Flipkart Complaints & Reviews

Flipkart pay later Customer ID :[protected]
Respected sir
I am the Flipkart plus membership user, and have Flipkart pay later service in 60, 000 limit but last few months my Flipkart pay later service is unavailable, so I m not purchase any product through pay later.i kindly inform you to I m the regular pay in pay later payment.
I m request you to please activate my pay later service as soon as possible.

I ordered a pair of shoes from Flipkart on 7/1/2023. It was of brand puma and I paid Rs2474 for it. However, on 9/1/2023, I received the order but the shoes were of a different brand and not what I ordered. I raised the return request but got canceled again and again. Finally, it got approved but the pick-up agent denied to take the shoes as they were not the same as shown in the picture on the website(this was an issue of ours also for which we raised the return but the customer executive didn't mention it in the description to be followed during pick-up). Later, we email the Flipkart grievance team but received no response from them as well. today on 18/01/2023 around 8:15 PM, my sister called customer care after they blocked my account. She had a conversation with executive Mr. Aman but he said he cannot help and she asked to escalate the call to a senior person. Senior Customer Executive Mr. Prashant got this escalation but he said he can't do anything as it does not come under him

Just ordered an iPhone 13 from Flipkart, and after the payment was done, the screen went back to "Your cart is empty!" screen. Did not get any order confirmation via email, mobile number or even on the website. However, money has been deducted from my account. Customer care numbers are too busy to get a call in, and there seems to be no other way to contact them.

Date of Incident: 27/01/2023
Payment Time: 10:08:03 AM
Payment Amount: 52918

Hello Sir,
My Flipkart Account is blocked while I never do any fraud or misbehaviour with Flipkart and also I do approx 2- 3 lakh rupees shopping and now my Flipkart Account is blocked so, I'm very disappointed .Please review my account and I request you to unblock it.
Account Holder Name - Saikat Tripathy
Account Phone number - [protected]
Email ID - tripathy.[protected]@gmail.com

Dear sir, i have purchased some products on pay later + emi as well as my payment was also paid on my emi timings. I have called too many Times to flipkart company but they said that your payment was not received... I already proved it that the payment was credited( RRN no. +UPI screenshot)now sir i would like to request that please resolve my query and as soon as possible.

I tried to exchange my phone in Flipkart multiple times but it shows imei number doesn't match, the phone i mentioned above brought from Flipkart 2 months back only, i am attaching the screenshot also

I have a flipkart account which i have been trying to login time to time, but always it's wrong password and in otp option it says it's unavailable.

I only use one number so can't change it.
And flipkart signup system not letting me signing up using an email account.

Kindly help me to successfully access my flipkart account.
Moblie no: [[protected]].

Regards
Sujitkumar chaugule
sujitkumar.[protected]@gmail.com

Completely scamming with buyer
Order ID -OD[protected]

Dear Respected Support Team, I am struggle with my purshace Mobile Phone Through Flipkart india Marketplace. I ordered Mobile Called Oneplus Nord CE 2 Lite Today I got my percel and paid full amount percel was intact sealed condition That's reason takes delivery, While I unboxing There complete items Missing. I have no idea about this scam from best e-commerce flipkart. I expected normal course of business But Now feeling very much upset and disappointed with Flipkart seller behavior. I trying to create return request but I couldn't access return from my side. I contacted their customer support team They created return request but refund not received.really suffering and harassing. Please take immediate action on it and refunded my money immediately. The ordered phone was very urgency for me. We earned money by doing hard work, thirdclass platform like flipkart theft our money by false promises. Please refunded my money immediately.

Return id-[protected]
Order id-OD[protected]

Take immediate action on it and refunded
Order ID -OD[protected]

Dear Respected Support Team, I am struggle with my purshace Mobile Phone Through Flipkart india Marketplace. I ordered Mobile Called Oneplus Nord CE 2 Lite Today I got my percel and paid full amount percel was intact sealed condition That's reason takes delivery, While I unboxing There complete items Missing. I have no idea about this scam from best e-commerce flipkart. I expected normal course of business But Now feeling very much upset and disappointed with Flipkart seller behavior. I trying to create return request but I couldn't access return from my side. I contacted their customer support team They created return request but refund not received.really suffering and harassing. Please take immediate action on it and refunded my money immediately. The ordered phone was very urgency for me. We earned money by doing hard work, thirdclass platform like flipkart theft our money by false promises. Please refunded my money immediately.

Return id-[protected]
Order id-OD[protected]

Order ID -OD[protected]

Dear Respected Support Team, I am struggle with my purshace Mobile Phone Through Flipkart india Marketplace. I ordered Mobile Called Oneplus Nord CE 2 Lite Today I got my percel and paid full amount percel was intact sealed condition That's reason takes delivery, While I unboxing There complete items Missing. I have no idea about this scam from best e-commerce flipkart. I expected normal course of business But Now feeling very much upset and disappointed with Flipkart seller behavior. I trying to create return request but I couldn't access return from my side. I contacted their customer support team They created return request but refund not received.really suffering and harassing. Please take immediate action on it and refunded my money immediately. The ordered phone was very urgency for me. We earned money by doing hard work, thirdclass platform like flipkart theft our money by false promises. Please refunded my money immediately.

Return id-[protected]
Order id-OD[protected]

I have ordered a washing machine of whirpool of Rs 10990 and paid 3000 via Flipkart pay later and rest amount by debit card of rs 7990 on 22 jan 2023 the completed it on 22 jan but i contacted by bank they said there is not a transaction amount or refund so please help me with this

So i ordered havells hair dryer few days back. I recieved product of different company. I applied for return of the product. 2 days later the pickup guy came and said we will not be able to pickup your order as our office has denied it. And then after few hours a got a message that my pickup is being cancelled. The next day i again applied for the return. My return got approved today. But again the pickup guy on call said that the pickup cannot be done as our office has denied it. Can i get to know whats wrong with my pickup??
Tried contacting flipkart customer care but they keep on saying have patience. But there is no scope of patience left in me rn.
My refund of 920 is being pending from last one week.
I need the refund as soon as possible
This is so much frustrating.
Order id :od[protected]

I can't access my account, actually i deactivate it for some reason, but now i want to activate my account, but it's not working, like forgot password, and OTP it's unavailable on your website it's not working properly, Flipkart should fix it, lot's of people are trying all those methods, Website is full of bugs, I don't even bind my email so i can't choose that option, although i know it's not going to work also, Do Flipkart please please...

On 22nd January 2023 at 4:49 pm, an electric bill payment was made from my Flipkart account, which I have no information about. This bill payment has been made in Punjab State Power Corporation Ltd. I called Flipkart customer care but I did not get any help. I did not even get any mail or message regarding to that payment.

Name-Radhe pandey
Number-[protected]
order id-TXN[protected]QWQUNNNIE...

Hi Team,

OD[protected]

I placed an order on your app on December 27th for a precious gold necklace by looking at the image on your app.

I received a completely different product from the actual order.

Now Flipkart has deactivated my account as well as refusing to accept the return.

I created the return within minutes of receiving the product, shared all proofs of the images 50 calls going back and forth to get my money back.

This is totally unacceptable, I've been a loyal
Flipkart customer for the last several years and this not how you're dealt with.

I want to return the product and my money refunded.

Pfa the image of the product on your app versus the item I received.

Thanks,
Grace

Order Id: OD[protected]
Ordered samsung evo plus 512gb memory card from Flipkart. As there was issue with the item, I raised a complaint regarding them. Now for the return of product, they want me to share picture of my Adhaar card for so called verification. I do not understand what kind of verification they are referring to? If I had ordered the product, it is me who is returning it. What the verification is needed. Also, if it is needed, I can show it to the delivery personnel. Why I need to share my whole ID proof with Flipkart? Is it right to capture personal details of customers?

I had placed an order with Flipkart on 17th Jan 2023 in which I had purchased a laptop for INR 64, 090. It was stated as one day delivery, which means the product was supposed to get delivered on 18th Jan 2023. The order kept on getting delayed till 24th Jan. On 24th morning, the order was suddenly cancelled by Flipkart. The price of the product was also increased from INR 64000 to INR 79990. They are now asking me to reorder the product at the escalated price, and not even matching the earlier product price at which I had made a deal with Flipkart to buy the laptop.

Issues:
1. Not completing the promise of providing the product at the agreed price.
2. Cancelling the order after 7 days of waiting without even confirming or asking me about the cancellation
3. Not replacing the order with a new one on their own since they failed to provide me the product
4. Asking me to order the product at a higher price again, not agreeing the match the initial amount of 64000 at which we had agreed
5. Customer service is useless and not understanding the issue. I had to make so many calls to make them understand the issue and still there is no resolution for their mistake.
6. They have initiated the refund on their own without informing me. Since the refund is initiated, now they cannot place another order and asking me to place a fresh one.
7. They gave me a number of an unknown person (Deepak Patel - [protected]) who was trying to scam me by asking for a photo of my credit card, claiming he is from Flipkart. I have lodged a separate cyber crime complaint for that person.
8. They have taken an amount of INR 50, 000 on 17th Jan, and the refund will get processed on 30th Jan. They have kept my money for more than 13 days without providing me any service or product, and that too interest free. Aren't they liable to pay me interest in case they are not delivering the product, and cancelled it on their own without my consent?

I ordered a MacBook from Flipkart. Order ID OD[protected]. Flipkart assured us that it will be delivered today (25th-Jan-2023). On the day of delivery, they extended the date to the 28th. How they can do that? I called customer care and they don't have any idea in which location exactly my product is right now. And they are saying delivery slots are not available. Then why did they assure the date of delivery? Pathetic service. It's not even a small product. I can see the product is within 100km in ekart tracking details (Even less than 20KM If I trust customer care's words).

Delay in Installation and return pick of washing machine - Total waiting time more than 2 weeks. From 11th Jan till today 25th Jan.

They keep extending the end date and don't stick to SLA.

Want to update my mobile number, because my mobile number was deactivated. So can't receive OTP's. How can i updated my number