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Flipkart Complaints & Reviews

2.8
Updated: Mar 16, 2026
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Flipkart reviews & complaints page 1809

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E
Er Raju Singh
from Muzaffarpur, Bihar
Aug 4, 2017
Resolved
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Resolved

Address: Gopalganj, Bihar, 841425

Dear sir,
My order is od[protected]
Order date 25 july 17, 10:26 pm
Dlivery date 1 aug17
Invoice - faajp[protected]
Invoice date[protected], 1pm
Product name-ibs uc 46wifi 1200lm led...
Total amount pay -6075.00
This product picture quality is very low and run time over heating..
So i want to replace this product immediately..
Regards,
Raju singh
[protected]
Sep 9, 2017
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Aug 06, 2017
Flipkart Customer Care's response
We will revert on customer complaint.
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    S
    Sudhanshu1998
    from Delhi, Delhi
    Aug 4, 2017
    Resolved
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    Resolved

    Address: New Delhi, Delhi, 110007
    Website: www.flipkart.com

    I purchased an apple phone from flipkart in october 2016 but when i contacted to apple store on august 2017 delhi these people told that the phone was already sold on 10 july 2016 so according to the apple guys the phone is out of warranty now. How is it possible.. Flipkart is doing false commitments to the customers. My order id is (Od[protected]. Please check and revert soon.
    Sep 11, 2017
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Aug 06, 2017
    Flipkart Customer Care's response
    We will revert on customer complaint.
    Verified Support
    Aug 09, 2017
    Flipkart Customer Care's response
    customer complained for warranty related. We interacted and apologized and also inform that warranty is available and we have shared the link to check for warranty. Hence closing the case.
    Verified Support
    Aug 10, 2017
    Flipkart Customer Care's response
    customer complained for invoice copy again. Hence we interacted and shared the invoice copy and closing the case again
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      T
      Tasnim Fakhri
      from Sirur, Maharashtra
      Aug 4, 2017
      Resolved
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      Resolved

      Address: Pune, Maharashtra, 411048

      Hi. I want to buy few cosmetic products (The balm, urban decay, anastasia) from flipkart but when saw the negative reviews for delivering fake products i am not sure whether to buy from flipkart or not. And such reviews demotivate customer to buy anything from flipkart. Please acknowledge that you sell the genuine cosmetic products of all brands or your aim is just to fool and cheat your buyer and make money.
      Sep 9, 2017
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Aug 06, 2017
      Flipkart Customer Care's response
      Hi Team,
      We are unable to find order detail or register contact number for given complaint.
      We request you to get in touch with our customer care team on below detail.
      We're available 24 hours a day.
      [protected]
      Email :- [protected]@flipkart.com
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        M
        Manas Bhukta
        from Kolkata, West Bengal
        Aug 4, 2017
        Resolved
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        Resolved

        Address: Paschim Medinipur, West Bengal, 721136

        I have ordered a haier washing machine on 30th july, 2017 order no. "od[protected]". The scheduled delivery date was on 1st august by an agent named "karunasis chakraborty" mobile no: [protected], but till now i did not get my item. I have called to the customer care regarding my order but they told me that i have cancelled my order but i did not cancel my order.
        And also they send me the sms containing the assurance of delivery my order every day.
        So, its my kind request to you to resolve this problem as soon as possible.
        Sep 10, 2017
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Aug 04, 2017
        Updated by Manas Bhukta
        E kart people have been refusing the deliver the item for the last 4 days. Ekart Logistics # EMPC[protected]. The dedicated person is Karunausu Chakraborty Mob # [protected] on behalf of the ekart service. They are showing many excuses regarding their failure of my item to my location. And also giving me day by day assurances for the delivery. But in actual they are doing nothing. At the same time they are blaming me that I have refused the item for delivery. I never deny the item to receive. I am always eager to the item that I ordered in the Flipkart. also the man told me to take the item on going to the hub from where it has to be delivered.
        Verified Support
        Aug 06, 2017
        Flipkart Customer Care's response
        We will revert on customer complaint.
        Verified Support
        Aug 08, 2017
        Flipkart Customer Care's response
        Due to climatical condition while shipping the product it may get damaged hence the order was cancelled and same was informed over the call hence case stands resolved.
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          E
          Er Raju Singh
          from Muzaffarpur, Bihar
          Aug 4, 2017
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          Address: Gopalganj, Bihar, 841503

          Dear sir,
          My order no is OD[protected]
          Invoce no- FAAJP[protected]
          INVOCE DATE[protected]
          This product quality is very low and at runing time over heated.
          So I want to replace it.
          Please resolve it early.
          Thanks
          Raju singh
          [protected]
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            P
            premcv056
            from Hisar, Haryana
            Aug 4, 2017
            Resolved
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            Resolved

            Address: 110092

            I purchased a redmi note 4 on 26th july which was delivered on next day. After using the phone one defect immediately noticed that is when i call after half an hour heating issue arises and my voices heared very unnatural like voices low down and other side person cannot able to get my word. I tried to make several call to different person then problem remain same. Due to this problem i request for replacement on 29th july. A technician visited me but he went away without resolving my problem even he did not replace phone. It is almost one week to facing problem in this phone and flipkart and its team doing nothing.
            Sep 18, 2017
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Aug 06, 2017
            Flipkart Customer Care's response
            We will revert on customer complaint.
            Verified Support
            Aug 08, 2017
            Flipkart Customer Care's response
            As per the complaint there was a technician visit done at customer address 2 times and there was no issue in the device and replacement request was denied hence case stands resolved.
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              K
              Kkk0908
              from Patna, Bihar
              Aug 4, 2017
              Resolved
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              Resolved

              Address: 560059
              Website: Www.flipkart.com

              Sir I have ordered a dell laptop from flipkart that time it shows my pincode 683503 has delivery service available but now it reached to ekart logistics aluva (Kerala ) and my status of tracking order is showing out of service area, ,
              Ekart Logistic:-FMPP[protected]
              Product:-dell 3467 notebook
              Price:-26990
              Ordered date:-26/07/17
              Delivery expected date:03/08/17
              My contact number is [protected]
              Sep 9, 2017
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Aug 06, 2017
              Flipkart Customer Care's response
              We will revert on customer complaint.
              Verified Support
              Aug 09, 2017
              Flipkart Customer Care's response
              Feedback has been provided to our courier partner. Product has been delivered to the customer. Closing the complaint.
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                K
                karthikkncs14
                from Bengaluru, Karnataka
                Aug 3, 2017
                Resolved
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                Resolved

                Address: Bangalore, Karnataka, 560098
                Website: www.flipkart.com

                Its been 70 days i have not received my refund yet.
                Flipkart is giving false information when i check with the hdfc bank they said merchant not done the refund yet.

                Attached Flipkart email and hdfc email.
                And also cancellation of the product also.

                Its around 30000 if money is not with flipkart or hdfc whom should i contact
                When ever i send a mail both bank and flipkart takes 6 to 7 days to replay it
                Sep 9, 2017
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Aug 06, 2017
                Flipkart Customer Care's response
                We had interacted with the customer, apologized for the issue, and informed that the refund is successfully completed on 15th of may, customer needs to get in touch with the bank is at all the refund is still not reflecting. Hence closing the case from our end.
                Aug 08, 2017
                Updated by karthikkncs14
                I got a replay from hdfc saying that waiting for the flipkart to refund the amount and also i shared mail with flipkart on july 31st.

                Flipkart looking into it and giving wrong information here. soon i will file the case in district consumer court.
                Its already 90days over i did not got my money yet
                I got a replay from hdfc saying that waiting for the flipkart to refund the amount and also i shared mail with flipkart on july 31st.

                Flipkart looking into it and giving wrong information here. soon i will file the case in district consumer court.
                Its already 90days over i did not got my money yet
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                  A
                  AJ9
                  from Gurgaon, Haryana
                  Aug 3, 2017
                  Resolved
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                  Resolved

                  Address: 110070
                  Website: www.flipkart.com

                  I had ordered an iphone 7 plus on june 20, 2017 through flipkart, and the product stopped working within 4 days - the charging point was damaged according to the authorised apple service centre. On my request flipkart replaced the phone on july 5, 2017. Again, after two weeks o[censored]se, the same problem recurred with this phone. I have been following up every authorised apple service centre in delhi for the last week, but apple doesn't claim responsibility for it, it is the seller's. I would request flipkart to contact the seller, and refund the amount i've paid for this phone, i don't want any other replacement from this seller, or even flipkart for that matter.

                  It has been a very tedious process for me, and flipkart seller's credibility is to be blamed here. Please treat this as an urgent query. I'm really disappoint with this experience, and won't be ordering any other electronics from flipkart again.

                  Also, if this issue isn't resolved from flipkart's side, i would have to the legal route.
                  Sep 16, 2017
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Aug 06, 2017
                  Flipkart Customer Care's response
                  We will revert on customer complaint.
                  Verified Support
                  Aug 08, 2017
                  Flipkart Customer Care's response
                  As per the complaint customer damaged the mobile hence the return is was not accepted and also warranty will not be completed.
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                    N
                    Namita Bahadur
                    from Noida, Uttar Pradesh
                    Aug 3, 2017
                    Resolved
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                    Resolved

                    Website: Flipkart.com

                    My order id:0d[protected]
                    Courier name: e-kart logistics
                    Courier awb no.: fmpc[protected]
                    This courier was delivered to me on 1st august 2017 at about 2pm. I had ordered a laptop trolley bag. The order was cash on delivery. Your delivery boy returned rs.100 less. On calling him he did not pick up the phone.
                    Please look into this matter.
                    Thanks.
                    Sep 19, 2017
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Aug 06, 2017
                    Flipkart Customer Care's response
                    We will revert on customer complaint.
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                      D
                      devensingh
                      from Gurgaon, Haryana
                      Aug 3, 2017
                      Resolved
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                      Address: Jalandhar, Punjab, 144009

                      Order id
                      Od[protected] item)

                      Order date
                      Mon, jul 31st '17 12:01 am

                      Product received - august 1, 2017
                      Product - samsung galaxy on max
                      Issue/problem - while calling loudspeaker always remains on
                      - shutter sound always remains on
                      - front camera which they claim to be 13 mp gives
                      Pics even worst than 2 mp while video calls.

                      I want it to be return rather than replacing because the prouduct which will come in replacement will be having same issues as it's front camera problem, and if in case we don't get the product right at that moment than, they will direct us to service center rather than replacing/refunding. At that moment their responsibility would be nil.

                      Kindly focus on my front camera problem (See what they say in image attached) i would like to get their license to be cancelled under which they have registered their firm, because they sell very low quality, and cheap product.

                      I tried to speak with senior manager and other senior guys regarding this same issue they wasted my 2 full nights and 3 days by keeping me only on hold rather than transferring my call to him. Still they are wasting my time in this matter. They only say sorry but don't feel sorry fr the customer. I don't know why i bought their cheap quality product.

                      I will give my best to go to any stage against them for this issue.
                      Sep 10, 2017
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Aug 06, 2017
                      Flipkart Customer Care's response
                      We will revert on customer complaint.
                      Verified Support
                      Aug 08, 2017
                      Flipkart Customer Care's response
                      We understand that you would like to return the product as it does not meet your requirement. However, the seller would replace the product only if there is a manufacturing defect in the product as per the replacement policy. As the product delivered is as per the order you had placed for and there are no manufacturing defects, we regret to inform you that the return of the product cannot be accepted as this is out of seller replacement policy.
                      Aug 14, 2017
                      Updated by devensingh
                      Then you just say that, you provide product of very cheap quality. you can only make fool of customers by providing these sort of cheap products nothing else. No response from your side.
                      Then you just say that, you provide product of very cheap quality.
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                        1
                        10shivam1994
                        from Meerut, Uttar Pradesh
                        Aug 3, 2017
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                        Address: 560034
                        Website: flipkart.com

                        This is my order id OD[protected] and i have requested more than 6 times but i got no resolution from this every day flipkart says my product will be picked up tommorrow, but no response nd now i m too much frustated that i m thinking to claim on..😡
                        Aug 03, 2017
                        Updated by 10shivam1994
                        Nothing
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                          P
                          Pammi CeNation
                          from Shimla, Himachal Pradesh
                          Aug 3, 2017
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                          Address: 171001
                          Website: Flikart.com

                          I purchased a toy drone halicopter from Flipkart as mentioned in website flying range told 300 mtr but delivered product not able to fly 30 mtr when i asked Flipkart customer care for return they deny this product cant be returned. Plz do needful
                          Product detail mentioned in sanpshot.
                          [protected]
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                            P
                            piyali.das22
                            from Mumbai, Maharashtra
                            Aug 3, 2017
                            Resolved
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                            Resolved

                            Address: Thane, Maharashtra
                            Website: Flipkart.com

                            I bought samsung galaxy a9 pro from flipkart.com for rs 26900. The same was sent to me vide invoice dated 22nd june 2017. Frm reliance retail limited nashik highway, bhiwandi dist, mumbai, maharashtra. The phone is giving me trouble and not starting i. E. Booting since monday 31st july 2017. I wrote complaint s to flipkart and tried calling the thm many times. But no response. And they simply wrote against the complaint that it is resolved. I am feeling like cheated. I want replacement of defective mobile. Kindly help.
                            Sep 13, 2017
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Aug 03, 2017
                            Updated by piyali.das22
                            Order ID OD[protected]
                            Verified Support
                            Aug 06, 2017
                            Flipkart Customer Care's response
                            We will revert on customer complaint.
                            Verified Support
                            Aug 08, 2017
                            Flipkart Customer Care's response
                            We had interacted with the customer, apologized for the issue, as per customers complaint we had scheduled for tech visit and as per the tech visit update no issue was found, hence return was cancelled. Closing the case.
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                              S
                              sandeepkambleimc
                              from Kolhapur, Maharashtra
                              Aug 3, 2017
                              Resolved
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                              Resolved

                              mobile handset replacement against doa certificate

                              Address: 416115
                              Website: flipkart

                              I have purchased a new cell phone panasonic eluga turbo from online marketing flipkart.com on dated 29/10/2016. Product id is od[protected]. But unfortunately there were problem came in that cell phone. I carried to panasonic service center but they has declared doa and given me a doa certificate. Already i have sent many time scan copy of doa cert. From that day to till date, i am sick of following only the rules & regulation of...
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                              A
                              Aravind John
                              from Chennai, Tamil Nadu
                              Aug 3, 2017
                              Resolved
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                              Resolved

                              14.09.2016 i bought lennovo k5 note... My complaint is with in product warrenty period mobile is not working properly.. And main fault is mike is not working... I need frequent service.. Let me know the service centres near to me... Im having this problem since one month before.. Pls help as soon as possible.. Pls contact me and resolve my problem.. Kindly take it this as a complaint
                              Sep 17, 2017
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Aug 03, 2017
                              Updated by Aravind John
                              Contact me to this no...[protected]
                              Verified Support
                              Aug 06, 2017
                              Flipkart Customer Care's response
                              We will revert on customer complaint.
                              Verified Support
                              Aug 08, 2017
                              Flipkart Customer Care's response
                              customer asking for service center details. We interacted and shared the mail of brand toll free number and closing the case.
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                                A
                                Ashok Jaat
                                from Lucknow, Uttar Pradesh
                                Aug 3, 2017
                                Resolved
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                                Resolved

                                Address: 334001
                                Website: [email protected]

                                My flipkart account has been deactivated and now i want be activate it but it is not activating
                                My flipkart account connected with my mobile no. It is not connected with email and when i enters the mobile no. And password he saw me "account is inactive contact the customer support to reactivate it"
                                Pl solve this problem vastly

                                Email [protected]@gmail.com
                                Phone [protected]
                                Phone [protected]
                                Sep 26, 2017
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Aug 06, 2017
                                Flipkart Customer Care's response
                                We will revert on customer complaint.
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                                  J
                                  Jai Sagar
                                  from Noida, Uttar Pradesh
                                  Aug 3, 2017
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                                  Address: New Delhi, Delhi, 110044
                                  Website: Flipkart

                                  Quality issue... And is an old model we dont want this any more... As because of flipkart late delivery and return contact... We bought it from shop... Now there is no need of buying this from flipkart... So plz.. Refund the money in flipkart wallet or phone pe wallet so we can continue to shop another item.
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                                    I
                                    IMAnkitbansal
                                    from Guna, Madhya Pradesh
                                    Aug 3, 2017
                                    Resolved
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                                    Resolved

                                    Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

                                    Dear sir,

                                    I buying a phone through online portal flipkart moto e4 plus form 28th july 2017, in that phone, i am found some major issues like, phone heating problem over the chagrining, camera also not working properly, touch screen also not working smoothly, and in the flipkart portal have mention 10 days replacement warranty​. But flipkart executive didn't responding properly, they told me that you need to be visit on moto service center for further assistance.

                                    Please help me out for the issues.

                                    Thanks and regards
                                    Ankit bansal
                                    Sep 8, 2017
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Aug 03, 2017
                                    Updated by IMAnkitbansal
                                    My mobile no is [protected] please do the needful foe the same..
                                    Verified Support
                                    Aug 06, 2017
                                    Flipkart Customer Care's response
                                    We will revert on customer complaint.
                                    Verified Support
                                    Aug 08, 2017
                                    Flipkart Customer Care's response
                                    We had interacted with the customer, as per customer request return request taken and tech visit completed to find the issue. As per the tech visit update, there was no issue found, hence rejected the return.
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                                      cbasab
                                      from Shillong, Meghalaya
                                      Aug 3, 2017
                                      Resolved
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                                      Resolved

                                      Website: Flipkart.com

                                      I ordered a mobile phone (Order id od[protected] from www.flipkart.com on 31st july, 2017. The received mobile has multiple issues, such its front camera capturing dark video images and this makes video image captured during video calling beyond recognition. Other sound noises is also coming during video calling. Rear camera video image is also very dark.
                                      I want to return this phone and get refunded.
                                      Flipkart is not even replacing this faulty item.

                                      I feel cheated and helpless.

                                      Kindly, help.
                                      Sep 13, 2017
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Aug 06, 2017
                                      Flipkart Customer Care's response
                                      We will revert on customer complaint.
                                      Verified Support
                                      Aug 08, 2017
                                      Flipkart Customer Care's response
                                      customer complained that product is defective. We interacted and apologized for the issue, requested to follow trouble shooting steps and if issue remains kindly get back within 24 hrs. Hence closing the case.
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