Flipkart Complaints & Reviews

Refrigerator haier 320 litres was ordered on 1 oct, item was delivered on 5 oct. The item was unpacked by the service engineer on 7th oct and revealed a dent on the body. The same day request for replacement was made. However till date flipkart has not replaced it. Request for cancellation of order is not being accepted as the item has been delivered. The money has already been paid to them. They are insensitive to time frames and have really caused a lot of mental harassment to us. Flipkart is not worth recommending to anyone. The ccg is insensitive to customer complaints

Dear sir,
I have ordered sansui 1 ton ac, 6 months back order id:od[protected].
Two times the ac has came and it was installed and dismantled due to defect product eanc time i have paid 1500 rs atlast third time product came noe its running well this time also i have paid 1500 rs but flipkart paid installation charges only once. Still 1500 rs for second time installation charges is pending.
I hav eraised complaint several time, they calle me to told to provide bill and bank statement which i have provided. After that i have contacted several time they telling that their team will call still i dont received any call.
My humble request flipkart dont cheat your loyal customer.

Dear sir,
I have ordered a vu tv 43 inch full hd on 5th of oct-2017 via order number od[protected].
This product has been cancelled on 7th oct-2017, and as per written communication from flipkart, delivery which has been attempted on 10th oct-2017 has been rejected by quoting the reason that product already cancelled.

Now, i am getting messages from all mode of communication that product delivered and installation will be do done before 17, which has been cancelled and delivery not accepted.

Please look into the matter.

Regards,
Pawan kumar
Mob - [protected]

Flipkart sells products with assurance and return policy within ten days. This all is false declaration as i bought a bosch fully automatic washing machine and i am cheated by flipkart. They delivered the product and no one came for installation and demo so i had to check the product myself and the product was not meeting my satisfaction level i requested return within ten days but they denied the return.
My name is pratap manish
My mobile number is [protected]

I ordered samsung on5 which promise date was 11th oct... Bt still not delivered to me... Please solve my problem with in 24 hours anyway... I was faced the same problem once... And now the second time to face this problem... Please my product which is ordered by me samsung on5 delivered to me with in tomorrow... Solve my problem as soon as possible..

Had ordered a dining table set from flipkart on 23rd sep and promised a delivery by 8th oct 2017. 1 week later the seller called that the stock is not available now for the choice of color i had made in the order. I contacted the customer support at this point to cancel the order as the online cancellation was not available.

I was promised that they will work with the seller and ensure the product is delivered by 8th oct and i need not cancel the order at that time.

On 8th of oct when i tracked the order online and still did not see any change on order status, i contacted flipkart to know why. At this point the flipkart associate said he would need 2 more days to see what went wrong and get back to me with updates. I declined the offer to wait any longer for the order to be processed and wanted to initiate cancellation of the order.

The associate says i cannot cancel the order for this category once placed but also declined to ensure my order will be fulfilled. He was only concerned to close the call saying i have top be patient for 2 days until his team gets back on the escalation raised at this point.

When i tried talking to their escalations team, they to denied the option of cancellation of the order.

Now the wait is getting longer with no contact from flipkart after the promised timeline has lapsed to resolve the issue.

I went public on the fraud by flipkart on social media to push them to act on this on priority but in vain and the only message i keep getting is "@flipkartsupport oct 9
We'll be contacting you soon to address your concern. Request your patience."
This is the same message through various mediums they have responded than resolving my issue.

Mai 7/10/2017 ko complaint kiya tha replacement id bhi mili, but aaj 11 october ho gya na koi msg na koi update...
Kitni bad service hai flipkart ki aaj pta chla..
Ab kbhi bhi flipkart se kuch bhi purchase nhi karunga i sure...

Hi concern,

My faulty tv return approved by flipcart but replacement is pending from last 15 days.
Flipcart technician opened a pack and observed that tv screen is damaged so he took snapshots of device and went.
Post that there is no progress/update on product pick up from flipcart and new product shipment.

Every time whenever i call to flipcart for status enquiry team is giving longer timelines for updates.

Mera oder tha bahut Sara abhi kal hi 6100 ka parsal liya hu aur 1700 aur parsal aaya h usko wm ko bola resudual kar do bol ke to bolta h pravin sir bolte h bol ke rambanvas wm ratanpur hud

Order id
Od[protected]
Not good, worst and worst service, i have ordered redmi mobile in big billon day, instead of seeing same offer in amazon, i ordered on 6th, now its 11th oct, product not received, 9th excepted delivery, now its showing 17th, two times mis route happened, i am staying in bangalore, in bangalore if you are unable to deliver as excepted, than how other can except your delivery promises, its worst service,

Hi team,

I am raising this concern because flipkart service is becoming worst day by day. Back to back i had 3 bad experience. First thing is product will get delivered in 7 to 8 days most of the time. 2nd thing is most of the time getting damaged or wrong products. Don't have time to explain history about past orders so let me share ongoing experience.

I ordered sneaker on 2nd october. I got my order on 10th. Product is wrong. I have requested to exchange but now i will get new one on 19th oct as per the status. I ordered that on 2nd because i am leaving bangalore on 12th. Now 10 days simply gone i don't have my sneaker. I called support team, spoke to sachin. I requested him to check and get that product delivered by tomorrow morning if possible. For that his answer was like robot. There was no sympathy at all. He was bit irritating.

If i will get correct product delivered by tomorrow it will be great. Hopping for the best but done with flipkart now.

Hi...
This is to inform you that 27-9-17 i have purchased hp laptop orders no. Od[protected]. At the time of purchasing flipkart has mentioned that the product will include windows 10 but after receipt of product the same is not available in laptop. I had word with flipkart customer care they have told me to visit hp center for updation, because i have not received product activation keys from hp or from flipkart to activate the windows 10. I have visited hp care center on[protected] they have informed me that they will not provide windows 10 inbuilt for the product which i have purchased from flipkart. They have told to speck with microsoft people to activate the windows 10. There is in build trial office provided by windows 10 the same is also not working.
I just want to say i want window 10 inbuilt hp laptop from flipkart or refund of my payment.

I had placed the order on 25 september... Money paid already... Till now not yet delivered... No information... No news... Cannot even track the order... More than 15 days is too large a time for anything to be delivered in india even remotest area... Then for it to be delivered in major city... Without any reason is really poor management by flipkart... Expect a delivery at the earliest

Dear sir/madam,

Greetings of the day!

I have purchased - furniturekraft metal wooden arm sofa with light
Brown mattress metal 3 + 1 + 1 black sofa set on 31st may 2017 and the package was delivered during july 2017 at my residence. During installation by their approved engineer (From jeeves) it was learnt that 6 legs out of 8 legs of both single seater sofa were not available in the package. I have complained to flipkart customer care and requested for providing the missing part or replace the sofa or return it with refund. On 12th july 2017. No action was taken by the flipkar for almost 1 month in spite of my weekly repeated emails on this. Neither they provided missing parts, neither they replaced or accepted the return. Then later in after 3 weeks they sent engineer at my home to inspect the package. After almost complaining for 2 continuous months they have accepted the return on 2nd aug 2014 and promised to refund the amount in 8 working days.

It is now more than 2 months since then but no refund is received. I have been writing complaints to them every week and they promised again and again for the refund will be done in next 8 business days. Everytime i write written complaint for refund, they will again promise to give 8 business days for refund. Now it is more than 2 months but their 8 business days never get completed.

Sir/madam, due to this there is so much of tension in my family. Everyday my wife fights with me for this as this non functional sofa set is occupying my entire living room. For pickup also they always say it will be done by next 3 days. They are saying this for the past 3 months since i started complaining way back from 12th july onwards. We are not even able to buy other sofa set because there is no space left to accomodate in my living room.

I and my family is so much frustrated due to this and there is grave tension that is building up at my home. Family members think that i am not making any efforts to return the sofa. I am writing to you anticipating you can escalate my problem to appropriate forum/authority for speedy resolution. I am giving the details of the item that i am talking about below:

Item: furniturekraft metal wooden arm sofa with light brown mattress metal 3 + 1 + 1 black sofa set foam fk/sf/8023 wrought iron fk/sf/8023/light brown mattress
Order id: od[protected]
Order date:[protected], 03:23 pm
Invoice no: dta/001
Invoice date:[protected], 06:15 pm

I have ordered a vivo 7 plus mobile on recent big billion day sale under no cost emi for, they have told me that for debit card they will charge extra amount for interest and for credit card they will not charge any extra amount. So i choose credit card (Sbi bank) option to pay. After the product is delivered i got a message from flipkart saying that "flipkart inter has been converted to 12 emis at 14% reducing rate of interest". This is not fair i totally got frustrated on seeing such message from flipkart. And i have lodge the complaint in flipkart (In[protected] but still i have not get any resolution.
So, kindly consider my complaint and do the needful for me.

Thanks
Rajneesh vashistha
Mob.[protected]

This is to inform you that i had ordered a bicycle hercules topgear 18 speed 26 t 18 speed road cycle from your trusted site on 23.09.2017 but still not received bicycle yet from you but its showing delivered on date 05.10.2017 at 07:51 pm so what is the reality behind this? I logged complaint twice in customer support of flipkart, firslty they given me date of 08.10.2017 and after this they given me another date of 11.10.2017. But still no action has been taken or most surprising they didt making me call related to this issue.
I think its my fault that i have paid online payment through my credit card because this kind of behavior was not accepted from trusted site.
Company intended to defraud me. If not then why company unable to tell me real position of product. If i didt received then to whom my product was delivered if not delivered then why they are not unable to give me correct information and why this much time is consumed?
If company not provide relevant information or my money back i'll surely loge f. I. R and sue to court on 12.10.2017
Take a relevant action against this concern as soon as possible because i wait a lot.

Suresh chandra srivastava
24 central jail colony izzatnagar, near izzatnagar railway station bareilly - 243122, uttar pradesh
Phone [protected], [protected]
Order id
Od[protected] item)
Order date
Sat, sep 23rd '17 5:10 pm
Total amount
₹8, 999 through credit card

I have ordered eluga ray 700 and i got the msg for delivery on 11 oct 2017 but i haven't got my product so far... I had to go out of station but suddenly when i talked to customer care they told me my order cancelled at anand vihar... They told me that it is due to bulk order but the fact is i didnot order fr any product within 2-4 months they are lying... It is second time when i didnt get my order without getting any information or msg from their end...

By mistake i m giving my account detail incorrect on flipkart so how can i get my refund from flipkart
Request for refund
Date of incident 3rd oct 2017
Tracking id fmpr[protected] from flipkart
Brand name ansh fashion wear
I was give us account detail[protected] but im forget two digit from my account number my currect account number is [protected]

Dear Sir,

We received wrong product Order ID Order ID OD[protected].
We received a different product dirty and damage.

One person come to my home to received back but he refuse I don't know why.

Regards
Ravinder Kumar

Hi team,
I received i faulty lenovo ip 320 laptop and i have also requested for the replacement.

The flipkart customer care team updated me that the technician will visit at my place on 5 oct 17 before 9:30 pm.

After the date passed, they convey a message again that the product will be delivered by 9 oct 17. But the worst thing is it never happened.

After date passed i received a message again that the technician will visit on 10 oct 17.

Date passed away again.

I will surely go to court as i am not able to understand why fake promises have been done?

Resolve my issue asap, as i suffered much with it. I can't handle it anymore.

With regards,
Rahul yadav
[protected]