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Flipkart Complaints & Reviews

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Updated: Apr 30, 2026
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Flipkart reviews & complaints page 1812

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A
aditya jha12345
from New Delhi, Delhi
Aug 2, 2017
Resolved
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Resolved

Address: Faridabad, Haryana, 121004
Website: Flipkart

Dear sir

I m buy yu yunique 2 mobile from flipkart. But mobile is chinese product. I request to flipkart please refund my money because mobile is totally fake. Mobile heating. Charging very slow network issue and many more. But does not refund my money. I m very dispointed from flipkart. Flipkart is totally fake services and product. After that file a complain in consumer court.
Aug 2, 2017
Complaint marked as Resolved 
Mail id. [email protected] Phone. - 7503322063 Order I'd. - OD109814754208288000
Flipkart customer support has been notified about the posted complaint.
Aug 02, 2017
Updated by aditya jha12345
Please solve this matter and refund my money
Verified Support
Aug 06, 2017
Flipkart Customer Care's response
We will revert on customer complaint.
Verified Support
Aug 10, 2017
Flipkart Customer Care's response
customer complained that replacement product is defective. As per policy, requested to contact brand. Hence closing the case.
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    S
    shreya05
    from Solap, West Bengal
    Aug 2, 2017
    Resolved
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    Resolved

    Address: Kolkata, West Bengal

    I ordered a professionnel shampoo of l'oreal from flipkart on 5th july, which was dlivered to me on 13th of july. The order number is - 0d[protected] at a price of rs461/-. The product that was delivered to me was a duplicate product. I never imagined that i can get a forged piece of shampoo from so called reliable online shopping site flipkart. I am hugely disappointed with this incident. I want an immediate replacement of the product or refund of money. The reason of my delay in complaint is because i stacked this product beforehand, and cheked it yesterday.
    Sep 16, 2017
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Aug 06, 2017
    Flipkart Customer Care's response
    We will revert on customer complaint.
    Verified Support
    Aug 08, 2017
    Flipkart Customer Care's response
    We had interacted with the customer, apologized for the issue, customer stated that she has been using the loreal product for years and she know whether it is original or not, informed the product is non returnable, also customer came on aug 2nd. product delivered on 12th july. Informed feedback taken and denied the request. Closing the case from our end.
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      S
      Satyashib Sengupta
      from Namchi, Sikkim
      Aug 2, 2017
      Resolved
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      Resolved

      Address: Darjeeling, West Bengal, 734001

      I purchased redmi note 4 (Gold, 64... With order id od[protected]
      Which was delivered on 31st july 13.30 hrs. Opening the box i got the
      Mobile with damaged display. Immediately at 13.37 hrs i informed the
      Delivery boy and he advised me to put a replacement request for the
      Product. I followed and request was confirmed by seller. After a while
      Cancellation massage came to me at 17.49 hrs. Again i registered another
      Request and the same process was repeated. I informed the delivery boy and
      He advised me to wait for next day, as i complained, any executive may come
      To me to check the product. No such body came to me. Again i tried to file
      A complain, but surprisingly this time i found my order for this product
      Has been removed from the order list.in fact all my orders of current year
      Been removed from order list. Now what am i supposed to do?
      Sep 18, 2017
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Aug 03, 2017
      Flipkart Customer Care's response
      We will revert in this complaint.
      Verified Support
      Aug 07, 2017
      Flipkart Customer Care's response
      Customer complained for display damage. We interacted and apologized for the issue and processed replacement. Hence closing the case.
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        S
        Shiwang Sharma
        from Noida, Uttar Pradesh
        Aug 2, 2017
        Resolved
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        Resolved

        Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

        Well, i buy a wrangler jeans from your online shopping site on 18th july.
        After wearing one time i found out that the fabric of jeans is not good, and i fell like i got thugged by flipkart because i m not satisfied with the quality of jeans. And now i can't even replace or get refund just because i don't have m. R. P tag on that jeans. I[censored] can't get me refund then please exchange the jeans with good quality of wrangler jeans. Please fix this asap. I m very disapointed.

        Thank you
        Sep 10, 2017
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Aug 06, 2017
        Flipkart Customer Care's response
        We will revert on customer complaint.
        Verified Support
        Aug 08, 2017
        Flipkart Customer Care's response
        customer complained that product quality was not good. We interacted and apologized for the issue and without MRP TAG return can't be processed. Hence closing the case.
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          R
          Ramesh BG 2010
          from Bengaluru, Karnataka
          Aug 2, 2017
          Resolved
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          Resolved

          Address: 560097
          Website: www.flipkart.com

          I had placed an order for purchase of onida 109cm (43) full hd smart led tv. The order id is : od[protected], dated 15.07.2017.

          The order was against exchange. However, the delivery boy had refused to take the old tv and hence, i had cancelled the order and raised request for refund.
          Though various mails and calls on the toll free number were done, till date even after two weeks, no refund is given. They are just sending msg and emails, stating there was some technical issue and the refund would take place in couple of days. However, nothing is progressive.
          Sep 20, 2017
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Aug 06, 2017
          Flipkart Customer Care's response
          We will revert on customer complaint.
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            V
            Vishalgill
            from Srinagar, Jammu and Kashmir
            Aug 2, 2017
            Resolved
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            Resolved

            Address: 141001

            Dear sir
            Flipkart sale me difficated product flipkart send me damage and technical problem mobile and my mobile is under flipkart 10 days replacement warranty am complaint it matter to flipkart in 2nd day of recieved of products but one fake technical visit after 15 days of delivery arranged by flipkart and now they can't replace my mobile and harrassment me from last 2 months
            Order no. Od[protected]
            Sep 8, 2017
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Aug 06, 2017
            Flipkart Customer Care's response
            We will revert on customer complaint.
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              I
              Imblraza
              from Varanasi, Uttar Pradesh
              Aug 2, 2017
              Resolved
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              Resolved

              My flipkart account has been deactivated and now i want be activate it but it is not activating
              My flipkart account connected with my mobile no. It is not connected with email and when i enters the mobile no. And password he saw me "account is inactive contact the customer support to reactivate it"
              Plz solve this prblm fastly

              Mobile no [protected]
              Email. [protected]@gmail.com
              Sep 11, 2017
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Aug 03, 2017
              Flipkart Customer Care's response
              We will revert in this complaint.
              Verified Support
              Aug 07, 2017
              Flipkart Customer Care's response
              customer complained that account was deactivated and wants to activate again. We interacted and requested to login from desktop and issue will be resolved. Hence closing the case.
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                R
                Rathore Deepika
                from Muzaffarpur, Bihar
                Aug 2, 2017
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                Address: Udaipur, Rajasthan

                I got my park's spider man projector watch. But its light is not working i replaced. Again its light is not working you dont cheat me and give me original park's spider man projector watch which is working properly. Do hurry. Contact no [protected]. Order id od[protected]
                I had ordered a nokia 3310 What got was a fake phone I requested a refund but multiple times it got rejected
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                  S
                  Shiva Rao k
                  from Allahabad, Uttar Pradesh
                  Aug 2, 2017
                  Resolved
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                  Resolved

                  Address: Hyderabad, Andhra Pradesh

                  Dear sir/ madam,

                  On fri, 28th april i bought i phone 6 gold, 64gb mobile phone from you. I have discovered that the phone has the following problems
                  1. Main warranty issue (Device is out of warranty)
                  2. Getting mute and also going to silent mode automatically.
                  3. Display cracked and blinking problem..

                  The [consumer rights act / sale of goods act] makes it an implied term of the contract that goods be as described, of satisfactory quality and fit for purpose.Â

                  As you are in breach of contract i am entitled to have the phone [repaired/replaced or refunded] and i would request that you confirm that you will as soon as possible.

                  I also require you to confirm whether you will arrange for my phone to be collected or will reimburse me for the cost of returning it.

                  I look forward to hearing from you

                  Yours faithfully,
                  Shiva rao k
                  Sep 5, 2017
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Aug 03, 2017
                  Flipkart Customer Care's response
                  We will revert in this complaint.
                  Aug 06, 2017
                  Updated by Shiva Rao k
                  Action not taken till now.
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                    N
                    Nikita Naik
                    from Panaji, Goa
                    Aug 2, 2017
                    Resolved
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                    Resolved

                    Address: 411038
                    Website: FLIPKART

                    I have purchased mobile phone intex aqua star 4g from your website on 29/5/2017 order id - od[protected]For more details please check attachment).

                    When i received the phone its keypad was not working. I have called many times to our customer care officials. They used to told me to wait on call as they are processing the request. Than your officials kept me online and then they cut my call in between. So i was trying to call them again. Then new customer care official do the same thing.in this process, they have wasted 15 days and one day they said they cant able to see my request as someone of your official has deleted it.

                    Later on they have given me customer care address and contact no. I searched for the place which is very far away from my place. When i reached to the address no such address present. I have called on contact no. Given by your officials which is also not reachable.

                    After that i have got authorized intex phone service center. They told me that the phone is not in warranty period. Due to this i have paid rs. 750. As you have sold me fake product i have lost so much of extra amount.

                    I request you to reimburse the amount which i have spent on this phone or replace the phone as it is. As its a purely your mistake that you have sold fake, defective product to us.
                    Sep 9, 2017
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Aug 03, 2017
                    Flipkart Customer Care's response
                    We will revert in this complaint.
                    Verified Support
                    Aug 09, 2017
                    Flipkart Customer Care's response
                    customer complained that product is defective and warranty related issue also. Apologized and processed refund. Hence closing the case.
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                      B
                      banu thinesh
                      from Delhi, Delhi
                      Aug 2, 2017
                      Resolved
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                      Resolved

                      Address: 622005

                      Washing machine not delivered on time.
                      Original delivery scheduled 30th jul 11 p. M. To 31st jul 11 p. M.
                      Till now we have not received any msg regarding delivery person details nor any calls from flipkart
                      I want to know where the product is lying. Either at sellers place or at the courier office. Wherether the product reached pudukkottai or not.
                      Kindly revert back at the earliest
                      Sep 20, 2017
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Jul 26, 2017
                      Krishna Ramchandani's response
                      Not working Sheffield induction
                      Verified Support
                      Aug 06, 2017
                      Flipkart Customer Care's response
                      We will revert on customer complaint.
                      Verified Support
                      Aug 08, 2017
                      Flipkart Customer Care's response
                      customer complained that order was cancelled. We interacted and apologized for the issue, informed about refund status. Hence closing the case.
                      Hello,
                      i had ordered Vr Box order id is OD[protected]. i have submit complaint for refund, but flipkart didn't any response. and flipkart's service much more poor.
                      Invoice number FAA6ML[protected]
                      ORDER I.D. OD[protected]
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                        S
                        sahil1102
                        from Gurgaon, Haryana
                        Aug 2, 2017
                        Resolved
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                        Resolved

                        Address: Alwar, Rajasthan, 301707

                        I like to inform you that i placed my order on 26 july and delivered promise date were 30-31 july and it was delayed and shifted to 1 august and also on 1 august the product were not delivered and again thay said that the item was delayed and now before 5 august we delivered your product. Now i have facing problem regarding the mobile set and the flip kart not delivered the product timely so please do action against flip kart
                        Sep 3, 2017
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Aug 03, 2017
                        Flipkart Customer Care's response
                        We are unable to find order details. We request you to get in touch with our toll free number[protected].
                        Sir my phone is so danger I order my mobile Lenovo vibe k6 power but it create so many problems so I register my return complaint but your company not respond me and your phone createhiting problems so please quickly return this handset mobile no. In register -[protected]
                        [protected]
                        Gurmeet
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                          V
                          Vidyun Soni
                          from Noida, Uttar Pradesh
                          Aug 2, 2017
                          Resolved
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                          Resolved

                          Address: 110016
                          Website: www.flipkart.com

                          To whomsoever it may concern,

                          I have ordered l'oréal hair spa deep nourishing cream bath from you and received a fake one. My order id is od[protected]. The packaging and fragrance gives it away. I received a new one but that too was fake from the same seller. I own the same original product which i bought from a salon therefore i can easily compare.

                          Never experienced receiving a fake product buying online and let alone such a famous famous online shopping portal. I later read the reviews for this product on your page and found that so many customers had the same issue of receiving the fake product and despite that, this product was not removed from flipkart. I also found that someone had complained about this issue for the same product on online consumer forum. Please find all the proof below.

                          That being said, i would like my money back and i will be contacted l'oréal and letting them know that you're site is selling counterfeit products and fooling customers.
                          Sep 18, 2017
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Aug 06, 2017
                          Flipkart Customer Care's response
                          We will revert on customer complaint.
                          Verified Support
                          Aug 08, 2017
                          Flipkart Customer Care's response
                          We have interacted with the customer, as per customers complaint we had put it across the seller, where seller stated he have provided genuine product, however if customer demands for return, could process. Hence provided the refund for the same and issue resolved.
                          Shameless flipkart is still selling this ##.
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                            Radhebabu
                            from Raha, Assam
                            Aug 2, 2017
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                            Address: 800002
                            Website: Flipkart

                            Sir i had lost my bill and flipkart customers doesn't receive my call and i want my invoice because only15 days remaining for my handset
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                              bhaskar91jain
                              from Kolkata, West Bengal
                              Aug 2, 2017
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                              Address: Khordha, Odisha, 751013

                              Od[protected] thats my order id for casio calculator delivered on 17th july, 2017. Recently i realised its a fake one with no logo of casio engraved and the logos of other company. I have requested the flipkart team to return and refund. No response has come from their end.

                              I have already informed them about fake calculator.
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                                T
                                Thakur Satish Singh
                                from Hyderabad, Telangana
                                Aug 2, 2017
                                Resolved
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                                Resolved

                                I ordered moto e4 plus (Od[protected] on 17th july 2017 nd was delivered on 20th july 2017.. After unboxing the product jst supported for 4-5 days nd later strtd facing prblms.. The display wasn't being visible without any physical damage nd even the phn was not getting charged when connected to the power/charger.. I even tried to reach the customer care but left without success.. I couldn't understand how come u ppl be so irresponsible.. I jst hope i get a replacement nd my issue will be resolved as early as possible.
                                Sep 8, 2017
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Aug 03, 2017
                                Flipkart Customer Care's response
                                We will revert in this complaint.
                                Verified Support
                                Aug 07, 2017
                                Flipkart Customer Care's response
                                We have interacted with the customer, as per the policy, return will be created if customer comes within the 10 day replacement policy. If at all customer comes after policy, he will have to get in touch with the Authorized service center. Here customer came post 10 day policy. hence request to visit the ASC. Closing the case from our end.
                                What to do?
                                I paid for the extra delivery but they failed so what to do?
                                I need compensation
                                I bought Moto E4 Plus from flipkart 12 days before. Now the phone is not working. The display is not working and only a blank screen is coming. What should I do.?
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                                  S
                                  serfu
                                  from Mumbai, Maharashtra
                                  Aug 1, 2017
                                  Resolved
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                                  Resolved

                                  Address: Mumbai City, Maharashtra, 400008

                                  Respected sir,
                                  I had bought an ifb microwave oven solo 17litre through flipkart on monday 31 july 2017 but due to a mistake on my behalf in selection of microwave oven i selected the wrong microwave oven and would request you to either replace this product with ifb convection microwave oven 20litre or refund my money. I assure you that microwave oven has not been used by me or any part has been damaged.
                                  Sep 26, 2017
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Aug 03, 2017
                                  Flipkart Customer Care's response
                                  We will revert in this complaint.
                                  Verified Support
                                  Aug 07, 2017
                                  Flipkart Customer Care's response
                                  We had interacted with the customer, apologized for the issue, as per the terms and conditions we will take the product back and provide replacement only if the product is damages, defective or different from specifications. As customers request reason for return do not belong to these category we will be unable to honor the request. hence closing the case.
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                                    S
                                    swapnali146
                                    from Vadodara, Gujarat
                                    Aug 1, 2017
                                    Resolved
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                                    Resolved

                                    I ordered moto e4 plus (Od[protected] on 22/07/2017 and it was delivered on 25/07/2017. Only one day i have used this phone and now it's display is not working.
                                    And now when i 'm returning it, then it is not accepting my request.
                                    Kindly take urgent action on this matter as i have only 10 days replacement time.
                                    If my product will not get replaced in time, then i would have to take legal action on this.
                                    Look into matter urgently
                                    Sep 15, 2017
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Aug 06, 2017
                                    Flipkart Customer Care's response
                                    We will revert on customer complaint.
                                    Verified Support
                                    Aug 08, 2017
                                    Flipkart Customer Care's response
                                    We looked up your order and found that the technician had visited your place and as per his update issue was resolved. Due to this, the seller will not be able to fulfill your replacement request.

                                    Since you are still facing issue with the product, we request you to get in touch with the brand's authorized service center and they'll be able to help you out in case of any product related issues.

                                    Here are the details to the brand's authorized service center.

                                    1. Kavya Enterprises
                                    Shop-3/4, C Wing, Shrinath Plaza, Dnyaneshwar Paduka Chauk, FCRoad, Shivajinagar, Pune-411005 Maharashtra
                                    Phone: [protected]
                                    Working Hours: 10:00-19:00 Mon-Sat-Sun

                                    2. Pulse Enterprise Solutions
                                    Shop No 7, Garud Apartment, 518, Narayan Peth, Near Modi Ganpati Temple, 'Front Of Maharashtra Rashtrabhasha Bhavan, Pune-411030 Maharashtra
                                    Phone: [protected]
                                    Working Hours: 10:00-18:00 Mon-Sat-Sun

                                    Hope you'll understand.
                                    I ordered a mobile phone ..but it is a deffective piece i wnat to return it so they told me no return policy for this and they told me for courier my product For replace Their pick service are not working. Very poor service of flipcart i m totaly disappointed.my product is not working
                                    So bad .
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                                      Khushbu Modi
                                      from Delhi, Delhi
                                      Aug 1, 2017
                                      Resolved
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                                      Resolved

                                      Address: Gurgaon, Haryana, 122001
                                      Website: www.flipkart.com

                                      Hi all,

                                      Incident date -29th july 2017

                                      As i already raised these issues multiple times. Complaint no-
                                      In[protected] on flip kart.

                                      My scenario is i ordered phone on flipkart using exchange service.

                                      I already told *delivery boy* my phone is damaged screen but its perfectly
                                      Working.

                                      He said okay and* take money of rs-9549 from debit card using pos mahine
                                      Instakart service pvt ltd.*

                                      *ref no[protected].*

                                      But* after payment was debited from my account *. He said your phone is
                                      Damaged with in 2 minutes after debit money from my account. So, can't replace it but before debit he assured even he asked to
                                      His contact person (Mr vikas

                                      Addres:-a55/12 dlf phase1.

                                      Ph. No-[protected]

                                      ) over the phone and delivery boy name is arvind (No-[protected])..

                                      But after *transaction successfully both denied to giving me phone and
                                      Money*

                                      As by both statement they said your money will be back with in 2 working
                                      Days as mr vikas updated the status but even i didn't received any
                                      Notification of payment received till date.

                                      *no refund in my account.*

                                      *no acknowledgement.*

                                      *no response.*

                                      *worst service*

                                      I feel very cheated as that's my first time shopping on flipkart with a
                                      Worst experience and every time new person called me and asked me to tell whole story and after they said wait for tomorrow..
                                      Sep 11, 2017
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Aug 06, 2017
                                      Flipkart Customer Care's response
                                      We will revert on customer complaint.
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                                        Raju Narayanan
                                        from Chennai, Tamil Nadu
                                        Aug 1, 2017
                                        Resolved
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                                        Resolved

                                        Address: Bangalore, Karnataka
                                        Website: www.flipkart.com

                                        We have been suffering since the last 20 days because of mismanaged services of flipkart. We had ordered a asus gold order id : od[protected].
                                        We paid rs.9, 500 cash for it in 'blind faith'. The outer cover and the receipt said 'gold' but when we opened the pack we were shocked to find a black mobile which costs rs. 1000 less.
                                        We complained and were promised 'quick response' which happened after almost 15 days. The delivery man came, checked the imei no. And went back saying they did not match. Is it our fault?
                                        To reduce our problems, i am now herewith submitting the imei no. On the mobile as well as the receipt.

                                        Imei no. On mobile : [protected] / [protected].
                                        Imei no. On receipt : [protected]

                                        I hope you will do the needful at the earliest.
                                        Sep 14, 2017
                                        Complaint marked as Resolved 
                                        Flipkart customer support has been notified about the posted complaint.
                                        Verified Support
                                        Aug 06, 2017
                                        Flipkart Customer Care's response
                                        We will revert on customer complaint.
                                        Verified Support
                                        Aug 08, 2017
                                        Flipkart Customer Care's response
                                        Customer complained that received different color. We interacted and processed for replacement. Hence closing the case.
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