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Flipkart Complaints & Reviews

2.8
Updated: Dec 26, 2025
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Flipkart reviews & complaints page 1805

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I
Ifrah
from Atraulia, Uttar Pradesh
Jul 30, 2017
Resolved
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Resolved

Address: New Delhi, Delhi

Lenovo k6 power mobile was ordered on flipkart on 29 april, 2017. Now charger has stopped to work if it is connected to mobile it does discharging instead of charging. As the accessories of mobile have warranty of 6 months so the charger is under warranty. I request you to kindly give me the information that how to exchange the charger of this mobile as soon as possible.
Order id : od[protected]
Vat/tin: [protected]
Shipping adress : house no.124, first floor, swayam siddha colony, punjabi bagh west, new delhi-110026
Bill amount: rs.9999
Sep 1, 2017
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Jul 31, 2017
Flipkart Customer Care's response
We will revert on customer complaint.
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    D
    Dikshant Goyal
    from Mumbai, Maharashtra
    Jul 30, 2017
    Resolved
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    Resolved

    Address: Raigad, Maharashtra, 410210
    Website: Flipkart.com

    I ordered a laptop worth 25000 rupees on 10 july. On 12 july i ordered for replacemrnt. I was given a date of 15 july as deadline for replacement but replacement didnt take place. On 16 july again i called to get replacement and they said replacement will take place before 20 july. Again same thing happened nobody showed up for replacement. Then again they told me to wait till 24 july. Nobody came again! Then on 25 july they took my request for refund which will be initiated before 31 july. On 30 july i got informed that my request has been cancelled. This is the service flipkart provides to a customer ordering a big electronic item.
    Aug 31, 2017
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Jul 31, 2017
    Flipkart Customer Care's response
    We are unable to find order details. Kindly contact our toll free number[protected].
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      R
      Raju Saradar Gabbarsingh
      from Mumbai, Maharashtra
      Jul 30, 2017
      Resolved
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      Resolved

      Address: Visakhapatnam, Andhra Pradesh, 530004
      Website: flipkart

      Sorry for inconvenience and wrong information about receiving product. So, we want our product should come back to home and contact numbers:[protected], [protected]. And my item is moto c plus black i. E;[protected] at 2:30 pm my order id is :od[protected] and tracking id:fmpc[protected] and executive number is :[protected], pin:123 and cost of product is rs 6999
      Sep 2, 2017
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Jul 31, 2017
      Flipkart Customer Care's response
      We will revert on customer complaint.
      Verified Support
      Aug 02, 2017
      Flipkart Customer Care's response
      We had interacted with the customer, apologized for the issue, found that customer itself have requested to cancel the product, hence it was cancelled. Customer can also place fresh order from the website according to the product availability. Closing the case as information is been provided.
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        R
        Raja Rammohan Roy
        from Hyderabad, Telangana
        Jul 30, 2017
        Resolved
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        Resolved

        I've booked flip cover for samsung, that number is fmpc[protected], that was dameged pice delvard, i was returned, today you deliver boy has call me for getting new pease he cslled me i was at out side that time your person said i came within 30 minutes but he didn't come and also he has not responded my calls i'm trying several times, but no use this shipment number is fmpp[protected]. Plz tale nesasary action
        Sep 14, 2017
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Jul 31, 2017
        Flipkart Customer Care's response
        We will revert on customer complaint.
        Verified Support
        Aug 07, 2017
        Flipkart Customer Care's response
        Spoke with customer and apologized for the issue, said he received old stock of 2-3 years back. Requested to justify and customer said he can't and said dont need anything and disconnected the call. However, closing the case from our end.
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          K
          Kishan Mandaviya
          from Mumbai, Maharashtra
          Jul 30, 2017
          Resolved
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          Resolved

          Address: Ahmedabad, Gujarat, 302481
          Website: Flipkart.com

          Flipkart company achhi he lekin... Usme kaam karne wale log achhe nai se... Sahi information provide nahi karte customer ko... Customer ka order to le lete he... Or flipkart mese message bhi aa jata he ki aapki today delivery he... Or aaj nai aane pr hm call kare to bolte he ki order delivery nai ho payega... Usme bhi customer ko hi call karna... Or... Baat... Agar delivery hi nai hoti uss area me jaha out of delivery ho to order hi kyu lete ho... Order 23/7 ko diya tha or aaj 30/7 ko muje bataya gaya ki order delivery nai ho payega... Mara complain no...:- in[protected] flipkart executive ne diya
          Sep 1, 2017
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Jul 31, 2017
          Flipkart Customer Care's response
          We will revert on this complaint.
          Verified Support
          Aug 01, 2017
          Flipkart Customer Care's response
          We had interacted with the customer, apologized for the issue, as per customers complaint found that customers address is out of serviceable area, hence the order got cancelled. Informed the same and closing the case.
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            K
            Kiran Manan Anand
            from Zamania, Uttar Pradesh
            Jul 30, 2017
            Resolved
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            Resolved

            Address: Lucknow, Uttar Pradesh
            Website: Flipkart

            My flipkart account has been deactivated and now i want be activate it but it is not activating
            My flipkart account connected with my mobile no. It is not connected with email and when i enters the mobile no. And password he saw me "account is inactive contact the customer support to reactivate it"
            Pl solve this problem vastly

            Phone: [protected]
            [protected]@gmail.com
            Sep 2, 2017
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Jul 31, 2017
            Flipkart Customer Care's response
            We will revert on customer complaint.
            My flipkart account has been deactivated and now i want be activate it but it is not activating
            My flipkart account connected with my mobile no. It is not connected with email and when i enters the mobile no. And password he saw me "account is inactive contact the customer support to reactivate it"
            Pl solve this problem vastly
            My mobile number is [protected]
            Email- manoj.[protected]@gmail.com
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              R
              RASHEED AHMED N Y
              from Bengaluru, Karnataka
              Jul 30, 2017
              Resolved
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              Resolved

              Address: 560077
              Website: Flipkart Service escalation

              Reference to order id:od[protected], washing machine is delivered on 17th july but after doing day to day follow-up as on today installation is not done.
              Front and back office is not responding even after day to day follow-up. I am really clueless what to do. I want to return product but not getting return option on flipkart site.
              I am really frustrated with flipkart service.

              Request you to resolve asap.

              Please share escalation contact details.

              Regards
              Rasheed
              [protected]
              Bangalore
              Sep 15, 2017
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Jul 31, 2017
              Flipkart Customer Care's response
              We will revert on this complaint.
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                M
                Mansour Alburaihy
                from Haldwani, Uttarakhand
                Jul 30, 2017
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                Address: Aligarh, Uttar Pradesh, 202002

                I am Mansour . i bought Timex TW002E114 Analog Watch two days ago. i started using it but The watch stopped working . it is a poor quality. i made a return request but the one who collects the items refused to take it . he asked me to complain again. herein, i am complaining again. the product is not good. so i request a return .
                +2 photos
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                  A
                  arnaz
                  from Mumbai, Maharashtra
                  Jul 30, 2017
                  Resolved
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                  Resolved

                  Address: Thane, Maharashtra, 421302
                  Website: www.flipkart.com

                  1. Samsung galaxy j3 pro (Gold, 16 gb)
                  Delivery expected by sun, jul 30th '17
                  Item has been shipped. Bluedart - [protected]. Its delhivery date is 29.07.2017 still pending.
                  2. Forme n1delivery expected by sat, jul 29th '17
                  Item has been shipped. Ecom express[protected]
                  Still pending.
                  3. Delivery expected between sat, jul 29th '17 and wed, aug 2nd '17
                  Item has been shipped. Ecom express[protected]
                  Sep 2, 2017
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Jul 30, 2017
                  Updated by arnaz
                  OD[protected] there are two iteam has been order all three is still pending
                  Verified Support
                  Jul 31, 2017
                  Flipkart Customer Care's response
                  We will revert on customer complaint.
                  Verified Support
                  Aug 01, 2017
                  Flipkart Customer Care's response
                  Interacted with the customer informed that we cant take return request for delay delivery so cancelled the return request and case stands resolved.
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                    S
                    Sagar Padangale
                    from Pune, Maharashtra
                    Jul 30, 2017
                    Resolved
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                    Resolved

                    Address: 423107

                    I am sagar appasaheb padangale from rahata, tal - rahata, dist - ahmednagar. I ordered for pushkaraj stone on 18 june 2017. The order id was od[protected]. I received an empty packet without stone. I made contact with them they did accept my complaint and agreed for replacement, this happened 3 times they deceived me in replacement issue. They neglected the redelivery, they sent the emails but i have not got the stone yet. I am looking forward for the justice.
                    Sep 1, 2017
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Jul 31, 2017
                    Flipkart Customer Care's response
                    We will revert on customer complaint.
                    Verified Support
                    Aug 01, 2017
                    Flipkart Customer Care's response
                    We have processed the refund to customer account hence case stands resolved.
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                      A
                      amitdaur
                      from Mundi, Madhya Pradesh
                      Jul 30, 2017
                      Resolved
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                      Resolved

                      Address: Indore, Madhya Pradesh, 452007
                      Website: syskaaccessories.com

                      Hi received a defective syska power bank from flipkart. And now i am not getting any service center of syska. Service center does not exist. I called to syska customer care number where asked me to email my complaint but then no body replying on the email. And when i am trying to call flipkart customer care, i am not getting any support from there too. Please help me to resolve my issue.

                      Thanks,
                      Amit
                      [protected]
                      Sep 6, 2017
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Jul 31, 2017
                      Flipkart Customer Care's response
                      We will revert on this complaint.
                      Verified Support
                      Aug 06, 2017
                      Flipkart Customer Care's response
                      Spoke to the customer on 9644****20, informed him that we have spoken to the C.C team of Syska accessories and they are ready to provide service in his pincode. Provided all details in mail. Closing the complaint.
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                        A
                        Abhijeet Mitra
                        from Kolkata, West Bengal
                        Jul 30, 2017
                        Resolved
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                        Resolved

                        Website: www.flipkart.com

                        See how flipkart is cheating on me! Redmi note 4 32gb/3gb ram.

                        Please help me! Please! They sent me damaged used bended phone! Its totally bended, if i give pressure the screen could come out of body! Plz help me to get the refund!

                        My name : abhijeet mitra
                        My phn no : [protected], [protected]
                        My item : xiaomi redmi note 4

                        This is the copy email that i sent to flipkart this morning -

                        " order id - od[protected]
                        Return id[protected]

                        Need refund. Arrange the pickup! Stop wasting time and stop fooling customers! And your told free number executives are nothing but #. Non sense.
                        Flipkart can cheat i never imagined. Shame on you! Give my money back! Liars!

                        1. I got a replacement on 28th july.

                        2. After unboxing i got that from box packaging to phone, its used.

                        3. After few times i got that the phone is bended, used condition, smudges all over, buttons are non workable, cracking noise are coming from whole body and sides of the pjone as its bended etc..

                        4. Anyway, i called flipkart for refund, as i got the replacement like this.

                        5. The representative told me where should i take the refund? On wallet or bank account? I said wallet. He started processing. And then he said i will get call regarding return pickup and whole thing will be done by 29th july. Then i reconfirmed that it will be picked up by 29th july or not, he confirmed it will be.
                        I got sms and email regarding that and the thing is i have to wait till 2:30pm 29th july for call regarding it.

                        6. Waited for 2:30pm yesterday, no pickup arrangement, no call, no sms, no email, no nothing.

                        7. I called flipkart again, she told me i have to wait till 6:30pmm! Haha! Then she transferred the call to senior, he said he couldn't do anything! Haha! I have to wait. I asked what if i get no response and pickup again? He said no sir, you will get notified for sure.

                        8. Nothing happened after 6:30pm, haha! So i called again, that ma'am requested me to wait till 9:00pm again.. Haha!

                        9. Nothing happened after 9:00pm, haha!
                        I called atleast 20times till 11pm! Got no result, just requested me to wait and wait.. Haha..

                        10. Now few mins ago i was talking to flipkart, he requested me to wait 24hours! Haha! Haha! Then i said if you can't help me, transfer the call to a senior executive, he said they got no permission for that! Haha! What the hell! Then i said i know about the permission, just transfer the call!
                        So he said no sir! Haha! Then i talked point to point, then he started to shrink, and said wait am transferring the call to senior, but then after few times, he said it can't be done sir, no seniors are here sir, call after 4 hours! Haha!
                        _
                        Points to be noted -
                        Got the damaged bended used phone. And flipkart treated like -

                        I) 29th july pickup/call from flipkart guarantee

                        Ii) will get something from flipkart by 2:30pm

                        Iii) will get call by 6:30 for sure

                        Iv) will get call by 9pm or within 29th july 11:59:59pm

                        V) today, i have to wait again for 24hours. Haha!
                        _
                        Flipkart is cheating on me. I need the refund, pickup the item. Arrange the return pickup, thats it! Stop bluffing! I need the refund! You guys eating my money! "
                        Sep 2, 2017
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Jul 31, 2017
                        Flipkart Customer Care's response
                        We will revert on customer complaint.
                        Verified Support
                        Aug 01, 2017
                        Flipkart Customer Care's response
                        The replacement product has been delivered to customer and also We'd like to let you know that your recent request has been canceled as our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your Flipkart account.
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                          D
                          Deepak Kumar modi
                          from Delhi, Delhi
                          Jul 30, 2017
                          Resolved
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                          Resolved

                          Address: New Delhi, Delhi

                          Trimmer order is[protected] purchase on 20/7/17.. And delivery on time date but the product was defective one screw opened and trimmer not work properly... I returned request on the same date... And after two day my product exchanged bt second product is another design and also defective piece...
                          Two times i got defective product continue... # off
                          But the good thing is money refunded in phone pe wallet.. Immediately after confirmation of returned last time product to delivery boy.
                          My purchases experience is so bad with flipkart.
                          Why this happened many time?
                          Sep 13, 2017
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Jul 31, 2017
                          Flipkart Customer Care's response
                          We will revert on this complaint.
                          Verified Support
                          Aug 01, 2017
                          Flipkart Customer Care's response
                          It might be due to unexpected circumstances, so necessary feedback has been taken. We will improve the service.
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                            S
                            Santoshkumar Pujari
                            from Konnur, Karnataka
                            Jul 30, 2017
                            Resolved
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                            Resolved

                            Address: Gulbarga, Karnataka

                            I hav ordered the mobile moto e4 on 18th july with order number :od[protected] and
                            Tracking id :fmpc[protected]
                            Name:santosh kumar

                            They promised me to give delivery before 25th of july till 7pm.. But they failed to do so... After enquriy they registered my complaint and given promise that they will solve my problem on or before 29th july... But still now they not yet solved the problem... The logistics people fooling me on deliverying the product... So please solve the problem as soon as possible.. U have wasted ma time and energy.. I[censored] not respond for this i will go to consumer court...
                            Sep 2, 2017
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Jul 31, 2017
                            Flipkart Customer Care's response
                            We will revert on this complaint.
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                              Q
                              qamar raza
                              from Kanpur, Uttar Pradesh
                              Jul 30, 2017
                              Resolved
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                              Resolved

                              Address: 231220

                              I have orderd d kaur sony xperia m back panel, order id-od[protected]. Cost of product is online paid through debit card. Which is received on 4rd july and due to bad qaulity i have returned it but yet my money is not refunded. When i complaint about it on flipkart every time they are igonering our complain by saying that they have already refunded.
                              Sep 2, 2017
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Jul 31, 2017
                              Flipkart Customer Care's response
                              We will revert on this complaint.
                              Verified Support
                              Aug 01, 2017
                              Flipkart Customer Care's response
                              The order is returned and refund is processed to customer account hence issue stands resolved.
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                                S
                                sravanu kïlleŕ
                                from Lala, Assam
                                Jul 30, 2017
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                                I would like to cancel my order because of wrong mobile selected my order no. od[protected]
                                please send me a confirmation message on [protected] email id : [protected]@gmail.com

                                please do it as soon as possible..
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                                  S
                                  sravanu kïlleŕ
                                  from Lala, Assam
                                  Jul 30, 2017
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                                  My flipkart account connected with my mobile no. It is not connected with email nd when i enters the mobile no. And password he saw me 'account is inactive contact the customer support to reactivate it "

                                  Please solve this problem as soon as possible.

                                  Mobile no. [protected]
                                  Email id: [protected]@gmail.com
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                                    G
                                    g.8879008955
                                    from Mumbai, Maharashtra
                                    Jul 29, 2017
                                    Resolved
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                                    Resolved

                                    Address: Thane, Maharashtra, 401107
                                    Website: Flipkart.com

                                    Od[protected]
                                    Hi,

                                    I was unable to received the shipment yesterday as did not have the entire cash ready and placed order for 2 phones one for myself & 1 for my friend who was about to transfer the funds today as per ur estimated delivery date. I had received a message indicating that the order is out for delivery. I called the mentioned number and spoke to your executive whi stated that he was coming however i stated i would be paying 12999 by cash & 12999 by card however ur executive refused to accept it indicating either pay entire 25, 998 by either card or cash. Why do u guys ship the 2 phones together in first place and late r not accepting seperate payments for 2 phones ordered. Now when i spoke to ur exective he stated i could come to their mira road hub and collect it and it was approx 4 pm at that time. When i arranged for entire cash and reached there around 8 pm the attendant told me their cash counter is closed and they cant accept any payments. I requested then to hand it over n take d cash as i had to give the phone to my friend as i forced him to get the cash transferred urgently as have to collect the handset. I then lost hope n requested them to atleast have it delivered on priority in d morning however they started giving excuses we dont know who is going to deliver and ww not at all helpul. And when i called ur customer care for this to get the matter escalated the person i spoke to was like a computer just having standard answers ir shipment will be delivered by 2nd aug without even understand ing the reason i called was to ensure the delivery is done on priority in d morning and that really made me lose my temper and be rude and hang up. How can you guys act so unprofessional and thar eally made me irate and lose hope in flipkarts services and would recommend every one never to order from flipkart. Amazon is much better than you guys. If possible have the shipment delivered on priority tomorrow or cancel it.

                                    Thanks.
                                    Sep 2, 2017
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jul 31, 2017
                                    Flipkart Customer Care's response
                                    We will revert on this complaint.
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                                      D
                                      dicchi p
                                      from Bengaluru, Karnataka
                                      Jul 29, 2017
                                      Resolved
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                                      Resolved

                                      Address: 560062

                                      I had bought case for ipad 2017 from flipkart tge product was at its worst condition so i retured it back and appliled for refund till this date afetr a month or so i have not received any refund or call back from flipkart the first and worst exeperice from flipkart
                                      I request all the people not to buy anything from this fraud website
                                      The worst ever online shopping website
                                      Sep 2, 2017
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jul 31, 2017
                                      Flipkart Customer Care's response
                                      We will revert on this complaint.
                                      Verified Support
                                      Aug 01, 2017
                                      Flipkart Customer Care's response
                                      We have interacted with the customer stating that the refund is not completed, when checked the refund is already completed and ARN number is also generated. Informed customer to get in touch with the bank, raising a dispute, customer was not agreeing and stating bank is stating they have not received any amount and contact flipkart. Informed again to contact the bank as we have completed the refund from our side. Hence closing the case.
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                                        D
                                        Devayani R.S
                                        from Thiruvananthapuram, Kerala
                                        Jul 29, 2017
                                        Resolved
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                                        Resolved

                                        Address: Thiruvananthapuram, Kerala

                                        First i had purchased a galaxy j7 back cover but it was not fit for my phone. So i had submitted for replacement. And this time i got another back cover of the same size but of different pattern. But still it's not fit for my phone and this time i requested for refund. The delivery executive came to collect the product but they informed that they have not been given the information of the back cover i had ordered for replacement. On my flipkart account too, only the purchase of the back cover which i have ordered first is shown. The product which came as replacement is not updated on my account and hence tha delivery executive could not collect it and hence my refund is also been delayed. So i would like you to take the necessary actions.
                                        Aug 31, 2017
                                        Complaint marked as Resolved 
                                        Flipkart customer support has been notified about the posted complaint.
                                        Jul 29, 2017
                                        Updated by Devayani R.S
                                        First I had purchased a galaxy j7 back cover but it was not fit for my phone. So I had submitted for replacement. And this time I got another back cover of the same size but of different pattern. But still it's not fit for my phone and this time I requested for refund.The delivery executive came to collect the product but they informed that they have not been given the information of the back cover I had ordered for replacement. On my flipkart account too, only the purchase of the back cover which I have ordered first is shown.The product which came as replacement is not updated on my account and hence tha delivery executive could not collect it and hence my refund is also been delayed.So I would like you to take the necessary actions.
                                        Verified Support
                                        Jul 31, 2017
                                        Flipkart Customer Care's response
                                        Hi Team,
                                        We are unable to find order detail or register contact number for given complaint.
                                        We request you to get in touch with our customer care team on below detail.
                                        We're available 24 hours a day.
                                        [protected] or[protected]
                                        Email :- [protected]@flipkart.com
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