Hi,
Order id: od[protected]
In the product description of this item, it was specifically mentioned that this specific item comes in smaller size and that i will have to order a size higher than my usual size. Because this, i ordered size 10 and got the same delivered yesterday.
When i tried, the size was too big and hence want to return it.
Now, please understand that i have taken just one shoe from the box and tried it on. Upon realising its too big i had kept it back in the box. The whole packaging and the original invoice is intact.
However, the return pickup executive said there has to be a price tag with this product. I have not received any price tag and i have searched my whole house at least 5 times.
The product was delivered on 25.05.2018 and i had raised the return on the very same day.
Now the flipkart team has straight fowardly denied to pick and refund due to a price tag which was not in the package delivered. I have tried twice to reason with them but they have a formatted response saying its not possible.
Please help with returning the product
Jun 27, 2018
Complaint marked as Resolved
Flipkart customer support has been notified about the posted complaint.
Verified Support
May 27, 2018
Flipkart Customer Care's response We will revert on it.