Flipkart Complaints & Reviews

I buy the svl led tv 24" at 8999/-from flipkart online shopping already tye delay for delivery on 16 jan 20018 for tv after that installation man came for install the had found there was lack of item as per list wall mount, cable tie, remot cell then after i register complaint fm that day 4 times technician visit had cancel up to today whenever i call the flipkart they get me new date every time and say svl customer service had cancel your request always they not loyal for there customer service what can i do sir please help me

I have been buying products from flipkart since 2016. Throughout this period i have never any problem until now. I ordered a mobile phone worth 15999. But i got defective headphone. So i contacted flipkart customer support. They provided me some amount in my wallet so that i can buy new headphones using it. But one day suddenly they blocked my account. And i am unable to login since then. I called customer support for minimum 15 times but they are not even helpful. They are making excuses. Flipkart now onwards doesn't care about their customers. They only care about themselves.
My flipkart account no - [protected]
Account mail - [protected]@gmail.com

I hope this will help me regain my account

Hello team,

I had purchased moto e4 plus on 23rd december, since i am facing lot of problems with that phone, i tried lot of time to reach flipkart they are not responding, as per the policy i have 10days replacement of that phone... Why they are waiting for? Whether they waiting for to complete 10 days replacement policy...?

Team could please help me on this!

Regards
Surya
+[protected]

Since 21.11.17 there has been certain withdraws from my account till 30.01.18, as a total amount of 49, 469 INR, the money has been deducted under the cicrumscribe of www.flipkart.com, but there is no orders that we had placed, so kindly there is needed for an instant action to recover my money..

I ordered FurnitureKraft Metal King Bed With Storage on 21 Jan 2018 and it got delivered yesterday i.e. 29 Jan 2018 and after technician visited at my home I came to know that few parts are missing. As per technician, missing items are the necessary screws and without this installation can't be done.
When I reported this issue to flipkart customer care and they raised a replacement request though i emphasized on delivery of missing item.
Please look into this issue and raise it to appropriate channels.

I ordered seeing so many advertisements from ur app you all sended me the damaged used product then after that the delivery person is not willing to pickup the product i want my money refunded immediately for this product you can check the order by my mob number immediately resolve my issue because of a wish master you cannot loose a valuable customer like this this is just disgusting never thought being a so big e business website you all do such fraud with the customer immediately refund me my money or i am filing a case in consumer forum

Dear sir/madam,
I am srikanth. I have order infinix note 4 (Ice blue) phone as on 29.01.2018 and my order id is od[protected]. Last time also i ordered the same mobile but its cancelled, becouse of wrong route. So i have mentioned my address clearly now so i kindly request to delver my order.

My address
Srikanth gaikwad
S q coachiing clasess humnabad - 585 330
Tq - humnabad, dist-bidar, state - karnataka

I had purchased lg 49 inch suhd tv (Model no. 49sj800t) on 24th january, 2018 from flipkart.com - order id: od[protected]

The problem is that the serial number on the invoice is different from the serial number mentioned on the back of the tv. This may lead to issues in case of any warranty claim with lg.

Even model number is not mentioned on the invoice, only the size of the tv (49 inch) and resolution (4k) is mentioned, which is very strange.

Moreover, the serial number mentioned on the invoice is so long that it cannot be of any lg television.

Now flipkart wants to replace the tv, but why should i go through the hassle of sending this back and receiving another piece just for a mistake on the invoice and that to by flipkart's own seller omnitech retail.

My tv is installed and has no problem. I have done all the calibration with its picture settings and connected all my devices. Now i'm enjoying this quality product and flipkart wants to hassle me with the long replacement process of a big appliance like 49 inch tv because of a small invoice mistake by their seller.

I would request them to share a revised invoice with the correct serial number. If they want their technician can visit and verify the serial number on the tv then provide me with a revised invoice.

I ordered lenovo ideapad 520 on jan, 18 for rs 80000. I received the laptop from flipkart on jan -5-18. I was in vacation for a week and started working on it. I noticed that it was a defective and used, there were few scratches. When i checked the warranty in lenovo site, it shows 8 month instead of one year. After a few days, laptop was not starting. Bluescreen only shown up with repair options. I called flipkart for replacement, they refused to do so. I called lenovo cust care, they suggested few repair options. I tried it, didn't work. I visited lenovo center, they said hard disk damaged and replaced. Still the same issue. Laptop is defective and not working at all. It's been only a frustration, waste of precious money and efforts because of flipkart.

Redmi note 4 (Gold, 64 gb) purchased from flipkart site on 15 oct 2017 is not working now. It does not start. We are not able to switch on.

The order number of the product purchased is od[protected].
You are requested to please look into it as early as possible and replace our mobile.
We could provide invoice copy to you whenever required.

I had ordered Asus Zenfone 2 ze550ml online which was delivered but on opening the packet I found it was an used product and defective as well .As it had 10 days replacement policy I registered a complaint immediately. Even after complaining continuously to the customer care we have not got it replaced and I had even tried to use it anyways but it is getting switched off automatically.I want an immediate response as I have already waited enough.It would be better if I get a refund for it.Reply as soon as possible else I would register a complaint in consumer Court which I think would be better.

Sir my self prashant kumar. I recieved an android mobile redmi note 4 black 32 gb on 12th october 2017 on saturday. Order id is od[protected]. I am face some problem in my android about 2-3 months. The problem is that (Mere phone ki screen light achanak se band ho jati hai but keypad lights on raheti hai, sound bhi atti hai, but display nahin hota hai kuch bhi) contact no. [protected] please take action about my complaint. My phone is under warranty please sir take action

I ordered oppo f3 plus on flipkart. But there is some issues on it. So they offer me refund. I paid 15160rs. By cash which they give me back in my bank account. But the payment of rs. 7930 which i paod as the exchange of my phone is not refunded to me. I complaint against it so they refund only 2930rs.in my flipkart wallet. My residue of 5000rs. Is not refunded in my flipkart wallet. I want my refund of 5000rs. Otherwise i complaint to consumer court.

I have received a faulty laptop on 08-Jan-2018 which is having the DVD Drive issue (ODD). I raised complaint on 15-Jan-2018 . they promised to replace the product by 23rd Jan 2018. after that because of technician delayed the visit. he visited on 24-Jan-2018. then again flipkart changed the replacement and delivery date to 29-Jan-2018. but now today(29-Jan-2018) all of sudden they are telling the replacement is cancelled by seller. and again they raised new request today and i need to wait till 06-Feb-2018. without giving any consent to me they changed my order details in my flipkart account, now i am unable to see the details of the return request i created in the flipkart account on 15-Jan-2018. when i try to call flipkart they keep me on hold for 25 minutes. today i am on call from afternoon 2:00 to still (currently) i am on line to speak to their senior customer support representative.

[protected] Forwarded message[protected]
From: Flipkart.com
Date: Sat, Jan 27, 2018 at 1:21 PM
Subject: Regarding your Flipkart order: OD[protected]
To: [protected]@gmail.com

Flipkart.com Download APP DOWNLOAD APP

TRACK
ORDER


CANCEL
ORDER


FREE & EASY
RETURNS


CUSTOMER
SUPPORT

Hi,

Order ID: OD[protected]

We are sorry to let you know that the delivery of your order has been delayed due to some unforeseen issues faced by seller.

We are working with the seller to fix the issue and be assured that the order will be delivered to you by[protected].

We would like to thank you for your patience and understanding.

Thanks,

Flipkart

Flipkart.com

24x7 Customer Support | Buyer Protection | Flexible Payment Options | Largest Collection

Now all of sudden all status are cluttered like the below image added.

I order a company phone, and had put my home address as the shipping address. Flipkart does not allow one to change the billing address, when i requested them to change it, they said thats not our policy. They refuse to let me change the address.

Please can i get help with this.

My number is [protected]
Order number is od[protected]...

I have ordered a white t-shirt. After delivery of t-shirt it was cream colour so i had file a replacement. Then the courier boy came n took the product as my order was on cod so the money was paid earlier then after some dayz no response was frkm flipkart i called flipkart they told me they didnt received any order pickup by courier boy now i dont have my product nor my money.. They r saying that give them any receipt or talk to courier boy from where should i bring the detailz of courier sevicez courier service r appointed from flipkart...
Please sir do some thing either give my money back or my product...
Help me
Thank you

I had ordered a tynor make wrap around knee support as i am a senior citizen of 68 years age and suffering from osteoporosis. Order no. Is od[protected]. I hace ordered this product earlier and got the product ordered for. However, when the product against this order was delivered, i found it to be a sub-standard product not manufactured by tynor and not bearing the logo either. The delivery was made on 15.1.18 and my request for return was done on the same day, within one hour of receipt. F or some odd reason, my order details vanished from my order list... Never to be seen later. On enquiry i was told that my order was placed from another e-mail id... Somethinf i have never understood yet. No action has been taken on my request at all till date inspite of mails and telephone calls.

I had ordered a shivalik herbal indian ayurvedic goji cream vide order number od[protected]. As per the order 4x50 gms goji creams were to be delivered and i paid rs 4300/- for the same. On opening, it was found that only 1x50 gm goji cream was found. On verbal complaint a replacement was delivered. The packet was opened in front of your company delivery person. To my surprise it found that once again only 1x50 gm goji cream was found in the packet. A formal complaint was lodged vide complaint number in[protected]. Your company executive spoke to on telephone and confirmed that the packet would be collected and the money will be returned in my bank account. However the your person who came to collect the packet, refused to collect stating that he has instruction to collect 4x50 gms. Request your people be more professional and resolve the case.

Hi, i purchased 7 gift card for my clients, details mentioned below -

I immediately received the invoice for all the gift card but din receive the actual gift card

1] od[protected] rs 1000
2] od[protected] rs 500
3] od[protected] rs 500
4] od[protected] rs 500
5] od[protected] rs 500
6] od[protected] rs 500
7] od[protected] rs 500

When i am clicking on resend gift card, i receive the error (Error attached).

I am continuous following up with flipkart and they are just raising their complain but unable to resolve the issue.

Need vouchers on urgent basis as i have to forward it to my clients.

Hi there,

My name is tabrez nagaralli from lives in navi mumbai. My mobile number is [protected]. I had ordered iphone 8 64gb by paying rs.55069 on 21.01.2018 which has to be delivered to me by 22.01.2018, as promised i got the product on given date at my office address mazgaon, mumbai. Me and my friends opened the box after sometime then i noticed main box i. E apple iphone8 box doesn't have little sealed tapes at sides. When i opened the main box to my shock there was soap bars instead of mobile phone. It was very disheartening to see that.
Then i immediately contacted delivery guy then he told me to call customer care. The executive first told me to wait till my order's status become delivered. On same night it changed to delivered then my issue was escalated and promised date given was 25jan 4.30pm and incident no:[incident: in[protected]]. After this i contacted so many times, one of their social media executive called me on 23.01.2018 and said that issue will be resolved within 24hrs, but this didn't happened. On second day i. E 24.01.2018 i got call from social media team and they told me that it will take 12 days and disconnected my call. Now when once again called customer executive they are saying issue will be resolved by 25.01.2018. I am really worried about this because just now received email saying your issue is taking time to get resolved and now given date is 28.01.2018 and one more time they have given new date 29.01.2018. I am very disappointed right now.
I want my issue to be resolved on given date and time i. E 29.01.2017 3pm. I am very frequent buyer of products from flipkart website.

Important data:

Order number: od[protected]
Incident raised no.: in[protected]
Mob: [protected]
Courier partner: ekart logistics
Tracking id: fmpp[protected]