Flipkart Complaints & Reviews

Dear sir

I ordered lenovo k8 plus (Venom black, 32 gb) on 21 sept 2017 from flipkart and received product on 24th on next day i found some problem with mic then i called customer care and explain the issue and i request for replacement.

But their is not any pickup provided and told to courier the product to this seller address no. 42/1 & 43, kacherakanahalli, hoskote taluk, bengaluru[protected] karnataka as they also asked flipkart will pay the charges
Consignment number eh[protected]in

I am yet waiting for the product every time when i call and want status they told me wait for 24 to 48 hours concern team will call you and your problem will resolved

Although i called them every alternate day but get same response everytime

I had purchase this phone on the brand name of flipkart not in the name of lenovo. I would purchase any other phone t from retail store but prefer flipkart to save my time and get best deal with quality but i got faulty product and when i required to return and pick phone from my home they told me to courier

I have to take a one day leave to courier the product to seller and i dont purchase this to make n number of call to your customer care executive. Each and every time i have to explain the issue from beginning because every time my call was answered by new person and get same response as mention above

Registered mail id [protected]@yahoo.com
Mobile number[protected]

Please resolve this issue with in day i cant wait anymore

Dear team,

I would like to bring to your notice that the subject order was out for delivery as the order was in exchange offer.

But when the delivery guy came for the delivery he rejected saying that the mobile display has dot. I would like to inform you that my brother is using the phone and no such problem came and display is awesome and he has removed the tempered glass too.

Request you to kindly notify ekart and arrange the delivery of the material.

I regret to inform you that i am loosing hope with the company for these silly things. This is not the first time happening.

I have also raised a previous complaint still no response for that for almost 3 days??

For more information call me on [protected].

Hope to hear from you soon with the positive response.

Best regards,
Srivathsan j
+[protected]

I ordered samsung mobile on monday, payment mode was cod. Today the delivery boy came with the parcel, he refused to give me the parcel and asked for the cash first. This is not the first time i've ordered anything from online website. I kee on buying from amazon and other websites however this is the most bizarre experience i've faced with flip kart. He was so rude, snatched the parcel from me. I wasn't asking to open it, i was asking to give the parcel first but he didn't gave it to me and very ill manneredly asked me to give cash first. I need a response at the earliest for this kind of conduct by your delivery boy otherwise i've to reach out to the consumer court for this ill conduct with the customer.

Dear sir/madam,

I had ordered acer aspire laptop on 6th oct 2017 11.47 p. M through phone pe gateway. And cancelled on same date due to some reasons after that flipkart promised me that i will get my refund amount on 10.10.2017, but today 11.10.17 i didn't get any amount till date. And several times i contacted flipkart & phone pe but any fixed date not given.
So, please help to get refund the same amount.

Regards,

Pratheep kumar b
+91 [protected].

I order a moto c plus through flipkart and yesterday is last day of delivery but they not delivered it to me and today they misrouted it and not delivered yet my order no is od[protected] actually i booked phone on 7th october and dilevery date is 10th october but they extended it to 11th october and now they are telling that your phone delivery is impossible.

I bought laptop on 16 aug 2017..i can not able to charge my laptop..
I want replacement
order id OD[protected]
Lenovo Ideapad Core i3 6th Gen - (4 GB/1 TB HDD/Windows 10) 310 Laptop

I have returned a product on 3rd october but the refund for the item has not been recieved till date inspite of number of mails and calls to the customer care, moreover the customer care has been sending the same autogenerated mails repeatedly without trying to communicate really. Flipkart customer have been so negligent in sorting out the problem and have created lot of disappointment in the mind. Flipkart online sites and links that are sent to my mail are not at all working and very worstly organized.

Dear sir/mam,
I had purchased mitashi led tv from flipcart on 20th sep but i got damaged product. Technician came to my home for instalation on 4th oct then i requested for replacement 4th oct but still my request is pending.
I also called on flipcart customer care number 5 to 6 times but i did not get any satisfactory answer from their side.
Order id od[protected]

Help me to activate my Flipkart account
I think Flipkart has suspended it or deactivated it but i dont done any mistakes with my id
Help to resolve this problem.
My email and mobile number which linked with my account are
Email [protected]@gmail.com
Fone no. [protected]
Pls check the mistake and help me to connect with you Flipkart
Thank you Flipkart

I ordered panasonic p55max mobile phone in flipkart sale on 26 september 2017. It's touchscreen was not working so i filed a return request with flipkart. They sent a technician to check the claim which was proven correct and he reports for return.
The delivery boy refused to handover the new piece on 7 october citing complaint tech report mismatch.
Then after repeated calls to flipkart customer care, i received nothing but we will call. No communication from flipkart after 5 days. Now they have even erased all my previous orders record on my flipkart online account. This when my complaint is not resolved yet. I have following complaints against flipkart:
1. This is malicious intent by flipkart who doesn't want to replace my faulty phone.
2. They mention return policy, not replacement policy. But they only replace the product, don't return it. I wanted to buy a new brand, but they don't allow it. This is cheating.
3. Flipkart sends email ads, which can't be unsubscribed as the webpage is faulty. So it keeps sending unwanted emails. This is flouting the govt norms.

I want my whole money back with interest from flipkart for wasting my time and energy. Also please take strict action against them so that they won't cheat other consumers in future.

Respected sir,

Tracking id fmpp[protected]

Today is 20 th day but still i don't know what is the region why they return or rejected my order of my still i have not got any proper region when i called flipkart service center they said sir plz wait 24 hours we will delivered your products but i think 20 day passed but till i don't get reply.

When that my order arrived in ahmedabad on that time they did not delivered that delivery boy came at my home they did't given any proper resion they return from my house. When i have called call local ekart local authority they said me if you want your product then you will have to come in our office. Otherwise we will return that project after that i show online deliver status they rejected my order without any region.

Daily i have send mail & call to flipkart and ekart authority they haven't given reply.

Thanks
Prince
[protected]

I had returned moto e4 device on 7th september 2017. But still haven't received my refund of rupees 7499. Called flipkart service centre many a times. Got n number of excuses. It's been more than month but my money is still not returned. They have already taken my bank account details as well but still nothing is happening. They only give me next date. Please help.

Need action
Product :- moto e4 plus [ OD[protected] ]
Amount :- 9499/-
Product pickup date 27 September
Still no refund or replacement Given..
Please refund my full amount to my bank account...
Thank you,
Kindly revert me to the registered mail adress only...
That is :- [protected]@gmail.com

Please let me know address of your trimurti nagar hub as i will be not able to collect the delivery on expected date, so i need to collect it by myself today itself. Also tracking shows that the delivery is dispatched and received at trimurti nagar hub, so please provide me their contact details. Please let me know if you need my courier number or anything to track my order.

I order a product and paid 772rs via debit card. But after cancellation of the product they did not refund my whole amount to bank and hold 155rs in their account, stating it as cash back.
I simply want to know if i paid 772rs during purchase by bank account, i should get back my whole amount in my bank after cancellation. Not half of it.
This is a cheating practice by flipkart to hold some amont in their account stating it as cash back. Which cannot be transferred to bank account.

Ordered a bed from flipkart.
I scheduled the delivery on 7th oct saturday instead of 3rd october which was originally planned.
Haven't received the delivery by 12th october. Called flipkart customer care 5-6 times but they don't have any idea about the delivery.
Flipkart customer service representatives are procrastinating the date of response by one day everytime on calling them.
This is causing lot of inconvenience and stress.
Not sure if i will be using flipkart again for any online purchase.
Order id - od[protected]
Seller omnitechretail

I have purchased ambrane p1133, 12500 mah recieved on 27 the oct 2017. But the product is defective and not working. I have tried to return in filpkart but it is not accepting. They have deleted my order form their site and showing that you are not the certifite coustmer. Kindly do the needful as soon as possible.

With regards
Dr. Sonal bharti
Email id: [protected]@gmail.com

I ordered the micromax lcd tv 42 inch, it was delivered very quickly. The box was shabby looked like it was opened before and old. They showed me tv it has spots on the backside of the tv. Looked like the tv is old/ and efurbished. They said it was due to transportation and if any problem occurs, they will take back. The engineer cam and switched on it. However, later i realise the dates and another setting not done. I firmly believe that tv is refurbished and used before. Kindly change at the earliest. I am totally disappointed.

Regards

Sushant ghosh
Id od[protected]

I bought moto e4 plus form flipkart on 29 september, i am now having the problem with internet connection. The mobile data connection is too slow on this phone
I checked my sim card with other phones too, but they work fine. I have problem only on moto e4 plus. The data speed is too low. I cant even run speed test because data data speed is that slow
I would like to exchange my phone with the same moto e4 plus

I had ordered for hp pavilion laptop. It is not working as it should be. I had requested for a replacement for the same. But there is no step taken by flipkart to replace my order. They have said there will be technical visit before replacement. The price of the laptop is 48 thousand. Is it a joke or what? I have paid that much money and flipkart give a damn for their regular customer like me. Till now there is no adequate steps taken by flipkart to solve this problem.. Its been a week since i requested for replacement.