Flipkart Complaints & Reviews

Aug 06, 2017

Updated by snehamayeet I ordered a asus zenphone 5. Gold, 16gb.
Product delivered on 12july. The phones charger is defective. After raised replacement request, technician came, told that flipkart provided u a old charger. Goto nearby some stores to get a new charger. When these stores denied to provide a charger, he tell us to go to near by service center which is 300 km away.
I raised this issue within 5 days of recieving the product. The request was cancelled after technician visit. Without resolving the issue, replacement request cancelled. Again i raised a replacement request through customer care executive, that is also cancelled as ekart guys told the the device should be in on condition for pick up. After merely 10 complaints, on 6th august i recieved from flipkart, they offered refund of 499 for charger. I demanded full refund of my product. She accepted the request for full refund. Again the so called technician will visit, if he will be able to sort the issue by repairing the phone, he can otherwise he will take the old product with him. If he again will tell my mom to go to asus customer care, i will rather tell him to just take your product with you, we dont want any refund or any replacement from you. Just take this old repaired product with you..

I am feeling fooled and cheated by flipkart.
This will be my last shopping from flipkart.

Order id od[protected]

Aug 06, 2017

Updated by bilhari The Codless phone was ordered on 09.07.17, delivered on 15.7.17 but intially for 7-8 days the outgoing calls were functioning, but now no outgoing calls are connected, though the line is working, incoming calls are functioning, intercom is also functioning. Please suggest or replace the same with another

Aug 05, 2017

Updated by fashion ramp I got a call from a person and he is asking about my card details and cvv number as well. If the refund is to be made why at all does flipkart need my cvv number. I wanted to reactivate the account but he said as you had inputted password incorrectly twice or thrice your account can't be reactivated. Surprised to know all this. I would still request to get the issue resolved else I would reach out to consumer forum to get it resolved

Aug 06, 2017

Updated by Shekar6543 Dear team,

FLIPKART says only replacement is possible but not refund.

My concern is I'm not happy with device performance and software.

I'm hoping something good happens from Flipkart end.

Thanks.