Dear team,
Regarding reference of trailing mail, please find enclosed the attachment & following details as desired.
1. Contact number and address of the service centre you visited: [protected]/40, shop no. 17, sukhwani chamber, near hotel station road, pimpri, pune - 411018
2. Name of the person in charge of your request: front desk lady receptionist & technician of the shop
3. Issue with product: purchased in april 2017 & not working from 1st week of may 2017. Handover to service centre in june 2017. (From more than 01 month, issue is pending / its holding by service centre)
4. Reason provided by service centre for not being able to help: as per service centre, it is not repairable / warranty condition not applicable / demanding rs 2900/- (Mobile cost is only rs 3999/-)
5. Your alternate contact number (If available): [protected],[protected], [protected]
Requesting you to do needful on top priority.
Please arrange the replacement of the same or provide coupon code in my flipkart account of same the same amount to purchase another mobile.
Sep 1, 2017
Complaint marked as Resolved
Flipkart customer support has been notified about the posted complaint.
Jul 27, 2017
Updated by Om Baba Please do needful on priority
Verified Support
Jul 28, 2017
Flipkart Customer Care's response We will revert on customer complaint.
Verified Support
Jul 31, 2017
Flipkart Customer Care's response Product was delivered to you on 15th April and as per our seller return policy this product is not under 10 days replacement policy. Hence, seller will not be able to initiate return. Request you to get in touch with the service center for further assistance.