Flipkart Complaints & Reviews

Flipkart fraud company!!! I am a loyal customer of flipkart from many
Years now but never faced such issue before. I ordered mobile redmi note 4
64 gb and 4 gb ram from flipkart on date:14th july 2017, but i received
Wrong model redmi note 3. I requested return within two days. They said it
Is on process and they will solve the problem shortly. Many times... . When the reason entered into the flipkart replacement in the app was itself that it was broken which was approved by flipkart. Still i have yet neither received any refund nor a replacement phone. The system itself has cancelled the return request. The customer executives are misbehaving disconnecting our calls blaming it on network issue and ekart executives have switched off their phones. The delivery has already been delayed by 2 days and now even my replacement period is over. I have been an old customer of flipkart but never been so dissatisfied.
Kindly resolve the issue at the earliest. Else i would have no option but to file a complaint in the consumer court.

I have order the MOTOE 4 mobile, and facing an soo many issues with mobile performance, so some days back i put request for replacement.But flipkart customers not at all responding.this thing not only happend to me even me friends also facing same issue with flipkart response.
Replace my product as soon as possible otherwise refund my amount.Do something for me . i have return my order with in 10 days as per policy but they are not responding.

I've pre-ordered the vu led tv on 15th july by paying full amount. The promised delivery date was 21st july. As it is a pre-order i expected a earlier delivery than the normal buyers. But to my shock the product status was in ordered status and till now it is the same. I waited till 20th july and called for the status. The csa told it will not exceed the promised time frame. I again called them on 21st july which is supposed to be the actual delivery date. This time they escalated the issue and stated that 24th is my resolution date. I called them on 22nd july asking about updates they told the backend team is working on this and they will deliver it asap. This time they created a new ticket and set the resolution date as 26th july. I again called on 24th july they say that the product will get delivered on or before 26th july. When i asked whether they have any updates they said no. But i don't know how they are assuring the delivery on 26th. Till now they are dodging with me by not giving reason for the delay and convince me on every call. I still don't know when they actually will deliver the product. I feel cheated by the flipkart as well as the fraud seller who has not yet shipped the item. I'm never buying things from flipkart. I'll sue flipkart if the item is not delivered on or before 26th july for sure.

Dear concern,
I had ordered on tue, jun 20th '17 order id
Od[protected] item) its price at that time 4990. But it was automatically canceled without any information. I have ordered again on 13th june its order id is od[protected] item) and same item price is now 5990. It's expected delivery date was 21 july but still not received. I check my order and found false comments of the delivery courier, so i am writing to you. Please consider on this matter and do the needful for delivered my order as soon as possible.

My order details: -
Order id
Od[protected] item)
Order date
Thu, jul 13th '17 3:34 pm
Amount paid
₹5, 990through cash on delivery
Rajnish mishra son of shree gopal ji mishra
Golamber gola ghat, near by hanuman ji mandir buxar - 802101, bihar
Phone[protected]

Micromax canvas nitro 3 (Slate grey, 16 gb)
Color: slate grey
10 days replacement
Seller:
Ruptara
Ordered
Packaged
Shipped
Delivered
Your order has been placed.
Thu, 13th jul 3:35 pm payment approved
₹5, 990?

Delivery expected by fri, jul 21st '17

Item has been shipped. Ekart logistics - fmpc[protected]
Fri, 21st jul 5:20 pm buxar out for delivery
Sun, 23rd jul 3:54 pm buxar shipment has reached the hub nearest to you.
Sun, 23rd jul 3:54 pm buxar delivery attempt failed (No response from customer)
Thu, 20th jul 9:48 am buxar received at buxarvmyzipkart
Tue, 18th jul 10:05 am buxar dispatched to buxarvmyzipkart
Tue, 18th jul 7:12 am patna received at kankarbagh hub
Mon, 17th jul 7:13 pm patna dispatched to kankarbagh hub
Mon, 17th jul 3:27 pm patna received at motherhub_pat
Mon, 17th jul 12:11 am patna dispatched to motherhub_pat
Sat, 15th jul 3:16 pm bengaluru received at motherhub_blr
Fri, 14th jul 2:48 pm bengaluru dispatched to motherhub_blr
Fri, 14th jul 2:30 pm hosur received at hosur primary sorting facility
Fri, 14th jul 2:21 pm hosur shipment in-scanned at hosur primary sorting facility
Fri, 14th jul 2:21 pm hosur dispatched to hosur primary sorting facility
Less details
₹5, 990?

I have order od[protected] from flipkart samsung c9 pro but they send me a wrong product brand name frome n9+ mobile, i have order on 18/07/2017 supposed to reach on 20/07/2017 but it didn't came on the promised time it came on the next day on 21/07/2017 at 3-pm i open the product at 3-25 pm when the product has been delivered to me from the minute i am continuously calling flipkart but i am not getting any support from flipkart * it's only saying a customer help will be get back to you in next 9 to 14 minutes * and after waiting 15 minutes again flipkart people send email and message saying * hi, we apologise for not being able to call you. You can always call our toll free number[protected] for any assistance * and when my call connected flipkart man kept my call on hold for more than 30 minutes and second time again the call got disconnected the person told system issue we are unable to help you... I had dropped a mail on sun, jul 23, 2017 at 11:31 am to them but it's more than 24 hours i didn't get any response from them i had called them in afternoon today they told me to wait more 24 hours they are just fooling me, i saved my 3 months salary then i buy this phone and i am a regular buyer of flipkart but i never face any problem like this in past...

#and the most important thing my order is never delayed and first time it's happened with me the order supposed to reach to me on 20/7/2017 but it didn't came on time it came on 21/7/2017 never happened this thing with me always you deliver before the time or on the time #

This is saleena,
I had a very bad experience with you guys. I ordered for the first time. The product which was ordered was huda beauty liquid matte lipstick in the shade of material girl (Purple shade) and what i got is a light pink shade.
I want my money to be returned back to me asap. The quality sucks it sticks on my lips and when i join both the lips, feels like ive applied fevicol dude!!!
Huda beauty is a brand, if you people do not have the purple shade then at least dont name the pink shade as the purple one and put it in the pack and give, i ain't foolish not to recognize the shade which i'd selected. Secondly, the pack of the lipstick looks like it was stamped by your legs!!! Atleast provide the real product. I shall never recommend anybody to purchase from here. Return my money back or provide me the exact shade in the picture provided by you, online.
I'm not satisfied with the service, need immediate response!!! And immediate action as well!!
Order id: od[protected]
Tracking id: fmpc[protected]
Sold by: j. S. R eretailer, b-6/211, 212, sector-8, rohini, new delhi 110085
Invoice no: faau6f[protected]
Courier name: e kart logistics

Flipkart I have ordered i phone 23rd June and not delivered till 29th June, Hence i have cancelled the order on 30th June.But the portal has bug and it's not cancelling and nearly 10 compliant raised to cancel order and get my refund for last 25 days OD[protected], but still now i have not get my refund Worst ever customer service

My flipkart account has been
Deactivated and now i want be activate it but it is not"activating"
My flipkart account connected with my mobile no. And emailwhen i enters the mobile no./ email and password it shows me "account is inactive contact the customer support to reactivate it"
Please solve this problem as fastly as u can please solve it immediately

I ordered an apple tv 4th generation (As shown in the image and product details) but when the ordered was delivered it was a pre-used product with visible wear and tear.
Product description (Ordered)-apple mlnc2hn/a apple tv 64gb black
Product delivered - apple tv (3rd generation)- 64 gb black
Desirable resolution - replacement
I mean no harm to flipkart or the seller but i do need a resolution because the product purchased is not cheap and this attitude of sellers makes flipkart one of the biggest losers in this market.
Kindly look into it so that so one else suffers and flipkart doesn't loose its customers

My mobile phone was received by me on[protected] invoice no: foyqk[protected]. I have used phone for 3 month an suddenly the mic had stop working, my voice was not audible to person whom i use to talk (It happened on 28th may approx.). I got service once at (107, 1st floor, orchid plaza, near platform no.8, off s. V. Road, dattapada rd, borivali west, mumbai, maharashtra 400092). It was repair and i have to use new phone by repairing because flipkart send damage piece. Still i used and again today[protected] same problem i had to face again i had gone to same service station an got repair. Now i cant handle the issues even after paying the full amount. I want the mobile to be replace.

Feel free to contact me on :- [protected] / [protected]

Hope to see your positive reply.
Your job is to give proper service to client, so stop making fool by sending damage piece.

I have purchased camera & powerbank during flipkart's big 10 sale. During this sale they offered me make my trip gift card worth rs. 2500. As per the flipkart, this gift card to be sent to my email id on or before 30 june 2017.

Its 24th july 2017 now, & still i am waiting for this gift card. Why it has not been sent to me???

I was trying to connect flipkart executive from last 1 week & everytime all the customer executive are busy with some other issues. Finally in a mail i received a feedback from flipkart that make my trip is responsible for this delay & to contact mmt team.

As per the discussion with flipkart i tried to contact mmt team, & as per the mmt team flipkart is solely responsible for this gift cards.

As per my knowledge if flipkart is offering me a gift card then how mmt will be responsible for any dealy???

How flipkart will ask me to contact mmt team for any delay???

Its been 1 week now, and after 3 complaints i still haven't received my gift vouchers.

Attached communication & order details fyi.

Flipkart order id - od[protected]

I have ordered @home recliner on may 17, 2017 from flipkart. There was no cash on delivery for this product. Hence i made online payment. Cancellation was allowed only with in the 24 hours of order.

While ordering estimated date of delivery isafter 3 weeks. Hence it was supposed to be reached by 1st week of jun. But for another 2 weeks i received automated mail for delay in the delivery and product was not delivered even by end of jun. I was not even notified on the delay later on. I called consumer support multiple times and support executives promised for delivery of the product with in the couple days. Later i was promised that it would reach by 23rd of july. Again product was not delivered and i had to reach costumer support. They have dropped me a email saying order delayed because o[censored]nexpected courier issue and it will be delivered on 2nd of august.

But how can i trust them again?

I have lost all the hopes that they can even deliver this product.

Worst part is there is not even cancel button enabled and i have already made huge payment on this.

I recently bought lenovo vibe k5 plus from flipkart. After using it for 3-4 days found out overheating problem, 1 software package installation failed while trying to mandatory system update and upper notification drag down touch issue. I requested for replacement and the technician came to check my device for this. He also found out the same in front of me but today i checked in my order that my replacement request cancelled. Neither i got any call/email/sms before cancellation or after technician visit. Now when i again trying to request to replace/revisit the item, flipkart executive informed me that it will not be possible and i have to visit service center now for this. I have purchase a lot of things from flipkart and always supported the best return/replacement/service quality of any product i bought. But why is this dissimilarity now. Shouldn't i deserve any call/email before cancelling my request. Kindly look into this. How many times i have to service center i don't know.

Sir,

I would like to drag your attention at the serious matter that happened with me.

I am attaching some images please have a check on them.

I want to file a complaint.

Sir as i purchased the product motog5 plus from flipkart as in my order list that was written as motog5 plus so the problem occurred at the time when i received the order they send me nokia phone and mainly i ordered this to as a gift to my brother but in front of every one of my friend circle this incident was very shamefull for me and strictly i want refund i want my money back any how

My email id - [protected]@yahoo.com
Phone no -+91 [protected]
Order no - od[protected]

Sir help me in the refund

Neither the item was delivered on the delivery date and when called the customer care, they said they will call back, but sent message 'sorry we could not call back' poor customer service by flipkart.com nowadays flipkart providing poor customer service. Very disappointing. Even after calling the customer care, always it says all the customer care executives are busy. No one is resolving the problem.

Flipkart sold me defected product after purchase of redmi note4 from flipkart too much issues was occurred in mobile first automatically call was receive and send by mobile apps are automatically open and after that without using mobile mobile was heated 50°to 55°celcius and automatically switched off.
And after that charger not supported my mobile was dead from 15-16 days.
I complain many times to flipkart, they accept my request but after few days request was automatically cancelled.
Request was cancelled too many times without any reasons.
They didn't provide refund or replacement.
I have all the call records that i talk with fliklpkart executives.

Dear all... I have not received the product and received remark as product has been delivered. What nonsense is going on. Following up with flipkart for last 5_7 days but unable to get satisfactory reply.
Contacted your executives many times also received calls only to ensure that they will settle the issue but till now no one is able to resolve the issue. Even courier person came and said that he has not delivered the product to me or any of family members or neighbour

I lost my bill..plz help me sir..my order I'd is OD[protected]...PLZ HELP ME SIRR...my email address [protected]@gmail.com

My order fmpc[protected] was promised and scheduled on 20th of july... While tracking it says it has arrived to your nearest local hub... Than why ir isn't delivered since 3 days if ir has arrived to the local hub. Have called to flipkart 2 times but they are still unable to resolve the issue. The only answer they give is that it will be resolved soon.

I have ordered a hp laptop from flipkart on 19th july 2017 with order id od[protected]. There was a offer clearly mentioning that "a hp grip high impact slip case" worth rs.3899/- in hp india site is totally free with this product.
But on 23rd july when i got the product i found the case is missing. I informed flipkart through chat. But they compelling me to take rs.500/- only for that. I want justice from this day light robbery.