Claimed

Flipkart Complaints & Reviews

2.8
Updated: Feb 26, 2026
Complaints 47285
Resolved
25494
Unresolved
21791
Contacts

File a complaint to Flipkart

Having problems with Flipkart?

File a complaint and get it resolved by Flipkart customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Flipkart reviews & complaints page 170

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
Ramchandrakar
from Contai, West Bengal
Feb 12, 2023
Report
Copy

Order id OD[protected]
Take immediate street action against flipkart, I placed order a phone Called Oneplus 10R 5G On 6/2/23 Through Flipkart amount of 34, 999. I got a massage on 10th February out for delivery of my order. While the delivery boy comes and asked me for money before giving percel.I paid full amount via Cash, they simply given percel and leaves from there.While I comes home and opened I am really shocked and heart there nothing anything, Empty percel delivered to me intact sealed condition, There complete phone missing. I contacted flipkart their customer support team said, We can't Raised return using item was missing, Kindly raise return from your end by choosing options wrong item and maintain comment item not received it's missing. I raised return from my side but flipkart first return rejected without any communication with Me. I raised second times return request yet not refunded my money. Big trouble on flipkart shopping. I am pretty much disappointed and upset. Flipkart doing scam with us, I am humbly requesting here to national consumer forum who doing such scam with us please take further step against flipkart. I earned money by hardwork my old mother is crying all day and saying God who always hurts us, I am holding my feet, I will return my money or I will die.
Flipkart customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    R
    Ramchandrakar
    from Contai, West Bengal
    Feb 12, 2023
    Report
    Copy

    I placed order a phone Called Oneplus 10R 5G On 6/2/23 Through Flipkart amount of 34, 999. I got a massage on 10th February out for delivery of my order. While the delivery boy comes and asked me for money before giving percel.I paid full amount via Cash, they simply given percel and leaves from there.While I comes home and opened I am really shocked and heart there nothing anything, Empty percel delivered to me intact sealed condition, There complete phone missing. I contacted flipkart their customer support team said, We can't Raised return using item was missing, Kindly raise return from your end by choosing options wrong item and maintain comment item not received it's missing. I raised return from my side but flipkart first return rejected without any communication with Me. I raised second times return request yet not refunded my money. Big trouble on flipkart shopping. I am pretty much disappointed and upset. Flipkart doing scam with us, I am humbly requesting here to national consumer forum who doing such scam with us please take further step against flipkart. I earned money by hardwork my old mother is crying all day and saying God who always hurts us, I am holding my feet, I will return my money or I will die.

    Order id-OD[protected]
    Flipkart customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      P
      pratik palav
      Feb 11, 2023
      Report
      Copy

      Website: www.flipkart.com

      I got used product, items were dirty and informative documents were torn, i requested refund within 10 mins of delivery, there was no communication after that from flipkart, i was taking feedback but everytime customer care was giving update as concern team will look into it.. and after 4 days now the return/refund is rejected.
      Flipkart customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        K
        Kalyani Priyanka
        from Amritsar, Punjab
        Feb 11, 2023
        Report
        Copy

        I ordered Pawwfect veg biscuits online from Flipkart but instead of it i received a green colour wrist watch from Flipkart. So I contacted their customer care team and told them about my issue and they created a return request for the wrong product (green colour wrist watch)since it was not what i ordered (Pawwfect veg dog biscuits ). Customer care team assured me that I will be helped and they created a replacement request on my behalf on 2 Feb because according to their policy my product was a non returnable item and only replacement was the option.I was told that they will get the wrong product picked up and replacement will be delivered on 7 feb.I was okay with it and said yes for replacement because I thought it's fine and atleast I will have my original product for which I have paid .I was waiting for the delivery on 7 Feb but their courier service provider denied my pick up and replacement delivery because he said that Flipkart has not mentioned the right reason needed for pickup and replacement delivery and asked me to contact Flipkart customer care team.Without wasting any time I contacted Flipkart customer care team and told them about the situation.They registered my complaint and said that they will provide me a resolution for the same on 9 feb.I got calls from Flipkart two or three times for my complaint verification and after every call they extended the time for resolution to 10 then 11 and then 14 Feb and then 17 Feb .I was waiting very patiently because one of their customer care executive told me that they are working on my complaint and I will either get my product delivered or they will initiate a refund within the given timeline.But they have closed my issue without even telling me and have cancelled my replacement and return.I don't think that Flipkart is being fair towards its customers first they made me wait for so many days and now they have cancelled my replacement and return and not even refunding my money. I have tried to reach their customer care team multiple times on calls emails and messages in Flipkart help center but no one bothers to listen to my problem, no concern towards customer and his time This is so unprofessional and their behaviour towards their customers is so rude .So shopping on Flipkart has become a waste of time and money, but i am not gonna accept their resolution because it is very unfair, I have been waiting patiently for so many days I want my refund as soon as possible because I will not suffer because of their poor service. I'm sure that I don't wanna do this online shopping thing again on Flipkart, since they do not value their customer 's time and money this is unacceptable and so much disappointing.I am sharing the images of product i have ordered as well wrong product i got with you. Please help me and do the needful.My order ID is OD[protected]
        Flipkart customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          D
          Dilipkunar b
          Feb 11, 2023
          Report
          Copy

          I have started getting the error message "we encourage fair play in line with our terms and conditions" from last few days and it does not allow me to play any of the games on the gamezone except free fall.

          I have never cheated or used multiple accounts ever to play games. I have however won games multiple times in the past. So is my account blocked from playing games just because i keep winning which does not "seem fair to me".
          Flipkart customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            D
            Dilip kumar B
            Feb 11, 2023
            Report
            Copy

            I have started getting the error message "we encourage fair play in line with our terms and conditions" from last few days and it does not allow me to play any of the games on the gamezone except free fall.

            I have never cheated or used multiple accounts ever to play games. I have however won games multiple times in the past. So is my account blocked from playing games just because i keep winning which does not "seem fair to me".
            Flipkart customer support has been notified about the posted complaint.
            Helpful
            1 other people found this review helpful
            1 found this helpful
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              P
              pulkit44
              Feb 11, 2023
              Report
              Copy

              I am not able to login in my flipkart account. I have tried using different platform like mobile app, mobile browser and desktop as well. I need to reset my password.

              Please help me rectify this issue at the earliest.

              Worst part is customer care number is just for the show, automatic answering machine voice tells us to visit "my order section in the flipkart app" which I can't access without logging in.
              Flipkart customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                G
                goutam.mandal
                Feb 11, 2023
                Report
                Copy

                Website: www.flipkart.com/ikea-toilet-brush-set-2-holder/p/itm87b29fb982770?pid=TBSFMJC2G7VJUVFY

                I bought a set of 2 Ikea Toilet Brush on Flipkart where they mentioned the MRP to be Rs 899 and that they are selling them with a 64% discount at Rs 320. On receiving the product, I found that the MRP of each item (as mentioned on the label) is Rs 111 and there was an attempt to disfigure the printed price with a permanent marker. Effectively, the actual MRP of the set is Rs 222 (2 x 111) for which Flipkart is advertising the price as Rs 899. Even their discounted price is more than the MRP.

                https://www.flipkart.com/ikea-toilet-brush-set-2-holder/p/itm87b29fb982770?pid=T...
                Flipkart customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  A
                  abhishekmishra2210
                  from Shahdol, Madhya Pradesh
                  Feb 11, 2023
                  Report
                  Copy

                  Address: Abhishek Mishra D-45 OPM Colony Amlai District Shahdol MP 484117

                  The issue about LG 242 L Frost Free Double Door Top Mount 3 Star Refrigerator with Smart Inverter with order ID OD[protected] but couldn't reach.
                  Amount 23240.
                  Date of booking 24.01.2023
                  Cancelation date 26.01.2023
                  Tracking details TRACKING ID
                  [protected] Delhivery Status In Transit For Return.

                  Dear sir,
                  Im cancel mention order in subject date 26.01.2023 but till date my refund not initiated, and order status is showing delivered, will chaek with tracing id status showing return to seller/ In Transit For Return. and other details attached kindly help me in this regards, and refund my payment as soon as possible.

                  Regards,
                  Abhishek Mishra
                  D-45 OPM Colony Amlai
                  District Shahdol MP 484117
                  Mob.No [protected]
                  Flipkart customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    H
                    Hari12290
                    Feb 11, 2023
                    Report
                    Copy

                    Website: Flipkart

                    I have ordered Iphone 14 Purple color 128 Gb through Flipkart, but you delivered Iphone 14 Startlight with different color than which i have ordered. I have asked the delivery person I have received worng product on the spot and he advised to raise return request in Flipkart and get replacement, I cant do anything from myside whatever they gave i have delivered it so please check with them only he said. Now if i raise return request in flipkart now you guys as sellers rejected the request. Its not acceptable wrong product was delivered and i have raised for return and you guys are rejecting. I want my product which i have ordered not the product whatever you provide. Please accept return or refund my money. I will file complaint if not.
                    Flipkart customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      P
                      Psg@1512
                      from Chennai, Tamil Nadu
                      Feb 11, 2023
                      Report
                      Copy

                      I ordered LEVI'S pant of 36 size online in Flipkart App with order ID OD[protected], but they delivered 34 size. I requested for return of the product on 28/01/2023 and refund my money, but the seller is not responding since then and Flipkart also not taking action against the seller. Both are not concerned about the customer. They are looting the public/customer money by showing one thing on Flipkart online platform and delivering another. So please take the action against the both seller and Flipkart not being responsible for there actions.
                      Flipkart customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        P
                        pjain9651
                        Feb 11, 2023
                        Report
                        Copy

                        Flipkart block my account, i am reseller and my all order for reselling and earning commission. Why you blocked account on shopsy order, Flipkart system wrong obser that not intended for personal use. Please pay my earning commission to my bank account
                        Flipkart customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          D
                          Dr Sonali savarn
                          Feb 10, 2023
                          Report
                          Copy

                          I m plus member of Flipkart
                          I got automatically logged out and it's showing account blocked by Flipkart
                          It's 1 .5 months now after repeated calling and talking to customer care still they did not respond.
                          My number- [protected]
                          Email id - [protected]@gmail.com
                          Name - SONALI SAVARN
                          Flipkart customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            sauravizwell
                            Feb 10, 2023
                            May 24, 2023
                            This thread was updated on May 24, 2023
                            Report
                            Copy

                            Respected Sir, My Flipkart account was blocked on 06/08/2022. After that I contacted the customer care of Flipkart via Call. They told me their technical department will call me with the resolution but I did not receive any calls or email about it. I contacted them again and they told that an email was sent to my email id with the reason of blocking/resolution but I have not received any email or calls. I told them so but they keep saying that a mail has been sent on 19/09/2022. I have checked all my mailbox/spam/junk etc of the registered email but did not find any email from Flipkart about the problem. So, I contacted them again via twitter DM but there also they keep saying only one thing that mail has been sent. I asked them to resend it or have some representative call me and tell me the resolution but they did not. Now they have blocked me on twitter also. This is very unfair for me as I am very old user of Flipkart and a lots of orders are there on the website for which I need info on but I cannot access it now. So, I am writing this complain here with a lot of expectations that here I would get the resolution. My registered mail id- [protected]@gmail.com. Date of blocking- 06/08/2022. I want them to unblock my account at the earliest. I will be very thankful for the same. I have attached twitter DM also.
                            Flipkart customer support has been notified about the posted complaint.
                            May 24, 2023
                            Updated by sauravizwell
                            No resolution has been provided by flipkart yet. My account is still blocked and no information has been received about the same.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              M
                              Mohammad Asfar Afzal
                              from Jintur, Maharashtra
                              Feb 10, 2023
                              Report
                              Copy

                              Update Mobile Number without otp from old phone

                              Hi Team,

                              I created flipkart account long back with a mobile number +91 [protected] and email [protected]@gmail.com. Few months ago i lost my mobile phone and the number.

                              The main problem is when i tried to update my new mobile number +91 [protected], the otps are being sent to both the new number and the old number. I got the new number otp and account password, but the otp of the old number cannot be entered as...
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy
                              G
                              Ganesh Burra
                              Feb 10, 2023
                              Report
                              Copy

                              Address: Online
                              Website: Online

                              Flipkart blocked my account and from 6 months I'm unable to use

                              After great pursuation with their customer care got message like "due to high number of returns (account is blocked) and no further action will be made you have to keep whatever kind of phone you got moreover your account can not be unblocked lifetime at any cost."

                              [protected]@gmail.com

                              Please unblock, I don't understand how can they block just like that without contacting / explaining first...
                              Flipkart customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                C
                                Chetan1705
                                from Faridabad, Haryana
                                Feb 9, 2023
                                Report
                                Copy

                                Address: India

                                I have purchased OnePlus Y1 108 cm (43 inch) Full HD LED Smart Android TV with Dolby Audio (43FA0A00) order id OD[protected] in June 2022.

                                I am facing problem in LED screen of this TV, Service centre need Invoice of this product to repair since, this product is still under warranty.
                                I can't see invoice download option of this product in my order list. I couldnot found invoice in my mail too.

                                I request you to look into it urgently.
                                Flipkart customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  C
                                  Chandrakanth Narumanchi
                                  Feb 9, 2023
                                  Report
                                  Copy

                                  I have ordered infinix zero book on 4th of February with an exchange offer on my existing laptop. On 9th February they have cancelled my order after it has been shipped and reached Hyderabad, which is a close facility to my address, without my consent or any prior intimation or communication to me.

                                  Once the order has been shipped I have cleaned up existing laptop for exchange as prescribed by the flipkart. Now they are not delivering the product. I have asked for the reason and I got multiple answers from multiple people at flipkart.

                                  One said that the seller has cancelled my order but I could see the seller selling the same product on flipkart.

                                  Other one said that it's a technical issue with the courier company, which is odd because the product has been shipped by ekart which is an entity of flipkart.

                                  Then I get another mail saying that they want to provide an equal opportunity to all the buyers but I have ordered only one laptop from them. I don't understand what equal opportunity they were talking about.

                                  One customer care executive flat out told me that it was my problem that I bought a laptop from their site and he would never buy it from flipkart. I don't understand why someone would want to work in an organization which they don't believe in.

                                  They suggested me that I should place a new order from them for the same product. They have jacked up the prices. This whole incident constitutes to misinformation, cheating, intentional harm to possessions, false advertising and also a possible discrimination.

                                  I want a strong action taken against flipkart.
                                  Flipkart customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    J
                                    Janv116
                                    Feb 9, 2023
                                    Report
                                    Copy

                                    I've a user of flipkart from a long time and I used to enjoy playing the games from the game zone. But it's been more than a year since i've been blocked from the game zone. It always shows 'something went wrong'.
                                    Flipkart customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      P
                                      Priyanka Kalyani
                                      from Amritsar, Punjab
                                      Feb 9, 2023
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      I ordered Pawwfect veg biscuits online from Flipkart but instead of it i received a green colour wrist watch from Flipkart. So I contacted their customer care team and told them about my issue and they created a return request for the wrong product (green colour wrist watch)since it was not what i ordered (Pawwfect veg dog biscuits ). Customer care team assured me that I will be helped and they created a replacement request on my behalf on 2 Feb because according to their policy my product was a non returnable item and only replacement was the option.I was told that they will get the wrong product picked up and replacement will be delivered on 7 feb.I was okay with it and said yes for replacement because I thought it's fine and atleast I will have my original product for which I have paid .I was waiting for the delivery on 7 Feb but their courier service provider denied my pick up and replacement delivery because he said that Flipkart has not mentioned the right reason needed for pickup and replacement delivery and asked me to contact Flipkart customer care team.Without wasting any time I contacted Flipkart customer care team and told them about the situation.They registered my complaint and said that they will provide me a resolution for the same on 9 feb.I got calls from Flipkart two or three times for my complaint verification and after every call they extended the time for resolution to 10 then 11 and then 14 Feb. I was waiting very patiently because one of their customer care told me that they are working on my complaint and I will either get my product delivered or they will initiate a refund within the given timeline.But they have closed my issue without even telling me and have cancelled my replacement and return.I don't think that Flipkart is being fair towards its customers first they made me wait for so many days and now they have cancelled my replacement and return and not even refunding my money. This is so unprofessional and their behaviour towards their customers is so rude .So shopping on Flipkart has become a waste of time and money, but i am not gonna accept their resolution because it is very unfair, I want my refund as soon as possible because I will not suffer because of their poor service. I'm sure that I don't wanna do this online shopping thing again on Flipkart, since they do not value their customer 's time and money this is unacceptable and so much disappointing.I am sharing the images of product i have ordered with you. Please help me and do the needful.My order ID is OD[protected]
                                      May 6, 2023
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit