Flipkart Complaints & Reviews

I have purchased a new phone moto e4 plus on the 25th of september, and it got delivered on 1st of october.in an hour, i understood there is big network problem in this, so i immediately ordered replacement. Since then i am just calling customer care for the replacement, and i am just given dates. My replacement date was 7th oct, but still i am waiting for the replacement. That to i had to send courier of my product mysel[censored]sing my money. I dont have a spare phone with me. I cant even check my flipkart account for the latest actions. When will i get my replacement.?...

I have placed an order for washing machine and flipkart is delivered damaged microwave oven.

From last 20 days i am calling flipkart but they are not resolving my problem. Every time they are just giving me a complaint no. And taking more time.

Whenever i called to replace my oven they are assuring that an engineer will visit at my home but no one had come at my home.

Flipkart is saying that technical person is resolved this...

My order id is od[protected]

This is to inform you my order :id:od[protected] have to be delivered on or before 10-oct-2017, on 10-oct-2017 cc of flipkart told me it took some time and delivered by 13-oct-2017, today is 13 and again i didn't get any information and my product has not been delivered till now.

Yesterday i got a call from blue dart courier from [protected], name as dhananajay told me he will deliver my order on 15/10/2017 today i called on same no he gave me another no of neeraj [protected] told me he will deliver, and neeraj also denied delivery and told me that item will delivered by tomorrow.

Flipkart and bluedart both not giving any answer on this. I need an strict action against them

Hai i just ordered puma shoe but the address is wrong so they hold on delivery n i receive message as to pick up my product n i went there and ask but they said v didn't receive the product but now they cancelled and not responding properly for the customers enquiry.

I ordered a screen guard for my smartphone on flipkart, and i got a broken screen guard.
When i open flipkart, there is no any option about return or refund.
It is bad policy.
I'm not satisfied with flipkart.
If my problem will not be resolved, i'll never purchase on flipkart.
And i'll tell my friends too that don't purchase here,
There is no any satisfied service for customer here.

An amount of 11, 545/- has been debited from my sbi bank account to flipkart.com, bangalore without performing any kind of transaction. The bank statement shows the transaction happened using debit card. But there are no orders recorded in my flipkart account. Attached below, the screenshot of bank statement showing the transaction details. Kindly look into the issue.

I was order redmi note 4 and samsung on7 . they camvelled y both order without given any reason and they have a bad habit of giving courier to speed post they are doing fraud speed post people give empty parcels to the customers they take item and give empty box to customer so plzzz change your courier facility

Hi,
Just now i have received replacement of the above product. But i am dissapointed again regarding it coz you people have not taken care about the quality of the product stiching is very poor it gives a feeling like you just don't care about the quality "selling point of view".
I have attached the picture of the product. Again if you are thinking of a replacement or you will refund my money. But the replacement is not worth using or satisfactory. Pls look into the matter asap and revert me back on it.
Tahir hussain

I have order lakmi foundation n compact, money got deducted from my account but order not confirm .I tired calling customer service but no response.I got order ID :TX[protected].saying that oder ll confirm soon or money ll b refunded. But after that one day pass I didn't get any information. I kindly request u to do the needful.

We had ordered for a mi a1 mobile from flipkart on 06/10/2017 vide order no. Od[protected] with a promised delivery date of 09/10/2017. But when this not delivered on 11/10/2017, we cancelled the order.

But even today 15/10/2017, our refund is not being processed by flipkart. Its not only horrible to shop with flipkart it is also quite disgusting and pathetic as even their toll free support staff do not answer your queries.

I order a product (Philips QT4011/15 Trimmer For Men) in Flipkart. ID OD[protected] item) Order Date Sun, Oct 8th '17 10:12 AM Total Amount ₹999 through Cash on delivery Your item has been cancelled Sat, 14th Oct 4:12 pm Item cancelled by the seller
and i want same product at same cost when i ordered as soon as possible.

Sir.
Pl go through our order no od[protected]. Which was undelivered till due to delivery boy reject to accept panasonic washing machine under exchange offer.

We have booked a washing machine by paying full amount through credit card. But on yesterday i. E. 14.10.2017 delivery boy came at house and said panasonic machine is not in exchange offer so he refuge to deliver the new machine.. But on your website it was available of panasonic exchange offer and also a word any others. Is available for exchange.
Yesterday we talk at customer care & they gave another ref no. In[protected] but till today we not get any satisfactory reply that the said machine will be delivered today or not.
Pl confirm immediate & also reply that due to your bad customer service if i want to cancel my order than in how many days we will received our full paid amount, paid through credit card.& and if any service charge will be deduct or not..
Pl reply at earliest.

R k jha.
[protected]
[protected]

Ordered hitachi 456l refrigerator. The touch is not working properly and from one month company is saying we ll replace after technician visit and they are not sending any technician and postponing the visit date of technician from a month. Do not buy any thing from flipkart. Service is worst and openly they are saying file case again us we have no problem. I called flipkart they told me after 14th oct 2017 if the technician ll not contact you we ll surely replace your refrigerator and today on 15th i called them they are saying we are postponing your date again.

Sunny [protected]

Sir ji ko namashkaar ji me ye khna chata hu ki aap chimny to bechte ho lekin pipe nahi dete ho issh vajah se chimny inshtoll karne wala jo hai vo jiyada peshe leta hai pipe ke. jra aap issh par gor kare or pipe ke bare me soche app pipe bhi rhkege to aapki kampny ko hi fayda hoga pls tell me [protected]

Dear team,

This is regarding the purchase of a panasonic 40 inch led tv via flipkart on order no od[protected]. This is to report that a serious flaw has happened from your side on the mentioned purchase. It was on 27.9.2017 we have ordered for the same and the amount was paid through hdfc cc. We have opted for an exchange service with our existing tv at home. Flipkart delivered the product on 1.10.2017 on taking the exchange product, and the installation of the new tv was done by a technician send by flipkart on 4.10.2017.

Now please note that at the time of installation, the technician found that the brand new tv received via flipkart was having a serious technical defect in its audio output system. The same was checked twice and made sure that it was so. Upon instruction from the technician i raised a replacement request to flipkart on the very same day ie, 4.10.2017 via flipkart app. The replacement delivery was scheduled on 16.10.2017.

This is for your information that no action was taken from your side on this case which was least expected from an organization like flipkart.

It is to be noted that even after having 2 service calls to your customer care officials, no step was taken for our replacement which is scene to be a serious flaw on your side.

Also, it is to be particularly noted that i had paid my amount of purchase via hdfc cc. Now we have started repaying the emi's even though we dont have a working tv at home.

You should also see that since we have exchanged our old smartly working tv, and we don't have the purchased new tv, the entertainment part at my house is dead.

Hence we conclude that the service provided by flipkart raises cause of action for proceeding against the company before the proper legal forum, if the issue is not rectified in minimum amount of time from the date of this mail. We will be constrained to proceed against you legally.

Expecting an acknowledgement for this mail.

You may contact us any time on [protected], [protected], [protected], [protected].

Very truly
Rahul mathew
Advocate

Product was reached nearest from me and ready for deliver but not deliver at the time and last date of delivery has gone and if today not deliver then tomorrow i will not except and nothing pay for any charges because this is not my mistake it is your lazy service problem and in future i will not purchase any product from flipkart because your service charges i highly then other and even if i ready give for fast delivery but product delivery also late for example this product not delivered at a time also awalable on amazon same price and free of delivery but at least 17 oct and charged 63 rupees but 14 oct that's why i ordered from flipkart but product not delivered and i am very dissatisfied even if today deliver i am except but tomorrow i will not except product even if you provide offer return of service charges because there is not value of money hear in this case value of time so i will not purchase any product in future from flipkart thanks for wasting my time.

I ordered n paid for two watches, 1. Timex t 49976 digital watch for men andtimex t2n720 intelligent analog watch for men on 24 october, as i live in merta city disturb, nagaur rajasthan, where flipkart delivery is not available, so i gave address of my friend living in jodhpur, order of timex of t 49976 timex digital watch for men was received on 28 september 2017 which i collected from my friend same day, another order of t2n720 intelligent analog watch was received by my friend on 29sep2017, as i m living another place i collected d oredered few days later and when opened it, i was shocked that, it was not that watch which i have ordered n paid for, i received timex helix tw029hg02, which i didn't ordered, plz help in out in getting d original watch which i have ordered n paid for that is timex t2n720 intelligent analog watch, for which i have paid 6217rs.

Hi,

I have booked an (Vu 43 inch tv (Order id : od[protected] with extended warranty 2 year by flipkart protect) from flipkart and after 1 week with a day delay. I have received the following product to my home address.

When i opened the item, the screen got completely damaged at one side and i immediately called to flipkart customer care executive informing the same.

I expect an immediate action from flipkart regarding the same to initiate the refund asap to my account. I still wonder why flipkart is mentioning that a product cannot be opened immediately after delivery and only technician should open it!!! Which is a meaning less point. Being a media person, i can highlight this issue in our newspaper.

I would like to register a complaint in consumer court forum regarding the same to help me come out of this grievance.

Mail id : ysv. [protected]@gmail.com
Mob : [protected]

I appreciate if any one can quickly take initiative to resolve this issue.

Thanks,
Sarandeep ysv.
[protected].

I have bought a mobile where the specifications mentioned in the flipkart page doesn't match. It was mentioned as mobile software will be marshmallow and mobile would support bolts. However both were not available in the pieace which i have received. So i called the customer care and he asked to update the software and i have done it but software changed but volte was not supporting. I again called customer care and informed them and the executive asked me to take the sim out and clean it and insert and try once again. I tried that one also but there is no use. I again contacted customer this time i argued with them for this type of harassment and he took a request for replacement. I got a new phone but the same not marshmallow and was not supporting volte. I again called customer care and they again started asking me to trouble shoot it. I said i will not do anything. I have emailed customer care that i just need my mobile to be by default marshmallow and should support volte on 7 oct 2017. However i have not received any revert from them. By all these issues i'm mentally disturbed from last 3 weeks. Kindly help us in this case.

If you need a proof, i can send the screenshots and mails received from flipkart.

I want to reactivate my flipkart account i have deactivated my account but i forgot to register my email id so help me out to solve this problem now i want to reactivate my account but it is showing inactive and all that my mobile no. Is [protected] so please help me to solve this problem now i wanted to register on flipkart from my email id [protected]@gmail.com