Flipkart Complaints & Reviews

I have ordered Apple IPhone 12 mini on 17th Jan 2023 from Flipkart (Seller - Supercomnet). expected delivery was 20th Jan 2023. Phone was not delivered till 27th Jan 2023 and after continue follow up on delay in delivery I requested them to cancel order and it was done on 28th Jan 2023 by Flipkart executive.
Order was showing out for delivery nearby for 9days and it was not delivered till 27th Jan 2023 and Flipkart executive were not providing proper resolution. After cancellation on 28th Jan 2023 now they are delaying in refund processing and yet it a not provided as today is 05th Feb 2023. They are unnecessary delaying refund and not providing response why there is delay in processing refund.Seller has reputation of not delivering on time and not processing refund as it is already above 20days and no response from Flipkart in refund.
I request to lodge a complaint on Flipkart and Seller - Supercomnet for harrasment and not providing refund.

I ordered a shoe from Flipkart. received a product and it was too small for me. so I placed an exchanged. Then when I received my exchanged product then I spend it and few rats are come inside the shoe.I have every proof of that.

I ordered flipkart smartbuy stylus pen for my iPad for 1699, thinking that it's flipkarts own smartbuy products and won't face any problem but instead I received a pack of reynolds 5 rs ball point pens and when I placed return request the delivery guy who came for pickup says that he can't pickup the product because it is a different product. But that is the reason for returning the product. How difficult is it to understand. After speaking to their customer care another return request was placed and this time he didn't even call me for pickup but i received a msg at the end of the day that return cancelled because I decided to keep the product. This cycle keeps on happening and everytime the customer care executive assures me that this time product will be picked up but same time is happening for more than 15 times in 5 weeks now. Fed up with their customer service and delivery service. Also the customer care calls get disconnected automatically after a few minutes. Worst experience ecer.

I have ordered biotique mountain ebony hair serum 4 bottles for Rs.850. But they delivered one unknown product which costs about Rs. 250. I raised a complaint to them, they replied me saying replacement will come. But now they are saying product replacement cannot be done. I asked then what about the amount I paid, they are not responding properly. In flipkart app, my complaint is showing like resolved. Without my consent flipkart closing my issue and cheating me like anything. Below is message they sent me via email as complaint raised.

Update from Flipkart Customer Service for [Incident: IN[protected]]

But now they are sending another email cannot replace and order got cancelled. Then what about my money Rs. 850 I paid I asked for that no proper response from flipkart.

I ordered a vr glass from flipkart and instead they sent me an Bluetooth speaker its been more than a month now they have been rejecting my replacement and after sharing all the req images nd consent form for an FIR they still closed the ticket. I paid almost 50k for a speaker worth 5k. Order id- OD[protected]

I ordered two Inno3D NVIDIA GEFORCE RTX 3090 X3 24 GB GDDR6X Graphics Card on 21st Jan and on next day it says order is shipped but there was no tracking ID so I got suspicious and decided to cancel the both orders on 22nd Jan(I have emails from Flipkart saying refund will be initiated soon). Strangely on 24 th, it says order got delivered at 11.59 pm. Flipkart customer care actually consider that as an appropriate time of delivery. I called them mentioning that I cancelled the order on 22nd and asked why it showing delivered, cc mentioned that to them it shows order is dispatched but not delivered so I asked them to cancel the delivery of both orders. They raised the complain. I got a follow up call next day mentioning that they are working on it and give resolution in few days.
To my suprise, my complain was closed with no resolution so I raised it again. I asked them what happened to old complain they said there is no prior complain from your side. I was like what seriously? So I explained them again how cancelled product shows delivered a delivery which never happened. This time I asked them to send me email committing a resolution. So I got an email from Flipkart saying "If the issue is not resolved with in the next 48 hrs we will request the seller to process for a manual refund." For both orders

They issued the refund but only for one order. So two orders ordered on same day (21 jan with few mins apart), both cancelled on 22nd and both showing fake status of delivered on 24th but one gets refund but other one don't.

Now whenever I try to raise complain they simply do not acknowledge all the requests I raised before all the process of previous days and simply says that product is successfully delivered and we can't do anything as it's no return policy product. So they successfully let a scam happen while also acknowledging the scam but only for one product while not doing it for the other one. I don't understand reasoning of Flipkart and why they don't have proper ticket system which any basic website have nowadays. Also [protected] is tracking ID given by Flipkart cc. I guess anybody with common sense can understand that's not really a tracking ID. I asked them which shipping service this belong to and they said they can't say.

I just want to understand, after promising manual refund for both orders, why do it only for one? What's the reasoning?

Hi.. I bought a thomson tv from Flipkart 10 days back, i having multiple issues on Product. I raise a replacement request within 7 days, asking for resolution. I got a message that they will call me and give resolutions, I got no call from flipkart and my return request was rejected..

I raised the return request again saying that the tv having multiple issues They promised that we shall contact you and resolution will be given.

My request was rejected again without any callback or resolution

I called Flipkart customer care also, they took my request and said they will contact and provide resolutions, i got no call no resolution'
Now return policy is over, i can't do anything..

This is very pathetic and unfortunate. Please help me in this case.

1.scratch on the right corner and top corner of the tv
2.black dots on the Display
3.displays panel moved to bottom
. Not at all worth watching.. I am stcuk.. please help

This are issues I am facing please help

I ordered Thomson 9R PRO 108 cm (43 inch) on 18th Jan, they delivered it on 2nd Feb (delivery agent was asking for money but we denied so seller cancelled it but they finally decided to deliver it) Now I wonder how long it will take for installation. My replacement policy is running out. They usually promise installation within 48 hours and it's more than that.

I had ordered Lavie handbag priced around 1462 on Flipkart around 5:40 pm IST on 4th Feb, 2023. The transaction was passed through and the amount was deducted but there was no confirmation of order . The order screen is showing "order pending" . Order ID- OD[protected]

I have made the payment online. Because this is the best offer for me. But this is fraud. I apologise sir. Please help me

I had ordered redmi note 12 pro 5g from flipkart from (Seller-
EComyalgarTrade) but since its arrival I started having problems due to which I complained to flipkart the next day, but flipkart did not give any resolution. Flipkart people were showing resolved on their own after complaining through the application.
When I call customer care, they say that no order is showing on your mobile number.
I don't know why flipkart is doing this but whatever it is doing is wrong, after giving defective phone, flipkart should replace it.

My invoice is not found for the orders which has warranty and it's throwing an error and it's being irritating that they're not even responding to any of my calls.

I'm not being able to see the invoice or the order details of my Purchased nothing ear (1). I tried to contact and no one responded

I was using Flipkart paylater service which I closed 1 year ago. The reason behind closing the account is to remove loan showing in my CIBIL. After closing the Paylater account, my CIBIL started showing an overdue in the Paylater account. I reached out to IDFC bank (Flipkart PayLater partner bank) and asked them to remove the overdue entry from my CIBIL. IDFC responded that there is some over due in my Flipkart paylatey account and I need to talk to Flipkart team. Now I have registered a complaint in Flipkart and for which I have provided them with all the documents like my latest CIBIL Report. Now they are not responding on my complaint. Please help me.

This is in regards with flipkart paylater where i have not done any transaction regularly recieving an transaction message from 3 rd feb 2023 .Called customer care twitter everything no one has answer i will not pay any single amount

I ordered 4 numbers of summer dream spectacle sunglasses. I paid the amount via UPI and i charged for 4 sunglasses. Today i received the amount( only 1 product). What can i do.. I neer the refund asap

Flipkart has sent us a defective laptop and now it is not even returning or replacing it, while the technician has given us a certificate. I[censored] don't take legal action against flipkart then i will commit suicide and i have total proof My mother had a brain operation and she is under a lot of tension because of Flipkart. And my mother is also hospitalized And flipkart customer care people are mentally torturing You have taken legal action against Flipkart, I will commit suicide because of Flipkart and we are very poor people.

Flipkart has sent us a defective laptop and now it is not even returning or replacing it, while the technician has given us a certificate.

My Order ID :- OD[protected]

I ordered titan watch but got different modle i contact customer care 4 to 5 times they are not able to help they rejected return and refund.

Product i ordered -https://dl.flipkart.com/dl/titan-np1729sm03-analog-watch-men/p/itmf81b5f7228dfb...⇄

Product i got - https://dl.flipkart.com/s/BtlZCGuuuN

I have made my emi payment of this month for Flipkart pay later amount was deducted from my bank account but it's not reflected in Flipkart account.Its still asking to pay again