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Flipkart Complaints & Reviews

2.8
Updated: Feb 26, 2026
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Flipkart reviews & complaints page 1604

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P
PRASHANTH GOWDA P L
from Mysore, Karnataka
Feb 16, 2018
Resolved
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Resolved

Website: www.flipkart.com

My name is Prashanth and I ordered Milton Duo DLX 1000 ml Bottle orange color from Flipkart on Jan 23, 2018.Although in a review customers who purchased it they mentioned about fraud doing by both seller and Flipkart.They sent me a silver color bottle and i placed return complaint. I did not get my product until today.Today date is 16 Feb 2018 so total 24 days got over. But on Amazon, i did not face these kinds of issues.Friends, please do not trust Flipkart.If you want to buy go for Amazon.Even dont go for snapdeal.They are big cheaters.

i attached order details image.
Order ID[protected]OD[protected] item)
Order Date------Tue, Jan 23rd '18 10:06 PM
Total Amount---Rs1, 014through Net banking
Apr 3, 2018
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Feb 18, 2018
Flipkart Customer Care's response
We will revert on it.
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    K
    Kanagadevi Ramesh
    from Chennai, Tamil Nadu
    Feb 16, 2018
    Resolved
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    Resolved

    Hi,
    Am not able to sign in to my account. Pickup done.
    1. Order Id: OD[protected]
    Return Id:[protected]

    IndianArtVilla Set of 2 Silver Plated Gold Polish Diya Silver Plated Bowl Set.

    Got picked up successfully SMS also. Here,
    Pickup Completed: IndianArtVilla Set of ... with tracking ID FMPR[protected] from flipkart.com was picked up today.

    2. Order Id: OD[protected]
    Return Id:[protected]

    Chappin & Nellson Combo-CNP-10-M-Black&Blue Basic Watch - For Men & Women
    Pickup completed sms,
    Pickup Completed: Chappin Nellson Combo... with tracking ID FMPR[protected] from flipkart.com was picked up today.
    All done on 14th February.
    My issue is I couldn't sign in to my account and as per instructions from customer support, sent emails also. But got failure notice [protected]@flipkart.com no longer in use. But repeatedly cs is asking me to continue to send mails. They've not understanding.
    Please help to resolve it.
    Mar 23, 2018
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Feb 18, 2018
    Flipkart Customer Care's response
    We will revert on it.
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      B
      Balaji Dongshanwar
      from Mumbai, Maharashtra
      Feb 16, 2018
      Resolved
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      Resolved

      Address: Thane, Maharashtra, 421204
      Website: www.flipkart.com

      I have ordered lenovo k8 plus phone from flipkart which is supposed to deliver on 12-feb. Delivery boy didnt delivered the item and rejected delivery saying undelivered. When i submitted feedback to e-cart, they have called me 10 times and told me that mobile got delivered and please give us good rating as it will go against there incentive and all. When i reached home, project was undelivered.

      Now i am trying to contact all escalation level who called me entire yesterday, they are not picking up phone and not delivering product.
      Mar 22, 2018
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Feb 17, 2018
      Flipkart Customer Care's response
      We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected]
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        A
        AshishJain88
        from Vadodara, Gujarat
        Feb 16, 2018
        Resolved
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        Resolved

        Address: Vidisha, Madhya Pradesh, 464001
        Website: Flipkart

        Hi team,
        I am ashish and my order was supposed to deliver on 13th to 14th feb but not yet delivered. I am continously following up with flipkart team but team is not giving any resolutions instead telling system is down and we can't help.

        Please check and help me with order
        I am attaching screenshot which shows that order id and above flipkart message that item is late.

        I am continously asking flipkart team to co-ordinate with logistics team and check the status of item, but team says we can't do it. I am requesting for escalations but team is not escalating issue with logistics team.
        As a customer i have requested to provide for logistics number but team refuses everytime saying system is not up.

        Please escalate and resolve this asap.

        Email id - er. [protected]@gmail.com
        Mobile - [protected]
        Mar 22, 2018
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Feb 17, 2018
        Flipkart Customer Care's response
        We will revert on it.
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          S
          Shitav
          from Mumbai, Maharashtra
          Feb 15, 2018
          Resolved
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          Resolved

          Address: Mumbai City, Maharashtra, 400067
          Website: Flipkart

          I have been following up with flipkart for refund against order returned of rs 561. At the time of placing order i had paid by icici credit card in the month of december 2017. Flipkart claimed that they had transferred money to icici bank and provided payment reference number and auth id along with date. When contacted icici bank they said they had not received any such amount via the mentioned reference number. And hence the refund was not credited to my account. Icici bank also asked for bank account number from where payment was made. However flipkart refused to provide any more details. When asked icici bank they told me that as issuing customer i can not raise the charge back. Since the transaction is initiated by merchant ie flipkart, charge back need to be raised by flipkart. The email from bank was forwarded to flipkart however flipkart refused to raise the charge back. Looking at the denials from flipkart for raising charge back as well as for sharing any details, i doubt if the payment of the claimed amount was transferred to icici bank by flipkart. Also i doubt the payment reference number provided by flipkart is correct or forged for the mentioned claim amount. Even escalating this to highest authority has not resolved the matter after two months of follow up. Please help to resolve.
          Mar 22, 2018
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Feb 17, 2018
          Flipkart Customer Care's response
          We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected]
          Your return request has been accepted!

          We will pick up the item and deliver the replacement at the same time

          Order Id: OD[protected]

          Return Id:[protected]. flipkart making full to Online customer Rahul.
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            S
            from Noida, Uttar Pradesh
            Feb 15, 2018
            Resolved
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            Resolved

            Address: New Delhi, Delhi, 110091
            Website: Flipkart.com

            Dear sir,
            My self jitu verma i order a product feom plip kart od[protected]
            My registered mobile no. Is [protected]
            I order coat pant off white for 12 year child but i received very bad quality product received i want to refund my amount as soon as possible i order this product for participate a party but i could not attend that day i have very bad experience with your service
            Apr 1, 2018
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Feb 15, 2018
            Updated by [email protected]
            How much time it will be resolve
            Verified Support
            Feb 17, 2018
            Flipkart Customer Care's response
            We will revert on it.
            Verified Support
            Feb 20, 2018
            Flipkart Customer Care's response
            As interacted with the customer the issue is resolved now hence closing this case from our end.
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              Y
              Yogi aggarwal
              from Samalkha, Haryana
              Feb 15, 2018
              Resolved
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              Resolved

              Website: Flipkart

              सर आज ही मैंने फ्लिपकार्ट से Redmi 5a order किया था ।जिसकी order id -
              OD[protected] है। ये आर्डर seller (truenet commerce) के द्वारा कैंसिल कर दिया गया। जो की customer को दुखी करने का एक तरीका है। please मेरा आर्डर reinstate किया जाए। या मुझे इसका कोई और solution बताया जाए।
              धन्यवाद।
              Aman aggarwal
              Mob. No. [protected]
              Mar 9, 2018
              Complaint marked as Resolved 
              Ixitxitxrxreixi4xri
              Truenet commerace seller why my flipkart account limited my purchase. Plz deactive limit sir. My family every purchase in flipkart
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              1 found this helpful
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                J
                Jauhar Raza
                from Tufanganj, West Bengal
                Feb 15, 2018
                Resolved
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                Resolved

                Address: 201310
                Website: FLIPKART

                Ordered a washing machine from flipkart & the dimension's mentioned online were completely wrong as the dimension was mentioned (depth 56 cm but actual depth is 62 cm ) so i asked that please refund my money as this dimension is big for my place
                they said sir it's replacement only policy & we'll replace you the product
                now, one thing i don't understand is that how will other machine that is same brand same specification, same model be any different
                one customer care representative even told me that sir see the manual for dimension( i mean are you serious, objects in front of me, what will i do by reading the manual)
                these are completely fraudulent malpractices people at flipkart are pursuing

                utterly disappointed
                Mar 22, 2018
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Feb 17, 2018
                Flipkart Customer Care's response
                We will revert on it.
                Verified Support
                Feb 19, 2018
                Flipkart Customer Care's response
                We had interacted with the customer informed regarding the return and refund also customers valuable feedback have been noted, hence closing the case.
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                  H
                  Hanuman TV
                  from Delhi, Delhi
                  Feb 15, 2018
                  Resolved
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                  Resolved

                  Address: New Delhi, Delhi, 110009

                  I am unable to login my Flipkart account when I have raise a complaint in customer care then I have received an email from Flipkart it mention that I am misusing the token amount apology scheme but sir I have never ask for give me apology amount when my charger is defective then I ask for returning the product then they ask me To take the apology amount and now they are saying that I am misusing this I have around 2500 to 3000 rupees in my Flipkart account my friend also send me a gift card of 499 in this account sir please help me please.
                  [protected]@gmail.com
                  Mar 22, 2018
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Feb 17, 2018
                  Flipkart Customer Care's response
                  We will revert on it.
                  Verified Support
                  Feb 19, 2018
                  Flipkart Customer Care's response
                  We have interacted with the customer and informed that the account has been freezed as there has been an unfair use of the companies offers by customer. Hence, closing the complaint from our end.
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                    M
                    mani-yash
                    from Noida, Uttar Pradesh
                    Feb 15, 2018
                    Resolved
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                    Resolved

                    Address: New Delhi, Delhi, 110016
                    Website: flipkart

                    Dear Sir,

                    I have bought 2 cricket bat for my young kid against order umber OD[protected] items) from flipkart value of Rs 3600. I have paid cash on delivery, When I have open the thing surprice to see that inside duplicate bat are there instead original SG make duplicate are easily available in market of Rs 500 each. I speak to customer care immediately and they are saying that they will replace the item and I will receive original this time but I am not sure. My kid need to play a tournament and I can not effort to buy from others. Please look into matter seriously as it i s a matter of his future. Also flipkart excutive told over phone that they are marketing only and no money shall be return and item shall only be replaced. I agree but they should make sure that no duplicate item should be on their website when they are mentioning that 100% authontic aproducts. (Picture enclosed.
                    When I ask them to provide a certification that it is original, they have refused then in this case how they mention 100% authentic??

                    Please help.'

                    Regards
                    Manish
                    [protected]
                    Mar 28, 2018
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Feb 17, 2018
                    Flipkart Customer Care's response
                    We will revert on it.
                    Verified Support
                    Feb 25, 2018
                    Flipkart Customer Care's response
                    We would like to inform you that we tried reaching on [protected] but we were not able to reach you. We have sent an mail in your registered email Id: [protected]@foodpharma.in, if you want us to reopen the case, kindly revert on the same mail.
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                      S
                      Sivakumar Kalayanasundaram
                      from Chennai, Tamil Nadu
                      Feb 15, 2018
                      Resolved
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                      Resolved

                      Address: 625001

                      My order No.OD[protected] Mobile - motoe4 plus was purhcased on 31.1.2018. within 15 days it was hanging. No display, only audio will hearing. So I want to return my phone. But in mobile app and also online login - my login - my orders page - return option tab is not shown. How can I return the product. my mobile No [protected] my email id - [protected]@gmail.com-
                      Mar 22, 2018
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Feb 15, 2018
                      Updated by Sivakumar Kalayanasundaram
                      WHAT IS THE CURRENT POSITION?
                      Verified Support
                      Feb 17, 2018
                      Flipkart Customer Care's response
                      We will revert on it.
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                        R
                        rejianimator
                        Feb 15, 2018
                        Resolved
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                        Resolved

                        Order id
                        Od[protected] i received the message that it was delivered. But it was not delivered to my home. This is not fare. The person told us that product was heavy he cant deliver home. So then y we send the address and all things. Your delivery teams are not good for your work. Now we have to take auto or taxi to take the product from your office it will cost 150 rs who will pay the taxi charges i need a full explanation. We people are trusting you guys because you people deliver to home.
                        Mar 22, 2018
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Feb 18, 2018
                        Flipkart Customer Care's response
                        We had interacted with the customer as per customers complaint, delivered the product and confirmed from the customer, hence closing the case.
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                          F
                          Fathima Shana
                          from Cherthala, Kerala
                          Feb 15, 2018
                          Resolved
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                          Resolved

                          The item tupperware polypropylene steamer was in deliver but it doesn't reach us and now it is showing that the item was returned. It was an urgent order. But we realize that now flipkart and it's delivery department is in the careless manner. We didn't expect these from you. We were waiting for our product. But now it is cancelled and when we decided to order it once more, it shows that it is in out of stock. Now we are disliking the flipkart as this problem was occured. Flipkart had a good approach to us. But now it changed. Now we are in a situation which making us hate the flipkart. We are believing that you will approach this complaint as a good way and solve this problem as soon as possible. Now also we are believing you as always.
                          Mar 22, 2018
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Feb 16, 2018
                          Flipkart Customer Care's response
                          We will revert on it.
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                            A
                            Aarya Shukla
                            from Delhi, Delhi
                            Feb 15, 2018
                            Resolved
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                            Resolved

                            Address: 122017
                            Website: flipkart.com

                            Hi.. I have placed some orders but 3 of them have been

                            Received however rest of them have been marked delivered

                            But i never received them, i want my money back now... This

                            Is really rediculos, i used flipkart first time and m nver

                            Gonna use it again... I have raised request multiple times

                            But nothing is done yet.. Please help me...

                            Zxn slim women blue jeans
                            Jacket
                            Boots
                            Marked delivered on the same day and not received

                            Again... Pleaseee helppp, please get this resolve at the earliest

                            Please help me...
                            \
                            Mar 21, 2018
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Feb 16, 2018
                            Flipkart Customer Care's response
                            We will revert on it.
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                              R
                              ravijvit
                              from Bengaluru, Karnataka
                              Feb 15, 2018
                              Resolved
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                              Resolved

                              Address: Shajapur, Madhya Pradesh, 465441

                              Dear flipkart,

                              I have received e gift voucher from my company as a gift but when i am using the same its displaying "this card belongs to a wallet and direct transaction is not allowed on this card".

                              Card detail is mentioned below:


                              Code:[protected]
                              Amount:2000
                              Expiry date09-june-2018

                              Please do the needful asap

                              Regards
                              Ravi raushan
                              [protected]

                              Please do the needful asap
                              Mar 19, 2018
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Feb 16, 2018
                              Flipkart Customer Care's response
                              We will revert on it.
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                                H
                                Hrom405
                                from Delhi, Delhi
                                Feb 15, 2018
                                Resolved
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                                Resolved

                                Address: New Delhi, Delhi, 110059

                                Have orderd transcedence 2 tb hard drive which costs me rs 2999 on 9th of feb 2018 by cash on delivery and the order is confirmed by flipkart via email but they cancelled my order on 14th feb by saying that there currier partner unable to deliver
                                My order id is od[protected]
                                Which i think is rubbish. This is the second time that my order got cancelled..

                                Please help me out... I want the product because due to that offer i cancel my producr on amzon which cost is 3500 on sale and now its price is 8000. Or i will (Complaining state consumer dispute redressal solution) for that order.
                                Mar 22, 2018
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Feb 16, 2018
                                Flipkart Customer Care's response
                                We will revert on it.
                                Verified Support
                                Feb 19, 2018
                                Flipkart Customer Care's response
                                We had interacted with the customer informed to place a fresh order again as courier returned by seller and Token of apology provided for the same issue.
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                                  J
                                  Japjit Kahlon
                                  from Hoshiarpur, Punjab
                                  Feb 15, 2018
                                  Resolved
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                                  Resolved

                                  I ordered redmi 5a grey 16 gb today. (15/02/2018) i got confirmation mail from flipkart. However afterfew minutes they sent me email saying your order is canceled... How can they cancel my order without consulting or without any explanation... I got that phone in flash sale and now i have to wait for 1 week.. Please help me with this problem as soon as possible...
                                  Mar 20, 2018
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Feb 15, 2018
                                  Updated by Japjit Kahlon
                                  My email id is [protected]@gmail.com
                                  Verified Support
                                  Feb 16, 2018
                                  Flipkart Customer Care's response
                                  We will revert on it.
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                                    V
                                    vishnu deshpande
                                    from Idukki, Kerala
                                    Feb 15, 2018
                                    Resolved
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                                    Resolved

                                    Address: Bijapur, Karnataka, 586101

                                    Dear sir/madam,
                                    I m mr. Vishnuvardhan i was placed order on 09/02/2018 & my order id is :od[protected] item name : woodland sneakers for men its came with damage so i paid for this rs. 1920/- if you can send me a same piece means i will send it return & also same amount i m not ready to pay any r extra amount i m waiting for valuable reply.
                                    Regard's
                                    Vishnuvardhan
                                    [protected]
                                    Mail: vishnu143. [protected]@gmail.com
                                    Mar 19, 2018
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Feb 16, 2018
                                    Flipkart Customer Care's response
                                    We will revert on it.
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                                      D
                                      Dsouza1988
                                      from Bengaluru, Karnataka
                                      Feb 15, 2018
                                      Resolved
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                                      Resolved

                                      Address: 560062
                                      Website: Flipkart.com

                                      Od[protected]
                                      I had placed the order for cloudwalker full hd 43" tv on flipkart and after installation i came to know that its not full hd and its hd ready tv bcz it supports only upto 720 so i called them and asked for refund bcz its their mistake they mentioned wrong product details.. Flipkart person told me refund is not possible for first delivery so they replace it so i agreed thinking that ill send it back again and ill order any other 4k or full hd tv bcz i need it for my work... Now its been 8 days still am waiting and sitting at home without work.. F such a worst service from flipkart they are just escalating my issue they are not bothered at all.. So am planning to give complaint against flipkart as well as cloudwalker for cheating people in the name of full hd... Please dont buy from flipkart their service is worst
                                      Mar 22, 2018
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Feb 15, 2018
                                      Updated by Dsouza1988
                                      Now they are telling me that replacement for this product is rejected i dont know whats the problem with this bloody site...am not gonna leave this. Matter here itself...
                                      Verified Support
                                      Feb 16, 2018
                                      Flipkart Customer Care's response
                                      We will revert on it.
                                      Feb 17, 2018
                                      Updated by Dsouza1988
                                      I tiered fighting with flipkart they are just escalating my issue.i dont want replacement for this product bcz its not full hd... And cloudwalker people telling that they will update the software soon... I dont know how software update will update the tv panel as its already 720p... I dont think they are matured enough.. And they are giving bloody foolish answers ... I suggest everyone not to buy cloudwalker tv as their customer service is very very poor... Waiting for my refund... I got trapped here
                                      Feb 21, 2018
                                      Updated by Dsouza1988
                                      Flipkart helped me... And i got my refund
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                                        A
                                        Akash Jarwal
                                        from Delhi, Delhi
                                        Feb 15, 2018
                                        Resolved
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                                        Resolved

                                        Address: 110022

                                        I order a mobile from flipkart with order no od[protected]. I contact flipkart many times regarding my order but not receive any reply from you. I'll only get each time mail from flipkart that your product is delivered successfully. But really i don't get the product inside the box and box was also tempered.
                                        I request you to sent me refund or replacement soon for my order because i'll not get product inside the box. If you don't want to give any response i'll file a case in consumer court.
                                        I want my product urgently or send me a replacement.
                                        Mar 22, 2018
                                        Complaint marked as Resolved 
                                        Flipkart customer support has been notified about the posted complaint.
                                        Verified Support
                                        Feb 16, 2018
                                        Flipkart Customer Care's response
                                        We will revert on it.
                                        Verified Support
                                        Feb 17, 2018
                                        Flipkart Customer Care's response
                                        We would like to inform you that your request for return can not be initiated due to high number of returns. Hence, closing the complaint from our side.
                                        Mar 10, 2018
                                        Updated by Akash Jarwal
                                        But i never return or refund any product please check the account again. Really i don't get my product you can track it using imei please give me money or product
                                        ORDER ID-OD[protected]
                                        Product-JBL Bluetooth speaker.
                                        Sub- missing product.

                                        I can't share my government ID. it my privacy. N sab ko nahi de sakte.

                                        Many time talk and bol raha ghar se bahar hu 20 days k liye . I can't provide ID n meet. phir vi harassment kor raha hai.

                                        1 month wait korne ko bol raha hai. Mein 20 days bad job ghar pe back korunga uske bad resolution provide korenge. Bohot pareshan ho raha hu. Issue resolve quickly.

                                        Missing product 10 days over ho gaye but refund or replacement nahi provide kiya.

                                        I can't wait for resolution. Refund or replacement.
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