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Flipkart Complaints & Reviews

2.8
Updated: Apr 30, 2026
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Flipkart reviews & complaints page 1820

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D
Danwayne4951
from Delhi, Delhi
Jul 24, 2017
Resolved
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Address: New Delhi, Delhi, 110062

I ordered an apple tv 4th generation (As shown in the image and product details) but when the ordered was delivered it was a pre-used product with visible wear and tear.
Product description (Ordered)-apple mlnc2hn/a apple tv 64gb black
Product delivered - apple tv (3rd generation)- 64 gb black
Desirable resolution - replacement
I mean no harm to flipkart or the seller but i do need a resolution because the product purchased is not cheap and this attitude of sellers makes flipkart one of the biggest losers in this market.
Kindly look into it so that so one else suffers and flipkart doesn't loose its customers
Jul 25, 2017
Complaint marked as Resolved 
Desired resolution povided by flipkart. will update once the replacement product received
Flipkart customer support has been notified about the posted complaint.
Jul 25, 2017
Updated by Danwayne4951
Expected Resolution Provided by flipkart and once again flipkart customer service proves itself worthy to carry flipkart's good reputation.
Thanks Again
Verified Support
Jul 28, 2017
Flipkart Customer Care's response
We will revert on customer complaint.
Verified Support
Jul 28, 2017
Flipkart Customer Care's response
Thanks for the providing us the option to serving you.
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    Dhwanit1991
    from Noida, Uttar Pradesh
    Jul 24, 2017
    Resolved
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    Address: 400067
    Website: Flipkart

    My mobile phone was received by me on[protected] invoice no: foyqk[protected]. I have used phone for 3 month an suddenly the mic had stop working, my voice was not audible to person whom i use to talk (It happened on 28th may approx.). I got service once at (107, 1st floor, orchid plaza, near platform no.8, off s. V. Road, dattapada rd, borivali west, mumbai, maharashtra 400092). It was repair and i have to use new phone by repairing because flipkart send damage piece. Still i used and again today[protected] same problem i had to face again i had gone to same service station an got repair. Now i cant handle the issues even after paying the full amount. I want the mobile to be replace.

    Feel free to contact me on :- [protected] / [protected]

    Hope to see your positive reply.
    Your job is to give proper service to client, so stop making fool by sending damage piece.
    Sep 2, 2017
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Jul 28, 2017
    Flipkart Customer Care's response
    We will revert on customer complaint.
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      Tejashree Birmole
      from Noida, Uttar Pradesh
      Jul 24, 2017
      Resolved
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      Resolved

      Address: 400042
      Website: www.flipkart.com

      I have purchased camera & powerbank during flipkart's big 10 sale. During this sale they offered me make my trip gift card worth rs. 2500. As per the flipkart, this gift card to be sent to my email id on or before 30 june 2017.

      Its 24th july 2017 now, & still i am waiting for this gift card. Why it has not been sent to me???

      I was trying to connect flipkart executive from last 1 week & everytime all the customer executive are busy with some other issues. Finally in a mail i received a feedback from flipkart that make my trip is responsible for this delay & to contact mmt team.

      As per the discussion with flipkart i tried to contact mmt team, & as per the mmt team flipkart is solely responsible for this gift cards.

      As per my knowledge if flipkart is offering me a gift card then how mmt will be responsible for any dealy???

      How flipkart will ask me to contact mmt team for any delay???

      Its been 1 week now, and after 3 complaints i still haven't received my gift vouchers.

      Attached communication & order details fyi.

      Flipkart order id - od[protected]
      Aug 30, 2017
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Jul 28, 2017
      Flipkart Customer Care's response
      We will revert on customer complaint.
      Verified Support
      Jul 30, 2017
      Flipkart Customer Care's response
      We have followed up internally and shared the offer coupon again with customer hence case stands resolved.
      Aug 02, 2017
      Updated by Tejashree Birmole
      Still this coupon not received in my mail box. Customer care executive just confirmed over the call that flipkart will mail me this coupon by 30 July 2017. Today 2nd August 2017 & I am still waiting for my coupon.

      Aug 02, 2017
      Updated by Tejashree Birmole
      Flipkart is worst ever service provider in india. From last 2 weeks I am trying to connect flipkart customer executive over the call. But always they will revert as all their customer executives are busy with other issues & to call back. Flipkart is giving false commitment over the mails also. Trailing mails FYI. Today I received call from flipkart & they said that they will mail me my MMT coupon on my mail ID by 7 pm. But now its 10pm and I didn't received any coupon from flipkart. I have recorded call from flipkart. Pls contact me if anyone qants this. Their is no such escalation matrix to escalate the issue about flipkart. No one responding over the calls or mails property. Always giving false commitments to customers. Now I am fed up with this type flipkart services.
      Still this coupon not received in my mail box. Customer care executive just confirmed over the call that flipkart will mail me this coupon by 30 July 2017. Today 31 July 2017 & I am still waiting for my coupon.
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        S
        sahanabhat
        from Bengaluru, Karnataka
        Jul 24, 2017
        Resolved
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        Resolved

        Address: 560034
        Website: www.flipkart.com

        I have ordered @home recliner on may 17, 2017 from flipkart. There was no cash on delivery for this product. Hence i made online payment. Cancellation was allowed only with in the 24 hours of order.

        While ordering estimated date of delivery isafter 3 weeks. Hence it was supposed to be reached by 1st week of jun. But for another 2 weeks i received automated mail for delay in the delivery and product was not delivered even by end of jun. I was not even notified on the delay later on. I called consumer support multiple times and support executives promised for delivery of the product with in the couple days. Later i was promised that it would reach by 23rd of july. Again product was not delivered and i had to reach costumer support. They have dropped me a email saying order delayed because o[censored]nexpected courier issue and it will be delivered on 2nd of august.

        But how can i trust them again?

        I have lost all the hopes that they can even deliver this product.

        Worst part is there is not even cancel button enabled and i have already made huge payment on this.
        Sep 3, 2017
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Jul 28, 2017
        Flipkart Customer Care's response
        We will revert on customer complaint.
        Fliplkart is a poor service.

        look i just need my order to delivered by today only.
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          K
          Kaustav Chakraborty
          from Bengaluru, Karnataka
          Jul 24, 2017
          Resolved
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          Resolved

          Address: Kolkata, West Bengal, 700091
          Website: www.flipkart.com

          I recently bought lenovo vibe k5 plus from flipkart. After using it for 3-4 days found out overheating problem, 1 software package installation failed while trying to mandatory system update and upper notification drag down touch issue. I requested for replacement and the technician came to check my device for this. He also found out the same in front of me but today i checked in my order that my replacement request cancelled. Neither i got any call/email/sms before cancellation or after technician visit. Now when i again trying to request to replace/revisit the item, flipkart executive informed me that it will not be possible and i have to visit service center now for this. I have purchase a lot of things from flipkart and always supported the best return/replacement/service quality of any product i bought. But why is this dissimilarity now. Shouldn't i deserve any call/email before cancelling my request. Kindly look into this. How many times i have to service center i don't know.
          Aug 30, 2017
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Jul 28, 2017
          Flipkart Customer Care's response
          We will revert on customer complaint.
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            P
            pradeep_18384
            from New Delhi, Delhi
            Jul 24, 2017
            Resolved
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            Resolved

            Address: New Delhi, Delhi, 110059
            Website: www.flipkart.com

            Sir,

            I would like to drag your attention at the serious matter that happened with me.

            I am attaching some images please have a check on them.

            I want to file a complaint.

            Sir as i purchased the product motog5 plus from flipkart as in my order list that was written as motog5 plus so the problem occurred at the time when i received the order they send me nokia phone and mainly i ordered this to as a gift to my brother but in front of every one of my friend circle this incident was very shamefull for me and strictly i want refund i want my money back any how

            My email id - [protected]@yahoo.com
            Phone no -+91 [protected]
            Order no - od[protected]

            Sir help me in the refund
            Aug 28, 2017
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Jul 19, 2017
            Suneela Adusumilli's response
            Samsung s7 edge cover this item was order at 5/7/2017 and i want to cancel the item because the cover is small and also it is not good .That's y iwant to cancel the ordet
            Verified Support
            Jul 28, 2017
            Flipkart Customer Care's response
            We will revert on customer complaint.
            I want to cancel the item because item was not suitable for the phone it is small cover
            I taken delivery of mobolie moto e4 plus on 15 July 2017 and I requested for return of mobile due to performance and not clarity but still no one is came to me to take back my mobile...
            Dear Sir,

            Last Four month se lagatar foloup le raha ku ke mene jo Maharaj Grinder Mixer return kar diya lekin abhi tak muje uska refund nahi mila.

            Meri product Delhivery.com courier company mere ghar se aa k le gai and abhitak unke pas meri peoduct padi h likin woh sahi response nahi de rahe h. gol gol bate kar rahe h.
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              S
              SUJITH RAJAN V
              from Chittur, Kerala
              Jul 24, 2017
              Resolved
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              Resolved

              Address: 600071

              Neither the item was delivered on the delivery date and when called the customer care, they said they will call back, but sent message 'sorry we could not call back' poor customer service by flipkart.com nowadays flipkart providing poor customer service. Very disappointing. Even after calling the customer care, always it says all the customer care executives are busy. No one is resolving the problem.
              Sep 8, 2017
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Jul 28, 2017
              Flipkart Customer Care's response
              We will revert on customer complaint.
              Verified Support
              Aug 04, 2017
              Flipkart Customer Care's response
              Hi Sujith,

              Greetings from Flipkart!

              Order ID: OD[protected]

              We tried reaching you on [protected] but we were unable to reach you.

              We see that the product has been delivered to you on 25th July 2017. We are sorry for the delay. Feedback has been shared to our courier partner. This won't be repeated again in the future.

              Hope this helps!

              We always strive to provide excellent service and hope that we were able to help you with your issue today. Please spare a few minutes to respond to the feedback survey which will be sent to you in some time and let us know how we did.
              I ordered Lakme 9to5 lipstick 20 days before.i paid for it online still i didnt got my delivery of product
              Sir, my account [protected]@gmail.com and mobile number [protected]. Account was inactive please reactive my account.To log in filpcart account
              Thank you.
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                H
                Hrkg
                from Shahganj, Uttar Pradesh
                Jul 24, 2017
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                Address: Varanasi, Uttar Pradesh, 221002

                Flipkart sold me defected product after purchase of redmi note4 from flipkart too much issues was occurred in mobile first automatically call was receive and send by mobile apps are automatically open and after that without using mobile mobile was heated 50°to 55°celcius and automatically switched off.
                And after that charger not supported my mobile was dead from 15-16 days.
                I complain many times to flipkart, they accept my request but after few days request was automatically cancelled.
                Request was cancelled too many times without any reasons.
                They didn't provide refund or replacement.
                I have all the call records that i talk with fliklpkart executives.
                Flipkart customer support has been notified about the posted complaint.
                Jul 19, 2017
                [email protected]'s response
                Update complaint for flipkart account reactivation.
                Jul 24, 2017
                Updated by Hrkg
                I face too many problems due to defected handset sold by Flipkart
                Jul 24, 2017
                Updated by Hrkg
                Kindly please resolve my problem .
                1 month completed but they didn't resove my problem and they irraitate me
                Jul 24, 2017
                Updated by Hrkg
                I purchase mobile on 21 June 2017
                And still I face problem
                My account is inactivate.
                So please reactivating aply.
                Mo [protected]
                E mail [protected]@gmail.com
                Out for Pickup: Adiva Girls Maxi/Full ... with tracking ID FMPR[protected] from flipkart.com, will be picked up today by an EKART Wish Master (call [protected], PIN 104). Keep the product ready with all accessories and tags for verification.
                Actually I was took a phn on may month for that phn while I am buying no cost emi was applied but the interest is calculating while I am paying the bill..for this reason I was calling to customer care but getting all lines are busy..so please take a complaint as soon as possible...
                Hi,
                I ordered Redmi Note 4 on 5th July 2017, but still the status is showing Shipped but not Delivered. I have not received the product yet (17-July-2017). Please register my complaint against Flipkart.
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                  Nitin koppiker
                  from Mumbai, Maharashtra
                  Jul 24, 2017
                  Resolved
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                  Address: 400068

                  Dear all... I have not received the product and received remark as product has been delivered. What nonsense is going on. Following up with flipkart for last 5_7 days but unable to get satisfactory reply.
                  Contacted your executives many times also received calls only to ensure that they will settle the issue but till now no one is able to resolve the issue. Even courier person came and said that he has not delivered the product to me or any of family members or neighbour
                  Aug 26, 2017
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Jul 18, 2017
                  ravishankar roy's response
                  No response till date
                  Verified Support
                  Jul 24, 2017
                  Flipkart Customer Care's response
                  We have taken up this case internally. We will get back to the customer with an update.
                  Please unblock my flipkart account
                  [protected]@gmail.com
                  Sir, mera refund amount वापस नहीं आयी है, मैं customer care main bhi baat Keri, app customers care no kabhi lagtha नहीं, मैं एक tshirts purchased की थी Flipkart से, लकिन वे tshirts का Clour sahi nahi laga, फिर मैं उसको pick boy through the retain ker diya, fir bhi mere paise vapas nahi aaye, request sir, mera refundable amount दे di
                  My order id-OD[protected]hai .Lenvo z2 plus (black, 32gb) me sckrech aur heating problem hai. But no response my complaint .I request you please return and refund my money
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                    Pain of True Lovers
                    from Hyderabad, Telangana
                    Jul 24, 2017
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                    Address: East Godavari, Andhra Pradesh, 533108
                    Website: coustmer complaint

                    I lost my bill..plz help me sir..my order I'd is OD[protected]...PLZ HELP ME SIRR...my email address [protected]@gmail.com
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                      Pratik Soneji
                      from Surat, Gujarat
                      Jul 24, 2017
                      Resolved
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                      Resolved

                      Address: Rajkot, Gujarat, 360005
                      Website: FLIPKART

                      My order fmpc[protected] was promised and scheduled on 20th of july... While tracking it says it has arrived to your nearest local hub... Than why ir isn't delivered since 3 days if ir has arrived to the local hub. Have called to flipkart 2 times but they are still unable to resolve the issue. The only answer they give is that it will be resolved soon.
                      Aug 26, 2017
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Jul 24, 2017
                      Flipkart Customer Care's response
                      We have taken up this case internally. We will get back to the customer with an update.
                      Dear Sir mera paisa atm se Rs 2125 kat gaya hai lekin flipkart items booked nahi dikha raha hai
                      please help me.

                      Tr. Id : TX[protected]
                      Dear Sir mera paisa atm se Rs 2125 kat gaya hai lekin flipkart items booked nahi dikha raha hai
                      please help me.

                      Tr. Id : TX[protected]
                      Dear Sir mera paisa atm se Rs 2125 kat gaya hai lekin flipkart items booked nahi dikha raha hai
                      please help me.

                      Tr. Id : TX[protected]
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                        S
                        sam22dey22
                        from Baharampur, West Bengal
                        Jul 23, 2017
                        Resolved
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                        Address: Bangalore, Karnataka, 742103
                        Website: www.flipkart.com

                        I have ordered a hp laptop from flipkart on 19th july 2017 with order id od[protected]. There was a offer clearly mentioning that "a hp grip high impact slip case" worth rs.3899/- in hp india site is totally free with this product.
                        But on 23rd july when i got the product i found the case is missing. I informed flipkart through chat. But they compelling me to take rs.500/- only for that. I want justice from this day light robbery.
                        Aug 25, 2017
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Jul 24, 2017
                        Flipkart Customer Care's response
                        We have taken up this case internally. We will get back to the customer with an update.
                        This issue is solved.
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                          Vibhanshu Gupta
                          from Delhi, Delhi
                          Jul 23, 2017
                          Resolved
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                          Resolved

                          Address: New Delhi, Delhi, 110065

                          Sir i have ordered a lenovo smartband and paid 70 rs extra for next day delivery but not delivered my product... I have called custmercare for complain for my refund for extracharge they are saying to return my product... Flipkart is worst in delevery i frefer amazon in delivery... Will never order any thing from flipkart plz refund me delivery amaount... My. No. [protected]
                          Aug 30, 2017
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Jul 28, 2017
                          Flipkart Customer Care's response
                          We will revert on customer complaint.
                          Verified Support
                          Jul 30, 2017
                          Flipkart Customer Care's response
                          We are sorry to hear that. Courier partner has delivered the product. Closing the complaint from our side.
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                            nnngiri
                            from Rampur, Himachal Pradesh
                            Jul 23, 2017
                            Resolved
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                            Resolved

                            Address: 560034
                            Website: www.flipkart.com

                            Some message are coming at my mobile no. [protected] that's you have requested to book an order no. Tx[protected]. But i am no request to book any order from flipkart. And some message also coming to deduct amount from your bank account. And txn id: tx[protected]. Please i have not book any order. It is scam/fraud please veryfy and cancelled order. Thank you
                            Aug 31, 2017
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Jul 24, 2017
                            Flipkart Customer Care's response
                            We have taken up this case internally. We will get back to the customer with an update.
                            Verified Support
                            Jul 29, 2017
                            Flipkart Customer Care's response
                            customer complained that amount was debited and no order was confirmed. We tried reaching customer but unable to speak with the customer. However, we have sent a mail to contact bank because we have not received amount to us. Hence closing the case from our end.
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                              sanjeevsinghh
                              from Bengaluru, Karnataka
                              Jul 23, 2017
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                              Address: Bangalore, Karnataka, 560068
                              Website: www.flipkart.com

                              I purchased Laptop from Flipkart. Mouse touch screen is not working. Please let me know whom I need to connect
                              Order ID - OD[protected]
                              Product - Lenovo Ideapad 500 Core i7 - (8 GB/1 TB HDD/Windows 10/4 GB Graphics) 80NT00L3IN 500-15ISK Notebook
                              (15.6 inch, Black, 2.3 kg)
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                                PCJoshi
                                from Mumbai, Maharashtra
                                Jul 23, 2017
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                                Address: Ranchi, Jharkhand, 834002
                                Website: Flipcard

                                I had booked OD[protected] Crocus Car Cover For Maruti Suzuki SX4 (With Mirror Pockets) on dated 05/07/2017 online. But as on date the material has been not delivered.
                                They recommitted the material will delevered by 15 July but result same.

                                Now the service of Flipcard is deteriorating day by day.
                                plz look it
                                regards
                                P C Joshi
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                                  Sukanta1990
                                  from Kolkata, West Bengal
                                  Jul 23, 2017
                                  Resolved
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                                  Resolved

                                  Address: Kolkata, West Bengal, 700028
                                  Website: Flipcart

                                  Hi i have brought one iron queen size bed and which is defective. Now flipcart is not changing or not reparing my product. This is unfair and please help me if someone has any idea about this. I called many times to customer care and it is totally disgusting hopeless!! When i called customer care every time they are giving 24 hours time saying that back end team will call me, but never they called me. Please help me.
                                  Jul 23, 2017
                                  Complaint marked as Resolved 
                                  The registered ph no for the flip cart product is 9073173199 Registered email [email protected] Order id-OD109310882819374000 I have escalated this issue and the incident number is IN1707122022366994868 Please let me know if anything more required.
                                  Flipkart customer support has been notified about the posted complaint.
                                  Jul 23, 2017
                                  Updated by Sukanta1990
                                  This problem is not resolved as my bed is not been installed.
                                  Verified Support
                                  Jul 23, 2017
                                  Flipkart Customer Care's response
                                  We have taken up this case internally. We will get back to the customer with an update.
                                  Verified Support
                                  Sep 16, 2017
                                  Flipkart Customer Care's response
                                  Interacted with customer delivered the Hydraulic part hence closing the issue
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                                    arun410
                                    from Lucknow, Uttar Pradesh
                                    Jul 23, 2017
                                    Resolved
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                                    Resolved

                                    Address: Jammu, Jammu and Kashmir, 180001
                                    Website: www.flipkart.com

                                    On 16th july2017 i received my order (Order id od[protected] from flipkart i am not satify with the product (Mobile) because the product have so many problems from the first day it was over heating, camera not working, when i charge the phone the touch is not working so i generated refund request as per flipkart policies. And i received a message from flipkart for approval of my refund (Screenshot attached). But the flipkart customer executive refuses my request, i have email many times to customer executive the team of flipkart to raise the refund request but still refund request is not intiated and telephone customer executive are saying that there is only replacement of the product not refund but i want refund because the product is defective and i cannot buy anything from flipkart.

                                    Thanks
                                    Aug 26, 2017
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jul 24, 2017
                                    Flipkart Customer Care's response
                                    We have taken up this case internally. We will get back to the customer with an update.
                                    Verified Support
                                    Jul 24, 2017
                                    Flipkart Customer Care's response
                                    As per the complaint there was followup made and replacement will be delivered to customer with in mentioned timelines
                                    Jul 26, 2017
                                    Updated by arun410
                                    I dont want replacement i want only refund.. ..
                                    Jul 26, 2017
                                    Updated by arun410
                                    When i was complaint for product for the time, the refund will be generated, but flipkart representative cancel my refund without my permission, so i want only refund not replacement.
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                                      L
                                      laksheymehta
                                      Jul 22, 2017
                                      Resolved
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                                      Resolved

                                      I had ordered a pink color teddy for my niece on her birthday.

                                      The product i had received was totally different from the product shown in the pictures.

                                      When i called the customer care, they told me that there is only replacement policy on this product and we could only re send the same product.

                                      Where did i make mistake?

                                      1) ordering this product from flipkart.
                                      2) raising complaint for not getting the right product.

                                      Order id - od[protected]
                                      Aug 31, 2017
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jul 28, 2017
                                      Flipkart Customer Care's response
                                      We will revert on customer complaint.
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                                        S
                                        suhail gupta
                                        from Srinagar, Jammu and Kashmir
                                        Jul 22, 2017
                                        Resolved
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                                        Resolved

                                        Address: Jammu, Jammu and Kashmir, 180012
                                        Website: flipkart.com

                                        On 20th july2017 i received my order from flipkart iam not satify with the product because the product quality is very low & cheap as per the cost so please refund my amount. I have email many times to customer executive the team of flipkart to raise the refund request but still refund request is not intiated and telephone customer executive are saying that there is only replacement of the product not refund but i want refund because product quality is very cheap.
                                        Thanks

                                        Order no. Od[protected]
                                        Aug 31, 2017
                                        Complaint marked as Resolved 
                                        Flipkart customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jul 28, 2017
                                        Flipkart Customer Care's response
                                        We will revert on customer complaint.
                                        Verified Support
                                        Jul 30, 2017
                                        Flipkart Customer Care's response
                                        For the mentioned complaint we have processed the refund to customer account post followup.
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