Flipkart Complaints & Reviews

I had returned moto e4 device on 7th september 2017. But still haven't received my refund of rupees 7499. Called flipkart service centre many a times. Got n number of excuses. It's been more than month but my money is still not returned. They have already taken my bank account details as well but still nothing is happening. They only give me next date. Please help.

Need action
Product :- moto e4 plus [ OD[protected] ]
Amount :- 9499/-
Product pickup date 27 September
Still no refund or replacement Given..
Please refund my full amount to my bank account...
Thank you,
Kindly revert me to the registered mail adress only...
That is :- [protected]@gmail.com

Please let me know address of your trimurti nagar hub as i will be not able to collect the delivery on expected date, so i need to collect it by myself today itself. Also tracking shows that the delivery is dispatched and received at trimurti nagar hub, so please provide me their contact details. Please let me know if you need my courier number or anything to track my order.

I order a product and paid 772rs via debit card. But after cancellation of the product they did not refund my whole amount to bank and hold 155rs in their account, stating it as cash back.
I simply want to know if i paid 772rs during purchase by bank account, i should get back my whole amount in my bank after cancellation. Not half of it.
This is a cheating practice by flipkart to hold some amont in their account stating it as cash back. Which cannot be transferred to bank account.

Ordered a bed from flipkart.
I scheduled the delivery on 7th oct saturday instead of 3rd october which was originally planned.
Haven't received the delivery by 12th october. Called flipkart customer care 5-6 times but they don't have any idea about the delivery.
Flipkart customer service representatives are procrastinating the date of response by one day everytime on calling them.
This is causing lot of inconvenience and stress.
Not sure if i will be using flipkart again for any online purchase.
Order id - od[protected]
Seller omnitechretail

I have purchased ambrane p1133, 12500 mah recieved on 27 the oct 2017. But the product is defective and not working. I have tried to return in filpkart but it is not accepting. They have deleted my order form their site and showing that you are not the certifite coustmer. Kindly do the needful as soon as possible.

With regards
Dr. Sonal bharti
Email id: [protected]@gmail.com

I ordered the micromax lcd tv 42 inch, it was delivered very quickly. The box was shabby looked like it was opened before and old. They showed me tv it has spots on the backside of the tv. Looked like the tv is old/ and efurbished. They said it was due to transportation and if any problem occurs, they will take back. The engineer cam and switched on it. However, later i realise the dates and another setting not done. I firmly believe that tv is refurbished and used before. Kindly change at the earliest. I am totally disappointed.

Regards

Sushant ghosh
Id od[protected]

I bought moto e4 plus form flipkart on 29 september, i am now having the problem with internet connection. The mobile data connection is too slow on this phone
I checked my sim card with other phones too, but they work fine. I have problem only on moto e4 plus. The data speed is too low. I cant even run speed test because data data speed is that slow
I would like to exchange my phone with the same moto e4 plus

I had ordered for hp pavilion laptop. It is not working as it should be. I had requested for a replacement for the same. But there is no step taken by flipkart to replace my order. They have said there will be technical visit before replacement. The price of the laptop is 48 thousand. Is it a joke or what? I have paid that much money and flipkart give a damn for their regular customer like me. Till now there is no adequate steps taken by flipkart to solve this problem.. Its been a week since i requested for replacement.

Dear flipkart customer care team,
This email is in regards to an issuance of a mobile phone purchased through you.
I ordered a htc company mobile phone on 07th of september 2017 with model “htc desire 728 dual sim (Lte + lte) white luxury, 16gb and the phone were delivered on 07th of october 2017.
The phone that you have delivered has different model “htc desire 728 dual sim (Lte +gsm) white luxury” 16 gb not described by me above.
The phone has no physical damage however phone has software problem, phone keeps continue off itself and i on it again and again.
The phone you have delivered me has different model so why it should not be refund even phone has software problem gets off again and again itself and i am not concerned about the seller, i know you right and i paid to you so i am concerned about you.
I want you to get this phone replaced and arrange to deliver the phone i have ordered you, mentioned above within 3 working days.
I had a firm faith in flipkart but it is second time happened to me that you delivered me faulty product, i am wondering how can the company like flipkart make this mistake, was not it in your attention.

I am experiencing bad customer service.

Please get back to me via email.
Orangzebchoudhary.[protected]@gmail.com

I buy a product but this product not good condition and i will try many time to contact to flipcart agent but they are ignor me and not return my item and not refund my amount so kindly find my problem

Sir,
I am writing this complaint as a concerned citizen who got cheated by a fraudster and i do not want others to get cheated in the same way. On 10.10.2017, i received calls from mob. No. [protected] supposedly traced to madhya pradesh. The callers very efficiently took me into confidence through talks which proved they were bank officials of sbi bank head office as my sbi account needed re-issue of kyc, they had blocked my card & account, so they need to open the same through a complex process. I panicked & followed their method, in the process discovered i had lost
Dt. 10.10.17 rs. 19999 at othpg[protected] fx mart pvt. Ltd. Mumbai,

Fx mart pvt. Lt. Mumbai a gateway acquired by flipkart, to get money from customers. I had purchased nothing from the co. Nor was i liable to pay anything to them. I will be happy if this amount in reversed from the company. It looked as if the caller knew how much i had in my account i do not know how. Please take care of the same. I have also complained to bank.

Order id: od[protected]

I had ordered a mobile (Registered number: [protected]) (Moto g5 plus)
During the big billion day sale on exchange offer.

When the wish master had come for the delivery he rejected my replacement
Mobile on account of dis-colour of panel. On further discussion it was
Agreed with the head of wish master and the flipkart executive on call
(Recording can be checked) that i can get the reattempt delivery if i
Replace the panel. I had raised a reattempt request on the basis of this
Discussion.

Further i got the panel replaced on the next day from the motorola
Authorised dealer @ rs.2000/-.

However, now i've got an update that a refund has been initiated on the
Purchase and product has been returned.

Further, i've raised a complaint against the wish master - complaint number
- in[protected]

Also, i've had word with 2 of your senior associates for my concern. Also a
Promise was made for a call back from the manager of senior associates
Yesterday before 7 pm. A call was received from flipkart yesterday saying
That manager is busy at around 6.45 pm and will call you in 15-20 minutes
However there was no call after that.

Further, i called today twice for inquiring about the managers call. On the
First attempt, i call was put on hold for 22 minutes and then disconnected
Without any word. On 2nd call, the person concerned, said the executives
Are very busy.

I am seeking a compensation for my loss or get the original product
Delivered.
Further i was given assurance by flipkart twice in mail that my amount will be refunded however i've not got the refund yet.

The product i had was given was fully intact and working and the wish master had verified the product properly before taking it and subsequently approved the product without any concern

As i was assured for the refund and only thats the reason i had ordered the product again as suggested by the flipkart executive hence i request for the refund at the earliest.

Attached are the images of assurance given by flipkart of refund for rs. 3, 290/- twice and also apologising for delay in the refund process. However only assurance was given but no refund was given.

Order#od[protected]. I ordered this for my family at hazaribagh on sun, sep 24th '17. I was promised a delivery date of 5th which was repromised as 10th and today they cancelled the order leaving with no option of getting a new product delivered to my family before diwali. Who authorized them to cancel my order. Is this democracy or hitler rule in inida where anyone can do anything with your moral values. There is n number of complaints against this seller on flipkart but still no action is being taken. I did order this product on 24th september as a diwali gift for my parents and today this order has been cancelled without my notice. I did call gati the courier partner and they informed that the product reached the destination and delivery attempt would have been made today but before that an update from flipkart was sent as rto (Return to origin). They are saying they will still attempt the delivery if that status is removed and they are informed to attempt delivery.

Kindly do the needfull. Please have this product delivered because i do not have any other option of making alternate arrangement or separate order because it wont reach my parents before diwali as its just 7 days from today. Please have the rto status changed and have the product delivered.

I made 2 orders and both they secretly cancelled and refunded and said wrong address couldn’t reach me. I don’t understand how can corrier guys couldn’t locate my address where as all orders from amazon delivered to me at right time. please do not go with flipkart waste of time and money.

Sir,
I just bought digiflip pro tablet few years ago.. And after using for 6-7 months it stopped working.. Till now i went to 4-5 authorised service center to repare my tablet but from last 1 years no one can solve that problem some says that they dont have parts, people or they don't know about the tablet and they can't solve the problem and they just told to take a new tablet from u and give u my old tablet...
Sir please do something and replace my tablet with new tab or atleast make my tablet working.. Sir please look into this matter and solve it fast..
I have consumer docket number - 446122
My tablet imei number - [protected]
Sir please do something and replace my tab with new tab as soon as possible.. Or i have to take legal action on u...

If anything u want to ask then please mail on email - [protected]@gmail.com
Or call on number - [protected]

Thank you,
Chetan parakh. P

This is my order no. Od[protected]
I had choosen debit card emi option while checking out... I have received the product but i have not been updated with any kind of emi details... I had contacted the bank authority they said i need to contact the merchant... I had been contact flipkart or this isse for a very long time.. I have not been provided any kind od solution... They always say to wait for 24 hrs.. This is the last way to get the solution...

This is the request no.
They provided me last time in[protected].

I booked vu tv 39 inches, which delivery man informed me on 8 oct 2017 that he will not deliver the product since this includes replacement of the product. Upon this unusual reason from delivery man, i logged complain on same day with no. In[protected] with flipkart and again did a followup complain after one day and assured that complain would be resolved by 12 oct. Despite for taking action relating to delivery of product the return n refund process initiated on 10 oct by flipkart on its own. I find this very unethical way to cancel a product order despite of my several timely complains how delivery man is denying his duly.

I want cancellation of this return process and actual delivery of same product. Relogged complain number is in[protected]

I placed an order (Order number od[protected]​0) on 11th september and paid immediately via credit card, flipkart promised to deliver the product before 3rd october, i waited till 4th october and then i communicated them through facbook about the delay delivery, they called me back me next day and ensured me that the product will be delivered before 7th october, but in the evening i got the mail saying that due to some unforeseen circumstances, they will not deliver the product and refunded my money. My problem with all the situation was why they took 24 days to cancel the product and even after mailing them numerous time they have not explained yet what was the unforeseen circumstance that leads to the cancellation of the product.
I am requesting them to deliver the product to me asap as i waited 24 days for that, in those days i didn't ordered the product from anywhere else because i was ensured by them till last moment that i will receive my product.

Ordered on 10.9.17. Order no.OD[protected].
Received on 18.9.17.
Returned on 19.9.17.
Pickup no.[protected]
Refund still not received even after 20 days of return. Please let me know the status.
Revathi