| Address: Gautam Buddh Nagar, Uttar Pradesh, 201301 |
I had an account on flipkart, so i ordered multiple things but the things i received were totally different form that in description, so i placed a return req. Certain products were returned but some rejected so i contacted customer care many times, they told it will be done soon. Then all of a sudden when i tried logging in my acoount, what do i see... That im unable to login, i recieve an email form their side that my account has been blocked, i try contacting customer care again, they say that reply to the same email and something would be done by different department: i do so, but nothing happens and then when i contact htem again, they tell me that now nothing can be done, account closed...
I have 500 rupees in my wallet please help
Mohit manchanda
Contact no [protected]
Mar 21, 2018
Complaint marked as Resolved
Flipkart customer support has been notified about the posted complaint.
Verified Support
Feb 08, 2018
Flipkart Customer Care's response We will revert on it.
This is nikita chopra. My account is blocked by flipkart without any prior.On 18th feb 2018sunday i tried to place 2 orders of 3638/-, 2749/- via pnb netbanking for which amount got debited but order was not placed. I dint get refund of that amount yet. Debit msg attachment is attached herewith.
Further, since those orders were not placed i tried to place those 2 orders via hdfc netbanking. Order of 2749/- and 4558/-got placed but i dint get orders yet and my account got blocked. Now what about my orders and amount?? Will i get my orders or will i get my refund.
I called up so many times but none helped me. No call from customer care is received yet.
Refund of total around 15000 rs. Is due.
Please help me asap.
Is this way flipkart provide their services. No one from back end team called up. No one from customer care is helping. Should i take help from consumer forum to get this sort out.
Email- nikkie.[protected]@gmail.com