manay tech park, #56/18 & 55/09, 7th floor, garvebhavipalya, hosur road, bangalore - 560068, karnataka, india
Cin: u51109ka2012ptc066107

Dear flipkart
Sorry
Dear lazy flipkart
.
My product order id was od[protected]
The shipment was not done yet
.
Tracking updates are stopped from last 2 days
.
Today is the last day for delivery but still the product didn't reached to my nearest hub
.
How can i expect delivery from u
There is no customer care numbers to contact and worest management
U r not replying to my problem
.
Make action immediately and processes the shipment

I ordered mi mix 2 on 15th of may while the delivery date shown to me was 18th may and later again i received an email mentioning order delayed and delivery date was shown as 22nd may today is 19th may still it shows me order is processing flipkart is already losing its dignity keeping these type of sellers on board this will be my last order from flipkart truenet e commerce is a fraud

Order id: od[protected]

It's the 6th time, my return for refund request has been automatically declined due to no reason. I call flipkart to know the reason and they always promise me prompt resolution and they would file a refund request from their side. But i find that the return gets automatically cancelled the next day. If flipkart is unable to issue the pickup and return, they should at least refund the amount and spare the consumer from the mental torture of filing for a return countless times and calling the customer care continuously.

Dear sir,
Congratulations you are product order, flipkart shopping result are out in the selected for name of lucky drw.., your name to open the lucky drw. You have two
Options
1st is tata safari
2nd is payment of rs-12, 80, 000/-
The charge of registration
Service is rs-9, 500
For helpline no-[protected]. Sir. So i selected tata safari and he told to register the fees and than you will get...

I bought a phone from flipkart on 30th april and delivered to me on 3rd may. It was faulty so I lodged a complaint request for replacement on then they rejected it 6 times saying issue can be troubleshooted. Then after these many rejected request when they finally accepted on 12th may it then they cancelled on 14th may saying they were unable to contact, after then when I tried to contact them on 18th may they got me on hold for 30 min and hanged up. After then when I again on same date and tried to make contact they were not returning my calls. Now I have keep this faulty product even after paying it's full worth.​

As per order id-OD[protected] I have ordered an Infininx Note 4 smart phone by paid 5699.00 from my account .a delivery boy was attend to deliver this as per tracking ID-FMPP[protected] on dated 17.05.2018 whether the date was seen in my messege and in status at flipkart site on 23.05.18. In absence of me the delivery boy was reject to deliver the order to my wife.and also said that the amount would be returned to me within 17.05.18.But all are in vain.After I has called to ccc for re attend the order and the customer care assure me to re attend.but this also faild on dated 18.05.18.again I called to customer care and known that this couldn't be deliver again I was harass by Flipcart.I would like to return my order or returm my paid amount with compensation otherwise I go to Ombudsmen or consumer redressal forum for higher judgment.

I ordered Adidas shoes on 7th May 2018 and on 09 May 2018 I returned it because of size.Since then I am waiting my refund to be credited to my account and your executive during chating and on phone always asking time to resolve issue and on many occasions they asked me to approach bank and debit card customer care but my bank confirmed that refund not credited to my debit card and same I informed to your customer care executive but they always making excuses.

I request you to look into this and resolve this issue as soon as possible.

I have ordered a phone on 18 Apr 2018 which was cancelled on 26 Apr due to the negligence of Flipkartand selected cash on delivery mode but later paid through "pay now" option provided by Flipkart which was debited from my bank account but transaction was unsuccessful at Flipkart.

Then I called Flipkart and they said the Sellar had received the amount so I can collect the order and need not pay but later when the delivery arrived the Flipkart said no they don't received the amount. I raised the complain to my bank and they said the amount was received by Flipkart.

On 28 Apr Flipkart said they received the amount but not able pay through the same source and asked for my bank details and I provided the same.Again they reach me saying they are not able to refund the amount in said bank and asked for alternate bank details. Just making excuses till now from issue resolving on 24th Apr to 5 th May to 8th may then 9th then 14th then 18th now 19th May.

Till now they are proceeding the refund don't know how. Whenever I tried to reach them they escalate the issue again n again and just extend the date of resolution.

Just troubling the customer by unfair trade practices and exploiting them. Till now they are not able to refund my amount.

I have been trying to login into my flipkart account with my old password but wasn't able. So i have used 'forgot password' link. I have entered both the otps received which were accepted. After that i have entered new password but i am getting the message 'unable to update password' despite of trying several times. Kindly resolve the same.

Email id: [protected]@gmail.com

I have exchange my i phone 7 for i phone x.. But i need my phone 7 back beacause of some important google authentication.. That can be possible only on that phone.. And i called flipkart they said they dont have any details of returns product.. So i request you plz return my 7 back its very important for me... I can bare all the charges for the same

Regards
Nitin kanojia
[protected]

Respected Sir/Madam,

I am trying to buy product in flipkart but payment was deducted order was not successful and still they are not confirmed when will get refund please help me get back my money.

We have escalated your issue to the concerned team. We will resolve your problem by 17 May, 2:30 PM. You will get a call from a number starting with +9180679
We are so sorry for taking longer than expected to resolve your issue. We request you to provide us time till 18 May, 2:00 PM to get back to you.
We have escalated your issue to the concerned team. We will resolve your problem by 23 May, 6:00 PM. You will get a call from a number starting with +9180679

This is humble request and please do the needful sir.

Thanks and Regards,
Santhosh Goud Narsagouni,
+91 [protected]

I bought a cloudwalker tv from flipkart the on 2 months of 2018

The is hardly used, we only used to see movies using the tv.

We went out for vacation are of our door locked and we returned home opened the door, switched on the tv there inside the tv screen not on the outside

Guess a manufacturing defect to airlock tv got cracked from inside complaint gave, till now no action was taken.

Hi,

I have ordered a new laptop with exchange of my old laptop. (Hp - i5, 8 gb ram, 640 gb hdd) - 5 years old laptop.

But after analyse, the delivery person (Wishmaster) (Kilokari hub) denied to deliver the new laptop due to some silly rubber was coming out on the display lcd border of my old laptop.

It's not fair enough to reject the delivery of my product due to this silly reason, i have already paid 58000 to flipkart & only getting 12000 discount for exchange of my old lappy (Original cost of my old laptop : 50000).

Please do the needful. Really never expect such experience from flipkart.