Flipkart Complaints & Reviews

I have made my emi payment of this month for Flipkart pay later amount was deducted from my bank account but it's not reflected in Flipkart account.Its still asking to pay again

Order id OD[protected]
If you want to call me i will request you to do on the numbers given on address not the account registered number
Coming to complaint, The issue persists with the haldi stain recieved on bottomwear part, after creating request for refund the logistic team is kept cancelling the pickup saying i am giving used item and asking flipkart to send approval for same
I had raised issue on social media as well but after repeatedly mentioned to only contact on the number shared in email or chat box, your team is only calling on my registered num, there is allready long delay in response soo kindky look over here and call me on [protected]

I am very surprised that Flipkart is blocking the account of genuine customers. If they feel that customer is doing repeated orders or refunds they should call customer and should understand the genuine reason for it, rather than blocking them. If you see my history of orders, it was never COD, I have always purchased doing online payment. It's ridiculous that they treat their customers like a Beggers. They dont value them. You have never mentioned that how many times customers should make the orders for the products. If we need any particular order in bulk for any function, then definitely buyers will go for bulk purchases. what kind of policies you guys have. I need to return my orders due to bad quality, but I am not able to do that, due to account is blocked. So my money is also blocked. I am calling customer service continuously in the last 4 days . But they are not ready to help me. I request you to kindly take necessary action on this to save our hard-earned money.

I have been facing replacement issues of my defected Realme 9pro mobile [ Order ID - OD[protected] ] which I bought from Flipkart. I got a defective Realme 9pro on 19th January, 2023 and has asked by the customer care to contact to the Realme Service Providers. Then we contacted them on 24th Jan. Now, Mobile with all the accessories are already received and certified DOA by the Realme Service Provider [ Debojyoti Infotech, 17/36, Dakshindari Road, Ultodanga ] on 1st February and asked to contact Flipkart customer care again to know the procedure to get my replaced item. Now I have call again and again to Flipkart customer care but still no dispatcher or courier person contact with me from Flipkart about it and no one is going to give me a perfect solution. What to do?

Special Mention : I have found the internal scratch on the lense of the ultra wide camera during the open box delivery and denied to share the required OTP. But the delivery guy [ph no : [protected] ] who is forced me to give money first before unboxing, has again forced and harassed me and my mom for 40-45 consecutive minutes and tried to walk away with my money. Is this the way Flipkart gonna treat their's customers specially when they are women?

NAME:MUKHTAR KHAN
MOBILE NO: [protected]
ADDRESS: SURAT ISLAM YATIMKHANA SOCIETY(SIYS), ATHWAGATE SURAT, GUJARAT, INDIA 395001
I ordered campus first running shoes in gray colour on dated 19/01/2023
and i recieved parcel on dated 24/01/2023, the parcel contains shoes in red colour which is different in colour so i regestered a return request regarding this, and the pick up boy some how cancel IT, then from there i continuesly requesting my return for the current 4th time, but the flipkart boy not yet come on at my address and continuesly canceelling my pick up of product FROM HIS END. please resolve it . I REQUEST FOR REFUND.

ORDER ID: OD[protected]
COMPANY:FLIPKART
SELLER:CAMPUS COMPANY STORE

Hello,

I have ordered a Lubricant oil of amount Rs 274. Then I clicked on pay, opted Google pay as payment mode. Then Google pay shown it is success redirected back on Flipkart page however Flipkart shown as failed. Same happened on the second attempt. Then I opted cash on delivery. I checked Gpay history and bank account history.

274 rs debited twice and also later received debit msg.

Please help me, when I called Flipkart support, so frustrating as due to automated support. Even if w select right option they say thanks and close the call.

Hlo sir i have return order refund is proceesed on 15 dec 2021 rs 226 but still did not get money in my bank account my payment method is upi (sbi bank through phonepe) my refund refernce number is[protected] rs 226 but my bank deny sir please check it and send my refund amount rs 226 thanku sir

I ordered a Urban Terrain UT1000 MTB 27.5 T Mountain Cycle (21 Gear, Black) from flipkart on 30th jan 2023 and its a prepaid order ...it was going fine my product got shipped but from 31th jan 2023 till today its stucked on
Your item has arrived at a Courier Facility..
please help me out I don't want to loose my money

Hi this kadari babu, my order id is OD[protected]
On the date of, 13th jan '23, I'm placed DELL Inspiron Core i5 11th Gen - (16 GB/512 GB
SSD/Windows 11 Home) INSPIRON 3511 Thin and
Light Laptop Platinum Silver | Dell[protected] |
IMEI/SrNo: [[.]] with the amount of 64, 490.0/- the order number is OD[protected]. It was shipped on 13th jan, with .It was delivered to me on 13th jan '23.
" I RECEIVED AN EMPTY BOX, THE LAPTOP IS NOT THERE INSIDE OF THE BOX ". On the time of delivery i'm asked the delivery person also " he said call to flipkart we can't do anything ". After that i'm raised a return requested from my end while selecting option ITEM MISSING.the return request is rejected on 14th jan, without any proper resolution, on that day.
I'm raised the another return request on 14th jan still there is no response from your end. I don't have the trust on flipkart I'm thinking flipkart will blocks my account that's the reason on 14th jan, I'm sended the legal notice on flipkart to your registered

I purchased a Dell laptop from Flipkart, before buying it highlighted thr product is returnable within 7 days, but now when I filed the return request after the next day of purchase then also they are not picking up the prpduct and my money is being deducted

Unfortunately, I ordered kettle from Flipkart and i received it damaged it's plate on which it is kept was broken completely and the there was protuderance in the kettle body ...and i applied for refund ...but it was cancelled due to unknown reasons ...

I am facing multiple issue new handsets Redmi 12 PRO.

1. Contact load time hang and not responding.
2. 5 g not working.

All ready two time tech visit has done but still not replace approved. I have multiple try to call customer car regarding this issue.

Heare I am attaching my proof video

I had bulk ordered for 2000 rupees and there was a cash back offer. Flipkart canceled the order and refunded only partial amount. When i speak to the customer care they say the refund has been done but they are not giving any reference number for the payment. This issue has been going on for 3 weeks and still there is no response or resolution from flipkart.

I have purchased a mobile from Flipkart under 'No Cost EMI Program Discount' for a tenure of 6 months as the longer tenures were having interest charges. But after having completed the transaction using ICICI Credit Card, I found out that the ICICI Bank is now imposing charges in the name of Processing fees and various Interest Charges.

If Flipkart is aware of such fraudulent practices, then it should very clearly inform the Consumers regarding the same. If they are declaring a No Cost EMI Transaction, then it should be a No Cost One. And if there is any irregularities from the Bank side then they should Ban the Defaulter Bank from their platform to prevent other Consumers from getting cheated.

And what if I had selected an EMI Transaction with Costs? Then would I be charged double the Costs?

I ordered in flipkart for rs.1283 on january 8th 2023 through flipkart Paylater which im using for past few months to increase my credit score. On january 29 my account show i have to pay rs.9, 344.5, as checked with customer care they said my account is merged with Someone account or it may hacked and they paid hp gas of rs. 8046.50. Bill through your pay later money they said my problem will be solved with in 05/02/2023. Today i got a call from customer care asked me to give cyber crime complain asked to wait, i asked how many days it will take my last due date is feb 5th, he does not gave me a proper reply and asked to so asked to pay the amount if it is urge however it will effect ur credit score. Im not satisfied with his answer and i gave cyber complaint, i kindly request you to solve this problem as soon as possible.

The product has been picked up from me on 12th of January, and today is 2nd of feb but still haven’t received any refund yet. So after pickup was done I did not receive any refund, and on the app too refund has canceled, so I contacted customer service and they took a complaint, after few days I received a call from Flipkart and asking me to share the sms confirmation which I received after pickup. So I shared the sms confirmation as a proof and since then it has been nearly 25 days, I contacted customer care multiple times, and they ask me to wait for few days, and that I will receive a call from their team, but I haven’t received any call nor refund, and I too have contacted them multiple times. So I day I contacted them and spoke to their agent, she didn’t understood my issue and created a new return, so I again contacted customer support and their senior told me that, he is cancelling that return, because the product has been already picked up and told me to wait till 30th of January, today is 2nd feb and I haven’t received any call from the team, and just checked the complaint status, which they have resolved. I have shared the sms confirmation multiple times too as a proof of pickup, please initiate my refund or if not then just delivery the product back which I returned.

I have ordered a shoe from flipkart which was a Puma Brand i received used product from flipkart have raised a return request on flipkart itself however it has been 4-5 days and yet no one is here to resolve the issue, every time I process a return request, the pickup guy came 1 time and telling that this product is used we can't take it back. Kindly help me with this asap.

Order No: FMPP[protected]
email id: [protected]@gmail.com
MO: [protected]

Very worst service from flipkart. I ordered one jacket and received it on 10/01/2023 january on the same day I raised return request due to fitting issue. And the estimated date given by flipkart was january 31/01/2023 and the refund date february 01/02/2023 no one has come to pick my product till now today's date is 02/02/2023.regarding this I called flipkart customer support everyday. They are being extending the resolution due dates first they said january 31 and february 01 later february 02 today the saying after february 03 .its a simple request of refund and i fail to understand why flipkart cannot arrange the same even after twenty days?

Hi Team,

I have purchased Aqua guard glory UV+UF with amount of Rs.8549/- water purifier in flipkart on 11-Jan-2023 and it delivered and next technician visited for installation, but technician told me that this product will not work for area and technician informed that please return this product and buy another product which is suitable for my area, these things we don't know until technician explains and one more thing it is also not mentioned in the flipkart also.

And in the Flipkart product description also not mentioned anything like this water purifier will not suite for borewell or not suites for 200 TDS above so these info i got from the technician, so when he told me that i raised a return request, but as flipkart saying as per return policy product will replace if that is also same issue they will refund, but i got replacement as already technician explained the issue about that type of product will not suites my area so i raised return request again but flipkart is rejecting the return request .

its gone 3 weeks i didnt get any refund from flipkart and product also still not pickedup for the refund.

so please understand my issue help on the same, atleast they are not giving the option to replace with different product as well, i am saying i will buy another product which suites (RO+UV+UF+MTDS) my area so this product please return or replace with different product which suites my area.

Flipkart order id : OD[protected]

My name is Santosh Kumar Sahu, I have purchased a Product Canon EOS 3000D DSLR Camera with OD[protected] on 20th Jan 2023 from Flipkart. As it is mentioned in website the camera should have 35x Optical zoom but as I have received the item & checked the product I didn't found the 35x optical zoom when half of that also not coming. When I talk with can non customer care about this they have asked me to contact to Canon servicecenter...