Flipkart Complaints & Reviews

16th october 2017
I was supposed to get a tv delivered on 17th october. But the delivery person is lying and not giving me the product. He has not come to deliver. I have ordered the same product on 24th of last month but same issue happened. Again i reordered on 10th facing same issue. This is disgusting from their side. Useless customer care as well.
Please help me get the tv at the earliest.
Registered mobile [protected]
Registered email. [protected]@gmail.com

Sir
I have purchased this trolley bag and paid by bajaj finance service. My amount paid already but my order not show.
Please tell me what the reason. How much time to take my order confirmation.

My transaction - tx[protected]
Product name - american tourister luggage
Total amount - 4916
Paid by - bajaj finance services
Date of purchased - 16/10/2017

Hi,
I am following with your team from last 35-40 days for one replacement or refund of my product which was delivered in damaged conditions.
I have written 9-10 mails to your cs team,
But every time i am getting one # 3 line auto reply from your cs team. Saying my return history with flipkart is bad, i am buying 3rd product from flipkart and this is my 1st return with flipkart, then how can your team reply me like this shiy readymade autoreply, even your team has deactivated my account due to which i am not been able to return this product.

I have made around 30 calls to your customers toll-free no's, every time i am getting same reply to wait 48 yo 72 hrs.
But no body replying to my queries and concerns, all the guys are replying the same saying just send us mail only and wait for 48 hrs to 72 hrs.
I am warnings you guys, this is the last attempt i am trying, and if i would not get satisfied even after this, then i will left with the only option to go to consumer court.

Regards,
Anil shahu
[protected]

Three month before i was purchased blackberry z10 but after some time i felt this is duplicate products because when i was search on blackberry site than they cleared my doubt even camera quality is tooo poor and operating system not well many site not open and too much slow process that's why and imei no not register in blackberry company so plz solve my problem

I had bought a i pad flip cover worth rs 749
Product name : nosson flip cover for apple ipad pro 2 9.7inch
Order no : od[protected].
Reg mob no : [protected]
Mail id : [protected]@gmail.com

The product is delivered and it does not fit in. Now when i have applied for product refund. They without asking me have dispatched the same product which does not properly fit. I want either refund or money in my flipkart wallet. Delivering the same product does not make any sense as the product does not properly fit. It is too big. My camera is fully covered and it is very uncomfortable. Request you to take some action on this i either want a refund or money back in flipkart wallet. Returning the same product is no way useful.

Best regards,
Krunal pandya

Dear sir, I want to cancel my order. Because of wrong selected. Please cancel my order. My order number is philips HD4928/01 induction cooktop and weight machine weighing scale. Please after cancelling my order. Please give me a massage on this number [protected].thank you.

Company didn't provide complete information about the product. Its china product and its shows as a cotton product in online shopping but it is 80% cotton and 20% cotton its cheating.

Dear sir/mam
I purchased mitashi led tv from flipkart that was damaged. After replacement i got new led tv but the invoice is same as it was with damaged led tv. How could it be possible if we have changed the tv after changing led serial number should be changed. So please solve my query as soon as possible.
I ordered on 20th september
Invoice number # faa0aq[protected]
Cin: u74900dl2016ptc291626
Order id: od[protected]
[imei/serial no:[protected]

My order id is od[protected]
First i placed my order on september 21st thursday by cash on delivery after that i got a message to pay by online mode after the placement of order by cash on delivery i paid money through my debit card.. After that the delivery person called me and said please keep money for the order which is 409rs (They didn't get the update which i paid online mode for my order) so i made a call to customer care they said first you pay sir we will refund ur money by online mode.
Then i paid money to delivery person and after 3days i contacted to customer care to refund money they are saying we will contact hub we will resolve the issue in 48hrs the process so on repeating they did solve my issue until today every time i call they will say we will call to the hub and wait for 48hrs. Poor customer service.

Team,

I've ordered mia1 handset on 5th oct but unfortunately it got cancelled since u guys cannot deliver the product at my location.

Couple of issues that would like to highlight to u guys in order to get your device improved

1. I've booked multiple items and the same got delivered at my location. With the same address, same pincode and same location but this item didn't get delivered because my area is out of service area. Then how the rest of the orders was delivered in the past (Attached is the screenshot)

2. No intimation has been sent to me regarding the same. I've been informed when i've called at the customer care.

3. I've been promised that i get the amount refunded within 6 business days once the order is cancelled, today i've received a msg which states i'll get my amount by 24th oct why? R u guys enjoying interest on that or something else?

4. I've complaint in social media section but no response.. Complaint at customer service but no response (Called from [protected] and [protected])

I need you guys to give me compensation or something else for the loss and the time that i've spent by taking leave sitting at home waiting for u guys to call and deliver the product.. Etc etc.. Or else i've to take this up with consumer court

I suggest u one thing o[censored] guys know that the product will not get delivered by this courier partner why the same was aligned to them.. Think on this and align to them who have delivery options available..

Let me know... Your answer...

Regards
Satvir m.

Dear sir/mam,

I purchase mobile phone and payments through my sbi cards here is detail
Flip kart i'd : [protected]
Flip kart i'd :[protected]

Order on 21sep 2017 payment 9899
Order on 21sep 2017 payment 9899
Order on 23 sep 2017 payment 6381
Order on 23 sep 2017 payment 9899
Order on 24 srp 2017 payment 9899
Total 45977 refund pending i ask sbi credit card dep he tell me flip kart merchant not confirmed transit your order so he tell me ask flip kart and when i ask flip kart he tell i can refund but originally flip kart not talk to his seller merchants so plz already 20 more days my payment due so plz clear as soon as possible i am regular customer flip kart it's very horable i can't believe big companies like this so plz clear as soon as possible
My sbi cards last digit 4871 and 4889 i can make payments so plz clear

Thanks
Mob [protected]

Sir, i had purchased an air conditioner (Mitashi) on 6.6.2017 through 'sbicard' against 'no cost emi'. Payment of rs.28811/- made by sbicard to flipcart. But from 10.6.17 to 10.10.2017 rs.1131.37 for 'loan interest amortization' and igst rs.101.67 total amount approx rs.1233/- is debited to my sbicard account. If product was for 'no cost emi' than why the amount for loan interest is being debited? Pl. Do the needful to the matter as early as possible.

Flipekart service is very harrisable to me. My product is delay more than 5 days and also not given the time and date of product delivey. Expected delivery changes from ekart every day by day... Fmpc[protected] this my tracking no and my order no is od[protected]

It's worst experience i am never buy fmpc[protected]product from flipkart.

I ordered for the purpose of om occasion by giving their delivery date. But they are not able to deliver on mentioned date. So i suffered too much at last moment of occasion. If i cancel the order they are not refund my coupon code offer. what can i do tell. now it is going to be useless for me.

I am facing issue regarding the return of moto e4 plus mobile with order id od[protected].
I raised return request mentioning all the issue like blank screen, heating, fingerprint and camera issue on 13th october on flipkart site.
I received call from the flipkart that i need to perform some troubleshooting operation on my mobile which is mandatory for replacement.
I did all that as suggested as part of trouble shooting but issue did not resolved. Than technician visit scheduled and technician also found issue in the phone.
Then i received message as well as mail that i need to courier the phone at banglore address and once received successfully then replacement will be processed.
I have concern that why i should courier it to the mention address, why flipkart can't send someone to pick up the phone from the address on which it has been delivered.
If phone broken by mishandling of courier person then who will pay for this.
Also as part of flipkart return policy it is not anywhere mention that customer have to courier.

Can you please work on above mention issue and send someone to pickup mobile for replacement?

Redmi note 4 (Gold, 32 gb) order no. Od[protected] amounting to rs. 10999/- was ordered via bajaj finesrv emi card. Order had been cancelled on 4th oct 2017. At 1:08 am. Waited for the amount to be credited to my bajaj finserv account, but still showing debited. The flipkart team told me to wait for 8 active business days without holidays as soon as the seller refund rs. 10999/- to my as bajaj emi account. As per standard banking procedures, it should be credited within 8 business days. It has been more than 10 business days and i have still not received the refund to my emi card account. I dont want to be trouble with payment of a cancelled item on my emi card. The flipkart team is not helping me at all. Please help me to get my refund as soon as possible to avoid false emi payment.

Dear Sir/Madam,

Panasonic customer care issue me DOA certificate but flipkart rounded me before 2 months. he is not conform me about this replacement .

Regards

Santosh Kumar Biswal
Mob No:- [protected]/[protected]

I have ordered samsung 123cm (49 inch) full hd curved led smart tv (49k6300) on 24th september. I got this product for ₹58, 499. The order had been placed and i had received confirmation sms notification regarding the same. But after 22 days (Almost one month) the order got automatically cancelled with no proper explanation what so ever. Now product price is ₹70000. After so many followups they have cancelled it saying phone was not reachable at that time. This should be purely considered as breach of contract!

Thanks and regards,
Manikanta.
Mailid: [protected]@gmail.com

Od[protected]

Installation and demo service in progress
By onida
Expected by thu, 5th oct

Called almost 10 times every time same reply from flip kart like wait for 24 hrs, wait till eod, wait we will call back with in 1 hrs. All 10 times.

Completely fed up with the service. 100% false commitments no business ethics. Its really flop kart.

No hope on flip kart, don't go for it

Hi, i bought lg 255 l frost free double door refrigerator from flipkart on 22nd september 2017 against order number od[protected] and expected date was given on 23 sept 2017 by flipkart and payment already done through credit card (The sum of rupees 18999) at the time of booking. After long time[protected] they are delivering the washing machine instead of refrigerator, i was denied the product because wrong item delivery. When i call to flipkart customer people they were telling first take that product after that we will replace the product, other wise they were telling will cancel the product. Already i waited 25 days for delivering the product.
I already file a case against a flipkart in consumer court. My track id 464536.
If you people's are not taking action i can legally proceed when i call to flipkart customer care they were telling it's mistake from delivery people side, if i call to delivery people's they were telling it's mistake from seller side