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Flipkart Complaints & Reviews

2.8
Updated: Apr 30, 2026
Complaints 47310
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Flipkart reviews & complaints page 1810

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V
Vishnu Rajivjha
from Bhagalpur, Bihar
Aug 4, 2017
Resolved
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Address: 855107
Website: Www.flip kart. Com

Very bad replacement of flipkart courier i bought a redmi note 4 in which some problem than i called to customer service of flipkart he told me that 1august pick up my product and new product will be send soon but not yet picked up my product by the courier boy he told me that living area is so far you have to pay me than i picked up your phone. I want to say that why flipkart told us free home delivery. When i bought your product than your courier boy came at my living but when pick up time he treat me why. Give me the solution of my problem and give me a fresh phone otherwise i complained to rhi and police
Sep 8, 2017
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Aug 04, 2017
Updated by Vishnu Rajivjha
Pse quick action I m facing problem
Verified Support
Aug 06, 2017
Flipkart Customer Care's response
We will revert on customer complaint.
Verified Support
Aug 08, 2017
Flipkart Customer Care's response
We'd like to let you know that your recent request has been canceled as our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your Flipkart account.
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    M
    Manjunath Kadroli
    from Mumbai, Maharashtra
    Aug 4, 2017
    Resolved
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    Address: 411021
    Website: flipkart.com

    I recently on may 22 bought a onida tv on flipkart. The tv remote was not working fine tried to search for some onida service center contact number. Got on flashing on flipkart both email address and contact number are invalid. Then searched for onida.com where again all the contact information is invalid.
    My question is flipkart is just selling the product without verifying the brands after sales support?
    Sep 16, 2017
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Aug 06, 2017
    Flipkart Customer Care's response
    We will revert on customer complaint.
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      D
      Devaraju Pandla
      Aug 4, 2017
      Resolved
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      Resolved

      I'm not satisfied with the product tablemate, i purchased the product because of dual foot rest stand. However there is no provision available with the product to fix one foot rest. I'm trying to return the product, i initiated the return on 27th july, however it got rejected without any reason. Again i requested for return of the product for refund on 2nd august. I am not receiving proper response, i tried contacting customer care and i have been told to get a call back on 4th august, till now i did not receive any call back.
      Please look into this matter and refund my money at the earliest.

      Order # od[protected]
      Sep 8, 2017
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Aug 06, 2017
      Flipkart Customer Care's response
      We will revert on customer complaint.
      Verified Support
      Aug 08, 2017
      Flipkart Customer Care's response
      We have interacted with the customer, apologized for the issue, customer stating that he did not get a satisfactory response from our side, informed feedback taken, confirmed the refund status. Customer stating the product is of very cheap quality, hence he did not want to keep it. Closing the case by taking the feedback.
      I was placing order for a VU Smart TV on 25 th of July. Payment of rs 33999 got deducted but order not placed. Customer care is only giving assurance but no refund so far. Kindly resolve the issue.
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        E
        Er Raju Singh
        from Muzaffarpur, Bihar
        Aug 4, 2017
        Resolved
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        Address: Gopalganj, Bihar, 841425

        Dear sir,
        My order is od[protected]
        Order date 25 july 17, 10:26 pm
        Dlivery date 1 aug17
        Invoice - faajp[protected]
        Invoice date[protected], 1pm
        Product name-ibs uc 46wifi 1200lm led...
        Total amount pay -6075.00
        This product picture quality is very low and run time over heating..
        So i want to replace this product immediately..
        Regards,
        Raju singh
        [protected]
        Sep 9, 2017
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Aug 06, 2017
        Flipkart Customer Care's response
        We will revert on customer complaint.
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          S
          Sudhanshu1998
          from Delhi, Delhi
          Aug 4, 2017
          Resolved
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          Resolved

          Address: New Delhi, Delhi, 110007
          Website: www.flipkart.com

          I purchased an apple phone from flipkart in october 2016 but when i contacted to apple store on august 2017 delhi these people told that the phone was already sold on 10 july 2016 so according to the apple guys the phone is out of warranty now. How is it possible.. Flipkart is doing false commitments to the customers. My order id is (Od[protected]. Please check and revert soon.
          Sep 11, 2017
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Aug 06, 2017
          Flipkart Customer Care's response
          We will revert on customer complaint.
          Verified Support
          Aug 09, 2017
          Flipkart Customer Care's response
          customer complained for warranty related. We interacted and apologized and also inform that warranty is available and we have shared the link to check for warranty. Hence closing the case.
          Verified Support
          Aug 10, 2017
          Flipkart Customer Care's response
          customer complained for invoice copy again. Hence we interacted and shared the invoice copy and closing the case again
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            T
            Tasnim Fakhri
            from Sirur, Maharashtra
            Aug 4, 2017
            Resolved
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            Resolved

            Address: Pune, Maharashtra, 411048

            Hi. I want to buy few cosmetic products (The balm, urban decay, anastasia) from flipkart but when saw the negative reviews for delivering fake products i am not sure whether to buy from flipkart or not. And such reviews demotivate customer to buy anything from flipkart. Please acknowledge that you sell the genuine cosmetic products of all brands or your aim is just to fool and cheat your buyer and make money.
            Sep 9, 2017
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Aug 06, 2017
            Flipkart Customer Care's response
            Hi Team,
            We are unable to find order detail or register contact number for given complaint.
            We request you to get in touch with our customer care team on below detail.
            We're available 24 hours a day.
            [protected]
            Email :- [protected]@flipkart.com
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              M
              Manas Bhukta
              from Kolkata, West Bengal
              Aug 4, 2017
              Resolved
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              Resolved

              Address: Paschim Medinipur, West Bengal, 721136

              I have ordered a haier washing machine on 30th july, 2017 order no. "od[protected]". The scheduled delivery date was on 1st august by an agent named "karunasis chakraborty" mobile no: [protected], but till now i did not get my item. I have called to the customer care regarding my order but they told me that i have cancelled my order but i did not cancel my order.
              And also they send me the sms containing the assurance of delivery my order every day.
              So, its my kind request to you to resolve this problem as soon as possible.
              Sep 10, 2017
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Aug 04, 2017
              Updated by Manas Bhukta
              E kart people have been refusing the deliver the item for the last 4 days. Ekart Logistics # EMPC[protected]. The dedicated person is Karunausu Chakraborty Mob # [protected] on behalf of the ekart service. They are showing many excuses regarding their failure of my item to my location. And also giving me day by day assurances for the delivery. But in actual they are doing nothing. At the same time they are blaming me that I have refused the item for delivery. I never deny the item to receive. I am always eager to the item that I ordered in the Flipkart. also the man told me to take the item on going to the hub from where it has to be delivered.
              Verified Support
              Aug 06, 2017
              Flipkart Customer Care's response
              We will revert on customer complaint.
              Verified Support
              Aug 08, 2017
              Flipkart Customer Care's response
              Due to climatical condition while shipping the product it may get damaged hence the order was cancelled and same was informed over the call hence case stands resolved.
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                E
                Er Raju Singh
                from Muzaffarpur, Bihar
                Aug 4, 2017
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                Address: Gopalganj, Bihar, 841503

                Dear sir,
                My order no is OD[protected]
                Invoce no- FAAJP[protected]
                INVOCE DATE[protected]
                This product quality is very low and at runing time over heated.
                So I want to replace it.
                Please resolve it early.
                Thanks
                Raju singh
                [protected]
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                  P
                  premcv056
                  from Hisar, Haryana
                  Aug 4, 2017
                  Resolved
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                  Resolved

                  Address: 110092

                  I purchased a redmi note 4 on 26th july which was delivered on next day. After using the phone one defect immediately noticed that is when i call after half an hour heating issue arises and my voices heared very unnatural like voices low down and other side person cannot able to get my word. I tried to make several call to different person then problem remain same. Due to this problem i request for replacement on 29th july. A technician visited me but he went away without resolving my problem even he did not replace phone. It is almost one week to facing problem in this phone and flipkart and its team doing nothing.
                  Sep 18, 2017
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Aug 06, 2017
                  Flipkart Customer Care's response
                  We will revert on customer complaint.
                  Verified Support
                  Aug 08, 2017
                  Flipkart Customer Care's response
                  As per the complaint there was a technician visit done at customer address 2 times and there was no issue in the device and replacement request was denied hence case stands resolved.
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                    K
                    Kkk0908
                    from Patna, Bihar
                    Aug 4, 2017
                    Resolved
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                    Resolved

                    Address: 560059
                    Website: Www.flipkart.com

                    Sir I have ordered a dell laptop from flipkart that time it shows my pincode 683503 has delivery service available but now it reached to ekart logistics aluva (Kerala ) and my status of tracking order is showing out of service area, ,
                    Ekart Logistic:-FMPP[protected]
                    Product:-dell 3467 notebook
                    Price:-26990
                    Ordered date:-26/07/17
                    Delivery expected date:03/08/17
                    My contact number is [protected]
                    Sep 9, 2017
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Aug 06, 2017
                    Flipkart Customer Care's response
                    We will revert on customer complaint.
                    Verified Support
                    Aug 09, 2017
                    Flipkart Customer Care's response
                    Feedback has been provided to our courier partner. Product has been delivered to the customer. Closing the complaint.
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                      K
                      karthikkncs14
                      from Bengaluru, Karnataka
                      Aug 3, 2017
                      Resolved
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                      Resolved

                      Address: Bangalore, Karnataka, 560098
                      Website: www.flipkart.com

                      Its been 70 days i have not received my refund yet.
                      Flipkart is giving false information when i check with the hdfc bank they said merchant not done the refund yet.

                      Attached Flipkart email and hdfc email.
                      And also cancellation of the product also.

                      Its around 30000 if money is not with flipkart or hdfc whom should i contact
                      When ever i send a mail both bank and flipkart takes 6 to 7 days to replay it
                      Sep 9, 2017
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Aug 06, 2017
                      Flipkart Customer Care's response
                      We had interacted with the customer, apologized for the issue, and informed that the refund is successfully completed on 15th of may, customer needs to get in touch with the bank is at all the refund is still not reflecting. Hence closing the case from our end.
                      Aug 08, 2017
                      Updated by karthikkncs14
                      I got a replay from hdfc saying that waiting for the flipkart to refund the amount and also i shared mail with flipkart on july 31st.

                      Flipkart looking into it and giving wrong information here. soon i will file the case in district consumer court.
                      Its already 90days over i did not got my money yet
                      I got a replay from hdfc saying that waiting for the flipkart to refund the amount and also i shared mail with flipkart on july 31st.

                      Flipkart looking into it and giving wrong information here. soon i will file the case in district consumer court.
                      Its already 90days over i did not got my money yet
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                        A
                        AJ9
                        from Gurgaon, Haryana
                        Aug 3, 2017
                        Resolved
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                        Resolved

                        Address: 110070
                        Website: www.flipkart.com

                        I had ordered an iphone 7 plus on june 20, 2017 through flipkart, and the product stopped working within 4 days - the charging point was damaged according to the authorised apple service centre. On my request flipkart replaced the phone on july 5, 2017. Again, after two weeks o[censored]se, the same problem recurred with this phone. I have been following up every authorised apple service centre in delhi for the last week, but apple doesn't claim responsibility for it, it is the seller's. I would request flipkart to contact the seller, and refund the amount i've paid for this phone, i don't want any other replacement from this seller, or even flipkart for that matter.

                        It has been a very tedious process for me, and flipkart seller's credibility is to be blamed here. Please treat this as an urgent query. I'm really disappoint with this experience, and won't be ordering any other electronics from flipkart again.

                        Also, if this issue isn't resolved from flipkart's side, i would have to the legal route.
                        Sep 16, 2017
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Aug 06, 2017
                        Flipkart Customer Care's response
                        We will revert on customer complaint.
                        Verified Support
                        Aug 08, 2017
                        Flipkart Customer Care's response
                        As per the complaint customer damaged the mobile hence the return is was not accepted and also warranty will not be completed.
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                          N
                          Namita Bahadur
                          from Noida, Uttar Pradesh
                          Aug 3, 2017
                          Resolved
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                          Resolved

                          Website: Flipkart.com

                          My order id:0d[protected]
                          Courier name: e-kart logistics
                          Courier awb no.: fmpc[protected]
                          This courier was delivered to me on 1st august 2017 at about 2pm. I had ordered a laptop trolley bag. The order was cash on delivery. Your delivery boy returned rs.100 less. On calling him he did not pick up the phone.
                          Please look into this matter.
                          Thanks.
                          Sep 19, 2017
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Aug 06, 2017
                          Flipkart Customer Care's response
                          We will revert on customer complaint.
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                            D
                            devensingh
                            from Gurgaon, Haryana
                            Aug 3, 2017
                            Resolved
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                            Resolved

                            Address: Jalandhar, Punjab, 144009

                            Order id
                            Od[protected] item)

                            Order date
                            Mon, jul 31st '17 12:01 am

                            Product received - august 1, 2017
                            Product - samsung galaxy on max
                            Issue/problem - while calling loudspeaker always remains on
                            - shutter sound always remains on
                            - front camera which they claim to be 13 mp gives
                            Pics even worst than 2 mp while video calls.

                            I want it to be return rather than replacing because the prouduct which will come in replacement will be having same issues as it's front camera problem, and if in case we don't get the product right at that moment than, they will direct us to service center rather than replacing/refunding. At that moment their responsibility would be nil.

                            Kindly focus on my front camera problem (See what they say in image attached) i would like to get their license to be cancelled under which they have registered their firm, because they sell very low quality, and cheap product.

                            I tried to speak with senior manager and other senior guys regarding this same issue they wasted my 2 full nights and 3 days by keeping me only on hold rather than transferring my call to him. Still they are wasting my time in this matter. They only say sorry but don't feel sorry fr the customer. I don't know why i bought their cheap quality product.

                            I will give my best to go to any stage against them for this issue.
                            Sep 10, 2017
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Aug 06, 2017
                            Flipkart Customer Care's response
                            We will revert on customer complaint.
                            Verified Support
                            Aug 08, 2017
                            Flipkart Customer Care's response
                            We understand that you would like to return the product as it does not meet your requirement. However, the seller would replace the product only if there is a manufacturing defect in the product as per the replacement policy. As the product delivered is as per the order you had placed for and there are no manufacturing defects, we regret to inform you that the return of the product cannot be accepted as this is out of seller replacement policy.
                            Aug 14, 2017
                            Updated by devensingh
                            Then you just say that, you provide product of very cheap quality. you can only make fool of customers by providing these sort of cheap products nothing else. No response from your side.
                            Then you just say that, you provide product of very cheap quality.
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                              1
                              10shivam1994
                              from Meerut, Uttar Pradesh
                              Aug 3, 2017
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                              Address: 560034
                              Website: flipkart.com

                              This is my order id OD[protected] and i have requested more than 6 times but i got no resolution from this every day flipkart says my product will be picked up tommorrow, but no response nd now i m too much frustated that i m thinking to claim on..😡
                              Aug 03, 2017
                              Updated by 10shivam1994
                              Nothing
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                                Pammi CeNation
                                from Shimla, Himachal Pradesh
                                Aug 3, 2017
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                                Address: 171001
                                Website: Flikart.com

                                I purchased a toy drone halicopter from Flipkart as mentioned in website flying range told 300 mtr but delivered product not able to fly 30 mtr when i asked Flipkart customer care for return they deny this product cant be returned. Plz do needful
                                Product detail mentioned in sanpshot.
                                [protected]
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                                  piyali.das22
                                  from Mumbai, Maharashtra
                                  Aug 3, 2017
                                  Resolved
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                                  Resolved

                                  Address: Thane, Maharashtra
                                  Website: Flipkart.com

                                  I bought samsung galaxy a9 pro from flipkart.com for rs 26900. The same was sent to me vide invoice dated 22nd june 2017. Frm reliance retail limited nashik highway, bhiwandi dist, mumbai, maharashtra. The phone is giving me trouble and not starting i. E. Booting since monday 31st july 2017. I wrote complaint s to flipkart and tried calling the thm many times. But no response. And they simply wrote against the complaint that it is resolved. I am feeling like cheated. I want replacement of defective mobile. Kindly help.
                                  Sep 13, 2017
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Aug 03, 2017
                                  Updated by piyali.das22
                                  Order ID OD[protected]
                                  Verified Support
                                  Aug 06, 2017
                                  Flipkart Customer Care's response
                                  We will revert on customer complaint.
                                  Verified Support
                                  Aug 08, 2017
                                  Flipkart Customer Care's response
                                  We had interacted with the customer, apologized for the issue, as per customers complaint we had scheduled for tech visit and as per the tech visit update no issue was found, hence return was cancelled. Closing the case.
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                                    S
                                    sandeepkambleimc
                                    from Kolhapur, Maharashtra
                                    Aug 3, 2017
                                    Resolved
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                                    Resolved

                                    mobile handset replacement against doa certificate

                                    Address: 416115
                                    Website: flipkart

                                    I have purchased a new cell phone panasonic eluga turbo from online marketing flipkart.com on dated 29/10/2016. Product id is od[protected]. But unfortunately there were problem came in that cell phone. I carried to panasonic service center but they has declared doa and given me a doa certificate. Already i have sent many time scan copy of doa cert. From that day to till date, i am sick of following only the rules & regulation of...
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                                    Aravind John
                                    from Chennai, Tamil Nadu
                                    Aug 3, 2017
                                    Resolved
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                                    Resolved

                                    14.09.2016 i bought lennovo k5 note... My complaint is with in product warrenty period mobile is not working properly.. And main fault is mike is not working... I need frequent service.. Let me know the service centres near to me... Im having this problem since one month before.. Pls help as soon as possible.. Pls contact me and resolve my problem.. Kindly take it this as a complaint
                                    Sep 17, 2017
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Aug 03, 2017
                                    Updated by Aravind John
                                    Contact me to this no...[protected]
                                    Verified Support
                                    Aug 06, 2017
                                    Flipkart Customer Care's response
                                    We will revert on customer complaint.
                                    Verified Support
                                    Aug 08, 2017
                                    Flipkart Customer Care's response
                                    customer asking for service center details. We interacted and shared the mail of brand toll free number and closing the case.
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                                      A
                                      Ashok Jaat
                                      from Lucknow, Uttar Pradesh
                                      Aug 3, 2017
                                      Resolved
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                                      Resolved

                                      Address: 334001
                                      Website: [email protected]

                                      My flipkart account has been deactivated and now i want be activate it but it is not activating
                                      My flipkart account connected with my mobile no. It is not connected with email and when i enters the mobile no. And password he saw me "account is inactive contact the customer support to reactivate it"
                                      Pl solve this problem vastly

                                      Email [protected]@gmail.com
                                      Phone [protected]
                                      Phone [protected]
                                      Sep 26, 2017
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Aug 06, 2017
                                      Flipkart Customer Care's response
                                      We will revert on customer complaint.
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