Flipkart Complaints & Reviews

Its a 3 month now when i buy redmi note 3 mobile from flipkart. I am not understanding that why i haven't received make my trip coupon for below order yet when it is a offer at the time of buying this product.

Order id - od[protected]

What i can say is flipkart service is worse i ever seen because there customer care even don't know what to do. I am saying this because if flipkart does not want to give mmt coupon then why they offer this scheme.

Thanks,
Hitesh bhatt
[protected]

Sep 19, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Aug 05, 2017

Updated by hiteshbhatt Its a 3 month now when i buy Redmi note 3 mobile from flipkart. I am not understanding that why i haven't received make my trip coupon for below order yet when it is a offer at the time of buying this product.

Order Id - OD[protected]

What i can say is flipkart service is worse i ever seen because there customer care even don't know what to do. I am saying this because if Flipkart does not want to give MMT coupon then why they offer this scheme.

Verified Support

Aug 06, 2017

Flipkart Customer Care's response We will revert on customer complaint.

Verified Support

Aug 09, 2017

Flipkart Customer Care's response We would like to let you know that your domestic voucher and international voucher has expired on[protected] and the validity cannot be renewed.

However, we have sent the Hotel booking vouchers to your registered e-mail ID swe.[protected]@gmail.com, on Aug 7th. Do remember to check your spam folder in case you don't find it in your inbox.

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Hello, i am suvajit
I have ordered redmi note 4 order id is (Od[protected] doesn't flipkart take card payment? I am asking you this question because when delivery boy came to deliver this product to me, then i was going to pay that money by card but he said that they don't take card. You (Flipcart) does not inform me about this issue i want to know why you don't take card. When i was not ready for cash. It was so embracing moment happened with me.. I had to gift that item to my brother on his birthday... Shame on you.

Sep 22, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Aug 06, 2017

Flipkart Customer Care's response We will revert on customer complaint.

Verified Support

Aug 09, 2017

Flipkart Customer Care's response We have interacted with the customer, apologized for the issue, informed feedback taken, asked customer to place a fresh order, customer stated he have already placed, when checked found the order placed, informed it will be delivered within the promised timeline. Customer agreed and closing the case, pitched the survey.

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Dear team,

If flipkart is unable to work on this then let me know. If their is some issue then they should tell me over my first call only. Why flipkart team lying with customers??? If the thing is not possible then they would have tell me this initially & i will not take follow up further.

If flipkart is not responding customer promptly then pls remove the sentence that flipkart will support 24x7 to customer....

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3 Comments

Address: Mumbai City, Maharashtra, 400072

I Mr Sagar mayanak ordered a Moto e4plusin July 2017 and within 2 days I noticed that phone has problem with display. I opted for replacement and then phone was replaced but new phone is having same problem. Flipkart is giving defected phone to customer and now refusing to give refund or replacement.
My cell no [protected]

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Address: Bankura, West Bengal, 722136

Website: Flipkart

Myself subrata pal from bankura, i had purchased a mi redmi note 4 64gb gold from flipkart on 30th june 2017, order i'd - od[protected] price - 12999, which delivered on 4th july, after using the device i am facing mobile heating and hanging problem as well as ram is not working properly, so i need to replace the device. So i have requested to replace or return the mobile for several times, which return i'd is [protected], i am contacted to flipkart care, every time they're told to wait 72hrs the requested pickup will done but after two or three times request the replacement is rejected. Till now no solution given to me. So i need full support from you, they have to replace the mobile or refund the money, please help me. My contact no- [protected]

Sep 14, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Aug 06, 2017

Flipkart Customer Care's response We will revert on customer complaint.

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I had ordered eye bhaskar 12 led solar bulb two numbers with charge rechargeable solar light which cost rs 799/- on 3rd aug 2017. Order was placed and payment was also completed through net banking. But same day afternoon i got a message on my mobile that your order couldnot be completed. Refund has been initiated for payment amounting to 799. But no money has been refunded to my account.
Now i want to know whether my order is placed or cancelled? If cancelled then why no money is refunded to my account.

Sep 8, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Aug 06, 2017

Flipkart Customer Care's response Hi Team,
We are unable to find order detail or register contact number for given complaint.
We request you to get in touch with our customer care team on below detail.
We're available 24 hours a day.
[protected]
Email :- [protected]@flipkart.com

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Address: New Delhi, Delhi, 110049

Website: www.flipkart.com

I bought a new mobile from flipkart on 30th july. There was network connectivity in that mobile n i lodge a complaint about it. They sent a technician to check my mobile on 2nd august n he checked the device n said that there s a problem in it n u all get replacement soon like that. While checking my device he erased all through restore factory setting. After that he entered new security pattern n did not tell me properly n went away. I tried to open it but the mobile was locked. I called the technician n asked pattern n i entered it again but it did not open. And on 4th august courier executive came to deliver my replacement mobile n he checked device n refused to give new mobile due this lock problem. Its not my mistake. Due to this i m depreesed from 31st july. Please help me to get new mobile or refund

Sep 9, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Aug 06, 2017

Flipkart Customer Care's response We will revert on customer complaint.

Verified Support

Aug 09, 2017

Flipkart Customer Care's response We are sorry to hear that. We would like to inform you that we have provided feedback to our service engineer. And replacement has been provided to the customer. Closing the complaint.

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Dear sir,

We order football vide order id no. Od[protected] from flipkart and after delivery as on 02.07.2017, i kept it intact with me. On 05.08.2017 when i refill air in the football, i found manufacturing defect and air is flowing out.

When i call on customer care no. Of the flipkart, i was informed that they are having 10 days replacement policy and they are not ready to get it either replaced or repaired inspite of non use of the product.

Pls. Help me in this regard.

Thanks and regards,
Sushil kumar
91-[protected]
Registered mobile no. Through which i ordered this product is 91-[protected]

Sep 15, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Aug 06, 2017

Flipkart Customer Care's response We will revert on customer complaint.

Verified Support

Aug 09, 2017

Flipkart Customer Care's response Product was delivered to the customer on 1st July 2017. Hence, it is not under 10days replacement policy. We are sorry the seller will not be able to initiate return from his side. Closing the complaint.

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Address: Ghaziabad, Uttar Pradesh, 2010005

Regarding order id : od[protected]
[incident: in[protected]]
Mail id: prasha876 @gmail.com

Sir, i ordered samsung evo plus 128gb its more than a enough i was waiting from more than 20 days till yet my product is not picked. As i get wrong product or a counterfeit item but still your team is doing nothing to pick my product. Also my deadline was of 3rd of july 9pm. But till yet i didn't received any call from your side. I want resolution this time or refund my money as soon as possible

Sep 20, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Aug 06, 2017

Flipkart Customer Care's response We will revert on customer complaint.

Verified Support

Aug 09, 2017

Flipkart Customer Care's response We had interacted with the customer, we detected an unusually high number of returns in customers purchase history. This would also mean that cx will no longer be able to login to his Flipkart account.

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Address: Howrah, West Bengal, 711315

Website: www.consumercomplaints.in/new_complaint

We purchased one lenevo phone (Model no a7020a48) from flipkart on 19.04.2017. Last week while changing sim trey gets locked and unable to open it using the pin provided with the box. We went to lenevo service center nearby and they after checking the phone suggest me to purchase new one. I asked them the reason they said sim tray gets badly locked in the board and they cant help us on this. Replacement of board will cost approx 10000 inr. Now please do suggest what to do this phone now.

Aug 7, 2017

Complaint marked as Resolved

COmpaint not resolved. No phone call or email received yet regarding this. I have shared my bill copy along with other details as well. If they need further information please fell free to reach me.

Flipkart customer support has been notified about the posted complaint.

Verified Support

Aug 06, 2017

Flipkart Customer Care's response We will revert on customer complaint.

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Address: 500018

I have ordered safa kalonji oil from flipkart. When started sonsuming it, i ran in to health problems and suffered a lot. When i complained about this to flipkart people they had refused to refund the amount saying i have already opened it. Without opening it how can i know if it's a fake one or original. I have been cheated by these people. I request for my amount to be returned. Why should i pay for a fake product? My order details are od[protected]

Thank you!

Sep 10, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Aug 06, 2017

Flipkart Customer Care's response We will revert on customer complaint.

Verified Support

Aug 09, 2017

Flipkart Customer Care's response We have interacted with the customer, apologized for the issue, customer stating that she got only refund for one product, though two quantities have been picked up, Apologized created return for the other quantity. Customer stated she have used the other quantity little, and she had health issues since the product is fake. Apologized and created return for that as an exception. Informed the TAT for all the returns. Customer stated she do not have the box of it. Informed we will try to pick the product by contacting the logistics. Customer agreed and had no further issues, seller feedback taken and closing the case.

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Address: Nagpur, Maharashtra, 440024

Website: www.flipkart.com

I bought 2 mobiles for me and my wife and delivered on 27/7/17. I called customer care of flipkart but they denied. And said to contact service centre. Since my delivery date as per their answer is 21/7/17. So please kindly have fare so that no other can get disturb economically and emotionally since we are dependent on mob in today's scenario. And gets tremendously poor touch screen and hangs up. Please whom so ever i need justice.

Sep 9, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Aug 04, 2017

Updated by hemant.reliable I need replacement of mob with new one of same or other company in same price as per my choice. Otherwise refund my money. They are not listening. That my delivery date is 27/7/2017

Aug 05, 2017

Updated by hemant.reliable I need the justice as i am sure about my delivery and as per company policies within 10 days they will replace. But they are not agree about my delivery.

Verified Support

Aug 06, 2017

Flipkart Customer Care's response We will revert on customer complaint.

Verified Support

Aug 09, 2017

Flipkart Customer Care's response We had interacted with the customer, apologized for the issue, as per the policy, customer have to request return within 10 days after the product got delivered, to action further. Customer came with the issue after the replacement policy. Hence given the service center details, customer can get in touch with the ASC. Hence closing the case from our end.

Aug 15, 2017

Updated by hemant.reliable As my tracking details shows the delivery date so from that date 10 days are not been finished. At least so at least kindly tell me how to replace both the mobiles because in both the mobiles I am getting the problem

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Address: 248007

Website: www.flipkart.com

An apparel was ordered from flipkart which was not having any tag inside. After trying the apparel i found that it does not fit so had to go for a return. Now flipkart is not ready to take the return saying that tag is needed. When the tag was not received where should you get it now. Also the outer packing is all good along with the bar code. Order id od[protected]

Sep 19, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Aug 06, 2017

Flipkart Customer Care's response We will revert on customer complaint.

Verified Support

Aug 09, 2017

Flipkart Customer Care's response As per the complaint there was a followup made and pickup was arranged and refund was processed hence case stands resolved.

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Address: Bangalore, Karnataka, 723202

Respected sir/madam
I, subhajit daripa had purchased a phone on flipkart but turns out the phone is damaged. I have requested a return of the product but haven't got any proper neither service nor any assurance of getting cash back and not even replacement. Besides the phone is also both hardware wise and software wise.in order to get volte on my phone i have to update my system but system update is not taking place at all.

Sep 21, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Aug 06, 2017

Flipkart Customer Care's response We will revert on customer complaint.

Verified Support

Aug 09, 2017

Flipkart Customer Care's response As per the complaint the product replacement was approved and new product will be delivered today same info has been given to customer.

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Address: Bangalore, Karnataka, 737101

Website: www.Flipkart.com

Sir/madam,

I have already compain in indian consumer service (Complain no. 377652). I have ordered a motto e4 plus mobile on 26/07/2017 but i found this product in another site very cheaply so i cancelled it after 30minutes after order but refund (10298/- including tempered glass) did not come yet. I have called so many times in flipkart and they are saying it will reolve before 08/08/2017, why so late? I want my refund today, please help me regarding this issue. And order id is od[protected].

Thank you,
Pinaki sahoo
Mob-[protected]
[protected]@gmail.com
At - gangtok, 737101, sikkim

Sep 18, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Aug 06, 2017

Flipkart Customer Care's response We will revert on customer complaint.

Verified Support

Aug 10, 2017

Flipkart Customer Care's response customer complained that refund not yet received. We interacted and informed that refund completed from our end and requested to contact bank, if required raise dispute also. customer agreed and closing the case.

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Address: Chennai, Tamil Nadu, 601203

Dear sir/madam

Recently i'm purchased two yu yureka black mobile from flipkart, both the mobile are not working properly..

1. Screen off when i made call.
2. Apps are not accesible
3. Over heating
4. Some time not switched on

I'm not satisfied with your product please suggest me the solution..
Already written feedback on the flipkart websites but no reply

Sep 16, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Aug 06, 2017

Flipkart Customer Care's response We will revert on customer complaint.

Verified Support

Aug 09, 2017

Flipkart Customer Care's response Customer complained that product is defective. We interacted and apologized and requested to contact brand because it is out of policy. Hence closing the case.

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I want my redmi 3s prime mobile reciepe (Mobile bill),
Mobile order number.. [protected]
Mobile emei no... (1)... [protected]
(2)...[protected]
Please sent mobile bill my email id...
[protected]@gmail.com
And conformation call mobile no. [protected]

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Address: 855107

Website: Www.flip kart. Com

Very bad replacement of flipkart courier i bought a redmi note 4 in which some problem than i called to customer service of flipkart he told me that 1august pick up my product and new product will be send soon but not yet picked up my product by the courier boy he told me that living area is so far you have to pay me than i picked up your phone. I want to say that why flipkart told us free home delivery. When i bought your product than your courier boy came at my living but when pick up time he treat me why. Give me the solution of my problem and give me a fresh phone otherwise i complained to rhi and police

Sep 8, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Aug 04, 2017

Updated by Vishnu Rajivjha Pse quick action I m facing problem

Verified Support

Aug 06, 2017

Flipkart Customer Care's response We will revert on customer complaint.

Verified Support

Aug 08, 2017

Flipkart Customer Care's response We'd like to let you know that your recent request has been canceled as our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your Flipkart account.

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Address: 411021

Website: flipkart.com

I recently on may 22 bought a onida tv on flipkart. The tv remote was not working fine tried to search for some onida service center contact number. Got on flashing on flipkart both email address and contact number are invalid. Then searched for onida.com where again all the contact information is invalid.
My question is flipkart is just selling the product without verifying the brands after sales support?

Sep 16, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Aug 06, 2017

Flipkart Customer Care's response We will revert on customer complaint.

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I'm not satisfied with the product tablemate, i purchased the product because of dual foot rest stand. However there is no provision available with the product to fix one foot rest. I'm trying to return the product, i initiated the return on 27th july, however it got rejected without any reason. Again i requested for return of the product for refund on 2nd august. I am not receiving proper response, i tried contacting customer care and i have been told to get a call back on 4th august, till now i did not receive any call back.
Please look into this matter and refund my money at the earliest.

Order # od[protected]

Sep 8, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Aug 06, 2017

Flipkart Customer Care's response We will revert on customer complaint.

Verified Support

Aug 08, 2017

Flipkart Customer Care's response We have interacted with the customer, apologized for the issue, customer stating that he did not get a satisfactory response from our side, informed feedback taken, confirmed the refund status. Customer stating the product is of very cheap quality, hence he did not want to keep it. Closing the case by taking the feedback.

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G

Gagandeep Bravo

from Korba, Chhattisgarh

Aug 4, 2017

I was placing order for a VU Smart TV on 25 th of July. Payment of rs 33999 got deducted but order not placed. Customer care is only giving assurance but no refund so far. Kindly resolve the issue.

Flipkart Complaints & Reviews

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Flipkart reviews & complaints page 1808

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got a damaged mobile phone but not returned

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did not receive my refund yet money about 10298/-

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return request for order # od109741777003532000

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