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Flipkart Complaints & Reviews

2.8
Updated: Dec 15, 2025
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Flipkart reviews & complaints page 1547

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A
Arthur Ignatius
from Malegaon, Maharashtra
May 11, 2018
Resolved
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Address: 411048
Website: Flipcart

#flipkart
They are the worst online shopping portal. Don't every buy products through them. I bought a laptop, they replaced it and have kept delaying the process of return as the product was faulty. They call and give me the same information of return will be resolved and nothing is done. There is no dedicated account person to handle the queries and escalations. They harrass people and don't return the money even though everything is withing policy period. They are the most unethical online websites and have little of no value for customers. They suckk! And i hope walmart knows what they're doing... Coz their acquisitions could cost them their reputation. Binny bansal, i hope you can make some changes with your products and your customer service and vendors.
Jun 14, 2018
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
May 13, 2018
Flipkart Customer Care's response
We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
Sir my name is sujay kumar shaw my adress is baidyabati kharpara 5 no rail gate URC ground, 5 rail gate baidyabati west bengal pincode-712222 maine flipkart se ek mobile liya tha redmi 3s mobile par usaka bill mujhase lost ho gatya hai sir aapse binay nivedan hai ki aap mera mobile ka bill mujhe ek bar phir se de. please help me my con-[protected]
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    P
    P@5
    from Giddalur, Andhra Pradesh
    May 11, 2018
    Resolved
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    You are not selling original indhulekha hair oil... And mixing it with some other thing and selling as indhulekha hair oil.. And saying no return policy for that are you people think that we are fools... Why are you selling such products by naming original products... You just respond for us... I will suggest all my colleague not to buy this product... Worst product
    Jun 20, 2018
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    May 13, 2018
    Flipkart Customer Care's response
    We will revert on it.
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      A
      amanagrawal1003
      from Burla, Odisha
      May 11, 2018
      Resolved
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      Address: 762017
      Website: www.flipkart.com

      My email id:[protected]@gmail.com

      I am unable to update my password.
      Last few months my account not opening. I used my old username and password. But it was not opening.

      Then i used forgot button and then received code.

      Entered the code successfully.
      After that it was asking please set a new password.

      Then i entered new password. But it was showing "unable to update new password please retry".

      That is the problem i am facing so please solve my problem as soon as possible.
      +1 photos
      Jun 13, 2018
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      May 13, 2018
      Flipkart Customer Care's response
      We will revert on it.
      May 13, 2018
      Updated by amanagrawal1003
      please solve this

      We ordered Audio Technica Ath-CLR which was about to be delivered on 2nd of may, is not been delivered yet.

      I didnt liked the service at all.
      The contact number given of the delivery person is also unavailable.
      My flipkart account inactive. So I want my account reactive. Please sir
      My.mail id deactivate please my.mail is [protected]@gmail.com reactivate them
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        N
        naveen rondla
        from Hyderabad, Telangana
        May 11, 2018
        Resolved
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        Address: Khammam, Andhra Pradesh, 507101
        Website: www.flipkart.com

        I have order mitashi ac 1 ton but i have recieved 1 ton outdoor unit and 1.5 ton non inverter indoor unit on 28th of april 2018, i have recieved a wrong product from the flipkart and purely its not a my mistake, i have contacted flipkart customer care for several times and i asked them to keep my case open but still i didn't get any help from them, i have order this ac for my recently born baby as he cannot survive in this summer, but now the date is 11th of may its been almost 15 days, if you dont take any action within 24hrs i will take this very seriously, its upto you guys how soon you will react on this issue.

        This is the last time i am contacting you after 24hrs i will proceed legally and will lodge a complaint against flipkart in consumer court.

        Note : i want you transport guys to pick up the wrong product immediately and delivery me the product which i have ordered,
        Contact no : [protected], [protected]
        +2 photos
        Jun 17, 2018
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        May 09, 2018
        Rathod Rahul s's response
        My Flipkart account active
        Verified Support
        May 13, 2018
        Flipkart Customer Care's response
        We will revert on it.
        My Flipkart account re active

        My Flipkart account number
        [protected]
        I ordered an item on flipkart and they shows the item will delivered on 2 may 2018, but item was not delivers yet.And I don't get any notification about the delay. They add extra delivery charge for the product, if they can't deliver the product on date then why should the the delivery charge.
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          K
          Kishlayv
          from Chennai, Tamil Nadu
          May 11, 2018
          Resolved
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          Resolved

          Address: New Delhi, Delhi, 110059
          Website: www.flipkart.com

          I ordered a 4 door spacewood classy engineered wardrobe from flipkart order id is od[protected]. The item was faulty and i ordered for replacement which flipkart agreed but they emailed me to ship the item back to them which is totally harassing the customer as i am not liable for arranging a return pick up. Flipkart is liable for arranging the return pick up through their courier and send me replacement. I lodged a complaint with them and i got an email that the return pick up will be done by 11th may 12.30 pm and i got a call from flipkart executive too regarding return pick up within 24 hours which was not done. I have tweeted thousand times called them mailed them but no return pick up done yet. The product has been uninstalled and packed by their partner jeeves but flipkart has not yet picked up the product for return which is their responsibility. I have paid 20000 for product and am being harassed as flipkart is not picking up my product. Please help in replacing and arranging a return pick up from flipkart of my faulty wardrobe.
          Regards kishlay vatsyayan
          Jun 13, 2018
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          May 13, 2018
          Flipkart Customer Care's response
          We will revert on it.
          Flipkart has not yet picked up the product for return and replacement. There is no clause in the product return and replacement policy which says that customer has to himself pack the product and return it back and give me new product.
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            Akshay (Akshay kesharwani)
            from Mundi, Madhya Pradesh
            May 11, 2018
            Resolved
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            Resolved

            Sir i cant login my flipcart account it says invalid login details. I think my account has been deactivated from your side.
            Please help me for that.
            Last time when i was used my flipcart there was some technical error in ordering the product the product was cancelled automatically.
            So it was not my fault so please help me
            I want to be your costomer
            Thanks
            Jun 25, 2018
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            May 13, 2018
            Flipkart Customer Care's response
            We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
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              S
              Sharath Reddy666
              from Siddipet, Telangana
              May 11, 2018
              Resolved
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              Address: 508377
              Website: FLIPKART

              Flipkart is duping me of delivering a production, which i placed on 3r may, after 30 customer care complaints and 11 days later they cancelled the order. So i re ordered the product again, and again it got delayed, they are cancelling the orders without notice, the delivery team never called me but in the app it says - (Delivery attempt failed because of no response from customer) which is not what happened
              +2 photos
              Jun 25, 2018
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              May 11, 2018
              Updated by Sharath Reddy666
              Flipkart is duping customers with false delivery dates and cancelling orders without notice
              Verified Support
              May 13, 2018
              Flipkart Customer Care's response
              We will revert on it.
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                A
                APArun91
                from Chennai, Tamil Nadu
                May 11, 2018
                Resolved
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                Resolved

                Address: Chennai, Tamil Nadu, 6000017

                Arun
                [protected]
                Ordered 20, 000 rs gift voucher in flipkart
                5000*4
                totaly 20, 000rs
                Gift Voucher
                online order using Mobile app
                its not delivered to me
                [protected]@gmail.com   Replace all
                Jun 13, 2018
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                May 13, 2018
                Flipkart Customer Care's response
                We will revert on it.
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                  G
                  gk2184
                  from Bangalore, Karnataka
                  May 11, 2018
                  Resolved
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                  Resolved

                  Address: Bangalore, Karnataka, 562106
                  Website: www.flipkart.com

                  Dear sir/madam,

                  My order id: od[protected]
                  I bought panasonic eluga i7 mobile phone and it delivered on 24th april 2018. As it was overheating from day i requested for return on 25th april. But flipkart sent technician to check. Technician
                  Visited on 27th april, didn't resolve the issue and given fake update to flipkart. And flipkart rejected my return request. Then again i requested for return on 29th and same technician visited and without solving the issue mentioned in report "issue resolved". This time i mentioned in remarks that issue not resolved. Pleasr find the attached copy of report. But still again flipkart rejected my return. I requested again for return on 1st may but flipkart rejected saying that "check with authorised service centre". But still the phone was under "10 days replacement" policy.in between i have sent over 50 mails but not getting any proper response. Then my phone started with many other problems like hanging/freezing, 4g network issue etc. Then finally on 4th may i requested again for return. Technician visited on 10th may and couldn't resolve it. Technician left my place without informing me and without preparing any report. When i called him he didn't respond to my calls. Immediately i called flipkart and explained everything and they assured me to wait till getting the update from technician. And then to be my surprise i received a message that my issue resolved and return rejected. Then i sent multiple mails. Also called and tried my best to explain that my issue is still not resolved and technician has given fake update but everything went on vain.

                  Literally disappointed the way flipkart team is handling this issue.
                  Its pity to say that flipkart is associated with such agencies with
                  Incompetent technicians and believes them blindly.

                  Kindly look into this incident on high priority and resolve this issue as after investing my hard earned money i am not able to make use of the mobile phone from day one.

                  Thanks & regards
                  Gopal sahoo
                  Mobile: [protected]
                  +1 photos
                  Jun 14, 2018
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  May 12, 2018
                  Flipkart Customer Care's response
                  We will revert on it
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                    J
                    jobypulickakunnel
                    from Hyderabad, Telangana
                    May 10, 2018
                    Resolved
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                    Resolved

                    Address: Idukki, Kerala, 685602

                    I have purchased a Sony headphone via flipkart from Sheyash Retail Pvt. Ltd. No.42/1 Kacherakanahally village, Jadigenahalli hobli Hoskote Taluk, Banglore Karnataka on[protected] with one year warranty. Within 4 months it has got complaint in speaker. I tried to contact the dealer but did not get response. This company does not have even a contact number
                    Jun 14, 2018
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    May 13, 2018
                    Flipkart Customer Care's response
                    We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
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                      S
                      Sajeevantk
                      from thrissur, Kerala
                      May 10, 2018
                      Resolved
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                      Resolved

                      Address: Thrissur, Kerala, 680602
                      Website: www.flipkart.com

                      On 8- may-2017 i, Sajeevan made a payment of rs 4791 for ordering 4 items on flipkart, the payment was success and i got message from my bank regarding the debited amount but the order wasnt made or confirmed.Still the items i ordered is in my cart and there is no orders in my order menu.I called many time to flipkart and they told me to wait 8 business days to get refund.Till this day i didn't received any email or message or refund and my order isn't confirmed.Now they are telling me to contact my bank but it isn't my banks problem it's flipkart's problem.Please look forward to this problem and take necessary action please
                      .Flipkart Account details;
                      Email:[protected]@gmail.com
                      No:[protected]
                      +1 photos
                      Jun 24, 2018
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      May 13, 2018
                      Flipkart Customer Care's response
                      We will revert on it.
                      Verified Support
                      May 13, 2018
                      Flipkart Customer Care's response
                      Customer raised a complaint that the amount was deducted from his end. We interacted with the customer and informed that the amount will be reversed within 8 business days. Closing the complaint from our end.
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                        S
                        shivaupdate
                        from Chennai, Tamil Nadu
                        May 10, 2018
                        Resolved
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                        Resolved

                        Address: 603210
                        Website: www.flipkart.com

                        During the flash sale on 10 May 18 of Asus Zenfone Max Pro M1 mobile has been added to my cart but immediately before my payment it has shown out of stock.

                        I am not at all happy with your service. Because once the item was added to the cart how can it be added to some other one to purchase.

                        This is complete cheating of customers.

                        Please do the needful
                        +1 photos
                        Jun 12, 2018
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        May 12, 2018
                        Flipkart Customer Care's response
                        The offer lasts until the stocks lasts with the seller, request you to check out as soon as the product is added to cart. Request your understanding.
                        The same has happened multiple times on Flipkart for the Redmi Note 5 pro sale as well. Its a terrible flash sales experience. A product should not go out of stock for at least 5 - 10 minutes after being added to the cart. We are not playing 'fastest fingers fast' with Flipkart.
                        Stop the concept of flash sales flipkart. It doesn't help at all. Please stop this marketing gimmick for heavens sake. Customers are desperately logging in at 12pm during flash sale just to get disappointed.Today I had logged in well before time which by the way is the 4th time that I'm tryjng and the moment the clock struck 12, Zenfone max pro went out of stock, that's absolutely nonsensical and ridiculously insane. If you want to increase sales revenue and your wallet share please allow customers to buy normally without creating artificial shortage, else you'd lose all your loyal customers to your nemesis.
                        Same has happen to me today I was waiting to order Zenfone max pro M1 from 11 am. When it was 12 noon
                        I selected the product and was about to enter my payment details it was showing Sold out by 12.01PM.

                        Flipkart is cheating the customer by giving false flash sale advertisements. It looks like they are promoting the brand.

                        They are making big money out of this flash sale concept where there will be more no of visitors to there website and more not clicks, this will generate revenue from the service providers.
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                          S
                          srini01
                          from Bengaluru, Karnataka
                          May 10, 2018
                          Resolved
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                          Resolved

                          Address: 560037
                          Website: www.flipkart.com

                          I have placed an order (Od[protected] on 5th may 2018 and supposed to receive on 7th may. Every day i call customer care but they are saying they have no information from logistics/vendors and cant help. Some times they keep me on hold for more time, today (10th may 2018) i asked them to transfer it to escalation team if they are not able to resolve the issue. I am still on hold now while submitting the compliant, it's been 1hour 26 minutes, but no one is attending. Flipkart is cheating customers. Very poor service and cant resolve the issue for more than 4 days.
                          Jun 18, 2018
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          May 13, 2018
                          Flipkart Customer Care's response
                          We will revert on it.
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                            D
                            Dhanesh Gharat
                            from Boisar, Maharashtra
                            May 10, 2018
                            Resolved
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                            Resolved

                            Address: Thane, Maharashtra, 401506

                            I have buy a 24" led tv of marq company (Od[protected] from flipkart and after only 05 days it's not working. I have placed replacement to flipkart within 10 days but they don't agreed to replace the product. Second time i facing this kind of problem of defective piece.

                            Flipkart is fraud company whose playing with poor people money!!! Garibon ka paisa lootana band karo flipkart, baduwa lagegi flipkart ke owner ko aur family kabhi sukhi nahi rahegi...!
                            Jun 18, 2018
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            May 11, 2018
                            Flipkart Customer Care's response
                            We will revert on it.
                            Verified Support
                            May 13, 2018
                            Flipkart Customer Care's response
                            Customer raised a complaint that screen goes blank. We interacted with the customer and arrange for the technician visit and issue is resolved. Customer told sometime he face an issue so informed customer to keep the TV under observation for few days and if issue persist get back to us. Closing the complaint from our end.
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                              S
                              sushant897
                              from Mumbai, Maharashtra
                              May 10, 2018
                              Resolved
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                              Resolved

                              Address: Bangalore, Karnataka
                              Website: www.flipkart.com

                              Dear sir / madam,

                              I ordered ac from flipkart on 8 may 2018 before ordering the product 2 times i spoken to customer care executive about assured delivery which is showing on the website (Within 2 days which means 10 may 2018)
                              So i placed the order and the product shipped 9 may 2018. As per flipkart confirmation the product should reach today at least before 9 pm or eod but the product will not reach on mentioned time.
                              I called courier logistics which is gati and informed them my docket no. Of the order. They said the product will reach you by 15 may 2018 and within minute i called flipkart customer care executive and informed them that discussion between me and gati courier logistics but flipkart saying you will product by eod.

                              After spending some times i came to know that gati courier logistics is absolutely right that my product will reach me by 15 may 2018 or before that.

                              Flipkart is just selling them products through their sellers and gaining targets.

                              Even i ask them for refund of my money back to my card so i can book through someone else but they refuse to refund immediately or within 2 days.

                              This is ridiculous.
                              This happen with me but till the times many people already faced the same issues.

                              Have to take strict action against them
                              Jun 24, 2018
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              May 13, 2018
                              Flipkart Customer Care's response
                              We will revert on it.
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                                A
                                APArun91
                                from Chennai, Tamil Nadu
                                May 10, 2018
                                Resolved
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                                Resolved

                                Address: 600017

                                Hi,

                                This is arun from chennai ([protected])
                                I order gift card for my friend on april 20th, 2018
                                My friend email id is [protected]@gmail.com

                                Gift voucher ordered details.
                                5000*1
                                2000*1
                                1000*3
                                Totally 10, 000

                                Please resend the giftvoucher to my friend email (Represented in the order i placed on flipkart)

                                My contact details
                                Arun - [protected]
                                [protected]@gmail.com
                                Jun 24, 2018
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                May 11, 2018
                                Flipkart Customer Care's response
                                We will revert on it.
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                                  A
                                  Ayanjeet
                                  from Barddhaman, West Bengal
                                  May 10, 2018
                                  Resolved
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                                  Resolved

                                  Website: flipkart.com

                                  First of all, the sale of this phone was not started at 12:00 pm. It was almost 4 min late and when i tried to order this phone, it got out of stock! I was hoping to gift this phone to my mother on this mother's day! She liked this one too much! Thank you, flipkart for this experience.
                                  This is very much disappointing! I can only urge you to please send me a device if possible. I'm ready to pay the amount.
                                  Jun 13, 2018
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  May 11, 2018
                                  Flipkart Customer Care's response
                                  We're sorry to know that you could not buy the product you were looking for during the sale. Due to the overwhelming response for the item, the seller ran out of stock soon after the sale started.
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                                    A
                                    Akash gope
                                    from Ranaghat, West Bengal
                                    May 10, 2018
                                    Resolved
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                                    Resolved

                                    Website: www.flipkart.com

                                    Flipkart is totally cheating there customer by telling that the sale for asus zenfone max pro 4gb/3gb + 32gb/64gb varient is open sale instead of which is totally a flash sale. I am tried 2 times in their last sales and both the time when i am about to complete my transaction it's saying that the product you are ordering is out of stock. Such cheating by flipkart with there customer is totally unacceptable.
                                    I totally request to take appropriate actions.
                                    Jun 14, 2018
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    May 11, 2018
                                    Flipkart Customer Care's response
                                    We're sorry to know that you could not buy the product you were looking for during the sale. Due to the overwhelming response for the item, the seller ran out of stock soon after the sale started.
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                                      C
                                      chauhan26
                                      from Surat, Gujarat
                                      May 10, 2018
                                      Resolved
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                                      Resolved

                                      Address: Jamnagar, Gujarat, 361150
                                      Website: Flipkart

                                      I m trying to buy asus zenfone max pro m1 from flipkart since last two sales but couldn't succeed.in today sale (10 may 18) flipkart site was hanged from 1159 to 1205 showing that 'coming soon' and at 1205 hrs it was showing out of stock. I was refreshing the site every second and my net connection was also ok.
                                      I am the frequent customer of flipkart and also gives the good feedback to others.
                                      But this is very disappointing for me.
                                      I want clarification about this.
                                      I want to buy the asus zenfone max pro m1 (Grey 4 gb).
                                      Jun 11, 2018
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      May 11, 2018
                                      Flipkart Customer Care's response
                                      We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected]
                                      Verified Support
                                      May 11, 2018
                                      Flipkart Customer Care's response
                                      Kindly ignore previous comment.

                                      We're sorry to know that you could not buy the product you were looking for during the sale. Due to the overwhelming response for the item, the seller ran out of stock soon after the sale started.
                                      same here :(
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                                        neesha gambhava
                                        from Ahmedabad, Gujarat
                                        May 10, 2018
                                        Resolved
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                                        Resolved

                                        I have returned liviya 1080lvsb 16 l small backpack (Black) with order idod[protected] on 23 april 2018. I have done payment by debit card via phone pe on 23 march 2018. By which debit card i have done payment, that bank account is closed on 9 april 2018. Before returning i asked flipkart due to my account is closed, so how i get refund. Flipkart executive told me that it comes in your phone pe wallet you will transfer any other bank account. That, s why i have returned product. I have returned product on 23 april 2018, after many calls to flipkart, phone pe they gave me 28, 30 april 2018 date for resolving issue, but still i didn't get refund. Due to my bank account is closed bank told me that, any transaction is not possible in closed account. So, your refund goes reverse to credit source. Plz kindly resolve my issue.
                                        Jun 18, 2018
                                        Complaint marked as Resolved 
                                        Flipkart customer support has been notified about the posted complaint.
                                        Verified Support
                                        May 11, 2018
                                        Flipkart Customer Care's response
                                        We will revert on it.
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