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Flipkart Complaints & Reviews

2.8
Updated: Feb 26, 2026
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Flipkart reviews & complaints page 1608

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V
Vayshak U g
from Hathras, Uttar Pradesh
Feb 9, 2018
Resolved
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Address: Thiruvananthapuram, Kerala, 695606
Website: www.flipkart.com

I brought a torch on 11 jan 2018 from flipkart.com app. It's costing ₹3999. Model is phoenix 1900 m usb rechargeable torch. Torch was dead after using for 12 days. Not getting recharged. When we took it to shop in village for repair they told it's a fake product not a genuine britelite torch. We tried contacting flipkart but they are telling that only 10 days replacement is provided with the product. No warranty or guarantee is there for the torch. They are behaving rudly and telling me that you should have read the complete terms and conditions regarding product. But not willing to reply on why did they sell a fake product in the name of a branded torch company.
Mar 18, 2018
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Feb 11, 2018
Flipkart Customer Care's response
We will revert on it.
Verified Support
Feb 13, 2018
Flipkart Customer Care's response
Customer raised complaint regarding the product defective and looking for refund, we have interacted with customer and informed seller replacement policy is completed so requested to contact brand he agreed closing the case from our team
Feb 19, 2018
Updated by Vayshak U g
That's a lie. I didn't ask you to close the complaint.
Feb 19, 2018
Updated by Vayshak U g
I didn't agree on closing the case. I wanted you to take the item back and examine yourself. Plz don't write wrong statements. Y would I take the headache of running behind a fake product u have sold to me. This is cheating
I didn't agree on closing the case. I wanted you to take the item back and examine yourself. Plz don't write wrong statements.
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    Address: Thiruvananthapuram, Kerala, 695009
    Website: mail.id [email protected]

    Details of the disputed amount.
    Name - ullas raj r s
    Transaction dt. 19.01.2018
    Transaction amount. 79, 069.00
    Disputed amount. 79, 069.00
    I have not received any goods against the amount and my sbi credit card
    No. [protected], had been debited
    Withough information. The any person / company had been done cheating by me. Please credit / refund the above amount. You had taken up the matter...
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    M
    Mcnp
    from Bhopal, Madhya Pradesh
    Feb 9, 2018
    Resolved
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    Resolved

    Address: 221015
    Website: varanshi

    Dear sir/madam

    I am purchases lenovo core i5 7th gen - (8 gb/2 tb hdd/windows 10 home/4 gb graphics) ip 520 laptop from flip cart and found defective product and complain raised on flip cart. Flip cart fixed technician visit till 5th nov 2018 and delivery of replacement product fixed on 10 feb 2018. As schedule of technician visit completed on 03rd feb 2018 and also lenovo acknowledge for replacement of 6th feb 2018 but flip cart rescheduled replacement time 10 feb 2018 to 17 feb 2018.

    I have very panic this decision of flip cart and doubt for his intention.
    Mar 20, 2018
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Feb 09, 2018
    Updated by Mcnp
    my order id is OD[protected] and complain Id [protected]
    Verified Support
    Feb 10, 2018
    Flipkart Customer Care's response
    We're unable to fetch any order id with details shared. Request you to message us the correct order id or registered email id used to place the order with us so that we can look into this.
    The prepaid order was supposed to be delivered today 4th feb, but logistic team shows address - pin code missmatch ...which isn't case, when i called flipkart they changed stance saying it is now inaccessible, and saying it should be cancelled and ordered again which costs me 28000 more...
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      A
      Arun Shivanand
      from Chennai, Tamil Nadu
      Feb 9, 2018
      Resolved
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      Resolved

      Dear flipkart, i had ordered a women's gym shoes from chennai. The delivery was slated to be on tuesday 6th feb, till now the product had not been delivered. I had requested a call back assistance from your website. A telecaller called and started talking to me in hindi which i could not understand, i then requested him to talk in engish, but unfortunately his english was not up to the level of my understanding and it might have unintentionally sounded rude to me. Please make sure you have people who can atleast talk the basic level of thelanguage english. For the conversation which went on 5 mins, i am still trying to figure out what he was trying to say.. Thank you i hope my order is delivered soon.
      My order id :od[protected]
      Mar 21, 2018
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Feb 10, 2018
      Flipkart Customer Care's response
      We will revert on it.
      Verified Support
      Feb 11, 2018
      Flipkart Customer Care's response
      We had interacted with the customer as per customers complaint, delivered the product, hence closing the case.
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        R
        RAHUL MISHRA 01
        from Paithan, Maharashtra
        Feb 9, 2018
        Resolved
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        Address: Bhopal, Madhya Pradesh, 462022

        I had received a defected product (Redmi note a1) on 3 february 2018 and had complaint for this on 4 feb and they rejected my complaint and then i filled another complaint of 7 feb of refund and they rejected that also and they said to you can place refund/replacement request after 48 hr and after 48hr there is no option to replace or refund. And know also i m not able to do that my order id is[protected] so sir please take action against this help me out
        Mar 21, 2018
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Feb 10, 2018
        Flipkart Customer Care's response
        We will revert on it.
        Verified Support
        Feb 18, 2018
        Flipkart Customer Care's response
        We have tried to contact the customer, customer stated that he has already repaired the mobile from the near by MI Service Center, informed that we will make sure that this do not repeat in future and before asking additional assistance customer disconnected the call, closing the case from our side.
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          Ss
          ßittu JohN
          from Ernakulam, Kerala
          Feb 8, 2018
          Resolved
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          Resolved

          Address: Pathanamthitta, Kerala, 689678
          Website: Flipkart

          Hi last week i ordered a asus zenfone charger from manipar seller, i bought it it was damaged so i returned the product..
          I selected the phonepe wallet option for refund but now its showing that i have to enter the bank details after it was pickup, the problem is i cant update the bank details because there is no option to enter it. I want my refund on phonepe wallet please help
          Apr 4, 2018
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Feb 09, 2018
          Flipkart Customer Care's response
          We will revert on it.
          Verified Support
          Feb 26, 2018
          Flipkart Customer Care's response
          Customer raised a complaint that he didn't received the refund. We interacted with the customer and on call customer confirmed that he received the refund hence closing the complaint from our end.
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            S
            sai krish 7
            from Chennai, Tamil Nadu
            Feb 8, 2018
            Resolved
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            Resolved

            Address: 600023

            I ordered a lunar 25l bag on monday 05 — 02 — 2018 on flipkart and paid for the order through net banking and the payment was successful. After the payment i cant able to find my order in my orders and also didnt receive any e-mails in my registered e-mail id. Till now i didnt receive my order from flipkart also. My txn no is :tx[protected]. Dont know how to get my money back.
            Mar 13, 2018
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Feb 03, 2018
            upendra chhetri's response
            I bought a Motorola Pulse max headset from Flipkart. Having 1 year warranty. Now the right side doesn't work and sometimes both stops working.
            I want it to be replaced.
            Verified Support
            Feb 09, 2018
            Flipkart Customer Care's response
            We will revert on it.
            I bought a Motorola Pulse max headset from Flipkart. Having 1 year warranty. Now the right side doesn't work and sometimes both stops working.
            Why I can't logged in my flipcart account ([protected]@gmail.com) . It shows that, Login unsuccessful, "retry in a minute"
            Please solve the problem my
            Email id is - [protected]@gmail.com
            Please help me to login.
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              R
              Rajesh Lk
              from Chennai, Tamil Nadu
              Feb 8, 2018
              Resolved
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              Resolved

              Address: 600095
              Website: Flipkart

              Hi team,

              This is to inform you that, we had purchased a inverter from flipkart on 12/04/2016 with full product 2 years warranty and for the past one week it was not working.

              We called a local mahindra dealer m/s. Sunpower services, porur, chennai � 600116 for service of my inverter but he said, warranty will be covered for product purchased in tamil nadu that to for only one year from the date of purchase.

              He also informed us that the product was obsolete and service will be done on chargeable bases.

              I even called up flipkart for service support and they provided me a technician no. [protected] but he gave the same information as mentioned above.

              We are facing frequent power cut at chennai especially in maduravoyal area and wanted you to fix this issue on high priority or else refund the full amount.

              Kindly find the below link at the time of purchase of mahindra inverter and also attached the invoice copy for mahindra inverter.

              https://www.flipkart.com/mahindra-800va-square-wave-inverter/p/itmeh7sxkfuxjjuh?...

              With regards

              L k rajesh
              [protected]
              [protected]
              Mar 21, 2018
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Feb 10, 2018
              Flipkart Customer Care's response
              We will revert on it.
              Verified Support
              Feb 14, 2018
              Flipkart Customer Care's response
              Customer raised complaint regarding product defect and service center not providing any help, we have interacted with customer and informed to contact brand regarding warranty and provided the details about this issue hence closing the case from our team
              Sep 16, 2019
              Updated by Rajesh Lk
              Flipkart didn't resolve our issue, we fixed the issue by servicing the inverter locally.
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                G
                GOSANGI AVINASH
                from Merta, Rajasthan
                Feb 8, 2018
                Resolved
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                Resolved

                Website: Filpkart

                On 3rdfebruary 2018 I have order a set of books in FLIPKART i did online payment
                and today I have received one courier on top(Tax invoice) they 2 quantities and price of for 2 quantities. Order I'd OD[protected] tax invoice they mentioned 2 quantity (2books) but inside only only one book I have received mail that 2 books have been delivered (objective genetics biotechnology and molecular biology m. S. Gupta) which I have not received
                Mar 21, 2018
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Feb 10, 2018
                Flipkart Customer Care's response
                We will revert on it.
                Verified Support
                Feb 18, 2018
                Flipkart Customer Care's response
                We have tried to contact the customer several times, as there was no response from the customer we had to close the complaint.
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                  R
                  Raj1001
                  Feb 8, 2018
                  Resolved
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                  Resolved

                  Sir i have ordered a casual shoes from Flipkart but received a used formal shoes.i complaint many times to customer support they give a positive reply but their courier partner not accepting the product. i have attempted 4 time for return but they are not accepting it.
                  the shoes costs Rs1499.
                  Order no . OD[protected]
                  Order date
                  thanks
                  Pinki Kumari
                  Mar 14, 2018
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Feb 10, 2018
                  Flipkart Customer Care's response
                  We will revert on it.
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                    R
                    Rohitkawle
                    from Murgud, Maharashtra
                    Feb 8, 2018
                    Resolved
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                    Resolved

                    Address: 413521

                    I ordered kolhapuri centre men tan causal shoes of number 9 but got number 8.
                    I have paid money and got the parcel.
                    I request you to take it back and give me my sized shoes. And the 8 number shoes is too small that i can't even wear 9 number. I think i need 10 number size for this shoes (Kolhapuri). Send me 10 number size same shoes. Quickly in 4 days i have to attend a ceremony.
                    I hope i will get my order.
                    Mar 12, 2018
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Feb 09, 2018
                    Flipkart Customer Care's response
                    We will revert on it.
                    I have to cancel my return request for my order number : OD[protected]

                    So please cancel my replacement request for this order.my order perfectly alright.I don't want to replace it.
                    I Purchased washing machine on[protected] .Still my installation not done .I calling every person will come wait for 24 hour .Same answer they saying when ever i calling .i ask them to refund money no option for refund.they telling u have to wait till installation done

                    Order ID
                    OD[protected]
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                      N
                      Nitish Barnwal
                      from Ranchi, Jharkhand
                      Feb 8, 2018
                      Resolved
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                      Resolved

                      Address: Bangalore Urban, Karnataka
                      Website: www.flipkart.com

                      I have order many things from flipkart and i need the bill of the item thst i hsve bought and have to return the items thst got me deliverd today.
                      How can i do if my account is blocked..
                      I just need to open my accounts for the bills and returning items and i have return the items which i was not interested but i have ordered approx 15 items from flipkart in which 3 to 4 items are returned but the flipkart has block my account which makes the problem to me in many ways.
                      So i request flipkart to unblock my accpunt as soon as possible.
                      Mar 19, 2018
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Feb 09, 2018
                      Flipkart Customer Care's response
                      We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected]
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                        A
                        amit tewatia
                        from Mumbai, Maharashtra
                        Feb 8, 2018
                        Resolved
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                        Resolved

                        Address: 122001
                        Website: flipkart.com

                        I have purchased a Samsung mobile phone on 17 November 2017. But I refused to take that product due to some reason. After product returned 2 emi debited from my account to flipkart
                        1st on 4th January
                        2nd on 5 feb
                        I have complaint many times. but they didn't help.
                        I want my debited amount refund with interest
                        i'm attaching flipkart details with this complaint
                        these emis are autodebited that's why bank can not cancelled them.
                        i request you to please solve this immediatly
                        Mar 16, 2018
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Feb 10, 2018
                        Flipkart Customer Care's response
                        We will revert on it.
                        Verified Support
                        Feb 13, 2018
                        Flipkart Customer Care's response
                        Customer raised complaint for EMI charges should be refunded, Inform customer we have proceed with refund already but EMI charges customer, we request to get an touch with the bank for further assistance in this regard. Hence, closing complaint.
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                          M
                          maizur rehaman
                          from Pune, Maharashtra
                          Feb 8, 2018
                          Resolved
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                          Resolved

                          Address: Chandrapur, Maharashtra, 442401

                          Dear sir,
                          Yesterday on 7th feb i ordered the harmen hansen strap watch order i'd od[protected]. Which was under special offer time for rupees 1709. Today the same product is of rupees 1699. This means that you are making fool to customer by showing special time offer.
                          This type of practice of trade are covered under the unfair tarde practice by the seller. Please stop harrassing the customers by showing speciall time prices.
                          I personally have many proofs when you declares the special offer for time and the same product are at lower prices after the special time ends.
                          This means that your special time offer makes the prices high.
                          Mar 11, 2018
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Feb 08, 2018
                          Flipkart Customer Care's response
                          We will revert on it.
                          @Flipkart oder no. OD[protected] thy hve delverd the product to other person or might have sold the product whn complaind to customer care they r telling order another product we cant help... this rude answer we are getting i think amazon is far better than flipkart, , , , , , , i prefer not to use flipkart in future
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                            niranjan832
                            from Bihar Sharif, Bihar
                            Feb 8, 2018
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                            Address: Jehanabad, Bihar, 804422

                            Mera jab ka hed phone khrab ho gaya hai yhha jbl ka services center nhi hai mai flipkart se ise khrida tha
                            I have raised request 4 times for my moto c plus regarding hanging and over heating problem also camera very poor quality but customer care not at all supporting. Always saying troubleshooting process but even not yet resolved totally no use of it MOTO C PLUS.
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                              Khabib
                              from Vasai-Virar, Maharashtra
                              Feb 8, 2018
                              Resolved
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                              Resolved

                              Address: Solapur, Maharashtra, 413005

                              Hello sir, i ordered 2 cz finger rings from flipkart 8 days ago, i had to give to someone i took money from him in advance and i said i was going to give it to him after product delivery but they cancelled my order automatically saying it is not in stock now! After 7-8 days of order placement, now i have to pay him some extra money as a compensation, please help... Order od[protected].
                              Mar 11, 2018
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Feb 08, 2018
                              Flipkart Customer Care's response
                              We will revert on it.
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                                Jannath arafath
                                from Delhi, Delhi
                                Feb 8, 2018
                                Resolved
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                                Resolved

                                Iam very satisfied with flip kart, bt now iam very very disappointed i ordered a saree with offer and i paid through a debit card bt they cancelled my order without any confirmation and then i request that i want my order back bt they are no responsible they mentioned refund completed in their status bt still i didn't receive my refund iam very worried about that they told me the problem was solved on feb7 bt still my problem didn't solved i want my refund or my order back. Solve my problem immediately and send email properly
                                Mar 13, 2018
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Feb 08, 2018
                                Flipkart Customer Care's response
                                We will revert on it.
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                                  N
                                  NagaBabu Bethapudi
                                  Feb 8, 2018
                                  Resolved
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                                  Resolved

                                  Address: 534462

                                  On 06 february 2018, i ordered
                                  1. Genie cherryblossom blue17 inch school bag (Blue, 25 l) worth of rs.1495 and

                                  2. Apsara absolute round shaped pencil (Black) worth of rs.660

                                  I paid the amount through hdfc bank net banking. The amount deducted but it is not showing in my oreders list and they are not shipped also.
                                  Below i am attaching the screen shot of my bank accout statement.
                                  Mar 21, 2018
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Feb 09, 2018
                                  Flipkart Customer Care's response
                                  We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
                                  Sir, I have ordered some products from flipkart But flipkart cancelled all my product without my permission.So please help me
                                  Dear Customer,

                                  I request you to share your complete issue, customer Id, transaction details, and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                                  -Manoj
                                  HDFC Bank Customer Assistance
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                                    H
                                    Hanishhny
                                    from Patiala, Punjab
                                    Feb 7, 2018
                                    Resolved
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                                    Resolved

                                    I have an iphone from flipkart. It was damaged and dead on arrival condition. I raised a replacement request regarding this. The replacement should be done on or before 7 february. But on 6th february the return request was automatically cancelled. I am not informed about this. Kindly ensure me when the replacement will be done of this. I have not received intial product that i send for replacement. Please resolve my issue as soon as possible.
                                    Mar 13, 2018
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Feb 08, 2018
                                    Flipkart Customer Care's response
                                    We will revert on it.
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                                      I
                                      ISSL CTC
                                      from Kolkata, West Bengal
                                      Feb 7, 2018
                                      Resolved
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                                      Resolved

                                      Address: 753011
                                      Website: WWW.NO.COM

                                      DEAR
                                      i am Darabari Nayak . I have purchaged a 32gb pendrive from your website on COD base . after i recieved my order when i startr to use the pendrive doesnot showing in my laptop win7 operating system only i get device connect beep sound . then nothing . so i need replacement on my door side as on delivery address.
                                      so as far possible please attempt to solve my issue .

                                      below i have attached all picture of my device .
                                      Mar 21, 2018
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Feb 09, 2018
                                      Flipkart Customer Care's response
                                      We will revert on it.
                                      Verified Support
                                      Feb 18, 2018
                                      Flipkart Customer Care's response
                                      We have interacted with the customer, Informed customer that as the product is out of policy for return and informed customer to get in touch with the ASC. Customer agreed and closing the case,
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