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Flipkart Complaints & Reviews

www.flipkart.com

2.8

Updated: Apr 30, 2026

Complaints 47310

Resolved

25495

Unresolved

21815

Good! Flipkart values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Flipkart step up their efforts to fully resolve all complaints 👍

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Flipkart reviews & complaints page 1725

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Address: Hyderabad, Andhra Pradesh, 500073

Website: FLIPKART

I had received the order on sep 24th '17. Toady (Oct 10th '17) stopped working and not not responding to touch. It didn't work for not even 20 days. I am pissing on the product and flipkart for delivering this worst product.

I want immediate replacement for this. Btw, it is having 1 year manufacture warranty. I need immediate response on this.

Dec 14, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Nov 10, 2017

Flipkart Customer Care's response We will revert on it.

Verified Support

Nov 12, 2017

Flipkart Customer Care's response We see that the product was delivered to you on 23/09/2017 and as per the sellers 10 days replacement policy we can not initiate return. Request you to get in touch with the authorized service center/ brand.

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Address: 411038

Website: flipkart

Sir, i ordered redmi note 4 mobile from flipkart on 24 sep 17, but on 2oct 17 when my delivery comes i got three stones in the box. On 2nd oct i complained above matter to customer care of flipkart. Everyday i was calling to flipkart. I had also written 3-4 mails to them, till date no satisfactory action from their site. I already paid for for mobile rs 9507.
Please see in my matter as soon as possible.

Oct 10, 2017

Complaint marked as Resolved

When I call flipkart toll free no 18002089898 they told ur problem resolved by 15oct.After an hour massage from them:The seller unable to fulfil ur return request. Email address is [email protected]

Flipkart customer support has been notified about the posted complaint.

Verified Support

Nov 10, 2017

Flipkart Customer Care's response Customer's request was taken and was provided a replacement hence closing this from our end.

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My flipkart account has deactivated. I don't know why and how was it deactivated. It was very helpful in shopping. Now i am unable to make purchases. When i try to sign in to my account, it shows "your account has been deactivated." i have to activate it. My mobile number is [protected] and email is [protected]@gmail.com
Please help me to activate it.

Nov 20, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 11, 2017

Flipkart Customer Care's response We will revert on this.

Verified Support

Oct 11, 2017

Flipkart Customer Care's response The customer complaint about the account re-activation. We had interacted with the customer and asked him to try doing the same via desktop. Hence closing the complaint.

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I dushala have ordered 9 pieces of casserole sets of 3 but you first process my order and then suddenly cancelled it make a refund in my account... It was really urgent order for me as diwali is approaching and i have to arrange gifts for my office staff... And now you have raised the price... And is unaffordable for me... I am working as senior branch manager in oriental bank of commerce., in darya ganj, delhi.. This is really ridiculous as i really don't have time... And i really had a trust on flip kart but you have broken it...

Dec 15, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Nov 10, 2017

Flipkart Customer Care's response We will revert on it.

Verified Support

Nov 12, 2017

Flipkart Customer Care's response We have already contacted the customer and has addressed the issue. Hence closing the case from our end.

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Address: 400071

Website: [email protected]

I am parched sony tv on 20/09/17 delivered on 24/09/17 but not installed till date. I am time to time colling customer care but only complet forward concerned section witting next date i. E. 3/10/17 next 06/10/17 next 09/10/17 next 13/10/17 but not good response no colling/sms concern section. Please immediately solution my complet and install my sony tv.

Dec 18, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Oct 10, 2017

Updated by à¤•à¤¿à¤°à¤£ à¤¨à¤¿à¤‚à¤¬à¤¾ à¤ªà¤¾à¤Ÿà¤¿à¤² TV intall

Verified Support

Nov 10, 2017

Flipkart Customer Care's response We are unable to find order detail or register contact number for given complaint.
We request you to get in touch with our customer care team on below detail.
We're available 24 hours a day.
[protected]

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Address: New Delhi, Delhi, 110005

Hello sir,

Here it is informed that you i was booked a intex aqua crystal mobile phone on dated 04/10/2017 and also has received delivered on thu, oct 5th '17 at home. Now i have complaint about phone's battery in this phone. But sir this phone as soon as while during of charging time i have removed the phone on the charge after that charged then battery has automatically discharge with in 15 min round off.
Kindly please replacement this phone urgently because i am not satisfy.

Note : (1) my order id is order id (Od[protected]
(2) intex aqua crystal plus (Black, 16 gb)
Color: black
10 days replacement

Seller: omnitechretail

Thanking you.

Regards
Anil dherwal
[protected]

Dec 14, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Nov 10, 2017

Flipkart Customer Care's response We will revert on it.

Verified Support

Nov 12, 2017

Flipkart Customer Care's response We have interacted with the customer and informed that our service engineer has confirmed that the issue has been resolved in customer's handset. Hence, closing the complaint from our side.

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Website: www.flipkart.com

Damage order (Lg 6.2 top loaded washing maching) is delivered by flipkart and as per their policy they and not refunding money and not collecting damage product from last 15 days they are giving only dates event there executive not talking properly

Order id : od[protected] item)
Order date : wed, sep 20th '17 11:33 am
Total amount : â‚¹12, 999 through credit card

Dec 11, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Nov 10, 2017

Flipkart Customer Care's response We will revert on it.

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I had ordered a samsung galaxy on max (Black, 32 gb) (4 gb ram) phone during dussera sale. The order delivery boy arrived late as i was leaving and met me outside. As he wanted to check the old phone completely, i suggested that he came back later in the evening as i was already delayed because of him.

He cancelled the order. Customer service ensured 2 more delivery attempts. All of a sudden, i get a message that the product has been cancelled by me and returned to the seller. If i wanted to buy that product, have to re-order and pay rs.5, 000 extra.

Nov 21, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 11, 2017

Flipkart Customer Care's response We will revert on this.

Verified Support

Oct 11, 2017

Flipkart Customer Care's response We interacted with customer and educated about order cancellation due to courier unforeseen reason and same cannot be retained now but customer not agreed. Feedback noted as we will not able to provide same offer. Hence, closing complain from our end.

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Address: 786623

Website: [email protected]

I have ordered one xiomi redmi note 4 mobile. Received the product on 21st september by cash on delivery. Product was missing and got one and a half piece of wheel soap. Request for return and cancelled it by flipkart after one day accept replacement. Track shows delivery on 6th october. Today is 10th of october and i have not get any reply and track shows already delivered on 7th and at same page wrote return and replacement rejected. Daily i used to call your customer care but they says "mafi chahti hun ma'am kal tak 101% problem solve ho jayega". But till now i don't have get any kind of good response. For that reason i have registered one complaint case against this matter to the national consumer forum regarding the above mentioned matter.

Dec 26, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Oct 10, 2017

Updated by Bornali Nath Saikia Consumer complaint number 461856.

Verified Support

Nov 10, 2017

Flipkart Customer Care's response Customer was provided with a replacement and hence closing this from our end.

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Address: East Singhbhum, Jharkhand, 831004

Website: www.flipkart.com

I have booked micromax canvas lite. It's got delivered on 2nd of oct and i raised the defective complaint on same time. They have cancelled it. Again raised complaint on 3rd oct.

This time they have arranged technician visit which should be done within 8th of oct. But that was also not done. When i called back on 10th they have arranged again technician visit which will be done again within 15th oct. They are just postponing the dates. My product is idle within pack even if it is delivered.

Worst service i faced with flipkart.

Dec 31, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Nov 10, 2017

Flipkart Customer Care's response We will revert on it.

Verified Support

Nov 19, 2017

Flipkart Customer Care's response Refund has been provided to customer hence closing the complaint from our end.

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I paid for washing machine purchase thru my sbi debit card rs.4899/- on 7.10.2017 (Mobile number [protected]), rs. 4899/- amount is debited from my sbi account but order not completed from you end. And my money is deducted. As called to your customer care they yet not solve problem.

I request you to refund by amount as earliest

Gaurav ghag
[protected]

Oct 11, 2017

Complaint marked as Resolved

complaint is resolved yesterday, the deducted amount has credited to my same account.. thank you

Flipkart customer support has been notified about the posted complaint.

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I had ordered a double cot from flipkart and due to personal reasons i initiated a return request on 27 th sep. But the product is not being picked up even after 2 weeks. Fed up of calling flipkart customer care everyday. They told product will be picked up on or before 7th oct but did not happen. Later they said it will be picked up on or before 12th oct. And i would be receiving an intimation within 24-48 hrs from 7th oct yet i receive no call. I dont care now if the product is picked up. I just want my re-fund within 24-48 hrs if not i'm filing a suit against their customer service for keep on waiting me and dragging the issue which has frustrated me a lot.

Jan 7, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Nov 10, 2017

Flipkart Customer Care's response Called the customer, request was not taken for refund for quality issue.

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Address: Mumbai City, Maharashtra, 400072

I have bought panasonic eluga 700 from flipkart due to its poor performance i had requested for refund but flipkart policy does not allowed for return. They clearly said we can take it return.
Whats the foolish policy isnt it?
Why flipkart allow these type of retailers on their portal.
I am very disappointed with the flipkart service and their product.
Mobile has camera issue
Speaker issue
Heating issue
Poor ui design

Dec 27, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Nov 10, 2017

Flipkart Customer Care's response We are unable to find order detail or register contact number for given complaint.
We request you to get in touch with our customer care team on below detail.
We're available 24 hours a day.
[protected]

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Website: WWW.FLIPKART. COM

Hello
My order id od[protected]
They sent via speed post track i'd is ad[protected]in
Still not delivered this item but it shows already delivered to my address please take the action otherwise i will ledge a complaint on flipkart in local police station...
Flipkart seller shipped via speedpost even here exist ecom or ekart but the post officers says that yet they didn't got item and it shows already delivered in tracking

Dec 18, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Nov 10, 2017

Flipkart Customer Care's response We will revert on it.

Verified Support

Nov 12, 2017

Flipkart Customer Care's response We have interacted with the customer where he has confirmed that he has received the product hence closing this from our end.

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Website: Www.flipkart.com

I purchased 2 products from flipkart totally worth 27998, and after products ship the order was automatically cancelled by the flipkart after i received the mail that the refund is initiated, in the flipkart site or app it shows refund completed and i am not able to see the amount in my flipkart account wallet, then i was totally confused, i contacted flipkart customer care but they won't take any further action, i need to go for the legal action now, flipkart is very fraud online shopping site
Dear friends please don't buy anything from flipkart
Sad inspiration from a simple man
Flipkart will destroy in future
Because the had stolen my money
Flipkart is going to pay for this
I pray to god that no one get this issue

Dec 16, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Nov 10, 2017

Flipkart Customer Care's response We are unable to find order detail or register contact number for given complaint.
We request you to get in touch with our customer care team on below detail.
We're available 24 hours a day.
[protected]

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I would like to reactivate my account as my account got deactivated... Nd ths is urgent because i have ordered a product and it is to be delivered within the next few days... It's very urgent as i require it... Hoping for a early and positive response. Nd hoping to get it resolved as soon as possible.
Email: [protected]@gmail.com
Phone: [protected]
Name: aditi jkbeiu

Nov 19, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 10, 2017

Flipkart Customer Care's response We will revert on this.

Verified Support

Oct 11, 2017

Flipkart Customer Care's response We have interacted with the customer, apologized for the issue, informed to login though desktop, customer agreed, customer also had issue with this order, size issue, hence replacement approved and informed the TAT, packing manner, address, closing the case.

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Address: New Delhi, Delhi, 110066

Website: flipkart company App

After purchasing redmi note 4. With in 2 days i found battery issue so i want to take replacement and flipkart company also told we are giving replacement. Now after 12 days they're saying replacement was solved without replacement phone. Please take action. Flipkart order id no. Od[protected].
Flipkart return id no.[protected].

Dec 26, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Nov 10, 2017

Flipkart Customer Care's response We will revert on it.

Verified Support

Nov 12, 2017

Flipkart Customer Care's response Interacted with customer As customer says issue is been resolved after visiting service center and closing the complaint.

Verified Support

Nov 12, 2017

Flipkart Customer Care's response Information already shared to customer regarding partial amount refund hence closing the complaint

Verified Support

Nov 12, 2017

Flipkart Customer Care's response Information already shared to customer about refund and closing the complaint.

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My order id bearing no. Od[protected] with tracking id no. Fmpp[protected] is not yet delivered to me in spite of getting sms from flipkart that it has arrived in my city on dt.04/10/17... Ekart wish master with phone no.[protected] pin 176 confirmed it's arrival in my city but they have not yet delivered my order product to me... This is utter non-sense... Please kindly arrange to deliver the same immediately otherwise i will lodge complaint to local police station.

Jan 4, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Nov 10, 2017

Flipkart Customer Care's response We will revert on it.

Verified Support

Nov 19, 2017

Flipkart Customer Care's response Interacted with the customer issue resolved conveyed the apology for the inconvenience

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Address: 524137

On[protected] i received wirl pool refrigerator w101368for rs22568-00 which is not functioning. L returned under id[protected]. Flip (Fraud) cart is not receiveing defunct product and refund money. Deliberately delaying refund.
I will take legal action claiming damages if the amount is not refunded forthwith for keeping the damaed goods in my house. Ref oder no od[protected]

Dec 15, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Nov 10, 2017

Flipkart Customer Care's response We will revert on it.

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Website: Flipkart.com

I bought a Levi's Blue jeans of Rs.1080 and the size of the jeans was not perfect so as the item is out of stock Flipkart promised me a refund and made the pick up on 3rd of october and refund promised date is on or before 6th of october.But I still not get my refund and no customer care person is listening.Order ID
OD[protected] item)

Jan 11, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Nov 10, 2017

Flipkart Customer Care's response We will revert on it.

Verified Support

Nov 14, 2017

Flipkart Customer Care's response As interacted with the customer as customer had confirmed that the refund is been done and the issue is been solved hence closing the case

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