Flipkart Complaints & Reviews

Quality issue... And is an old model we dont want this any more... As because of flipkart late delivery and return contact... We bought it from shop... Now there is no need of buying this from flipkart... So plz.. Refund the money in flipkart wallet or phone pe wallet so we can continue to shop another item.

Dear sir,

I buying a phone through online portal flipkart moto e4 plus form 28th july 2017, in that phone, i am found some major issues like, phone heating problem over the chagrining, camera also not working properly, touch screen also not working smoothly, and in the flipkart portal have mention 10 days replacement warranty​. But flipkart executive didn't responding properly, they told me that you need to be visit on moto service center for further assistance.

Please help me out for the issues.

Thanks and regards
Ankit bansal

I ordered a mobile phone (Order id od[protected] from www.flipkart.com on 31st july, 2017. The received mobile has multiple issues, such its front camera capturing dark video images and this makes video image captured during video calling beyond recognition. Other sound noises is also coming during video calling. Rear camera video image is also very dark.
I want to return this phone and get refunded.
Flipkart is not even replacing this faulty item.

I feel cheated and helpless.

Kindly, help.

I ordered onida led tv 43fis on friday (28 jul), tv deliver on saturday afternoon!!! (29 july).
Installation guy came on monday (31 july), tv didnt turned on. Same day raised a request for replacement (Od[protected] on 31 july.
Then flipkart customer service guy mentioned onida technician will visit and check, onida engineer came on 02 august and mentioned defective product and go for replacement from flipkart (1707h[protected].

When i called flipkart now they are telling technician visit itself not done and will update asap.

Flipkart sent defective product and playing with customers.

Dear sir

Kindly Refund the my amount due Different products Received
Mi4 64 Gb but due Recvied is mi4 32 gb
so please Refund my money & change products
last 4 days i complants to filkart excvtive he was not take a proper solution please help sir take your product

[protected]

I recently placed an order for mi note 4 32 gb by paying the full amount. Now, i no where see anything regarding my order. The detail are vanished. I've my money deducted from my bank account.
I called the support and found out that they were not find my order in their servers.

Please help me with the following
I need this product to be delivered to me.
The app doesn't show the order placed.
Customer service representative is also not able to have the order located.

This is the response received.
We have received a request for your order with txn id:tx[protected] and are trying to confirm the payment with your bank. If your amount has already been deducted, your order will be confirmed shortly.in case we are not able to confirm your payment, we will refund the entire amount to your account/wallet automatically.

Payment confirmation

An amount of rs. 11717 has been debited from your a/c xxxxxx3580 for an online transaction done at itechprocess using corpnet banking, ref no:[protected] from corpbank

I had placed an order for a mobile phone on 24th july, 2017. I made the payment via debit card. The amount was successfully debited (Deducted) from my account, but the order was not placed. Even though the the order was not placed, over a duration of a week they have not refunded my debited amount back. They say that the payment didn't reach flipkart.

The statement from my bank clearly shows that the amount was debited on the name of flipkart (See attached images)

Order id : od[protected]

I purchased mobile moto e4 plus of rs : 9999 on 16th july on emi of my credit card till date the amount of rs : 9999 has not converted to emi although i had selected the option emi on flipkart..
The very very worst & pathetic online company i every seen.. If you r providing emi option then it is not done.& i have to pay whole amount rs : 9999 to my credit card.. Because of your fraud services.. I never use flipkart nor my friends.. I also share this on social media to share to friends for this very bad & fraud company i ever seen,,

I, arvind kumar (Advocate), ordered 2 t-shirt (Uzee solid mens's round neck black) form your site. After the delivered the t-shirt by the delivery boy (Rudra). What i see that, there is only one t-shirt inside the package which i received. This is the huge mistake from your end and for this mistake i can go for consumer court if you will not take any action immediately. Details of the complain:

Date of the incident: 03.08.2017,
Client no. [protected]/[protected] (Registered mobile no. [protected] registered id: bkarvind.[protected]@gmail.com),
Order id: od[protected]
Full description of the complain: above described by the customer.
Solution of this: delivered both t-shirt.

Recently i purchased a blackbery phone with order id: od[protected].
It has some serious issues /complaints

1. I ordered white colour, but i received black

2. The phone seems refurbished or duplicate phone, because inside the phone. I can see someone wrote something with sketch/marker pen.
In the flipkart site not mentioned it is refurbished or used that is
Why i purchased simply and assumed it is new.

3. They did not mention mrp in the phone packet

I have contacted flipkart customer care 20+times, they are sending me an irrelevant reply which is not related to my complaint and they automatically closing my complaint. They are talking about something cancelled ordered and giving details on that. But my concern is about delivered/ purchased product

Due to this serious reason, i can say that flipkart cheated me. Hence my
Demand is to refund full amount and i will return the product anytime
According to your advice

Attached the flipkart reply

Regards,
Ajamal
Calicut
Cell:+[protected]

Order id: od[protected]
Received defective mobile phone moto e4 plus on july 19, 2017. Within a couple of days, i faced hanging, touch screen issues and the microphone was not working. When i raised the replacement request (As per the company policy only replacement was possible - no return), a technician arrived after 4 days. He saw the problem and identified the same as a software issue. To solve the issue, he had the phone - factory reset-ed without even informing me, which resulted in deletion of a few very important data of mine. And then he updated the false status in their website as 'no issue found'. There is a difference between 'no issue found' and 'finding and fixing an issue'. A phone which was just 7 days old had to be factory reset-ed twice in order to make it function. The replacement policy of the company doesn't mention that the phone will be reset-ed if any issue is found.
Still then the issue persisted and when contacted the website, they said that their replacement period was over and i would have to go to a service center.
Now, software issues in a mobile handset very much comes under their replacement policy. Fixing the software issue cannot be an alternative to replacement. A brand new phone should function correctly and should not require a forceful factory reset/repair.

Flipkart has delivered a defective phone and on top of that they are harassing me with the return.

My order id is: od[protected]
I placed my order date 25/07/2017 and delivery date 02/08/2017.
My product is not delivered to me but it shows delivered and this is big problem for me.
And i paid money for this product by debit card.
Please resolved my problem early.
Address-
Vill+post - jamalpur,
Dist-mirzapur,
Adalhat, garauri, pin-231302, u. P.

Order id :od[protected]
Registered number:[protected]
Registered email : [protected]@gmail.com
Recived my parcel on 29/07/2017

I raised the complaint when i found misplaced product but i didnt get any kind of help.
Please provide me refund on my flipkart wallet.

My alternate number:[protected]

I ordered mi power bank from flipkart site but i get a percel with rubber bush just to maintain weight of the parcel.
Flipkart customer make me fool by saying many formalities.
I followed every step to get my refund but i didnt get any refund from them.
Please help me out.

I bought joombox grooves green bluetooth headset from flipkart and it was delivered on july 1st. It had warranty of 6 months but it has just been 1 month and the headphones have stopped charging. I don't understand where to claim for warranty. Please help me if possible some how. I ordered from email [protected]@gmail.com. I bought it for rs 685. Please take some action as soon as possible.

I bought joombox grooves green bluetooth headset from flipkart and it had warranty of 6 months. It was delivered on july 1st. But it has just been one month the headphone has stopped charging. I bought it for rs 685. I ordered from my email: [protected]@gmail.com. I cant understand where to claim warranty for the product. Please help me if possible.

I bought redmi note 4 mobile from flipkart in which microphone was not working properly so i went for replacement. Replaced mobile was even more pathetic than previous one. Its microphone was not working and was getting too much heated during charging. After complaining flipkart first refused to return than they send sms 2 times telling that mobile will be picked up no one came. Suddenly on my orders section it started showing return completed. Now they are not ready to return the mobile

. I have recently ordered a timex watch but was disappointed when it was dilevered as the dial size was smaller than expected so i issued a refund and flipkart executive came the next morning but he refused to take the watch due to mrp error in there system so he told me to contact flipkart customer service. I contacted the customer service they told me that they the issue will be resolved within 2 days, after 2 days i again issued the refund there executive again refused to collect the product due to error in there system. At last i called there customer service again they told me that the item is not returnable but replaceable but i want my money back. What should i do plz assist

Dear Sir/ madam,

I purchased one Moto g5 through filpkart, my mobile number is [protected].

In that notification sensor is not available but for me it's very important to do my business based on led notification I will got up night time and I will do my business it much help ful for me. But in feature mentioned that sensors are available but here is not available so am very surprising and disappointing...so I want to return this my mobile I can buy any other brands through Flipkart ..

I strongly agreed that you have policy for return will not taken, whatever the feature you were mentioned it's available and if am returning means I agreed with your concern . But what ever mentioned as feature but it's not available but your people are saying not will take return .

It's looks like you are blaming the customer it seems .

Anyone want to buy any mobile they must be going through features only those not available how can I accept this ...please suggest me...

I never would expect that this kind of blaming from filpkart very very disappointed...

I hope you will give the best suggestions for this ..

Thanks

I have ordered motog 5 plus from flipkart on 28th july and got the product on the next day. But while inserted the sim, i found there is no network for bot the sim. Then i tried with different sim cards but same problem. I requested for the replacement in the same day when i received the product. Then filpkart mentioned the date as 2nd aug when i supposed to get the new replacement product.

But still i haven't receive any response from them and now they rejected my replacement request. They mentioned 10 days replacement guarantee but with in 5 days from the date of purchase the replacement request has been rejected. I don't know what i supposed to do. I paid full amount and received one functional product.

I was calling flipkart customer care but now it says agent will call you in specific time but no one call back and i haven't got any option to speak with the customer care guys. This is very frustrating.