Flipkart Complaints & Reviews

I order a moto c plus through flipkart and yesterday is last day of delivery but they not delivered it to me and today they misrouted it and not delivered yet my order no is od[protected] actually i booked phone on 7th october and dilevery date is 10th october but they extended it to 11th october and now they are telling that your phone delivery is impossible.

I bought laptop on 16 aug 2017..i can not able to charge my laptop..
I want replacement
order id OD[protected]
Lenovo Ideapad Core i3 6th Gen - (4 GB/1 TB HDD/Windows 10) 310 Laptop

I have returned a product on 3rd october but the refund for the item has not been recieved till date inspite of number of mails and calls to the customer care, moreover the customer care has been sending the same autogenerated mails repeatedly without trying to communicate really. Flipkart customer have been so negligent in sorting out the problem and have created lot of disappointment in the mind. Flipkart online sites and links that are sent to my mail are not at all working and very worstly organized.

Dear sir/mam,
I had purchased mitashi led tv from flipcart on 20th sep but i got damaged product. Technician came to my home for instalation on 4th oct then i requested for replacement 4th oct but still my request is pending.
I also called on flipcart customer care number 5 to 6 times but i did not get any satisfactory answer from their side.
Order id od[protected]

Help me to activate my Flipkart account
I think Flipkart has suspended it or deactivated it but i dont done any mistakes with my id
Help to resolve this problem.
My email and mobile number which linked with my account are
Email [protected]@gmail.com
Fone no. [protected]
Pls check the mistake and help me to connect with you Flipkart
Thank you Flipkart

I ordered panasonic p55max mobile phone in flipkart sale on 26 september 2017. It's touchscreen was not working so i filed a return request with flipkart. They sent a technician to check the claim which was proven correct and he reports for return.
The delivery boy refused to handover the new piece on 7 october citing complaint tech report mismatch.
Then after repeated calls to flipkart customer care, i received nothing but we will call. No communication from flipkart after 5 days. Now they have even erased all my previous orders record on my flipkart online account. This when my complaint is not resolved yet. I have following complaints against flipkart:
1. This is malicious intent by flipkart who doesn't want to replace my faulty phone.
2. They mention return policy, not replacement policy. But they only replace the product, don't return it. I wanted to buy a new brand, but they don't allow it. This is cheating.
3. Flipkart sends email ads, which can't be unsubscribed as the webpage is faulty. So it keeps sending unwanted emails. This is flouting the govt norms.

I want my whole money back with interest from flipkart for wasting my time and energy. Also please take strict action against them so that they won't cheat other consumers in future.

Respected sir,

Tracking id fmpp[protected]

Today is 20 th day but still i don't know what is the region why they return or rejected my order of my still i have not got any proper region when i called flipkart service center they said sir plz wait 24 hours we will delivered your products but i think 20 day passed but till i don't get reply.

When that my order arrived in ahmedabad on that time they did not delivered that delivery boy came at my home they did't given any proper resion they return from my house. When i have called call local ekart local authority they said me if you want your product then you will have to come in our office. Otherwise we will return that project after that i show online deliver status they rejected my order without any region.

Daily i have send mail & call to flipkart and ekart authority they haven't given reply.

Thanks
Prince
[protected]

I had returned moto e4 device on 7th september 2017. But still haven't received my refund of rupees 7499. Called flipkart service centre many a times. Got n number of excuses. It's been more than month but my money is still not returned. They have already taken my bank account details as well but still nothing is happening. They only give me next date. Please help.

Need action
Product :- moto e4 plus [ OD[protected] ]
Amount :- 9499/-
Product pickup date 27 September
Still no refund or replacement Given..
Please refund my full amount to my bank account...
Thank you,
Kindly revert me to the registered mail adress only...
That is :- [protected]@gmail.com

Please let me know address of your trimurti nagar hub as i will be not able to collect the delivery on expected date, so i need to collect it by myself today itself. Also tracking shows that the delivery is dispatched and received at trimurti nagar hub, so please provide me their contact details. Please let me know if you need my courier number or anything to track my order.

I order a product and paid 772rs via debit card. But after cancellation of the product they did not refund my whole amount to bank and hold 155rs in their account, stating it as cash back.
I simply want to know if i paid 772rs during purchase by bank account, i should get back my whole amount in my bank after cancellation. Not half of it.
This is a cheating practice by flipkart to hold some amont in their account stating it as cash back. Which cannot be transferred to bank account.

Ordered a bed from flipkart.
I scheduled the delivery on 7th oct saturday instead of 3rd october which was originally planned.
Haven't received the delivery by 12th october. Called flipkart customer care 5-6 times but they don't have any idea about the delivery.
Flipkart customer service representatives are procrastinating the date of response by one day everytime on calling them.
This is causing lot of inconvenience and stress.
Not sure if i will be using flipkart again for any online purchase.
Order id - od[protected]
Seller omnitechretail

I have purchased ambrane p1133, 12500 mah recieved on 27 the oct 2017. But the product is defective and not working. I have tried to return in filpkart but it is not accepting. They have deleted my order form their site and showing that you are not the certifite coustmer. Kindly do the needful as soon as possible.

With regards
Dr. Sonal bharti
Email id: [protected]@gmail.com

I ordered the micromax lcd tv 42 inch, it was delivered very quickly. The box was shabby looked like it was opened before and old. They showed me tv it has spots on the backside of the tv. Looked like the tv is old/ and efurbished. They said it was due to transportation and if any problem occurs, they will take back. The engineer cam and switched on it. However, later i realise the dates and another setting not done. I firmly believe that tv is refurbished and used before. Kindly change at the earliest. I am totally disappointed.

Regards

Sushant ghosh
Id od[protected]

I bought moto e4 plus form flipkart on 29 september, i am now having the problem with internet connection. The mobile data connection is too slow on this phone
I checked my sim card with other phones too, but they work fine. I have problem only on moto e4 plus. The data speed is too low. I cant even run speed test because data data speed is that slow
I would like to exchange my phone with the same moto e4 plus

I had ordered for hp pavilion laptop. It is not working as it should be. I had requested for a replacement for the same. But there is no step taken by flipkart to replace my order. They have said there will be technical visit before replacement. The price of the laptop is 48 thousand. Is it a joke or what? I have paid that much money and flipkart give a damn for their regular customer like me. Till now there is no adequate steps taken by flipkart to solve this problem.. Its been a week since i requested for replacement.

Dear flipkart customer care team,
This email is in regards to an issuance of a mobile phone purchased through you.
I ordered a htc company mobile phone on 07th of september 2017 with model “htc desire 728 dual sim (Lte + lte) white luxury, 16gb and the phone were delivered on 07th of october 2017.
The phone that you have delivered has different model “htc desire 728 dual sim (Lte +gsm) white luxury” 16 gb not described by me above.
The phone has no physical damage however phone has software problem, phone keeps continue off itself and i on it again and again.
The phone you have delivered me has different model so why it should not be refund even phone has software problem gets off again and again itself and i am not concerned about the seller, i know you right and i paid to you so i am concerned about you.
I want you to get this phone replaced and arrange to deliver the phone i have ordered you, mentioned above within 3 working days.
I had a firm faith in flipkart but it is second time happened to me that you delivered me faulty product, i am wondering how can the company like flipkart make this mistake, was not it in your attention.

I am experiencing bad customer service.

Please get back to me via email.
Orangzebchoudhary.[protected]@gmail.com

I buy a product but this product not good condition and i will try many time to contact to flipcart agent but they are ignor me and not return my item and not refund my amount so kindly find my problem

Sir,
I am writing this complaint as a concerned citizen who got cheated by a fraudster and i do not want others to get cheated in the same way. On 10.10.2017, i received calls from mob. No. [protected] supposedly traced to madhya pradesh. The callers very efficiently took me into confidence through talks which proved they were bank officials of sbi bank head office as my sbi account needed re-issue of kyc, they had blocked my card & account, so they need to open the same through a complex process. I panicked & followed their method, in the process discovered i had lost
Dt. 10.10.17 rs. 19999 at othpg[protected] fx mart pvt. Ltd. Mumbai,

Fx mart pvt. Lt. Mumbai a gateway acquired by flipkart, to get money from customers. I had purchased nothing from the co. Nor was i liable to pay anything to them. I will be happy if this amount in reversed from the company. It looked as if the caller knew how much i had in my account i do not know how. Please take care of the same. I have also complained to bank.

Order id: od[protected]

I had ordered a mobile (Registered number: [protected]) (Moto g5 plus)
During the big billion day sale on exchange offer.

When the wish master had come for the delivery he rejected my replacement
Mobile on account of dis-colour of panel. On further discussion it was
Agreed with the head of wish master and the flipkart executive on call
(Recording can be checked) that i can get the reattempt delivery if i
Replace the panel. I had raised a reattempt request on the basis of this
Discussion.

Further i got the panel replaced on the next day from the motorola
Authorised dealer @ rs.2000/-.

However, now i've got an update that a refund has been initiated on the
Purchase and product has been returned.

Further, i've raised a complaint against the wish master - complaint number
- in[protected]

Also, i've had word with 2 of your senior associates for my concern. Also a
Promise was made for a call back from the manager of senior associates
Yesterday before 7 pm. A call was received from flipkart yesterday saying
That manager is busy at around 6.45 pm and will call you in 15-20 minutes
However there was no call after that.

Further, i called today twice for inquiring about the managers call. On the
First attempt, i call was put on hold for 22 minutes and then disconnected
Without any word. On 2nd call, the person concerned, said the executives
Are very busy.

I am seeking a compensation for my loss or get the original product
Delivered.
Further i was given assurance by flipkart twice in mail that my amount will be refunded however i've not got the refund yet.

The product i had was given was fully intact and working and the wish master had verified the product properly before taking it and subsequently approved the product without any concern

As i was assured for the refund and only thats the reason i had ordered the product again as suggested by the flipkart executive hence i request for the refund at the earliest.

Attached are the images of assurance given by flipkart of refund for rs. 3, 290/- twice and also apologising for delay in the refund process. However only assurance was given but no refund was given.