Flipkart Complaints & Reviews

I am writing this complaint to express my frustration with the cancellation of my order from Flipkart. I placed an order for a new laptop on 2nd May, with an exchange of my old laptop, with a great deal and the delivery date was promised on 4th May. However, I had to leave for an urgent out-of-town work at 10 pm on the same day, and I was waiting for the order to be delivered before 7 pm.

To my dismay, the order was not delivered on the given date, and I contacted Flipkart's customer support team to resolve the issue. They informed me that due to some operational issue, they cannot deliver the order on the expected date and the new delivery date would be on 6th May.

This experience has been extremely frustrating for me as I was expected to leave town after receiving my order. I have cancelled my travel to collect the product and finally they cancelled it on 9th May which has caused me inconvenience and financial loss. Then asked order it again for a different price. Again I have ordered it with paying more 5K on 10th may they said it will be delivered my 14th may and again change to 16th may which is today. Both the time the product have reached my nearest hub and which getting product I have to pay the credit card bill for two laptops even though they are refunding it. They will do it after 6 days.

So I request you to take strict action against Flipkart and ensure that my order is delivered at the earliest possible time. I also urge you to take necessary steps to prevent such incidents from happening in the future and asking them compensate for my frustration and financial losses.

I hope for a speedy resolution to this issue.

I recieved a defective Asus Laptop, the seller named as 'TBL Online' on Flipkart.
Even though Laptop's listing shows 7 day replacement policy, I was not getting any option for replacement. I contacted Flipkart customer support they told to contact asus customer care. I have called to Asus customer care, and arranged for a technical visit as told by Flipkart customer care, asus customer executive told the laptop serial number which I mentioned was bought on 9-3-23, and given me a rma id for tech visit, after inspection they declared the Laptop 'Dead on Arrival', issuing a DOA jobsheet. Asus DOA policy states that if the laptop has manufacturing defect in the first 7 days, then Point of Purchase (Flipkart) will have to replace the product.

I have been contacting Flipkart by various means since few days with no resolution. Flipkart is not providing replacement unit even after Asus had a guideline of 7 days for DOA letter which Flipkart didn't mentioned and given me a time lapse of around 14 days for technical visit. I have talked to about 20 Flipkart customer service agents, no one is trying to solve the problem. Sir I need replacement not return...I am attaching some proof of invoice and asus jobsheet you decide...

Order ID: OD[protected] "ASUS Chromebook Flip Touch Celeron Dual Core - (4 GB/32 GB EMMC Storage/Chrome OS) C214MA-BU0704 Chromebook

I have received damaged product, the product is puma sneaker
it is used and stained product I have tried returning the product but the product is not being returned, I have called customer care for this issue for 10 to 12 times they are just saying they will solve the issue but the issue hasn't solved yet. I have purchased this product through their flipkart pay later, the due amount is been increasing day by day

I earned 500/- in shopsy account but my account has been blocked I'm also unable to withdraw that money...
Please help me...
I really want to use shopsy... And I want my money back

Flipkart has continuously failed to deliver a product to me and it has been postponed by one business day every day for the last week - with no signs of me actually getting the product after a week. Every day it shows out for delivery but end of day I receive a message that they were not able to deliver the item. When I tried to co-ordinate with the delivery executive, I'm unable to reach them as well - the line is always busy. It looks like Flipkart has not been able to fulfill the delivery promise for this product.

Not able to login on Flipkart app using my email id "[protected]@gmail.com" or my mobile# [protected]. It's not sending OPT, as I forgot password. Also not registering me as new user saying [protected] is already registered

Dear sir,
I am writing this to you because I am very much fed-up and disappointed regarding Flipkart service
A s I ordered Bluestar 1.5 T Split AC 2023 Model on date 28.02.23 and received Old Model 2022 Model on date 03.03.2023, immediately I contacted to flipkart customer care for return, But three Time s rejected due to Unknown reason and finally 4th Time replacement/return request accepted and scheduled for uninstallation and pickup on 25.04.2023 in Flipkart site, but actual Pickup has been done on before 18.04.2023, and now returned AC has been delivered to seller on date 25.04.2023, during this I have requested for update the Pickup on Flipkart site and delivered the new model AC, now today is 26.04.2023 and still not updated, and not resolved
As you know my family and kids are suffering during summer season we have ordered Air-condition and still my AC not tracking when it will delivered
If not able to provide service kindly return my all amount AC -Rs 33390+ Installation cost- 1770= Rs 35160
This is very upsetting me, as I am plus member of flipkart, But believe has lost.
Attached Delivery courier detail

When my refund will provided as per customer care and updated in Flipkart site on 03.05.23, that refund of order number OD[protected] BLUE STAR AC, will be completed within in 24-48 hrs
Pl do the needful as refund not credited
Also installation charges ₹1770 to be refunded along with air-conditioned price ₹33390
Attached Flipkart confirmation update regarding refund

Dear sir following confirmation came regarding my Refund
When my refund will provided as per customer care and updated in Flipkart site on 03.05.23, that refund of order number OD[protected] BLUE STAR AC, will be completed within in 24-48 hrs
Pl do the needful as refund not credited
Also installation charges ₹1770 to be refunded along with air-conditioned price ₹33390
Attached Flipkart confirmation update regarding refund

This are long pending issue since March 23, i am very much disappointed and hope less regarding service of flipkart, please refund my Money, else i will exclate Furter in social media.

numbers of time i have talked with flipkart customer care, and they are giving only date not any resolution,
attached snap shot of flipkart updation for refund and material pickup and return accepted courier details.

Regards
Rajesh kumar
Mob- [protected]
Mob- [protected]

Hi Team,

I am writing this email with my account has been recently blocked by Flipkart with an irrelevant reason. I have recently purchased grocery items from Flipkart grocery on 3rd May 2023 and next day my account was blocked. When i contacted customer support for further research, i received an confirmation email informing that my recent order has been cancelled as systems have observed a trend in my purchase history that suggests that the items i've purchased are usually not intended for personal use. I request team to please look into this matter again as i have been purchasing monthly grocery items from flipkart from last 4 months and there is nothing unusual in that. I am not sure what kind of algorithm your system has performed to considered it as non-personal use and account was blocked. Also i was using Flipkart pay later and had 300+ supercoins..now i cant access any of these.
Account email - [protected]@yahoo.com

@Flipkart

@flipkartsupport
I have ordered a LG Monitor vide order ID OD[protected] from my friend's account (Harikesh) which was expected on 11th of May 2023 but I have not the same till today i.e. 15th May 2023. Pls resolve this. [protected], [protected].

I ordered an Elica chimney and its curved glass broken. My return/replacement requests are not being accepted.

I ordered a shoe size 13 and got it delivered yesterday, size fit is my issue so I raised a return request, delivery person rudely failed to return pick up saying the shoe I received is not shown orange colour, why Flipkart being on the lines of harassing customers and annoying customer like me, return & refund now, as per your own return policy I am returning the product not liked to my expectation due to amalgamation of reasons.

Dear Sir,

I am writing to express my deep dissatisfaction and frustration with the delivery service provided by Flipkart for my recent order of a refrigerator, with order number OD[protected], placed on 6th May 2023. The delivery was scheduled for 13th May 2023, but I have encountered several issues that have caused significant inconvenience and disappointment.

On 8th May 2023, I received a call from the delivery team informing me that the refrigerator would be delivered that day. However, since then, I have made numerous attempts to contact the delivery team, but they have not responded to any of my messages or calls. This lack of communication is extremely unprofessional and unacceptable.

To my disbelief, when I finally managed to get in touch with the delivery team Mr. Nagesh ( [protected]) and ([protected]) & delivery boy ([protected]) the next day, they provided me with a flimsy excuse, stating that their vehicle had broken down. Subsequently, they claimed that the vehicle was still not repaired, and shockingly, they asked me to arrange my own vehicle to collect the refrigerator and pay for the transportation myself. This demand is completely unjustified, as I have already paid for the delivery as per Flipkart's policy.

To make matters worse, without any prior notification or explanation, the delivery team unilaterally canceled my order. This action is highly unexpected and has caused immense inconvenience, particularly because I had ordered the refrigerator as a marriage gift for someone. The wedding is scheduled for 16th May 2023, and now I am left with no appliance to present on such an important occasion.

I am deeply disappointed by the entire ordeal, as it has tarnished my trust in Flipkart's services. I request immediate action to rectify this situation and provide a suitable resolution. I expect a detailed explanation for the delivery team's unprofessional behavior, the cancellation of my order, and the inconvenience caused to me.

Furthermore, I kindly request that you prioritize the delivery of the refrigerator without any additional charges or delays. It is imperative that I receive the appliance no later than 15th May 2023, to ensure it can be presented as intended for the marriage on 16th May 2023. I trust that you understand the urgency and importance of this matter.

If my concerns are not adequately addressed and a satisfactory resolution is not provided promptly, I will have no choice but to escalate this matter further, including seeking legal recourse and sharing my negative experience on various consumer forums and social media platforms.

I look forward to your prompt attention and a satisfactory resolution to this issue. Please ensure that the delivery team is held accountable for their unprofessional behavior and that necessary steps are taken to prevent such incidents from occurring in the future.

For more understanding kindly find attached all screenshots we tried to complain to your calling support team however they are just saying sorry but resolving our issue.

Thank you for your understanding and cooperation.

Yours sincerely,
Rahul Devraye

Flipkart rejected my order return request by saying product mismatched but, I have that product that they actually gave me

Ordered the product LARAH BY BOROSIL pack OF 19 on 31st of march 2023 and it was on confomred status upto 19 april 2023, it takes more date than actual date, so i canceled it on 19th of march .waited for so long upto till date(14th of march 2023 ) every week, every day calling to the customer care still no resolved. refund dead line was 29th of april 2023 then then they delaying the refund date and also one of the lady from senior (Flipkart customer care )she took my bank details with IFSC code(ICICI BANK) and she said i will receive my refund with in 2 working days still not received any refund and also they told me back end team is working on it closely and will receive the refund in 7th of may then 8th of may then 13 th of may 2023 still no resolved, please check this closely its my hard work money and they are playing with my and my marriage is coming and buying product from flipkart, if they will do this kind of things who will go to buy there product if they don't have this much capacity to resolve this small issue how they can do thebusiness. please requesting you please check this case . trust is the main thing

I have placed an Order on 6th may for MI Router 4A for 1199. On 14th may flipkart canceled my order as reason "shipment canceled by seller. I contacted flipkart regarding this they said I have to place a new order for product as the previous order was canceled by seller. Now the product is 1699 and they want me to place a new order.

This is not right behavior by flipkart or seller as when I placed placed the order I have done my hours of research on all online platform for the best product at best price. Now I have to to all over again and after waiting this much amount of time I need a proper explanation or compensation for my order.
My order Id is OD[protected]

I got a powerbank in flipkart this powerbank doesn't working and defective also. But they will not accept my return request. Rejecting 4 th time my request

I got a powerbank from flipkart but it has a scratch on it and now i'm trying to replace it but the seller is denying my genuine request 4 time but still doesn't replace it.
I have all the evidence which i have shared with Flipkart as they said but they are just delaying it.

They blocked my account saying irregularities found in payment but no proper answer if they got money and amount debited then whats the issue ?

I have received counterfeit/duplicate product from flipkart which they are not ready to return or replace or refund . This is fake product from Delhi seller who is just 1 month old with flipkart and I am with flipkart for last 6 years.

OD[protected]