Flipkart Complaints & Reviews

I got used product, items were dirty and informative documents were torn, i requested refund within 10 mins of delivery, there was no communication after that from flipkart, i was taking feedback but everytime customer care was giving update as concern team will look into it.. and after 4 days now the return/refund is rejected.

I ordered Pawwfect veg biscuits online from Flipkart but instead of it i received a green colour wrist watch from Flipkart. So I contacted their customer care team and told them about my issue and they created a return request for the wrong product (green colour wrist watch)since it was not what i ordered (Pawwfect veg dog biscuits ). Customer care team assured me that I will be helped and they created a replacement request on my behalf on 2 Feb because according to their policy my product was a non returnable item and only replacement was the option.I was told that they will get the wrong product picked up and replacement will be delivered on 7 feb.I was okay with it and said yes for replacement because I thought it's fine and atleast I will have my original product for which I have paid .I was waiting for the delivery on 7 Feb but their courier service provider denied my pick up and replacement delivery because he said that Flipkart has not mentioned the right reason needed for pickup and replacement delivery and asked me to contact Flipkart customer care team.Without wasting any time I contacted Flipkart customer care team and told them about the situation.They registered my complaint and said that they will provide me a resolution for the same on 9 feb.I got calls from Flipkart two or three times for my complaint verification and after every call they extended the time for resolution to 10 then 11 and then 14 Feb and then 17 Feb .I was waiting very patiently because one of their customer care executive told me that they are working on my complaint and I will either get my product delivered or they will initiate a refund within the given timeline.But they have closed my issue without even telling me and have cancelled my replacement and return.I don't think that Flipkart is being fair towards its customers first they made me wait for so many days and now they have cancelled my replacement and return and not even refunding my money. I have tried to reach their customer care team multiple times on calls emails and messages in Flipkart help center but no one bothers to listen to my problem, no concern towards customer and his time This is so unprofessional and their behaviour towards their customers is so rude .So shopping on Flipkart has become a waste of time and money, but i am not gonna accept their resolution because it is very unfair, I have been waiting patiently for so many days I want my refund as soon as possible because I will not suffer because of their poor service. I'm sure that I don't wanna do this online shopping thing again on Flipkart, since they do not value their customer 's time and money this is unacceptable and so much disappointing.I am sharing the images of product i have ordered as well wrong product i got with you. Please help me and do the needful.My order ID is OD[protected]

I have started getting the error message "we encourage fair play in line with our terms and conditions" from last few days and it does not allow me to play any of the games on the gamezone except free fall.

I have never cheated or used multiple accounts ever to play games. I have however won games multiple times in the past. So is my account blocked from playing games just because i keep winning which does not "seem fair to me".

I have started getting the error message "we encourage fair play in line with our terms and conditions" from last few days and it does not allow me to play any of the games on the gamezone except free fall.

I have never cheated or used multiple accounts ever to play games. I have however won games multiple times in the past. So is my account blocked from playing games just because i keep winning which does not "seem fair to me".

I am not able to login in my flipkart account. I have tried using different platform like mobile app, mobile browser and desktop as well. I need to reset my password.

Please help me rectify this issue at the earliest.

Worst part is customer care number is just for the show, automatic answering machine voice tells us to visit "my order section in the flipkart app" which I can't access without logging in.

I bought a set of 2 Ikea Toilet Brush on Flipkart where they mentioned the MRP to be Rs 899 and that they are selling them with a 64% discount at Rs 320. On receiving the product, I found that the MRP of each item (as mentioned on the label) is Rs 111 and there was an attempt to disfigure the printed price with a permanent marker. Effectively, the actual MRP of the set is Rs 222 (2 x 111) for which Flipkart is advertising the price as Rs 899. Even their discounted price is more than the MRP.

https://www.flipkart.com/ikea-toilet-brush-set-2-holder/p/itm87b29fb982770?pid=T...⇄

The issue about LG 242 L Frost Free Double Door Top Mount 3 Star Refrigerator with Smart Inverter with order ID OD[protected] but couldn't reach.
Amount 23240.
Date of booking 24.01.2023
Cancelation date 26.01.2023
Tracking details TRACKING ID
[protected] Delhivery Status In Transit For Return.

Dear sir,
Im cancel mention order in subject date 26.01.2023 but till date my refund not initiated, and order status is showing delivered, will chaek with tracing id status showing return to seller/ In Transit For Return. and other details attached kindly help me in this regards, and refund my payment as soon as possible.

Regards,
Abhishek Mishra
D-45 OPM Colony Amlai
District Shahdol MP 484117
Mob.No [protected]

I have ordered Iphone 14 Purple color 128 Gb through Flipkart, but you delivered Iphone 14 Startlight with different color than which i have ordered. I have asked the delivery person I have received worng product on the spot and he advised to raise return request in Flipkart and get replacement, I cant do anything from myside whatever they gave i have delivered it so please check with them only he said. Now if i raise return request in flipkart now you guys as sellers rejected the request. Its not acceptable wrong product was delivered and i have raised for return and you guys are rejecting. I want my product which i have ordered not the product whatever you provide. Please accept return or refund my money. I will file complaint if not.

I ordered LEVI'S pant of 36 size online in Flipkart App with order ID OD[protected], but they delivered 34 size. I requested for return of the product on 28/01/2023 and refund my money, but the seller is not responding since then and Flipkart also not taking action against the seller. Both are not concerned about the customer. They are looting the public/customer money by showing one thing on Flipkart online platform and delivering another. So please take the action against the both seller and Flipkart not being responsible for there actions.

Flipkart block my account, i am reseller and my all order for reselling and earning commission. Why you blocked account on shopsy order, Flipkart system wrong obser that not intended for personal use. Please pay my earning commission to my bank account

I m plus member of Flipkart
I got automatically logged out and it's showing account blocked by Flipkart
It's 1 .5 months now after repeated calling and talking to customer care still they did not respond.
My number- [protected]
Email id - [protected]@gmail.com
Name - SONALI SAVARN

Respected Sir, My Flipkart account was blocked on 06/08/2022. After that I contacted the customer care of Flipkart via Call. They told me their technical department will call me with the resolution but I did not receive any calls or email about it. I contacted them again and they told that an email was sent to my email id with the reason of blocking/resolution but I have not received any email or calls. I told them so but they keep saying that a mail has been sent on 19/09/2022. I have checked all my mailbox/spam/junk etc of the registered email but did not find any email from Flipkart about the problem. So, I contacted them again via twitter DM but there also they keep saying only one thing that mail has been sent. I asked them to resend it or have some representative call me and tell me the resolution but they did not. Now they have blocked me on twitter also. This is very unfair for me as I am very old user of Flipkart and a lots of orders are there on the website for which I need info on but I cannot access it now. So, I am writing this complain here with a lot of expectations that here I would get the resolution. My registered mail id- [protected]@gmail.com. Date of blocking- 06/08/2022. I want them to unblock my account at the earliest. I will be very thankful for the same. I have attached twitter DM also.

Hi Team,

I created flipkart account long back with a mobile number +91 [protected] and email [protected]@gmail.com. Few months ago i lost my mobile phone and the number.

The main problem is when i tried to update my new mobile number +91 [protected], the otps are being sent to both the new number and the old number. I got the new number otp and account password, but the otp of the old number cannot be entered as...

Flipkart blocked my account and from 6 months I'm unable to use

After great pursuation with their customer care got message like "due to high number of returns (account is blocked) and no further action will be made you have to keep whatever kind of phone you got moreover your account can not be unblocked lifetime at any cost."

[protected]@gmail.com

Please unblock, I don't understand how can they block just like that without contacting / explaining first...

I have purchased OnePlus Y1 108 cm (43 inch) Full HD LED Smart Android TV with Dolby Audio (43FA0A00) order id OD[protected] in June 2022.

I am facing problem in LED screen of this TV, Service centre need Invoice of this product to repair since, this product is still under warranty.
I can't see invoice download option of this product in my order list. I couldnot found invoice in my mail too.

I request you to look into it urgently.

I have ordered infinix zero book on 4th of February with an exchange offer on my existing laptop. On 9th February they have cancelled my order after it has been shipped and reached Hyderabad, which is a close facility to my address, without my consent or any prior intimation or communication to me.

Once the order has been shipped I have cleaned up existing laptop for exchange as prescribed by the flipkart. Now they are not delivering the product. I have asked for the reason and I got multiple answers from multiple people at flipkart.

One said that the seller has cancelled my order but I could see the seller selling the same product on flipkart.

Other one said that it's a technical issue with the courier company, which is odd because the product has been shipped by ekart which is an entity of flipkart.

Then I get another mail saying that they want to provide an equal opportunity to all the buyers but I have ordered only one laptop from them. I don't understand what equal opportunity they were talking about.

One customer care executive flat out told me that it was my problem that I bought a laptop from their site and he would never buy it from flipkart. I don't understand why someone would want to work in an organization which they don't believe in.

They suggested me that I should place a new order from them for the same product. They have jacked up the prices. This whole incident constitutes to misinformation, cheating, intentional harm to possessions, false advertising and also a possible discrimination.

I want a strong action taken against flipkart.

I've a user of flipkart from a long time and I used to enjoy playing the games from the game zone. But it's been more than a year since i've been blocked from the game zone. It always shows 'something went wrong'.

I ordered Pawwfect veg biscuits online from Flipkart but instead of it i received a green colour wrist watch from Flipkart. So I contacted their customer care team and told them about my issue and they created a return request for the wrong product (green colour wrist watch)since it was not what i ordered (Pawwfect veg dog biscuits ). Customer care team assured me that I will be helped and they created a replacement request on my behalf on 2 Feb because according to their policy my product was a non returnable item and only replacement was the option.I was told that they will get the wrong product picked up and replacement will be delivered on 7 feb.I was okay with it and said yes for replacement because I thought it's fine and atleast I will have my original product for which I have paid .I was waiting for the delivery on 7 Feb but their courier service provider denied my pick up and replacement delivery because he said that Flipkart has not mentioned the right reason needed for pickup and replacement delivery and asked me to contact Flipkart customer care team.Without wasting any time I contacted Flipkart customer care team and told them about the situation.They registered my complaint and said that they will provide me a resolution for the same on 9 feb.I got calls from Flipkart two or three times for my complaint verification and after every call they extended the time for resolution to 10 then 11 and then 14 Feb. I was waiting very patiently because one of their customer care told me that they are working on my complaint and I will either get my product delivered or they will initiate a refund within the given timeline.But they have closed my issue without even telling me and have cancelled my replacement and return.I don't think that Flipkart is being fair towards its customers first they made me wait for so many days and now they have cancelled my replacement and return and not even refunding my money. This is so unprofessional and their behaviour towards their customers is so rude .So shopping on Flipkart has become a waste of time and money, but i am not gonna accept their resolution because it is very unfair, I want my refund as soon as possible because I will not suffer because of their poor service. I'm sure that I don't wanna do this online shopping thing again on Flipkart, since they do not value their customer 's time and money this is unacceptable and so much disappointing.I am sharing the images of product i have ordered with you. Please help me and do the needful.My order ID is OD[protected]

Hi,

I have ordered an water prufier in Flipkart on 20th Jan 2023.I paid the amount in advance.Once the brand team came for installation, they have declared it was not working.

So i raised return request on 3rd Feb.Till today no called me for tech visit, but they are canceelling the return request in flipkart, Even after paying my money and also i am not able use the product after 10 days also.

is this the fair way to treat your customer with your policies, what will you give us the reply

I placed order for 3 packet of DuoDerm CGF 10x[protected] Hydrocolloid Medical Dressing but only received 1 packet of 5 pieces. The website says each item is a pack of 5 and I wanted 15 so I ordered 3 items but only received 1.
Order id: OD[protected]

Please issue a refund.