Flipkart Complaints & Reviews

See how flipkart is cheating on me! Redmi note 4 32gb/3gb ram.

Please help me! Please! They sent me damaged used bended phone! Its totally bended, if i give pressure the screen could come out of body! Plz help me to get the refund!

My name : abhijeet mitra
My phn no : [protected], [protected]
My item : xiaomi redmi note 4

This is the copy email that i sent to flipkart this morning -

" order id - od[protected]
Return id[protected]

Need refund. Arrange the pickup! Stop wasting time and stop fooling customers! And your told free number executives are nothing but #. Non sense.
Flipkart can cheat i never imagined. Shame on you! Give my money back! Liars!

1. I got a replacement on 28th july.

2. After unboxing i got that from box packaging to phone, its used.

3. After few times i got that the phone is bended, used condition, smudges all over, buttons are non workable, cracking noise are coming from whole body and sides of the pjone as its bended etc..

4. Anyway, i called flipkart for refund, as i got the replacement like this.

5. The representative told me where should i take the refund? On wallet or bank account? I said wallet. He started processing. And then he said i will get call regarding return pickup and whole thing will be done by 29th july. Then i reconfirmed that it will be picked up by 29th july or not, he confirmed it will be.
I got sms and email regarding that and the thing is i have to wait till 2:30pm 29th july for call regarding it.

6. Waited for 2:30pm yesterday, no pickup arrangement, no call, no sms, no email, no nothing.

7. I called flipkart again, she told me i have to wait till 6:30pmm! Haha! Then she transferred the call to senior, he said he couldn't do anything! Haha! I have to wait. I asked what if i get no response and pickup again? He said no sir, you will get notified for sure.

8. Nothing happened after 6:30pm, haha! So i called again, that ma'am requested me to wait till 9:00pm again.. Haha!

9. Nothing happened after 9:00pm, haha!
I called atleast 20times till 11pm! Got no result, just requested me to wait and wait.. Haha..

10. Now few mins ago i was talking to flipkart, he requested me to wait 24hours! Haha! Haha! Then i said if you can't help me, transfer the call to a senior executive, he said they got no permission for that! Haha! What the hell! Then i said i know about the permission, just transfer the call!
So he said no sir! Haha! Then i talked point to point, then he started to shrink, and said wait am transferring the call to senior, but then after few times, he said it can't be done sir, no seniors are here sir, call after 4 hours! Haha!
_
Points to be noted -
Got the damaged bended used phone. And flipkart treated like -

I) 29th july pickup/call from flipkart guarantee

Ii) will get something from flipkart by 2:30pm

Iii) will get call by 6:30 for sure

Iv) will get call by 9pm or within 29th july 11:59:59pm

V) today, i have to wait again for 24hours. Haha!
_
Flipkart is cheating on me. I need the refund, pickup the item. Arrange the return pickup, thats it! Stop bluffing! I need the refund! You guys eating my money! "

Trimmer order is[protected] purchase on 20/7/17.. And delivery on time date but the product was defective one screw opened and trimmer not work properly... I returned request on the same date... And after two day my product exchanged bt second product is another design and also defective piece...
Two times i got defective product continue... # off
But the good thing is money refunded in phone pe wallet.. Immediately after confirmation of returned last time product to delivery boy.
My purchases experience is so bad with flipkart.
Why this happened many time?

I hav ordered the mobile moto e4 on 18th july with order number :od[protected] and
Tracking id :fmpc[protected]
Name:santosh kumar

They promised me to give delivery before 25th of july till 7pm.. But they failed to do so... After enquriy they registered my complaint and given promise that they will solve my problem on or before 29th july... But still now they not yet solved the problem... The logistics people fooling me on deliverying the product... So please solve the problem as soon as possible.. U have wasted ma time and energy.. I[censored] not respond for this i will go to consumer court...

I have orderd d kaur sony xperia m back panel, order id-od[protected]. Cost of product is online paid through debit card. Which is received on 4rd july and due to bad qaulity i have returned it but yet my money is not refunded. When i complaint about it on flipkart every time they are igonering our complain by saying that they have already refunded.

I would like to cancel my order because of wrong mobile selected my order no. od[protected]
please send me a confirmation message on [protected] email id : [protected]@gmail.com

please do it as soon as possible..

My flipkart account connected with my mobile no. It is not connected with email nd when i enters the mobile no. And password he saw me 'account is inactive contact the customer support to reactivate it "

Please solve this problem as soon as possible.

Mobile no. [protected]
Email id: [protected]@gmail.com

Od[protected]
Hi,

I was unable to received the shipment yesterday as did not have the entire cash ready and placed order for 2 phones one for myself & 1 for my friend who was about to transfer the funds today as per ur estimated delivery date. I had received a message indicating that the order is out for delivery. I called the mentioned number and spoke to your executive whi stated that he was coming however i stated i would be paying 12999 by cash & 12999 by card however ur executive refused to accept it indicating either pay entire 25, 998 by either card or cash. Why do u guys ship the 2 phones together in first place and late r not accepting seperate payments for 2 phones ordered. Now when i spoke to ur exective he stated i could come to their mira road hub and collect it and it was approx 4 pm at that time. When i arranged for entire cash and reached there around 8 pm the attendant told me their cash counter is closed and they cant accept any payments. I requested then to hand it over n take d cash as i had to give the phone to my friend as i forced him to get the cash transferred urgently as have to collect the handset. I then lost hope n requested them to atleast have it delivered on priority in d morning however they started giving excuses we dont know who is going to deliver and ww not at all helpul. And when i called ur customer care for this to get the matter escalated the person i spoke to was like a computer just having standard answers ir shipment will be delivered by 2nd aug without even understand ing the reason i called was to ensure the delivery is done on priority in d morning and that really made me lose my temper and be rude and hang up. How can you guys act so unprofessional and thar eally made me irate and lose hope in flipkarts services and would recommend every one never to order from flipkart. Amazon is much better than you guys. If possible have the shipment delivered on priority tomorrow or cancel it.

Thanks.

I had bought case for ipad 2017 from flipkart tge product was at its worst condition so i retured it back and appliled for refund till this date afetr a month or so i have not received any refund or call back from flipkart the first and worst exeperice from flipkart
I request all the people not to buy anything from this fraud website
The worst ever online shopping website

First i had purchased a galaxy j7 back cover but it was not fit for my phone. So i had submitted for replacement. And this time i got another back cover of the same size but of different pattern. But still it's not fit for my phone and this time i requested for refund. The delivery executive came to collect the product but they informed that they have not been given the information of the back cover i had ordered for replacement. On my flipkart account too, only the purchase of the back cover which i have ordered first is shown. The product which came as replacement is not updated on my account and hence tha delivery executive could not collect it and hence my refund is also been delayed. So i would like you to take the necessary actions.

I made the payment of rs.999 through phone pe app but flipkart delivery guy told that he has not received the payment so he didn't deliver the order to me. This is not the way you treat customers and if that's the condition you could have confirmed it from phone pe regarding the payment and after that deliver the product to me. I called phone pe customer care and they told me that they have received the payment and still the delivery guy didn't give me the product.

I recently purchased moto e4 plus mobile... The very next day i found out that it was defective... The microphone was not working properly... My voice was sometimes not audible at all to the other person... When i made a replacement request they didn't approve it... And ignored all our calls and emails to them... They assured they will get back to us but they never did.

We are order bean bag filler from flipkart.com of 4kg quality, they show only two left in stock so we order both of them. When i receive my order i m totally shock because it is of only 1kg. I thought it is by mistake and i wait for my second bag. Today i received my order by is also of same quantity. I m a regular customer of flipkart.com but now i decided not to purchase anything from flipkart.com. And suggest to other also that they not use this online shopping app.

Fipkar website has an error on the website, at the time of making a payment, it is throwing an error and not proceeding to payment completion.

I tried all the payment gateway but the error still persists and not allowing me to make payment and complete my order.

On speaking to support they mention it's not their issue, i tried with multiple login and different profile but the issue still persists.
I have attached screenshot of error for better resolution

I am nirupama raghavan from hyderabad.
I ordered 3 mobile sets of brand moto e 4 plus from flipkart on 19th july for my parents in chennai.
One of the mobile (Order id od[protected] was found to be faulty as it is not showing display after switching on.
Request for return filed on 22nd of july.
Received a message that they will attend the complaint in 72 hours and that they will contact us around monday (24th july) 10am. But nobody contacted.
I sent a mail/ mesage on monday and received a mail saying that technician will come on saturday (Jul 29th) to check the mobile. Till now nobody has come.
Meanwhile i see in my flipkart account that they have mentioned that the technician visit is cancelled.
I am unable to contact them by phone as it keeps saying that there is no order in this registered mobile number.
Please help to get replacement of my mobile.

Return Update: Sorry, the seller is unable to fulfil your return request for Moto E4 plus with order id OD[protected]. Please check your email for more details Rs, 9999

All times say flipkart same dailog

Dont response

Its really frustrating after telling the delivery guy on call repeatedly (4times) to please call on different number and to come to different place. But again they did mistake. Again called up why you are doing like this it was a request, he said sorry and he told he will come next day before 9 am. Again that person didnt gave any call till 10. Again when i called back he told he forgot and will deliver in an hour. But again he didnt deliver in that time. I mean what an unprofessional way to deliver.

Ordered a television online because of attractive offer. Wasn’t sure about how small the actual size would be based on pictures. At delivery refused delivery as it was quite small. They refused to take it back still sealed and return the money. Thieves !! Horrible customer service. Please stay away from Flipkart.

Sansui horizon 1 battery is not available in any store, please give me reply. Im from udupi city of karnataka state there is no service center is available for sansui, they told me that we have stop the service of sansui company, so what to do me now. Please send best advice to me to get a battery for sansui horizon 1. Please send reply to me, i tried of from to go to very store in udupi for asking battery of sansui horizon 1.

Charger and handset is missing . complain krne keep bad bhi company ki taraf se koi response nahi...22-7-17 ko Mene complain ki this or Abhi tk koi response nahi he ...plzzz mobile problem ki wajah se or unsatisfy company service se me ye product return Krna chahta hu...plzzz call me ...[protected] tomorrow

I want to inform you that on 14th may 2017, i have ordered an carrier ac and the same was delivered but not on the mentioned address as my address was 2a/15, n. I. T faridabad 2nd floor, faridabad – 121001, haryana and your delivery partner gati have delivered the same on ground floor and denied delivering the same to the second floor and they were going like this only and after requesting them they took rs. 500 to get it delivered on 2nd floor. After that when the installation person came to my address the open the box and fitted the ac on the space. And after that when we all where trying to find remote control of ac the it was not there and now they took installation money rs. 750 and gone from there. After that i make a complain online with flipkart regarding the same and i was told to wait for a resolution and will be updated within 48 hours but it took more than a month for them to get and then they told me to take rs.800 as flipkart wallet money as they are not able to provide the remote as its not available i clearly told when i will have to pay the local merchant in hard cash not in flipkart wallet so what will i do with that. But you have shown very unprofessionalism as you are not in mood to help me. And the second option you have given was to replace the same with new one but i must bear the uninstallation and again the installation which is not correct as there was no fault from my side it was the problem from your side. Why should i pay rs. 1500 for the thing where there is no fault of mine. As you have already wasted enough of my time and the product is also laying like this without using the product i am paying the emi for the same. So, replace, refund or do whatever you want but i will not pay any money for anything. And need refund of my rs. 500 also which i paid to the delivery person.