Flipkart Complaints & Reviews

I had placed an order for home town bolton solid wood 6 seater dining set through flipkart the order no being od[protected] and payment has been made through credit card. This was scheduled to be delivered before 24th oct 2017. I received sms on dispatch and was supposed to get another sms when the item was out for delivery which i never got. On 9th oct a mail came confirming that item has been delivered though it has not been received by me. I contacted flipkart immediately and raised a complaint about the wrong status of the product. I received an update on mail telling that my concern has been escalated to concerned team and they will resolve the issue by 12th oct. I received a call from flipkart customer support and i was told that product will be delivered before 24th oct. So far the system status shows that item has been delivered though it is not received by me. I called [protected] and tried to ask the person to change the delivery status but it was of no help. It is like hitting a dead end and i am not even able to complain to flipkart about the issue. There is no mail id provided to lodge my complaint through mail. I am getting frustrated. Kindly resolve the issue and deliver the item to me.

Order id in[protected]

I have ordered 2 kids cycle on 21 sep. Delivery of the order was scheduled on 3rd oct. Still the product is not delivered. I have called them 3 4 times. Every time they are asking 24hr time. But no progress at all. I feel flipkart not showing interest to deliver rather they simply dragging the request till i cancel the order. I'm not going to cancel it anyway.

I ordered a new Moto G5 Plus mobile on 5th October, 2017 of Rs 12999/- at the Flipkart App with order id OD[protected] and the mobile was delivered by Flipkart on 9th October, 2017. When I opened the package I found that there is a glue attached mark on the backside of the mobile as there someone had attached any ring stand on the back of the mobile and later it was removed but the glue of the ring stand is still there on the back. I mean the product which was delivered is second hand product. Besides this the camera quality of the mobile which was assured by the Flipkart on its site does not meet the expectation. So I placed a return request and requested to refund my money. But Flipkart is saying that the return policy only depends on the seller and the seller only want to replace the product. But I don't want the replaced product from that fraud seller. So I only want the refund at any how. Please help. I hardly arranged the money to buy the mobile and I don't want to lose my hardly earned money.

I will purchase kay dee solid men's hooded black t-shirt on 29 september. First the website will show that your order will be delivered on 3 oct when i check they will show that your order will delivered be 6 oct nd again show tha your order will delivered be on 10 oct. Now today is 11 oct. I will not get my order so plz give me all details. And i requested you to deliver my order tommarrow
Order id.
Od[protected]

I purchased an item in flipkart on 23rd sep 2017 with order id: od[protected].. Flipkart has given delivery date as 26th to 29th of october. It was supposed to be my dusshera gift. On 28th when i tried to contact my local ekart services here they have confirmed the package was not recived. On 29th i have again visited them, with no use, ekart guys told the package was given to some third party guys for delivery, i tried to get the office address of the third party courier service but they didnot have it, same was the response from flipkart customer care. My delivery date was automatically updated to 4th of october, after dusshera. Still i was waiting for my product to be delivered. On 4th of oct i got a message from flipkart that the product was out for delivery and gave me the wishmaster number also. I tried calling that number and he told me he have not received my package. I tried calling him time and again and he was not lifting my calls. Neither ekart nor flipkart was unable to track my package, so i was vexed with this process and cancelled the product. While cancelling the product i have clearly mentioned that i have cancelled the order as the order was not traceable. And i was told the refund is processed and i will get it by max 6 business working days. Today on 11th of october i have again called the flipkart customer care, they have updated the refund date to 16th of oct. I have planned to buy another phone for diwali, but flipkart has again planned to ruin my diwali gift also. I have purchased the earlier product with flipkart vouchers only, so the refund process should be very easy.
I request to process my refund as soon as possible so that i will get time to purchase my diwali gift.

I had ordered a mobile on 22nd sept & rcvd the same on 26th sept.
The phone initially had some swiping and sensing issues after upgradation + available inbuilt free memory was 2gb only after upgradation. Your tech person came... Did had reset or factory reset and got the swiping and sensing issues resolved, but memory issue remained the same.
Again i lodged complaint, now for refund as i wanted to buy some higher version. Flipkart now rejected my request providing lame excuses.
My question why do you guys make false promises... Some says refund possible other rejects!!! Either you take it and refund me or confirm that you won' t take it back... So that i am free to take whatever steps i can take...
Please provide some conclusion
Thnx

I am order a mobile handset redmi note4 on flipkart on 23rd september 2017. Order no: [od[protected]]. But it is not working and it is a defective hand set. Hand set unable to power on and battery recharge not working. There after i want to replacement, so they are committed for replacement on 7th october 2017. But they donot replaced till now after 17 days gone. So i want my money back as soon as possible.

Flipkart selling defect products i have taken with order no od[protected] its a defect product selling from konde electronics seller replacement policy 10 days they will come and pickup order and replacement product will be delivered at address while i am booking order.
After that they are asking me to ship the product to banglore. Why need to ship product to banglore. I bought in the online replacement they need to provide..
710 chagres they did not refunded. Product not giving courier charges not giving what can i do sir?

Worst service from flipkart

I ordered this product viu tv (39) inch which cost 18500 order id od[protected] item) order date sat, sep 23rd '17 1:20 pm in flipkart still not delivered.

Dear sir

Flipkart is really a big fraud company. I have ordered a ambrane power bank which has been dispatched to me with awb no[protected] from delivery courier service. Status shown in site is delivered on 27.09.2017 but in reality i do not received such item from any courier agency. Besides of so many telephonic conversations no one is ready to help and look into the matter. Every one is replying that the complaint status has been updated. No backcall or sms is being send to me from them about performance of my complaint. They are the real fraud now a days. At last i am saying that i do not want that product delivery, infect i will not order any item in future please do refund of my hard earned money.

Thug#flipkart#fraudsters

I have order one product on 22nd sept 17 from flipkart and it supposed to delivered on or before 3rd oct 17 but once i checked with customer care for the status, they provide the another date to resolve it 9th oct 17 and it was not resolved and they provide another date 12th oct 17 again i check with customer care today and there is no update on the same. Also they have not response over the mail.

Prepaid product not yet shipped but delivery status showing delivered after raising issue they just have two days but the issue is not solved after more then 15 days and raising the issue couple of times there is no response from flipkart

My name is prakash shahul pakhare.co. No. [protected]. I am very disappointed with your service. Really it's very pathetic. No follow up, no reply, no solution. I am not accepting any more. Just take this product back and give my old one back.

On my complaint (Id 1732032) courier persons came to my house today and proceeded to take back the defunct refrigirator without acknowledge and issue receipt for delivery. I think this is one of the modes of delaying tactics by flip cart to harass the cosumers. I once again request flip cart to receive the damaged refrigirator forthwith and refund the money received failing which i will take appropriate legal action claiming damages i suffered

Dear sir,
I ordered a new hp i3 6th generation laptop. But you send me defective screen/ graphics item/ peace.
Then i requested for replesment on dated 29/9/2017. Then you send me a mail that our technician visit service on 3/10/17. After his views we solve your product problem. But technician was not came.
After 3/10/17 i was called you then your customer care tell me our technician visit and solve your problem and give a new date 5/19/17. After this then give one more date 7/10/17.
After this date i was called customer center and tell above problem but she tell me same thing and give me one more date 10/10/17. I asked him please cancel my order but she deney. And ask first of you tell for replesment so we cannot cancel your order. She tell me surely our technician come on 10/10/17 and solved product problem.
But yesterday technician not come only a mail come and give me a date 13/10/17.
This is tha style of flipkart to solve problems of this product. Now this product is use less to me.

Meine jis kam ke leya ise khera tha vs kam mujha bahar se karvana pda.
Thanks.

Order id-od[protected] i have ordered springtek folding mattress 4 inch single high density (Hd) foam mattress (Hd polyfoam) on sun, sep 24th 2017 7:57 am. Due to the festival season it showed expected delivery date as 14th oct 2017. I paid online. I contacted to the senior in flip kart care center for cancel this product but every one lie with me and he told that it has been extended to 25st oct 2017. I want 2000 compensation for untimely delivery and inappropriate response from service representative.

I own a dcp-t300. Bought a product that said it was genuine brother printer ink, while i still had some black ink left in my ink tank, which was the original ink i got along with the printer an year ago. Printed close to 5800 pages with that first original ink bottle and then unpacked this after that tank emptied. As soon as i put in the ink, there was an immediate change in the black prints and they were much lighter and had gaps after every few lines. I emptied the bottle completely on 9/10/2017 somewhere in the evening. Printed close to 80 pages of greyish looking bills for my office. Suddenly it stopped printing. When i put in a paper, it just sounded like it was printing but would give out blank pages and nothing more. Checked the color prints, they were still printing well. It was just the black that i replaced. So i decided to restart and reset the printer. No change. Standard and advanced cleaning options made no change. Still input and output is a blank page. I called up brother customer care to let them know of the issue, since i had no warranty left, they said i'd be charged for the visit and i agreed as i cannot afford to have a printer down even for one single day. This was on the next day after i had put in the ink. The engineer from brother who visited the site and checked the printer said the duplicate ink has completely jammed the printer head and that i'd need a new one. He also said after checking the ink samples on a paper and after taking a sample to his office that the ink i got was a refill in a brother container. A few other components like the ink tank would need replacement too because the bad ink is all over the printer. Not only do i lose the complete ink i have inside it. I also lose the color ink, something called a purge tank inside. The entire thing is going to cost me close to 5000 inr or more with taxes according to the engineer from brother. All because i chose this cheap ink. The hologram sticker that comes along on the box gives a 7 digit alphanumeric code that says it is genuine. Nothing on the box would help you identify if it is genuine or not. I punched in the 7 digit code on the brother website and it says there's no such id in existence (Fake code). I'm saving the invoice and the box with the fake hologram sticker i received. A 200 rs. Something order ends up giving me damages worth rs. 5000 or more is not done. Original brother ink costs close to 700 inr when you add the taxes. My order id: od[protected]. I'm filing a complaint against this seller and whoever is responsible for this.

Sold by : ecompusell pvt. Ltd.

I want the issue resolved and the damages i faced creating a backlog of work and burning a hole in my pocket which i'm yet to get a quote for from the authorized brother service center.

I have order a lifelong sm21 electric sewing machine
On fri, sep 22nd '17 & order no-
Od[protected]. I redeem my gift voucher during purchase of this item. & payment a rs. 3299/- from my gift card balance. Due to some technical defect i return this item on 3rd oct' 2017. The item picked from my home next day.

But after return the lifelong electric sewing machine i have received partial refund rs. 1800/- against my order no - od[protected] on 6th oct 2017. But reaming rs.1499/- amount against my order no. Od[protected] not received yet.

I call regarding this matter in your representative on 4th oct, 6th oct, 8th oct & 11th oct ' 2017 respectively. First you representative told me your refund already transferred in your wallet. & then i told him still not received my rs.1499/- in my wallet & after that they always told ok, we check our department & revert back to you. But my issue still not resolve & not yet received my remaining rs.1499/-

So i request to you please seriously check this issue of my refund rs.1499/- & resolve it as soon as possible for a better customer review & relation in future.

Attachment-
1. Screenshot of oder place date & return request date
2. Screenshot of pick up details

I was having an order as cash on delivery and the delivery person was swipe my card 6 times and the money was deducted from my account now i am doing followup from last 28th sep 2017 till now i didn't get my money back and the customer support person are telling we are working on it some of them are telling it is resolved and they close my case. And again i called and open a new case. Their ceo also same as their executive i was sent a message on twitter to flipkart ceo mr. Kalyan but no response from him such a irresponsible person don't bother to response. I am keep calling their customer care and waiting for my refund.

I bhought a tv in 17 aug 2017 & one time replace the tv. But my problume not resolved by flipkart &clowed walker tv. Iam many time complane in flipkart aap. & toll free no. Or clowed walker tv compney .toll free no. But my problume are not solved. Plz refund my money. Thank you.