Flipkart Complaints & Reviews

My name is Priyanka and I am a Flipkart customer, my account falls under mobile number [protected].Recently i ordered a dog feed from Flipkart, order ID -OD[protected], under brand name Active dog food quantity 6 kg .But when my parcel was delivered, i received a complete different product i.e.Purepet dog food quantity 1.1 kg.I tried to contact your customer care team several times but no response was given.So i tried again and again and finally received a call from your team member.I explained her my situation that i have received a wrong product and want my refund for the wrong product.But she said that your product falls under no return category and nothing can be done . I have gone through your no return policy and it is mentioned that in case of pet supplies a return can be raised in case of wrong, defective and damaged products so I want you to either deliver my original product or refund my money. The resolution given by your customer care team is not acceptable since I have paid whole amount for 6 kg not for 1.1 kg .There is no way that this resolution is acceptable.I want you to look into this matter and provide me with a solution that is fair . Please issue me my refund and arrange a return of the wrong product delivered to me .I am attaching the images of order details, wrong product delivered and your no return policy. Regards.

Recently I ordered a smart phone which is Redmi Note 11, it was delivered.
After 𝚝𝚑𝚊𝚝 𝚠𝚑𝚎𝚗 𝚠𝚎 𝚞𝚜𝚎 the phone is getting on and off continuously itself.
I'm continue trying to contact with the customer support services but we haven't got any response from your end.

𝙼𝚢 𝚛𝚎𝚝𝚞𝚛𝚗 𝚛𝚎𝚚𝚞𝚎𝚜𝚝 𝚑𝚊𝚜 𝚋𝚎𝚎𝚗 𝚌𝚊𝚗𝚌𝚎𝚕𝚕𝚎𝚍 3 𝚝𝚒𝚖𝚎𝚜 𝚍𝚞𝚎 𝚝𝚘 𝚙𝚒𝚌𝚔𝚞𝚙 𝚠𝚊𝚜 𝚗𝚘𝚝 𝚜𝚞𝚌𝚌𝚎𝚜𝚜𝚏𝚞ðš�...⇄ 𝚌𝚘𝚖𝚙𝚕𝚎𝚝𝚎𝚍.
𝙽𝚘𝚗𝚎 𝚘𝚏 𝚢𝚘𝚞𝚛 𝚌𝚘𝚞𝚛𝚒𝚘𝚛 𝚜𝚎𝚛𝚟𝚒𝚌𝚎 𝚌𝚊𝚖𝚎 𝚝𝚘 𝚙𝚒𝚌𝚔𝚞𝚙.

𝙸'𝚖 𝚊𝚕𝚛𝚎𝚊𝚍𝚢 𝚠𝚊𝚒𝚝𝚒𝚗𝚐 𝚏𝚘𝚛 𝚊 𝚟𝚎𝚛𝚢 𝚕𝚘𝚗𝚐 𝚝𝚒𝚖𝚎 (a month).
𝙿𝚕𝚎𝚊𝚜𝚎 𝚌𝚊𝚕𝚕 𝚖𝚎 𝚋𝚊𝚌𝚔 𝚊𝚜 𝚜𝚘𝚘𝚗 𝚊𝚜 𝚙𝚘𝚜𝚜𝚒𝚋𝚕𝚎 𝚊𝚗𝚍 𝚑𝚎𝚕𝚙 𝚖𝚎.
Register Mo. No. - [protected]
Order I'd- OD[protected].

Thanks.
𝙳𝚛. 𝙰𝚋𝚑𝚒

I ordered OnePlus type C to type A cable but I received type c to type c cable so requested to return but since the day I received the order the process is still not have been moved
You can check what the product was described in the description and what I received

I have order product on 10 April 2023, Actual delivery date 13 April 2023 but delayed 2 days. Installation date as give 15 April, next date as give 18 April. But installation not happen. 19 April 2023 installation canceled with inform the customer and i have contacted customer support team every day for the update, around 30 calls. I have tried to return the product with support of customer care. Return accepted on 22 April 2023 and pickup date as given 27 April 203. After the delay I got confirmation as return as been canceled without informed yo the customer and still not even supporting the flipkart for resolution. Now I am unable to use the product. Please help on this issue.

I purchased a phone from flipkart for my friend. She told me to order it because she doesn't know much about tech. I ordered the phone in her name because she gets reimbursement. The flipkart delivered the phone but the invoice is made with a different name. I called the flipkart executives for help but they are not responding. I want to get the invoice name changed.

Order ID - OD[protected] Please this order faster delivery to updated adress by 8th may 2023. I need that before 9 th may ..so please deliver by 8th may…

I have purchased the item [Fire-Boltt Talk Pro 1.3" Bluetooth Calling Smart watch with 60+ Sports Mode, 360*360px Res Smartwatch (Black Strap, Free Size) ] from Flipkart on 27-Dec-2022 and item delivered on 29-Dec-2022. Now, the watch is not charging. When I tried to download invoice of this purchase, the Invoice is downloaded with empty pages

I have bought the product, But the product is not delivered to me and the status is delivered on Flipkart. I have talked to Flipkart many times, I have not received the product. Please look into this. They gave me the same reply, We can't help with this and close the query open in Flipkart. I have attached the conversion. Rs 1399 is not a small amount for me. I bought it for my daughter's safety. I want a product or amount. Please help me.

Invoice not showing in this order on Flipkart

Dear Flipkart team,

I have been trying to contact your customer care over last 10 days for the same issue. I have ordered SPEEDYZONE Hight Premium Quality Inline Blue Color Skating, the product is damaged(It has scratches) and the wheels are not running smooth. When I have raised a return request the pick up executive is rejecting the return request stating that there is a product name mismatch.

I have informed the same reason to your flipkart customer care team to document it in a complaint before raising a return request, today the executive from ekart team called and again rejected stating there is no comments stating about a product name mismatch in the return request.

I have been trying to call the flipkart customer care but no one bothers to respond nor my calls are getting disconnected. I want my refund of Rs 1749 as the received product is not good.

Please help me to resolve the issue!

Today I received ₹100 Flipkart Giftcard card from Microsoft rewards..
But When I try To Redeem it says (This card belongs to a wallet and direct transactions are not allowed on this card.)

Flipkart has taken 2032.03 as principal amount and 287.78 as EMI on 23/03/2023.

I haven't purchased anything from Flipkart.

I was shocked of seeing this deduction in my credit card.

That amount has been added along with the months total due amount and 12th May is my due date.

Please do the needful to return the money.

Looking forward to the conversation.

Dear sir/ma'am .my sister bought kurta from flipkart on april 11.but when parcel receives on april 14 we have doubt on product then we check product in front of delivery person the product completely different i bought kurta but i received rope type something. after parcel open delivery person denied to take parcel back they said contact on flipkart .then we contact flipkart support and they provide replacement of same product .when replacement comes on april 18 the second delivery person does not accept that wrong product was deliver .after that we again contact flipkart and tells complete incidence .then we decide to return the product and take refund for that after two days of return request pickup arrange on april 20. we received for out for pickup at 9:17am and product was picked up by same delivery person who denied for replacement at 1:10 pm product picked up by delivery agent after pickup the product 2 hours later we received massage at 4:35pm pickup rejected. at that time i am stucked because of delivery person misbehave. they pickup that wrong product after product collected from my side they denied in logistic office they didn't pickup product .they show that product was not pickup but reality is product collected from my side after collection they denied .i complaint flipkart and discuss complete incidence with flipkart customer support on same day april 20 .they provide me resolution date april 25. i regular complaint on this incidence on flipkart by contacting flipkart customer support and writing mail again and again but there is no response from flipkart without contacting me they closed my complaint .but i regularly complaint again and again on flipkart. atleast 50 times i contact flipkart but they didn't hear my concern and didn't provide any resolution on this issue. firstly they provide me resolution date on april 25, after that april 28, then april 29, then 1 may to 2 may then 3 may then 4 may but they didn't contact me a single time and not resolve my issue .i again and again contact flipkart by call and mails .but my problem not resolve by flipkart .they didn't provide my refund and didn't hear my concern. sir/ma'am i request you please take serious action against flipkart and provide me my refund of amount 364 .what wrong product i received i provide you image and other document regarding product .thankyou for understanding my concern, please provide me a resolution as soon as possible .once again thankyou .please understand my concern

I want to exchange my One plus Nord 2 5g and buy a new phone.

However, one plus Nord 2 5g is not present in the exchange list.

One plus Nord and One plus Nord 2t 5g are present.
Please let me know what needs to be selected and how can I exchange my One plus Nord 2?

I got my Samsung S21FE mobile on 20th April 2023 and exchange pick up was done on 1st May 2023 their policy is after pickup with in 24 hrs amount should be credited to my upi account today is 5th of May but I haven't received my money yet . I paid the product value of Rs. 35068 with 24months emi which goes to 41000 here I didn't see any money credited to my account

I want to get from I phone I am paid but can't order summary details

I am complete the my money deposit but not to order summary details pls return to the cash

Respected sir/mam I have been struggling to get solve my problem from last 9 days but i am not getting any help from any one.I have been using Flipkart from last 5 years but this is the first time i am facing such a issue.I would like to explain that i purchased Flipkart digital gift card x3 5000rs each on April 26th and made a successful payment from upi the money was debited from my account but my Flipkart payment page got error and my order went into pending status.So from the day 26th april to till date my order is still showing pending and i have not yet received the refund or any message of confi of order or cancellation.I deeply request Flipkart to please help me as i have been in deep depression from last 2 weeks.I will be attaching all screenshots and hope Flipkart will help me out.I also want to say that u have the power to solve the problem and i Deeply request you will hear me.
Thankyou

This is regarding my order no OD[protected]. Flipkart has delivered a defective product and even after return approved and picked up Flipkart has still not initiated my refund. Why does Flipkart keep people's hard earned money. Flipkart refund policy is a joke. Theh never refund on time and make people run from pillar to post. Ban Flipkart.

My Flipkart account has been blocked. I want to pay my pay later bill which is due in today. I have been receiving emails from Flipkart to pay before 5th of May 2023. But I am not able to login to my account. The mail link too is directing me to the login page. Kindly unblock my account so that I can pay my pay later bills.