Flipkart Complaints & Reviews

I had ordered a samsung galaxy on max (Black, 32 gb) (4 gb ram) phone during dussera sale. The order delivery boy arrived late as i was leaving and met me outside. As he wanted to check the old phone completely, i suggested that he came back later in the evening as i was already delayed because of him.

He cancelled the order. Customer service ensured 2 more delivery attempts. All of a sudden, i get a message that the product has been cancelled by me and returned to the seller. If i wanted to buy that product, have to re-order and pay rs.5, 000 extra.

Nov 21, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 11, 2017

Flipkart Customer Care's response We will revert on this.

Verified Support

Oct 11, 2017

Flipkart Customer Care's response We interacted with customer and educated about order cancellation due to courier unforeseen reason and same cannot be retained now but customer not agreed. Feedback noted as we will not able to provide same offer. Hence, closing complain from our end.

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Address: 786623

Website: [email protected]

I have ordered one xiomi redmi note 4 mobile. Received the product on 21st september by cash on delivery. Product was missing and got one and a half piece of wheel soap. Request for return and cancelled it by flipkart after one day accept replacement. Track shows delivery on 6th october. Today is 10th of october and i have not get any reply and track shows already delivered on 7th and at same page wrote return and replacement rejected. Daily i used to call your customer care but they says "mafi chahti hun ma'am kal tak 101% problem solve ho jayega". But till now i don't have get any kind of good response. For that reason i have registered one complaint case against this matter to the national consumer forum regarding the above mentioned matter.

Dec 26, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Oct 10, 2017

Updated by Bornali Nath Saikia Consumer complaint number 461856.

Verified Support

Nov 10, 2017

Flipkart Customer Care's response Customer was provided with a replacement and hence closing this from our end.

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Address: East Singhbhum, Jharkhand, 831004

Website: www.flipkart.com

I have booked micromax canvas lite. It's got delivered on 2nd of oct and i raised the defective complaint on same time. They have cancelled it. Again raised complaint on 3rd oct.

This time they have arranged technician visit which should be done within 8th of oct. But that was also not done. When i called back on 10th they have arranged again technician visit which will be done again within 15th oct. They are just postponing the dates. My product is idle within pack even if it is delivered.

Worst service i faced with flipkart.

+1 photos

Dec 31, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Nov 10, 2017

Flipkart Customer Care's response We will revert on it.

Verified Support

Nov 19, 2017

Flipkart Customer Care's response Refund has been provided to customer hence closing the complaint from our end.

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I paid for washing machine purchase thru my sbi debit card rs.4899/- on 7.10.2017 (Mobile number [protected]), rs. 4899/- amount is debited from my sbi account but order not completed from you end. And my money is deducted. As called to your customer care they yet not solve problem.

I request you to refund by amount as earliest

Gaurav ghag
[protected]

Oct 11, 2017

Complaint marked as Resolved

complaint is resolved yesterday, the deducted amount has credited to my same account.. thank you

Flipkart customer support has been notified about the posted complaint.

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I had ordered a double cot from flipkart and due to personal reasons i initiated a return request on 27 th sep. But the product is not being picked up even after 2 weeks. Fed up of calling flipkart customer care everyday. They told product will be picked up on or before 7th oct but did not happen. Later they said it will be picked up on or before 12th oct. And i would be receiving an intimation within 24-48 hrs from 7th oct yet i receive no call. I dont care now if the product is picked up. I just want my re-fund within 24-48 hrs if not i'm filing a suit against their customer service for keep on waiting me and dragging the issue which has frustrated me a lot.

Jan 7, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Nov 10, 2017

Flipkart Customer Care's response Called the customer, request was not taken for refund for quality issue.

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Address: Mumbai City, Maharashtra, 400072

I have bought panasonic eluga 700 from flipkart due to its poor performance i had requested for refund but flipkart policy does not allowed for return. They clearly said we can take it return.
Whats the foolish policy isnt it?
Why flipkart allow these type of retailers on their portal.
I am very disappointed with the flipkart service and their product.
Mobile has camera issue
Speaker issue
Heating issue
Poor ui design

Dec 27, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Nov 10, 2017

Flipkart Customer Care's response We are unable to find order detail or register contact number for given complaint.
We request you to get in touch with our customer care team on below detail.
We're available 24 hours a day.
[protected]

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Website: WWW.FLIPKART. COM

Hello
My order id od[protected]
They sent via speed post track i'd is ad[protected]in
Still not delivered this item but it shows already delivered to my address please take the action otherwise i will ledge a complaint on flipkart in local police station...
Flipkart seller shipped via speedpost even here exist ecom or ekart but the post officers says that yet they didn't got item and it shows already delivered in tracking

Dec 18, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Nov 10, 2017

Flipkart Customer Care's response We will revert on it.

Verified Support

Nov 12, 2017

Flipkart Customer Care's response We have interacted with the customer where he has confirmed that he has received the product hence closing this from our end.

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Website: Www.flipkart.com

I purchased 2 products from flipkart totally worth 27998, and after products ship the order was automatically cancelled by the flipkart after i received the mail that the refund is initiated, in the flipkart site or app it shows refund completed and i am not able to see the amount in my flipkart account wallet, then i was totally confused, i contacted flipkart customer care but they won't take any further action, i need to go for the legal action now, flipkart is very fraud online shopping site
Dear friends please don't buy anything from flipkart
Sad inspiration from a simple man
Flipkart will destroy in future
Because the had stolen my money
Flipkart is going to pay for this
I pray to god that no one get this issue

Dec 16, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Nov 10, 2017

Flipkart Customer Care's response We are unable to find order detail or register contact number for given complaint.
We request you to get in touch with our customer care team on below detail.
We're available 24 hours a day.
[protected]

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I would like to reactivate my account as my account got deactivated... Nd ths is urgent because i have ordered a product and it is to be delivered within the next few days... It's very urgent as i require it... Hoping for a early and positive response. Nd hoping to get it resolved as soon as possible.
Email: [protected]@gmail.com
Phone: [protected]
Name: aditi jkbeiu

Nov 19, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 10, 2017

Flipkart Customer Care's response We will revert on this.

Verified Support

Oct 11, 2017

Flipkart Customer Care's response We have interacted with the customer, apologized for the issue, informed to login though desktop, customer agreed, customer also had issue with this order, size issue, hence replacement approved and informed the TAT, packing manner, address, closing the case.

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Address: New Delhi, Delhi, 110066

Website: flipkart company App

After purchasing redmi note 4. With in 2 days i found battery issue so i want to take replacement and flipkart company also told we are giving replacement. Now after 12 days they're saying replacement was solved without replacement phone. Please take action. Flipkart order id no. Od[protected].
Flipkart return id no.[protected].

+1 photos

Dec 26, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Nov 10, 2017

Flipkart Customer Care's response We will revert on it.

Verified Support

Nov 12, 2017

Flipkart Customer Care's response Interacted with customer As customer says issue is been resolved after visiting service center and closing the complaint.

Verified Support

Nov 12, 2017

Flipkart Customer Care's response Information already shared to customer regarding partial amount refund hence closing the complaint

Verified Support

Nov 12, 2017

Flipkart Customer Care's response Information already shared to customer about refund and closing the complaint.

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My order id bearing no. Od[protected] with tracking id no. Fmpp[protected] is not yet delivered to me in spite of getting sms from flipkart that it has arrived in my city on dt.04/10/17... Ekart wish master with phone no.[protected] pin 176 confirmed it's arrival in my city but they have not yet delivered my order product to me... This is utter non-sense... Please kindly arrange to deliver the same immediately otherwise i will lodge complaint to local police station.

Jan 4, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Nov 10, 2017

Flipkart Customer Care's response We will revert on it.

Verified Support

Nov 19, 2017

Flipkart Customer Care's response Interacted with the customer issue resolved conveyed the apology for the inconvenience

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Address: 524137

On[protected] i received wirl pool refrigerator w101368for rs22568-00 which is not functioning. L returned under id[protected]. Flip (Fraud) cart is not receiveing defunct product and refund money. Deliberately delaying refund.
I will take legal action claiming damages if the amount is not refunded forthwith for keeping the damaed goods in my house. Ref oder no od[protected]

Dec 15, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Nov 10, 2017

Flipkart Customer Care's response We will revert on it.

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Website: Flipkart.com

I bought a Levi's Blue jeans of Rs.1080 and the size of the jeans was not perfect so as the item is out of stock Flipkart promised me a refund and made the pick up on 3rd of october and refund promised date is on or before 6th of october.But I still not get my refund and no customer care person is listening.Order ID
OD[protected] item)

Jan 11, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Nov 10, 2017

Flipkart Customer Care's response We will revert on it.

Verified Support

Nov 14, 2017

Flipkart Customer Care's response As interacted with the customer as customer had confirmed that the refund is been done and the issue is been solved hence closing the case

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Address: Mumbai City, Maharashtra, 400064

Website: Flipkart.com

I ordered a 80cm vu led tv on flipkart last month and the delivery date passed due
Funny thing is the order is yet not processed
I read some more complaints about the same vendor omnitech retail on flipkart who is flipkart assured
The vendor seem to have cheated alot of people
How do i get justice
Refund after waiting soo much?
My led tv delivered asap?
Or refund with the tv???
I want a just answer or strict action will be taken on cheating

+1 photos

Dec 27, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Nov 10, 2017

Flipkart Customer Care's response We will revert on it.

Verified Support

Nov 12, 2017

Flipkart Customer Care's response As product is been delivered to customer Hence closing the complaint.

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Address: Anuppur, Madhya Pradesh, 484224

Website: Delhiverry

Aapke courier partner delhiverry ke delivery boy k baat karne k koi tameej nahi hai yese baat kar rahe hai jaise wah saman dekar hum par yehsan kar rahe hai.
Bewkoof banana kuch bolne par jaban ladana. Jis din saman aaya hai us din delivery n dena kud se jyake saman leke aao.
Home deliveryn karna kuch bolne par gussa dikana.
Mera sawal ye hai ki agar aap customer se yese baat karenge to kya koi flipkart se shopping karega. Agar yesa hi raha to koi bhi flipkart se shopping nahi karege kyo ki pahle tameej sikho kicostmer se baat karne k.
Please sir jaldi karwahi kare takibhavishya me aapke our costmer bane.
Tank you

Nov 14, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Oct 10, 2017

Updated by Ashutosh Panadiya Meri yah complaint hai sir ki delivery boy k costumer se baat karne k koi tameej hi nahi hai costumer Ko gussa dikana use ullu banana saman samay se n pahchana khud se Jake office se delivery Lena.

Verified Support

Oct 10, 2017

Flipkart Customer Care's response We will revert on this.

Verified Support

Oct 12, 2017

Flipkart Customer Care's response We have interacted with customer. Customer confirmed that issue got sorted out as well we informed customer that feedback has been noted. Hence, closing complain from our end.

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Address: Kolkata, West Bengal, 700001

Website: Flipkart

I have bought panasonic p85 order no. Od[protected]. When i got the item i saw that display was faulty one. I raised the request same day for refund. They arrange the technician to visit on 23rd sep they accepted that the item is faulty. They have mailed me that item is picked up by 03.10.2107. But they did not and suddwnly on 6.10.17 they have cancelled my refund request without any explanation. Since then i have called so many times but they have not come with any solution. They are pathetic in his service. I want my refund pls help...
Rajiv singh

Dec 15, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Nov 10, 2017

Flipkart Customer Care's response We spoke to customer on [protected]. The customer confirmed that he has received the refund.

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Address: Patna, Bihar, 800016

Website: Flipkart

I ordered 3 bedsheets from flipkart. I did not like one of them so I returned it but my money hasn't been refunded yet. The flipkart website shows that the money has been returned but my bank account doesn't reflect any such transaction. Its been more than a week since I first complained about this and the customer care service is really poor. One of the customer care guys told me to contact the bank about this and I've asked the bank about this twice in last week but they're telling me the same thing that no such amount has been transferred to my bank account. I have no idea what I should do. My friend keeps telling me to complain about this in the consumer court. Please resolve this matter as soon as possible or I'll have to take some serious action against you guys.

Oct 11, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Nov 10, 2017

Flipkart Customer Care's response We will revert on it.

Verified Support

Nov 12, 2017

Flipkart Customer Care's response As refund has been already completed from sellers end hence requested the customer to contact the bank for the same and closing this case.

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Address: Kota, Rajasthan, 324001

Website: Www.flipkart.com

On big billion day have offer on flipkart shop more than 1 lakh and Get Assured 2N/3D holiday voucher from Club mahindra i shop more than 1 lakh but not recvie any email or phone regarding this and when i call customer care regarding this they say we dont have inforamtion reagrding this. Then I call many time they tell many excuses trying ignore me and close my account without any reason I have screenshot of offer which mention Flipkart during sale they just make public fool and I shop more than 1 lakh but. Not give any offer

Sunil suman
[protected]

+2 photos

Dec 12, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Nov 10, 2017

Flipkart Customer Care's response We are unable to find order detail or register contact number for given complaint.
We request you to get in touch with our customer care team on below detail.
We're available 24 hours a day.
[protected]

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Address: South Goa, Goa, 403802

I had ordered for a Royal oak solid hunter 4seater dining table on 23rd September the order no is OD[protected]
I still not received it some e kart person send a message saying the address is incomplete to which we checked with Flipkart saw the address was correct now last six days we are trying to know the status of the delivery of the product which we have payed iN full via debit card
I will wait for another day or else I will have to take some legal course to settle this issue which has caused me harresment and waste of time and no support from your customer care executive
Please do the needful
Fiona carvalho

Dec 6, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 25, 2017

Flipkart Customer Care's response We will revert on customer complaint.

Verified Support

Nov 05, 2017

Flipkart Customer Care's response The customer complaint about the delay in delivery. We had interacted with the customer husband and he said shipment is delivered long back and issue is resolved. Hence closing the complaint from our end.

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My father ordered the maximum size (Size 8) available for these shoes. But that is a bit smaller for his foot. The only option available is of exchanging the item. But we want to buy other shoes in place of these.

Order id : od[protected]
Product name: nike free sb nano running
Color: anthracite/black-gm light brown
Seller: retailnet
Ordered on: sat, oct 7th' 17
Delivered on: mon, oct, 9th' 17

Dec 14, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 25, 2017

Flipkart Customer Care's response We will revert on customer complaint.

Verified Support

Nov 06, 2017

Flipkart Customer Care's response We had interacted with the customer, customer stated that there was an issue, but on wearing that the issue got resolved and no further issues, hence closing the case.

Flipkart Complaints & Reviews

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Flipkart reviews & complaints page 1712

cheating - non delivery of product, wrong notifications

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xiaomi redmi note 4 mobile missing in package

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defective product received for asish - micromax canvas lite

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debited money from account but order not completed

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return request not handled

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panasonic eluga 700

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not yet delivered item but shows delivered

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not received refund yet, flipkart stolen my money

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reactivating account

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not replacing redmi note 4

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non-delivery of ordered product.

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whirlpool refrigerator - not working-amount not refunded

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I am complaining about a refund of rupees 1080

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flipkarts false commitments

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complaint about your courier partner delhivery

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panasonic p85

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I haven't received any refund for the order that I returned

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offer and login problems

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non delivery of dining set

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shoes replacement. (nike free sb nano running)

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