Flipkart Complaints & Reviews

Dear sir
I purchased panasonic eluga a3 mobile through your website, unboxing product camera is not working flashing message can't connect to camera. Please make sure to close other apps that may use camera or flashlight. So contact to customer care they ask me to follow the instructions after that reboot phone but results same.
Then i call panasonic customer care they also gave instructions i followed simultaneously and yet again same problem then they asked to return /replacement of product.
Sir please do me favour as soon as possible thanks

Just now received this mobile from flipkart. The device is defective, it keeps restarting and not able to resolve even after software update, safe mode, factory reset. Called customer care and they informed to try the safe mode since i already tried other stuff they are saying but still the problem is there, preinstalled apps are crashing. Did not load any sd card, sim card etc.. Totally frustated and raised return request in 2hrs. Flipkart says they will call back in 48hrs but reluctant to approve the return request.

My invoice no is fab6x[protected] dated[protected].
Its very bad that they are still reluctant to initiate return process. I do not want this phone any more. Very bad & disappointed with flipkart & mi a1.

If they care customers, please reach me on [protected]. Thanks.

Online shopping was made and as per quoted price it was paid. While placing order it was displayed that the product is to be delivered within 25th january, 2018,
But it is unfortunate to note that till now no call or message is received by me citing reason for non delivery of the product. Please note that based on your delivery confirmation, myself also given some mandate for gifting the same today since today is a memorable day and the gift is ordered to meet that purpose.
It is my earnest request to make discreet inquiry for such lapses and take some reasonable action against such non compliance.in my opinion, such type of action will certain put your concern in embarrassing position and you are earning bad name in this venture, when there are several competitors with the same feature are moving in the market.
Such type of acts will certainly play to loose your customer.

Regards,

(D bhattacharya)

Honor 9 Lite (Sapphire... with order ID OD[protected]...the order is placed on 23 jan but still not recieved the shipment details to my num...
P.S The order is been placed by another account...which is not related to the given adress...i want the details of the order...

This is regarding the order with order id od[protected] placed on 18th jan 2018 for an acer predator helios 300 original price 1, 00, 990/- at an offer discount of 61, 379 /-. Now, on 25th jan when i check the order status, there is a notification saying: shipment undelivered due to damage (See attached images). I then called their customer care and the resolution provided was to place the order again. Now, i am certainly not willing to pay 40, 000/- additional for no fault of mine. So, i sent an email asking for a replacement piece and got no response there as well.

I did some searching online on this issue, and i find that customers have faced this issue during the earlier sale period of oct last year, on the exact same laptop, the link provided below has links further pointing to more customers reporting the same (Link:https://www.consumercomplaints.in/flipkart-product-cancelled-due-to-damage...⇄
I urge you to look into this matter with utmost urgency and sincerity, as this is extremely fishy and seems like ekart and retailnet together may be deceiving them.

Dear sir..

Courier boy behaviour is very rough and i returned my product because of courier boy of ecom express..
He ome to my office and said that give me 900 rs..
I said 1st give me parcel nd i'll give you money then he replies that i'm only courier boy.

Courier boy name : chetan chhaiya
Number: [protected]
Email : [protected]

I want to complain for this guy. Please take action from my side.

Regards
Thank you.

Dear sir/ madam
I ordered acer predator helious 300 core i5 7th generation (8gb/1tb hdd/ 128 gb) on 20/01/2018 order id: od[protected]
But till today i do not receive the product. The product i ordered for my son. He is studying in bengalore. But today when i contact your customer care executive they say flipkart is unable to deliver and you cancel the order and take refund. So i am very very unhappy to knew the things.
But i request you to pls deliver the product as earlier as possible. It is very important for me. I refuse to cancel the order order take refund. I ordered the product as per your offer with advance payment. So i need the product not refund. Flipkart have a good will. I am also a loyal customer of flipkart. So once again request you to pls deliver the product in any way. I shall go to bengalore with the laptop for my son.
Regards
Swapan chandra garai
Mob [protected]

I was one the early user of e-commerce during flipkart initial days.
I love to order online and promote flipkart for its varied product offering and quality of delivery service.
But for most of my recent orders, there is always a delay beyond reasons which even its service representative cannot figure out.

Inspite of several calls and emails, there is no response from its support team and neither an acknowledgement of my issue. I almost stopped ordering from this site but wanted to give it a try again.

However i was in a similar issue and sad to tell that one of my product is still not delivered and missed the delivery timeline by over 5 days.

I am depressed and decided not to shop with flipkart again and repent for all my association over last 10+ years.

I bought huawei watch 2 from flipkart after seeing the specifications & compatibility. It was clearly mentioned that it is compatible with ios & iphone but upon arrival, i tried with my iphone more than have the functions were not working. Upon complaining the main manager accepted that it is sellers fault as they have mentioned wrong information on the page & i was told that they would resolve this issue. Today i get a call and was told that they can replace the watch but they cannot refund the money because it is not as per sellers policy. My question to them was if it is not compatible with iphone then what will i do with it and above all its flipkart's responsibility of making sure that seller doesnt submit wrong information & if he does then he should be punished by asking for full refund. Unfortunately flipkarts customer care person mr. Vimal was rude and said i am the last contact we cannot do anything apart from replacement sorry. This is the answer we get from flipkart then why should we promote indian company if they behave like this.

I had placed order for mobile on 7th jan and received in night of 8th jan.
I have opened my box of redmi note 4 device after arriving my home from kerala yesterday and started using the device, sudden of today my device turned off and not powering up.
I have placed order through flipkart me and family are permanent flipkart customer my another number is also associated with your website which is [protected] (Aman sharma). I had purchased many more things from that too i have purchased two devices from thier website from two different numbers, one from this and another from that
I am facing this issue and i want to get it resolved by getting replacement for this faulty product i have called your customer service center also but got very poor response from there, mr. Prathap guided me to drop a mail.
My issue is very genuine thats why i want direct replacement because of the fault from the vendor as he given me faulty device, i was out of city when started using this device yesterday it misbehaved the condition of device is as it is brand new.
I wont go any service centre because of your vendor's mistake and faulty device given by you.
Amazon is providing 20 days replacement policy,
You can reach me on - [protected] (Aman sharma)
Revert awaited and will wait to get it replaced as early as possible.
I just want an replacement for the faulty product handed me over by your vendor thats it.

I bought a hush puppies zeal slip on shoes pair by paying about 3k rupees on 25 dec 17. The order no is od[protected]. The product looked fake / duplicate by the finish when i received it but i trusted flipkart here and started using the product.

I wore it for the fourth day today and noticed in office that the shoe sole is actually getting separated from the leather at the back. I use quite a few hush puppies products...

Dear flipkart,
(1) i have ordered bauxter two sets magnetic balls (5 mm 432 balls) [i. E. Two magnetic cubes (One cube=216 balls)] on 11 jan 2018 vide order id - od[protected] on cod of amount rs. 1544/-.
(2) my ordered item i. E. Magnetic balls was of size 5 mm (Each ball) and product size dimensions was as under:
Product width: 4 inch
Product height: 6 cm
Product depth: 4 inch
(3) my ordered product was delivered to me on 18 jan. When the delivered parcel was opened by me, i was shocked/disappointed to see the delivered item i. E. Magnetic balls. They were not of specific size (I. E. 5 mm each ball) as mentioned by the seller. It is essential to note here that received product i. E. Magnetic cubes (Qty - 02) were not of same size/dimensions as reffered above. Cubes were too small in size (I. E. Less than one inch in width x height x depth).
(4) therefore, a request regarding return of received wrong item was initiated by me on 18 jan and the same was accepted by you.
(5) further, ordered item against return request was again delivered to me on 24 jan. It is pertinent to note that item delivered to me by the seller is again not of same size/dimensions as ordered by me (I. E. Balls of size 5 mm). Also, the items delivered to me 2nd time is the same as was delivered 1st time.
(6) being an old customer of flipkart from a long time, such kind of things are not expected from you/your seller's. Hence it is requested to do the needul and provide me the item of exactly same dimensions as mentioned during my purchase. Otherwise, it is requested to refund my amount. Also, to avoid unwanted harrasment of your customers, it is suggested not to deal with such kind o[censored]nresponsible sellers.
(7) looking forward for early reply...

Moninder singh chahal

This is regarding the order with placed on 18th january order id OD[protected] for an acer predator helios 300 original price Rs.129990 and selling price Rs 99, 990/- offer promotional discount of Rs38611/-. And I paid Rs.61379 through credit card.Now, on 25 th January 2018 when i check the order status, there is a notification saying: shipment undelivered due to damage (See attached images). I then called their customer care and the resolution provided was to place the order again. Now, i am certainly not willing to pay 40, 000/- additional for no fault of mine. So, i sent an email asking for deliver the product. I sent mail to Flipkart as under

Dear sir/ madam
I ordered Acer Predator Helious 300 core i5 7th Generation(8GB/1TB HDD/ 128 GB) on 20/01/2018 Order ifOD[protected]
But till today I do not receive the product. The product I ordered for my son. He is studying in Bengalore. But today when I contact your customer care executive they say Flipkart is unable to deliver and you cancel the order and take refund. So I am very very unhappy to knew the things.
But I request you to pls deliver the product as earlier as possible. It is very important for me. I refuse to cancel the order order take refund. I ordered the product as per your offer with advance payment. So I need the product not refund. Flipkart have a good will. I am also a loyal customer of Flipkart. So once again request you to pls deliver the product in any way. I shall go to Bengalore with the laptop for my son.
Regards
Swapan Chandra Garai
Mob [protected]

I urge you to look into this matter with utmost urgency and sincerity, as this is extremely fishy and seems like ekart and retailnet together may be deceiving them.

Hi sir
Myself Karthik shanmugam from Chennai Kolathur. I have issue with one of my online purchase . I bought shoe from Flipkart on 27 th December 2017 but within 10 days shoe bottom got tored. I was shocked and made return to Flipkart . Next two day executive came and say that product is damaged u ask for refund or replacement sir I will not take and he left.from then I trying for replacement or refund but Flipkart saying as per terms and conditions it's not possible. But while saying they said of 30 days exchange policy.product worth 439rs I used only for 10 days it kept in idle which is totally waste of money this people selling not quality product
Order I'd: OD[protected]

I was booked a Redmi 5A mobile (2gb ram, 16gb room) in Flipkart website at the time of 12pm, and dated 25.01.2018., truenet commerce is the seller, price is 4, 999/-. It shows order placed at the time of booking, then I was received a message from Flipkart nearly 4pm (Cancelled: Redmi 5A (Gold, 16 GB) in your order with order ID OD[protected] has been cancelled. Please check your email for more details.). I didn't get any mail from seller, and also website of Flipkart, I request a call back service from Flipkart. They was called me and they told me it was cancelled from the seller side., Who is the responsible about this. Plz do the justice... Thanking you.

I did order livepure ro from Flipkart and when am ordering this there is recommended product came along with this is balaram prewater filter .
When I received this product at my place got to know this is a fake product .
I called Flipkart for returning this order and give my refund they said this is not under the policy of seller.
If I have to believe on seller why I buy any product from Flipkart will directly go the seller . This is wrong excuse to make a fool of costumers.
Which is not at all acceptable I received and got to know this is fake.and I want my refund customer service people keep on disconnecting my call .
Don't know where. To go know
Totally unsatisfied from services delivered by Flipkart to there user

Hello,
My name is Hitesh
Problem to my account is that I cant login to my account so i decided to change my password, But while changing my password I get an error that it is unable to update our password.
I called customer care to for help but they didnt help me regarding my problem.
As i have to login my same account as i have to return 1 product.
Please help.

I had booked an item on 3rd of jan 2018 with flipkart and canceled it on same day for rs 34999. But refund of the same still not given by flipkart. My credit account got debited but refund not received.

I have written mail and talked with customer care and they are saying that they had refunded the amount to my citi bank card but citi bank is denying any credit received from flipkart.

Order id od[protected] i have been following up with flipkart for the last 15 days but they are not responding.

Tthanks & regards
Parveen parmar
[protected]

I ordered 4 items on flipcart like.. Shoes.. Wall decal.. Microwave oven.. Hair dryer. But every time they missroute the courier and cancelled the order.. And one hair dryer is delievered to an other address which is unknown for me.. I have called the customer care several times but problem not solved.. I paid them through phone pe.. At the time of republic day sale.. Now i cant get any sale time price.. Coz of flipcart mistake

Myself amit gohil. I have bought a clarks gliston shoes from flipkart rs.2699/- which delivered on 13/01/2018. As the delivered pairs of shoes is not fitting to my legs. I booked for 9.5 inch size but left pair of shoes is not fitting to my leg at all. So i waited for few days and tried for exchange but there's no store of flipkart to replace/exchange. I raised the request for refund. Hence flipkart person is denying to accept the refund as they have a policy to return the product within 30 days of delivery.
Kindly refund me the amount from seller as it was not comfortable to me.