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Flipkart Complaints & Reviews

2.8
Updated: Dec 26, 2025
Complaints 47114
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Flipkart reviews & complaints page 1723

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A
Akshatgupta1230
from Jamshedpur, Jharkhand
Oct 7, 2017
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Address: Pathankot, Punjab
Website: [email protected]

I want to return my grill sandwich maker the last four digits of product are 6000.I ordered the product as per the picture shown but what i recieve is a small size so i want money to be refunded or a large size of same product in change.
Kindly Reply ASAP
Regards:Akshat Gupta([protected])
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    A
    Ankit Shukla
    from Jammu, Jammu and Kashmir
    Oct 7, 2017
    Resolved
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    Resolved

    I have orderd mi max 2 mobile which had some defects i have return the samen and the product which i have received as a replacement has same manufacturing issues and now when i asked customer service executives for my refund they refused to do so citing policy issues. I have paid the money for the genuine product not a defective product and i don't want to go to the service center for the product purchased from a reputed online platform just because of a policy, so kindly assist me in getting my refund as soon as possible. Hoping for your positive reply.
    +1 photos
    Nov 26, 2017
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Oct 08, 2017
    Flipkart Customer Care's response
    We will revert on this.
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      Y
      Yeshwanth Nandan
      from Bengaluru, Karnataka
      Oct 7, 2017
      Resolved
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      Resolved

      Address: Bangalore, Karnataka

      I have ordered two items from flipkart with order id od[protected] for which i made online payment and then on delivery executive took money from my sibling by mentioning it as cod when i contacted customer care they told my money will be refunded in 24 hours it’s been two weeks and every day customer care executives seek 24 hours time to refund, 2 nd order id of samsung s8+ od[protected] is supposed to be delivered on 7th october but now customer care guys are mentioning that it will be delivered by 11 th even tough the product has reached bangalore.. Even after worst experiences before with flipkart and good experience with amazon i ordered in flipkart by thinking that it would have improved it’s mistake to think that dog tail can be straightened now i regret ordering from flipkart i will never choose flipkart again even if it’s indian company
      Nov 21, 2017
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Oct 08, 2017
      Flipkart Customer Care's response
      We will revert on this.
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        M
        Manjunatha PS
        from Bengaluru, Karnataka
        Oct 7, 2017
        Resolved
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        Address: Ramanagara, Karnataka
        Website: [email protected]

        I have book ifb washing machine 7kg, last month september 22 but this month 5th october ur customer care side told know to day delivery tomorrow delivery totally i am waiting 15 days but product not delivered... I think product amount 30999rs, i think flipcart cart earn in another side interest rate given in money... So 6th cancel my order but amount not refund any flipcart side no response my amount refund status... Totally fake flipcart delivered services
        +1 photos
        Dec 4, 2017
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Oct 23, 2017
        Flipkart Customer Care's response
        We will revert on customer complaint.
        Verified Support
        Nov 02, 2017
        Flipkart Customer Care's response
        We had interacted with the customer informed that the refund for your product was completed on 10 October and should have been credited to your account/ wallet by now.
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          A
          Anup2000
          from Chennai, Tamil Nadu
          Oct 7, 2017
          Resolved
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          Resolved

          Address: Chennai, Tamil Nadu

          Hi.. I ordered air-conditioning through flip kart and paid while ordering and it was showing that it will be delivered on 26th.
          Then on 26th evening i got a sms saying its delivered where as it was not so i called up flipkart coustmer care and narrated the entire story to which i was told to wait till 30th nothing happened on 30th then i was told next 24hours then again next 24hours then again next 24 hours and now it's 7 september still no update.

          Pl advise my mobile no is [protected].
          Nov 20, 2017
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Oct 07, 2017
          Updated by Anup2000
          They replied back saying that they will share DRS COPY BUT NOTHING AS OF NOW.Also they don't even bother replying my emails.
          Oct 07, 2017
          Updated by Anup2000
          Just now got a call from [protected] saying he is calling from Flipkart and was asking the details about the card from which the product was ordered so that the refund can be processed...I don't trust they should have the details isn't it.???? I suspect something fishy ...guys b care full
          Verified Support
          Oct 08, 2017
          Flipkart Customer Care's response
          We will revert on this.
          Verified Support
          Oct 20, 2017
          Flipkart Customer Care's response
          Interacted with the customer provided the solution closing the issue
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            V
            vasava vidur
            from Ahmedabad, Gujarat
            Oct 7, 2017
            Resolved
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            Resolved

            Address: Anand, Gujarat, 388450
            Website: [email protected]

            I ordered lg 43 led tv on 21 sep 2017 oder id od[protected]. Flipkart give me delivery date 27 sep 2017 but i received it on 1 oct 2017 almost four days delay. Instalation and demo person came on 3 oct 2017. He open the box and confirm that lg led tv was broken arrived, he also said that he not take any responsibility for this matter. This matter of flipkart and customer that time i feel very bad why i ordered to flipkart for the tv. Then i call the flipkart care she said that over technical person will visit till 6 oct 2017 he will decide to replace the tv. Today 7 oct but nobody call me for this issue.
            +1 photos
            Nov 9, 2017
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Oct 08, 2017
            Flipkart Customer Care's response
            We will revert on this.
            Verified Support
            Oct 09, 2017
            Flipkart Customer Care's response
            We have interacted with the customer, apologized for the issue, as per customers issue, we have approved the replacement request and informed the promised timeline also. Hence closing the case.
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              M
              Mohit Shivhare
              from Delhi, Delhi
              Oct 7, 2017
              Resolved
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              Resolved

              Address: Bangalore Urban, Karnataka, 110016
              Website: www.flipkart.com/lenovo-k8-plus-venom-black-32-gb/p/itmex9kpgkxmgpzc?pid=MOBEWN63JHHEXPTD&srno=b

              Dear sir,

              I want to register my complain against flipkart.

              I buy a phone that was delivered late by one day on 30 sep 2017. This phone was faulty. After technician visit it was replaced on 4th oct 2017 that is also faulty. I contacted customer care but company is not ready to approve replacement /refund against faulty product.

              They are saying that as per company policy, second time you have to visit lenovo service center directly.

              I purchased this phone flipkart andriod app on which policy says that technician will visit and if issue doesn't resolve then replace/refund will be given within 10 days validity.

              When i checked carefully then noticed that on andriod app policy is showing different and in website desktop version policy is showing different. There is big loop hole with policy in flipkart.

              I purchased it using flipkart andriod app and i followed the policy from andriod app. But they are telling another policy now. I have attached policy screenshots that i can see on andriod app. My andriod app is updated with latest version also.

              This is second time i'm facing issue. With lenovo k8 plus many users facing screen blinking issue in dim light. Now it has been a known hardware issue with this cellphone still flipkart is selling this phone and not helping customer.
              My major concern is is with replacement/return policy on flipkart andriod app. I purchased this phone from andriod app so my phone should be replaced or refund the amount according to that only.
              Flipkart executives has wasted my valuable time and saying that my concern is correct but they can't help. It not in their hand.
              Kindly help to get refund from flipkart with penalty. I would also like to send notice to flikart to keep same policy information on all public platforms.
              With respect,
              Mohit shivhare
              +91 [protected]
              +8 photos
              Dec 4, 2017
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Oct 07, 2017
              Updated by Mohit Shivhare
              My Issue not resolved but on portal its automatically show problem resolved.
              Very much unhappy.
              Verified Support
              Oct 23, 2017
              Flipkart Customer Care's response
              We will revert on customer complaint.
              Verified Support
              Oct 31, 2017
              Flipkart Customer Care's response
              We have interacted with the customer, apologized for the issue, as per customer request we have provided the replacement, If customer faces any issue with the replacement he will have to visit the Service center. Service center details provided.
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                A
                akshaymyself
                from Delhi, Delhi
                Oct 7, 2017
                Resolved
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                Resolved

                Address: Ghaziabad, Uttar Pradesh, 201001
                Website: www.flipcart.com

                Sir i ordered 3 product from flipcart on 21st september 2017 order id
                Od[protected] items) and only one item is delivered now it is 7th oct 2017 my other two product are not delivered yet after 17 days long wait i am registering complain here, i have talked with them many time but it always more wait, i want a compensation of 1000rs from flipcart regarding this order, i have paid the amount vie debit card
                +1 photos
                Nov 23, 2017
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Oct 08, 2017
                Flipkart Customer Care's response
                We will revert on this.
                Verified Support
                Oct 10, 2017
                Flipkart Customer Care's response
                The customer complaint about the order cancellation. We had interacted with the customer and explained about the cancellation. Hence closing the complaint from our end.
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                  D
                  Dron Garg
                  from Bengaluru, Karnataka
                  Oct 6, 2017
                  Resolved
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                  Resolved

                  Address: 560043
                  Website: flipkart

                  I dont want to listen anything just return money which is actual cost of fridge according to 7999 as soon as possible. You guies are simply making me fool i am waiting from 15 days and still you are delaying you just do one thing you just return 7999 and i will order it.
                  You guies already kniw that if i would have paid 7999 then that fridge will get deliver in 2 days. If you guies doesnt deliver fridge by noon of 7 oct 2017 or 7999 i will report to consumer court as you guies are using my money from 15 days and now expecting from me to cancel the order after 15 days and then place the same order with extra cost of 7999.
                  Its a warning to flipkart either deliver fridge by noon of 7 oct or refund of 7999 to be initiated by flipkart or else i will report to consumer court
                  +1 photos
                  Nov 16, 2017
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Oct 08, 2017
                  Flipkart Customer Care's response
                  We will revert on this.
                  Verified Support
                  Oct 09, 2017
                  Flipkart Customer Care's response
                  We have interacted with the customer, product got delivered, but as the lock system of the refrigerator is not working return created, informed the TAT for tech visit, hence closing the case.
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                    S
                    Sidhu
                    from Pathankot, Punjab
                    Oct 6, 2017
                    Resolved
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                    Resolved

                    Address: Ludhiana, Punjab, 141001

                    I have ordered a asus mobile phone through order id od[protected] on sep 21st '17. I am facing a problem on this phone (Not able to hear during a phone call) from the first day of my purchase and send many reminders regarding the problems faced. I have received only one call from flipkart customer representative who denied any return or exchange policy in electronic items in any case and gave the reason that there are always differences in quality of product depending upon the price. The issue i am facing now is not related to product quality, rather it is due to some manufacturing defect because i am not able to use even the basic features of this mobile phone. As i have bought this product from flipkart it is the whole responsibility of the company to deal with this situation and provide me with a return and refund.

                    I have noted down imei number ([protected], [protected]) and send them many emails through their website messanger but they have only put in the issue in process or resolved repeadly without actually resolving the same.

                    As per the talk with representative regarding the problem faced on asus mobile phone through order id od[protected], i want to inform that their representative engineer visited at my place at ludhiana to inspect my phone. On his on-site inspection, he used the phone once and
                    Told me to update software again. As i have updated the phone twice and not able to use the phone, i am not satisfied with his inspection visit and
                    Services. Being working as a surgeon in dmc hospital, ludhiana i do not have any free time dealing with this issue anymore and even this problem is a
                    Risk for human life during emergency calls to me from the hospital. I am now forced to file a complaint in consumer court for a full refund with additional compensation due to negligence of this company.
                    Nov 23, 2017
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Oct 23, 2017
                    Flipkart Customer Care's response
                    We will revert on customer complaint.
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                      M
                      Mohit Shivhare
                      from Delhi, Delhi
                      Oct 6, 2017
                      Resolved
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                      Resolved

                      Address: Bangalore Urban, Karnataka, 110016
                      Website: www.flipkart.com

                      Dear sir,

                      I want to register my complain against flipkart.

                      I buy a phone that was delivered late by one day on 30 sep 2017. This phone was faulty. After technician visit it was replaced on 4th oct 2017 that is also faulty. I contacted customer care but company is not ready to approve replacement /refund against faulty product.

                      They are saying that as per company policy, second time you have to visit lenovo service center directly.

                      I purchased this phone flipkart andriod app on which policy says that technician will visit and if issue doesn't resolve then replace/refund will be given within 10 days validity.

                      When i checked carefully then noticed that on andriod app policy is showing different and in website desktop version policy is showing different. There is big loop hole with policy in flipkart.

                      I purchased it using flipkart andriod app and i followed the policy from andriod app. But they are telling another policy now. I have attached policy screenshots that i can see on andriod app. My andriod app is updated with latest version also.

                      This is second time i'm facing issue. With lenovo k8 plus many users facing screen blinking issue in dim light. Now it has been a known hardware issue with this cellphone still flipkart is selling this phone and not helping customer.

                      My major concern is is with replacement/return policy on flipkart andriod app. I purchased this phone from andriod app so my phone should be replaced or refund the amount according to that only.

                      Flipkart executives has wasted my valuable time and saying that my concern is correct but they can't help. It not in their hand.

                      Kindly help to get refund from flipkart with penalty. I would also like to send notice to flikart to keep same policy information on all public platforms.

                      With respect,
                      Mohit shivhare
                      +91 [protected]
                      +8 photos
                      Nov 24, 2017
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Oct 07, 2017
                      Updated by Mohit Shivhare
                      My complaint is not resolved yet. I am unable to change its status unresolved.
                      Verified Support
                      Oct 23, 2017
                      Flipkart Customer Care's response
                      We will revert on customer complaint.
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                        D
                        Dinesh Raturi
                        from Chennai, Tamil Nadu
                        Oct 6, 2017
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                        Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

                        Hello i have ordered moto colus for my parents on dasherra and i have got mobile on time but it was defective now they replace the product and it again comes faulty.
                        Now they r saying we cant refund or replace goto service centre.
                        How can i repair my new phone on very first day.
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                          D
                          Deepak dd 03
                          from Mayiladuthurai, Tamil Nadu
                          Oct 6, 2017
                          Resolved
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                          Resolved

                          Address: Erode, Tamil Nadu, 638009

                          I have ordered whirlpool 190l single door direct cool refrigerator on september 20th and the promised date was on september 24th but delayed to deliver on september 28th but the product was not delivered to me and i have requesting the flipkart by calling them daily but they are not cancelling it and i have paid 10349rs. My amount was not refunded i have been struggling a lot for more than 10days but they are not giving proper response to me they are telling me to wait 24hrs for more than 3 times. Please give me solution
                          Dec 13, 2017
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Oct 23, 2017
                          Flipkart Customer Care's response
                          We will revert on customer complaint.
                          Verified Support
                          Oct 31, 2017
                          Flipkart Customer Care's response
                          Interacted with the customer issue resolved refund completed
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                            J
                            Jay Pee Printers (Anuj Verma)
                            Oct 6, 2017
                            Resolved
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                            Resolved

                            Address: 110032

                            Hi,
                            My name is atul verma & my registered mobile is [protected]. I have ordered a mobile phone (Htc desire 626g +) order id[protected]. And on[protected] i received courier and found defective & wrong product. I made a return request in same day in flipkart. But they no picked till date. Customer care executed not responding. Said lie to me.
                            Dec 2, 2017
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Oct 23, 2017
                            Flipkart Customer Care's response
                            We will revert on customer complaint.
                            Verified Support
                            Oct 31, 2017
                            Flipkart Customer Care's response
                            issue resolved customer received refund closing the issue
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                              N
                              Nilesh Abichandani
                              from Mumbai, Maharashtra
                              Oct 6, 2017
                              Resolved
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                              Resolved

                              Address: Thane, Maharashtra, 421204

                              I am totally disappointed with flipkart this time inspite being a loyal customer to it since years. Flipkart has no value for customer service. I had ordered a handset model oppo f3 (Black 64gb) in exchange for my old handset oppo f1 during big billion day sale. Order id: od[protected]. The delivery boy checked my present handset by removing the back cover and tempered glass which he said was totally fine. Then he handed over oppo f3 (Black 64gb) to me and confirmed the delivery as well. I even asked him whether i should wipe out all the data of my previous handset, he said yes and i did that. After wiping out the data he again checked my handset which was not proper on his part once the data has been erased. Again he affirmed that the handset was proper. As i was about to leave with the new handset he passed on my previous handset to other delivery boy who again rechecked it and said there was a watermark on my screen which i had never seen in my handset. They rejected the delivery at once. That day itself i raised a complaint in flipkart (In[protected] attended by mr. Lokesh sharma) which is not yet resolved till day. I want my mobile to be replaced or get it repaired because the watermark was caused due to their negligence. Because of this non ethical service on your part i might not be a loyal customer to you anymore.
                              I want my matter to be solved as soon as possible
                              Comment on this ceo. You can reach me at nilu. [protected]@gmail.com.
                              Nov 23, 2017
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Oct 10, 2017
                              Updated by Nilesh Abichandani
                              Still no one contacted.
                              Verified Support
                              Oct 23, 2017
                              Flipkart Customer Care's response
                              We will revert on customer complaint.
                              Nov 03, 2017
                              Updated by Nilesh Abichandani
                              NOT ABLE TO RESOLVE MY REQUEST AND ACCORDING TO FLIPKART THE CUSTOMERS ARE LIERS AND THE WISH MASTER OF FLIPKART ARE THE PERSON WHO SPEAK TRUTH...

                              THANKS FLIPKART FOR SHOWING A NEGATIVE RESPONSE AND NO SOLUTION TO IT
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                                S
                                Shivy1106
                                from Dimapur, Assam
                                Oct 6, 2017
                                Resolved
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                                Resolved

                                It continuously gives a beep sound interrupting songs from the first day i bought it and the sound and bass is not so good as mentioned. Also the backup of the speaker is very bad... It takes half an hour to charge completely and gets discharged in approx 1 hour... So what's the use of buying such speaker and also flipkart app is not allowing for refund... Just giving replacement. So what's the use of this speaker if i get same problems again... Also i have seen many complaints regarding this product. Order id-od[protected]
                                Dec 5, 2017
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Oct 23, 2017
                                Flipkart Customer Care's response
                                We will revert on customer complaint.
                                Verified Support
                                Oct 31, 2017
                                Flipkart Customer Care's response
                                Interacted with the customer refund offered closing the issue
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                                  M
                                  mith_mampu
                                  Oct 6, 2017
                                  Resolved
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                                  Resolved

                                  Address: Gurgaon, Haryana, 700075
                                  Website: www.flipkart.com

                                  I ordered a 5 seater modular sofa with 48000 rupees from flipkart on 9th august 2017 and it was delivered to me on 30 august. After receiving it i see that the product is fully a crap and not worth of 48000 rupees. Its made of such bad things that its just not a good item. If i sell it in market i will not get even 5k. So i placed return request on 7th september. They send a technician to my house on 8th september and after inspecting the person who visited, he approved the return and refund and he submitted the documents to flipkart. Then i called to flipkart about the pickup date. Flipkart confirmed that on 23rd september, it will be picked up. I called several times on 23rd and 24th. No one came to my house to pick it up. Then flipkart said tech visit will again happen on 28th. Then no one came... Again they confrmed that seller rejected the return. Then i called again to flipkart and they said since seller rejected this, flipkart has to take care fo the return. They placed several tickets for me but they are just telling now refund is not possible and only they can do replacement. What will i do with a replacement if the product is crap. If they cant do the refund they why it was approved at the first place and pick up date and refund was confirmed on 23rd september. Please look into this... Flipkart is just stealing our money with such nasty policy...
                                  Dec 5, 2017
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Oct 23, 2017
                                  Flipkart Customer Care's response
                                  We will revert on customer complaint.
                                  Verified Support
                                  Oct 31, 2017
                                  Flipkart Customer Care's response
                                  issue resolved interacted with the customer refund initiated closing the issue
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                                    S
                                    sidhu11421
                                    from Hyderabad, Telangana
                                    Oct 6, 2017
                                    Resolved
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                                    Resolved

                                    Address: Bangalore, Karnataka, 533002
                                    Website: Flipkart

                                    Iam shiva prasad,
                                    i have ordered moto g5 plus and i got moto c4 plus with other person invoice not mine. so please kindly resolve my issue . from 10 days iam getting mails but no one is resolving .i called to customer care to they said they resolve .
                                    +2 photos
                                    Dec 15, 2017
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Nov 10, 2017
                                    Flipkart Customer Care's response
                                    We will revert on it.
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                                      R
                                      Ravi A Naidu
                                      from Mumbai, Maharashtra
                                      Oct 6, 2017
                                      Resolved
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                                      Resolved

                                      Address: 400068

                                      I purchased a led tv from flipkart on 3rd of october when i call for the installation they are saying tomorrow it will done everyday they are saying same thing i exchange my old tv to buy a new one now there is no option to watch tv because no installation done flipkart and they confirmed that it will happen before 5th october but still i am waiting for installation of tv
                                      I really done a wrong and it's my mistake that purchased from flipkart
                                      Thank you
                                      Dec 1, 2017
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Oct 06, 2017
                                      Updated by Ravi A Naidu
                                      There is no response from any senior staff and no response from email
                                      Just sending messages that it will done next day pathetic service horable
                                      Verified Support
                                      Oct 23, 2017
                                      Flipkart Customer Care's response
                                      We will revert on customer complaint.
                                      Verified Support
                                      Oct 31, 2017
                                      Flipkart Customer Care's response
                                      Interacted with the customer installation completed
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                                        sakwad
                                        Oct 6, 2017
                                        Resolved
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                                        Resolved

                                        Hello my email id is [protected]@gmail.com
                                        On big billion days i purchased iphone 7 by paying 18666 from egvs and around 19833 from sbi debit card but on next day my order got cancelled and flipkart gave me reason of cancellation that u r purchasing this phone for resell purpose... How crap okkk now we come to the main point on next day when i tried to open my account it shows login unsuccessful i contacted to customer care but they say reply on mail but whatever i writes they only sent me copy paste reply my question is only this how they takes someones hard earned money 18666rs is not a small amount... Its more than 15 days passed now and i m also fed up of copy paste reply i m also in touch of a consumer complaint firm and they suggested me to file a complaint in consumer court i m also thinking about this becoz 19000 is not a small amount which i forget
                                        +1 photos
                                        Oct 11, 2017
                                        Complaint marked as Resolved 
                                        i regularly complaint on Twitter and after a long discussion finally they refunded my 18666rs in my bank account
                                        Flipkart customer support has been notified about the posted complaint.
                                        Verified Support
                                        Oct 23, 2017
                                        Flipkart Customer Care's response
                                        We will revert on customer complaint.
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