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Flipkart Complaints & Reviews

2.8
Updated: Dec 9, 2025
Complaints 47068
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Flipkart reviews & complaints page 1719

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P
Pritam Singhaniya
from Hyderabad, Telangana
Oct 7, 2017
Resolved
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Resolved

Address: Hyderabad, Andhra Pradesh, 500090
Website: www.flipkart.com

Dear flipkart buyers, please take utmost care while doing any transaction. There website gets hanged or gets very slow and in the meantime in backend your a/c will gets debited. No order number gets generated and buyer will think the transaction is not successful.in this way if you'll try multiple times, multiple times your a/c will get debited without any notification/email/sms. Later on they will deliver the same product multiple times then you'll come to know what happened with you and you've been cheated. When you'll call to customer care they'll deny saying order no. Is generated and it cannot be returned.

This type of problem happens in normal as well as during festival season offer. I'll discourage every buyers and be careful. Its better opt amazon for buying. Also they deliver cheap quality product. Flipkart is not trust-worthy anymore. They're taking undue advantage of their customer base.

I've ordered one piece "lenovo hw01 plus smart band with pai". Due to this error 3 order has been generated without my knowledge and they delivered and my a/c gets debited without any notification/email/sms. Order no. - od[protected], od[protected] & od[protected].

Once again i would like user to take care. Save your hard earned money from this cheaters.

+ 91 [protected]
+1 photos
Dec 4, 2017
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Oct 23, 2017
Flipkart Customer Care's response
We will revert on customer complaint.
Verified Support
Nov 02, 2017
Flipkart Customer Care's response
We interacted with the customer and informed him that he placed the order and we delivered it and it not possible to take the return back as per the seller policy hence closing the complaint from our end.
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    Paresh m bhatt
    from Mumbai, Maharashtra
    Oct 7, 2017
    Resolved
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    Resolved

    Address: Thane, Maharashtra, 401107

    I m totally shocked as well known online selling portal service to costumers

    I have purchased chair by above mentioned order id delivery time showing 8 -10 days but delivered after 1 month

    After checking i knew that its damaged and same day i complained for return and replacement

    But after 1 month 1 person visited my place for installation even he dont know i have given replacement request

    Finally today one person called me today he is coming to replace my chair

    This is purely cheating to customer and no body responding properly
    I am also going to register complain at consumer court
    Nov 21, 2017
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Oct 08, 2017
    Flipkart Customer Care's response
    We will revert on this.
    Verified Support
    Oct 17, 2017
    Flipkart Customer Care's response
    Interacted with the customer conveyed the apology refunded the part damage amount closing the issue
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      S
      sri25may
      from Chennai, Tamil Nadu
      Oct 7, 2017
      Resolved
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      Address: Chennai, Tamil Nadu, 600096
      Website: www.flipkart.com

      Dear team,

      New order id; od[protected]
      Old order id: od[protected]

      As per the previous discussion with flipkart consultant, he has promised that after 10 days replacement police the balance amount of rs. 2880/- will be credited to my flipkart wallet for the new order. I also sent reply to the mail which i receive after the discussion but delivery failed. This is ridiculous.

      Kindly check and credit the amount of rs. 2880/- to my flipkart wallet account. Please find the attached pic for your kind reference and action.

      Thank you for your support in advance. Looking forward to your response.

      Best regards,
      Srivathsan j
      +1 photos
      Nov 10, 2017
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Oct 08, 2017
      Flipkart Customer Care's response
      We will revert on this.
      Oct 11, 2017
      Updated by sri25may
      Dear Team,

      Still waiting for your response.

      Regards,
      Srivathsan J
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        S
        Saurabh Sundaram
        from Palwal, Haryana
        Oct 7, 2017
        Resolved
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        Resolved

        I ordered moto z play mobile. And i am not satisfy with this product. And i applied for return policy. Then i received a msg that they will contact up to 18th oct but for return the product i applied on 7th oct. They are taking to much time. This is to disgusting service of flipkart. Now i have to wait for the more than 10 days.
        Even though amazon and paytm they are giving better service than flipkart in this area.
        Nov 8, 2017
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Oct 08, 2017
        Flipkart Customer Care's response
        We will revert on this.
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          K
          Kariyappa
          from Mumbai, Maharashtra
          Oct 7, 2017
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          Address: 560068
          Website: Bangalore

          I placed order RM WORLD Tempered Glass Guard for Lenovo K8 for my K8 Plus mobile. But I received the small size of Glass Guard. Regarding this I called, request them to take it back and refund my money. They refused to do so. Previously also I returned mobile cover which was bigger than my mobile size but they did not refund my money.
          +1 photos
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            M
            Monishadevi
            from Mumbai, Maharashtra
            Oct 7, 2017
            Resolved
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            Address: Thane, Maharashtra, 421501

            Placed ordered for lakme 9to5 primer + matte compact power on 5th oct 2017. I got the delivery of product on 7th oct. After unboxing the product i found that it's completely damaged from inside and broken into small pieces i immediately want to return the same through flipkart app in my order - retrun option but i didn't found any such... Have attached the screenshot for same.

            I need my product to be replaced asap.

            Regards, monisha
            +2 photos
            Dec 3, 2017
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Oct 23, 2017
            Flipkart Customer Care's response
            We will revert on customer complaint.
            Verified Support
            Nov 02, 2017
            Flipkart Customer Care's response
            Refund has been provided to customer hence closing the complaint from our end.
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              L
              Loretta Noronha
              from Bengaluru, Karnataka
              Oct 7, 2017
              Resolved
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              Resolved

              I have cancelled an order on 21st september 2017, vu tv and it's been 17 days still the order has not been cancelled and have not received the refund, my credit card bill date is by next week.
              Flipkart is held responsible for the inconvenience caused to their customer
              Very disappointed with flipkart every day they ask 24hrs time to resolve due to technical issue and now it's 7th oct.
              For flipkart 24hrs = to a month.
              I want this resolved within a day.

              Have attached the screen shot from flipkart with a promised date of sept 30th bt it's nw 7th oct and still they want more time.
              +2 photos
              Nov 25, 2017
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Oct 08, 2017
              Updated by Loretta Noronha
              Need this to be resolved by 8th Oct itself..I have raised many complaints and till date no action as been taken, I can only hear the same old story from past 18 days
              Verified Support
              Oct 23, 2017
              Flipkart Customer Care's response
              We will revert on customer complaint.
              I Need this to be resolved by 8th Oct 2017 with no more extension.
              Already 18th days time has been given for flipkart to resolve the issue... should be ashamed that there is no technical support team for flipkart that cannot resolve a very simple issue... kindly take necessary action as I need the refund initiated tomo itself
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                M
                Mrugank Dholakia
                from Ahmedabad, Gujarat
                Oct 7, 2017
                Resolved
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                Address: 380009
                Website: www.flipkart.com

                I purchased panasonic 109cm (43 inch) full hd led smart tv (Th-43es480dx) on 24th september 2017 through flipkart. Product got delivered on thu, sep 28th '17.

                Order id: od[protected]

                For installation flipkart have contracted to thirdparty firm jeeves. From jeeves guy came for installation on 2nd oct 2017. He did installation and found that the tv was defective. Its led screen was not at all working and damaged. He took all the photographs for proof.

                I initiated the replacement of tv on same day 2nd oct 2017. Flipkart sent technical person from panasonic to verify the case. Technical person came to check tv on 4th oct 2017 and found the same defective item.

                He sent the status to fiipkart about defective item on 5th oct 2017 and approved for replacement. I also received message on my mobile on same day about it. But no action taken from flipkart till 6th october.

                I have called flipkart customer care many time but every time i only hear one thing they do not have any status update from technical person. Flipkart customer care are saying that it will take them 5 days to check email response from panasonic team. Even though i have got sms about same. They are asking me to wait till 9th oct only for followup status. They are not guarantee that they will do replacement after 9th. Panasonic team have sent response multiple time on my request but still flipkart says that they have not received it.

                It is not the first time i am facing issue. My friend also purchased same led tv with me and his item was also damaged and he also required lots of followup with flipkart to get it replaced.

                I has been headache to deal with flipkart as nothing is getting done. I think now i should never buy any thing from flipkart. Amazon is far better then this people.

                Request the replacement of tv
                #flipkart #panasonic
                +3 photos
                Dec 8, 2017
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Oct 23, 2017
                Flipkart Customer Care's response
                We will revert on customer complaint.
                Verified Support
                Nov 02, 2017
                Flipkart Customer Care's response
                We had interacted with the customer, customer confirmed that pick up done and replace product is delivered and customer is providing feedback that flipkart is taking more time to deliver and installation of the product. so told the customer that we will take the feedback. Hence closing the case
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                  Loretta Noronha
                  from Bengaluru, Karnataka
                  Oct 7, 2017
                  Resolved
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                  Resolved

                  I have cancelled an order on 21st september 2017, vu tv and it's been 17 days still the order has not been cancelled and i have not received my refund, my credit card bill date is by next week and will flipkart pay me this money.
                  Very disappointed with flipkart every dat they ask 24hrs time to resolve due to technical issue and now it's 7th oct.
                  Fr flipkart 24hrs = to a month.
                  I want this resolved within a day.

                  Have attached the screen shot from flipkart with a promised date of sept 30th bt it's nw 7th oct and still they want more time
                  +2 photos
                  Nov 25, 2017
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Oct 07, 2017
                  Updated by Loretta Noronha
                  Need an update on the cancellation as soon as possible
                  Verified Support
                  Oct 23, 2017
                  Flipkart Customer Care's response
                  Hi Team,
                  We are unable to find order detail or register contact number for given complaint.
                  We request you to get in touch with our customer care team on below detail.
                  We're available 24 hours a day.
                  [protected]
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                    9
                    9968118805
                    from Noida, Uttar Pradesh
                    Oct 7, 2017
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                    Address: New Delhi, Delhi, 110086
                    Website: [email protected]

                    My purchased mobile watch ORDER ID NO. OD[protected] dt 5/09/2017.step of this mobile watch & back cover broken. so i want to return this product. THANKS & REGARD
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                      A
                      amit pandloskar
                      from Mumbai, Maharashtra
                      Oct 7, 2017
                      Resolved
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                      Resolved

                      Address: Mumbai City, Maharashtra, 400012

                      Hi
                      I hv bought ifb washing machine through u.
                      The said installation has been cancelled without my consent. Past 14 days i m contacting i get same reply, give us a one day
                      The bulk pack machine is laying in my hall, n old one is exchanged. It a lot of inconvenience to wash clothes on my own.
                      None o[censored]r team member taking seriously either giving me false commitment, number, even service request id is wrong, as i checked with ifb team.
                      Do look into issue
                      It's highly intolerable,
                      My registered mobile number is
                      [protected]
                      You can track details
                      Nov 24, 2017
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 23, 2017
                      Flipkart Customer Care's response
                      We will revert on customer complaint.
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                        T
                        Tarun Chongtham
                        from Delhi, Delhi
                        Oct 7, 2017
                        Resolved
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                        Resolved

                        Address: Dehradun, Uttarakhand
                        Website: Flipkart

                        I order a puma shoes from flipkart on 20 sept and receive my order on 26 sept and the product which i recieve was a old use shoes. And when i proceed for return, they refused to return my order many times. Still now the product has not been return. What's wrong with the flipkart. Is flipkart think that we are fool or they cheating the costomers. When i spoke with the flipkart help center, they told me that the will pick up my product as per my request but they didn't act as they said
                        +1 photos
                        Nov 9, 2017
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 08, 2017
                        Flipkart Customer Care's response
                        We will revert on this.
                        Verified Support
                        Oct 09, 2017
                        Flipkart Customer Care's response
                        The customer complaint about used product received. We had interacted with the customer and informed your return is approved and once pick up is completed refund will be initiated. Hence closing the complaint from our end.
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                          A
                          Amitsahji
                          from Bengaluru, Karnataka
                          Oct 7, 2017
                          Resolved
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                          Resolved

                          Address: 560090
                          Website: www.flipkart.com

                          Hi my name is amit kumar sah, mobile no [protected]. I have ordered a product through flipkart on 21th sept order id is od[protected]which is suppose to be deliver at 28th sept but till now it is not delivered. And if i m complaining they are telling it will be deliver by today or tomorrow and in complain status it is showing issue resolved. Kindly please help me with this issue
                          +1 photos
                          Nov 17, 2017
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Oct 08, 2017
                          Flipkart Customer Care's response
                          We will revert on this.
                          Verified Support
                          Oct 11, 2017
                          Flipkart Customer Care's response
                          We have interacted with customer and customer told it has been delivered. Additional assistance asked survey pitched. Hence, closing form our end.
                          Verified Support
                          Oct 11, 2017
                          Flipkart Customer Care's response
                          Please ignore above comment.

                          We have interacted with customer and customer told it has been delivered. Hence, closing form our end.
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                            A
                            AK Shay Reddy Gunna
                            from Harihar, Karnataka
                            Oct 7, 2017
                            Resolved
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                            Resolved

                            I bought a phone in flipkart on 23rd of october. It was not working properly when i called for return/replacement the technician said that there is no issue with the phone and if any thrn you need to provide a video proof.
                            Now again i am facing the same issue with the phone and i have recorded it.
                            So kindly come back and check the issue and replace me a new one.
                            Nov 24, 2017
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Oct 23, 2017
                            Flipkart Customer Care's response
                            We will revert on customer complaint.
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                              K
                              kinkar.chem
                              from Ingraj Bazar, West Bengal
                              Oct 7, 2017
                              Resolved
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                              Resolved

                              Address: Uttar Dinajpur, West Bengal, 733134

                              I had purchased this set on 31 st august, 2017. The price of this set is ~10, 500 inr.
                              At the starting of this phone, this set is not so become hot. But after some times,
                              I. E. 10-15 days, this set became too much hot when it is charged by ac (Electricity) source. Not only by charging, it became also hotter when i am surfing the net or making a phone call. Please do the necessary step to solve my problem immediate.
                              Kinkar biswas
                              Email id: [protected]@yahoo.co.in
                              Dec 3, 2017
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Oct 23, 2017
                              Flipkart Customer Care's response
                              We will revert on customer complaint.
                              Verified Support
                              Nov 02, 2017
                              Flipkart Customer Care's response
                              We interacted with the customer and informed him to contact the Authorized service center and details has been shared hence closing the complaint from our end.
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                                N
                                Nav201090
                                from Agra, Uttar Pradesh
                                Oct 7, 2017
                                Resolved
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                                Resolved

                                Address: New Delhi, Delhi, 110092

                                Hi this rediculous response from customer care and product like debris.
                                Hilarious sound wrost than local head phoned.

                                I have also requested to refund and return but there is no response and till i have not received my amount.

                                I have very bad experience with flipkart and i suggest to my frends n colluge that please don't use this.

                                I request to you please refund my amount and resolve my issue on priority.
                                Naveen bhati
                                Mob [protected]
                                Nov 26, 2017
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Oct 07, 2017
                                Updated by Nav201090
                                Hi This rediculous response from customer care and product like debris .
                                Hilarious sound wrost than local head phoned.

                                I have also requested to refund and return but there is no response and till I have not received my amount .

                                I HAVE VERY BAD EXPERIENCE WITH FLIPKART AND I SUGGEST TO MY FRENDS N COLLUGE THAT PLEASE DON'T USE THIS.

                                I REQUEST TO YOU PLEASE REFUND MY AMOUNT AND RESOLVE MY ISSUE ON PRIORITY.
                                Naveen Bhati
                                Mob [protected]
                                Verified Support
                                Oct 23, 2017
                                Flipkart Customer Care's response
                                We will revert on customer complaint.
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                                  A
                                  Amit Jawadi
                                  from Dehra Dun, Uttarakhand
                                  Oct 7, 2017
                                  Resolved
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                                  Resolved

                                  Address: 249403
                                  Website: Flipkart.com

                                  I received scratched and used vivo v5 phone in open box. I show to the delivery boy at the time of receiving. I didn't open the box myself. I placed replacement but it was automatic cancelled without reason then i placed refund. Your technical from jeeves came and open the box which he mentioned in his report. I got a mail of return approved and a message of pick up but pick up boy didn't come to address and cancelled my pick up without my concern. Now there are more than 10 days against the 10 days replacement policy. But i made it just after receiving so it was delayed from flipkart side.
                                  Order id od[protected]
                                  Now i want refund my amount.
                                  Amit. [protected]@gmail.com
                                  [protected]
                                  +7 photos
                                  Nov 26, 2017
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Oct 23, 2017
                                  Flipkart Customer Care's response
                                  We will revert on customer complaint.
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                                    M
                                    Madhuri Sunhare
                                    from Indore, Madhya Pradesh
                                    Oct 7, 2017
                                    Resolved
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                                    Resolved

                                    Address: Indore, Madhya Pradesh, 452010

                                    I have purchased a mi a1 phone on 21 sept. 2017... There was a battery issuein my phone. A technician visited and told me to go service centre. And suddenly my mobile is not making phone calls. I requested for the replacement/refund... Technician did not respond properly... Now my phone is not working properly. Plz replace my phone and respond within 24 hours... Otherwise i will complaint in consumer forum with all the proofs...
                                    Nov 9, 2017
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Oct 08, 2017
                                    Flipkart Customer Care's response
                                    We will revert on this.
                                    Verified Support
                                    Oct 09, 2017
                                    Flipkart Customer Care's response
                                    We have interacted with the customer, apologized for the issue, we have arranged for the Tech Visit and as per Tech Visit, no issue found. Informed customer to get in touch with the Service Center, customer stated that he have already visited there and they also could not give the resolution, (no issue found) Informed customer that if there is any proof from the Sc stating that the device is not working properly and they deny the service we will help you out. Closing the case stating he will have to get in touch with the ASC.
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                                      A
                                      akirocks@123
                                      from Ahmedabad, Gujarat
                                      Oct 7, 2017
                                      Resolved
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                                      Resolved

                                      Address: Valsad, Gujarat, 396195

                                      Hi sir/madam,

                                      Greetings!!!

                                      I wish to complain about order no od[protected] for sansui 1.5 to inverter split ac that i ordered on 05th october 2017.

                                      I am complaining because one of your executive has given me incorrect information regarding the payment option, he just ask details of my location to be deliver and told me that swipe machine will be available at your area under cod option, but it was not due to which we need to suffer a lot as we were expecting the delivery on urgent basis.

                                      I had a talk with one of your another executive neha for my issue but she was not able to help me with this, it is really a very bad service expected from flipkart, as the whole world is digital now and that agent of your flipkart is asking me to pay the amount in cash which is 27000rs not a small amount, please rethink on this issue and take proper action on those executives and the delivery person who are just ruining your company.

                                      I have ordered many items from flipkart you can check my order list but this one was really disappointing.

                                      I look forward to hearing from you as soon as possible to resolve this problem.

                                      Sincerely,

                                      Akash sinha

                                      Contact no: +91 [protected]
                                      Nov 15, 2017
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Oct 08, 2017
                                      Flipkart Customer Care's response
                                      We will revert on this.
                                      Verified Support
                                      Oct 09, 2017
                                      Flipkart Customer Care's response
                                      The customer complaint Wishmaster did not bring the POS/card swipe machine. We had interacted with the customer and explained about the cancellation and POS Machine. Hence closing the complaint from our end.
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                                        V
                                        Vinod VP
                                        from Thiruvananthapuram, Kerala
                                        Oct 7, 2017
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                                        Address: Thiruvananthapuram, Kerala, 695001
                                        Website: www.flipkart.com

                                        Not responding my return product
                                        VJ Interior Fabric Office Executive Chair. od[protected]
                                        [protected]@gmail.com
                                        lam purcharsing on Sun, 24th Sep.
                                        deleverd to[protected]trivandrum).
                                        but..
                                        missing some items
                                        l am retuend this product 2017-oct-03
                                        no reply, no message, no call
                                        irresponsible service pleeese... take action immediate
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