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Flipkart Complaints & Reviews

2.8
Updated: Mar 16, 2026
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Flipkart reviews & complaints page 1811

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S
Shiwang Sharma
from Noida, Uttar Pradesh
Aug 2, 2017
Resolved
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Resolved

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

Well, i buy a wrangler jeans from your online shopping site on 18th july.
After wearing one time i found out that the fabric of jeans is not good, and i fell like i got thugged by flipkart because i m not satisfied with the quality of jeans. And now i can't even replace or get refund just because i don't have m. R. P tag on that jeans. I[censored] can't get me refund then please exchange the jeans with good quality of wrangler jeans. Please fix this asap. I m very disapointed.

Thank you
Sep 10, 2017
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Aug 06, 2017
Flipkart Customer Care's response
We will revert on customer complaint.
Verified Support
Aug 08, 2017
Flipkart Customer Care's response
customer complained that product quality was not good. We interacted and apologized for the issue and without MRP TAG return can't be processed. Hence closing the case.
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    Ramesh BG 2010
    from Bengaluru, Karnataka
    Aug 2, 2017
    Resolved
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    Resolved

    Address: 560097
    Website: www.flipkart.com

    I had placed an order for purchase of onida 109cm (43) full hd smart led tv. The order id is : od[protected], dated 15.07.2017.

    The order was against exchange. However, the delivery boy had refused to take the old tv and hence, i had cancelled the order and raised request for refund.
    Though various mails and calls on the toll free number were done, till date even after two weeks, no refund is given. They are just sending msg and emails, stating there was some technical issue and the refund would take place in couple of days. However, nothing is progressive.
    Sep 20, 2017
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Aug 06, 2017
    Flipkart Customer Care's response
    We will revert on customer complaint.
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      V
      Vishalgill
      from Srinagar, Jammu and Kashmir
      Aug 2, 2017
      Resolved
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      Resolved

      Address: 141001

      Dear sir
      Flipkart sale me difficated product flipkart send me damage and technical problem mobile and my mobile is under flipkart 10 days replacement warranty am complaint it matter to flipkart in 2nd day of recieved of products but one fake technical visit after 15 days of delivery arranged by flipkart and now they can't replace my mobile and harrassment me from last 2 months
      Order no. Od[protected]
      Sep 8, 2017
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Aug 06, 2017
      Flipkart Customer Care's response
      We will revert on customer complaint.
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        I
        Imblraza
        from Varanasi, Uttar Pradesh
        Aug 2, 2017
        Resolved
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        Resolved

        My flipkart account has been deactivated and now i want be activate it but it is not activating
        My flipkart account connected with my mobile no. It is not connected with email and when i enters the mobile no. And password he saw me "account is inactive contact the customer support to reactivate it"
        Plz solve this prblm fastly

        Mobile no [protected]
        Email. [protected]@gmail.com
        Sep 11, 2017
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Aug 03, 2017
        Flipkart Customer Care's response
        We will revert in this complaint.
        Verified Support
        Aug 07, 2017
        Flipkart Customer Care's response
        customer complained that account was deactivated and wants to activate again. We interacted and requested to login from desktop and issue will be resolved. Hence closing the case.
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          R
          Rathore Deepika
          from Muzaffarpur, Bihar
          Aug 2, 2017
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          Address: Udaipur, Rajasthan

          I got my park's spider man projector watch. But its light is not working i replaced. Again its light is not working you dont cheat me and give me original park's spider man projector watch which is working properly. Do hurry. Contact no [protected]. Order id od[protected]
          I had ordered a nokia 3310 What got was a fake phone I requested a refund but multiple times it got rejected
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            S
            Shiva Rao k
            from Allahabad, Uttar Pradesh
            Aug 2, 2017
            Resolved
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            Resolved

            Address: Hyderabad, Andhra Pradesh

            Dear sir/ madam,

            On fri, 28th april i bought i phone 6 gold, 64gb mobile phone from you. I have discovered that the phone has the following problems
            1. Main warranty issue (Device is out of warranty)
            2. Getting mute and also going to silent mode automatically.
            3. Display cracked and blinking problem..

            The [consumer rights act / sale of goods act] makes it an implied term of the contract that goods be as described, of satisfactory quality and fit for purpose.

            As you are in breach of contract i am entitled to have the phone [repaired/replaced or refunded] and i would request that you confirm that you will as soon as possible.

            I also require you to confirm whether you will arrange for my phone to be collected or will reimburse me for the cost of returning it.

            I look forward to hearing from you

            Yours faithfully,
            Shiva rao k
            Sep 5, 2017
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Aug 03, 2017
            Flipkart Customer Care's response
            We will revert in this complaint.
            Aug 06, 2017
            Updated by Shiva Rao k
            Action not taken till now.
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              N
              Nikita Naik
              from Panaji, Goa
              Aug 2, 2017
              Resolved
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              Resolved

              Address: 411038
              Website: FLIPKART

              I have purchased mobile phone intex aqua star 4g from your website on 29/5/2017 order id - od[protected]For more details please check attachment).

              When i received the phone its keypad was not working. I have called many times to our customer care officials. They used to told me to wait on call as they are processing the request. Than your officials kept me online and then they cut my call in between. So i was trying to call them again. Then new customer care official do the same thing.in this process, they have wasted 15 days and one day they said they cant able to see my request as someone of your official has deleted it.

              Later on they have given me customer care address and contact no. I searched for the place which is very far away from my place. When i reached to the address no such address present. I have called on contact no. Given by your officials which is also not reachable.

              After that i have got authorized intex phone service center. They told me that the phone is not in warranty period. Due to this i have paid rs. 750. As you have sold me fake product i have lost so much of extra amount.

              I request you to reimburse the amount which i have spent on this phone or replace the phone as it is. As its a purely your mistake that you have sold fake, defective product to us.
              Sep 9, 2017
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Aug 03, 2017
              Flipkart Customer Care's response
              We will revert in this complaint.
              Verified Support
              Aug 09, 2017
              Flipkart Customer Care's response
              customer complained that product is defective and warranty related issue also. Apologized and processed refund. Hence closing the case.
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                B
                banu thinesh
                from Delhi, Delhi
                Aug 2, 2017
                Resolved
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                Resolved

                Address: 622005

                Washing machine not delivered on time.
                Original delivery scheduled 30th jul 11 p. M. To 31st jul 11 p. M.
                Till now we have not received any msg regarding delivery person details nor any calls from flipkart
                I want to know where the product is lying. Either at sellers place or at the courier office. Wherether the product reached pudukkottai or not.
                Kindly revert back at the earliest
                Sep 20, 2017
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Jul 26, 2017
                Krishna Ramchandani's response
                Not working Sheffield induction
                Verified Support
                Aug 06, 2017
                Flipkart Customer Care's response
                We will revert on customer complaint.
                Verified Support
                Aug 08, 2017
                Flipkart Customer Care's response
                customer complained that order was cancelled. We interacted and apologized for the issue, informed about refund status. Hence closing the case.
                Hello,
                i had ordered Vr Box order id is OD[protected]. i have submit complaint for refund, but flipkart didn't any response. and flipkart's service much more poor.
                Invoice number FAA6ML[protected]
                ORDER I.D. OD[protected]
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                  S
                  sahil1102
                  from Gurgaon, Haryana
                  Aug 2, 2017
                  Resolved
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                  Resolved

                  Address: Alwar, Rajasthan, 301707

                  I like to inform you that i placed my order on 26 july and delivered promise date were 30-31 july and it was delayed and shifted to 1 august and also on 1 august the product were not delivered and again thay said that the item was delayed and now before 5 august we delivered your product. Now i have facing problem regarding the mobile set and the flip kart not delivered the product timely so please do action against flip kart
                  Sep 3, 2017
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Aug 03, 2017
                  Flipkart Customer Care's response
                  We are unable to find order details. We request you to get in touch with our toll free number[protected].
                  Sir my phone is so danger I order my mobile Lenovo vibe k6 power but it create so many problems so I register my return complaint but your company not respond me and your phone createhiting problems so please quickly return this handset mobile no. In register -[protected]
                  [protected]
                  Gurmeet
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                    V
                    Vidyun Soni
                    from Noida, Uttar Pradesh
                    Aug 2, 2017
                    Resolved
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                    Resolved

                    Address: 110016
                    Website: www.flipkart.com

                    To whomsoever it may concern,

                    I have ordered l'oréal hair spa deep nourishing cream bath from you and received a fake one. My order id is od[protected]. The packaging and fragrance gives it away. I received a new one but that too was fake from the same seller. I own the same original product which i bought from a salon therefore i can easily compare.

                    Never experienced receiving a fake product buying online and let alone such a famous famous online shopping portal. I later read the reviews for this product on your page and found that so many customers had the same issue of receiving the fake product and despite that, this product was not removed from flipkart. I also found that someone had complained about this issue for the same product on online consumer forum. Please find all the proof below.

                    That being said, i would like my money back and i will be contacted l'oréal and letting them know that you're site is selling counterfeit products and fooling customers.
                    Sep 18, 2017
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Aug 06, 2017
                    Flipkart Customer Care's response
                    We will revert on customer complaint.
                    Verified Support
                    Aug 08, 2017
                    Flipkart Customer Care's response
                    We have interacted with the customer, as per customers complaint we had put it across the seller, where seller stated he have provided genuine product, however if customer demands for return, could process. Hence provided the refund for the same and issue resolved.
                    Shameless flipkart is still selling this ##.
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                      R
                      Radhebabu
                      from Raha, Assam
                      Aug 2, 2017
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                      Address: 800002
                      Website: Flipkart

                      Sir i had lost my bill and flipkart customers doesn't receive my call and i want my invoice because only15 days remaining for my handset
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                        B
                        bhaskar91jain
                        from Kolkata, West Bengal
                        Aug 2, 2017
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                        Address: Khordha, Odisha, 751013

                        Od[protected] thats my order id for casio calculator delivered on 17th july, 2017. Recently i realised its a fake one with no logo of casio engraved and the logos of other company. I have requested the flipkart team to return and refund. No response has come from their end.

                        I have already informed them about fake calculator.
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                          T
                          Thakur Satish Singh
                          from Hyderabad, Telangana
                          Aug 2, 2017
                          Resolved
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                          Resolved

                          I ordered moto e4 plus (Od[protected] on 17th july 2017 nd was delivered on 20th july 2017.. After unboxing the product jst supported for 4-5 days nd later strtd facing prblms.. The display wasn't being visible without any physical damage nd even the phn was not getting charged when connected to the power/charger.. I even tried to reach the customer care but left without success.. I couldn't understand how come u ppl be so irresponsible.. I jst hope i get a replacement nd my issue will be resolved as early as possible.
                          Sep 8, 2017
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Aug 03, 2017
                          Flipkart Customer Care's response
                          We will revert in this complaint.
                          Verified Support
                          Aug 07, 2017
                          Flipkart Customer Care's response
                          We have interacted with the customer, as per the policy, return will be created if customer comes within the 10 day replacement policy. If at all customer comes after policy, he will have to get in touch with the Authorized service center. Here customer came post 10 day policy. hence request to visit the ASC. Closing the case from our end.
                          What to do?
                          I paid for the extra delivery but they failed so what to do?
                          I need compensation
                          I bought Moto E4 Plus from flipkart 12 days before. Now the phone is not working. The display is not working and only a blank screen is coming. What should I do.?
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                            S
                            serfu
                            from Mumbai, Maharashtra
                            Aug 1, 2017
                            Resolved
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                            Resolved

                            Address: Mumbai City, Maharashtra, 400008

                            Respected sir,
                            I had bought an ifb microwave oven solo 17litre through flipkart on monday 31 july 2017 but due to a mistake on my behalf in selection of microwave oven i selected the wrong microwave oven and would request you to either replace this product with ifb convection microwave oven 20litre or refund my money. I assure you that microwave oven has not been used by me or any part has been damaged.
                            Sep 26, 2017
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Aug 03, 2017
                            Flipkart Customer Care's response
                            We will revert in this complaint.
                            Verified Support
                            Aug 07, 2017
                            Flipkart Customer Care's response
                            We had interacted with the customer, apologized for the issue, as per the terms and conditions we will take the product back and provide replacement only if the product is damages, defective or different from specifications. As customers request reason for return do not belong to these category we will be unable to honor the request. hence closing the case.
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                              S
                              swapnali146
                              from Vadodara, Gujarat
                              Aug 1, 2017
                              Resolved
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                              Resolved

                              I ordered moto e4 plus (Od[protected] on 22/07/2017 and it was delivered on 25/07/2017. Only one day i have used this phone and now it's display is not working.
                              And now when i 'm returning it, then it is not accepting my request.
                              Kindly take urgent action on this matter as i have only 10 days replacement time.
                              If my product will not get replaced in time, then i would have to take legal action on this.
                              Look into matter urgently
                              Sep 15, 2017
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Aug 06, 2017
                              Flipkart Customer Care's response
                              We will revert on customer complaint.
                              Verified Support
                              Aug 08, 2017
                              Flipkart Customer Care's response
                              We looked up your order and found that the technician had visited your place and as per his update issue was resolved. Due to this, the seller will not be able to fulfill your replacement request.

                              Since you are still facing issue with the product, we request you to get in touch with the brand's authorized service center and they'll be able to help you out in case of any product related issues.

                              Here are the details to the brand's authorized service center.

                              1. Kavya Enterprises
                              Shop-3/4, C Wing, Shrinath Plaza, Dnyaneshwar Paduka Chauk, FCRoad, Shivajinagar, Pune-411005 Maharashtra
                              Phone: [protected]
                              Working Hours: 10:00-19:00 Mon-Sat-Sun

                              2. Pulse Enterprise Solutions
                              Shop No 7, Garud Apartment, 518, Narayan Peth, Near Modi Ganpati Temple, 'Front Of Maharashtra Rashtrabhasha Bhavan, Pune-411030 Maharashtra
                              Phone: [protected]
                              Working Hours: 10:00-18:00 Mon-Sat-Sun

                              Hope you'll understand.
                              I ordered a mobile phone ..but it is a deffective piece i wnat to return it so they told me no return policy for this and they told me for courier my product For replace Their pick service are not working. Very poor service of flipcart i m totaly disappointed.my product is not working
                              So bad .
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                                K
                                Khushbu Modi
                                from Delhi, Delhi
                                Aug 1, 2017
                                Resolved
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                                Resolved

                                Address: Gurgaon, Haryana, 122001
                                Website: www.flipkart.com

                                Hi all,

                                Incident date -29th july 2017

                                As i already raised these issues multiple times. Complaint no-
                                In[protected] on flip kart.

                                My scenario is i ordered phone on flipkart using exchange service.

                                I already told *delivery boy* my phone is damaged screen but its perfectly
                                Working.

                                He said okay and* take money of rs-9549 from debit card using pos mahine
                                Instakart service pvt ltd.*

                                *ref no[protected].*

                                But* after payment was debited from my account *. He said your phone is
                                Damaged with in 2 minutes after debit money from my account. So, can't replace it but before debit he assured even he asked to
                                His contact person (Mr vikas

                                Addres:-a55/12 dlf phase1.

                                Ph. No-[protected]

                                ) over the phone and delivery boy name is arvind (No-[protected])..

                                But after *transaction successfully both denied to giving me phone and
                                Money*

                                As by both statement they said your money will be back with in 2 working
                                Days as mr vikas updated the status but even i didn't received any
                                Notification of payment received till date.

                                *no refund in my account.*

                                *no acknowledgement.*

                                *no response.*

                                *worst service*

                                I feel very cheated as that's my first time shopping on flipkart with a
                                Worst experience and every time new person called me and asked me to tell whole story and after they said wait for tomorrow..
                                Sep 11, 2017
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Aug 06, 2017
                                Flipkart Customer Care's response
                                We will revert on customer complaint.
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                                  R
                                  Raju Narayanan
                                  from Chennai, Tamil Nadu
                                  Aug 1, 2017
                                  Resolved
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                                  Resolved

                                  Address: Bangalore, Karnataka
                                  Website: www.flipkart.com

                                  We have been suffering since the last 20 days because of mismanaged services of flipkart. We had ordered a asus gold order id : od[protected].
                                  We paid rs.9, 500 cash for it in 'blind faith'. The outer cover and the receipt said 'gold' but when we opened the pack we were shocked to find a black mobile which costs rs. 1000 less.
                                  We complained and were promised 'quick response' which happened after almost 15 days. The delivery man came, checked the imei no. And went back saying they did not match. Is it our fault?
                                  To reduce our problems, i am now herewith submitting the imei no. On the mobile as well as the receipt.

                                  Imei no. On mobile : [protected] / [protected].
                                  Imei no. On receipt : [protected]

                                  I hope you will do the needful at the earliest.
                                  Sep 14, 2017
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Aug 06, 2017
                                  Flipkart Customer Care's response
                                  We will revert on customer complaint.
                                  Verified Support
                                  Aug 08, 2017
                                  Flipkart Customer Care's response
                                  Customer complained that received different color. We interacted and processed for replacement. Hence closing the case.
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                                    Siva Ballepalli
                                    from Hyderabad, Telangana
                                    Aug 1, 2017
                                    Resolved
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                                    Resolved

                                    Address: Hyderabad, Andhra Pradesh, 500049
                                    Website: www.flipkart.com

                                    Hi sir,

                                    I have booked a gold coin through flipkart and it got delivered yesterday but gold coin missed inside the box, i have raised a complaint to flipkart team but they are not responding to the issue properly. To safe i have recorded the video while opening the product and the same video shared with flipkart team after discussing with the flipkart person he said that within two days i will get the amount but today another team is saying that it will take 15 days minimum to resolve the issue, i said during the initial conversation customer care team member accepted to transfer two days.

                                    I don't know why the flipkart is having contact with such a worst seller

                                    I need to pay the credit card bill and i need compensation on the same,
                                    Can you help me to get the same.

                                    Thanks,
                                    Siva
                                    [protected]
                                    Sep 3, 2017
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Aug 03, 2017
                                    Flipkart Customer Care's response
                                    We will revert in this complaint.
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                                      Navin Keshari
                                      from Mumbai, Maharashtra
                                      Aug 1, 2017
                                      Resolved
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                                      Resolved

                                      Address: Mumbai City, Maharashtra, 400101
                                      Website: Flipkart.com

                                      Hi,

                                      My name is navin keshari, i had ordered moto c plus from flipkart and i received the same. But its getting auto switch off. When i asked for resolution flipkart sending technician who doesn't have any kind of knowledge they just do faatory reset and saying now phone will work properly. Again facing same issue. When i called customer care they are saying take it to galary. Even i raised complaint under return policy.
                                      Its completely wastage of time and money, never trust on flipkart products
                                      Sep 15, 2017
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Aug 01, 2017
                                      Updated by Navin Keshari
                                      They scheduled technician visit twice but not ready to replace the product
                                      Verified Support
                                      Aug 06, 2017
                                      Flipkart Customer Care's response
                                      We will revert on customer complaint.
                                      Verified Support
                                      Aug 08, 2017
                                      Flipkart Customer Care's response
                                      We had arranged tech visit and as per our service engineer we have already solved the issue. We request you to visit authorized service center.
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                                        arvind6780
                                        from Noida, Uttar Pradesh
                                        Aug 1, 2017
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                                        Website: www.flipkart.com

                                        I get delivered Moto C plus on 31.07.2017 against my order id OD[protected], but the mobile was defective (screen blacked). I requested for replacement on same day. But the replacement request is rejected on 01.08.2017. I again requested for replacement on 01.08.2017. Kindly arrange to get it replaced.
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