Flipkart Complaints & Reviews

Sir,
I, dr. Rajneesh kumar sharma, is a regular customer of flipkart since
Couple of years, but this time i feel cheated and mentally harassed by
Flipkart.
- i ordered a redmi note-4 mobile phone on[protected] in exchange
With my samsung galaxy j7 during big billion sale offer (0rder id-
Od[protected]. First it was scheduled to deliver on 24-9-17 but
I requested it to reschedule for delivery on[protected]. Inspite of
Request for reschedule request, delivery boy came to home to deliver
It but i was out of town so i request to come on 26-9-17.

- i was waiting for delivery on 26-9-17 but it was not delivered.
-it was also not delivered on 27-9-17.
-i was in regular contact with customer care but no information about
My product was there.
-after a long discussion, i was given address of the pick-up centre of
E-kart in ghaziabad but phone number not provided without which it was
Very difficult to search the pick up centre.
- i collect my package on[protected] from the e-kart hub, ghaziabad. What
Is the use of online shopping then???
- on reaching home on 28-9-17, i opened my package and switch on the
Mobile. But its screen not working properly. It was a defective piece. I
Immidiately informed at customerc care and requested to replace it. I
Was ensured by customer care exicutive that the mobile will be
Replaced with in 2 days.
- next day it was shown on my flipkart id that first there will be a
Technician visit who will verify the defect in mobile. I was ready for
It. Technician visit was scheduled on 1-10-17.
-on 1-10-17 technician visit not done and is rescheduled on 4-10-17.
-on 4-10-17 again technician visit not done and now rescheduled for 9-10-17.

Sir i am living without mobile since 28-9-17. And not satisfied with
Flipkart service. I regular call at customer care and every time new
Executive pick-up the phone and ensured me to resolve my problem with
In 2 days but still there is no solution.

I have all the call recordings with executives and all the snapshots
Of rescheduled dates of technician visit which i can provide to you as
A proof of harassment done by flipkart.
Sir it is really a bad experience. I request you to resolve my problem
As soon as possible.
Thanks.

Customer name-d. Rajneesh kumar sharma
Reg. E-mail - dr. [protected]@gmail.com
Reg mobile no.- [protected]
Ordee id - od[protected]

On 20 september i have ordered one tv still the product is not delivered. Called helpline number at least 6 times they always give the same response within 2 days your tv will be delivered, it is near your location but still i haven't recieved the product.

I have paid complete amount in advance, but till now i have got no response from flipkart. No msg no email alert about the product.
6 -7 times i called they said they escalated it but i get no proper response.

This type of response is not expected from flipkart. Kindly look into this.

Sir / mam,

I had ordered a samsung galaxy s8 (Midnight black) worth 50, 560 rs today, the 5th of october 2017. The payment was made at around 1:30 am. As there was a server error the payment got cancelled and i received a message from flipkart stating that they are yet to confirm the payment. The amount was deducted from my account but the payment was not updated by flipkart. Please do the necessary to remedy the situation at the earliest.

Flipkart username: aswin anil varkey
Ph no: [protected]

Hi, i have ordered bed mattress on 24st sep'17 (Order# od[protected], but still its in "order placed" phase dispatched. Moreover till now delivery date of this order has no delivery date or any f. Uther details. Even i called several times to customer care i did not got any status about it, moreover even they dont know about it.

I am totally disapointed with the services and even called multiple times to customer care but they don't have any update about my order status, as they are saying its pending with backend team i want my amount back.

Incidence in detail:
I purchased a samsung a9 pro mobile phone on flipkart (Order no. Od[protected] for 22, 900 rs. From seller reliancedgexmini on 10/08/17. He sent me only charger and ear piece and did not sent mobile phone handset inside the box, i filed the complaint on flipkart and after 13 days of complaint the seller again sent the replacement package which arrived in repacked suspicious condition at my doorstep. I refused to accept it and called flipkart customer executive and explained him what happened. He advised me to accept the package in whatever condition it arrived and they rescheduled the delivery next day. I accepted the mysterious package next day and was shocked to see that again there was no mobile phone handset inside.
I again raised the complaint to flipkart customer executive on 01/09/17 and they advised to wait till 13/09/17 for the resolution but till now they are still giving me dates. Seems like flipkart is also involved in this scam.

I have ordered a maybelline kajal from Flipkart with order ID OD[protected]. It is showing that it has been delivered but it has never been delivered to me. I have already paid the price for the product.

I got faulty product from flipkart and requested a return or replacement request within a week. Tech engineer visited but not checked anything just asked and left from place... After that they cancelled return request and now thry are saying your replacement time is gone... I contacted with customer care of flipkart but they updated same thing again and again not ready to listen more.

Please help on this

My friend ordered a phone named moto c. As it was not available at her address. She mentioned my address. Order no - od[protected]. After 4 days i got a call from the courier company named delhivery with consignment number[protected] that the mobile my friend ordered is here but it's on cash on delivery. But my friend had already paid for it. So i told him to cancel it. But when my friend checked it in the flipkart website. It says it's delivered. Who was it delivered. How can i get a refund.

Od[protected] items)

The above order is out for delivery at hyderabad on 02.10.2017. But it is not delivered so far. One day, the delivery boy could not wait for a few seconds till a credit card is swiped towards payment by my son, who is available in the house. Subsequently no phone calls or messages are being sent. When i tried to contact with pin provides, calls were not connected/phone not picked up. It is very pathetic service from delivery boxes. L provided the feed back through sms 3 times, but of no response.

I have also provided my alternate address in the city — even no confirmation is received.

Such a dirt cheap quality product delivered by flipkart. Why dont you guys do the quality check before selling and dispatching such a crap. No even even take such products in free. Just return the product and refund money. Order id od[protected] retun id :[protected]. Such a pathetic reply from your customer care executive ([protected]) that called : they are asking me to cancel the return request. I asked him to write the same thing in email and he simply refused. Why don't you simply communicate on email or chat.
Dont need any replacement just need the to return it and get refund my money.

On 25th sep-2017 i cancelled order no. Of lenovo k6 power, but till date refund of rs.7199/- is not received to the original mode of payment, i. E. I made pay. By my sbi dr. Card. After passing almost 10 days, refund not recd. Whereas flipkart status showing refund completed, i also checked with my bank but no such amount credited. Flipkart people not giving any satisfactory reply

I have purchased a laptop model lenovo ip 320e from flipkart.com, order id od[protected]. The order was delivered to me on 28 september 2017. But the laptop has defect like it is showing blank/black screen when i switched on it. So i requested flipkart to replacement of my laptop 2times. First time they cancelled my order without solving problem/technician visit, second time also they are not resolving the problem. So please help me to solve this issue and get my laptop replacement

Product not delivered.. Status showing it is delivered.. No response from flipkart team about not delivered product.
Delivered status updated on 28th september 2017.. Same day i have raised the issue to flipkart. But there is no positive response from flipkart till date.

Please help me to resolve the issue and contact me @ [protected] for further details.

Thanks
Ravi

Sir,
I have booked redime note 4 on 24/9/2017, which is not delivered yet. When i consulted customer care services they gave me 7 different dates of delivery... I had complained about this issue 4 times... But i did'nt get any call back...
If i don't get my product till the last date that i had got by the customer care service then i have to take help from the consumer court...

Sir, I orderd oriflame skin night youth cream, it's price 860/-. When i got parcel from flipkart, it was packed, when i opend it, there was another oriflame cream, which price 324/- on flipkart websight. So i got wrong product. I paid 1720/- for 2 packs, and they sent product worth 648/-. I complaint at that moment in flipkart's customer care, they told me that they will change it in 2 days. But now when i contact them, everytime they ask me, what's matter, and say it'll be resolve in 24 hours, but still i didn't get any help by company. Even they ask me again and again what's matter, like they didn't know anything.

This is regarding the purchase of dslr d3300 nikon camera.

Order id od[protected]

I purchased a nikon d3300 camera on 21st aug 2017 9.34 pm using my union bank credit card and i cancelled the order on 22nd of aug'17 as i no longer need the product. When approached flipkart regarding my refund they said it's already processed and they asked me to contact union bank. When i contact my bank they said on 21st your account was debited with amount rs.24999 but the amount was not approved by flipkart hence it was pending at the intermediary. And on 18th of sep flipkart approved the amount and hence it got credited to flipkart account and it got reflected in my credit card statement too. I have checked with the bank and confirmed that the amount was not on their side and it's in flipkart's account. I have attached the bank statement and approval no for your reference. Please find the attachement.

I was in touch with your customer care executive for the past 50 days but no proper response and they disconnect the call frequently and no proper follow up.

I request you to solve the issue immediately. Don't let me take flipkart to court regarding this. I expect a positive response from your side at the earliest.

Arun vignesh r
[protected]
[protected]

Ordered lenovo k8 plus (Venom black, 32 gb). To change the color into gold cancel the order and ordered gold
Order id : od[protected]
Refund not done.
Raised complaint with flipkart asked me to update the status with sbi. Try to do the same transaction number they are asking and flipkart provided transaction nuimber is incorrect.
It is startig with ig.
Worst experience chasing this for two weeks.

I have ordered a hero frolic 12 t single speed recreation bicycle (Order no. : od[protected] on september 21st. We have the payed the amount on the same day and they gave the that is going to be delivered by 3rd of october but yet they didn't deliver the product. After tracking the product's delivery i have observed that still they only packed the product, moreover the didn't get alert from them regarding the product submission.

I am not satisfied with your product (Mi note 4). I am facing too many serious problem like
I have to reboot approx 3 times a day because of hanging
Charging is also not working properly, it take too much time.
Charger is also not working
This type of product i was not expected from flipkart.
Please take your product back and send my money back asap.
Looking forward to hear you soon.

I have booked a micromax led (32 inch). I have paid for the product. The delivery date was 28/09/2017 but it has not been delivered yet. The flipkart people are only saying that my team is working on that. Flipkart people are not resolving the issue. The bluedart courier service person is also updating wrong and false information on the portal. Today in evening i received a call from bluedart delivery boy, he asked me about any landmark, i told him the landmark. I receive every consignmenont and letter from different agencies on the same address which i have mentioned in the order. But the bluedart delivery boy updated that the address is unlocatable in spite of giving landmark. And landmark is already given in the address.